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drinktec 2017 // 10 Steps for guaranteed success at trade fairs

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MONITORING SUCCESS<br />

Do you want to improve each time you appear <strong>at</strong> a <strong>trade</strong> fair? Then do not leave this to chance.<br />

Analyse wh<strong>at</strong> objectives you have achieved, and to wh<strong>at</strong> extent you have achieved these.<br />

Only in this way you can continually optimise your activities <strong>at</strong> <strong>trade</strong> <strong>fairs</strong> and continue to build<br />

upon your <strong>success</strong>.<br />

KEY QUESTIONS<br />

How do I know if I was <strong>success</strong>ful?<br />

Evalu<strong>at</strong>ion of your <strong>trade</strong> fair contacts is surely one of the most important sources of in<strong>for</strong>m<strong>at</strong>ion. The<br />

document<strong>at</strong>ion of your meetings gives you precise in<strong>for</strong>m<strong>at</strong>ion on the number and quality of meetings<br />

<strong>at</strong> your stand. But passive contacts are also to be judged as a <strong>success</strong>. Anyone who was aware<br />

of you <strong>at</strong> the <strong>trade</strong> fair and how they became aware of you can be determined through visitor<br />

surveys. Further important consider<strong>at</strong>ions are the rel<strong>at</strong>ion between <strong>trade</strong> fair visitors overall and your<br />

active contacts, the number of contacts per stand employee or also the number of contacts per<br />

target group.<br />

Where can I compare my results?<br />

Reliable indic<strong>at</strong>ions of the <strong>success</strong> of your marketing instruments can only be obtained after continuous<br />

document<strong>at</strong>ion of results over many years. Further <strong>at</strong>tendance in<strong>for</strong>m<strong>at</strong>ion can be obtained<br />

through d<strong>at</strong>a from your <strong>trade</strong> fair organiser.<br />

How can I measure my results?<br />

Consider your results alongside your <strong>trade</strong> fair objectives. Thus factors such as how, and to wh<strong>at</strong><br />

extent your results can be achieved are included in the planning stage. In addition, market research<br />

measures undertaken during the <strong>trade</strong> fair can be used to obtain reliable in<strong>for</strong>m<strong>at</strong>ion on the achievement<br />

of the <strong>trade</strong> fair objectives. With visitor surveys on site or online, you can gauge the impact<br />

made by your present<strong>at</strong>ion, the level of visitors‘ s<strong>at</strong>isfaction with meetings and visitors‘ willingness to<br />

invest. „Mystery visits“ visits to analyse the service quality and benchmark analyses to test your stand<br />

design – also in comparison to your competitors – are other effective instruments.<br />

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