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STOR<br />

MAGAZINE<br />

STORAGE<br />

The UK’s number one in IT Storage<br />

July/August 2017<br />

Vol 17, Issue 4<br />

STORAGE AWARDS 2017:<br />

All the winners<br />

TECHNOLOGY:<br />

Getting value out of NVMe<br />

INFORMATION LIFECYCLE<br />

MANAGEMENT:<br />

Making a comeback<br />

THIRD PARTY<br />

MAINTENANCE:<br />

At your service?<br />

INTERVIEW:<br />

AccelStor<br />

COMMENT - NEWS - NEWS ANALYSIS - CASE STUDIES - OPINION - PRODUCT REVIEWS


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rackmount form factor, web-based GUI<br />

management, multi-protocol support,<br />

front-accessible hot-swappable SSDs, and<br />

redundancy through virtual data groups.<br />

High Performance<br />

Sustained performance over time,<br />

regardless of workload intensity.<br />

Data Protection<br />

Assure data integrity and<br />

power-loss data protection.<br />

Software-Defined Approach<br />

Flexible for different scenarios, such<br />

as VDI, HPC and media production.<br />

SSD<br />

Longevity<br />

Extended array and SSD lifespan.<br />

Global wear levelling algorithm for<br />

even loading on each SSD.<br />

@BetaDist<br />

Search<br />

Beta Distribution<br />

betadistribution<br />

020 7531 2812 | ITSTeam@betadistribution.com | www.betadistribution.com<br />

Beta Distribution PLC Unit 2, Quebec Wharf, 14 Thomas Road, London E14 7AF


The UK’s number one in IT Storage<br />

INTERVIEW:<br />

AccelStor<br />

July/August 2017<br />

Vol 17, Issue 4<br />

CONTENTS<br />

STOR<br />

MAGAZINE<br />

STORAGE<br />

CONTENTS<br />

STORAGE AWARDS 2017:<br />

A l the winners<br />

TECHNOLOGY:<br />

Getting value out of NVMe<br />

THIRD PARTY<br />

MAINTENANCE:<br />

At your service?<br />

INFORMATION LIFECYCLE<br />

MANAGEMENT:<br />

Making a comeback<br />

COMMENT - NEWS - NEWS ANALYSIS - CASE STUDIES - OPINION - PRODUCT REVIEWS<br />

Comment.....................................4<br />

ARE YOU FINISHED WITH THAT?<br />

CASE STUDY: TUI CRUISES...........6<br />

06<br />

ANALYSIS: STORAGE TRENDS...8<br />

Spectra Logic's recently published "Digital Data Storage Outlook<br />

2017" report provides insight into the trends, pricing and technology<br />

shaping the data storage industry; Storage magazine takes a<br />

closer look<br />

AT YOUR SERVICE?……..........……10<br />

Simon Dearlove, Major Account Director at NCE Computer<br />

Group, suggests some key points for any organisation considering<br />

using a Third Party Maintenance (TPM) provider<br />

08<br />

10<br />

INDUSTRY FOCUS:<br />

DISTRIBUTION................................12<br />

Tony Howard of Beta Distribution argues that sometimes it's better if<br />

the channel community looks outside of the usual big names when<br />

making buying decisions<br />

RESEARCH:<br />

USB DRIVE ENCRYPTION….....….14<br />

USB drives are a 'faithful companion' in our professional lives, suggests<br />

new research - but their security is an increasingly important<br />

consideration, especially in the run-up to the new EU GDPR,<br />

argues Christoph Bader of Kingston Technology<br />

STORAGE AWARDS 2017…..…..18<br />

Everyone's a winner - well, almost! - at the 14th annual Storage<br />

Awards which took place last month in London's Covent Garden<br />

INTERVIEW: ACCELSTOR…….....30<br />

Storage magazine editor David Tyler speaks to Stefan Ferrari,<br />

Technical Sales Director, Europe, at all-flash specialist AccelStor<br />

14<br />

ILM MAKES A COMEBACK…...…32<br />

EASY Software's Howard Frear believes that data archiving disciplines<br />

we seem to have forgotten are of huge relevance to our<br />

cloud world<br />

BE PREPARED………..................….33<br />

GDPR is fast approaching, warns Nigel Tozer, Solutions Marketing<br />

Director EMEA at Commvault<br />

18<br />

TECHNOLOGY: NVME………..……34<br />

NVMe is being heralded as the key to unlocking the full potential<br />

of all-flash storage, says Kaminario's Tom O'Neill - but there is<br />

more to a successful implementation than just 'forcing' NVMe<br />

drives into your existing enterprise<br />

www.storagemagazine.co.uk @STMagAndAwards July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

3


COMMENT<br />

EDITOR: David Tyler<br />

david.tyler@btc.co.uk<br />

SUB EDITOR: Mark Lyward<br />

mark.lyward@btc.co.uk<br />

REVIEWS: Dave Mitchell<br />

PRODUCTION MANAGER: Abby Penn<br />

abby.penn@btc.co.uk<br />

PUBLISHER: John Jageurs<br />

john.jageurs@btc.co.uk<br />

LAYOUT/DESIGN: Ian Collis<br />

ian.collis@btc.co.uk<br />

SALES/COMMERCIAL ENQUIRIES:<br />

Lyndsey Camplin<br />

lyndsey.camplin@btc.co.uk<br />

Stuart Leigh<br />

stuart.leigh@btc.co.uk<br />

MANAGING DIRECTOR: John Jageurs<br />

john.jageurs@btc.co.uk<br />

DISTRIBUTION/SUBSCRIPTIONS:<br />

Christina Willis<br />

christina.willis@btc.co.uk<br />

PUBLISHED BY: Barrow & Thompkins<br />

Connexions Ltd. (BTC)<br />

35 Station Square, Petts Wood<br />

Kent BR5 1LZ, UK<br />

Tel: +44 (0)1689 616 000<br />

Fax: +44 (0)1689 82 66 22<br />

SUBSCRIPTIONS:<br />

UK £35/year, £60/two years,<br />

£80/three years;<br />

Europe: £48/year, £85 two years,<br />

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£115/two years, £168/three years.<br />

Single copies can be bought for £8.50<br />

(includes postage & packaging).<br />

Published 6 times a year.<br />

No part of this magazine may be<br />

reproduced without prior consent, in<br />

writing, from the publisher.<br />

©Copyright 2017<br />

Barrow & Thompkins Connexions Ltd<br />

ARE YOU FINISHED WITH THAT?<br />

BY DAVID TYLER<br />

EDITOR<br />

New research from Spectra Logic (see our analysis on page 8) looks at the 'everchanging<br />

landscape of data storage', and as most surveys of this type are wont<br />

to do, it includes some sobering suggestions about growing volumes of data:<br />

one suggestion is that the digital universe will expand by 2020 to over 40 zettabytes.<br />

This kind of staggering number is nothing new in research of this kind, of course.<br />

What struck me though, was Spectra's view on that growth: their survey projects that<br />

much of this data "will never be stored or will be retained for only a brief time",<br />

bringing the total amount of data stored closer to 20ZB in 2026.<br />

The implication is that around half the data being created is not going to be kept.<br />

There may be very good business and societal reasons why this might be the case.<br />

Transactional data - information about what has been done, and when, and by whom<br />

- is very likely to need to be stored for legally specified periods. This is a topic we've<br />

covered in any number of articles from the 'golden days' of Sarbanes Oxley and the<br />

Enron scandal right up to next year's EU GDPR. But interestingly a key aspect of the<br />

GDPR is the right to be forgotten - or what has been more recently renamed the 'right<br />

to be erased'.<br />

The emphasis here is on the idea that, once a piece of customer data no longer<br />

needs to be kept for good business practice reasons, that customer can demand that<br />

the data be erased - and more importantly that it is seen to be erased, i.e. the holding<br />

organisation must be able to prove that it no longer holds the information. This could<br />

perhaps be a contributor to the suggested quantity of data that will be created but not<br />

kept. But is that enough to wipe over 20ZB of data from our systems?<br />

I suspect that at some point in the next few years there will be a conscious decision to<br />

'spring clean' by the organisations that currently encourage us all to create ever more<br />

(and ever larger) files on our mobile devices at every opportunity. The idea that every<br />

smartphone snap of someone's dinner, or video grab of Donald Trump's latest<br />

newsworthy faux-pas, will be stored forever by AWS or your ISP is frankly unsustainable<br />

- and so it should be, of course. But perhaps, when the time comes for us to say 'We<br />

don't need to keep that…' the decision will not be in the hands of the people best<br />

placed to decide.<br />

Articles published reflect the opinions<br />

of the authors and are not necessarily those<br />

of the publisher or of BTC employees. While<br />

every reasonable effort is made to ensure<br />

that the contents of articles, editorial and<br />

advertising are accurate no responsibility<br />

can be accepted by the publisher or BTC for<br />

errors, misrepresentations or any<br />

resulting effects<br />

4<br />

^<br />

STORAGE<br />

MAGAZINE<br />

July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk


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CASE STUDY: TUI STUDY: CRUISES TUI CRUISES<br />

STAYING ON COURSE<br />

TUI CRUISES ENJOYS (FAIL-)SAFE TRAVEL THANKS TO A SOFTWARE-DEFINED<br />

STORAGE PLATFORM FROM DATACORE<br />

Early 2017 saw the launch of Mein<br />

Schiff 6, the newest cruise ship in the<br />

TUI Cruises fleet. The IT infrastructure<br />

for the fleet was designed on land by BSH IT<br />

Solutions, implemented on board within a<br />

very narrow time frame, and maintained at<br />

sea via the BSH data centres in Greven,<br />

Germany. DataCore's software-defined<br />

SANsymphony storage platform delivers<br />

highly available and high-performance<br />

storage capacity for VMware, SQL and<br />

Exchange, among others.<br />

TUI Cruises, headquartered in Hamburg,<br />

was founded in April 2008. The company is<br />

a joint venture between TUI AG from<br />

Hanover and Royal Caribbean Cruises Ltd.,<br />

the world's second-largest cruise company.<br />

With growth rates of more than ten percent<br />

annually, cruises are the fastest-growing<br />

market in the tourism industry. The TUI<br />

Cruises concept uses its own ships, which<br />

offer a wide range of options, high<br />

standards and first-class service.<br />

The company hopes this approach will<br />

finally bridge the gap between traditional<br />

cruise ships and club ships. In planning its<br />

routes, TUI Cruises prioritises diversity and<br />

individuality - in addition to trips to the<br />

western and eastern Mediterranean and<br />

various routes along the Canary Islands, the<br />

Caribbean and Central America, these<br />

comfortable ships also explore the Baltic<br />

Sea, the Nordic region, Great Britain and<br />

Iceland. Other travel areas include the<br />

Arabian Gulf, Asia, and beginning in the fall<br />

of 2017 also North America, departing from<br />

New York.<br />

ALL AT SEA<br />

"Everything works differently when you're on<br />

the ship," reports Niels Heider, the<br />

responsible Project Manager at BSH IT<br />

Solutions. A high level of availability and<br />

security are essential for IT systems at sea,<br />

and also pose a special challenge. Very fast<br />

and expensive shipyard time slots are<br />

needed for installation and maintenance. A<br />

consistent internet connection cannot<br />

always be guaranteed during remote<br />

maintenance at sea. Because of the<br />

monthly costs of about $50,000 for a 4-<br />

Mbit line, larger data transactions are not<br />

possible in any case.<br />

"Once you're at sea, the IT systems need to<br />

be absolutely reliable. That's why we only<br />

work with providers and products that we<br />

trust 100%. That includes DataCore and<br />

SANsymphony," explains Niels Heider. BSH<br />

IT Solutions has adapted especially well to<br />

these circumstances as a provider of IT<br />

infrastructure solutions. Seven certified<br />

DCIEs (DataCore Certified Implementation<br />

Engineers) demonstrate the company's<br />

correspondingly high DataCore expertise. As<br />

a result, the cruise company hired BSH IT<br />

Solutions to implement the server and<br />

storage infrastructure on the newly built<br />

Mein Schiff 3, Mein Schiff 4, Mein Schiff 5<br />

and Mein Schiff 6 as well as replacing the IT<br />

systems on the two earlier ships.<br />

PRECISION PLANNING<br />

Planning, preparation and implementation<br />

took about a year for each new construction<br />

project. Each process involved the following<br />

^<br />

06 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


CASE STUDY: TUI CASE STUDY: TUI CRUISES<br />

"A high level of availability and security are essential for IT systems at sea, and<br />

also pose a special challenge. Very fast and expensive shipyard time slots are<br />

needed for installation and maintenance. A consistent internet connection cannot<br />

always be guaranteed during remote maintenance at sea."<br />

phases, in coordination with the complex<br />

overall organisation at TUI Cruises:<br />

1. First "staging" in Hamburg: about nine<br />

months before the launch, suppliers and<br />

service providers gathered to assemble the<br />

IT infrastructure components, install the<br />

systems and perform acceptance tests.<br />

2. Second "staging" in Turku: during this<br />

three-to-four-month phase, followed by a<br />

"sea trial" wherein large parts of the IT<br />

infrastructure were once again assembled<br />

and underwent as many practical tests as<br />

possible on the premises of the Finnish<br />

shipyard Meyer Turku Oy.<br />

3. Because of the tight timeline, the<br />

engineers only have a few days for final<br />

implementation on board. On the ship,<br />

systems are installed in separate fire and<br />

water zones, on different decks, and in the<br />

data centres located at the bow and stern.<br />

The entire IT infrastructure is designed<br />

redundantly, and is synchronously mirrored<br />

using the DataCore software. Mein Schiff 3<br />

is equipped with a 10-Gbit fiber channel<br />

infrastructure, which is redundantly<br />

connected to a DataCore node for each<br />

side with the latest version of SANsymphony,<br />

V10, on HP Proliant DL380 as well as an HP<br />

D2700 disk shelf with SAS disk capacity of<br />

20 TB for each side. For the more recent<br />

Mein Schiff 4, a Dell PowerEdge R720XD<br />

with a PowerVault MD1200 extension was<br />

chosen as a hardware platform for the<br />

DataCore nodes, using a similar structure.<br />

The storage environment is connected to<br />

four VMware ESXi hosts on HP or Dell<br />

hardware as well as two Veeam backup<br />

servers to back up the 50 virtual machines.<br />

Separately from the navigation<br />

infrastructure, these run all of the systems<br />

needed for the cruise, tourism and<br />

administrative operations. In particular,<br />

Exchange, SQL, file services and Active<br />

Directory play an important role here.<br />

Completely redundant virtual structures<br />

using VMware and DataCore were also<br />

implemented in the existing infrastructures of<br />

the first two cruise ships.<br />

For Mein Schiff 2, the solution was<br />

installed on an existing HP C3000<br />

Bladecenter with P2000 storage expansion.<br />

Mein Schiff 1, by contrast, is constructed<br />

analogously to Mein Schiff 3. This<br />

demanded a logistical tour de force from<br />

the specialists at BSH IT Solutions, since<br />

there was only a ten-day window available<br />

at the shipyard to replace all of the<br />

hardware, implement the software<br />

components and migrate the data.<br />

CAPACITY, PERFORMANCE &<br />

FUNCTIONALITY<br />

DataCore SANsymphony synchronously<br />

mirrors data, regardless of the<br />

manufacturer, model or technology of the<br />

connected storage hardware (disk, SSD), in<br />

order to ensure a high level of availability<br />

for systems on the ships. New and existing<br />

storage hardware can be easily integrated,<br />

and its lifespan is extended. If a section of a<br />

data centre fails, the other side<br />

automatically takes over (transparent auto<br />

failover) and resyncs the system when it is<br />

restarted (auto failback).<br />

In fact, one of the ships did experience a<br />

hardware-related failure in a section of the<br />

data centre, but thanks to the DataCore<br />

technology, there were no consequences. The<br />

DataCore nodes resynced afterward. "We<br />

didn't notice the DataCore failover and<br />

failback until that point, but the safety<br />

mechanisms had already kicked in early on<br />

and protected the customer from any<br />

downtime, data loss or noticeable<br />

performance slowdowns. The DataCore<br />

software proved that it is 100% worthy of our<br />

trust and that of the customer," comments<br />

Project Manager Niels Heider.<br />

SANsymphony also offers additional fully<br />

developed storage services that can be used<br />

for data management and backup. Wellengineered<br />

caching technology optimises<br />

the performance of the underlying<br />

hardware, which means no SSDs are<br />

needed at this point. Together with the<br />

integrated auto tiering, however, even better<br />

performance can be achieved in the future if<br />

needed. The experts from BSH IT Solutions<br />

believe it is too risky to use thin provisioning<br />

on a ship. Like auto tiering, snapshots and<br />

continuous data protection (CDP) are<br />

already in place to back up important<br />

systems if necessary.<br />

"DataCore's scalability in terms of capacity,<br />

performance and functionality gives us the<br />

flexibility we need to respond to further<br />

challenges, whether it is on the ships or for<br />

the entire fleet", concluded Matthias<br />

Fahrnar, TUI Cruises' Director, IT<br />

Competence Center & Strategy. "In addition,<br />

SANsymphony has demonstrated its<br />

absolute reliability. We plan to keep<br />

expanding our "Mein Schiff" fleet, and we<br />

will continue to rely on BSH IT Solutions and<br />

SANsymphony."<br />

More info: www.datacore.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards<br />

July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

07


ANALYSIS:<br />

ANALYSIS: STORAGE TRENDS<br />

THE MEDIUM IS THE MESSAGE<br />

SPECTRA LOGIC'S RECENTLY PUBLISHED "DIGITAL DATA STORAGE OUTLOOK 2017" REPORT PROVIDES<br />

INSIGHT FOR STORAGE AND MEDIA MANUFACTURERS, APPLICATION DEVELOPERS AND ENTERPRISE<br />

STORAGE CUSTOMERS INTO THE TRENDS, PRICING AND TECHNOLOGY SHAPING THE DATA STORAGE<br />

INDUSTRY; STORAGE MAGAZINE TAKES A CLOSER LOOK<br />

of large IT shops and cloud providers.<br />

Storage industry experts have<br />

predicted that the digital universe<br />

could grow to more than 40<br />

zettabytes of data in 2020. Spectra's<br />

"Digital Data Storage Outlook 2017"<br />

projects that much of this data will never<br />

be stored or will be retained for only a<br />

brief time, bringing the total amount of<br />

data stored closer to 20ZB in 2026.<br />

Backed by Spectra's nearly 40 years in<br />

data storage, the report explores how<br />

enterprise flash will displace two-and-halfinch<br />

15,000 RPM magnetic disk, and why<br />

existing technologies like tape will have<br />

the most significant impact on the storage<br />

digital universe through 2026, among<br />

other conclusions.<br />

"The world's repository of data is<br />

growing more rapidly than we could have<br />

imagined. At the same time,<br />

organisations are more reliant than ever<br />

on digital assets, and must protect and<br />

preserve access to this data forever," said<br />

Spectra Logic CEO Nathan Thompson.<br />

"This is a unique time for the data storage<br />

industry, and we are proud to take a<br />

leadership role in helping the industry<br />

anticipate the trends, tiers and<br />

technologies of the future."<br />

The report looks at the ever-changing<br />

landscape of data storage, covering all<br />

aspects of the industry including:<br />

Solid State Flash Storage - NAND flash<br />

is the fasting growing technology in the<br />

storage market. The demand for this<br />

technology will increase year over year<br />

through 2020, due to increased<br />

investment by all major flash vendors, and<br />

technical advancements allowing for more<br />

capacity and less cost per piece.<br />

Disk Storage - The flash storage medium<br />

poses numerous threats to the magnetic<br />

disk drive industry that will affect disk's<br />

market share. This threat includes the<br />

displacement of disk drives by flash drives<br />

in laptops and desktops, and the removal<br />

of disk drives in home gaming devices<br />

and digital video recorders. Spectra Logic<br />

estimates that by 2020, the disk industry<br />

will service a focused market, comprised<br />

Tape Storage - The backbone of the<br />

industry for more than 40 years, tape<br />

drive technology continues to consolidate.<br />

Having the greatest potential for capacity<br />

improvements, tape technology fills a<br />

market need as an inexpensive storage<br />

medium, at $.01 per gigabyte, the<br />

Spectra Logic report points out that a<br />

long-term scenario for tape is to coexist<br />

with flash technology. The report also<br />

details tape's connection to the cloud,<br />

projecting that cloud providers will mostly<br />

adopt LTO (Linear Tape-Open), the most<br />

common tape technology. A new tape<br />

head technology, called TMR (tunneling<br />

magnetoresistance) will significantly boost<br />

tape capacities and speeds for years to<br />

come. Moreover, these tape technologies<br />

will integrate well with cloud strategies in<br />

disaster recovery plans.<br />

Optical Disc Storage - The optical disc<br />

storage market will see a downward spike<br />

in 2017, yet may be an option for<br />

customers that have definitive long-term<br />

archival requirements. The report<br />

attributed the downward trend to its high<br />

cost, with this option being about 10<br />

times more expensive than tape. The<br />

whitepaper reviews ways to archive at a<br />

more competitive price, but all the factors<br />

make optical an uphill battle.<br />

To download the complete "Digital Data<br />

Storage Outlook 2017" report and view<br />

the accompanying infographic and<br />

podcast, visit<br />

https://www.spectralogic.com/digitaldata-storage-outlook-2017/<br />

More info: www.spectralogic.com<br />

^<br />

08 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


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@BetaDist<br />

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betadistribution<br />

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Beta Distribution PLC Unit 2, Quebec Wharf, 14 Thomas Road, London E14 7AF


STRATEGY:<br />

STRATEGY: THIRD PARTY MAINTENANCE<br />

AT YOUR SERVICE?<br />

SIMON DEARLOVE, MAJOR ACCOUNT DIRECTOR AT NCE COMPUTER GROUP, SUGGESTS SOME<br />

KEY POINTS FOR ANY ORGANISATION CONSIDERING USING A THIRD PARTY MAINTENANCE<br />

(TPM) PROVIDER<br />

With the ever-increasing demand to<br />

make constrained IT budgets stretch<br />

further and still maintain<br />

comprehensive and robust services, reducing<br />

expenditure has become a vital strategy. That<br />

said, ensuring interruptions to service are kept<br />

to a minimum is essential and that presents a<br />

challenge for most IT managers and IT<br />

directors.<br />

The lifecycle option to refresh hardware every<br />

three to five years is no longer the simple<br />

choice it used to be, and with most vendors<br />

support pricing escalating dramatically for<br />

continuing hardware support past its End of Life<br />

(EOL), this raises the question of what<br />

alternative options are available.<br />

The current economic climate has seen a<br />

significant increase in the use of Third Party<br />

Maintenance (TPM) providers who offer<br />

extended support solutions at a greatly reduced<br />

rate compared with the vendor. But how do<br />

you decide which TPM to depend upon to<br />

deliver the level of service you require? What<br />

assurances can you obtain until the moment<br />

you need to put their services to the test? The<br />

following are a few key points to consider when<br />

selecting a reputable and reliable TPM.<br />

Contract Flexibility - Most TPMs will offer<br />

support services on short, medium or<br />

long-term contracts with simplified and<br />

flexible billing options across a range of<br />

service level agreements (SLAs). Having<br />

flexibility in your contract will ensure that<br />

you can select the best option for your<br />

business, dependent on your economic<br />

constraints. Other benefits could include<br />

the ability to pro-rata and co-terminate<br />

multiple support contracts into a master<br />

contract for a simplified contract<br />

management process. This process<br />

prevents accidental lapses in service when<br />

renewing support contracts with varying<br />

end dates.<br />

No Time Limit - A TPM has no predefined<br />

rules as to when support for a system will<br />

cease to be available. The likely<br />

determining factor will be the availability<br />

and expense of replacement parts, which<br />

will still be available for many years after<br />

the vendor has stopped support. Having<br />

the option and ability to maximise the<br />

potential life from your hardware, brings<br />

additional benefits including lowering the<br />

Total Cost of Ownership (TCO) and<br />

providing the option to redirect allocated<br />

capital expenditure elsewhere.<br />

Multi-Vendor Support - Having a single<br />

point of contact when you have a service<br />

issue can greatly simplify the process of<br />

receiving quick and efficient support<br />

when required. This is especially true if<br />

you have a multi-vendor IT environment<br />

with interconnected systems from various<br />

vendors running critical applications.<br />

Having a master contract in place<br />

^<br />

10 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


STRATEGY:<br />

STRATEGY: THIRD PARTY MAINTENANCE<br />

"The lifecycle option to refresh hardware every three to five years is no longer<br />

the simple choice it used to be, and with most vendors support pricing<br />

escalating dramatically for continuing hardware support past its End of Life<br />

(EOL), this raises the question of what alternative options are available."<br />

provides an easy and manageable<br />

process and ensures the smooth running<br />

of your business.<br />

Dedicated Engineers - The ability to<br />

provide engineering capability without<br />

outsourcing, while delivering<br />

engineering continuity and control<br />

quality of service (QoS) is an area that<br />

most vendors find difficult to match. TPM<br />

engineers who are familiar with their<br />

customers' IT environments and systems<br />

may be able to determine where an<br />

actual fault lies and resolve the fault<br />

significantly faster. Even the simplest of<br />

things - for instance, knowing where a<br />

system is located within a data centre, or<br />

that a TPM engineer is already<br />

registered with site security - can save<br />

you significant time and expedite the<br />

fault resolution process.<br />

Billing Options - Probably one of the<br />

most contentious areas for the customer<br />

and the supplier is billing. Many<br />

customers will have value for money high<br />

on their agenda followed by accessing<br />

ongoing operational risk and service<br />

delivery. The supplier, however, wants to<br />

deliver a service that is financially viable<br />

to them and one of the easiest ways to<br />

do this is with a flexible billing program.<br />

A TPM provider should work with the<br />

customer to provide numerous options<br />

that allows for operational expenditure to<br />

remain in the business for the longest<br />

period possible.<br />

With many IT departments having to<br />

provide a greater range of services while<br />

dealing with reduced resources and smaller<br />

budgets, securing the maximum value from<br />

any third-party solutions provider is essential.<br />

The priority for many IT managers today<br />

is to obtain the correct level of service at<br />

the most competitive price. That said, it is<br />

just as important to have these services in<br />

place as quickly as possible, as the most<br />

expensive and valuable resource today<br />

is time.<br />

NCE Computer Group is an award-winning<br />

Tier-1 ISO 9001:2008/ISO<br />

14001:2004/ISO 27001:2013 certified<br />

Independent Service Organisation. Since<br />

1981 NCE has been providing quality thirdparty<br />

data centre maintenance and repair<br />

of storage, servers and networking<br />

equipment. NCE's portfolio of services<br />

includes: supply chain (screen/test/repair),<br />

multi-vendor service (MVS), IT Asset<br />

Disposition (ITAD), parts sales, and<br />

engineering and project services.<br />

More info: www.nceeurope.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards<br />

July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

11


INDUSTRY FOCUS: DISTRIBUTION FOCUS:<br />

BIGGER ISN'T ALWAYS<br />

BETTER<br />

TONY HOWARD, ENTERPRISE STRATEGY AND OPERATIONS<br />

MANAGER AT BETA DISTRIBUTION, ARGUES THAT SOMETIMES IT'S<br />

BETTER IF THE CHANNEL COMMUNITY LOOKS OUTSIDE OF THE<br />

USUAL BIG NAMES WHEN MAKING BUYING DECISIONS<br />

Everyone is familiar with tier one<br />

brands: household names, worldwide<br />

organisations, thousands of<br />

employees and constantly in the news. They<br />

are the only credible server manufacturers,<br />

or so they would have you believe. As the<br />

old saying goes, 'Nobody was ever sacked<br />

for buying IBM'.<br />

But for those companies trying to earn a<br />

living in the server market, the big brand<br />

badge does have some significant<br />

drawbacks, namely over-distribution and no<br />

margin in the channel.<br />

Any distribution business trying to become<br />

a credible supplier to the resellers, VARs and<br />

MSPs has a real challenge. Firstly, the tier<br />

ones probably aren't going to be interested<br />

in any more distribution outlets for their<br />

products and secondly, convincing the<br />

channel to take a perceived risk on a non<br />

first tier brand, is a challenging prospect - as<br />

per the IBM quote.<br />

However, it's worth the channel looking a<br />

little deeper, and if they do they could<br />

discover that the adage 'It can be any<br />

brand, as long as it's HP', doesn't have to<br />

apply. Let me describe one company to you;<br />

far from a household brand, but<br />

outperforming many of its more famous<br />

rivals, and by some distance: Inspur<br />

Systems, located in Fremont, CA, is part of<br />

Inspur Group, a leading Cloud Computing<br />

and global IT Solutions Provider.<br />

'Well I've not heard of them', I hear you say.<br />

Read on. Founded in 1945, Inspur's four<br />

business groups - Cloud Data Centre, Cloud<br />

Service and Big Data, Software and<br />

Integration, Enterprise Software - provide IT<br />

products and services for over 108 countries<br />

in the world. Inspur is ranked by Gartner as<br />

the Top 5 largest server manufacturer in the<br />

world and No.1 in China.<br />

Still not impressed? Inspur provides data<br />

centre servers and storage solutions which<br />

are tier one quality and performance, energy<br />

efficient, cost effective and built specific to<br />

actual workloads and data centre<br />

environments. Inspur is the majority server<br />

vendor for Alibaba and Baidu worldwide<br />

data centres. The Rack Scale server platform,<br />

the Inspur Rack Scale Server SR 4.5, is the<br />

best choice for hyperscale data centre and<br />

cloud deployments. As a leading solutions<br />

and services provider, Inspur is capable of<br />

providing total solutions at IaaS, PaaS and<br />

SaaS level with high-end servers, mass<br />

storage systems, cloud operating system and<br />

information security technology.<br />

Oh, and they're quite big too: 26,000<br />

employees worldwide, over US$10 Billion<br />

revenue in fiscal 2016, as well as being the<br />

number one brand in China for software,<br />

server and cloud solutions.<br />

The badge may not have the shine of some<br />

of the leading brand names, but that's the<br />

only potential negative. They use the same<br />

high quality components as the tier one<br />

brands; their products and solutions are<br />

proven worldwide, and from a channel<br />

perspective they're certainly not overdistributed,<br />

so there's a chance for the<br />

channel to make some margin.<br />

In any 'lights out' environment the user is<br />

looking for a best fit product, with the best<br />

price/performance, and Inspur fits that<br />

bill. It's perhaps not surprising then that<br />

this is the only server vendor in the world<br />

who is growing.<br />

Inspur had no presence in the channel -<br />

until now. They have appointed Beta<br />

Distribution their first channel distribution<br />

partner, exclusive in the UK. With offices<br />

across the UK, Beta provides a<br />

comprehensive range of services to support<br />

the MSP and VAR. Focused entirely around<br />

'disruptive technologies', Inspur is a prime<br />

example of how Beta have approached<br />

building their portfolio: identify the need<br />

and then go and find an alternative<br />

solution, one that is best in class but<br />

without the drawbacks associated with<br />

many of the tier ones.<br />

Nobody probably ever did get sacked for<br />

buying IBM, but neither did they for<br />

providing their company a tier one quality<br />

and performance, energy efficient solution,<br />

built specific to actual workloads and data<br />

centre environments, and all at a lower cost.<br />

More info: www.betadistribution.com<br />

^<br />

12 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


RESEARCH:<br />

RESEARCH: USB DRIVE ENCRYPTION<br />

HOW TO PROTECT 'DATA<br />

ON THE GO'<br />

USB DRIVES ARE A 'FAITHFUL COMPANION' IN OUR PROFESSIONAL<br />

LIVES, SUGGESTS NEW RESEARCH - BUT THEIR SECURITY IS AN<br />

INCREASINGLY IMPORTANT CONSIDERATION, ESPECIALLY IN THE<br />

RUN-UP TO THE NEW EU GDPR, ARGUES CHRISTOPH BADER,<br />

STRATEGIC MARKETING MANAGER B2B EMEA FOR KINGSTON<br />

TECHNOLOGY<br />

It is an everyday scenario: an employee<br />

downloads data from a work PC onto a<br />

USB-drive, perhaps for a back-up, to work<br />

from home, or to give a presentation. The<br />

employee leaves the office and on the way<br />

home the USB slips out of their pocket. The<br />

data on the drive is not encrypted and is<br />

accessible to anyone who plugs the drive into<br />

a computer - which a recent survey found that<br />

almost half of us do upon stumbling across a<br />

USB. In a best-case scenario losing a USB<br />

drive is just an annoyance. Lose a USB with<br />

confidential or personal data however and it's<br />

a different story.<br />

On 24th May 2018 the current data<br />

protection legislation from 1995 will be fully<br />

replaced by the EU General Data Protection<br />

Regulation (EU GDPR). The EU GDPR aims to<br />

strengthen the protection of personal data for<br />

EU citizens, e.g. through the 'right to be<br />

forgotten', and future-proofing data protection<br />

legislation in the EU. It is also an attempt to<br />

unify the different national legislations which<br />

can be confusing in their overlaps and<br />

differences. This means that organisations will<br />

have to take extra steps to avoid any kind of<br />

data leaks, loss and theft. The fines for<br />

personal data such as names, date of birth,<br />

bank details or medical records being leaked<br />

can add up to 4% of the global revenue of<br />

an organisation, or 20 million euros<br />

(whichever is higher).<br />

Additionally, the individuals concerned as well<br />

as a supervisory authority will have to be<br />

notified if personal data has been<br />

compromised. This means that a data breach -<br />

on top of the direct costs like fines, legal fees,<br />

etc. - will also automatically generate indirect<br />

costs such as negative publicity, loss of<br />

customer trust and ultimately business. Hence<br />

organisations should start reviewing and<br />

checking their internal IT processes and<br />

policies now and modify them accordingly.<br />

POCKET FULL OF TROUBLE<br />

One of the most neglected risks is often simply<br />

not encrypting company USB drives. You may<br />

think that the use of USB drives is on the<br />

decline. However, a recent survey<br />

commissioned by Kingston Technology on the<br />

use of USB drives has shown that about 66%<br />

of participants use more than one USB drive<br />

for job purposes. Of these users, alarmingly<br />

38% reported that one or more drives had<br />

disappeared while in company use (24% out<br />

of these were reported lost, 4% reported stolen<br />

and in 72% it was unclear what happened to<br />

the drive). Another worrying result is that<br />

almost half of the surveyed employees said<br />

that they mix personal and job data on their<br />

USB drives.<br />

Other questions showed that in about a fifth<br />

of the company's surveyed, employees save<br />

sensitive data on USB drives. Yet, 86%<br />

reported that they do not use hardware-based<br />

encrypted USBs for these. The conclusion can<br />

be drawn that carelessness of organisations<br />

and employees when dealing with USB drives<br />

is a substantial risk for companies. Obviously,<br />

improving network or cyber security is an<br />

ongoing major task for IT departments, as<br />

hacking or ransomware attacks are an<br />

increasingly prevalent issue. But in a more and<br />

more mobile world where employees<br />

frequently work from home or in a BYOD<br />

environment, companies will need to better<br />

address security concerns that come along with<br />

'data on the go'.<br />

FIVE STEP PLAN<br />

In order to become compliant with the EU<br />

GDPR in regard to mobile data, we<br />

recommend that organisations consider the<br />

following five steps.<br />

^<br />

14 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


RESEARCH:<br />

RESEARCH: USB DRIVE ENCRYPTION<br />

First and foremost, it is crucial that<br />

organisations understand the new regulation<br />

and its implications. Secondly, they need to<br />

assess which personal and sensitive data the<br />

organisation processes, who has access to<br />

them and which data leaves the organisation.<br />

Once there is an understanding of this, the<br />

third step should be to define a strategy for the<br />

data as well as policies on who gets access to<br />

which data and on which medium.<br />

The next step refers to the technology being<br />

used. And this is where encrypted USB drives<br />

come in. EU GDPR does not dictate which<br />

technology to use in order to protect personal<br />

data, but it does mention encryption as an<br />

option to be considered. Encrypted USBs are<br />

often the most sensible, cost-effective option<br />

for protecting 'data on the go'.<br />

Lastly, organisations need to ensure that users<br />

are aware of the new legislation and that best<br />

practice data protection policies are followed<br />

and the appropriate technology is used. At this<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards<br />

July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

15


RESEARCH:<br />

RESEARCH: USB DRIVE ENCRYPTION<br />

"The encryption of personal data does not have to be complicated, as an<br />

encrypted USB drive automatically carries it out in the background. Users are<br />

only confronted with the encryption when they insert a drive into a computer<br />

and have to enter a password. There's no technical knowledge required which<br />

makes such this solution very easy to implement and use. This is crucial, as<br />

needlessly complex solutions increase the risk of employees not using them."<br />

complicated, as an encrypted USB drive<br />

automatically carries it out in the background.<br />

Users are only confronted with the encryption<br />

when they insert a drive into a computer and<br />

have to enter a password. There's no technical<br />

knowledge required which makes such this<br />

solution very easy to implement and use. This<br />

is crucial, as needlessly complex solutions<br />

increase the risk of employees not using them.<br />

stage it is also important to remember that<br />

this not only applies to data that you need<br />

to protect from a legal point of view, but<br />

also to sensitive data that you want to<br />

protect from a business point of view.<br />

BUILDING BETTER USB DRIVES<br />

To help make sure that organisations<br />

comply with the EU GDPR, Kingston<br />

Technology offers affordable businessgrade<br />

encrypted (DTVP 3.0), high-security<br />

(DT4000 G2) as well as keypad USBdrives<br />

(DT2000). Additionally, Kingston<br />

uses the recently acquired IronKey product<br />

line to deliver FIPS 140-2 Level 3<br />

certification solutions for organisations<br />

which need the highest level of encryption<br />

and security.<br />

Furthermore, Kingston's software partner<br />

DataLocker Inc. offers the SafeConsole and<br />

Enterprise Management Services (EMS)<br />

platforms that both Kingston and IronKey<br />

managed encrypted drives utilise. Both enable<br />

IT administrators to centrally manage<br />

encrypted USB drives to meet compliance<br />

requirements and provide a higher level of<br />

support. Features include setting passwords<br />

remotely, configuring password and device<br />

policies, activating audit for compliance,<br />

remote killing a drive and more.<br />

STATE OF THE ART<br />

As already mentioned, the encryption of<br />

personal data is currently one of the state-ofthe-art<br />

ways to be safe. The encryption of<br />

personal data does not have to be<br />

Organisations invest heavily in protecting<br />

data inside their network, but data beyond a<br />

company's firewall is equally important. Due to<br />

the new regulation and its impact on<br />

organisations' finances, security and data<br />

protection are expected to become more of a<br />

topic for senior management and<br />

boardrooms. Currently, the encryption of<br />

personal and other sensitive data is more a<br />

topic for IT departments and IT security<br />

managers. The potential fines and impact on<br />

the reputation of a company will ensure an<br />

increase in the overall awareness for the topic<br />

within organisations.<br />

By investing in 256-bit AES hardware-based<br />

encrypted USB drives organisations can get a<br />

small but important item ticked off their GDPR<br />

to-do list. This may be unfamiliar territory for<br />

some organisations but at Kingston<br />

Technology we are confident that they can<br />

support organisations in meeting their GDPR<br />

requirements and ensuring a smooth<br />

transition from one data protection legislation<br />

to another.<br />

More info: www.kingston.com<br />

^<br />

16 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


Simple, Powerful, Affordable<br />

Scale-Out NAS<br />

The Exablox product is an innovative pay-as-you-grow object-based scale-out NAS storage solution.<br />

Manage and protect data with enterprise features such as inline deduplication, compression,<br />

continuous snapshots, encryption and off-site replication.<br />

See a demo<br />

http://bit.ly/2srnXmf<br />

StorageCraft is a registered trademark of StorageCraft Technology Corporation.<br />

All other brands and product names are trademarks or registered trademarks of their respective owners.


STORAGE AWARDS AWARDS<br />

WINNING BIG<br />

EVERYONE'S A WINNER - WELL, ALMOST! - AT THE 14TH ANNUAL STORAGE AWARDS WHICH TOOK<br />

PLACE LAST MONTH IN LONDON'S COVENT GARDEN<br />

The fourteenth annual Storage Awards took<br />

place in London's glitzy Grand Connaught<br />

Rooms in June and as ever it was the<br />

industry's big night out, with companies old<br />

and new, large and small mixing in an<br />

atmosphere of unrivalled conviviality to<br />

One to Watch - Product<br />

celebrate winning their coveted trophies. Big<br />

winners this year included Company of the<br />

Year Oracle and Hall of Fame inductee<br />

(only the second firm to win this honour)<br />

Seagate. The full list of winners and runnersup<br />

is below.<br />

WINNER: StorPool - StorPool<br />

Congratulations once again to all of this<br />

year's winners and runners-up, and a big<br />

'thank you' to everyone involved - from our<br />

sponsors to all those who took the time to vote<br />

online - for making it such a great night!<br />

www.storage-awards.com<br />

Winning the 'One to Watch' Award is yet another proof of how disruptive StorPool's softwaredefined<br />

storage solution is. We set out to transform the legacy storage industry and make storing<br />

data faster, better and much cheaper. Now we are successfully delivering on this mission for<br />

companies worldwide.<br />

We are recognised for helping companies build public and private clouds and achieve<br />

measurable business results. We change the economics of building a cloud by delivering all flash<br />

speeds, at a fraction of the cost of other alternatives.<br />

Thank you for the recognition and do contact us to explore how you can benefit.<br />

One to Watch - Vendor<br />

WINNER: Exablox<br />

Storage Marketing team of the Year<br />

WINNER: Tintri<br />

In January 2017, StorageCraft Technology Corp. acquired the mid-market scale-out storage<br />

solution Exablox. By adding Exablox's converged mid-market storage technology, StorageCraft<br />

goes from being a leader in business continuity to also being a leader in the data management<br />

market. The Exablox product is an innovative pay-as-you-grow, object-based scale-out NAS<br />

storage solution including enterprise features such as inline deduplication, compression,<br />

continuous snapshots, encryption and off-site replication. Exablox winning the "One to Watch -<br />

Vendor" award at the 2017 Storage Awards in London underscores the market's validation of the<br />

Exablox infinite scale-out storage solution.<br />

Tintri offers an enterprise cloud infrastructure built on a public-cloud like web services architecture<br />

and RESTful APIs. Organisations use Tintri all-flash storage with scale-out and automation as a<br />

foundation for their own clouds - to build agile development environments for cloud native<br />

applications and to run mission critical enterprise applications. Tintri enables users to guarantee<br />

the performance of their applications, automate common IT tasks to reduce operating expenses,<br />

troubleshoot across their infrastructure, and predict an organisation's needs to scale - the<br />

underpinnings of a modern data centre.<br />

Contribution to the Storage Industry<br />

WINNER: Beta Distribution - Steve Soper<br />

"It's very flattering to win, particularly as the result was decided by votes from people in<br />

the industry, plus the fact that the Storage Awards are recognised as one of the<br />

industry's leading competitions. Clearly winning this award is also recognition that we<br />

have made very significant progress in becoming a credible storage products and<br />

solutions provider.<br />

"As a business, we do have a very clear vision on how we want to develop our storage<br />

proposition. We know we still have many more things to do but winning this award is<br />

confirmation that we're on the right track."<br />

^<br />

18 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


STORAGE STORAGE AWARDS<br />

Channel Excellence Award<br />

WINNER: Hammer - Nick Powling<br />

Nick Powling, Hammer's General Manager for components, has won this year's Channel Excellence<br />

Award. A worthy winner! Nick has a proven track record in business development within diverse<br />

channel sales environments and markets. Having begun his channel career with Seagate, Nick<br />

joined Hammer in 2004 and held various business development roles before being appointed to<br />

his current post in 2014. "I'm delighted to have won," he said, "but this is really an award for my<br />

team and testament to all at Hammer because it shows the depth of our reach and the regard in<br />

which Hammer is held within the channel." Hammer celebrated its 25th anniversary last year and,<br />

following its recent acquisition by Exertis, continues to operate as an independent storage and server<br />

distributor. "Our business is growing and the value we add to our customers' offering is constantly improving, so awards such as this help underline<br />

that success. We are all thrilled to have won."<br />

GDPR Ready Company of the Year<br />

WINNER: Easy Software<br />

EASY came top in the 'GDPR Ready' category at the 2017 Storage Awards with its GDPR solution<br />

otris privacy from sister EASY company, otris software AG. Otris privacy is a support tool for helping<br />

organisations get ready for GDPR, offering proof of process and a way to show auditors what’s<br />

being achieved, says the company. The software helps properly document and project manage<br />

GDPR preparedness on many fronts, from collecting data from data stakeholders to producing a<br />

snapshot of results and helping data compliance officers build a traffic light system of green<br />

(compliant), amber (questions to settle) and red (at risk on GDPR).<br />

Ransomware Protection Company of the Year<br />

WINNER: Zerto<br />

With Zerto Virtual Replication systems are protected from ransomware with Continuous Data<br />

Protection in the form of incremental block-level replication, which gives the ability to:<br />

- Re-wind sites, applications, VM's and now with v4.5 individual files to any point-of-time within up<br />

to 14 days to within a matter of seconds.<br />

- Recover all critical systems and applications with consistency in the space of a few minutes with<br />

only a few clicks of the button – Click Failover -> Select Apps -> Verify -> Start Failover.<br />

- Test recovery data in an isolated bubble network to ensure that the recovery point selected is free<br />

from any form of infection before committing the failover.<br />

Storage Innovators of the Year<br />

WINNER: Kaminario<br />

Kaminario, a leading all-flash storage company, is redefining the future of modern data centres.<br />

Our unique solution enables organisations to succeed in today's on-demand world and prepares<br />

them to seamlessly handle tomorrow's innovations. Only the Kaminario K2 all-flash array delivers<br />

the agility, scalability, performance and economics a data centre requires to deal with today's cloudfirst,<br />

dynamic world and provide real-time data access — anywhere, anytime. Hundreds of<br />

customers rely on Kaminario K2 to power their mission critical applications and safeguard their<br />

digital ecosystem.<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

19


STORAGE AWARDS AWARDS<br />

Data Protection for the Virtual Environment Vendor of the Year<br />

WINNER: Unitrends<br />

Unitrends launches V10 Recovery Series Backup appliances and Backup virtual appliances<br />

NEW SLA Policy Automation<br />

Automate all protection in a single step based on your recovery objectives.<br />

Know the impact of an outage before it ever happens<br />

NEW Automated Provisioning<br />

Save money on production storage with instant access to dev and test environments directly<br />

from your backup.<br />

Unitrends has also added full support of Microsoft Hyper-V 2016, integrated recovery<br />

automation and analytics, and more.<br />

www.unitrends.com<br />

Data Protection for the Enterprise Environment Vendor of the Year<br />

WINNER: Arcserve<br />

Once synonymous with legendary tape backup software, we've since been hard at work, learned<br />

some new tricks, and reinvented the industry. Today, we’re a leading provider of next-generation<br />

data protection solutions.<br />

As the first all-in-one solution for cloud, virtual, and physical environments, we not only continue<br />

to expand our data protection technology solutions, we are building a name for ourselves as<br />

both a pioneer and leader in the data backup and recovery space. Our solutions are used by<br />

45,000 end users in more than 150 countries through 7,500 distributors, resellers, and service<br />

providers around the world.<br />

Virtualisation Vendor of the Year<br />

WINNER: DataCore<br />

We think differently. We innovate through software and challenge the IT status quo. We<br />

pioneered software-based storage virtualisation.<br />

DataCore parallel I/O and virtualisation technologies deliver the advantages of next generation<br />

enterprise data centers – today – by harnessing the untapped power of multicore servers.<br />

DataCore software solutions revolutionise performance, cost-savings, and productivity gains<br />

businesses can achieve from their servers and data storage.<br />

Storage Monitoring & Reporting Vendor of the Year<br />

WINNER: Virtual Instruments<br />

Virtual Instruments delivers the industry's only analytics platform for Infrastructure Performance<br />

Management. The VirtualWisdom and Load DynamiX Enterprise platforms provide<br />

unparalleled, real-time visibility into the performance, health, and utilisation of the IT<br />

infrastructure – empowering customers to guarantee the performance and availability of their<br />

mission critical applications across physical, virtual and cloud computing environments.<br />

Leading Global 2000 companies and government entities trust Virtual Instruments to<br />

dramatically increase performance and availability across their enterprise while simultaneously<br />

eliminating the risks of application downtime.<br />

^<br />

20 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


SPECIALIST STORAGE RESELLER<br />

OF THE YEAR 2017<br />

We have won this award for the second consecutive year, if that’s not<br />

a reason to talk to us, then we can tell you some more:<br />

Experts at Virtualisation<br />

and VDI<br />

4<br />

2<br />

Fastest growing<br />

Nutanix partner<br />

1<br />

Fastest growing Next-Gen<br />

Storage Reseller in the UK<br />

3<br />

Storage Reseller of<br />

the Year 2016<br />

5<br />

Fastest growing<br />

Arcserve partner<br />

SPEAK TO US TO DAY:<br />

Call 03333 111 001 or email<br />

sales@epaton.co.uk


STORAGE AWARDS AWARDS<br />

Emerging Market: Object Storage Vendor of the Year<br />

WINNER: Scality<br />

More users of digital business applications store data on Scality than any other storage vendor.<br />

Our customers are seizing the new opportunities of on-demand content, cloud applications, and<br />

other digital business services with the help of Scality.<br />

Today's digital economy demands a disruptive approach to infrastructure. Scality delivers webscale<br />

storage that has powered digital businesses since 2009. The Scality RING, our softwaredefined<br />

storage, turns commodity x86 servers into an unlimited storage pool for any type of data<br />

– file and object – at petabyte scale.<br />

Emerging Market: Hyper-convergence Vendor of the Year<br />

WINNER: DataCore<br />

We think differently. We innovate through software and challenge the IT status quo. We<br />

pioneered software-based storage virtualisation.<br />

DataCore parallel I/O and virtualisation technologies deliver the advantages of next generation<br />

enterprise data centers – today – by harnessing the untapped power of multicore servers.<br />

DataCore software solutions revolutionise performance, cost-savings, and productivity gains<br />

businesses can achieve from their servers and data storage.<br />

Entry Level Hybrid Storage Product of the Year<br />

WINNER: Boston - Igloo Plus Flash<br />

Our multi-award winning range of Igloo Storage servers offer fault-tolerant storage that ensure<br />

maximum uptime, industry leading performance and value for money with no expense spared in<br />

terms of integrity, availability and security of your data. They have been designed from the ground<br />

up to meet the ever increasing demands of today's data centre, while helping to eliminate the<br />

complexities traditionally associated with storage implementation.<br />

Featuring the latest storage technologies and offering both all flash and hybrid, tiered<br />

configurations, the Igloo range delivers both a performance and value proposition to the data<br />

centre and IT manager's ever changing challenges.<br />

Enterprise Hybrid Storage Product of the Year<br />

WINNER: Cloudian - HyperStore<br />

"We were already honoured that, after last year's Cloud Product of the Year Award recognition,<br />

the jury decided to nominate us again. Winning the Enterprise Hybrid Storage category by<br />

public votes really means a lot. Thank you!<br />

"This award is a great validation that the market for S3 object storage is booming, and that<br />

our strategy - to deliver a 100% S3 compatible cloud storage system with seamless connection<br />

to the main public cloud vendors - is paying off."<br />

- Jacco van Achterberg, Cloudian<br />

^<br />

22 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


You<br />

cannot<br />

keep up<br />

with data<br />

explosion.<br />

Manage data<br />

expansion with SUSE<br />

Enterprise Storage.<br />

SUSE Enterprise Storage, the<br />

leading open source storage<br />

solution, is highly scalable and<br />

resilient, enabling high-end<br />

functionality at a fraction of<br />

the cost.<br />

suse.com/storage<br />

Data


STORAGE AWARDS AWARDS<br />

Entry Level Flash/SSD Storage Product of the Year<br />

WINNER: Tintri - T5040<br />

The Tintri VMstore T5000 All-Flash series is the first all-flash VM-aware storage to offer up to<br />

308TB for 5,000 virtual machines (VM) in two rack units. High density 3D NAND drives and<br />

multiple capacities with expansion options gives you the ultimate flexibility in performance,<br />

capacity and price. Enabled by the Tintri scale-out platform, you can grow from a single two rack<br />

unit 17 TB all-flash system to 10 PB of all-flash. Tintri's VM-aware storage delivers performance<br />

isolation and per-VM quality of service while guaranteeing high performance and low latency<br />

across the entire flash capacity. The T5000 series enables all storage action at the VM-level —<br />

manage, replicate, automate and analyse any (or every) VM to keep storage simple.<br />

Enterprise Flash/SSD Storage Product of the Year<br />

WINNER: Kaminario - K2 Gen 6 AFA<br />

Kaminario's 6th generation all-flash platform delivers industry leading performance, scalability,<br />

innovation and cost efficiency backed by the most comprehensive business assurance program in<br />

the storage industry.<br />

Leveraging the latest innovation in hardware and building on the industry's only true flexible<br />

scale-up and scale-out shared architecture, the K2 Gen6 all-flash storage once again challenges<br />

the status quo for Enterprise Storage. Distinctive enhancements in K2 hardware and software<br />

compression technologies provide 25% more data reduction efficiencies. Making $0.50/GB at<br />

scale a reality.<br />

Cloud Enabler of the Year<br />

WINNER: Overland Tandberg<br />

We are delighted to have won the Storage Award for Cloud Enablement. At a time when we are<br />

constantly reminded about the challenges around security and data privacy it's very rewarding to<br />

see Overland Tandberg being recognised as a leader in Cloud storage solutions. We have<br />

focused very closely on ensuring that our partners understand the limitations and advantages of<br />

migrating storage to the Cloud and our aim is to ensure, that by using Overland Tandberg<br />

solutions, our channel partners and their customers succeed in their data protection and<br />

infrastructure goals.<br />

Emerging Market: Software Defined Storage (SDS) Vendor of the Year<br />

WINNER: Compuverde<br />

"We are very delighted and pleased to win, particularly as the result was decided by votes from<br />

people in the industry and that it was more votes than ever this year. Winning this award shows<br />

that the market and our partners and customers recognise the passion and work we put into the<br />

company and product. We are becoming a credible storage products and solutions provider in<br />

the SDS market."<br />

- Carl-Henric Möllerström, Compuverde<br />

^<br />

24 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


Dont be<br />

held to<br />

Ransom<br />

Are you fully protected<br />

against Ransomware?<br />

Is your business and personal data<br />

secure? Are you fully protected against<br />

ransomware and other forms of cyber<br />

attacks? If you haven’t suffered a cyber<br />

attack then you should consider<br />

yourself lucky. Investing in improved<br />

security systems will help to reduce the<br />

risk, but it will never elimitate the risk.<br />

Businesses need to ensure that all data<br />

is fully protected and backup processes<br />

are robust.<br />

Implement a simple but highly effective 3-2-1 backup<br />

policy to fully protect your business against<br />

ransomware and other forms of cyber attacks:<br />

• Retain a minimum of three backup copies<br />

• Stored on two different media cartridges<br />

• Store one backup copy off-site<br />

Overland Tandberg is a leading provider of data protection solutions<br />

to small, medium and large businesses. Organisations can eliminate<br />

the risk of data loss and reduce the risk of damage to the business<br />

by implementing a 3-2-1 backup policy when combined with a<br />

choice of backup technologies, RDX, LTO or NAS products<br />

@BetaDist<br />

Search<br />

Beta Distribution<br />

betadistribution<br />

020 7531 2812 | ITSTeam@betadistribution.com | www.betadistribution.com<br />

Beta Distribution PLC Unit 2, Quebec Wharf, 14 Thomas Road, London E14 7AF


STORAGE AWARDS AWARDS<br />

Storage Efficiency & Optimisation Product of the Year<br />

WINNER: Exagrid - EX Series<br />

The ExaGrid disk backup with deduplication system is the only solution purpose-built for backup<br />

that leverages a unique architecture optimised for scalability, performance and price.<br />

- The fastest and shortest backup windows with optimal recovery point at the disaster recovery site<br />

- Instant VM Recovery (with Veeam)<br />

- No obsolescence of previous model systems as data grows<br />

Any ExaGrid appliance can be mixed and matched in the same scale-out GRID with any other<br />

size or age appliance - buy what you need as you need it. Up to 25 appliances can be combined<br />

in a single GRID, and the largest GRID can take in up to a 1PB full backup.<br />

Channel Partner Program of the Year<br />

WINNER: Barracuda Networks<br />

Barracuda values our partnerships of all types. We have built programs to go to<br />

market with the best companies in the industry. As a global leader in security and storage IT<br />

solutions, Barracuda is committed to helping you meet customer needs by delivering a powerful,<br />

easy-to-use and affordable product portfolio designed to simplify the lives of IT professionals. The<br />

Barracuda Reseller Program encompasses a number of rich program offerings, benefits and<br />

services to help our partners enhance their businesses. We're always looking to grow with channel<br />

partners committed to providing customers with world-class products, service and support.<br />

Storage Solution of the Year<br />

WINNER: TalkSPORT - Arcserve, CMS & NCE<br />

NCE works closely with customers to bring together solutions that combine best of breed<br />

technology, and this Award results from a close collaboration between TalkSPORT, NCE, CMS<br />

Distribution and Arcserve with their industry leading Unified Data Protection (UDP) software at the<br />

heart of the solution. As a Premium Partner of Arcserve, NCE designed a solution that combined<br />

the technical strengths of UDP with the commercial requirements of the project; providing the<br />

scalability and flexibility required by talkSPORT, the world's largest sports radio station and Global<br />

Audio Partner of the Premier League.<br />

Editor's Choice - Product<br />

WINNER: SUSE - Enterprise 4.0<br />

SUSE Enterprise Storage solutions provide a single unified software-defined storage cluster that<br />

provides applications with unified object, block and file storage designed with unlimited<br />

scalability from terabytes to petabytes, no single points of failure to maximise system resiliency<br />

and to maximise application availability following hardware failures.<br />

This intelligent software-defined storage solution, powered by Ceph technology, enables<br />

you to transform your enterprise storage infrastructure to reduce costs while providing<br />

unlimited scalability.<br />

^<br />

26 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


CompuverdeWon<br />

SDSVendoroftheYear<br />

Thewinningproductsolves<br />

today’sstoragechalenges<br />

Asinglestorageplatform foreaseofuse,highperformanceandcostefectiveness.The<br />

combinationofal-in-onefilesystem,blockandobjectstoreofersavarietyofoptions<br />

basedonneed,aswelasflexibilityandagility.<br />

Ofthethreeflavorsofstorage— filesystem,<br />

blockandobjectstore— eachhasitspurpose:<br />

Filesystemsarethe<br />

breadandbuterofstorage.<br />

Itisn’tashypedasobject,<br />

butitisthebestathandling<br />

unstructureddata.<br />

Blockisthebasic<br />

foundationofstorage.Itis<br />

usedforstoringvirtual<br />

machinesordatabases,but<br />

youneedfilesaswelto<br />

dealwithalthe<br />

unstructureddata.<br />

Compuverdecomeswithital.Builtin.<br />

Objectstorageisthe<br />

excitingnewkidonthe<br />

block.Objectisusedfor<br />

machine-to-machine/IoT<br />

transactionsandother<br />

applicationsthatrequire<br />

extremescalability,butit<br />

isn’tthatmuchbeterthan<br />

blockwhenitcomesto<br />

managingdata.


STORAGE AWARDS AWARDS<br />

Editor's Choice - Vendor<br />

WINNER: Vendor - Barracuda Networks<br />

Barracuda Networks offers industry-leading solutions designed to solve mainstream IT problems –<br />

efficiently and cost effectively – while maintaining a level of customer support and satisfaction<br />

second to none. Our products span three distinct markets, including: 1) content security, 2)<br />

networking and application delivery and 3) data storage, protection and disaster recovery.<br />

While we maintain a strong heritage in email and web security appliances, our award-winning<br />

portfolio includes more than a dozen purpose-built solutions that support literally every aspect of<br />

the network – providing organisations of all sizes with true end-to-end protection that can be<br />

deployed in hardware, virtual, cloud and mixed form factors.<br />

Storage Maintenance & Service Provider of the Year<br />

WINNER: NCE<br />

For more than 35 years, NCE has been offering the widest ranges of IT services, with a focus on<br />

Data Centre and Enterprise IT environments. With a team of hugely experienced technical<br />

support and field engineers, NCE has earned a reputation for delivering a customer focused,<br />

channel friendly service delivery model, that is geared for total customer satisfaction.<br />

NCE is fully ISO 9001:2008, ISO 14001:2004 and ISO27001:2013 certified, and is a<br />

member of the Storage Networking Industry Association (SNIA). NCE provides independent,<br />

multi-vendor services and solutions to its global customer base 24x7x365.<br />

www.nceeurope.com<br />

Specialist Storage Reseller of the Year<br />

WINNER: Epaton<br />

Epaton are delighted to have won Specialist Storage Reseller of the Year for the second year in a<br />

row as we see this as the ultimate compliment that our customers can pay us.<br />

As one of the industry's few independent providers, Epaton is supported by an experienced,<br />

passionate & dedicated team who believe in delivering bespoke, robust solutions to fit the<br />

individual requirements unique to your business. Epaton focus on aligning solutions with the<br />

people and culture of your business as we believe this is critical to your and our success.<br />

We really appreciate your support and are always ready to help you - please do get in touch!<br />

Corporate Storage Reseller of the Year<br />

WINNER: Q Associates<br />

At Q Associates we live and breathe information technology and we're passionate about the<br />

difference it can make to an organisation when you get it right.<br />

As an award-winning IT infrastructure and data management specialist, we work closely with<br />

many of the world's most exciting and innovative technology companies.<br />

Whether it is the delivery of critical applications or harnessing relentless data growth, we can<br />

design, deploy and support powerful solutions that help our clients achieve and surpass their<br />

goals by applying the best that technology has to offer.<br />

^<br />

28 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


STORAGE STORAGE AWARDS<br />

Storage Distributor of the Year<br />

WINNER: CMS Distribution<br />

CMS Distribution is trade only, selling to over 3,000 business to business and business to<br />

consumer reseller partners. CMS employs 350 people across six locations in the UK and<br />

Ireland, plus locations in the Netherlands, Sweden, Spain, Australia and China.<br />

CMS Distribution helps IT vendors and channel partners grow their business, by taking<br />

emerging technologies to market whilst growing established brands using a range of value<br />

added services.<br />

Storage Product of the Year<br />

WINNER: Nexsan - Unity<br />

Nexsan Unity is the first and only Hyper-Unified Storage platform. Hyper-Unified Storage starts with<br />

support for advanced block and file workloads and then adds the rich capabilities modern IT teams<br />

demand and their users require. For Nexsan, this “Unified Plus” mindset means adding Dropbox-like<br />

sync and share, real-time file synchronization among distributed sites, and secure archive - all fully<br />

compliant with security protocols. The new Second Generation Unity systems offer up to 40%<br />

performance improvement over previous similar models, more flexible configurations, and cost<br />

reductions. New all-flash configurations are now available to meet the demands of customers' high<br />

performance applications, as well as hybrid configurations for the more cost conscious.<br />

Storage Company of the Year<br />

WINNER: Oracle<br />

With more than 420,000 customers and deployments in more than 145 countries, Oracle offers a<br />

comprehensive and fully integrated stack of cloud applications, platform services, and engineered<br />

systems.<br />

Oracle's application-engineered storage is designed to accelerate application performance,<br />

increase efficiency, and improve management. These advanced storage solutions let enterprises<br />

simplify IT environments so they can operate more cost-effectively and be more responsive<br />

to dynamic business needs.<br />

The Storage Hall of Fame<br />

WINNER: Seagate<br />

"Seagate is deeply rooted in the history and heritage of the storage industry. Over the past 35<br />

years, we have evolved the way storage technology works, progressing from the mass production<br />

of the 5.25" disk drive — which allowed the accessibility of the personal computer — to<br />

innovating cloud storage solutions.<br />

"Seagate recognises that data has evolved from static information stored and forgotten, to a<br />

living entity that drives every interaction of every day. We are creating solutions to fit the<br />

increasing needs and demands of our data-driven society, and we invite you to explore our<br />

solutions and share the journey."<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2017<br />

^<br />

STORAGE<br />

MAGAZINE<br />

29


INTERVIEW: ACCELSTOR ACCELSTOR<br />

REDEFINING FLASH<br />

PERFORMANCE<br />

STORAGE MAGAZINE EDITOR DAVID TYLER SPEAKS TO STEFAN<br />

FERRARI, TECHNICAL SALES DIRECTOR, EUROPE, AT ALL-FLASH<br />

SPECIALIST ACCELSTOR<br />

David Tyler: AccelStor is a relatively<br />

new name in the UK: what makes<br />

the company stand out in an<br />

increasingly crowded all-flash market?<br />

Stefan Ferrari: All-flash is undeniably the<br />

way forward, but the technologies that<br />

people have been using around flash have<br />

not - until now - been built specifically for<br />

how SSDs work. A lot of companies are<br />

offering all-flash arrays, but they are<br />

based on old spinning disk technologies<br />

like RAID.<br />

The problem with RAID is that if you use<br />

it with SSDs, you reduce the lifetime of the<br />

SSD dramatically. It is also not particularly<br />

efficient when it comes to performance.<br />

Our core product, FlexiRemap, has two<br />

parallel goals: to improve performance,<br />

and to extend the lifetime - and reliability -<br />

of your flash.<br />

DT: Can you explain the key features of<br />

FlexiRemap - what it does, and how it<br />

does it?<br />

SF: FlexiRemap is our own patented<br />

technology, built from the ground up - I'm<br />

not aware of anything similar to this. We<br />

have done testing to illustrate the potential<br />

difference between the RAID and<br />

FlexiRemap approaches. We installed<br />

normal Linux with standard RAID, and<br />

averaged between 75,000 and 100,000<br />

IOPS. We were also able to demonstrate<br />

the lifetime of the SSD drive itself to be<br />

around 1.7 years.<br />

We then ran exactly the same tests using<br />

FlexiRemap, and were able to deliver<br />

300,000 IOPS. At the same time the<br />

lifetime of the SSD is increased from 1.7<br />

years to around 4.5 years. This is down to<br />

our own algorithm that intelligently extends<br />

the lifetime of the SSDs. It's worth<br />

mentioning that the metric we use in that<br />

testing is a 4KB random write: a lot of<br />

companies will publish figures around a<br />

4KB sequential read or a mixed workload.<br />

Those are almost like a 'best case<br />

scenario' rather than illustrating real world<br />

use: our testing quotes the hardest metric<br />

there is. This new approach to all-flash<br />

technology was the reason we were<br />

awarded the "Best of Show" award at last<br />

year's Flash Memory summit.<br />

As I mentioned already, much of our<br />

competition is essentially spinning disk<br />

vendors who are just adding SSDs to their<br />

offerings. This makes for what might seem<br />

to be very affordable all-flash boxes, but<br />

they can't deliver the kind of performance<br />

that SSD promises. Our entry level<br />

offerings can out-perform their top-end<br />

devices by a factor of two or three. We<br />

may be slightly more expensive than some<br />

of those guys, but the performance<br />

difference is exponential - at the same<br />

time we are significantly cheaper than the<br />

Tier 1 vendors, who we are increasingly<br />

competing against on a daily basis.<br />

DT: The technology argument is<br />

impressive - what kind of interest are you<br />

seeing from the market?<br />

SF: We're still very new in the UK of<br />

course, but in Asia and the US, where the<br />

flash market is very mature, we had a lot<br />

of immediate interest. In the UK we're<br />

currently talking to the likes of major<br />

banks and other businesses who are<br />

investing in flash - TV & video, hosting and<br />

data centres and the like.<br />

Part of our marketing here is still around<br />

educating the market as to how SSDs can<br />

benefit a business: you can make power<br />

savings of up to 75%, for instance. There<br />

are physical space savings too in moving<br />

from HDD to SSD. Because we can install<br />

7.6TB of SSD, we can offer a lot of<br />

storage in a small space - reducing<br />

footprint by over 60% in some cases.<br />

And crucially, because we are extending<br />

the lifetime of the SSDs themselves,<br />

maintenance costs are lower - overall we<br />

estimate the ROI on our all-flash solutions<br />

to be less than 6 months. As we continue to<br />

educate the market as to all these<br />

advantages, it is helping to position<br />

AccelStor as a dominant name in the sector.<br />

More info: www.accelstor.com<br />

^<br />

30 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


TECHNOLOGY: OPINION: INFORMATION LIFECYCLE MANAGEMENT NVME<br />

ILM MAKES A COMEBACK<br />

EASY SOFTWARE'S HOWARD FREAR BELIEVES THAT DATA<br />

ARCHIVING DISCIPLINES WE SEEM TO HAVE FORGOTTEN ARE<br />

OF HUGE RELEVANCE TO OUR CLOUD WORLD<br />

The classical discipline of Information<br />

Lifecycle Management (ILM) is not<br />

something that gets much of an<br />

airing in these days of cloud-based<br />

business. That’s a problem, as its key<br />

principles of properly classifying,<br />

managing and storing information over<br />

time remain relevant in any environment,<br />

even one as seemingly rich in computing<br />

resources as ours; perhaps even more so.<br />

Gartner defines ILM as: "An approach to<br />

data and storage management that<br />

recognises that the value of information<br />

changes over time and that it must be<br />

managed accordingly… ILM seeks to<br />

classify data according to its business<br />

value and establish policies to migrate and<br />

store data on the appropriate storage tier<br />

and, ultimately, remove it altogether."<br />

That matters, as the more digitally<br />

connected we become, the more data we<br />

spawn. Indeed, we generate 2.5 quintillion<br />

bytes of new data every day, at a 50%<br />

compound annual rate. And where is all<br />

that data being stored? Largely in the<br />

cloud since cloud storage costs are<br />

decreasing by 20% annually.<br />

While on the face of it cloud appears an<br />

inexpensive and 'infinite' archiving solution,<br />

in reality, if we ignore our data obligations<br />

under law, we lose accountability, control -<br />

and face real risk. That's especially true<br />

when it comes to deletion policies. After<br />

all, ILM is all about making explicit the fact<br />

that not all data needs to be retained for<br />

all time - and, for good governance<br />

purposes, it needs to be deleted at<br />

scheduled and mandated times. Hence the<br />

term 'criticality': a measure of the value of<br />

your data to you and your business.<br />

Criticality should be high on the agenda<br />

for any responsible organisation which<br />

needs to know what data needs to be kept,<br />

what needs to be deleted, how can you<br />

prove that to the regulator, and so on. The<br />

problem is that if you don't know where<br />

your data is stored, how can you manage<br />

it and track what has been deleted?<br />

By its nature cloud data resides in<br />

different geographies on a host of<br />

different media, so the concern is how<br />

anyone can know what data has been<br />

deleted permanently.<br />

Any responsible company will need to<br />

have full visibility and security of the<br />

management of data residing in the cloud,<br />

especially around archiving and retention<br />

of information. This means ensuring that<br />

your cloud provider has the capabilities to<br />

offer this. Meanwhile - Brexit or not - the<br />

European General Data Protection<br />

Regulation (GDPR) is on the horizon and is<br />

something firms need to accommodate.<br />

GDPR has serious legal repercussions,<br />

and organisations that are not compliant<br />

face heavy fines; ILM could be a useful<br />

approach by which you can prepare for<br />

this deadline, especially if you are a major<br />

cloud user. That's why I think ILM deserves<br />

a major comeback, and why any<br />

organisation holding especially sensitive<br />

personal data would be advised to<br />

consider a private cloud or a hybrid<br />

solution - while for any and all general<br />

cloud users, smart Service Level<br />

Agreements (SLAs) to manage their<br />

relationship with business and service<br />

partners are a no-brainer.<br />

With cloud, ILM and compliance, the<br />

longevity of the supplier is an important<br />

consideration; what happens if they go<br />

out of business? If you are a financial<br />

institution with a big pensions database<br />

this could be especially problematic, but<br />

you need to plan for these outcomes,<br />

however unlikely, and mitigate your ILM<br />

and cloud risk. A clear statement in your<br />

supplier contract stating that your data<br />

remains your property and may be<br />

returned in a format of your choosing at<br />

any time is a good first step here, for<br />

example.<br />

The more digitally connected we get and<br />

the more demanding the regulatory<br />

environment becomes, the more complex<br />

this issue becomes too - so a refresher on<br />

the disciplines of ILM will help keep you on<br />

track when managing your data.<br />

More info: www.easysoftware.co.uk<br />

^<br />

32 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


STRATEGY: STRATEGY: GDPR<br />

BE PREPARED<br />

GDPR IS FAST APPROACHING, WARNS NIGEL TOZER, SOLUTIONS<br />

MARKETING DIRECTOR EMEA AT COMMVAULT<br />

The EU GDPR is considered the toughest<br />

piece of privacy regulation in the world.<br />

It will transform how personal data is<br />

collected and used, and is forcing<br />

organisations to perform root-and-branch<br />

reviews of how such information is managed.<br />

The old approach of 'it's cheaper to pay the<br />

fine than comply' will be trashed, as regulators<br />

will have the ability to apply hefty penalties for<br />

major violations, with organisations facing<br />

fines of up to 20 million euros or 4% of<br />

annual global revenue.<br />

Corporate complacency is one of the biggest<br />

barriers to compliance, with many<br />

organisations yet to implement suitable<br />

processes, training and technology. While it's<br />

not too late, the situation is exacerbated by the<br />

fact that CIOs are struggling to apply the<br />

sometimes ambiguous and technically<br />

demanding regulations by the 2018 deadline.<br />

Simultaneously, global organisations are<br />

grappling with how to square the circle when<br />

two of their biggest markets, the US and the<br />

EU, appear to be heading in diametrically<br />

opposite directions over data privacy. One of<br />

President Trump's executive orders seeks to<br />

scrap data privacy protections proposed by his<br />

predecessor that, while less stringent than<br />

GDPR, would have introduced a number of<br />

obligations on the use of personal data.<br />

Even more worrying is that the Privacy Shield,<br />

designed to assuage fears over the holding of<br />

personal data of EU citizens by US-based<br />

service and cloud companies, may also be cast<br />

into doubt. Without it, EU businesses might be<br />

unable to use US-based companies to store or<br />

process data and still remain compliant.<br />

Whatever happens in the US, when it comes<br />

to doing business in the EU, companies need<br />

to confront a number of the more challenging<br />

articles and principles of GDPR. These include<br />

the right to be forgotten, data protection<br />

(privacy) by design and by default, ensuring<br />

ongoing confidentiality, integrity, availability<br />

and resilience, 72-hour data breach<br />

notification, the data minimisation principle,<br />

data transfers and portability.<br />

An important first step is understanding how<br />

and where you are collecting, using and<br />

storing personal data - on-premises or in the<br />

cloud - which systems use the data, and who<br />

has access. Some feel that applications are<br />

easier to manage, and that unstructured<br />

data is the real challenge; it is easily spread<br />

around internal systems and laptops and is<br />

prone to 'leaking' onto third party clouds and<br />

personal devices.<br />

Structured data in applications may seem<br />

easier to manage from a GDPR compliance<br />

perspective, but large enterprises suffering from<br />

application sprawl still have a mountain to<br />

climb. Combine this with trying to ensure<br />

compliance across unstructured data on file<br />

servers, email and endpoints, with potentially<br />

thousands of authorised users. This is<br />

particularly pressing given that unstructured<br />

data typically makes up almost 80% of all<br />

business-related data.<br />

Many organisations have decided to<br />

consolidate critical data protection,<br />

compliance and discovery into a single unified<br />

data platform. This gives a clear view of<br />

application and unstructured data, and also<br />

allows businesses to meet key GDPR articles<br />

and principles, and to demonstrate<br />

compliance. Once data management<br />

processes are performed by a platform, it<br />

becomes possible to create a content index of<br />

all data - impossible when trying to combine<br />

individual point products. This provides a solid<br />

foundation for information governance and<br />

gives the visibility and control needed to meet<br />

the more challenging elements of GDPR.<br />

With an organisation-wide view of where data<br />

resides, you can optimise access controls,<br />

consolidate where possible and prioritise<br />

security efforts, while enabling a rapid response<br />

to subject access requests. In addition, you can<br />

automate retention policy enforcement across<br />

the data landscape, including dramatically<br />

reducing the risk presented by endpoints.<br />

With less than a year to go and pressure<br />

mounting on organisations to ensure they are<br />

compliant with GDPR, it might be daunting but<br />

it's definitely achievable. After all, nobody wants<br />

to be in the unenviable position of serving as<br />

the poster child for what happens when you fail<br />

to comply.<br />

More info: www.commvault.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards<br />

July/August 2016<br />

STORAGE<br />

MAGAZINE<br />

33


TECHNOLOGY: NVMe<br />

NVME<br />

NVMe: WHY THE FUSS?<br />

NVMe IS BEING HERALDED AS THE KEY TO UNLOCKING THE FULL<br />

POTENTIAL OF ALL-FLASH STORAGE, SAYS TOM O'NEILL,<br />

INTERNATIONAL CTO, KAMINARIO - BUT THERE IS MORE TO A<br />

SUCCESSFUL IMPLEMENTATION THAN JUST 'FORCING' NVME<br />

DRIVES INTO YOUR EXISTING ENTERPRISE<br />

Vendors across the storage and<br />

network industries are rushing to<br />

integrate the NVMe (non-volatile<br />

memory express) protocol, regardless of<br />

the costs attached, which can be quite<br />

substantial.<br />

NVMe technology, which has been around<br />

since 2011, is the first protocol designed<br />

specifically to handle non-volatile storage<br />

devices. The protocol allows you to talk to<br />

the storage medium more efficiently, with<br />

higher levels of parallelism and lower<br />

latency. Compared to the SAS and SATA<br />

spinning disk-era protocols, NVMe is able<br />

to handle a considerable increase in the<br />

number of queues and of queue depth.<br />

The NVMe protocol cuts down the latency<br />

in the IO path by replacing the legacy SCSI<br />

stack with a more modern and efficient one.<br />

The NVMe protocol can also be used to talk<br />

to storage devices across a network fabric<br />

(this is described as NVMe-oF). What is<br />

particularly useful is its ability to separate<br />

the compute layer and the storage layer<br />

while still operating at a very low latency.<br />

This gives you a lot of options and<br />

flexibility in the architecture, which is why<br />

the industry is saying that NVMe will<br />

modernise the data centre and bring in new<br />

capabilities. But how do we ensure NVMe<br />

and NVMe-oF integration is really worth it?<br />

In the niche use cases of extreme<br />

performance, cost and space efficiency<br />

usually pose no real barriers (in these<br />

instances, the new generation of tier-0<br />

storage arrays may be a solution). The<br />

compromises would include, for instance,<br />

no data services, no data reduction, no<br />

enterprise features and a very steep cost per<br />

GB. For tier-0 workloads, where speeds and<br />

feeds are the only really important metric,<br />

these compromises may be acceptable.<br />

DON'T FORCE IT<br />

It's a different story for the enterprise:<br />

products that are simply focused on forcing<br />

NVMe drives into an existing array<br />

architecture without thought of a use case<br />

driven end-to-end architecture will not<br />

benefit from this new technology. Such<br />

architectures will incur 100% of the cost<br />

side of the NVMe equation with only about<br />

10% of the benefit side.<br />

NVMe and NVMe-oF should be integrated<br />

into a storage array without any<br />

compromises. Furthermore, it must have a<br />

clear path to a product that clearly<br />

demonstrates real value-add for its<br />

customers. In order to see the true value of<br />

NVMe, next-generation storage technologies<br />

must take advantage of NVMe drives at<br />

scale, connected via NVMe over Fabrics to<br />

create a truly agile storage platform.<br />

A critical example of a capability that<br />

NVMe-oF provide would be to dynamically<br />

compose disaggregated resources in the<br />

storage layer to lower operational complexity<br />

and expenses, while at the same time<br />

maintaining the data services which provide<br />

the highest levels of performance, efficiency<br />

and availability.<br />

The real benefits of NVMe-oF and NVMe<br />

will come when deployed together with faster<br />

controllers and enterprise data services to<br />

take full advantage of the new latency<br />

advantages. Taken separately, the benefits<br />

will be nominal latency improvements.<br />

Imagine being able to completely decouple<br />

storage controllers from capacity leveraging<br />

advances in NVMe, NVMe fabric, and<br />

NVMe network shelves. It would mark the<br />

ultimate in cost-efficient, agile storage<br />

infrastructure. Maintaining a highly<br />

predictable infrastructure, IT organisations<br />

would be able to optimise for cost,<br />

performance and capacity. The data centre,<br />

meanwhile, would scale infinitely.<br />

More info: www.kaminario.com<br />

^<br />

34 STORAGE July/August 2017<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


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