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STOR<br />
MAGAZINE<br />
STORAGE<br />
The UK’s number one in IT Storage<br />
July/August 2017<br />
Vol 17, Issue 4<br />
STORAGE AWARDS 2017:<br />
All the winners<br />
TECHNOLOGY:<br />
Getting value out of NVMe<br />
INFORMATION LIFECYCLE<br />
MANAGEMENT:<br />
Making a comeback<br />
THIRD PARTY<br />
MAINTENANCE:<br />
At your service?<br />
INTERVIEW:<br />
AccelStor<br />
COMMENT - NEWS - NEWS ANALYSIS - CASE STUDIES - OPINION - PRODUCT REVIEWS
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rackmount form factor, web-based GUI<br />
management, multi-protocol support,<br />
front-accessible hot-swappable SSDs, and<br />
redundancy through virtual data groups.<br />
High Performance<br />
Sustained performance over time,<br />
regardless of workload intensity.<br />
Data Protection<br />
Assure data integrity and<br />
power-loss data protection.<br />
Software-Defined Approach<br />
Flexible for different scenarios, such<br />
as VDI, HPC and media production.<br />
SSD<br />
Longevity<br />
Extended array and SSD lifespan.<br />
Global wear levelling algorithm for<br />
even loading on each SSD.<br />
@BetaDist<br />
Search<br />
Beta Distribution<br />
betadistribution<br />
020 7531 2812 | ITSTeam@betadistribution.com | www.betadistribution.com<br />
Beta Distribution PLC Unit 2, Quebec Wharf, 14 Thomas Road, London E14 7AF
The UK’s number one in IT Storage<br />
INTERVIEW:<br />
AccelStor<br />
July/August 2017<br />
Vol 17, Issue 4<br />
CONTENTS<br />
STOR<br />
MAGAZINE<br />
STORAGE<br />
CONTENTS<br />
STORAGE AWARDS 2017:<br />
A l the winners<br />
TECHNOLOGY:<br />
Getting value out of NVMe<br />
THIRD PARTY<br />
MAINTENANCE:<br />
At your service?<br />
INFORMATION LIFECYCLE<br />
MANAGEMENT:<br />
Making a comeback<br />
COMMENT - NEWS - NEWS ANALYSIS - CASE STUDIES - OPINION - PRODUCT REVIEWS<br />
Comment.....................................4<br />
ARE YOU FINISHED WITH THAT?<br />
CASE STUDY: TUI CRUISES...........6<br />
06<br />
ANALYSIS: STORAGE TRENDS...8<br />
Spectra Logic's recently published "Digital Data Storage Outlook<br />
2017" report provides insight into the trends, pricing and technology<br />
shaping the data storage industry; Storage magazine takes a<br />
closer look<br />
AT YOUR SERVICE?……..........……10<br />
Simon Dearlove, Major Account Director at NCE Computer<br />
Group, suggests some key points for any organisation considering<br />
using a Third Party Maintenance (TPM) provider<br />
08<br />
10<br />
INDUSTRY FOCUS:<br />
DISTRIBUTION................................12<br />
Tony Howard of Beta Distribution argues that sometimes it's better if<br />
the channel community looks outside of the usual big names when<br />
making buying decisions<br />
RESEARCH:<br />
USB DRIVE ENCRYPTION….....….14<br />
USB drives are a 'faithful companion' in our professional lives, suggests<br />
new research - but their security is an increasingly important<br />
consideration, especially in the run-up to the new EU GDPR,<br />
argues Christoph Bader of Kingston Technology<br />
STORAGE AWARDS 2017…..…..18<br />
Everyone's a winner - well, almost! - at the 14th annual Storage<br />
Awards which took place last month in London's Covent Garden<br />
INTERVIEW: ACCELSTOR…….....30<br />
Storage magazine editor David Tyler speaks to Stefan Ferrari,<br />
Technical Sales Director, Europe, at all-flash specialist AccelStor<br />
14<br />
ILM MAKES A COMEBACK…...…32<br />
EASY Software's Howard Frear believes that data archiving disciplines<br />
we seem to have forgotten are of huge relevance to our<br />
cloud world<br />
BE PREPARED………..................….33<br />
GDPR is fast approaching, warns Nigel Tozer, Solutions Marketing<br />
Director EMEA at Commvault<br />
18<br />
TECHNOLOGY: NVME………..……34<br />
NVMe is being heralded as the key to unlocking the full potential<br />
of all-flash storage, says Kaminario's Tom O'Neill - but there is<br />
more to a successful implementation than just 'forcing' NVMe<br />
drives into your existing enterprise<br />
www.storagemagazine.co.uk @STMagAndAwards July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
3
COMMENT<br />
EDITOR: David Tyler<br />
david.tyler@btc.co.uk<br />
SUB EDITOR: Mark Lyward<br />
mark.lyward@btc.co.uk<br />
REVIEWS: Dave Mitchell<br />
PRODUCTION MANAGER: Abby Penn<br />
abby.penn@btc.co.uk<br />
PUBLISHER: John Jageurs<br />
john.jageurs@btc.co.uk<br />
LAYOUT/DESIGN: Ian Collis<br />
ian.collis@btc.co.uk<br />
SALES/COMMERCIAL ENQUIRIES:<br />
Lyndsey Camplin<br />
lyndsey.camplin@btc.co.uk<br />
Stuart Leigh<br />
stuart.leigh@btc.co.uk<br />
MANAGING DIRECTOR: John Jageurs<br />
john.jageurs@btc.co.uk<br />
DISTRIBUTION/SUBSCRIPTIONS:<br />
Christina Willis<br />
christina.willis@btc.co.uk<br />
PUBLISHED BY: Barrow & Thompkins<br />
Connexions Ltd. (BTC)<br />
35 Station Square, Petts Wood<br />
Kent BR5 1LZ, UK<br />
Tel: +44 (0)1689 616 000<br />
Fax: +44 (0)1689 82 66 22<br />
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Single copies can be bought for £8.50<br />
(includes postage & packaging).<br />
Published 6 times a year.<br />
No part of this magazine may be<br />
reproduced without prior consent, in<br />
writing, from the publisher.<br />
©Copyright 2017<br />
Barrow & Thompkins Connexions Ltd<br />
ARE YOU FINISHED WITH THAT?<br />
BY DAVID TYLER<br />
EDITOR<br />
New research from Spectra Logic (see our analysis on page 8) looks at the 'everchanging<br />
landscape of data storage', and as most surveys of this type are wont<br />
to do, it includes some sobering suggestions about growing volumes of data:<br />
one suggestion is that the digital universe will expand by 2020 to over 40 zettabytes.<br />
This kind of staggering number is nothing new in research of this kind, of course.<br />
What struck me though, was Spectra's view on that growth: their survey projects that<br />
much of this data "will never be stored or will be retained for only a brief time",<br />
bringing the total amount of data stored closer to 20ZB in 2026.<br />
The implication is that around half the data being created is not going to be kept.<br />
There may be very good business and societal reasons why this might be the case.<br />
Transactional data - information about what has been done, and when, and by whom<br />
- is very likely to need to be stored for legally specified periods. This is a topic we've<br />
covered in any number of articles from the 'golden days' of Sarbanes Oxley and the<br />
Enron scandal right up to next year's EU GDPR. But interestingly a key aspect of the<br />
GDPR is the right to be forgotten - or what has been more recently renamed the 'right<br />
to be erased'.<br />
The emphasis here is on the idea that, once a piece of customer data no longer<br />
needs to be kept for good business practice reasons, that customer can demand that<br />
the data be erased - and more importantly that it is seen to be erased, i.e. the holding<br />
organisation must be able to prove that it no longer holds the information. This could<br />
perhaps be a contributor to the suggested quantity of data that will be created but not<br />
kept. But is that enough to wipe over 20ZB of data from our systems?<br />
I suspect that at some point in the next few years there will be a conscious decision to<br />
'spring clean' by the organisations that currently encourage us all to create ever more<br />
(and ever larger) files on our mobile devices at every opportunity. The idea that every<br />
smartphone snap of someone's dinner, or video grab of Donald Trump's latest<br />
newsworthy faux-pas, will be stored forever by AWS or your ISP is frankly unsustainable<br />
- and so it should be, of course. But perhaps, when the time comes for us to say 'We<br />
don't need to keep that…' the decision will not be in the hands of the people best<br />
placed to decide.<br />
Articles published reflect the opinions<br />
of the authors and are not necessarily those<br />
of the publisher or of BTC employees. While<br />
every reasonable effort is made to ensure<br />
that the contents of articles, editorial and<br />
advertising are accurate no responsibility<br />
can be accepted by the publisher or BTC for<br />
errors, misrepresentations or any<br />
resulting effects<br />
4<br />
^<br />
STORAGE<br />
MAGAZINE<br />
July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk
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CASE STUDY: TUI STUDY: CRUISES TUI CRUISES<br />
STAYING ON COURSE<br />
TUI CRUISES ENJOYS (FAIL-)SAFE TRAVEL THANKS TO A SOFTWARE-DEFINED<br />
STORAGE PLATFORM FROM DATACORE<br />
Early 2017 saw the launch of Mein<br />
Schiff 6, the newest cruise ship in the<br />
TUI Cruises fleet. The IT infrastructure<br />
for the fleet was designed on land by BSH IT<br />
Solutions, implemented on board within a<br />
very narrow time frame, and maintained at<br />
sea via the BSH data centres in Greven,<br />
Germany. DataCore's software-defined<br />
SANsymphony storage platform delivers<br />
highly available and high-performance<br />
storage capacity for VMware, SQL and<br />
Exchange, among others.<br />
TUI Cruises, headquartered in Hamburg,<br />
was founded in April 2008. The company is<br />
a joint venture between TUI AG from<br />
Hanover and Royal Caribbean Cruises Ltd.,<br />
the world's second-largest cruise company.<br />
With growth rates of more than ten percent<br />
annually, cruises are the fastest-growing<br />
market in the tourism industry. The TUI<br />
Cruises concept uses its own ships, which<br />
offer a wide range of options, high<br />
standards and first-class service.<br />
The company hopes this approach will<br />
finally bridge the gap between traditional<br />
cruise ships and club ships. In planning its<br />
routes, TUI Cruises prioritises diversity and<br />
individuality - in addition to trips to the<br />
western and eastern Mediterranean and<br />
various routes along the Canary Islands, the<br />
Caribbean and Central America, these<br />
comfortable ships also explore the Baltic<br />
Sea, the Nordic region, Great Britain and<br />
Iceland. Other travel areas include the<br />
Arabian Gulf, Asia, and beginning in the fall<br />
of 2017 also North America, departing from<br />
New York.<br />
ALL AT SEA<br />
"Everything works differently when you're on<br />
the ship," reports Niels Heider, the<br />
responsible Project Manager at BSH IT<br />
Solutions. A high level of availability and<br />
security are essential for IT systems at sea,<br />
and also pose a special challenge. Very fast<br />
and expensive shipyard time slots are<br />
needed for installation and maintenance. A<br />
consistent internet connection cannot<br />
always be guaranteed during remote<br />
maintenance at sea. Because of the<br />
monthly costs of about $50,000 for a 4-<br />
Mbit line, larger data transactions are not<br />
possible in any case.<br />
"Once you're at sea, the IT systems need to<br />
be absolutely reliable. That's why we only<br />
work with providers and products that we<br />
trust 100%. That includes DataCore and<br />
SANsymphony," explains Niels Heider. BSH<br />
IT Solutions has adapted especially well to<br />
these circumstances as a provider of IT<br />
infrastructure solutions. Seven certified<br />
DCIEs (DataCore Certified Implementation<br />
Engineers) demonstrate the company's<br />
correspondingly high DataCore expertise. As<br />
a result, the cruise company hired BSH IT<br />
Solutions to implement the server and<br />
storage infrastructure on the newly built<br />
Mein Schiff 3, Mein Schiff 4, Mein Schiff 5<br />
and Mein Schiff 6 as well as replacing the IT<br />
systems on the two earlier ships.<br />
PRECISION PLANNING<br />
Planning, preparation and implementation<br />
took about a year for each new construction<br />
project. Each process involved the following<br />
^<br />
06 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
CASE STUDY: TUI CASE STUDY: TUI CRUISES<br />
"A high level of availability and security are essential for IT systems at sea, and<br />
also pose a special challenge. Very fast and expensive shipyard time slots are<br />
needed for installation and maintenance. A consistent internet connection cannot<br />
always be guaranteed during remote maintenance at sea."<br />
phases, in coordination with the complex<br />
overall organisation at TUI Cruises:<br />
1. First "staging" in Hamburg: about nine<br />
months before the launch, suppliers and<br />
service providers gathered to assemble the<br />
IT infrastructure components, install the<br />
systems and perform acceptance tests.<br />
2. Second "staging" in Turku: during this<br />
three-to-four-month phase, followed by a<br />
"sea trial" wherein large parts of the IT<br />
infrastructure were once again assembled<br />
and underwent as many practical tests as<br />
possible on the premises of the Finnish<br />
shipyard Meyer Turku Oy.<br />
3. Because of the tight timeline, the<br />
engineers only have a few days for final<br />
implementation on board. On the ship,<br />
systems are installed in separate fire and<br />
water zones, on different decks, and in the<br />
data centres located at the bow and stern.<br />
The entire IT infrastructure is designed<br />
redundantly, and is synchronously mirrored<br />
using the DataCore software. Mein Schiff 3<br />
is equipped with a 10-Gbit fiber channel<br />
infrastructure, which is redundantly<br />
connected to a DataCore node for each<br />
side with the latest version of SANsymphony,<br />
V10, on HP Proliant DL380 as well as an HP<br />
D2700 disk shelf with SAS disk capacity of<br />
20 TB for each side. For the more recent<br />
Mein Schiff 4, a Dell PowerEdge R720XD<br />
with a PowerVault MD1200 extension was<br />
chosen as a hardware platform for the<br />
DataCore nodes, using a similar structure.<br />
The storage environment is connected to<br />
four VMware ESXi hosts on HP or Dell<br />
hardware as well as two Veeam backup<br />
servers to back up the 50 virtual machines.<br />
Separately from the navigation<br />
infrastructure, these run all of the systems<br />
needed for the cruise, tourism and<br />
administrative operations. In particular,<br />
Exchange, SQL, file services and Active<br />
Directory play an important role here.<br />
Completely redundant virtual structures<br />
using VMware and DataCore were also<br />
implemented in the existing infrastructures of<br />
the first two cruise ships.<br />
For Mein Schiff 2, the solution was<br />
installed on an existing HP C3000<br />
Bladecenter with P2000 storage expansion.<br />
Mein Schiff 1, by contrast, is constructed<br />
analogously to Mein Schiff 3. This<br />
demanded a logistical tour de force from<br />
the specialists at BSH IT Solutions, since<br />
there was only a ten-day window available<br />
at the shipyard to replace all of the<br />
hardware, implement the software<br />
components and migrate the data.<br />
CAPACITY, PERFORMANCE &<br />
FUNCTIONALITY<br />
DataCore SANsymphony synchronously<br />
mirrors data, regardless of the<br />
manufacturer, model or technology of the<br />
connected storage hardware (disk, SSD), in<br />
order to ensure a high level of availability<br />
for systems on the ships. New and existing<br />
storage hardware can be easily integrated,<br />
and its lifespan is extended. If a section of a<br />
data centre fails, the other side<br />
automatically takes over (transparent auto<br />
failover) and resyncs the system when it is<br />
restarted (auto failback).<br />
In fact, one of the ships did experience a<br />
hardware-related failure in a section of the<br />
data centre, but thanks to the DataCore<br />
technology, there were no consequences. The<br />
DataCore nodes resynced afterward. "We<br />
didn't notice the DataCore failover and<br />
failback until that point, but the safety<br />
mechanisms had already kicked in early on<br />
and protected the customer from any<br />
downtime, data loss or noticeable<br />
performance slowdowns. The DataCore<br />
software proved that it is 100% worthy of our<br />
trust and that of the customer," comments<br />
Project Manager Niels Heider.<br />
SANsymphony also offers additional fully<br />
developed storage services that can be used<br />
for data management and backup. Wellengineered<br />
caching technology optimises<br />
the performance of the underlying<br />
hardware, which means no SSDs are<br />
needed at this point. Together with the<br />
integrated auto tiering, however, even better<br />
performance can be achieved in the future if<br />
needed. The experts from BSH IT Solutions<br />
believe it is too risky to use thin provisioning<br />
on a ship. Like auto tiering, snapshots and<br />
continuous data protection (CDP) are<br />
already in place to back up important<br />
systems if necessary.<br />
"DataCore's scalability in terms of capacity,<br />
performance and functionality gives us the<br />
flexibility we need to respond to further<br />
challenges, whether it is on the ships or for<br />
the entire fleet", concluded Matthias<br />
Fahrnar, TUI Cruises' Director, IT<br />
Competence Center & Strategy. "In addition,<br />
SANsymphony has demonstrated its<br />
absolute reliability. We plan to keep<br />
expanding our "Mein Schiff" fleet, and we<br />
will continue to rely on BSH IT Solutions and<br />
SANsymphony."<br />
More info: www.datacore.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards<br />
July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
07
ANALYSIS:<br />
ANALYSIS: STORAGE TRENDS<br />
THE MEDIUM IS THE MESSAGE<br />
SPECTRA LOGIC'S RECENTLY PUBLISHED "DIGITAL DATA STORAGE OUTLOOK 2017" REPORT PROVIDES<br />
INSIGHT FOR STORAGE AND MEDIA MANUFACTURERS, APPLICATION DEVELOPERS AND ENTERPRISE<br />
STORAGE CUSTOMERS INTO THE TRENDS, PRICING AND TECHNOLOGY SHAPING THE DATA STORAGE<br />
INDUSTRY; STORAGE MAGAZINE TAKES A CLOSER LOOK<br />
of large IT shops and cloud providers.<br />
Storage industry experts have<br />
predicted that the digital universe<br />
could grow to more than 40<br />
zettabytes of data in 2020. Spectra's<br />
"Digital Data Storage Outlook 2017"<br />
projects that much of this data will never<br />
be stored or will be retained for only a<br />
brief time, bringing the total amount of<br />
data stored closer to 20ZB in 2026.<br />
Backed by Spectra's nearly 40 years in<br />
data storage, the report explores how<br />
enterprise flash will displace two-and-halfinch<br />
15,000 RPM magnetic disk, and why<br />
existing technologies like tape will have<br />
the most significant impact on the storage<br />
digital universe through 2026, among<br />
other conclusions.<br />
"The world's repository of data is<br />
growing more rapidly than we could have<br />
imagined. At the same time,<br />
organisations are more reliant than ever<br />
on digital assets, and must protect and<br />
preserve access to this data forever," said<br />
Spectra Logic CEO Nathan Thompson.<br />
"This is a unique time for the data storage<br />
industry, and we are proud to take a<br />
leadership role in helping the industry<br />
anticipate the trends, tiers and<br />
technologies of the future."<br />
The report looks at the ever-changing<br />
landscape of data storage, covering all<br />
aspects of the industry including:<br />
Solid State Flash Storage - NAND flash<br />
is the fasting growing technology in the<br />
storage market. The demand for this<br />
technology will increase year over year<br />
through 2020, due to increased<br />
investment by all major flash vendors, and<br />
technical advancements allowing for more<br />
capacity and less cost per piece.<br />
Disk Storage - The flash storage medium<br />
poses numerous threats to the magnetic<br />
disk drive industry that will affect disk's<br />
market share. This threat includes the<br />
displacement of disk drives by flash drives<br />
in laptops and desktops, and the removal<br />
of disk drives in home gaming devices<br />
and digital video recorders. Spectra Logic<br />
estimates that by 2020, the disk industry<br />
will service a focused market, comprised<br />
Tape Storage - The backbone of the<br />
industry for more than 40 years, tape<br />
drive technology continues to consolidate.<br />
Having the greatest potential for capacity<br />
improvements, tape technology fills a<br />
market need as an inexpensive storage<br />
medium, at $.01 per gigabyte, the<br />
Spectra Logic report points out that a<br />
long-term scenario for tape is to coexist<br />
with flash technology. The report also<br />
details tape's connection to the cloud,<br />
projecting that cloud providers will mostly<br />
adopt LTO (Linear Tape-Open), the most<br />
common tape technology. A new tape<br />
head technology, called TMR (tunneling<br />
magnetoresistance) will significantly boost<br />
tape capacities and speeds for years to<br />
come. Moreover, these tape technologies<br />
will integrate well with cloud strategies in<br />
disaster recovery plans.<br />
Optical Disc Storage - The optical disc<br />
storage market will see a downward spike<br />
in 2017, yet may be an option for<br />
customers that have definitive long-term<br />
archival requirements. The report<br />
attributed the downward trend to its high<br />
cost, with this option being about 10<br />
times more expensive than tape. The<br />
whitepaper reviews ways to archive at a<br />
more competitive price, but all the factors<br />
make optical an uphill battle.<br />
To download the complete "Digital Data<br />
Storage Outlook 2017" report and view<br />
the accompanying infographic and<br />
podcast, visit<br />
https://www.spectralogic.com/digitaldata-storage-outlook-2017/<br />
More info: www.spectralogic.com<br />
^<br />
08 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
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STRATEGY:<br />
STRATEGY: THIRD PARTY MAINTENANCE<br />
AT YOUR SERVICE?<br />
SIMON DEARLOVE, MAJOR ACCOUNT DIRECTOR AT NCE COMPUTER GROUP, SUGGESTS SOME<br />
KEY POINTS FOR ANY ORGANISATION CONSIDERING USING A THIRD PARTY MAINTENANCE<br />
(TPM) PROVIDER<br />
With the ever-increasing demand to<br />
make constrained IT budgets stretch<br />
further and still maintain<br />
comprehensive and robust services, reducing<br />
expenditure has become a vital strategy. That<br />
said, ensuring interruptions to service are kept<br />
to a minimum is essential and that presents a<br />
challenge for most IT managers and IT<br />
directors.<br />
The lifecycle option to refresh hardware every<br />
three to five years is no longer the simple<br />
choice it used to be, and with most vendors<br />
support pricing escalating dramatically for<br />
continuing hardware support past its End of Life<br />
(EOL), this raises the question of what<br />
alternative options are available.<br />
The current economic climate has seen a<br />
significant increase in the use of Third Party<br />
Maintenance (TPM) providers who offer<br />
extended support solutions at a greatly reduced<br />
rate compared with the vendor. But how do<br />
you decide which TPM to depend upon to<br />
deliver the level of service you require? What<br />
assurances can you obtain until the moment<br />
you need to put their services to the test? The<br />
following are a few key points to consider when<br />
selecting a reputable and reliable TPM.<br />
Contract Flexibility - Most TPMs will offer<br />
support services on short, medium or<br />
long-term contracts with simplified and<br />
flexible billing options across a range of<br />
service level agreements (SLAs). Having<br />
flexibility in your contract will ensure that<br />
you can select the best option for your<br />
business, dependent on your economic<br />
constraints. Other benefits could include<br />
the ability to pro-rata and co-terminate<br />
multiple support contracts into a master<br />
contract for a simplified contract<br />
management process. This process<br />
prevents accidental lapses in service when<br />
renewing support contracts with varying<br />
end dates.<br />
No Time Limit - A TPM has no predefined<br />
rules as to when support for a system will<br />
cease to be available. The likely<br />
determining factor will be the availability<br />
and expense of replacement parts, which<br />
will still be available for many years after<br />
the vendor has stopped support. Having<br />
the option and ability to maximise the<br />
potential life from your hardware, brings<br />
additional benefits including lowering the<br />
Total Cost of Ownership (TCO) and<br />
providing the option to redirect allocated<br />
capital expenditure elsewhere.<br />
Multi-Vendor Support - Having a single<br />
point of contact when you have a service<br />
issue can greatly simplify the process of<br />
receiving quick and efficient support<br />
when required. This is especially true if<br />
you have a multi-vendor IT environment<br />
with interconnected systems from various<br />
vendors running critical applications.<br />
Having a master contract in place<br />
^<br />
10 STORAGE July/August 2017<br />
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www.storagemagazine.co.uk<br />
MAGAZINE
STRATEGY:<br />
STRATEGY: THIRD PARTY MAINTENANCE<br />
"The lifecycle option to refresh hardware every three to five years is no longer<br />
the simple choice it used to be, and with most vendors support pricing<br />
escalating dramatically for continuing hardware support past its End of Life<br />
(EOL), this raises the question of what alternative options are available."<br />
provides an easy and manageable<br />
process and ensures the smooth running<br />
of your business.<br />
Dedicated Engineers - The ability to<br />
provide engineering capability without<br />
outsourcing, while delivering<br />
engineering continuity and control<br />
quality of service (QoS) is an area that<br />
most vendors find difficult to match. TPM<br />
engineers who are familiar with their<br />
customers' IT environments and systems<br />
may be able to determine where an<br />
actual fault lies and resolve the fault<br />
significantly faster. Even the simplest of<br />
things - for instance, knowing where a<br />
system is located within a data centre, or<br />
that a TPM engineer is already<br />
registered with site security - can save<br />
you significant time and expedite the<br />
fault resolution process.<br />
Billing Options - Probably one of the<br />
most contentious areas for the customer<br />
and the supplier is billing. Many<br />
customers will have value for money high<br />
on their agenda followed by accessing<br />
ongoing operational risk and service<br />
delivery. The supplier, however, wants to<br />
deliver a service that is financially viable<br />
to them and one of the easiest ways to<br />
do this is with a flexible billing program.<br />
A TPM provider should work with the<br />
customer to provide numerous options<br />
that allows for operational expenditure to<br />
remain in the business for the longest<br />
period possible.<br />
With many IT departments having to<br />
provide a greater range of services while<br />
dealing with reduced resources and smaller<br />
budgets, securing the maximum value from<br />
any third-party solutions provider is essential.<br />
The priority for many IT managers today<br />
is to obtain the correct level of service at<br />
the most competitive price. That said, it is<br />
just as important to have these services in<br />
place as quickly as possible, as the most<br />
expensive and valuable resource today<br />
is time.<br />
NCE Computer Group is an award-winning<br />
Tier-1 ISO 9001:2008/ISO<br />
14001:2004/ISO 27001:2013 certified<br />
Independent Service Organisation. Since<br />
1981 NCE has been providing quality thirdparty<br />
data centre maintenance and repair<br />
of storage, servers and networking<br />
equipment. NCE's portfolio of services<br />
includes: supply chain (screen/test/repair),<br />
multi-vendor service (MVS), IT Asset<br />
Disposition (ITAD), parts sales, and<br />
engineering and project services.<br />
More info: www.nceeurope.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards<br />
July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
11
INDUSTRY FOCUS: DISTRIBUTION FOCUS:<br />
BIGGER ISN'T ALWAYS<br />
BETTER<br />
TONY HOWARD, ENTERPRISE STRATEGY AND OPERATIONS<br />
MANAGER AT BETA DISTRIBUTION, ARGUES THAT SOMETIMES IT'S<br />
BETTER IF THE CHANNEL COMMUNITY LOOKS OUTSIDE OF THE<br />
USUAL BIG NAMES WHEN MAKING BUYING DECISIONS<br />
Everyone is familiar with tier one<br />
brands: household names, worldwide<br />
organisations, thousands of<br />
employees and constantly in the news. They<br />
are the only credible server manufacturers,<br />
or so they would have you believe. As the<br />
old saying goes, 'Nobody was ever sacked<br />
for buying IBM'.<br />
But for those companies trying to earn a<br />
living in the server market, the big brand<br />
badge does have some significant<br />
drawbacks, namely over-distribution and no<br />
margin in the channel.<br />
Any distribution business trying to become<br />
a credible supplier to the resellers, VARs and<br />
MSPs has a real challenge. Firstly, the tier<br />
ones probably aren't going to be interested<br />
in any more distribution outlets for their<br />
products and secondly, convincing the<br />
channel to take a perceived risk on a non<br />
first tier brand, is a challenging prospect - as<br />
per the IBM quote.<br />
However, it's worth the channel looking a<br />
little deeper, and if they do they could<br />
discover that the adage 'It can be any<br />
brand, as long as it's HP', doesn't have to<br />
apply. Let me describe one company to you;<br />
far from a household brand, but<br />
outperforming many of its more famous<br />
rivals, and by some distance: Inspur<br />
Systems, located in Fremont, CA, is part of<br />
Inspur Group, a leading Cloud Computing<br />
and global IT Solutions Provider.<br />
'Well I've not heard of them', I hear you say.<br />
Read on. Founded in 1945, Inspur's four<br />
business groups - Cloud Data Centre, Cloud<br />
Service and Big Data, Software and<br />
Integration, Enterprise Software - provide IT<br />
products and services for over 108 countries<br />
in the world. Inspur is ranked by Gartner as<br />
the Top 5 largest server manufacturer in the<br />
world and No.1 in China.<br />
Still not impressed? Inspur provides data<br />
centre servers and storage solutions which<br />
are tier one quality and performance, energy<br />
efficient, cost effective and built specific to<br />
actual workloads and data centre<br />
environments. Inspur is the majority server<br />
vendor for Alibaba and Baidu worldwide<br />
data centres. The Rack Scale server platform,<br />
the Inspur Rack Scale Server SR 4.5, is the<br />
best choice for hyperscale data centre and<br />
cloud deployments. As a leading solutions<br />
and services provider, Inspur is capable of<br />
providing total solutions at IaaS, PaaS and<br />
SaaS level with high-end servers, mass<br />
storage systems, cloud operating system and<br />
information security technology.<br />
Oh, and they're quite big too: 26,000<br />
employees worldwide, over US$10 Billion<br />
revenue in fiscal 2016, as well as being the<br />
number one brand in China for software,<br />
server and cloud solutions.<br />
The badge may not have the shine of some<br />
of the leading brand names, but that's the<br />
only potential negative. They use the same<br />
high quality components as the tier one<br />
brands; their products and solutions are<br />
proven worldwide, and from a channel<br />
perspective they're certainly not overdistributed,<br />
so there's a chance for the<br />
channel to make some margin.<br />
In any 'lights out' environment the user is<br />
looking for a best fit product, with the best<br />
price/performance, and Inspur fits that<br />
bill. It's perhaps not surprising then that<br />
this is the only server vendor in the world<br />
who is growing.<br />
Inspur had no presence in the channel -<br />
until now. They have appointed Beta<br />
Distribution their first channel distribution<br />
partner, exclusive in the UK. With offices<br />
across the UK, Beta provides a<br />
comprehensive range of services to support<br />
the MSP and VAR. Focused entirely around<br />
'disruptive technologies', Inspur is a prime<br />
example of how Beta have approached<br />
building their portfolio: identify the need<br />
and then go and find an alternative<br />
solution, one that is best in class but<br />
without the drawbacks associated with<br />
many of the tier ones.<br />
Nobody probably ever did get sacked for<br />
buying IBM, but neither did they for<br />
providing their company a tier one quality<br />
and performance, energy efficient solution,<br />
built specific to actual workloads and data<br />
centre environments, and all at a lower cost.<br />
More info: www.betadistribution.com<br />
^<br />
12 STORAGE July/August 2017<br />
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www.storagemagazine.co.uk<br />
MAGAZINE
RESEARCH:<br />
RESEARCH: USB DRIVE ENCRYPTION<br />
HOW TO PROTECT 'DATA<br />
ON THE GO'<br />
USB DRIVES ARE A 'FAITHFUL COMPANION' IN OUR PROFESSIONAL<br />
LIVES, SUGGESTS NEW RESEARCH - BUT THEIR SECURITY IS AN<br />
INCREASINGLY IMPORTANT CONSIDERATION, ESPECIALLY IN THE<br />
RUN-UP TO THE NEW EU GDPR, ARGUES CHRISTOPH BADER,<br />
STRATEGIC MARKETING MANAGER B2B EMEA FOR KINGSTON<br />
TECHNOLOGY<br />
It is an everyday scenario: an employee<br />
downloads data from a work PC onto a<br />
USB-drive, perhaps for a back-up, to work<br />
from home, or to give a presentation. The<br />
employee leaves the office and on the way<br />
home the USB slips out of their pocket. The<br />
data on the drive is not encrypted and is<br />
accessible to anyone who plugs the drive into<br />
a computer - which a recent survey found that<br />
almost half of us do upon stumbling across a<br />
USB. In a best-case scenario losing a USB<br />
drive is just an annoyance. Lose a USB with<br />
confidential or personal data however and it's<br />
a different story.<br />
On 24th May 2018 the current data<br />
protection legislation from 1995 will be fully<br />
replaced by the EU General Data Protection<br />
Regulation (EU GDPR). The EU GDPR aims to<br />
strengthen the protection of personal data for<br />
EU citizens, e.g. through the 'right to be<br />
forgotten', and future-proofing data protection<br />
legislation in the EU. It is also an attempt to<br />
unify the different national legislations which<br />
can be confusing in their overlaps and<br />
differences. This means that organisations will<br />
have to take extra steps to avoid any kind of<br />
data leaks, loss and theft. The fines for<br />
personal data such as names, date of birth,<br />
bank details or medical records being leaked<br />
can add up to 4% of the global revenue of<br />
an organisation, or 20 million euros<br />
(whichever is higher).<br />
Additionally, the individuals concerned as well<br />
as a supervisory authority will have to be<br />
notified if personal data has been<br />
compromised. This means that a data breach -<br />
on top of the direct costs like fines, legal fees,<br />
etc. - will also automatically generate indirect<br />
costs such as negative publicity, loss of<br />
customer trust and ultimately business. Hence<br />
organisations should start reviewing and<br />
checking their internal IT processes and<br />
policies now and modify them accordingly.<br />
POCKET FULL OF TROUBLE<br />
One of the most neglected risks is often simply<br />
not encrypting company USB drives. You may<br />
think that the use of USB drives is on the<br />
decline. However, a recent survey<br />
commissioned by Kingston Technology on the<br />
use of USB drives has shown that about 66%<br />
of participants use more than one USB drive<br />
for job purposes. Of these users, alarmingly<br />
38% reported that one or more drives had<br />
disappeared while in company use (24% out<br />
of these were reported lost, 4% reported stolen<br />
and in 72% it was unclear what happened to<br />
the drive). Another worrying result is that<br />
almost half of the surveyed employees said<br />
that they mix personal and job data on their<br />
USB drives.<br />
Other questions showed that in about a fifth<br />
of the company's surveyed, employees save<br />
sensitive data on USB drives. Yet, 86%<br />
reported that they do not use hardware-based<br />
encrypted USBs for these. The conclusion can<br />
be drawn that carelessness of organisations<br />
and employees when dealing with USB drives<br />
is a substantial risk for companies. Obviously,<br />
improving network or cyber security is an<br />
ongoing major task for IT departments, as<br />
hacking or ransomware attacks are an<br />
increasingly prevalent issue. But in a more and<br />
more mobile world where employees<br />
frequently work from home or in a BYOD<br />
environment, companies will need to better<br />
address security concerns that come along with<br />
'data on the go'.<br />
FIVE STEP PLAN<br />
In order to become compliant with the EU<br />
GDPR in regard to mobile data, we<br />
recommend that organisations consider the<br />
following five steps.<br />
^<br />
14 STORAGE July/August 2017<br />
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MAGAZINE
RESEARCH:<br />
RESEARCH: USB DRIVE ENCRYPTION<br />
First and foremost, it is crucial that<br />
organisations understand the new regulation<br />
and its implications. Secondly, they need to<br />
assess which personal and sensitive data the<br />
organisation processes, who has access to<br />
them and which data leaves the organisation.<br />
Once there is an understanding of this, the<br />
third step should be to define a strategy for the<br />
data as well as policies on who gets access to<br />
which data and on which medium.<br />
The next step refers to the technology being<br />
used. And this is where encrypted USB drives<br />
come in. EU GDPR does not dictate which<br />
technology to use in order to protect personal<br />
data, but it does mention encryption as an<br />
option to be considered. Encrypted USBs are<br />
often the most sensible, cost-effective option<br />
for protecting 'data on the go'.<br />
Lastly, organisations need to ensure that users<br />
are aware of the new legislation and that best<br />
practice data protection policies are followed<br />
and the appropriate technology is used. At this<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards<br />
July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
15
RESEARCH:<br />
RESEARCH: USB DRIVE ENCRYPTION<br />
"The encryption of personal data does not have to be complicated, as an<br />
encrypted USB drive automatically carries it out in the background. Users are<br />
only confronted with the encryption when they insert a drive into a computer<br />
and have to enter a password. There's no technical knowledge required which<br />
makes such this solution very easy to implement and use. This is crucial, as<br />
needlessly complex solutions increase the risk of employees not using them."<br />
complicated, as an encrypted USB drive<br />
automatically carries it out in the background.<br />
Users are only confronted with the encryption<br />
when they insert a drive into a computer and<br />
have to enter a password. There's no technical<br />
knowledge required which makes such this<br />
solution very easy to implement and use. This<br />
is crucial, as needlessly complex solutions<br />
increase the risk of employees not using them.<br />
stage it is also important to remember that<br />
this not only applies to data that you need<br />
to protect from a legal point of view, but<br />
also to sensitive data that you want to<br />
protect from a business point of view.<br />
BUILDING BETTER USB DRIVES<br />
To help make sure that organisations<br />
comply with the EU GDPR, Kingston<br />
Technology offers affordable businessgrade<br />
encrypted (DTVP 3.0), high-security<br />
(DT4000 G2) as well as keypad USBdrives<br />
(DT2000). Additionally, Kingston<br />
uses the recently acquired IronKey product<br />
line to deliver FIPS 140-2 Level 3<br />
certification solutions for organisations<br />
which need the highest level of encryption<br />
and security.<br />
Furthermore, Kingston's software partner<br />
DataLocker Inc. offers the SafeConsole and<br />
Enterprise Management Services (EMS)<br />
platforms that both Kingston and IronKey<br />
managed encrypted drives utilise. Both enable<br />
IT administrators to centrally manage<br />
encrypted USB drives to meet compliance<br />
requirements and provide a higher level of<br />
support. Features include setting passwords<br />
remotely, configuring password and device<br />
policies, activating audit for compliance,<br />
remote killing a drive and more.<br />
STATE OF THE ART<br />
As already mentioned, the encryption of<br />
personal data is currently one of the state-ofthe-art<br />
ways to be safe. The encryption of<br />
personal data does not have to be<br />
Organisations invest heavily in protecting<br />
data inside their network, but data beyond a<br />
company's firewall is equally important. Due to<br />
the new regulation and its impact on<br />
organisations' finances, security and data<br />
protection are expected to become more of a<br />
topic for senior management and<br />
boardrooms. Currently, the encryption of<br />
personal and other sensitive data is more a<br />
topic for IT departments and IT security<br />
managers. The potential fines and impact on<br />
the reputation of a company will ensure an<br />
increase in the overall awareness for the topic<br />
within organisations.<br />
By investing in 256-bit AES hardware-based<br />
encrypted USB drives organisations can get a<br />
small but important item ticked off their GDPR<br />
to-do list. This may be unfamiliar territory for<br />
some organisations but at Kingston<br />
Technology we are confident that they can<br />
support organisations in meeting their GDPR<br />
requirements and ensuring a smooth<br />
transition from one data protection legislation<br />
to another.<br />
More info: www.kingston.com<br />
^<br />
16 STORAGE July/August 2017<br />
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MAGAZINE
Simple, Powerful, Affordable<br />
Scale-Out NAS<br />
The Exablox product is an innovative pay-as-you-grow object-based scale-out NAS storage solution.<br />
Manage and protect data with enterprise features such as inline deduplication, compression,<br />
continuous snapshots, encryption and off-site replication.<br />
See a demo<br />
http://bit.ly/2srnXmf<br />
StorageCraft is a registered trademark of StorageCraft Technology Corporation.<br />
All other brands and product names are trademarks or registered trademarks of their respective owners.
STORAGE AWARDS AWARDS<br />
WINNING BIG<br />
EVERYONE'S A WINNER - WELL, ALMOST! - AT THE 14TH ANNUAL STORAGE AWARDS WHICH TOOK<br />
PLACE LAST MONTH IN LONDON'S COVENT GARDEN<br />
The fourteenth annual Storage Awards took<br />
place in London's glitzy Grand Connaught<br />
Rooms in June and as ever it was the<br />
industry's big night out, with companies old<br />
and new, large and small mixing in an<br />
atmosphere of unrivalled conviviality to<br />
One to Watch - Product<br />
celebrate winning their coveted trophies. Big<br />
winners this year included Company of the<br />
Year Oracle and Hall of Fame inductee<br />
(only the second firm to win this honour)<br />
Seagate. The full list of winners and runnersup<br />
is below.<br />
WINNER: StorPool - StorPool<br />
Congratulations once again to all of this<br />
year's winners and runners-up, and a big<br />
'thank you' to everyone involved - from our<br />
sponsors to all those who took the time to vote<br />
online - for making it such a great night!<br />
www.storage-awards.com<br />
Winning the 'One to Watch' Award is yet another proof of how disruptive StorPool's softwaredefined<br />
storage solution is. We set out to transform the legacy storage industry and make storing<br />
data faster, better and much cheaper. Now we are successfully delivering on this mission for<br />
companies worldwide.<br />
We are recognised for helping companies build public and private clouds and achieve<br />
measurable business results. We change the economics of building a cloud by delivering all flash<br />
speeds, at a fraction of the cost of other alternatives.<br />
Thank you for the recognition and do contact us to explore how you can benefit.<br />
One to Watch - Vendor<br />
WINNER: Exablox<br />
Storage Marketing team of the Year<br />
WINNER: Tintri<br />
In January 2017, StorageCraft Technology Corp. acquired the mid-market scale-out storage<br />
solution Exablox. By adding Exablox's converged mid-market storage technology, StorageCraft<br />
goes from being a leader in business continuity to also being a leader in the data management<br />
market. The Exablox product is an innovative pay-as-you-grow, object-based scale-out NAS<br />
storage solution including enterprise features such as inline deduplication, compression,<br />
continuous snapshots, encryption and off-site replication. Exablox winning the "One to Watch -<br />
Vendor" award at the 2017 Storage Awards in London underscores the market's validation of the<br />
Exablox infinite scale-out storage solution.<br />
Tintri offers an enterprise cloud infrastructure built on a public-cloud like web services architecture<br />
and RESTful APIs. Organisations use Tintri all-flash storage with scale-out and automation as a<br />
foundation for their own clouds - to build agile development environments for cloud native<br />
applications and to run mission critical enterprise applications. Tintri enables users to guarantee<br />
the performance of their applications, automate common IT tasks to reduce operating expenses,<br />
troubleshoot across their infrastructure, and predict an organisation's needs to scale - the<br />
underpinnings of a modern data centre.<br />
Contribution to the Storage Industry<br />
WINNER: Beta Distribution - Steve Soper<br />
"It's very flattering to win, particularly as the result was decided by votes from people in<br />
the industry, plus the fact that the Storage Awards are recognised as one of the<br />
industry's leading competitions. Clearly winning this award is also recognition that we<br />
have made very significant progress in becoming a credible storage products and<br />
solutions provider.<br />
"As a business, we do have a very clear vision on how we want to develop our storage<br />
proposition. We know we still have many more things to do but winning this award is<br />
confirmation that we're on the right track."<br />
^<br />
18 STORAGE July/August 2017<br />
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MAGAZINE
STORAGE STORAGE AWARDS<br />
Channel Excellence Award<br />
WINNER: Hammer - Nick Powling<br />
Nick Powling, Hammer's General Manager for components, has won this year's Channel Excellence<br />
Award. A worthy winner! Nick has a proven track record in business development within diverse<br />
channel sales environments and markets. Having begun his channel career with Seagate, Nick<br />
joined Hammer in 2004 and held various business development roles before being appointed to<br />
his current post in 2014. "I'm delighted to have won," he said, "but this is really an award for my<br />
team and testament to all at Hammer because it shows the depth of our reach and the regard in<br />
which Hammer is held within the channel." Hammer celebrated its 25th anniversary last year and,<br />
following its recent acquisition by Exertis, continues to operate as an independent storage and server<br />
distributor. "Our business is growing and the value we add to our customers' offering is constantly improving, so awards such as this help underline<br />
that success. We are all thrilled to have won."<br />
GDPR Ready Company of the Year<br />
WINNER: Easy Software<br />
EASY came top in the 'GDPR Ready' category at the 2017 Storage Awards with its GDPR solution<br />
otris privacy from sister EASY company, otris software AG. Otris privacy is a support tool for helping<br />
organisations get ready for GDPR, offering proof of process and a way to show auditors what’s<br />
being achieved, says the company. The software helps properly document and project manage<br />
GDPR preparedness on many fronts, from collecting data from data stakeholders to producing a<br />
snapshot of results and helping data compliance officers build a traffic light system of green<br />
(compliant), amber (questions to settle) and red (at risk on GDPR).<br />
Ransomware Protection Company of the Year<br />
WINNER: Zerto<br />
With Zerto Virtual Replication systems are protected from ransomware with Continuous Data<br />
Protection in the form of incremental block-level replication, which gives the ability to:<br />
- Re-wind sites, applications, VM's and now with v4.5 individual files to any point-of-time within up<br />
to 14 days to within a matter of seconds.<br />
- Recover all critical systems and applications with consistency in the space of a few minutes with<br />
only a few clicks of the button – Click Failover -> Select Apps -> Verify -> Start Failover.<br />
- Test recovery data in an isolated bubble network to ensure that the recovery point selected is free<br />
from any form of infection before committing the failover.<br />
Storage Innovators of the Year<br />
WINNER: Kaminario<br />
Kaminario, a leading all-flash storage company, is redefining the future of modern data centres.<br />
Our unique solution enables organisations to succeed in today's on-demand world and prepares<br />
them to seamlessly handle tomorrow's innovations. Only the Kaminario K2 all-flash array delivers<br />
the agility, scalability, performance and economics a data centre requires to deal with today's cloudfirst,<br />
dynamic world and provide real-time data access — anywhere, anytime. Hundreds of<br />
customers rely on Kaminario K2 to power their mission critical applications and safeguard their<br />
digital ecosystem.<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
19
STORAGE AWARDS AWARDS<br />
Data Protection for the Virtual Environment Vendor of the Year<br />
WINNER: Unitrends<br />
Unitrends launches V10 Recovery Series Backup appliances and Backup virtual appliances<br />
NEW SLA Policy Automation<br />
Automate all protection in a single step based on your recovery objectives.<br />
Know the impact of an outage before it ever happens<br />
NEW Automated Provisioning<br />
Save money on production storage with instant access to dev and test environments directly<br />
from your backup.<br />
Unitrends has also added full support of Microsoft Hyper-V 2016, integrated recovery<br />
automation and analytics, and more.<br />
www.unitrends.com<br />
Data Protection for the Enterprise Environment Vendor of the Year<br />
WINNER: Arcserve<br />
Once synonymous with legendary tape backup software, we've since been hard at work, learned<br />
some new tricks, and reinvented the industry. Today, we’re a leading provider of next-generation<br />
data protection solutions.<br />
As the first all-in-one solution for cloud, virtual, and physical environments, we not only continue<br />
to expand our data protection technology solutions, we are building a name for ourselves as<br />
both a pioneer and leader in the data backup and recovery space. Our solutions are used by<br />
45,000 end users in more than 150 countries through 7,500 distributors, resellers, and service<br />
providers around the world.<br />
Virtualisation Vendor of the Year<br />
WINNER: DataCore<br />
We think differently. We innovate through software and challenge the IT status quo. We<br />
pioneered software-based storage virtualisation.<br />
DataCore parallel I/O and virtualisation technologies deliver the advantages of next generation<br />
enterprise data centers – today – by harnessing the untapped power of multicore servers.<br />
DataCore software solutions revolutionise performance, cost-savings, and productivity gains<br />
businesses can achieve from their servers and data storage.<br />
Storage Monitoring & Reporting Vendor of the Year<br />
WINNER: Virtual Instruments<br />
Virtual Instruments delivers the industry's only analytics platform for Infrastructure Performance<br />
Management. The VirtualWisdom and Load DynamiX Enterprise platforms provide<br />
unparalleled, real-time visibility into the performance, health, and utilisation of the IT<br />
infrastructure – empowering customers to guarantee the performance and availability of their<br />
mission critical applications across physical, virtual and cloud computing environments.<br />
Leading Global 2000 companies and government entities trust Virtual Instruments to<br />
dramatically increase performance and availability across their enterprise while simultaneously<br />
eliminating the risks of application downtime.<br />
^<br />
20 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
SPECIALIST STORAGE RESELLER<br />
OF THE YEAR 2017<br />
We have won this award for the second consecutive year, if that’s not<br />
a reason to talk to us, then we can tell you some more:<br />
Experts at Virtualisation<br />
and VDI<br />
4<br />
2<br />
Fastest growing<br />
Nutanix partner<br />
1<br />
Fastest growing Next-Gen<br />
Storage Reseller in the UK<br />
3<br />
Storage Reseller of<br />
the Year 2016<br />
5<br />
Fastest growing<br />
Arcserve partner<br />
SPEAK TO US TO DAY:<br />
Call 03333 111 001 or email<br />
sales@epaton.co.uk
STORAGE AWARDS AWARDS<br />
Emerging Market: Object Storage Vendor of the Year<br />
WINNER: Scality<br />
More users of digital business applications store data on Scality than any other storage vendor.<br />
Our customers are seizing the new opportunities of on-demand content, cloud applications, and<br />
other digital business services with the help of Scality.<br />
Today's digital economy demands a disruptive approach to infrastructure. Scality delivers webscale<br />
storage that has powered digital businesses since 2009. The Scality RING, our softwaredefined<br />
storage, turns commodity x86 servers into an unlimited storage pool for any type of data<br />
– file and object – at petabyte scale.<br />
Emerging Market: Hyper-convergence Vendor of the Year<br />
WINNER: DataCore<br />
We think differently. We innovate through software and challenge the IT status quo. We<br />
pioneered software-based storage virtualisation.<br />
DataCore parallel I/O and virtualisation technologies deliver the advantages of next generation<br />
enterprise data centers – today – by harnessing the untapped power of multicore servers.<br />
DataCore software solutions revolutionise performance, cost-savings, and productivity gains<br />
businesses can achieve from their servers and data storage.<br />
Entry Level Hybrid Storage Product of the Year<br />
WINNER: Boston - Igloo Plus Flash<br />
Our multi-award winning range of Igloo Storage servers offer fault-tolerant storage that ensure<br />
maximum uptime, industry leading performance and value for money with no expense spared in<br />
terms of integrity, availability and security of your data. They have been designed from the ground<br />
up to meet the ever increasing demands of today's data centre, while helping to eliminate the<br />
complexities traditionally associated with storage implementation.<br />
Featuring the latest storage technologies and offering both all flash and hybrid, tiered<br />
configurations, the Igloo range delivers both a performance and value proposition to the data<br />
centre and IT manager's ever changing challenges.<br />
Enterprise Hybrid Storage Product of the Year<br />
WINNER: Cloudian - HyperStore<br />
"We were already honoured that, after last year's Cloud Product of the Year Award recognition,<br />
the jury decided to nominate us again. Winning the Enterprise Hybrid Storage category by<br />
public votes really means a lot. Thank you!<br />
"This award is a great validation that the market for S3 object storage is booming, and that<br />
our strategy - to deliver a 100% S3 compatible cloud storage system with seamless connection<br />
to the main public cloud vendors - is paying off."<br />
- Jacco van Achterberg, Cloudian<br />
^<br />
22 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
You<br />
cannot<br />
keep up<br />
with data<br />
explosion.<br />
Manage data<br />
expansion with SUSE<br />
Enterprise Storage.<br />
SUSE Enterprise Storage, the<br />
leading open source storage<br />
solution, is highly scalable and<br />
resilient, enabling high-end<br />
functionality at a fraction of<br />
the cost.<br />
suse.com/storage<br />
Data
STORAGE AWARDS AWARDS<br />
Entry Level Flash/SSD Storage Product of the Year<br />
WINNER: Tintri - T5040<br />
The Tintri VMstore T5000 All-Flash series is the first all-flash VM-aware storage to offer up to<br />
308TB for 5,000 virtual machines (VM) in two rack units. High density 3D NAND drives and<br />
multiple capacities with expansion options gives you the ultimate flexibility in performance,<br />
capacity and price. Enabled by the Tintri scale-out platform, you can grow from a single two rack<br />
unit 17 TB all-flash system to 10 PB of all-flash. Tintri's VM-aware storage delivers performance<br />
isolation and per-VM quality of service while guaranteeing high performance and low latency<br />
across the entire flash capacity. The T5000 series enables all storage action at the VM-level —<br />
manage, replicate, automate and analyse any (or every) VM to keep storage simple.<br />
Enterprise Flash/SSD Storage Product of the Year<br />
WINNER: Kaminario - K2 Gen 6 AFA<br />
Kaminario's 6th generation all-flash platform delivers industry leading performance, scalability,<br />
innovation and cost efficiency backed by the most comprehensive business assurance program in<br />
the storage industry.<br />
Leveraging the latest innovation in hardware and building on the industry's only true flexible<br />
scale-up and scale-out shared architecture, the K2 Gen6 all-flash storage once again challenges<br />
the status quo for Enterprise Storage. Distinctive enhancements in K2 hardware and software<br />
compression technologies provide 25% more data reduction efficiencies. Making $0.50/GB at<br />
scale a reality.<br />
Cloud Enabler of the Year<br />
WINNER: Overland Tandberg<br />
We are delighted to have won the Storage Award for Cloud Enablement. At a time when we are<br />
constantly reminded about the challenges around security and data privacy it's very rewarding to<br />
see Overland Tandberg being recognised as a leader in Cloud storage solutions. We have<br />
focused very closely on ensuring that our partners understand the limitations and advantages of<br />
migrating storage to the Cloud and our aim is to ensure, that by using Overland Tandberg<br />
solutions, our channel partners and their customers succeed in their data protection and<br />
infrastructure goals.<br />
Emerging Market: Software Defined Storage (SDS) Vendor of the Year<br />
WINNER: Compuverde<br />
"We are very delighted and pleased to win, particularly as the result was decided by votes from<br />
people in the industry and that it was more votes than ever this year. Winning this award shows<br />
that the market and our partners and customers recognise the passion and work we put into the<br />
company and product. We are becoming a credible storage products and solutions provider in<br />
the SDS market."<br />
- Carl-Henric Möllerström, Compuverde<br />
^<br />
24 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
Dont be<br />
held to<br />
Ransom<br />
Are you fully protected<br />
against Ransomware?<br />
Is your business and personal data<br />
secure? Are you fully protected against<br />
ransomware and other forms of cyber<br />
attacks? If you haven’t suffered a cyber<br />
attack then you should consider<br />
yourself lucky. Investing in improved<br />
security systems will help to reduce the<br />
risk, but it will never elimitate the risk.<br />
Businesses need to ensure that all data<br />
is fully protected and backup processes<br />
are robust.<br />
Implement a simple but highly effective 3-2-1 backup<br />
policy to fully protect your business against<br />
ransomware and other forms of cyber attacks:<br />
• Retain a minimum of three backup copies<br />
• Stored on two different media cartridges<br />
• Store one backup copy off-site<br />
Overland Tandberg is a leading provider of data protection solutions<br />
to small, medium and large businesses. Organisations can eliminate<br />
the risk of data loss and reduce the risk of damage to the business<br />
by implementing a 3-2-1 backup policy when combined with a<br />
choice of backup technologies, RDX, LTO or NAS products<br />
@BetaDist<br />
Search<br />
Beta Distribution<br />
betadistribution<br />
020 7531 2812 | ITSTeam@betadistribution.com | www.betadistribution.com<br />
Beta Distribution PLC Unit 2, Quebec Wharf, 14 Thomas Road, London E14 7AF
STORAGE AWARDS AWARDS<br />
Storage Efficiency & Optimisation Product of the Year<br />
WINNER: Exagrid - EX Series<br />
The ExaGrid disk backup with deduplication system is the only solution purpose-built for backup<br />
that leverages a unique architecture optimised for scalability, performance and price.<br />
- The fastest and shortest backup windows with optimal recovery point at the disaster recovery site<br />
- Instant VM Recovery (with Veeam)<br />
- No obsolescence of previous model systems as data grows<br />
Any ExaGrid appliance can be mixed and matched in the same scale-out GRID with any other<br />
size or age appliance - buy what you need as you need it. Up to 25 appliances can be combined<br />
in a single GRID, and the largest GRID can take in up to a 1PB full backup.<br />
Channel Partner Program of the Year<br />
WINNER: Barracuda Networks<br />
Barracuda values our partnerships of all types. We have built programs to go to<br />
market with the best companies in the industry. As a global leader in security and storage IT<br />
solutions, Barracuda is committed to helping you meet customer needs by delivering a powerful,<br />
easy-to-use and affordable product portfolio designed to simplify the lives of IT professionals. The<br />
Barracuda Reseller Program encompasses a number of rich program offerings, benefits and<br />
services to help our partners enhance their businesses. We're always looking to grow with channel<br />
partners committed to providing customers with world-class products, service and support.<br />
Storage Solution of the Year<br />
WINNER: TalkSPORT - Arcserve, CMS & NCE<br />
NCE works closely with customers to bring together solutions that combine best of breed<br />
technology, and this Award results from a close collaboration between TalkSPORT, NCE, CMS<br />
Distribution and Arcserve with their industry leading Unified Data Protection (UDP) software at the<br />
heart of the solution. As a Premium Partner of Arcserve, NCE designed a solution that combined<br />
the technical strengths of UDP with the commercial requirements of the project; providing the<br />
scalability and flexibility required by talkSPORT, the world's largest sports radio station and Global<br />
Audio Partner of the Premier League.<br />
Editor's Choice - Product<br />
WINNER: SUSE - Enterprise 4.0<br />
SUSE Enterprise Storage solutions provide a single unified software-defined storage cluster that<br />
provides applications with unified object, block and file storage designed with unlimited<br />
scalability from terabytes to petabytes, no single points of failure to maximise system resiliency<br />
and to maximise application availability following hardware failures.<br />
This intelligent software-defined storage solution, powered by Ceph technology, enables<br />
you to transform your enterprise storage infrastructure to reduce costs while providing<br />
unlimited scalability.<br />
^<br />
26 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
CompuverdeWon<br />
SDSVendoroftheYear<br />
Thewinningproductsolves<br />
today’sstoragechalenges<br />
Asinglestorageplatform foreaseofuse,highperformanceandcostefectiveness.The<br />
combinationofal-in-onefilesystem,blockandobjectstoreofersavarietyofoptions<br />
basedonneed,aswelasflexibilityandagility.<br />
Ofthethreeflavorsofstorage— filesystem,<br />
blockandobjectstore— eachhasitspurpose:<br />
Filesystemsarethe<br />
breadandbuterofstorage.<br />
Itisn’tashypedasobject,<br />
butitisthebestathandling<br />
unstructureddata.<br />
Blockisthebasic<br />
foundationofstorage.Itis<br />
usedforstoringvirtual<br />
machinesordatabases,but<br />
youneedfilesaswelto<br />
dealwithalthe<br />
unstructureddata.<br />
Compuverdecomeswithital.Builtin.<br />
Objectstorageisthe<br />
excitingnewkidonthe<br />
block.Objectisusedfor<br />
machine-to-machine/IoT<br />
transactionsandother<br />
applicationsthatrequire<br />
extremescalability,butit<br />
isn’tthatmuchbeterthan<br />
blockwhenitcomesto<br />
managingdata.
STORAGE AWARDS AWARDS<br />
Editor's Choice - Vendor<br />
WINNER: Vendor - Barracuda Networks<br />
Barracuda Networks offers industry-leading solutions designed to solve mainstream IT problems –<br />
efficiently and cost effectively – while maintaining a level of customer support and satisfaction<br />
second to none. Our products span three distinct markets, including: 1) content security, 2)<br />
networking and application delivery and 3) data storage, protection and disaster recovery.<br />
While we maintain a strong heritage in email and web security appliances, our award-winning<br />
portfolio includes more than a dozen purpose-built solutions that support literally every aspect of<br />
the network – providing organisations of all sizes with true end-to-end protection that can be<br />
deployed in hardware, virtual, cloud and mixed form factors.<br />
Storage Maintenance & Service Provider of the Year<br />
WINNER: NCE<br />
For more than 35 years, NCE has been offering the widest ranges of IT services, with a focus on<br />
Data Centre and Enterprise IT environments. With a team of hugely experienced technical<br />
support and field engineers, NCE has earned a reputation for delivering a customer focused,<br />
channel friendly service delivery model, that is geared for total customer satisfaction.<br />
NCE is fully ISO 9001:2008, ISO 14001:2004 and ISO27001:2013 certified, and is a<br />
member of the Storage Networking Industry Association (SNIA). NCE provides independent,<br />
multi-vendor services and solutions to its global customer base 24x7x365.<br />
www.nceeurope.com<br />
Specialist Storage Reseller of the Year<br />
WINNER: Epaton<br />
Epaton are delighted to have won Specialist Storage Reseller of the Year for the second year in a<br />
row as we see this as the ultimate compliment that our customers can pay us.<br />
As one of the industry's few independent providers, Epaton is supported by an experienced,<br />
passionate & dedicated team who believe in delivering bespoke, robust solutions to fit the<br />
individual requirements unique to your business. Epaton focus on aligning solutions with the<br />
people and culture of your business as we believe this is critical to your and our success.<br />
We really appreciate your support and are always ready to help you - please do get in touch!<br />
Corporate Storage Reseller of the Year<br />
WINNER: Q Associates<br />
At Q Associates we live and breathe information technology and we're passionate about the<br />
difference it can make to an organisation when you get it right.<br />
As an award-winning IT infrastructure and data management specialist, we work closely with<br />
many of the world's most exciting and innovative technology companies.<br />
Whether it is the delivery of critical applications or harnessing relentless data growth, we can<br />
design, deploy and support powerful solutions that help our clients achieve and surpass their<br />
goals by applying the best that technology has to offer.<br />
^<br />
28 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
STORAGE STORAGE AWARDS<br />
Storage Distributor of the Year<br />
WINNER: CMS Distribution<br />
CMS Distribution is trade only, selling to over 3,000 business to business and business to<br />
consumer reseller partners. CMS employs 350 people across six locations in the UK and<br />
Ireland, plus locations in the Netherlands, Sweden, Spain, Australia and China.<br />
CMS Distribution helps IT vendors and channel partners grow their business, by taking<br />
emerging technologies to market whilst growing established brands using a range of value<br />
added services.<br />
Storage Product of the Year<br />
WINNER: Nexsan - Unity<br />
Nexsan Unity is the first and only Hyper-Unified Storage platform. Hyper-Unified Storage starts with<br />
support for advanced block and file workloads and then adds the rich capabilities modern IT teams<br />
demand and their users require. For Nexsan, this “Unified Plus” mindset means adding Dropbox-like<br />
sync and share, real-time file synchronization among distributed sites, and secure archive - all fully<br />
compliant with security protocols. The new Second Generation Unity systems offer up to 40%<br />
performance improvement over previous similar models, more flexible configurations, and cost<br />
reductions. New all-flash configurations are now available to meet the demands of customers' high<br />
performance applications, as well as hybrid configurations for the more cost conscious.<br />
Storage Company of the Year<br />
WINNER: Oracle<br />
With more than 420,000 customers and deployments in more than 145 countries, Oracle offers a<br />
comprehensive and fully integrated stack of cloud applications, platform services, and engineered<br />
systems.<br />
Oracle's application-engineered storage is designed to accelerate application performance,<br />
increase efficiency, and improve management. These advanced storage solutions let enterprises<br />
simplify IT environments so they can operate more cost-effectively and be more responsive<br />
to dynamic business needs.<br />
The Storage Hall of Fame<br />
WINNER: Seagate<br />
"Seagate is deeply rooted in the history and heritage of the storage industry. Over the past 35<br />
years, we have evolved the way storage technology works, progressing from the mass production<br />
of the 5.25" disk drive — which allowed the accessibility of the personal computer — to<br />
innovating cloud storage solutions.<br />
"Seagate recognises that data has evolved from static information stored and forgotten, to a<br />
living entity that drives every interaction of every day. We are creating solutions to fit the<br />
increasing needs and demands of our data-driven society, and we invite you to explore our<br />
solutions and share the journey."<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2017<br />
^<br />
STORAGE<br />
MAGAZINE<br />
29
INTERVIEW: ACCELSTOR ACCELSTOR<br />
REDEFINING FLASH<br />
PERFORMANCE<br />
STORAGE MAGAZINE EDITOR DAVID TYLER SPEAKS TO STEFAN<br />
FERRARI, TECHNICAL SALES DIRECTOR, EUROPE, AT ALL-FLASH<br />
SPECIALIST ACCELSTOR<br />
David Tyler: AccelStor is a relatively<br />
new name in the UK: what makes<br />
the company stand out in an<br />
increasingly crowded all-flash market?<br />
Stefan Ferrari: All-flash is undeniably the<br />
way forward, but the technologies that<br />
people have been using around flash have<br />
not - until now - been built specifically for<br />
how SSDs work. A lot of companies are<br />
offering all-flash arrays, but they are<br />
based on old spinning disk technologies<br />
like RAID.<br />
The problem with RAID is that if you use<br />
it with SSDs, you reduce the lifetime of the<br />
SSD dramatically. It is also not particularly<br />
efficient when it comes to performance.<br />
Our core product, FlexiRemap, has two<br />
parallel goals: to improve performance,<br />
and to extend the lifetime - and reliability -<br />
of your flash.<br />
DT: Can you explain the key features of<br />
FlexiRemap - what it does, and how it<br />
does it?<br />
SF: FlexiRemap is our own patented<br />
technology, built from the ground up - I'm<br />
not aware of anything similar to this. We<br />
have done testing to illustrate the potential<br />
difference between the RAID and<br />
FlexiRemap approaches. We installed<br />
normal Linux with standard RAID, and<br />
averaged between 75,000 and 100,000<br />
IOPS. We were also able to demonstrate<br />
the lifetime of the SSD drive itself to be<br />
around 1.7 years.<br />
We then ran exactly the same tests using<br />
FlexiRemap, and were able to deliver<br />
300,000 IOPS. At the same time the<br />
lifetime of the SSD is increased from 1.7<br />
years to around 4.5 years. This is down to<br />
our own algorithm that intelligently extends<br />
the lifetime of the SSDs. It's worth<br />
mentioning that the metric we use in that<br />
testing is a 4KB random write: a lot of<br />
companies will publish figures around a<br />
4KB sequential read or a mixed workload.<br />
Those are almost like a 'best case<br />
scenario' rather than illustrating real world<br />
use: our testing quotes the hardest metric<br />
there is. This new approach to all-flash<br />
technology was the reason we were<br />
awarded the "Best of Show" award at last<br />
year's Flash Memory summit.<br />
As I mentioned already, much of our<br />
competition is essentially spinning disk<br />
vendors who are just adding SSDs to their<br />
offerings. This makes for what might seem<br />
to be very affordable all-flash boxes, but<br />
they can't deliver the kind of performance<br />
that SSD promises. Our entry level<br />
offerings can out-perform their top-end<br />
devices by a factor of two or three. We<br />
may be slightly more expensive than some<br />
of those guys, but the performance<br />
difference is exponential - at the same<br />
time we are significantly cheaper than the<br />
Tier 1 vendors, who we are increasingly<br />
competing against on a daily basis.<br />
DT: The technology argument is<br />
impressive - what kind of interest are you<br />
seeing from the market?<br />
SF: We're still very new in the UK of<br />
course, but in Asia and the US, where the<br />
flash market is very mature, we had a lot<br />
of immediate interest. In the UK we're<br />
currently talking to the likes of major<br />
banks and other businesses who are<br />
investing in flash - TV & video, hosting and<br />
data centres and the like.<br />
Part of our marketing here is still around<br />
educating the market as to how SSDs can<br />
benefit a business: you can make power<br />
savings of up to 75%, for instance. There<br />
are physical space savings too in moving<br />
from HDD to SSD. Because we can install<br />
7.6TB of SSD, we can offer a lot of<br />
storage in a small space - reducing<br />
footprint by over 60% in some cases.<br />
And crucially, because we are extending<br />
the lifetime of the SSDs themselves,<br />
maintenance costs are lower - overall we<br />
estimate the ROI on our all-flash solutions<br />
to be less than 6 months. As we continue to<br />
educate the market as to all these<br />
advantages, it is helping to position<br />
AccelStor as a dominant name in the sector.<br />
More info: www.accelstor.com<br />
^<br />
30 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
TECHNOLOGY: OPINION: INFORMATION LIFECYCLE MANAGEMENT NVME<br />
ILM MAKES A COMEBACK<br />
EASY SOFTWARE'S HOWARD FREAR BELIEVES THAT DATA<br />
ARCHIVING DISCIPLINES WE SEEM TO HAVE FORGOTTEN ARE<br />
OF HUGE RELEVANCE TO OUR CLOUD WORLD<br />
The classical discipline of Information<br />
Lifecycle Management (ILM) is not<br />
something that gets much of an<br />
airing in these days of cloud-based<br />
business. That’s a problem, as its key<br />
principles of properly classifying,<br />
managing and storing information over<br />
time remain relevant in any environment,<br />
even one as seemingly rich in computing<br />
resources as ours; perhaps even more so.<br />
Gartner defines ILM as: "An approach to<br />
data and storage management that<br />
recognises that the value of information<br />
changes over time and that it must be<br />
managed accordingly… ILM seeks to<br />
classify data according to its business<br />
value and establish policies to migrate and<br />
store data on the appropriate storage tier<br />
and, ultimately, remove it altogether."<br />
That matters, as the more digitally<br />
connected we become, the more data we<br />
spawn. Indeed, we generate 2.5 quintillion<br />
bytes of new data every day, at a 50%<br />
compound annual rate. And where is all<br />
that data being stored? Largely in the<br />
cloud since cloud storage costs are<br />
decreasing by 20% annually.<br />
While on the face of it cloud appears an<br />
inexpensive and 'infinite' archiving solution,<br />
in reality, if we ignore our data obligations<br />
under law, we lose accountability, control -<br />
and face real risk. That's especially true<br />
when it comes to deletion policies. After<br />
all, ILM is all about making explicit the fact<br />
that not all data needs to be retained for<br />
all time - and, for good governance<br />
purposes, it needs to be deleted at<br />
scheduled and mandated times. Hence the<br />
term 'criticality': a measure of the value of<br />
your data to you and your business.<br />
Criticality should be high on the agenda<br />
for any responsible organisation which<br />
needs to know what data needs to be kept,<br />
what needs to be deleted, how can you<br />
prove that to the regulator, and so on. The<br />
problem is that if you don't know where<br />
your data is stored, how can you manage<br />
it and track what has been deleted?<br />
By its nature cloud data resides in<br />
different geographies on a host of<br />
different media, so the concern is how<br />
anyone can know what data has been<br />
deleted permanently.<br />
Any responsible company will need to<br />
have full visibility and security of the<br />
management of data residing in the cloud,<br />
especially around archiving and retention<br />
of information. This means ensuring that<br />
your cloud provider has the capabilities to<br />
offer this. Meanwhile - Brexit or not - the<br />
European General Data Protection<br />
Regulation (GDPR) is on the horizon and is<br />
something firms need to accommodate.<br />
GDPR has serious legal repercussions,<br />
and organisations that are not compliant<br />
face heavy fines; ILM could be a useful<br />
approach by which you can prepare for<br />
this deadline, especially if you are a major<br />
cloud user. That's why I think ILM deserves<br />
a major comeback, and why any<br />
organisation holding especially sensitive<br />
personal data would be advised to<br />
consider a private cloud or a hybrid<br />
solution - while for any and all general<br />
cloud users, smart Service Level<br />
Agreements (SLAs) to manage their<br />
relationship with business and service<br />
partners are a no-brainer.<br />
With cloud, ILM and compliance, the<br />
longevity of the supplier is an important<br />
consideration; what happens if they go<br />
out of business? If you are a financial<br />
institution with a big pensions database<br />
this could be especially problematic, but<br />
you need to plan for these outcomes,<br />
however unlikely, and mitigate your ILM<br />
and cloud risk. A clear statement in your<br />
supplier contract stating that your data<br />
remains your property and may be<br />
returned in a format of your choosing at<br />
any time is a good first step here, for<br />
example.<br />
The more digitally connected we get and<br />
the more demanding the regulatory<br />
environment becomes, the more complex<br />
this issue becomes too - so a refresher on<br />
the disciplines of ILM will help keep you on<br />
track when managing your data.<br />
More info: www.easysoftware.co.uk<br />
^<br />
32 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
STRATEGY: STRATEGY: GDPR<br />
BE PREPARED<br />
GDPR IS FAST APPROACHING, WARNS NIGEL TOZER, SOLUTIONS<br />
MARKETING DIRECTOR EMEA AT COMMVAULT<br />
The EU GDPR is considered the toughest<br />
piece of privacy regulation in the world.<br />
It will transform how personal data is<br />
collected and used, and is forcing<br />
organisations to perform root-and-branch<br />
reviews of how such information is managed.<br />
The old approach of 'it's cheaper to pay the<br />
fine than comply' will be trashed, as regulators<br />
will have the ability to apply hefty penalties for<br />
major violations, with organisations facing<br />
fines of up to 20 million euros or 4% of<br />
annual global revenue.<br />
Corporate complacency is one of the biggest<br />
barriers to compliance, with many<br />
organisations yet to implement suitable<br />
processes, training and technology. While it's<br />
not too late, the situation is exacerbated by the<br />
fact that CIOs are struggling to apply the<br />
sometimes ambiguous and technically<br />
demanding regulations by the 2018 deadline.<br />
Simultaneously, global organisations are<br />
grappling with how to square the circle when<br />
two of their biggest markets, the US and the<br />
EU, appear to be heading in diametrically<br />
opposite directions over data privacy. One of<br />
President Trump's executive orders seeks to<br />
scrap data privacy protections proposed by his<br />
predecessor that, while less stringent than<br />
GDPR, would have introduced a number of<br />
obligations on the use of personal data.<br />
Even more worrying is that the Privacy Shield,<br />
designed to assuage fears over the holding of<br />
personal data of EU citizens by US-based<br />
service and cloud companies, may also be cast<br />
into doubt. Without it, EU businesses might be<br />
unable to use US-based companies to store or<br />
process data and still remain compliant.<br />
Whatever happens in the US, when it comes<br />
to doing business in the EU, companies need<br />
to confront a number of the more challenging<br />
articles and principles of GDPR. These include<br />
the right to be forgotten, data protection<br />
(privacy) by design and by default, ensuring<br />
ongoing confidentiality, integrity, availability<br />
and resilience, 72-hour data breach<br />
notification, the data minimisation principle,<br />
data transfers and portability.<br />
An important first step is understanding how<br />
and where you are collecting, using and<br />
storing personal data - on-premises or in the<br />
cloud - which systems use the data, and who<br />
has access. Some feel that applications are<br />
easier to manage, and that unstructured<br />
data is the real challenge; it is easily spread<br />
around internal systems and laptops and is<br />
prone to 'leaking' onto third party clouds and<br />
personal devices.<br />
Structured data in applications may seem<br />
easier to manage from a GDPR compliance<br />
perspective, but large enterprises suffering from<br />
application sprawl still have a mountain to<br />
climb. Combine this with trying to ensure<br />
compliance across unstructured data on file<br />
servers, email and endpoints, with potentially<br />
thousands of authorised users. This is<br />
particularly pressing given that unstructured<br />
data typically makes up almost 80% of all<br />
business-related data.<br />
Many organisations have decided to<br />
consolidate critical data protection,<br />
compliance and discovery into a single unified<br />
data platform. This gives a clear view of<br />
application and unstructured data, and also<br />
allows businesses to meet key GDPR articles<br />
and principles, and to demonstrate<br />
compliance. Once data management<br />
processes are performed by a platform, it<br />
becomes possible to create a content index of<br />
all data - impossible when trying to combine<br />
individual point products. This provides a solid<br />
foundation for information governance and<br />
gives the visibility and control needed to meet<br />
the more challenging elements of GDPR.<br />
With an organisation-wide view of where data<br />
resides, you can optimise access controls,<br />
consolidate where possible and prioritise<br />
security efforts, while enabling a rapid response<br />
to subject access requests. In addition, you can<br />
automate retention policy enforcement across<br />
the data landscape, including dramatically<br />
reducing the risk presented by endpoints.<br />
With less than a year to go and pressure<br />
mounting on organisations to ensure they are<br />
compliant with GDPR, it might be daunting but<br />
it's definitely achievable. After all, nobody wants<br />
to be in the unenviable position of serving as<br />
the poster child for what happens when you fail<br />
to comply.<br />
More info: www.commvault.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards<br />
July/August 2016<br />
STORAGE<br />
MAGAZINE<br />
33
TECHNOLOGY: NVMe<br />
NVME<br />
NVMe: WHY THE FUSS?<br />
NVMe IS BEING HERALDED AS THE KEY TO UNLOCKING THE FULL<br />
POTENTIAL OF ALL-FLASH STORAGE, SAYS TOM O'NEILL,<br />
INTERNATIONAL CTO, KAMINARIO - BUT THERE IS MORE TO A<br />
SUCCESSFUL IMPLEMENTATION THAN JUST 'FORCING' NVME<br />
DRIVES INTO YOUR EXISTING ENTERPRISE<br />
Vendors across the storage and<br />
network industries are rushing to<br />
integrate the NVMe (non-volatile<br />
memory express) protocol, regardless of<br />
the costs attached, which can be quite<br />
substantial.<br />
NVMe technology, which has been around<br />
since 2011, is the first protocol designed<br />
specifically to handle non-volatile storage<br />
devices. The protocol allows you to talk to<br />
the storage medium more efficiently, with<br />
higher levels of parallelism and lower<br />
latency. Compared to the SAS and SATA<br />
spinning disk-era protocols, NVMe is able<br />
to handle a considerable increase in the<br />
number of queues and of queue depth.<br />
The NVMe protocol cuts down the latency<br />
in the IO path by replacing the legacy SCSI<br />
stack with a more modern and efficient one.<br />
The NVMe protocol can also be used to talk<br />
to storage devices across a network fabric<br />
(this is described as NVMe-oF). What is<br />
particularly useful is its ability to separate<br />
the compute layer and the storage layer<br />
while still operating at a very low latency.<br />
This gives you a lot of options and<br />
flexibility in the architecture, which is why<br />
the industry is saying that NVMe will<br />
modernise the data centre and bring in new<br />
capabilities. But how do we ensure NVMe<br />
and NVMe-oF integration is really worth it?<br />
In the niche use cases of extreme<br />
performance, cost and space efficiency<br />
usually pose no real barriers (in these<br />
instances, the new generation of tier-0<br />
storage arrays may be a solution). The<br />
compromises would include, for instance,<br />
no data services, no data reduction, no<br />
enterprise features and a very steep cost per<br />
GB. For tier-0 workloads, where speeds and<br />
feeds are the only really important metric,<br />
these compromises may be acceptable.<br />
DON'T FORCE IT<br />
It's a different story for the enterprise:<br />
products that are simply focused on forcing<br />
NVMe drives into an existing array<br />
architecture without thought of a use case<br />
driven end-to-end architecture will not<br />
benefit from this new technology. Such<br />
architectures will incur 100% of the cost<br />
side of the NVMe equation with only about<br />
10% of the benefit side.<br />
NVMe and NVMe-oF should be integrated<br />
into a storage array without any<br />
compromises. Furthermore, it must have a<br />
clear path to a product that clearly<br />
demonstrates real value-add for its<br />
customers. In order to see the true value of<br />
NVMe, next-generation storage technologies<br />
must take advantage of NVMe drives at<br />
scale, connected via NVMe over Fabrics to<br />
create a truly agile storage platform.<br />
A critical example of a capability that<br />
NVMe-oF provide would be to dynamically<br />
compose disaggregated resources in the<br />
storage layer to lower operational complexity<br />
and expenses, while at the same time<br />
maintaining the data services which provide<br />
the highest levels of performance, efficiency<br />
and availability.<br />
The real benefits of NVMe-oF and NVMe<br />
will come when deployed together with faster<br />
controllers and enterprise data services to<br />
take full advantage of the new latency<br />
advantages. Taken separately, the benefits<br />
will be nominal latency improvements.<br />
Imagine being able to completely decouple<br />
storage controllers from capacity leveraging<br />
advances in NVMe, NVMe fabric, and<br />
NVMe network shelves. It would mark the<br />
ultimate in cost-efficient, agile storage<br />
infrastructure. Maintaining a highly<br />
predictable infrastructure, IT organisations<br />
would be able to optimise for cost,<br />
performance and capacity. The data centre,<br />
meanwhile, would scale infinitely.<br />
More info: www.kaminario.com<br />
^<br />
34 STORAGE July/August 2017<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
Storage is changing...<br />
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