HR Process Document
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HCL - SBICards<br />
Nokia Restrictions<br />
This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia. All<br />
rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the<br />
prior written consent of Nokia. This material also contains confidential information, which may not be disclosed to others<br />
without the prior written consent of Nokia.<br />
.
Version No.<br />
Authors<br />
<br />
<br />
Owners < ><br />
Organization < ><br />
Approvers<br />
<strong>Document</strong> location<br />
< Please speicify the approvers of the document for respective<br />
processes ><br />
TABLE OF CONTENTS<br />
1. Introduction ........................................................................................................................................... 4<br />
1.1. Scope statement ............................................................................................................................. 4<br />
1.2. Applicability Matrix ........................................................................................................................... 4<br />
1.3. Revision History ............................................................................................................................... 5<br />
1.4. References ...................................................................................................................................... 5<br />
2. Roles and Responsibilities ................................................................................................................. 6<br />
3. Approval/Decision Matrix .................................................................................................................... 7<br />
4. <strong>Process</strong> Details ..................................................................................................................................... 8<br />
4.1. <strong>Process</strong> Map .................................................................................................................................... 8<br />
4.2. RACI Matrix ..................................................................................................................................... 9<br />
5. Exception management process ..................................................................................................... 10<br />
6. Definition/Abbreviation...................................................................................................................... 11<br />
7. Governanace/KPI Matrix ................................................................................................................... 12<br />
8. Appendix- Any Relevant/Additional <strong>Document</strong>s .......................................................................... 13<br />
3 < Version No> ©2017 Nokia. All rights reserved
1. Introduction<br />
1.1. Scope statement<br />
<br />
1.2. Applicability Matrix<br />
<br />
Serial<br />
No<br />
Items<br />
Response<br />
1 Stakeholders facing unit <br />
2 Geographic area impacted <br />
3 People responsible for the process <br />
4 Start of the <strong>Process</strong> <br />
5 End of the process <br />
6 Manual/Automated/Semi Automated <br />
7 No. of Sub processes involved <br />
8 Which sub processes are involved <br />
9 <strong>Process</strong> Timeline <br />
4 < Version No> ©2017 Nokia. All rights reserved
1.3. Revision History<br />
<br />
Version<br />
Number<br />
Approval<br />
Date<br />
Summary of changes<br />
Last Revised by:<br />
(name and role)<br />
Approved by:<br />
(name and role)<br />
vMajor.<br />
Minor<br />
dd.mm.yyyy - Initial version <br />
1.4. References<br />
<br />
ReferenceType<br />
Policy<br />
Form<br />
Link / <strong>Document</strong><br />
<br />
5 < Version No> ©2017 Nokia. All rights reserved
2. Roles and Responsibilities<br />
<br />
Role<br />
<br />
<br />
Responsibility<br />
<br />
6 < Version No> ©2017 Nokia. All rights reserved
3. Approval/Decision Matrix<br />
<br />
Level 1 Approver 1<br />
Level 2 Approver 2<br />
7 < Version No> ©2017 Nokia. All rights reserved
4. <strong>Process</strong> Details<br />
4.1. <strong>Process</strong> Map<br />
<br />
8 < Version No> ©2017 Nokia. All rights reserved
4.2. RACI Matrix<br />
<br />
9 < Version No> ©2017 Nokia. All rights reserved
5. Exception management process<br />
<br />
Exception Management Form<br />
Serial No. Items<br />
1 Requestor Name<br />
2 Employee ID<br />
3 The reason for the exception<br />
4 Departments/Teams involved<br />
5 Approving Authorty<br />
6 Time line for the sub process<br />
completion<br />
7 Cost Implications (Yes/No)<br />
8 Legal Implications (Yes/No)<br />
9 Any other remarks/comments<br />
10 < Version No> ©2017 Nokia. All rights reserved
6. Definition/Abbreviation<br />
<br />
Term<br />
Definition<br />
<br />
11 < Version No> ©2017 Nokia. All rights reserved
7. Governanace/KPI Matrix<br />
<br />
12 < Version No> ©2017 Nokia. All rights reserved
8. Appendix- Any Relevant/Additional <strong>Document</strong>s<br />
<br />
13 < Version No> ©2017 Nokia. All rights reserved
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