Second Home Services

Second Home Managed Services Provided
• Inspect the property and organise assessment program which will include the
arrangement and oversight of the survey/appliance check;
• Advise the Client on any reasonable pre-management works to the property that
would be beneficial to the Client and efficiency of ongoing maintenance;
• Supply the Client with a schedule of routine maintenance work required for the
Property;
• Organise all necessary certificates for the Property (for example gas certificates,
electrical certificates, PAT NEIC, check and or replace safety alarms, their batteries,
CO2 and Fire Alarms)
• Open a Client account enabling Lake & Co to hold a slush fud of £3000. Any work
required to be carried out with a value of £1000 or less will be done so at the
discretion of the management. All work will be quantified ensuring it is required
before it is carried out, this will include the replacement of any household items. Any
work required with a value of over £1000 will have the prior consent of the Client;
• Organise and oversee any works at the Property that are being carried out as part of
the routine maintenance schedule;
• Act as the sole contact for the Client and their suppliers for anything related to the
Property including but not limited to the attendance of resident meetings;
• Retain two sets of spare keys to the Property;
• Act as first point of response to any alarms at the Property, when the client is not in
residence or as agreed with the client;
• Prepare a “Welcome to your Home” pack to include but not limited to emergency
telephone numbers, appliance hand books, useful numbers etc;
• Conduct regular visits to the Property, to take place weekly when the client is not in
residence or as otherwise agreed with the client;
• Organise house-sitting services, the scope of which are to be agreed between Lake &
Co and the Client from time to time;

• Organise post collection as requested by the client when not in residence;
• Conduct regular meter reading for the utility providers;
• Arrange professional cleaners to clean the Property as instructed by the client;
• Provide financial report to the Client on a Monthly or Quarterly basis.