Broadgate.IT Brochure

Business Simplicity
0800 756 2007

Reliable, effective and scalable
telephony and IT solutions

Broadgate.IT work with all sizes of companies throughout the UK providing
them with reliable, effective and scalable telephone and IT solutions.
Every solution is tailored to the individual needs of that company, as no
two solutions are ever the same.
What we do
We install and support Telecommunication and Data
equipment. These are state-of-the-art Cloud services,
Enterprise Networks, PABX’s, Fibre Broadband, ADSL,
Lease Lines, CCTV and EPOS systems.
Why we do it
As part of the BT Wholesale Value Chain, we are aware
that the new and exciting technology is not being utilised
by many who will benefit form it. Our aim is to bring this
technology, which was only afforded by the biggest firms,
down to SME and smaller business, without the huge
expense.
Where we are
Our Head Office is located in London Docklands, which
has the some of the worlds best data centres, High Speed
Internet connections and great transport links for access
to London, the M25 and all major truck road. We also have
engineers based throughout the UK, ready and waiting to
work any time, day or night.

Reliable and low cost telephony
for your business
Broadgate.IT provides unrivalled hosted and traditional telephone
systems for your businesses across the UK and Europe, working
with the top branded manufacturers to offer you a complete range of
communication solutions, tailored to your specific needs. We cater for
all business sizes with a diverse product range, from a simple two-user
phone system through to multi-featured multi site systems.
Cloud Hosted Phone System
We use the revolutionary Hosted Telecoms platform to provide flexible and powerful
telecommunications.
Offering an enterprise-level feature set, without the need to buy, manage and maintain inhouse
systems or software.
The benefits of choosing hosted VoIP system include:
• You can keep current phone numbers
• Very quick to deploy, you just need an
internet connection
• FREE calls between numerous sites
• Minimal capital outlay
• Disaster recovery
• No PBX required
• No equipment cost, low monthly payments
• No server, plug in phones and go!
• Massively scalable across sites
Traditional PBX Phone System
Our range of solutions are chosen from market leading manufacturers who can cater for
organisations of all sizes. Using the latest technology, and with a wide range of added
features, we will formulate a solution to fit your business.
We can also take care of the telephony system connection whether it is SIP trunk, ISDN30,
ISDN2 or analogue lines. We will be your dedicated personal point of contact for the whole
installation process.

Line Rental
It is very simple to transfer lines across to Broadgate.IT and is completed with minimal fuss,
on a like-for-like basis. Remotely setup and without the need for a site visit, you get to keep all
of your existing numbers. The only difference you’ll notice is lower costs and superior service.
• One bill for your phone lines and calls
• Quick response support helpline
• Lower cost line rental as well as calls
• No change in numbers or BT services
such as divert or call waiting
• Remote setup - nothing for you to do!
SIP Trunks
SIP Trunks are suitable for a wide range of businesses from small to large enterprises.
Compared to ISDN, there are many benefits of SIP trunking:
• Free calls between your sites and lower
cost calls overall compared to traditional
telephony
• Lower cost than ISDN, number
presentation is included in the price, and
DDI ranges are competitively priced
• Scalable on a per channel basis unlike
ISDN where you order in units of two
• Easy to order and provision
• Very flexible in terms of numbering
• Compliments a converged network with
lower costs and simplified architecture

Leased lines & broadband
Broadgate.IT are a leading provider of unified business communications
and a specialist in the latest connectivity solutions. Working with Cisco,
Avaya and BT, we provide the feature rich Cloud Based telephone
systems which are easy to install and maintenance free.
Having internet access and staying connected is business critical and downtime is not an
option. All businesses need a provider that can offer:
• High-capacity broadband and internet connectivity
• Great service level agreements for support, circuit uptime and core network latency
• A trusted relationship
Business Internet & Data
From a simple and straightforward ADSL business broadband to lightning-fast fibre ethernet
circuits, Broadgate voice and data can create a business internet and data solutions for every
office. Award-winning services backed by exceptional UK-based support teams, dedicated
to keeping your connection running at full tilt – and your office at maximum productivity.
Ethernet Circuits (leased line replacement circuits)
Offering guaranteed bandwidth and higher reliability than all types of broadband, our
Business Ethernet circuits are backed by SLAs that provide peace of mind when you’re
dealing with critical data
Business Broadband
High-speed business broadband circuits with options to suit a range of business use,
including data, voice and video communications.
Voice Approved Circuits
Want to use your internet connection to make calls? Our Voice Approved Circuits provide full
support for VOIP technology, giving you clear, reliable call quality and great savings on your
monthly phone bill.

Direct internet access through leased lines
Broadgate.IT provides connectivity through leased lines for organisations that require totally
secure, high-speed connections. It comes as a fully managed, enterprise grade, low-latency
leased line service with options for very high bandwidth, resilience and firewall security.
Highly scalable
Choose from a range of speeds from 5Mbps
up to 1Gbps
Responsive support
Improved network
experience
Guaranteed uptime
Quick and proactive 24×7 monitoring and
technical support
Guaranteed bandwidth and managed
hardware with a 1:1 uncontended 24/7 service
99.99% service level agreement
Committed fix times
... of 4 hours on leased lines

Supporting & maintaining
your IT infrastructure
For most businesses, IT is no longer a support function but provides the opportunity for
competitive advantage. A growing reliance on different IT support and communications
partners is no longer a reliable and effective option.
The majority of today’s networks now hold a vast array of multi-vendor software and hardware
components. As a result it becomes a complex, expensive, and time consuming task to
manage the infrastructure.
With such a varied range of elements involved, an effective IT support service can only
be provided when there is expert knowledge across all of these components together with
an understanding of the way in which they work together. Broadgate.IT has that expert
knowledge, and is the IT support partner of choice for an ever-growing number of today’s
organisations.
What is included in IT support?
We work as an extension of your team to understand your company and its exact IT support
requirements. Our IT support is designed to provide the most secure and reliable IT
infrastructure possible. Many IT support companies provide a tiered support programme.
This approach to IT support leaves your infrastructure vulnerable.
We believe in one level of support – GOLD. Our approach ensures you have maximum
protection and support when you need it. So if the worst happens, everything is in place to
ensure business returns to normal as quickly as possible. We’ve invested in our own internal
technology to ensure you receive the support you require - including our client access portal.
• Unlimited telephone, email and onsite support – access IT support as and when you need
it, without the worry of additional costs
• Remote desktop support – our engineers can connect to your workstation within minutes
to quickly identify and solve problems
• Remote management – 24/7 proactive monitoring and management, keep systems healthy
• Hosted spam filtering – remove the burden of spam and safeguard legitimate email
• Managed anti-virus – protect against security threats
• Backup and recovery – securely backup your data, ensuring recovery from a failure
• Account management – your key contact who will ensure your needs are met within our
service level agreement response times

Cloud Solutions
Broadgate.IT makes technology do more for your business. Our expertise
and knowledge allows us to provide flexible, varied and customisable
services including; traditional IT, private/public/hybrid Cloud services,
Voice-over-IP (VoIP) telephony, and Unified Communications.
Broadgate.IT Cloud Solutions help businesses do more for less.
We know the problems that affect your business and we know how to solve them, making
Broadgate.IT the perfect technology partner for your business. Whether you want fully
managed Cloud services or want to keep your support in-house, we’ve always got you
covered. Our Cloud services are completely flexible to your special needs.
Broadgate.IT’s Cloud services platform has been designed to achieve up to 100% uptime
and utilises the latest hardware and connectivity technologies across several data centres.
We believe that solid investment in the best infrastructure helps allow us and our customers’
achieve continuous growth.
The benefits of Cloud:
• Low or zero upfront investment
• Scalable
• Secure
• Known costs of ongoing subscription
• Availability worldwide with an internet connection

Cisco Phone Range
SPA502G
Ideal for business or home office use, providing dependable,
affordable and feature rich communication - 1-line businessclass
IP phone supporting PoE.
SPA504G
Business or home office use. Easy installation, wideband
audio for unsurpassed voice clarity and enhanced speaker
quality - 4-line business-class IP phone supporting PoE.
SPA508G
Combining traditional business user requirements with the
advantages of IP telephony - 8-line business-class IP phone
supporting PoE.
SPA525G2
An excellent choice for businesses requiring an enhanced
user experience with a hosted IP telephony service, a PBX,
or a large-scale IP Centrex deployment.
SPA500DS
An attendant console solution for small businesses wanting
to simplify incoming call handling by quickly directing calls
and monitoring line status from a central location.

Yealink Phone Range
T40P
A feature-rich and intuitive SIP phone ideal for everyday office
users. With 3-way conferencing, handsfree speakerphone
and support for corded and wireless headsets.
T41P
A high quality cordless phone, ideal for small business users,
with up to 5 VoIP accounts and 4 simultaneous calls per base.
T42G
The stylish, feature-rich T42G entry level business phone is
ideal for busy professionals. The clear display and simple
navigation is sure to enhance productivity
T46G
IP phone with 10 programmable multifunction keys for quick
access. Large, crystal clear display gives simple navigation
through a wealth of productivity enhancing features
T48G
Elegantly designed, this IP phone with a large, 7” coloured
touchscreen provides rich visual presentation and simple
navigation.
T49G
Designed for executives and teleworkers. This video touch
screen phone provides the perfect balance between
simplicity and sophistication, for high quality communcation.
W52P
A high quality cordless phone, ideal for small business users,
with up to 5 VoIP accounts and 4 simultaneous calls per base.

Professional Services
At Broadgate.IT we offer a wide range of professional services to our
clients. These services are tailored specifically to each client requirement.
A few of the services we offer are listed below.
Technology Assessments
As network infrastructure develops within an organisation over time, the end result may not be
as homogenous and efficient as it could be. At Broadgate.IT we work with clients to assess
their current needs versus their current infrastructure. As a result we provide a thorough gap
analysis and make a series of recommendations for improvements.
Outsourced Networks
It may be that as an organisation you do not have the time or the expertise to manage your
network. We can take that pain away from you and manage your networks to agreed SLA’s.
This allows you to concentrate on your core business while we focus on ours, which is taking
care of your IT.
Design & Architecture
Starting from scratch? or perhaps you have a current network installed. Our system designers
will work with you to understand your requirements and then design a solution.
Migration Services
If and when you decide to migrate from one solution to another, it can be a daunting time.
We understand that your IT infrastructure is the lifeblood of your business. We will work with
you to plan and agree a migration strategy which you can rely upon and limit any disruption
to your business activities.
IT Procurement
Due to long standing relationships with our suppliers, we get the best discounts. This allows
us to be competetively priced on all IT equipment. Let us be part of you procuremnt chain.

A seamless extension
of your IT team

+44 (0) 800 756 2007
info@broadgate.it
www.broadgate.it
BroadgateIT
Woolwich Manor Way
London, E16 2NJ