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Frequently Asked Questions<br />
Q: How do I know what size door I need for my space?<br />
A: Measuring for the correct size shower/tub door is extremely important for a proper installation.<br />
Measuring must be done after the tile or finished wall material has been installed. Check<br />
to ensure that your walls are plumb and that your shower base/tub or flat surface shower floor<br />
is level. Depending upon the model being installed some of the models in our collection can<br />
accommodate “Out of Plumb” openings of up to ¼” per side.<br />
Q: Where can I purchase the plumbing fixtures or tile shown in the pictures of your doors?<br />
A: The plumbing fixtures and tile shown in the pictures are not a specific manufacturer’s product<br />
and are used for demonstrative purposes. At this time, Aston does not manufacture plumbing<br />
fixtures or tile products.<br />
Q: What should I use to clean my Aston shower door?<br />
A: We recommend that you clean the glass daily by removing water with a rubber or silicone<br />
squeegee after each use to prevent water spots. The glass doors and panels can be cleaned<br />
using any commercially available glass cleaner.<br />
Q: What does frameless and semi-frameless mean?<br />
A: Frameless refers to any shower enclosure that doesn’t have metal adhered to the edge of<br />
the glass. Frameless does not mean no metal. Frameless units can be virtually metal-free, except<br />
for a top rail or glass clamps on any stationary panels, hinges and handle. Semi-frameless<br />
shower enclosures typically use a header atop the unit and any stationary glass is framed by<br />
use of a wall jamb or U channel. The door itself, however, does not have framing around it.<br />
Q: Are Aston’s glass products third party tested for safety?<br />
A: All of Aston’s shower doors are made of frameless, ANSI Z97.1 certified tempered safety<br />
glass panels.<br />
Q: What size base do I need for my shower enclosure?<br />
A: Several of our sliding models include an acrylic base as an option. However, if a base is<br />
being purchased or custom built to accommodate an enclosure, it is recommended that the<br />
enclosure be onsite to ensure correct dimensions are taken. Should you or your customer need<br />
further information or detail, please feel free to call in directly and speak with one of our technicians<br />
at 877-424-9699 option 3 from 8:30 am – 5:30 pm CST or if you get the operator you<br />
may request to speak directly with Technical Support.<br />
Q: Are your doors reversible?<br />
A: Several Aston doors are reversible for left or right installation. However, some collections<br />
have dedicated left or right hand openings.<br />
Q: Can I purchase just the hardware for this door?<br />
A: At this time, we do not sell hardware of our models separately.<br />
Q: Can I purchase just a stationary panel from “model x”?<br />
A: At this time, we do not sell individual glass panels separately.
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