ProfSec27-09ps

Professional 

SECURITY 

SECURITY 

Magazine 

September 2017 

Vol 27/9 

£6.00 

dazed 

and 

confused! 

Who knows what the police want you to do about 

reporting crime - no one, this meeting told. p62 

NHS has vulnerable IT p54 guarding teams p30 

cyber attacks - security or safety? p60 crime figures p14 

servator at a mall p41 close protection p34 

Book Reviews, Case Studies, Loss Prevention, 

Leading the industry for 

Installer Latest, Access Control, Alarms and CCTV Monitoring 

1 st Choice for Industry News, Views and Advice

Contents 

Name to Face 10 

Roy’s Gossip 13 

Jim Gannon 14 

News 16 

Guarding 21 

Contracts 22 

Una Says 28 

Guarding Interview 30 

Close Protection 34 

Breakfast at Speedy's 38 

Servator 41 

Drones 44 

Steve Collins 46 

Risk Management 48 

Yorkshire Voices 52 

NHS IT 54 

Mike Gillespie 60 

Business Crime 62 

Installers 64 

Books Reviewed 70 

Products 72 

Directory of Services 76 

I Feel Strongly 82 

The magazine for 

security professionals 

Any material, suggestions or comments concerning 

Professional Security should be addressed to The Editor at 

JTC Associates Ltd 

Westcroft House, Cannock Road, Wolverhampton WV10 8QW 

Tel: 01922 415 233 

E-mail: info@professionalsecurity.co.uk 

All subscription enquiries and 

notification of change of address 

should be addressed to: 

JTC Associates Ltd. 

Westcroft House, 

Cannock Road, Westcroft 

Wolverhampton 

WV10 8QW 

Telephone 01922 415 233. 

www.professionalsecurity.co.uk 

Published & Typeset by JTC Associates Ltd 

Registered No 2403712 (England) Registered Office: 

Westcroft House, Cannock Road, Wolverhampton WV10 8QW. 

4 

Subscription rates are UK £40, 

Overseas from £55. 

Material published in Professional 

Security is copyright of JTC 

Associates Ltd and may not be 

reproduced in whole or in part by 

any means without the permission 

of the copyright holder. 

ISSN 1745-0950. 

SEPTEMBER 2017 PROFESSIONAL SECURITY 

Features 

18 spending the budget 

In our regular pages on UK and 

overseas uses of 

products and 

services, from 

access control 

and doors to 

rostering 

software, we 

feature the One 

Love concert, the NHS and Gatwick. 

50 deputy md 

We found that the Borough 

Market near London Bridge 

was as bustling as ever, 

despite the Saturday night, 

June 3 terror attack. But we 

weren't there to rubber-neck; 

we were meeting a senior 

guarding company woman 

we mentioned last issue. 

60 killer cars 

As a cyber attack on a 

connected car could kill, 

should we talk in terms 

of safety not security, 

asks Mike Gillespie. 

70 book reviews 

We welcome a new edition of a 

handbook of crime prevention; a 

new work on cyber scams and 

fraud; and an American writing 

on business travel security. 

Institute conference 

The Security Institute has another varied and 

impressive line-up of speakers for its tenth annual 

conference. 

It's running on October 3 at the Honourable 

Artillery Company, City Road, London EC1Y. Prof 

Martin Gill is returning as the day's chairman. 

Among the speakers (who are also Institute 

members) are 

Matthew Drew, Group 

Security Director at 

Rolls Royce, having 

moved there in 2015 

from Hewlett Packard; 

and Peter Spindler, a 

former Metropolitan 

Police Commander, 

now of the trainers 

and consultants Soter 

41 servator 

latest 

Over recent years 

we've detailed 

Servator patrols at the 

Commonwealth 

Games, railway 

stations and nuclear 

power stations. Now, 

a shopping mall. Just 

being there says something 

about business receptiveness. 

Protective 

Services, who 

featured in our 

July issue on 

crime scene 

management. 

Other former 

senior 

policeman 

speaking is Allan 

Burnett, now director of the Scottish-based 

guarding company SecuriGroup; and as senior as 

former police get, Lord John Stevens. Topics 

include security culture and counter-terrorism. And 

like last year (pictured) the event is as much about 

who you can meet. It's not meant to be about how 

nice the food was, although those cakes on the 

left, with the icing in the logo of the company 

Associated Security, did look too good to eat. Not 

that it stopped some people!? 

www.professionalsecurity.co.uk

Servator 

at the 

shops: 

page 41 


54 nhs it - in A&e? 

The Wannacry ransomware 

attack hit hospitals in 

May for a reason - the 

National Health Service's 

computers, and any others, 

that were behind with their 

patches were vulnerable. 

An avoidable fault. Judging 

by a recent Government 

statement, the NHS' IT will 

stay vulnerable for the time 

being at least. As someone 

in IT said, doctors and 

nurses understandaby 

haven’t made great cyber 

hygiene their top priority. 

As the new NIS directive 

(see page 56) covers critical 

national assets, now they 

will have to. But whose job 

will it be, to see that it's 

done? 

62 brum business 

We attended a breakfast 

seminar for businesses to 

air their crime concerns 

in the West Midlands. 

The sentiment, like the 

catering was excellent, 

but we found not only a 

wide range of problems 

faced by businesses - oldfashioned 

besides new 

cyber - but a weariness 

towards authority. 

Wireless 

01706 398700 | www.orisec.co.uk | sales@orisec.co.uk 

You might have the best HD IP 

video cameras 

But if you bought the wrong 

control room equipment, you 

will never get the benefit 

Tecton HD Video Wall Controller will display 25 full HD 

(1920 x 1080) cameras on a (big as you like) wide screen 

without stuttering images, loss of detail, colour banding, 

drop out and other horrors, all in real time. 

To see what you’ve been missing 

call us on 02380 695858 www.tecton.co.uk 

Made in Britain 


5

Editor’s Comment 

A knife, spray can or protest banner are 

“ obvious, but what if I intend to steal 

corporate secrets with a memory stick? ” 

Until last month, if I had thought about sciatica, I would have said it 

was some sort of horrible skin complaint. I now know it is lower 

back and hip pain, because I came down with it. I could sit as usual, 

but could not walk or stand for half a minute at worst before I had 

to sit or crouch, if only for a moment before I could stand or walk some more, 

and do it all over again. As I was hobbling to the entrance at the county cricket 

ground at Derby - they were searching bags as it was an important match - I 

said I had sciatica to the steward. He said he had it as well. I agreed with him 

that people couldn’t understand it, as sufferers look normal. It served as a 

reminder of how physically demanding security work is. If you are not able to 

work a shift, and you don’t attend, and you aren’t earning, how long is it before 

maybe you don’t eat? People doing security take good health for granted. 

There’s a more profound security point here. Someone in a wheelchair can put 

in a shift in a control room, but would not be as useful as a bodyguard, 

although there’s nothing to stop someone disabled gaining the SIA close 

protection badge (on that, see page 34). Someone with sciatica saying they are 

in pain, outwardly no different from usual, you might think is not trying hard 

enough and a bad team member. We’re not very good at measuring and hence 

understanding pain, things hidden. That has something in common with 

security management. If I’m searched at a sports ground, or a hotel conference 

venue, and am found with a knife, it’s an obvious weapon (page 46). A spray 

can of paint would be odd, and I might be a graffiti vandal. If I’m carrying a 

‘stop the war’ banner, again, it would be hard to explain away. But if I’m 

entering your corporate offices with a memory stick and a smartphone, who 

doesn’t own them? What if I intend to take photos and steal secrets from your 

network? You’ll only know if you have some sort of mind-reading device. For 

all the advances in biometrics, thermal cameras, and so on, I wonder how far 

we have advanced in spotting threats. Or indeed how far do we want to 

advance? For do we want to open (to use a phrase from history) ‘windows into 

men’s souls’. You would want very much to know if someone were intending to 

explode a device in a bag. Would the law-abiding mind being mind-scanned? 

One of the subjects I have been keenest to follow since Professional Security 

first featured it, in 2013, has been Servator, the police method of patrolling to 

counter hostile reconnaissance by terrorists and indeed to combat other 

criminals. It’s taken me to downtown Glasgow, King’s Cross station in London, 

and earlier this year Sellafield. Now I found myself on a Sunday afternoon 

getting off a train in Essex and walking into the Intu shopping mall at Lakeside 

(from page 41). Thankfully, it was before I came down with sciatica - in fact, I 

reckon the shoes I wore that day were the reason I got it; that’s another story. I 

did hear word there that some of Servator may be taught to security officers, at 

least so that they would know what police are doing, when they deploy. The 

precedent here is Project Griffin, the threat awareness training ... which I see 

includes drones now. What a world. 

The Team 

Mark Rowe 

Editor 

mark@professionalsecurity.co.uk 

John Cully 

Chairman/ 

Editor-in-Chief 

john@professionalsecurity.co.uk 

07768 922302 

Roy Cooper 

Managing 

Director 

roy@professionalsecurity.co.uk 

07815 184488 

Mark Rowe 

Editor 


01283 544 511 

TJ Mudan 

General 

Manager 

tj@professionalsecurity.co.uk 

07788 973984 

Ryan Lunn 

Sales 

Manager 

ryan@professionalsecurity.co.uk 

07984 501403 

Liz Lloyd 

Business 

Development 

liz@professionalsecurity.co.uk 

07970 271786 

SEPTEMBER 2017 PROFESSIONAL SECURITY 7

Calendar 

Advisory Board and Regular 

Contributors 

Training 

Tavcom Training, Hampshire: September 

courses include gathering video evidence 

(18-20), practical access control installation 

(11-15), and intruder alarm legislation (7). 

www.tavcom.com. 

John Cully 

Chairman and Editor-in-Chief of 

Professional Security. Over 30 years 

in senior management positions 

within the security industry and 

various security bodies. 

Jim Gannon 

Retired head of Unipart Group 

Security Operations. Formerly 

Thames Valley Police Fraud Squad 

and No. 5 Regional Crime Squad. 

Mike Gillespie 

MD of consultancy Advent IM. 

Board member of the Security 

Institute. 

Smiles by Wiles... 

Lord Imbert 

CVO QPM JP 

Patron of the Association of 

Security Consultants (ASC). 

Metropolitan Police 

Commissioner 1987-93. 

Una Riley 

A representative on several 

industry bodies and a Past 

Master of the Company of 

Security Professionals. 

Redvers Hocken 

Principal of the consultancy 

Redvers Hocken Associates, 

project manager. 

Cartoonist Arnold Wiles’ wry 

look at the security industry 

“And would you believe my identity’s been stolen 

twice - by identical twins!” 

FUNNY WORLD 

In the pink 

Rural thieves are brazen, said a recent report 

by the insurer NFU Mutual. Between March 

and May Cambridgeshire Police had some 

108 battery thefts reported to them. Thieves 

typically cut the cables from farmers’ irrigation 

pumps and machinery, or find scrap batteries 

from yards and try to sell them at scrap yards 

or recycling centres for their lead content. 

Police are asking farmers to paint their 

batteries pink and etch each one with their 

postcode. Police haven’t left it there; they 

have been visiting scrap yards and recycling 

centres asking staff not to accept pink or 

marked batteries without a driving licence or 

such photo identification with an address 

linking the holder to the (etched) battery. 

This month 

September 12: Retailers Against Crime, 

20th anniversary conference, Glasgow. 

September 12-15: DSEi, defence 

exhibition, London. www.dsei.co.uk. 

September 14: ASIS UK autumn seminar. 

www.asis.org.uk. Also Security Institute 

regional CPD seminar, Manchester 

Metropolitan University. 

September 19: next meeting, City of 

London Crime Prevention Association, 

subject: counterfeiting. www. 

cityoflondoncpa.org.uk. 

September 20: Breakfast seminar on behalf 

of Manchester City Centre Crime 

Prevention Panel. 

September 20-21: Emergency Services 

Show, NEC. www.emergencyuk.com. 

September 25-28: ASIS 2017, Dallas. 

September 28: next Association of 

Security Consultants (ASC) business 

group meeting, London EC1Y. 

securityconsultants.org.uk. 

2017 - October to December 

October 3: Security Institute annual 

conference, City of London. www.securityinstitute.org. 

October 4: Fire and Security Expo 2017, 

Exeter Chiefs stadium, by Securi-Guard. 

October 5: Retail Risk - King Power 

Stadium, Leicester. www.retailrisk.com. 

October 6-8: MLA Expo 2017, Master 

Locksmiths Association exhibition, Telford. 

www.locksmiths.co.uk/mla-expo/. 

October 12: ASC CONSEC 

annual conference, pictured 

above, Heathrow Marriott 

Hotel. Also London Fraud 

Forum 11th annual 

conference. www. 

londonfraudforum.co.uk. 

October 30-November 1: 

CSX 2017, cyber-security 

conference, Intercontinental 

London - The O2. www. 

isaca.org. 

November 3: Financial 

crime conference, Fraud 

Advisory Panel, London. 

www.fraudadvisorypanel. 

org. 

A visit to crime and punishment 

Do you ever feel like spending time in old 

police cells, or an exercise yard? Cognitive 

behavioural therapy may help you. Or you 

could go to a new museum in Lincolnshire. 

The former divisional police station in 

Gainsborough has since become the Old Nick 

Theatre (makes sense) and now a Crime and 

Punishment museum. It’s funded by the 

Gainsborough Theatre Company and the 

National Emergency Services Museum (yes, 

there is such a thing, at another former police 

station, in Sheffield). Organisers say that ‘the 

interactive element of the displays’ are still 

being set up, so entry is half price meanwhile. 

They don’t say if interactive includes such 

items as wooden batons and stocks. You 

never know, they may come back into fashion. 

November 9: National Association of 

Healthcare Security (NAHS) annual 

conference, Birmingham www.nahs.org.uk. 

November 15-17: SICUREZZA, Italian 

trade fair, Milan. www.sicurezza.it/en. 

November 29-30: UK Security Expo, 

Olympia. www.uksecurityexpo.com. 

2018 

January 21-23: Intersec 2018, Dubai. 

www.intersecexpo.com. 

March 3: Worshipful Company spring ball, 

London. www.wcosp.org. 

March 6-7: Security and Counter Terror 

Expo, Olympia. www.counterterrorexpo. 

com. 

April 10-12: AUCSO, annual university 

security heads conference, Southampton 

Solent. www.aucso.org.uk. 

April 18-20: ASIS Europe 2018 

conference-exhibition, The Hague. www. 

asiseurope.org. 

May 12: ABI (Association of British 

Investigators) AGM, Brighton. www.theabi. 

org.uk. 

June 5-7: Infosecurity Europe, London 

Olympia, 2017 event pictured below. www. 

infosecurityeurope.com. 

June 19-21: IFSEC 2018, Excel London 

Docklands. www.ifsec.co.uk. 

June 25-27: SDW 2018, 

Security Document World, 

London SW1. www.sdwexpo. 

com. 

September 25-28: Security 

Essen, Germany. www. 

security-essen.de. 

October 17: Fencex 

exhibition. www.fencex.com 

l See fuller list of events on 

our website: www. 

professionalsecurity.co.uk/ 

events. And for events as 

they’re announced, sign up 

on the website to our regular 

email newsletter. 

And throwing rotten fruit and veg at criminals 

would be impeccably environmentally-frindly. 

Droning on 

The public need to be aware that if we identify 

them as flying drones in restricted areas then 

they could be prosecuted, Northumbria Police 

said last month. Has any drone user been 

caught so far for piloting his machine beyond 

his line of sight, or too near helicopters, 

aircraft, airports and airfields?! Even if the 

public nod at such warnings, drone users will 

understand that the police are making an 

empty threat. What practically can police or 

any guard force do - buy a patrol car with a 

sun roof, to better scan the sky while on 

patrol?! Carry a Taser or a net with a long 

handle? 

8 SEPTEMBER 2017 PROFESSIONAL SECURITY www.professionalsecurity.co.uk

EURO 46 V10 

One panel, versatile security 

Future-proof your installations. It’s time to 

streamline your security. 

No longer will you fit a panel dependent on the communicator 

preference, instead, fit a panel and then add the communicator 

required. With Homecontrol+ App compatibility as standard (with 

optional IP communicator) you can offer greater value and futureproof 

your installations. The same programming you have come 

to love, the same accessories, just less hassle and greater up-sell 

opportunities. 

www.facebook.com/pyronix 

@pyronix 

Follow us on LinkedIn 

RMKT 090531 

Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK 

T: +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com

Talking the language of integration for 20 years 

Integrated Security, Access Control and Building Automation Systems 

Put a name to a face 

NEW Integriti Advert 210 x 30mm.indd 1 01/04/2015 06:56 

Section chairs 

The British Security Industry 

Association’s Annual General Meeting on 

Wednesday, July 12, was the occasion for 

24 men to be elected to represent the 

BSIA’s sections of membership. Dirk 

Wilson enters the second year of his term 

as BSIA chairman; and Simon Adcock, 

Chief Executive of Wolverhampton-based 

installer Atec Fire and Security Ltd, was 

elected as vice-chairman, to become 

chairman in July 2018. All the section 

chairmen and vice-chairmen are: 

Access and asset protection, Ray Jones, 

RGL Electronics Ltd and Brian Stemp, ADT Fire 

and Security Plc. Asset and property 

marking, James Brown, Selectamark Security 

Systems Plc. Cash and Valuables in Transit, 

Rob Johnson, Loomis UK Ltd, Gareth Skinner, 

G4S Cash Solutions (UK) Ltd. Export Council, 

Carl Gibbard, Concept Smoke Screen Ltd, Will 

Turner, Eaton Electrical Products Ltd. 

Information destruction, Don Robins, PW 

Commercial Co Ltd 

T/A Printwaste, 

Simon Franklin, 

Shred Station Ltd. 

Lone worker, Will 

Murray, Guardian24 

Ltd, pictured, and 

Craig Swallow, 

SoloProtect Ltd. 

Equipment 

manufacturers, 

Tony Allen, CSL 

DualCom Ltd, 

Darren Owens, Honeywell Security (UK) Ltd. 

Guarding, Tony Cockcroft, Independent 

Contractor Security Ltd, Dirk Wilson. Systems, 

Martin Harvey, ADT Fire and Security Plc, 

Martin Watson, Mitie Security. Specialist 

services, Stephen Halpin, Four Security 

Consultants Ltd. Training providers, Bob 

Betts, Elite Academy of Security Training Ltd. 

Vacant property protection, Gideon 

Reichental, Clearway Environmental Services 

(UK) Ltd, Sebastian MacKenzie-Wilson, 

Vigilance Properties Ltd. Video systems 

(CCTV), Jacques Lombard, Syntinex Ltd, 

Simon Adcock, ATEC Fire and Security Ltd. 

A hybrid 

specialist 

BeCyberSure, an information 

security and compliance 

consultancy, has appointed Richard 

Preece as a specialist consultant. 

The firm says that Preece will work 

at board-level to help directors and 

corporate officers manage cybersecurity 

risk and compliance. 

Richard, pictured, describes himself 

as a hybrid consultant who connects 

leadership and culture; governance; 

risk management; and capability. His multidisciplinary 

approach focuses on making an 

organisation more agile and resilient. This starts 

he says by enabling senior leaders to take 

ownership of the cyber agenda, aligning strategy 

to exploit the opportunities of innovation, while 

mitigating dangers of hyper-connection. CEO of 

Head of the 

Commonwealth 

Joe Connell is the new chairman of the 

Security Commonwealth. After a meeting 

in London in late July, he’s taking over 

in what organisers term a phased handover 

from Dave Clark, the chairman of 

the UK chapter of the security 

management body ASIS International. 

Joe, pictured, has been the chairman of the 

Association of Security Consultants (ASC) since 

In brief: The facilities management (FM) contract 

company OCS Group UK Ltd has appointed 

Jeremy Dicks as Director of Operations for the 

NEC Group contract. Jeremy will manage the FM 

contract that OCS Group have held with NEC 

since 2012, overseeing security and event 

stewarding, traffic and car park management, 

portering, cleaning, waste management and helpdesk 

services. He will report to Andrew Mortimer, 

Managing Director of Destinations and Venues. 

Jeremy has a background in FM and property 

services, having worked with Sodexo, Compass 

Group and latterly Carillion ... Evolution, the 

Buckinghamshire-based security and fire installer, 

has appointed Christopher Evans as its new 

BeCyberSure, Andrew Taylor, says: 

“I was immediately impressed that 

Richard shares the same firm belief 

that cybersecurity, risk and 

compliance doesn’t sit solely at the 

door of IT. It is a cultural, 

procedural and leadership issue and 

Richard’s expertise working at 

board-level with such a diverse 

range of organisations will be 

invaluable to us and our customers.” 

A former director at the cyber 

resilience, training, exercising and 

consultancy services company 

CybX, Preece served 24 years in the 

British Army, in a operational, 

intelligence, training and strategy roles. Since, 

he’s worked with clients in financial services, 

energy, oil and gas, sports events, defence and 

law enforcement. He holds a master’s degree 

(MSc) in design of information systems from 

Cranfield University. See also page 48. 

2012. A former senior Metropolitan 

police detective, since retirement he’s 

worked internationally as a consultant 

whose risk and intelligence company is 

Praemunitus. For those with long 

memories, the Commonwealth was set up 

on the same principle as the now defunct 

JSIC (Joint Security Industry Council), as 

a group of security groups. It dates from 

the late 2014 well-attended launch of a 

‘Manifesto’ in London by Emma Shaw when the 

chair of the Security Institute. 

compliance and health and safety manager. Chris, 

pictured below, joins from Teledyne Reynolds 

where he was environment, health and safety 

officer. He also has compliance experience gained 

from lead auditor roles for ISO certification 

bodies, ISOQAR, IMS International and Exova 

BM TRADA. Earlier, Chris was 

18 years in the Royal Air Force 

... Nick Jurd has joined Bi3 as 

Account Manager (South). He’s 

worked for ADT & Chubb 

besides smaller companies 

doing risk assessments and 

technical surveillance countermeasures. 

Queen’s Award visit for GJD 

The Lord-Lieutenant of Greater Manchester, Warren J Smith, has visited 

the detector product manufacturer GJD to present the Queen’s Award for 

Enterprise. Ian Duckworth the Mayor of Rochdale and other guests were 

given a guided tour of the offices and factory by Mark Tibbenham, GJD 

MD, and John Hale, Operations Director. Mr Smith presented a crystal 

bowl to Chris Moore, GJD Technical Director, one of the longest serving 

staff. A citation scroll was presented to Irene Newberry, who has worked 

in the assembly department for 28 years; and June Allen, who has 

worked in the soldering area for 27 years. Irene and June are about to 

retire. Mark Tibbenham and Ana Maria Sagra-Smith, Sales and 

Marketing Director attended a reception at Buckingham Palace in July.

...You won’t find us on the web 

...You won’t find us on the web 

ALLOWING YOU 

TO MAKE GOOD MARGIN! 

Our protected distribution channel is there 

to protect your margin 

WWW.ICREALTIME.CO.UK | UK : +44 (0) 33 0808 5066

Have you 

closed the 

backdoor? 

The protection of your security system is our 

number one priority. That’s why American 

Dynamics, Illustra Pro and C•CURE 9000 

products are shielded by the Tyco Security 

Products Cyber Protection Program which 

has successfully provided security from 

hackers for countless access control and 

video surveillance systems around the world. 

• Our vigilance begins at the concept and 

design stage for each new product 

• We continually test and evaluate 

• We use the skills of cyber security experts 

to rapidly respond to any new threats 

• We ensure only you have access to your 

confidential data 

The Cyber Protection Program from Tyco 

Security Products helps protect YOUR 

business. 

Download the free TSP App from 

www.tyco-tsp.com 

Are you Cyber Safe? 

Using our TSP App, scan the Cyber Protection logo opposite 

to watch a video and find out how Tyco Security Products 

Helps Protect YOUR Business 

For more information: 

Call: +44 (0) 208 750 5660 

Email: salesacvs@tycoint.com 

www.tycosecurityproducts.com 

© 2017 Tyco Security Products. All Rights Reserved.

EUROPE'S LARGEST 

HIKVISION DISTRIBUTOR 

WWW.DVS.CO.UK | 02920 455 512 

PROUD SPONSORS OF 

ROY’S GOSSIP COLUMN 

Are they 

recruiting 

lookalikes 

That’s summer over isn’t it? I hope 

you had a great holiday if you were 

fortunate to have one and let’s be 

honest not everyone can, so I won’t 

bore you about mine, and if you 

follow me on Facebook you will 

already have seen enough. 

Before I left Steve Proctor was 

in the news, did you see it? 

As you know I mentioned 

in last month’s gossip that Gary 

Harmer was leaving Mayflex to Join 

HIKVision. He has 

been replaced so 

to speak by Steve 

Proctor. Now you 

will know that 

Steve has been 

in the industry 

since 1978 where 

he started at Abel 

Alarms, a long 

distant memory 

for him now of 

course. Steve is the Director of Sales 

– Security and I am sure you will join 

me in wishing him well. Now you may 

not be aware but Steve is the holder 

of some seven black belts, no, not the 

ones to hold up your trousers the ones 

that are of the kung fu type, actually 

TaeKwonDo so yep he can hurt you 

with his little finger, so be nice to him! 

To be fair he is a very gentle man so I 

think you will be safe, just remember 

that when he is selling you some of 

his Mayflex kit. Looking at Steve’s 

profile on Linkedin I see he has been 

endorsed by Stuart Harris who has 

also moved from NVT. 

Modern days 

Yes, Stuart has 

moved on and 

joined Axis 

Communications. 

Now Stuart is just 

a boy as he didn’t 

start in the 

industry till 1984 

also starting with 

an installer 

Modern Alarms, 

ah, the good old days. Anyway he is 

now at Axis. don’t tell him but I once 

interviewed him for a job at MVD and 

gave the position to someone else that 

will remain name-less, that was one of 

my life’s regrets as it was the wrong 

decision but never mind he has done 

well for himself without coming and 

working with me. 

Scots match 

Now to Wales as it seems that DVS 

are now recruiting look-a-likes! They 

have appointed Jason Bezuidenhout as 

Area Sales Manager. Does he look like 

Scott Douglas or what? OK, not an 

exact match, I give you that, but still. 

He is looking after Scotland but with a 

name like that I’m not sure he is 

Scottish, but I’m sure I will find out as 

we will be in Glasgow at the Hilton 

Hotel on the September 5, our latest 

stop in the ST17 events. By the way 

the guys at DVS are still looking to 

recruit a few more so give Scott a call 

if you are looking for a new challenge. 

The real Scott not Jason lol. 

Tyco man 

Maciej Polak has 

been appointed 

the new Product 

Marketing 

Manager for Tyco 

Security Products 

Intrusion brands 

for the EMEA 

region. Maciej 

has worked in the 

electronic security industry since 2002, 

in application engineering and sales 

roles for Tyco Security Products and 

Visonic in central and eastern Europe. 

IDIS MD 

James Min has become Managing 

Director, IDIS Europe. He will be 

based out of the IDIS UK office in 

Brentford, west London, where he will 

head the external and internal sales 

Pictured are left 

to right Jason 

Bezuidonhaut 

and Scott Douglas 

of DVS. You be 

the judge - are 

they alike or 

aren’t they?! 

force and technical team besides 

playing a key part in marketing and 

public relations across Europe, 

particularly in the UK. He joined IDIS 

in 2004 as a key account manager, and 

was promoted to leader of EMEA sales 

and marketing in 2010. 

Global sales 

PervasID - it’s an RFID reader 

company - has appointed Peter Jackson 

as Vice President of Global Sales. 

They’re looking for partner channels 

worldwide. He was sales director of 

Checkpoint, the European loss 

prevention and EAS (electronic article 

surveillance) tagging company. 

Customer development 

CSL, those providers of connectivity 

for M2M and IoT devices, have 

appointed Andy Fyvie as Head of 

European Customer Development. He 

joins from BT where he was head of 

Redcare, and managed the roll-out of 

the Redcare networks in Scotland and 

Northern Ireland. 

And in brief 

At CCTVdirect, 

Cheryl Halligan 

has joined the 

finance team. I’m 

told that the 

distributor plans 

a new website 

release and 

brochure drop. At 

the British 

Security Industry Association, Peter 

Jack is the BSIA’s new technical 

officer. This follows the departure of 

Paul Phillips, and the promotion of 

Stephen Lappet to Technical Manager. 

TDSi has appointed Paula Warburton 

as Finance and Operations Director. 

And ending where I began at Mayflex, 

they have a new account manager to 

cover the south east, Home Counties 

and London: John Symons. p 

Roy Cooper, MD of 

Professional Security 

Magazine, brings you 

gossip from and for 

suppliers, manufacturers 

and distributors. 

James Min 

Andrew Fyvie 

Cheryl Halligan 

If you want to share 

something like this, let me 

know, because if you don’t 

tell us we can’t tell 

everyone else. We have a 

policy of correcting any 

inaccuracies. Email: roy@ 

professionalsecurity.co.uk 

or ’phone: 01922 415233. 

www.professionalsecurity.co.uk SEPTEMBER 2017 PROFESSIONAL SECURITY 13

Comment 

a rise in the stats: 

About Jim Gannon: After 

45 years in the police 

and commercial security 

industry, Jim retired from 

the Unipart Group of 

Companies in 2009 after 

23 years’ service, having 

been Head of all its Group 

Security Operations and 

latterly New Business 

Director of Unipart Security 

Solutions, which he formed 

from his manned guarding 

operations in January 

2007. Now in retirement 

he retains contact with the 

security industry and has 

been on the magazine’s 

advisory board since 1995. 

This article is also on our 

website under ‘blogs’. 

Top: Outside Charing 

Cross police station, 

central London - after 

closures, quite a 

collector’s item 

Nice spot for a holiday - 

but not so if you’ve been 

scammed 

Photos by Mark Rowe 

14 

Recent figures from the Home Office 

showing the drastic decline in police 

officer numbers and, the latest 

crime statistics by the Office for 

National Statistics (ONS) must act as 

a wake-up call, writes our long-time 

contributor Jim Gannon. 

Politicians and those responsible 

for administering the system 

can no longer sit around 

pontificating on what the future may 

hold for fighting crime in the UK as 

we are blasted from all sides by some 

cold facts. Police officer numbers 

have fallen to their lowest level in 

30 years and while the Home Office 

report outlined the decline, it pointed 

out that it was not based on directly 

comparable statistics. One of the 

reasons for this of course is that they 

keep on moving the goalposts so 

that comparable analysis is almost 

impossible to achieve. 

Low strength 

The Home Office confirmed that 

police strength was at its lowest level 

since like for like records began in 

1996; but not directly comparable 

records show that officer numbers 

were now the lowest since 1985. The 

chairman of the Police Federation 

Steve White has been recently quoted 

as saying ‘what more of a wake-up 

call does the Government need’ and 

there are a lot of the public who 

would echo that sentiment. Given 

that numbers continue to fall year 

on year while the police have to face 

more everyday crime and endure the 

type of terrorist atrocities recently 

in London and Manchester, is it any 

wonder that the Federation shows real 

concern. 

Figures 

The latest figures released by ONS 

show the largest annual leap for a 

decade. A massive 10pc increase 

including a significant rise in theft, 

violent crime and sexual attacks. The 

so called annual reversal of reported 

crime has apparently come to an end 

as the boffins have run out of ideas 

on how to present the figures rather 

than relying on the statement that 

it’s down to better recording by the 

police. The private security industry 


Wakeup 

call 

on crime 

is only too aware that the figures do 

not reflect the true status of crime in 

business; and in retail the theft and 

fraud figures are well off the mark. 

The ONS reported that almost five 

million crimes were actually recorded 

indicating that there was an increase 

of over 458,000 compared with the 

same period last year. The ONS said 

that the surge was partly driven by the 

rise in ‘violence against the person’ 

of 18pc (in England and Wales). 

Reported knife crime rose by 20pc to 

the highest figure recorded for seven 

years to almost 35,000 incidents an 

extremely worrying aspect of street 

crime. Rapes and sexual offences 

rose by 15pc and 14pc respectively 

again to the highest level since current 

recording methods were introduced 

in 2002. While so called experts 

maintain that the rise is partly due to 

the fact that victims are now more 

inclined to report attacks, we should 

not forget those victims who never 

come forward for a multitude of 

reasons. 

Fraud rise 

As expected fraud including online 

scams rose by 5pc although this 

was less than I expected. I suspect 

this is because many victims are too 

embarrassed to admit they have been 

conned, or paid up-front for things 

such as holiday accommodation 

which never existed. Villa scams are 

just one of the new twists involving 

fake websites offering cheap deals and 

scammers advertising accommodation 

which exists but neither owned or 

managed by them. Many of these 

scamming sites mirror the real thing 

and are very convincing. Barclays 

have been offering some sound advice 

recently on how to protect yourself 

against villa scammers. Search 

‘Barclays Security’ to find out more. 

Stranded 

The worst part of this is that it often 

leaves holiday-makers stranded and 

owners or their genuine agents faced 

with distraught families with nowhere 

to go. These villa scammers exploit 

the standard human weakness of 

always seeking a bargain, pitching 

their prices below market levels and 

giving reasons for their low price such 

as a last minute cancellation. It is not 

unusual for scam websites to be only 

up for a week being replaced with 

firms of a different name fraudulently 

displaying the ABTA logo usually 

seen as a guarantee of legitimacy. 

Concern 

Victim support groups have expressed 

concern. Prof David Wilson, a 

well respected criminologist at 

Birmingham City University (BCU), 

was recently quoted as saying that 

‘we know police numbers are at their 

lowest for decades and we are now 

seeing the consequences in rising 

crime’. Nick Hurd the Police Minister 

has said ‘We recognise that crime is 

changing and we are determined to 

get ahead of new and emerging threats 

to the safety and security of our 

families and communities.’ Whilst the 

falling police numbers and the rising 

crime statistics are an obvious concern 

which must be tackled immediately, 

we should not overlook the fact there 

is a vast team fighting crime and its 

effect on UK business. p 


Premier Elite 64-W/64-W LIVE 

EXPANDABLE TO 

W 

I R E L E S S 

Z O N E S 

Wireless control panels expandable to 64 wireless zones 

Texecom has upgraded its flagship range of wireless control panels by adding two new high zone capacity models to replace 

previous, smaller zone capacity, wireless panels. 

In today’s connected world, there is no place for systems that inhibit upgrades or restrict additional devices. Security systems can 

offer so much more than basic security; increased security, monitoring, safety, perimeter protection and building automation all 

require systems that can support a large number and a wide range of devices. With the introduction of the Premier Elite 64-W 

and 64-W LIVE, Texecom is removing these limitations and allowing end users and installers to benefit from increased system 

capabilities. 

Product highlights include: 

• Increased zone capacity on Texecom’s Ricochet® enabled wireless panels 

• Replaces and consolidates Texecom’s wireless panel range to two models 

• Facilitates more devices per system to support increased security, safety and automation device requirements 

• 32 on-board wireless zones; expandable to 64 wireless zones 

• Available with or without built-in keypad 

• Contains Texecom Connect ‘ready’ V4.00 Premier Elite firmware 

• EN50131-1, EN50131-3, PD6662 Grade 2 Class II 

Texecom products are designed 

and manufactured in the UK 

www.texe.com 

Sales: +44 (0)1706 220460

News 

gold in london: 

The Bank of England in 

Threadneedle Street; 

right, the Houses of 

Parliament 


16 

HAPPY 

‘How much gold and 

silver is there in the 

London vaults? It’s a 

question that I’ve been 

asked since I joined the 

market a decade ago 

and one I’m sure that 

was asked many years 

before.’ 

Ruth Crowell, Chief 

Executive of bullion 

trade body the LBMA. 

Thousands of bars 

It’s what all criminals want to get 

their hands on - in the movies, 

anyway, from Kelly’s Heroes 

onwards: gold (or silver) bars. What 

about reality? London vaults hold 

7,449 tonnes of gold and 32,078 

tonnes of silver, according to the trade 

body, the London Bullion Market 

Association (LBMA). To visualise 

that, it’s the equivalent of almost 

600,000 bars. Seven firms, all LBMA 

members, offer vaulting services: 

Brinks, G4S Cash Solutions (UK), 

Malca-Amit and Loomis International 

(UK) and three banks. And the Bank 

of England, pictured left, offers gold 

custodial services to central banks. 

The totals don’t include jewellery 

held by retailers and precious metal in 

vaults not part of the London clearing 

system. The physical metal typically 

gets moved between Zurich and 

London, as part of trading. As objects, 

London may have large, ‘investment 

bars’ that may be turned into ‘kilo 

bars’ (the sort in robbers’ hands at 

the cinema), then into jewellery. The 

LBMA did not give any details about 

site or transport security. p 

Linguists required 

While a ‘man mountain’ may serve 

a purpose sometimes in close 

protection, ‘we prefer to employ 

thinkers,’ says George Foster, of 

Intelligent Protection International 

(IPI), featured page 34. Alex 

Bomberg (also of IPI, interviewed 

in our July issue) says he’s asked 

sometimes, what qualities do they 

look for in a bodyguard. The number 

one skill: being multi-lingual, and a 

good communicator, who can hold a 

conversation about the news; and who 

is physically fit. In other words, not 

necessarily someone who’s worked 

doors or has a black belt in martial 

arts. The worst thing is when the 

client turns to the operative, and asks 

what they think about the latest bomb 

in Egypt, and the operative says he 

doesn’t know what’s going on in the 

world. Professional Security replied 

that if the CP team’s working 12 

hours, they might not have time to 

keep up with the news; IPI’s reply 

to that is, that’s the reason for their 

support services for the operatives, 

such as emails of the latest news, so 

that the CP team stays informed. p 


Data Protection 

Bill intent 

Last issue we reported that the 

Government had included a new 

data protection law in the Queen’s 

Speech; last month it published a 

‘statement of intent’. 

The UK’s data protection 

regulator, the Information 

Commissioner’s Office 

(ICO), will be given more powers, 

including to issue higher fines than 

the current £500,000 maximum; of 

up to £17m (20m euros) or 4 per cent 

of global turnover. Also proposed is 

an expanded definition of ‘personal 

data’ to include IP addresses, internet 

cookies and DNA (things not really 

around when the current, 1998 Data 

Protection Act, was passed). 

‘Designed to support’ 

Matt Hancock, digital minister at 

the Department for Digital, Culture, 

Media and Sport (DCMS) said: “Our 

measures are designed to support 

businesses in their use of data, and 

give consumers the confidence that 

their data is protected and those who 

misuse it will be held to account. The 

new Data Protection Bill will give us 

one of the most robust, yet dynamic, 

set of data laws in the world. The 

Bill will give people more control 

over their data, require more consent 

for its use, and prepare Britain for 

Brexit. We have some of the best data 

science in the world and this new 

law will help it to thrive.” Elizabeth 

Denham, Information Commissioner, 

said: “We are pleased the government 

recognises the importance of 

data protection, its central role in 

increasing trust and confidence in the 

digital economy and the benefits the 

enhanced protections will bring to 

the public.” According to the DCMS, 

data protection rules will be made 

clearer for those who handle data and 

they will be made more accountable 

for data they process with the 

priority on personal privacy rights. 

As Professional Security reported in 

June, IT and other managers faced 

with meeting the GDPR (European 

Union-wide general data protection 

regulation) by the May 2018 deadline 

complained at a Westminster eForum 

conference that the regulator has not 

yet published guidance on how to 

actually comply in detail, for example 

on where and within what time limit 

to notify the ICO of a data breach. 

The DCMS said that those carrying 

out high-risk data processing will be 

obliged to do impact assessments. 

Comment 

Rocio De La Cruz at law firm 

Gowling WLG said the Bill will be 

published after Parliament returns 

on September 5. “This means that 

despite Brexit, businesses need 

to keep getting ready to assure 

compliance with a sterner regime.” 

According to a report for the 

DCMS by the consultancy London 

Economics, businesses are not 

making more security measures in 

response to the proposed increase in 

maximum fines under GDPR; because 

they’re already taking data security 

seriously. Consumers care about 

security of their data, it’s suggested, 

but trust businesses with data 

depending on how well they protect 

it, not based on any fine (that they 

might well not be aware of). p 

MORE SERVATOR: The terrorist-disrupting policing tactic Servator is being further 

rolled out around the country, for example by North Yorkshire Police in the 

garrison town of Catterick. The project lead there, Insp Dave Edwards, said: 

“We’ve got strong working relationships with security teams across Catterick 

including the Royal Military Police and CCTV teams and by collaborating with 

partners such as these, and the communities that we serve, we are creating a 

surveillance resource that is second to none.” See also page 41. p 


G 

round-breaking 

advances in video 

surveillance quality, usability 

and affordability mark the 

industry leader’s first two 

decades. 

Celebrating Twenty Years 

of IDIS Innovation 

Manufacturer (OEM), winning a number of business accolades along the away. 

Founded in 1997 by experts in 

computer science and artificial 

intelligence, IDIS has been at 

the forefront of surveillance 

innovation for over two decades. 

An early pioneer in the move 

from analogue to digital, IDIS 

soon grew to be the world’s 

number one digital video recorder 

(DVR) seller as an Original Equipment 

www.idisglobal.com/idis20 

In 2013, IDIS launched its brand business with the game-changing DirectIP at its heart, and by 

2015, had established multiple regional headquarters around the globe. Today, IDIS delivers a total 

solution, offering a comprehensive end-to-end suite of offerings, featuring next-generation analogue 

and IP recorders, cameras, monitors, accessories, and an incredibly powerful video management 

software (VMS). All are designed, developed, and manufactured in-house by IDIS. Modular and 

affordable like no other on the market, IDIS meets surveillance needs of any size and complexity, 

specifically known for industry-leading quality and reliability. 

Today, IDIS has continued to be an industry pioneer. It has grown to become a leading global 

security company and the largest video surveillance manufacturer in South Korea, with more than 

two million recorders 

installed worldwide 

and over 16.5 million 

cameras utilising IDIS 

technology. 

IDIS innovation is as 

strong today, as ever! 

Visit www.idisglobal.com 

/idis20 to learn more 

about the company’s 

latest next-generation 

offerings. 

IDIS 

Europe 

1000 Great West Road, Brentford, Middlesex, TW8 9HH, United Kingdom 

T +44 (0)203 657 5678 F +44 (0)203 697 9360 E uksales@idisglobal.com 

www.idisglobal.com

News 

Visit Defra 

Visit the Defra website for 

the consultation questions; 

and an internal impact 

assessment document: 

https://consult.defra.gov.uk/ 

farm-animal-welfare/cctvin-slaughterhouses. 

About CESAR 

It stands for the 

Construction and 

Agricultural Equipment 

Security and Registration 

Scheme. Visit www. 

cesarscheme.org. 

18 

UNHAPPY 

‘Metal theft and 

vandalism is a serious 

problem because 

stealing even just a few 

pounds worth of metal 

can leave thousands of 

railway passengers 

stranded.’ 

Peter Lalor, MD of VPS 

Site-Security. 

for welfare reasons: 

SLAUGHTERHOUSES 

MUST HAVE CCTV 

All slaughterhouses in England 

must have CCTV for animal welfare 

enforcement, Environment Secretary 

Michael Gove announced last month. 

CCTV would be required in all areas 

with live animals. It’s also proposed 

that official vets would have access 

to view live and stored footage; 

those authorised officers could check 

samples of CCTV footage in real 

time and retrospectively. Coming 

under the Animal Welfare Act 2006, 

footage would have to be kept for 

90 days and accessible to the Food 

Standards Agency’s (FSA) official 

veterinarians, who enforce animal 

welfare standards. FSA chairman 

Heather Hancock said: “We see 

CCTV as an invaluable management 

tool for business owners to help with 

Marked machine 

landmark 

At the recent Plantworx 

2017 exhibition, a new 

Doosan DX85R-3 miniexcavator 

was unveiled 

as the 250,000th CESAR 

marked machine in 

the UK. The scheme 

is owned by the UK’s 

Construction Equipment 

Association (CEA), the 

organisers of Plantworx, 

as an anti-theft and 

recovery method for 

plant and agricultural equipment. 

CESAR was launched in 2007 to 

combat theft of equipment. Pictured 

left is Kim Dudley, Regional Manager 

– Northern Europe at Doosan, who 

was presented with a certificate 

marking the occasion by Kevin 

Howells, the CEO and MD of Datatag 

ID Ltd, based in Egham in Surrey, 

the delivery partner for CESAR. 

Kim Dudley said: “Since we joined 

the scheme in 2007, every Doosan 

machine sold in the UK has been 


compliance with official controls and 

to improve animal welfare standards 

across the industry.” She added that 

the FSA concluded last year it was 

time for compulsory CCTV, progress 

on voluntary adoption ‘having 

plateaued’, to about half of red meat 

slaughterhouses, and around 70pc 

of poultry. Even in a place with 

CCTV, key areas of welfare risk may 

not be covered, such as hard-to-see 

stunning areas, the regulator says. A 

consultation runs to September 21; 

only in England, as animal welfare 

policy is devolved. According to a 

consultation document, in May the 

FSA agreed a protocol with industry 

on limited access to live CCTV feeds. 

The consultation document puts 

cost of install at £2,500 for premises 

without CCTV. Official vets already 

have power to seize footage if a 

breach of regulations is suspected. p 

CESAR marked, providing a powerful 

deterrent to thieves and peace of mind 

for our customers. It has brought our 

dealers and their customers many 

benefits as it allows the police to 

quickly establish the ownership of 

construction equipment recovered 

after theft and to quickly return it to 

the owner. This ensures that police 

will more readily pursue stolen 

plant (knowing it can be identified) 

and lowers the insurance premiums 

our customers have to pay for their 

machinery.” p 

Tracking for travellers: International SOS and Control Risks have launched 

TravelTracker Incident Support. That automatically initiates communications 

with mobile workers who may be affected after a major incident. A 

consolidated report of employee status is then provided within the critical first 

hour, allowing managers to prioritise those most in need of help. The new 

service uses International SOS’ TravelTracker system, travel security alerts, and 

multi-modal communications powered by the software firm Everbridge. p 

NHS cyber toolkit 

It’ll take months for the NHS to 

come off unsupported software, 

and to have a ‘toolkit’ for cybersecurity, 

a Government response to a 

pair of reviews on data security has 

admitted. Proposals include training 

for staff, and a ‘communications 

campaign’ targeted at ‘leaders’ for 

taking ownership of cyber risks. A 

‘redesigned Information Governance 

Toolkit’ is promised for April 2018, 

being tested in alpha and beta 

versions this year; it’ll cover such 

cyber-security bugbears as ‘dormant 

accounts, default passwords and 

multiple log-ins from the same 

account’. More, page 54. p 

TRAUMA PACKS 

FOR SQUARE MILE 

In London, Emergency Trauma Packs 

(ETPs) have gone into prominent 

buildings and business premises in 

the Square Mile. 

Each pack, estimated cost around 

£450, has around 40 items such as 

face masks, batteries, ice packs, 

goggles, adhesive dressings and eye 

pads. Location of the kits is plotted 

on a map so that the police control 

room can make use of the packs in 

a major incident. In July, City of 

London Police and the London-based 

guarding contractor Ultimate Security 

presented the packs and training to 

the first 35 recipients at a seminar. 

Landsec properties in the City were 

used as the pilot to show how police 

respond to a major incident and what 

injuries may need to be treated. The 

local government body, the City of 

London Corporation, also plans to 

equip some sites in the Square Mile 

with the packs. City of London Police 

Supt William Duffy said: “As we 

have seen over the recent months 

in which London and Manchester 

have been targeted by terrorists, the 

first aid that is administered within 

the first few moments following an 

attack can be life-saving. Due to the 

nature of major incidents, the public 

will inevitably be at the scene. If 

businesses and other premises have 

enhanced medical equipment on-site 

we can give people access to the tools 

needed to help save lives.” See also 

page 41. p 


WE MOVE with trust in our partners 

WE MOVE with trust by managing cyber security together 

WE MOVE with trust in our quality & service 

WE MOVE with a 5 year warranty 

WE MOVE 

with trust 

See how we move at www.Hanwha-Security.eu/WeMove

The world’s most rugged guard tour system 

Rugged 

Easy to Use 

Battery Life of 15+ Years 

No Recharging 

5-Year Warranty 

Guard1 Plus and The PIPE are preferred and 

recommended by security professionals all over the world. 

■ Rugged 

■ Dependable 

■ User-friendly 

■ Tour confirmation 

■ Exception reports 

■ Incident recording 

■ No hosting costs 

■ Remote data transfer 

■ Automatic reports 

www.guard1.com | sales.uk@guard1.com | 020 7075 3199

Guarding News 

retail in the republic: 

SecuritaS RESultS: In our June issue, 

when we last featured security 

contractor Securitas, the question 

cropped up of customer data; does 

the customer trust a supplier with 

it? A linked question is ownership; 

if, as Securitas stresses, the sensible 

commercial move is towards datadriven 

‘intelligent security’, who 

owns that data, the customer, or 

the security firm?! Alf Göransson, 

pictured, President and Chief 

Executive Officer, said in its interim 

report for the 

first half of 2017 

that the company 

was continuing 

to deliver on its 

strategy. Briefly, 

that’s to move 

away from (lowermargin) 

human 

guards in gatehouses and behind 

desks, more towards (higher margin) 

electronic security, and officers 

responding to alarms and activations. 

Use of data about clients could mean 

more efficient use of resources. 

Solutions grow 

Göransson said: “Security solutions 

and electronic security continue to 

grow at a high pace and is becoming 

a larger part of total Group sales. 

As an important part of our strategy, 

Vision 2020, we are gradually 

increasing investments in digitising 

our customers’ historical and realtime 

data to produce more predictive 

security.” Organic sales growth in 

the multi-national is down according 

to the company’s interim report for 

January to June 2017. The groupwide 

sales growth of 3pc for the first 

half of 2017 compares with 7pc for 

the year 2016. The operating margin 

was 4.9pc, slightly lower than the 

5.1pc of the same half of the previous 

year. Like another global contractor, 

G4S, Securitas in older markets such 

as Europe has been growing less fast 

than in newer markets, such as South 

America. For the first half of 2017, 

organic sales growth for Securitas in 

Europe was zero, compared with the 

overall group’s growth of 3pc (and 

14pc in South America). 

l Securitas has entered the Australian 

market by acquiring the Melbournebased 

security company PSGA. p 

HARVEY NORMAN APPOINTS 

The retailer Harvey Norman 

appointed Northern Ireland-based 

contractors Mercury Security 

Management to provide security for 

a number of its stores in the Republic 

of Ireland, including the new Tallaght 

store which opened on Monday, July 

31. The contract will see Mercury, 

which is based in Lisburn with offices 

in Dublin, Limerick and London, 

provide a mix of manned guarding 

and security systems with remote 

monitoring to four of the Australian 

retailer’s stores in the Greater Dublin 

area. For the opening at Tallaght to 

the south-west of Dublin, Mercury’s 

technical fit-out included installation 

RAIL, PORT WINS: Carlisle Support Services has been appointed to run two 

contracts at Arriva Rail North (Northern) and Portsmouth International Port, 

valued at a combined £5.3m a year. Carlisle will be responsible for revenue 

protection and customer services at Arrival Rail North in a two-and-a-half-year 

deal, with a workforce of over 350 employees. And separately at Portsmouth 

International Port the contractor will provide manned guarding, passenger and 

vehicle search staff, access control and other duties as required, 365 days a year 

for Portsmouth Port and MMD (Shipping Services) Ltd. p 

PATROL TOOL 

Eboracum UK, a York-based security 

contractor, has rolled-out a workforce 

management tool across its mobile 

and site officers. The software which 

offers patrol monitoring and 

electronic reporting is contributing to 

new business wins, the contract firm 

says. Some 40 security officers and 

facilities support assistants are now 

using SmartTask, installed on a smart 

phone, to track service delivery and 

streamline operational procedures. 

The software was adopted after a trial 

as patrol monitoring for Eboracum 

UK’s guarding and alarm response 

services. Officers swiped unique tags 

of access control, intruder alarms 

and more than 150 CCTV cameras. 

These will be monitored off site by 

Mercury’s NSI Gold-accredited alarm 

receiving centre. Other retail clients 

the company serves include Smyths 

Toys, HMV, Lifestyle Sports, Elverys 

Intersport and among shopping 

centres CastleCourt in Belfast. In 

one of the company’s more unusual 

assignments, Mercury guards at the 

opening in Tallaght were tasked with 

keeping an eye on a 30,000-euro 

price-tag Smeg kettle, toaster and 

juicer set, designed and hand-painted 

by Dolce & Gabbana and flown from 

Harrods in London for the event. p 

at key locations to capture attendance 

data. That’s been expanded to include 

‘SmartForms’, whereby the guard 

firm can create bespoke forms; for 

incident reporting, inspections, audits 

and requests. Employees can 

complete and submit an electronic 

form, so the firm has replaced 

manual, paper-based methods. The 

firm adds that during a competitive 

tender for Vangarde Shopping Park, at 

Huntington outside York, it used 

SmartTask to set apart its service and 

gain a security, cleaning and grounds 

maintenance contract. SmartTask is in 

use to capture proof of work, record 

incidents and monitor well-being. p 

Harvey Norman Loss 

Prevention Manager 

Michael Neary (centre) 

at the Dublin launch 

with Mercury Security’s 

(left to right) Ned 

Mujanovic, Paul Heaney, 

Joe Redmond and Liam 

Cullen. Below: guard 

Tomasz Kaminski 

Photos courtesy of 

Mercury 

Eboracum UK patrol cars 

Photo courtesy of 

SmartTask 


spend the budget 

One Love Concert 

Thermal screening cameras were deployed by 

stewarding contractor G4S for the Manchester 

‘One Love’ Concert at the Emirates Old 

Trafford cricket ground, pictured, in 

Manchester on June 4, and for the week of the 

British Summer Time event at Hyde Park, in 

central London in early July. The product used 

was the ThruVis from Digital Barriers. They 

and G4S report that they offered their services 

to the organisers of One Love, a response to 

the Manchester Arena terror attack. At Hyde 

Park, ThruVis was deployed for the week at 

VIP entrances and at public gates, screening 

at rates of up to 1,000 people per hour, the 

product firm reports. A total of 50,000 people 

were screened. G4S says that it chose to 

use ThruVis as it provides a new security 

capability, by seeing non-metallic threats such 

as explosives and ceramic knives, as well 

as guns, at distances in excess of 5m. As a 

thermal camera, it is described by the firms 

as respectful of personal privacy. By reducing 

queuing times and minimising the need to 

divest clothing, ThruVis is claimed to improve 

the visitor ‘experience’, as shown by a 98pc 

satisfaction rating from visitors screened 

at Hyde Park. G4S Director of Events Eric 

Alexander, said: “We used Digital Barriers’ 

ThruVis passive screening solution, to support 

our security arrangements at the event. We 

recognise that new security innovations play an 

important role in strengthening our capability 

and increase the public’s confidence in the 

measures we use to keep them safe.” 

The Hippodrome 

At The Hippodrome arts centre, a new 

community hub in an historic listed building 

in Berwickshire, installation of the new fire 

system was by the long-time Advanced partner 

Safe Services Ltd, who specified the latest 

MxPro 5 fire panel from Advanced. Graeme 

Millar, of Galashiels-based Safe Services Ltd, 

said: “An open-protocol system was specified 

for the installation and, having used Advanced 

systems in the past, we knew their panels 

would be ideal for the gallery at Eyemouth. 

The Advanced systems offer the quality, 

reliability and are also aesthetically pleasing, 

which is a very important consideration for 

this installation.” The MxPro 5 panel installed 

at the theatre, pictured, is a single loop system 

that covers the ground floor and roof space. 

Ian Tod, owner of the Eyemouth Hippodrome, 

said: “As well as a tourist attraction, the 

Hippodrome is an important venue that locals 

use year-round, so it’s essential that we have 

a reliable and effective fire system that’s 

adaptable for future expansion or upgrades. 

When we discussed the options with Graeme 

and his team, MxPro seemed the ideal 

solution.” MxPro offers a choice of two panel 

ranges, four detector protocols and an open 

installer network, backed by free training and 

support. Panels can be used in single loop, 

single panel format or configured into multiloop 

panels in 200 node networks covering 

huge areas. 

National Theatre 

In London, the National Theatre is using its cloud as a centrallymanaged 

solution for cyber security wherever users and data are. 

The South Bank theatre has 30 productions and 3,000 performances 

a year. Its IT focus is on protecting users and meeting the GDPR 

(general data protection regulation) law in 2018. The National 

Theatre sought early signs of data incidents and warning that 

data may have been compromised, maliciously or accidentally. 

Forcepoint says that its Web Security Cloud solutions helped the 

National’s IT staff better understand user behaviour and motivations 

to protect data, while ensuring employees could do their job without 

interruption. George Tunnicliffe, Head of IT Operations, at the 

National said: “The GDPR impacts our entire security portfolio 

so it’s crucial that we are in good position when it rolls out next year. With Forcepoint as the 

cloud security platform, our strategy is to take into consideration employee behaviour as well as 

technology that protects our end-users, our IT department, and our actual business and data.” As 

for Europe-wide GDPR. Tunnicliffe’s team has put the relevant people, processes and technology 

in place to deal with this new regulatory requirement. 

Met Police 

UK Universities 

The universities of Winchester, Reading, 

Anglia Ruskin, Hull and Winchester, Glasgow 

Kelvin College and Hartlepool College of 

Further Education are using an IT vulnerability 

assessment service, made available in April 

2016. The Jisc framework is designed to 

enable institutions of all sizes to detect and 

manage weaknesses in their servers, endpoints, 

network and perimeter IT security equipment. 

Jisc first selected Greenbone and Khipu 

Networks to provide the service in April 2016, 

after a competitive (OJEU) tender process. The 

framework enables institutions to procure the 

service directly from Khipu Networks, without 

the time and money of a formal procurement 

exercise. The service automates the process of 

vulnerability identification and management, 

and provides the necessary reporting to help 

institutions prioritise and act on risks. A 

recent example is the flaw in versions of the 

Microsoft Windows operating system that led 

to the spread of the WannaCry ransomware 

in May 2017, that led to high-profile trouble 

among NHS hospitals. The service first 

identified the vulnerability in February 2017, 

and recommended patches. Institutions were 

notified of which of their devices would be 

affected and given remedies. Rob Spalding, 

Head of Infrastructure at Anglia Ruskin, said: 

“Using Jisc’s vulnerability assessment service 

enables the university to have a pro-active 

approach to cyber security.” 

A seven year contract 

to provide a digital 

forensics (DF) 

managed service to 

the Metropolitan 

Police has gone to 

MASS. The initial 

contract value is 

around £8m with the 

option for a three 

year extension. The 

DF managed service will deliver technology, 

research and development, for the Met to 

acquire and interpret a range of electronic data 

related to criminal investigations. The service 

has been designed so that other UK police 

forces can contract it. This contract is based on 

a model developed over the past three years by 

the Met’s Digital, Cyber and Communications 

Forensic Unit. Historically, digital forensics 

at the Met was in-house; devices were sent to 

a central DF laboratory. This new service has 

managed DF kiosks across London, where 

officers will carry out selective examinations 

of seized devices. MASS MD Chris Stanley 

said: “The DF environment is changing 

rapidly. The emphasis is no longer only 

on device forensics but must also consider 

networked and cloud environments.” 


South Wales Police 

The Japanese company NEC Corporation has 

provided NeoFace Watch, its flagship facial 

recognition software, for South Wales Police. 

It’s used for real-time CCTV surveillance, as 

well as still image and recorded video face 

search in crowded locations, such as airports 

and stadiums. South Wales Police deploys 

NeoFace Watch using CCTV cameras mounted 

on a number of police vehicles and is using 

its real-time surveillance to locate persons of 

interest on pre-determined watchlists, whether 

criminals, suspects or missing persons. 

Assistant Chief Constable Richard Lewis said: 

“Facial recognition technology will enable 

us to search, 

scan and monitor 

images and video 

against a range of 

offender databases 

leading to faster 

and more accurate 

identification 

of persons of 

interest. This has 

been borne out by 

the recent arrest 

of a 34-year old 

man from Cardiff 

who was wanted 

for a recall to 

prison. He had 

walked past several officers on a main street 

in Cardiff before he was identified by the 

cameras and it is probably an arrest we would 

not have made at any previous time.” The 

system was deployed for the final of the UEFA 

Champions League, on June 3 at the National 

Stadium of Wales, pictured. ACC Lewis said: 

“We deployed NEC’s real-time solution, 

which enabled trained officers to monitor the 

movement of people at strategic locations in 

and around the city centre during this massive 

event. It was a great success.” 

River Island 


Utility Sites 

A utility required 24-7-site surveillance to 

protect overhead line cable replacement 

machinery; Ogier’s Scan-360 radar was 

chosen. The camera is integrated with the 

monitoring company Remote Surveillance‘s 

site security system and provides 24-7 

security at remote sites, throughout the 

south west of England. At such sites, tracks 

are laid for vehicles to access the site. 

Specialised line replacing equipment, cable 

and other temporary plant is installed for 

weeks at a time. James Leventhal, Director 

of Remote Surveillance says: “The Scan 

360 is installed in over 20 of our customer 

sites, the performance, detection and false 

detection rates are by far the best we have had 

from any sensor technology.” A stand alone 

integrated system combines the Scan-360 

Radar, Redvision camera, 4G-transmission 

with local recording and alarm integration, all 

powered by solar energy, with battery backup. 

According 

to Ogier, radar 

offers improved 

detection over 

passive infra-red 

(PIR) sensors 

because, unlike 

PIR sensors, 

which measure 

heat emitted 

from an object, 

radar is an 

active system 

that measures 

the entire 

environment. The product firm likens radar 

to a bright searchlight that illuminates a large 

area and detects all objects. PIR sensors can 

only look in the darkness for any infra-red 

energy an object may emit. The Scan-360 

radar detects and measures the target bearing, 

range, speed and amplitude. 

A trial of an Electronic Article Surveillance (EAS) device 

with River Island saw the high street retailer’s losses through 

theft reduce by 60 per cent in the flagship Marble Arch Park 

House store on Oxford Street in London. Besides a fall in theft 

of tagged items, the store also found a further fall of 27pc 

in theft of other products, not using the Concept Tag, from 

Agon Systems. As Agon say, the tag deters would-be thieves 

from coming into a store, once they realise it’s in use there. 

The retailer installed the tag in four stores in April 2016: three 

stores on Oxford Street, and one in Rotterdam’s busy Lijnbaan 

shopping district. Some 60,000 Concept Tags were sent to each. 

The tags have since been sent to a further ten stores, with another two to follow this year in the 

Netherlands and Sweden. Helen Tierney, Senior Profit Protection Manager at River Island, said: 

“When we agreed to trial the Concept Tag I knew it would help reduce our retail losses from 

theft. However, I didn’t expect it to be as effective as it’s been so far – or so quickly. The fact that 

shoplifters are moving to other stores as they know they’ll have no luck removing the Concept 

Tag is fantastic, and it’s especially welcome when it’s a River Island store in such a high-profile 

location as Oxford Street!” An earlier trial was with another retailer, JD Sports, in 2014. 

George Allinson Transport 

In 2006, George Allinson Transport invested 

in a monitored pulse fence to protect its lorry 

depot near Darlington. Eleven years later 

the system from Gallagher is still protecting 

the haulier’s perimeter. The owner, David 

Allinson, said: “The reason we invested in a 

monitored pulse fence was to deter trespassers. 

We have a number of high value assets, which 

can attract unwanted attention. If we were 

to have any of these assets stolen it would 

cause major disruption to our business and 

more importantly our customers, resulting in 

a loss of money for both parties.” Gallagher 

approved channel partner, GALFEN, the 

Tyneside installer of the product, visit the site 

twice a year to do any maintenance. David 

added: “The system needs little maintenance 

however ensuring that GALFEN check it out 

on a regular basis helps protect the longevity 

of the fence and gives us peace of mind that 

the system continues to protect our site.” A 

monitored pulse fence detects any disturbances 

and if anyone attempts to break into the 

premises delivers a short, sharp shock. 

Gatwick Airport 

A second contract with Gatwick Airport to 

supply and service extra CTX 9800 DSi 

explosives detection systems (EDS) has gone 

to Smiths Detection LLC, formerly Morpho 

Detection. After a trial and order for nine CTX 

9800 the then owners EDS announced earlier 

this year, Gatwick will deploy 11 more units 

to screen all in-gauge baggage in the North 

Terminal. This is the first order for the latest 

CTX 9800, which offers more throughput 

thanks to a belt speed of 0.5m per second, 

the makers say. Scheduled for deployment 

by September 2018, the contractor’s on-site 

engineers and technicians will maintain the 

products for a minimum ten years. Alasdair 

Scobie, Head of Commercial Operations 

at Gatwick said the airport’s focus was to 

maintain its robust security screening process 

while enhancing the ‘passenger experience’. 

“Working with Smiths Detection to upgrade 

Gatwick’s existing automated hold baggage 

screening systems ensures that we meet 

regulatory mandates whilst handling the 

growing passenger demand as we expand 

Gatwick’s role as a global airport.” 


23 

spend the budget


Children’s Hospital 

Sheffield Children’s Hospital has had IP video 

entry system installed. The ViP product from 

Comelit has been integrated with the hospital’s 

unified Cisco infrastructure network. As part 

of a £40m redevelopment, the video entry and 

access control system has been installed in a 

new section of the hospital, which is home 

to a new outpatients’ department and three 

wards, featuring more single rooms with 

en-suite facilities for parents staying with 

their children. The new building also includes 

priority car parking, a main reception area, a 

play tower and an inner courtyard play area. 

The entrances to the wards have been fitted 

with ViP Ikall and ViP vandal-resistant video 

entry panels, which allow staff to control the 

access of visitors. The entry panels transmit 

calls to ten Icona monitors at nurses’ stations, 

where staff can speak with visitors and allow 

or deny access. If the nurses’ station is not 

staffed, the call is automatically routed to the 

paging system to alert staff. The Ikall panels 

enable audio and video communication with 

visitors via a built-in colour camera and 

a two-way speaker. The panels have LED 

back-lighting and screen characters, featuring 

touch-sensitive keypads. The panels can be set 

to include options such as numerical pushbuttons, 

digital name directory and proximity 

RF readers. The Icona monitors have a 4.3- 

inch colour screen and come with a handsfree 

function, audio ringtone (with a range 

of polyphonic ringtones) and colour/contrast 

adjustment. The full duplex audio monitor is 

fitted with an SD card slot. Two Comelit help 

points were also installed on the network. 

Kinney Green 

BAM Western 

After a tender process, the Bristol-based 

construction firm BAM Western has selected 

Biosite for biometric site access, security 

and workforce management for its western 

region sites. Having previously used multiple 

suppliers, BAM Western sought economies of 

scale besides more intelligent data. BAM was 

already aware of the Biosite product, through 

its sister company BAM Plant. Andrew Hilton, 

Commercial Contracts Manager at BAM Plant 

says: “Our activities cover a wide range of 

mechanical and non-mechanical equipment, 

from site accommodation and communication 

links to electrical installation and fabrication 

services. BAM Plant had already supplied 

many BAM sites 

with Biosite and 

therefore we 

were confident 

in the breadth of 

functionality and 

service levels they 

could provide the 

Western region.” 

To evaluate the 

market, BAM 

Western held an 


tender review inviting suppliers to show 

products. Companies were scored on service 

support, software, hardware, reports, future 

development, ease of use, support, security 

and cost. Graham Kingdom, BAM Western’s 

Construction Director Manager says: “As 

BAM Plant already had a solid relationship 

with Biosite it made sense for us to source 

Biosite solution via BAM Plant. We were 

particularly impressed with Biosite’s reporting 

capability at group level and their integrated 

product offering and ability to scale in the 

future. “ BAM seeks to use more apprentices 

and the previously unemployed. By recording 

of time spent on site by these categories, the 

firm can now accurately report internally and 

externally. “Moreover, we can set ourselves 

ambitious targets to ensure we constantly 

improve our performance.” 

After a competitive tender, a contract with London-based 

property consultant Kinney Green to provide manned 

guarding services to its flagship property in the City of 

London, 5 Fleet Place, has gone to Axis Security. Eight 

employees have been transferred to the contractor via TUPE: 

a receptionist, supervisor and six security officers. Axis is 

also providing further officers to cover holidays and sickness. 

Jerry Paddon, 5 Fleet Place Building Manager, says: “Our 

occupants expect a high level of professionalism from 

everyone they come into contact with, especially when their 

clients visit. As well as keeping the building secure, it is also essential that our team is welcoming, 

knowledgeable and professional at all times.” On employee welfare Jerry says: “Having worked 

with what is an excellent security team for many years now, it is important for me to ensure they 

are well looked after by our security provider. Axis Security provides an excellent proposition with 

regard to employee welfare, benefits and training – even down to providing good quality uniforms 

that are both comfortable and attractive.” 

ENSEK 

The credit checking agency Equifax and 

ENSEK, a UK energy company, have 

formed a joint partnership to support identity 

verification and credit assessment services for 

new-to-market energy suppliers. The firms will 

supply real-time consumer and commercial 

data to energy providers, enabling them to 

on-board new customers more efficiently as 

part of an automated process. According to 

the companies this will give energy firms a 

better understanding of customers at point 

of registration, helping to mitigate the risk 

of fraud and bad debt. As a contribution to a 

consumer’s credit history, it could also be a 

proposition for those looking to improve their 

score. Rebecca Hammond, Head of Utilities at 

Equifax, said: “The energy sector continues to 

evolve at a rapid pace and undergo significant 

change, particularly with the growth of new 

market entrants, increased switching volumes 

and smart metering implementation. Coupled 

with the fact that energy suppliers are under 

ever more political pressure to increase 

engagement with customers, avoid price rises 

and cap prices for the most vulnerable. 

Australian Airports 

A contract with the Australian Government 

to deliver an automated ‘contactless’ traveller 

clearance for people arriving in Australia 

by air at its international airports has gone 

to Vision-Box. The project began in 2015 

after the Australian Government selected the 

Portuguese company to provide biometric 

border control SmartGates at all airports’ 

departures. This three-year contract will 

deliver the next generation of automated 

passenger-processing according to the firm. 

The Australian Department of Immigration 

and Border Protection (DIBP) seeks to collect 

and verify biometric data from all arriving 

air passengers. Known travellers will be able 

to self-process through the border without 

the need to physically use a passport, hence 

contactless, relying on facial recognition. 

Miguel Leitmann, Chief Executive Officer and 

co-Founder of Vision-Box said: “This contract 

represents an unparalleled milestone in the 

history of automation at the border, since it 

is the first time a government will implement 

biometric identification through contactless 

services. The March issue featured the 

company’s Automated Border Control (ABC) 

using facial recognition in use at St Pancras 

rail station in London, at the French border. 


Abcam 

At the new global headquarters of the life 

sciences company Abcam on their Cambridge 

biomedical campus, access control is from 

the manufacturer SALTO Systems. The 

construction company Kier has appointed 

SALTO Inspired Business Partner GBE Fire & 

Security to install and commission the system, 

besides providing fire, gas suppression, disabled 

alarms, CCTV and data network systems for the 

£46m office and laboratory scheme. The new 

site includes a three-storey laboratory building 

and a four-storey office building, connected by 

an atrium link, will combine Abcam’s facilities 

in Cambridge and will house the group’s UK 

innovation and manufacturing capabilities, 

laboratories, logistics, sales, marketing 

and corporate functions. It will also be the 

company’s European distribution hub. GBE 

will be working with partners SALTO, Gent, 

Baldwin Boxall and Pelco, with GBE’s work 

commencing in October 2017 for a scheduled 

completion in August 2018. Steve Rossiter, Key 

Accounts Manager SALTO Systems Ltd, says: 

“SALTO access control is in use at a number 

of bio-medical facilities around the world.” 

Among GBE’s other recent project wins are 

Godiva Place, a city centre site and part of 

Coventry University; the new £200m Jaguar 

Land Rover design and engineering centre, at 

Gaydon in Warwickshire; and 3 Wellington 

Place in Leeds. 

Urban Creation 

A Bristol-based property developer, Urban 

Creation, has used the Assa Abloy Hospitality 

Mobile Access product at two of its new 

student residences. The Manor House, and 

Charlotte’s Rise, pictured, historic buildings 

in the centre of the city converted by Urban 

Creation, are now offering secure access 

with VingCard Signature RFID door locks. 

The tenants can gain entry to their rooms and 

suites with a swipe of their mobile device. 

Check-in is immediate upon the start of each 

student’s lease through the mobile access app, 

and the app automatically checks them out at 

an agreed-upon time at the end of the lease. 

Jonathan Brecknell, director and owner of 

Urban Creation, said: “We are always looking 

for clever new ways to improve the experience 

of tenants in our properties and we think this 

will help to make their stay a smooth one. 

The move chimes with our ethos of creating 

homes that are both stylish and practical to 

live in, paying careful attention to all the little 

details that make a home a home – from clever 

storage space to logical layouts.” Assa Abloy 

adds that their Hospitality Mobile Access 

product also removes the risk of residents 

losing physical room keys, which is a security 

risk and adds to costs for replacing keys 

and door locks. If the student’s phone is lost 

or stolen, the key can be removed from the 

mobile app remotely. 

Dennis Eagle 

A manufacturer of refuse collection vehicles 

has launched a lone worker alarm app which 

monitors staff safety and GPS tracking 

location. Dennis Eagle long had a lone worker 

policy. However, while that was enough on 

paper, the firm felt it needed more structure 

and practical procedures. Besides service 

centres around the UK, mobile engineers do 

servicing at workshops, customer sites and 

roadsides. The nature of their work means 

that direct supervision cannot be guaranteed. 

StaySafe was rolled out to those engineers. An 

extra app was also set up on a shared mobile 

device, for employees working alone in the 

office in the evenings. A check-in interval of 

one hour was set up to monitor the engineers’ 

safety as they travel and work. Failure to 

check-in will notify all monitors within the 

Hub who can begin response procedures. Mandown 

alerts have also been activated to alert a 

monitor even when the employee can’t. Lone 

engineers are at risk to slips, trips and falls; 

being hit by a vehicle; and strain from heavy 

lifting. StaySafe’s man-down alert works 

by detecting a period of non-movement and 

sending a notification to the Hub and monitors. 

Richard Young, Health and Safety Manager at 

Dennis Eagle says: “For us, the check-in and 

man-down features are great as many of our 

employees are working in high risk areas. We 

know that if they suffer an accident, they may 

not be conscious or able to signal for help but 

now we can rest assured that StaySafe is able 

to do that for them.” Dennis Eagle decided all 

service managers should be set up in the Hub. 

Across board monitoring means that even if 

an employee’s direct manager is not available, 

there is always someone to respond to an alert. 

Tenby School 


Royal Armouries, Leeds 

The UK and USA manufacturer of defensive barriers and 

body armour is launching a new range of surface-mounted 

security barriers, HESCO Terrablock. Tested to deliver 

hostile vehicle mitigation and deter unauthorised access, 

the Terrablock range has been designed to be rapidly 

installed across diverse sites, the company says. Having 

deployed HESCO security barriers at the London 2012 

Olympics, the five-year development has seen Terrablock 

evolve in response to challenges, creating a security barrier 

that integrates earth-filled vehicle barriers and climb 

resistant weldmesh panels. Adam Wilding-Webb, Director 

of High Security, says: “The modular design of Terrablock provides the ability to easily and 

effectively upgrade site and event security in response to changing threat levels, whilst minimising 

the installation impact on the workforce and environment. The importance of having the right 

solution is paramount.” The block has already been used to protect oil and gas sites, and most 

recently event space and public arenas such as the Royal Armouries Museum, in central Leeds, 

pictured. Andrew Brown of Royal Armouries said: “Since the installation of the HESCO barrier, 

staff and visitors have expressed that they feel more reassured and safer for its presence. The 

installation team where incredibly patient, making sure this truly was a solution for our needs and 

the build was fast with no disruption to our business.” 

The new Tenby Church in Wales VC Primary 

School was built under the 21st Century 

Schools Programme, funded by Pembrokeshire 

County Council and the Welsh Government. 

The council’s in-house architect team 

designed the school, built by West Wales 

contractor Andrew Scott Ltd with fencing 

from Wolverhampton manufacturer Zaun Ltd, 

installed by Binns Fencing. Besides the Duo8 

fencing at the perimeter, sports fencing and 

decorative Bowtop Play railings were fitted 

around the playground, which meet RoSPA 

safety standards. 



25

News 

FITTED FOR YOUR 

ENVIRONMENT. 

Successfully integrate your 

security systems with SeeTec. 

Today, it is hard to find a project where 

integration isn‘t right at the top of the 

agenda. At SeeTec, we have developed 

innovative video management solutions 

that set the standard for connectivity. 

Thanks to intelligent interfaces and an 

open system architecture, security systems 

as well as all kinds of hardware and software 

components can be integrated 

qui ckly and efficiently into existing 

eco-systems. The result: more flexibility, 

efficiency, and sustainability. 

www.seetec-video.com 

management buy-in: 

New owners at Cardinal 

The retail and logistics guarding contractor 

Cardinal Security Limited has a new ownership 

structure. A management buy-in sees previous 

CEO and founder, Jason Trigg (pictured top) 

leave. New owners include as CEO, Simon 

Chapman, previously MD at Lodge Service; 

chairman, Michael Goddard, with over 40 years’ 

experience in the FM sector; and Director of 

Strategy and Finance, Stuart Marcy. Graham 

Allison, who joined Cardinal recently as 

Commercial Director, has been made MD. The 

firm is also expanding its head offices in Great 

Chesterford, Essex, with a training academy 

(featured last issue), a control room and 

‘intelligence centre.’ Meanwhile Amberstone 

Technology, the UK security and loss prevention 

company, has appointed Steve 

Evans, pictured right, as 

Commercial Director. He 

joins from Kings Security, where he was for 14 

years, amost recently as Chief Operating Officer. 

And National Business Crime Solution (NBCS), 

the not for profit body for sharing crime data, has 

made Daniel Hardy its new MD. Dan, pictured 

left, was in the Grenadier Guards, a Met detective, 

Head of Risk at G4S, and at Sainsbury’s. p 

Protector buys Valleywatch 

Tyneside-based The Protector Group has bought Valleywatch, the firm 

created 20 years ago to secure one of the country’s largest and longestgoing 

industrial estates, at Gateshead. Valleywatch physically and 

electronically guards the Team Valley Trading Estate. This opens up 

the potential to enter the national industrial estate security market, says 

Lord Stevens, chairman of Protector. Protector acquired Hartlepoolbased 

QW Security in 2015. Staff numbers across the group have risen 

from 230 to 370 in the last two years. Protector is also based on Team 

Valley. Lord Stevens opened Valleywatch in 1996 while he was 

Northumbria Chief Constable, before his move to London as Met 

Police Commissioner. He described Valleywatch as a vital and wellrespected 

business. He said: “Our aim is to develop new services and 

introduce new investment to build upon its long-established 

monitoring and response operation. Police cuts are supporting the 

growth of the private security industry and the purchase of 

Valleywatch means The Protector Group now possesses two control 

rooms supported by the region’s largest mobile response fleet.” p 

26 


And Bodmin makes nine 

Bodmin Town Council’s CCTV is now being monitored by Cornwall 

Fire, Rescue and Community Safety (CFRCS) Service at their new 

Critical Control Centre in Tolvaddon, as featured in the January issue. 

That makes west Cornish nine towns and parishes’ monitored CCTV, 

since Tolvaddon started in July 2016. The main places covered are 

Penzance, Falmouth and Truro. A link is being provided to the 

Emergency Management Centre at County Hall in Truro. Tolvaddon 

has links to police and ambulance, to summon help for crimes or for 

anyone seen taken ill or injured. Funded entirely by the town councils, 

the project, thought to be the first of its kind in the UK, also does 

wider council work, including out of hours highway calls. p 


Body Worn Video 

thumbs up from cops: 

Support for cams 

Front line police officers have widespread 

support for body-worn video cameras, 

according to a study by criminologists at 

London Metropolitan University. The 

academics looked at officers’ attitudes 

towards the technology during trials with 

the City of London Police. Officers were 

interviewed before and after the trial to 

identify any shifts in attitude. The 

research found that 83 per cent of police 

officers feel that body cameras should be worn. Lead author Dr James 

Morgan, from London Met, said: “Contrary to many assumptions 

regarding ‘cop culture,’ the officers surveyed and interviewed for this 

study were very progressive in their approaches to this new technology. 

They wanted greater accountability and oversight and believed in their 

own policing practice and wanted this recorded. The findings also point 

to a particular context in policing, where actions are often scrutinised 

with members of public armed with their own recording equipment.” 

Police wanted their own footage to counter negative portrayals found 

on social media. However only a minority of officers thought that 

cameras will make the police feel safer; or that the cameras will 

improve the behaviour of the public who interact with officers. p 

Standard for BWV 

BSI (British Standards) has launched a voluntary standard for body 

worn video, the cameras ever more widely in use by police and others 

across the UK. 

In October 2016 the Metropolitan Police announced a roll out of 

22,000 such cameras. Hence the new standard, BS 8593: 2017 Code 

of practice for the deployment and use of Body Worn Video (BWV), 

developed by officials and with security and privacy groups – including 

the Home Office, the Met, and Big Brother Watch (BBW). BSI says 

that the standard delivers a common framework. It provides technical 

and operational recommendations for appropriate and proportionate 

deployment and use. BSI saw a gap due to the differences between 

use of CCTV and BWV, and to avoid a repeat of the privacy concerns 

during roll out of CCTV. BWV deployment needs to be based on 

legitimate reasons, particularly by doing a privacy impact assessment. 

What they say 

Anne Hayes, Head of Market Development for Governance and 

Resilience at BSI, said: “During the development of BS 8593 it was 

agreed that public confidence in the operation and management of BWV 

was critical, with balancing safety, security and privacy matters a central 

concern. The involvement of both security and privacy groups shows 

that standards can deliver industry consensus by aligning agendas to the 

public benefit. BWV has an advantage as a security device in terms of 

providing the user with a sense of protection; a second pair of eyes and 

ears should something go wrong.” Tony Porter, Surveillance Camera 

Commissioner, said: “As the use of body worn cameras proliferate they 

become more and more engrained as an intrusive capability in the daily 

lives of citizens. The important and fundamental balance of preserving 

the rights of citizens whilst keeping our communities safe and secure, 

are at the heart of the Home Secretary’s Surveillance Camera Code of 

Practice which I regulate, the principles within that code are at the heart 

of the new standard, and I commend its introduction.” Deployment can 

be to safeguard staff; as a deterrent; for evidence capture; promoting 

transparency (as for bailiffs or parking wardens); or for training. p 

www.professionalsecurity.co.uk SEPTEMBER 2017 

Complete Connectivity 

Solutions 

CSL - the trusted choice 

www.csldual.com @CSLDualCom ©CSL DualCom Limited

Una Says 

As a woman in security and company 

owner I have held many industry 

roles that had previously only been 

held by men. I was beginning to 

feel part of a historical footprint! 

However, there are still roles which 

until now have never been held 

by a woman, and Jane Farrell of 

Sodexo is making her mark on the 

profession, writes Una Riley. 

Simon Pears of Sodexo 

28 

Main picture: Jane 

Farrell 

Photo courtesy of 

Sodexo 

Next page: Left to 

right, Professional 

Security MD Roy 

Cooper, Jane Farrell 

and Una, in 2013 

when Jane won a WiS 

award in the ‘industry’ 

category 

Una Riley has worked 

on behalf of many 

security industry 

associations. She is 

Master Emeritus of the 

Worshipful Company of 

Security Professionals 

and separately a Past 

Master of the Guild of 

Public Relations 

Practitioners. 

Since I started my company in 

1985 I have been championing 

women in security and it 

gives me great pleasure to see all the 

women that are now choosing our 

profession as their career of choice. 

Recently, Jane Farrell of Sodexo 

was appointed Head of Security for 

UK and Ireland; and in the same 

week made history as the first IPSA 

female chairman in its 59 years. Like 

many other security professionals 

her career path finally led her to the 

wider world of security. She started 

in 1982 as a management trainee 

in hospitality. By 1983 she took on 

the role of hospitality manager for 

the ‘Directors Table’ where she held 

various managerial roles before 

Directors Table was acquired by 

Sodexo in 1989. Her background was 

training and development, but after 

joining Sodexo there were many more 

opportunities open for her to choose 

from and she grabbed them with both 

hands. One of those roles was that of 

account manager, which she not only 

enjoyed but also provided her with a 

wealth of operational knowledge and 

experience. She continued with her 

customer facing roles up until 2007 

when the opportunity arose to transfer 

her operational skills and experience 

into strategic improvement through 

project management. 

Service ops 

In 2007 Jane was appointed FM 

Development Manager for the Centre 

of Excellence, run at that time by 

Kathy Ridgard. Now Jane sits in 

Phil Smith’s, Service Operations, 

Director of Soft Services leadership 

platform. She contributes from bid 

support, mobilisation, optimisation 

and developing people through the 

Centre of Excellence. Kathy Ridgard 

as Director of Centre of Excellence, 

won the industry category of the 


Professional Security Woman in 

Security Awards (WiS) 2012; but she 

has sadly since died. Simon Pears 

now Global Head of Security for 

Sodexo, and Kathy Ridgard were 

recognised for the start-up of Sodexo 

Security UK. 

Award 

The security service is accredited to 

ISO 9001:2008, incorporating BS 

7858 employee vetting, BS 7499 

manned guarding and BS 7958 

management and operation of CCTV. 

This foundation was achieved with a 

core team that Farrell was part of and 

now oversees. Last year when Jane 

was the FM Development Manager 

– Service Operations she won the 

Alan Tilley Award. Tilley worked for 

Sodexo for over 40 years and was 

awarded an OBE for his services to 

hospitality. This award is given to an 

individual who exemplifies Alan’s 

qualities; for someone who goes the 

extra mile not just for a year but over 

a long period of service. On receipt of 

the award Farrell said: “My mission 

is to develop and recognise, people 

at work and personally provide them 

with skills to reach their full potential 

to seek future career opportunities, 

success and recognition. I love the 

diversity of my role. It provides me 

access to reach many. I have a passion 

for bringing a gender balance to the 

security industry. I have enjoyed a 

fulfilling career within Sodexo who 

have provided me with opportunities 

and I feel lucky to be in a position 

where I can support others with their 

careers by giving back.” 

Developed 

Jane’s 

making 

her mark 

Farrell cannot be described as an 

overnight sensation, she has worked 

hard. I asked; in 1982 when you set 

out in hospitality did you ever think 

you would be in the world of security 

as such a prominent figure by 2017? 

She replied: “I felt comfortable in the 

hospitality world especially as it was 

the booming 1980s and it developed 

my forward thinking and planning 

skills but I then wanted more general 

management exposure to 

run groups of contracts. The 

business started to change as 

➬ 


Una Says 

➬ 

our clients became more facilities 

focused and we started winning 

other service lines but security didn’t 

feature much at that time and I never 

imagined myself as a prominent figure 

in the security industry.” 

How it felt 

Farrell was a winner of the WiS 

award in 2013. I asked how she felt 

when she won. She replied: “I felt 

incredibly proud when Roy Cooper 

phoned one Monday morning to tell 

me that I had won the award. I had no 

idea that I had even been considered 

for an award in the security industry. 

I had worked hard to develop my 

own Sodexo women in security group 

which was an internal project and 

I hadn’t realised that it was getting 

external coverage. Winning the award 

gave the stepping stone to share my 

experiences with other women and 

network groups to strengthen the 

focus of employing women in the 

security industry in meaningful roles. 

I personally felt that I had achieved 

a huge step forward in my career in 

up-skilling men and women in skills 

necessary to deliver good security to 

our clients.” 

Network group 

continued ... from previous page 

She won the award for promoting 

women in security within Sodexo 

by creating a network group in 2012 

– Sodexo Women in Security. The 

objective was to increase Sodexo’s 

Security’s female population from 

10.5pc to 12pc; they are at 17.3pc in 

2017. I was witness to the formation 

of SWiS and am overjoyed at the 

success. Farrell has a core objective 

to promote personal and professional 

development opportunities for 

women within Sodexo to increase 

the confidence, awareness, and skills 

of female employees to consider a 

career in the security industry and 

she is doing a great job … the figures 

speak for themselves. Farrell went 

on: “There have been many times 

when I have had to step out of my 

comfort zone but each time it got a 

bit easier and my confidence grew. 

I hope my achievements help to 

inspire other women coming into the 

security industry to continue to grow 

the percentage of women working 


in security and work collaboratively 

with our male colleagues to define 

a career pathway to attract young 

people. Externally winning the 

WiS award in 2013 gave me huge 

confidence to attend other external 

groups through ASIS, Security 

Institute, the Worshipful Company of 

Security Professional (WCoSP) where 

I became a Freeman of the Company 

and a Freeman of the City of London 

this year.” 

And IPSA chair 

The accolades just keep on coming 

for her. I was aware of other tributes 

and asked her to explain. She said: 

“Through Sodexo women in security 

I have mentored women to achieve 

their level three security operations 

award. Some of these women include 

Lisa Butters, Security Supervisor 

who was shortlisted for a First Shine 

award and Diane Gleeson, Security 

Coordinator who became a recipient 

of the ‘Sodexo Rising Star’ award last 

year. Diane was awarded for her work 

with security compliance, following 

the new SIA licensing processes. I 

also won the award for developing 

both men and women in security. I 

won the Sodexo, Northern Power 

Transformational leader award in 

March 2017 for my work mentoring 

our northern ladies in security.” It is 

unbelievable to see how many women 

are now working to champion other 

women. It is a dream come true for 

me. In the 1980s when I was on many 

occasions the only woman in the room 

it was a vision that one day females 

in the industry would be contributing 

and being recognised for all their 

good work. Farrell is on a roll and 

was elected the new chairman of IPSA 

(International Professional Security 

Association) at the meeting of the 

International Council on July 27. 

Busy time 

She said: “I have been a member of 

the IPSA management board since 

July 2014. I became Deputy Chair 

in 2015. During the past two years, 

I have represented the association at 

many events and spoke at the 2015 

Women in Security awards hosted 

by IPSA. I am looking forward to 

developing specialised sections 

within the membership, chaired by 

independent specialists to give our 

members greater value and shared 

experience. I would like to introduce 

a wider range of training and link to 

CPD points involving our members 

in more activities.” It has been a 

busy time. I asked her how has this 

affected her. She replied: “I feel very 

proud and overwhelmed of what I 

have achieved but I couldn’t have 

done this without the support of my 

family and colleagues. I have met 

many like-minded women and was 

asked to speak 

at the first 

SIA diversity 

conference last 

year and the East- 

West conference 

in Paris in 2014 

about my work 

with raising 

awareness of 

women in the 

security industry. I also continued 

my own personal development to be 

awarded a distinction in the level five 

Diploma in Security management.” 

Vision 

It sounds like one of those special 

times when everything just comes 

together. I asked her of the future. To 

position Sodexo as a total security 

solutions provider, she replied. “We 

are capable of bidding, winning and 

operating multi-country contracts 

within the service operations 

framework to improve margin, 

support growth, improve safety, 

ensure predictable quality whilst 

always chosen and rewarded for 

making every day a better day.” p 

About WiS 2017 

The NSI is the host of 

the 2017 four Women 

in Security awards, on 

the Harmony cruise boat 

of Bateaux London, 

on Thursday evening, 

September 14. 

Jane Farrell centre 

with IPSA stalwarts, 

vice president Patrick 

Somerville and Roger 

Felgate 


29

London Interview 

guarding firm: 

Deputy MD 

joins team 

We have another lunch with senior 

guarding people in London; this time, 

south of the river. The invite came from 

Incentive Lynx, whose MD Craig Pickard we 

last dined with in August 2012, during the 

Olympics. Time flies. The occasion was to 

meet the company’s new deputy MD, Sara 

Taylor, as featured last issue. 

Right: Sara Taylor 

Photo courtesy of Incentive 

Lynx 

30 

HAPPY 

‘Let’s remember that 

technology in itself is 

not good or bad – it is 

either used well or 

poorly by humans.’ 

Cyber researcher Dr 

Mary Aiken. 

We were at Borough Market, 

scene of the June terror 

attack, as that happened 

to be quite near the head office of 

Incentive Lynx in SE1. 

A first 

Our first question was how she came 

to be in the guarding sector; her 

smiling reply was - like so many 

others who’ve stayed in it for years, 

and risen through the ranks - that 

she ‘fell into it’. The only possible 

connection with private security 

was that her father was a 30-years 

policeman. She recalls she had been 

made redundant from a sales job and 

went for another one at a security 

company; Securiguard, later bought 

by the services firm Rentokil Initial. 

The interviewer, like her, was a 

Liverpool football fan. To leave Sara 

for a minute - we were in a Levant 

restaurant at one end of the market, 

and could hear the rumble of trains 

above going in and out of London 

Bridge station - as she acknowledges, 

by being a woman in security in the 

1990s made her something of a first. 

And she and her sales team racked 

up successes; including a Rentokil 

chief executive’s award. She was in 

sales until 1999, though had already 

been going into account management, 

and working with what was then the 

Lord Chancellor’s department. She 

went into international accounts in 

2000. Originally based in the north, 

in Manchester, she moved to Milton 

Keynes, albeit mainly working from 

home. She was looking after courts 

security contracts for 19 years, sales, 


account managing and developing 

operations; ‘the whole thing ... I was 

instrumental in setting up the national 

accounts team’. Other contracts she 

was looking after were corporate 

ones, for the likes of De La Rue; and 

Johnson Controls. 

Courts contract 

In 2007 came a national contract for 

courts, that she mobilised and ran; 

‘which was 525 courts across the 

country, 2500 staff, 35 managers’, 

and worth £32m. On day one, she 

recalls, there were no missed shifts 

anywhere. “It had helped that we had 

done most, well, half of it already. 

But we had really good mobilisation. 

It taught me a lot, that we had to 

have everybody completely on plan. 

Because there was no room for error 

for a contract of that size. But I was 

really lucky, I had a fantastic team; 

yes, a really good team.” As anyone 

who has worked on a large project 

to a timetable like that, there’s hard 

work that can even take you and 

others to the edge of madness. That 

we happened to remember the London 

Olympics, when all the talk was of the 

high-profile fiasco by sole Olympic 

guarding contractor G4S, who 

notoriously could not mobilise, made 

us ask how do you mobilise properly. 

In the detail 

Sara had already answered, in 

fairness. But she agreed that it 

was about attention to detail, and 

exercising control over that detail; 

and keeping the client well-informed 

too, she added. Because if you don’t, 

the client can do one of two things, 

as Sara said. Either they assume that 

everything is all right (and, though 

she didn’t add, we can add that if 

something unexpected rears up, it 

becomes an extra problem that the 

client was in the dark). Or, they feel 

panicky, fearing the worst needlessly. 

“It helped we already had three of the 

five regions; we had already worked 

for them, in the north, Midlands and 

the south west. London was one of 

the biggest regions that we took over, 

and it wasn’t particularly - I have 

to be careful, but we faced some 

challenges, shall I say, with quality 

and numbers of staff; but like I say, I 

had an absolutely brilliant team.” 

There for growth 

On Sara’s appointment, Incentive 

Lynx - the security part of a larger 

facilities management contractor 

Incentive FM Group - very much 

made the point that she was there to 

drive growth. The Group in recent 

years, since it acquired Lynx, indeed, 

has further added to its services, a 

building engineering and windowcleaning 

business. Clients can either 

have a single security, a bundle of 

services, or to use the jargon ‘total 

facilities management’. Professional 

Security raised the recent launch 

by another, larger, FM contractor, 

Mitie, of their ‘City Class’ service, of 

particularly smart-looking corporate 

security officers for City customers. 

“Which we do already,” Sara 

said promptly. It’s fair to say 

that Incentive Lynx have been 

➬ 


They see a well secured airport. 

You see smart data to 

optimize traveler flow. 

Bosch empowers you to build a safer and more secure 

world. And with built-in video analytics as of the IP 4000 

cameras, we allow you to use video data for more than 

security alone. Like identifying interruptions and 

patterns in airport traffic. 

Find out more at boschsecurity.com 

+1 

People counting 

Queuing alarm 

Enforcing safety 

regulations

London Interview, News 

➬ 

About the firm 

Incentive Lynx do slant 

towards the London 

corporate sector, doing 

guarding at such sites as 

The Leadenhall Building, 

nicknamed ‘the Cheesegrater’, 

pictured above left; 

and The Blue Fin Building 

in SE1. Visit www. 

incentive-fmgroup.com. 

Top: The Leadenhall 

Building on the left and 

30 St Mary Axe to the 

right. Above: The Gherkin 

close up 


continued ... from page 30 

a London and south east-based 

company, working with the likes of 

The Kings Cross Development, 30 St 

Mary Axe (The Gherkin), Paddington 

Central and The Leadenhall Building; 

and some shopping centres. Note 

that the security firm is looking to 

extend geographically, where there’s a 

‘cultural fit’. 

Not all a bundle 

While it’s always good for 

conversation, because there’s 

not a right or wrong answer - as 

Professional Security said, it's 

whatever the customer wants - we 

resisted the temptation to ask about 

the merits of security as a single 

service or part of the FM ‘bundle’. 

Suffice to say that Craig made the 

case for his company - as privatelyowned, 

‘so the shareholders are 

involved in the day to day activity 

of the business, and no external 

shareholders’; and with central Group 

resources such as health and safety, 

and HR, that a stand-alone security 

company might not afford. “We don’t 

just try to bundle everything together, 

because we believe that can dilute the 

expertise of a single service. Because 

no matter what it is, you have to have 

the knowledge and the experience.” 

Security, then, by subject matter 

expert, or ‘trusted advisor’ as Sara 

added. Which does bring us back to 

how and why Incentive Lynx recruited 

Sara. 

Front line 

School goes in-house 

Whether guarding or other services should be in-house or 

contracted out depends on many factors - not only cost. 

For example, SOAS – the School of Oriental and African 

Studies at the University of London – is to stop outsourcing 

its core support services to contractors from September 

2018. This covers more than 120 staff in security 

and portering; cleaning; catering; events hospitality; 

mechanical and electrical services; post-room; help desk 

and reception. Not covered are lift maintenance; waste 

management; fire safety and protection; and independent 

inspections and testing; the school is looking into those. 

Russell Square-based SOAS has told its two private 

contractors Elior (which does catering and hospitality) 

and Bouygues (which manages all other support services) 

Craig said: “And the thing that struck 

us about Sara was her experience, 

and her obvious attention to detail, 

but also her appreciation for the front 

line, as it were. Too many managers 

tend to get caught up in the theoretical 

and the strategic, as opposed to 

the understanding exactly what is 

being done. Because the role of a 

security officer is what we have just 

talked about,” - as we were eating in 

Borough Market, it seemed indecent 

not to have raised terrorism - “the 

current risk is just getting more 

and more complicated, really. I am 

sure other companies say the same 

thing. A wide range of services are 

required from your security officer.” 

Sara nodded here about the ‘much 

maligned’ security officer. When 

something goes wrong, people jump 

up and down; but as Craig put it, 

who ever rings payroll, to thank 

them for getting their pay right this 

month?! Having covered Sara, and 

the company, it remained only to 

cover the wider sector; and - while it 

may be wrong to treat women as an 

issue, rather than anything out of the 

ordinary - Craig (who’s Canadian by 

the way) did say: “I don’t think there’s 

enough women in the security,” and 

here he gave a word of praise to 

the Professional Security Women 

in Security awards. “I think it’s 

important that we have a team that is 

diverse.” Since that last 2012 lunch, 

guarding is still a competitive and 

price-driven sector; and, Craig noted, 

regulation of it has stalled. Having a 

licensing regime more fixed on the 

security business than the individual 

was what his company supported. 

But Brexit 

They like others in contract guarding 

feel, to use Sara’s phrase, ‘the whole 

thing needs an overhaul’, including 

the Security Industry Authority’s 

approved contractor scheme. Yet 

given Government and parliament will 

have its hands full with Brexit, for 

years, regardless of the fact that the 

SIA might like an overhaul itself - as 

much has changed since the original 

2001 Act, and the regulator is holding 

a gathering of industry figures to 

sound out views next month - it hardly 

seemed a topic worth following with 

Craig and Sara. When we stepped out 

of the restaurant, Borough Market was 

still busy with tourists seeking food 

and drink. It was turning to drizzle. p 

it will end their current contracts by the start of the next 

academic year. SOAS Director Baroness Amos, a Labour 

life peer, called it a right decision; the institution already 

guarantees the London Living Wage (set at £9.75 an hour) 

for all staff, contract or not. “Now putting our whole 

workforce on same terms and conditions reflects our values 

of social justice and equality. Our support staff help to 

make the university tick and we could not deliver on our 

teaching and research agenda or offer an excellent student 

experience without them. Our staff and students have 

campaigned passionately for this. It has been a challenging 

journey at times but they have enabled us to get to this 

point.” Meanwhile, Transport for London has been merging 

50 facilities management contracts into six, and requiring 

its FM providers to show what they’re doing on equality 

and diversity, and apprenticeships. p 


OPERATE IN 

THE BEST 

CIRCLES! 

Awarded Dahua’s Distributor of the Year 2016 

Range of value added services, including technical support, 

pre-sales design, pre-configuration and onsite commissioning 

Competitive pricing 

Certified Dahua training provider 

DELIVERING TOMORROW’S SECURITY TODAY 

For more information call or email our sales team 

Tel +44(0)29 2064 1509 sales@oprema.co.uk www.oprema.co.uk

Interview 

On Close 

Protection 

George Foster of 

Intelligent Protection 

International 

Photo courtesy of IPI 

Below: Hotels can 

be at glamorous 

destinations (pictured, 

the InterContinental 

London - The O2, at 

Greenwich, with a view 

of Canary Wharf .... 

Photo by Mark Rowe 

In our July issue we featured 

Alex Bomberg, the group CEO of 

Intelligent Protection International 

(IPI), about counter-espionage. This 

month we speak to that company’s 

MD George Foster about another 

arm of the company; close protection 

(CP). 

While the company has 

done work in ‘hostile 

environments’ and indeed 

still does, in north Africa for instance, 

the bulk of its work is in the UK 

and the rest of Europe. Guarding 

someone in Libya, and an executive 

doing business on the Continent, 

takes different skills, that the former 

military or police man or woman 

may have. Or may not. Softer skills, 

that the SIA’s licence for CPs may 

not cover well, or at well; holding a 

conversation with a high net worth 

individual, for instance, about current 

affairs. 

Categories compared 

If you’re sending your CV to the 

company seeking work - and they do 

turn down most CVs they see - bear 

in mind that having taken a course 

in firearms will not be not much 

use by comparison, especially as a 

bodyguard cannot carry a gun in the 

UK. IPI has just opened an office in 

Paris, and is looking to open a couple 

more this year. Their bodyguarding 

work covers royal families and heads 

of state; celebrities; and those high 

net worth individuals. We asked 

George to compare the categories. 

With royals, it’s about etiquette; 

and understanding their culture, and 

its differences from yours, most 

obviously about how to address them 

when spoken to. That differs from pop 

stars, where as George puts it things 

can be a lot more ‘relaxed’. You 

have to be more dynamic: “There’s 

less of an itinerary, and things can 

change at a very fast pace.” The star, 

being in the public eye, can draw a 

lot of attention. Whereas a royal may 

be famous, but only in their home 

country, and not if they’re on holiday 

or honeymoon. George points out that 

for a celebrity, close protection might 

not be a requirement as much as a 

status symbol; and it’s not something 

that IPI like to cater for. The bodyguard 

can become almost a bagcarrier, 

and there may not be much of 

a threat. Whereas someone of political 

A to Z 

of CP 

stature may well face significant 

risks. Alex Bomberg offered a word 

here; ‘buddy-guard’; meaning that the 

close protection for a celeb becomes 

part of the entourage, and a bit of a 

celeb themselves (on social media 

for instance); whereas the job of 

close protection demands you be firm 

for the sake of security. You cannot 

always say yes; sometimes the celeb 

(like any other client, in fairness) 

may have to be told that going 

somewhere is not sensible. Looking 

good - wearing dark sunglasses, 

being The Bodyguard as in the Kevin 

Costner film, rather than a bodyguard 

- is different from providing a 

professional service, Alex suggests. 

We ask about hotels, as executives 

and celebrities alike may use 

them. IPI argue that there’s 

a misconception about close 

34 SEPTEMBER 2017 PROFESSIONAL SECURITY www.professionalsecurity.co.uk 

➬

Interview 


.... but the less 

glamorous reality for 

the close protection 

operative may be 

hours of standing on 

guard in a corridor 

London speakers 

Alex Bomberg of IPI is 

among the speakers 

at a BSIA networking 

evening at the London 

NW1 offices of Facebook, 

on October 24. Gary 

Hibberd, MD of Cyber 

Safeguard and Stephen 

Lampett, BSIA Technical 

Manager, are also 

speaking. Visit www.bsia. 

co.uk/events. 

A US Secret Service 

agent waits by the 

spare limousine in 2009, 

before President Barack 

Obama’s motorcade 

departs for a tour of the 

Forbidden City in Beijing 

Photo courtesy of the US 

Department of Homeland 

Security 

protection; most of the work is not 

physically keeping the outside world 

at bay from the client, but planning: 

going over the route, from the airport 

to the hotel to the meeting to the 

hotel and back again. At a hotel, who 

is the point of contact. Where are 

the entrances and exits, and are fire 

escapes an option, from the dining 

room for example. If the client is 

highly recognisable, do you want him 

beside a window? More practically, 

if the client is eating lunch, that may 

well be the one chance for the next 

few hours that you, and any other 

members of the team, have to eat 

also. A businessman is hardly going 

to halt his day, for you to take a bite 

to eat; likewise, if he goes to the 

gents, that’s your time to take a leak. 

If you are caught short, an exec is not 

going to wait; he’ll be on his way. 

Route reconnaissance 

The same planning goes into ‘route 

reconnaissance’. How bad might 

be the traffic; any roadworks, any 

police stations or barracks on the 

way, or hospitals, places to head 

for if the client comes under attack 

or simply falls ill. Does the client 

take medication? And there must be 

contingencies for contingencies. As 

for the risks to the principal, a music 

star may have fanatical fans; a head 

of state political enemies. Fans may 

get to the star’s 

presence, by hook 

or by crook; but 

only to speak; a 

political enemy may 

throw eggs or paint, 

or even attempt to 

kill. If the close 

protection team 

find themselves in 

the position that an 

assassin has drawn 

a gun, it’s already 

too late. And despite the films such as 

Clint Eastwood’s In the Line of Fire, 

IPI do not advocate that you jump 

in front of bullets; because as they 

point out, chances are that someone 

will have more than one bullet in a 

gun; or if they swish a knife, they 

will swish it again. If the first bullet 

hits the head of state, the second will 

hit you. Better to plan and to pick 

up indicators of such an attack. To 

think of famous assassinations, while 

some have been in the shot man’s 

home country, many are abroad. 

Close protection is covered by laws 

of each country. The SIA covers the 

UK; IPI has recently received the 

relevant accreditation to operate as a 

company in France. On the SIA, IPI 

like others in CP do not speak well 

of its regulation of the sector. For 

one thing, you can pass the training, 

so as to apply for a licence, and yet 

lack what it takes. You can be 18; 

without a driving licence; physically 

handicapped, even. Alex and George 

echo nagging concerns held by others 

in CP over the quality and value for 

money of training providers - and 

dubious and outright fraudulent 

training is a problem in the door staff 

and guarding sectors too - and how 

can exam awarding bodies police 

that? Besides, as of May 2017, some 

13,946 held a CP licence; few, George 

says, are doing close protection work. 

Armoury 

In the United States, states may 

have their own requirements, some 

more robust than others, for instance 

around the carrying of firearms. 

The CP ‘armoury’, in any case, 

George suggests, should include a 

‘trauma kit’, in case of injuries, and 

pediatric equipment if the principal 

has children; and such things as an 

oxygen supply and defibrillator. 

In large CP teams, even more, 

communication - radio comms, 

George adds - are key. Why radio, 

ahead of mobile phones? If you’re in 

a country that suffers a terror attack, 

quickly mobiles might not work as 

everyone wants to ring their family. 

Other basics to carry are notepads, 

and torches - ‘I know people want 

to hear firearms, but it’s something 

we try to veer away from’. IPI can 

offer it, but ask if carrying a firearm 

is required, or a symbol of status. As 

George says, they try not to leave 

themselves susceptible to anything 

that might harm or embarrass the 

principal. Say you do carry a gun, and 

fire a shot; some authorities may well 

have to investigate. If the bodyguard 

is detained, where does that leave 

the rest of the mission. Airports and 

many hotel chains abroad operate 

metal detectors on entry; how are you 

going to explain a gun? Especially if 

you are escorting the principal from a 

hotel to the car door, one of the more 

vulnerable points of a principal’s day. 

Again, the high net worth individual 

is not going to wait, to ask after the 

welfare of the CP team; he will be 

gone. George returns to his point 

about planning; such things can and 

should be looked at, way in advance. 

Hours of standing 

If it still sounds glamorous, consider 

that the CP operative’s day may be 

hours of standing outside a hotel door. 

When the principal goes to sleep, then 

you can; except that you may have to 

do paperwork; liaise with the office; 

and if the job is at all a long one, 

wash socks, call home, even have a 

hair-cut. As Alex adds, the principal 

will not see any of that. If a team is 

covering a principal, who goes back 

to his hotel room at 7pm, you may get 

permission to go off duty. But if the 

principal decides to go to a restaurant, 

or a nightclub, or his family decide to 

go out, they may ask you to carry on 

working. Or the family may change 

their mind and want to go to the 

match at Wembley. That will take 

tickets (and can you buy tickets so 

that operatives are nearby enough to 

respond, overtly and covertly?). Or 

they visit the Brit Awards; and fall 

asleep: “That’s how it goes,” George 

says. “You do have to be on your 

toes, you do have to keep a level of 

concentration, constantly, which is 

probably one of the hardest aspects 

of the job; it’s easy to dip in and 

out when you are doing the same 

thing, constantly. But you need that 

mental agility, I suppose, to stay on 

point.” Alex gave the example of a 

royal’s honeymoon that covered nine 

countries. That took some recces, 

and logistics. The CP team did not 

wear dark suits, that would only have 

made them stick out; they wore beach 

shorts and t-shirts like the royals. 

But that casual dress did not extend 

to flip-flops; try responding at speed 

wearing those on your feet!? p 


Sequrinet-Advert_half-Page - April2017.pdf 2 30/03/2017 12:48 

Sequrinet is one of the most secure 

network products available on the 

market today. 

Str0ng3r 

sequrinet 

NOW FEATURING 

Enhanced Password Control 

Pa55w0rd! 

ADMIN 1234 

Installers will have the option of Enhanced Password Control (EPC). This will prohibit the use 

of ‘1234’ and other easily infiltrated passwords and only allow the use of passwords upon 

selection, the EPC will remove any backdoor user capability and will disable P2P and DDNS 

options by default. 

TRADE ONLY SECURITY DISTRIBUTOR 

FIND OUT MORE AT 

WWW.VIDECON.CO.UK/NEWS/SEQURINET 

Call: 01924 528000 | Email: sales@videcon.co.uk | Register online today: www.videcon.co.uk

Interview 

About Mike and 

Graham 

Graham Bassett and Mike 

Hurst each run their own 

independent security 

recruitment businesses, 

with some 50 years-plus 

experience between them 

in this sector. Aside from 

the day jobs they are 

among the vice-chairs of 

ASIS UK and are involved 

in other voluntary roles. 

Visit www.asis.org.uk. 

Below: That ASIS UK 

20th anniversary 

cake (before it was 

completely eaten - yes, 

none left in any fridge) 

Above left to right: 

Mike Hurst and Graham 

Bassett 


recruitment views: 

Coffee and 

maybe cake 

next year 

We reconvene at Speedy’s cafe in 

London with recruitment consultants 

Graham Bassett and Mike Hurst to 

talk about security management 

jobs. 

Besides their own day jobs 

in recruitment, the two are 

among the many men and 

women who do volunteer committee 

work for the UK chapter of ASIS 

International, which is 25 years old 

in 2018. The chapter plans events 

to celebrate that milestone, and who 

knows, it could mean another cake 

like the one to mark the 20th. 

Stripes 

If cake is on the menu at Speedy’s, it’s 

well down the list and Graham - who 

is rather a connoisseur of food - has 

poached egg on brown toast, Mike has 

a cooked breakfast, and Professional 

Security has double egg and chips. 

As at previous gatherings, the talk 

ranges over what it’s like for security 

managers. Mike began (thanks to 

Tube trouble, Graham arrived later) 

by stressing how the job of head of 

security now is ‘really tough’; for 

one thing, because of the things that 

he has to keep in mind, from the law 

to the insider threat. It may be telling 

that we - the three around the table, 

and the security industry and business 

38 SEPTEMBER 2017 PROFESSIONAL SECURITY 

in general - has not settled on a single 

term for the digital, cyber threat. Is it 

information asset or IT security, data 

security, is it convergence of physical 

and intangible risks. Thinking of the 

servers of a data centre, plainly it’s 

both physical (if the pieces of kit are 

stolen out of the door) and cyber. 

The Hague 2018 

Mike made the point that the next 

ASIS Europe annual conference and 

exhibition, at The Hague in April, has 

the title ‘from risk to resilience’ and 

ASIS has settled on the term ‘cyberphysical’ 

for the threat. For the risk 

can comes from the employees; and 

in some household name companies, 

the average staffers are young - the 

tech engineers and product designers, 

bright men and women, articulate and 

maybe even arrogant, but they don’t 

perceive any threat. “So everything 

has to be evidence-based,” Graham 

said; and the techies will challenge 

even that. With a nod to the army, one 

way to overcome that may be to ‘give 

someone the stripes’. That is, put the 

one who is making a nuisance about 

having security in charge of it; as 

the quickest way to get ‘buy-in’, that 

elusive yet necessary thing. 

From £40k to £150k 

That does require the doubter to take 

security seriously; and to do that 

he has to have the skills. Graham 

said that you see fewer ‘head of 

security’ titles on business cards; 

meaning newer titles with such 

words as risk and resilience have 

come in. He wondered aloud if the 

physical-only security manager has 

become a dinosaur. But how to equip 

the security industry with skills to 

protect the data centre, the network, 

and the intellectual property for the 

next gadget. Where does the security 

manager turn? To a strictly IT or 

computing course? Graham thought 

of the security manager in charge of a 

business estate, who’s employed by a 

contract guarding company and who’s 

earning £40k to £50k a year. How 

does that person climb to a security 

job on the next rung of the ladder, in 

the security department of a bank or 

other corporate that’s a tenant on that 

estate. Where does the manager get 

training and mentoring to make that 

progression, to a corporate job with 

a salary of £60k, with the prospect 

then of rising to a higher-rung job of 

£80k to £150k. But at the start the 

corporate has to make a ‘leap of faith’ 

in the estate security man; that he has 

the ability to rise in responsibility. He 

has a high-profile job in protecting the 

physical estate from who knows what, 

terrorism, graffiti writers, protesters, 

but the tenants each do their own IT 

security and all the other specialisms. 

Lifelong 

Yes, the sector has good qualifications 

for various levels - such as ASIS’ 

own CPP; and the diploma through 

the Security Institute. Mike asked 

another thing; how does the bright 

young person with a first degree enter 

the security industry, bearing in mind 

that youngish police of the rank of 

inspectors and above are entering 

the security industry, and many have 

master’s degrees. As Mike said: “It 

[security] isn’t just an operational job 

any more.” We agreed over coffee 

in the nearby 30 Euston Square - an 

elegant place to drop in on, near 

Euston station - that the security job 

is now about continuous and lifelong 

learning, because you have to adapt. 

Curiously, the need, the changing 

need, for security is obvious - who 

would have thought that there would 

be suicide attackers on London 

streets. Yet even those in the sector 

for years are sometimes left unsure 

what security means now. p 


SECURING PEOPLE, PROPERTY & ASSETS 

19-21 JUNE 2018 EXCEL LONDON UK 

Rethink Security Again. 

Enquire about exhibiting at IFSEC 2018 

ifsec.events/international

Retail Security 

Servator: 

‘a gig for everyone’ 

a Sunday afternoon at intu Lakeside 

Right: Upstairs at intu 

Lakeside, Insp Tony 

Adams and Pc Laura 

Stellon during, on the 

mall floor below, a 

Servator deployment 


We’ve followed the progress of 

Project Servator for four years now. 

Our latest update takes us to a new 

sector, and a different time of the 

week. 

On the first Sunday of the 

school holidays, intu 

Lakeside was busy. Not 

Christmas busy, so busy that no 

matter how many car park places 

the shopping centre has, there aren’t 

enough, but busy enough for you to 

look anxiously around the food court 

on the top floor for a seat to eat. At 

the escalators below was a uniformed 

police officer with a sniffer dog, and 

a second officer, as the last Project 

Servator deployment of the day on 

the first anniversary of Essex Police’s 

use of the Servator patrolling method 

at the West Thurrock-M25 shopping 

mall. 

Sorted 

Something about a dog always draws 

people, and so it was here; shoppers 

in steady ones and twos went up to 

the animal, to pet it. On a digital 

advertising board beside them, on of 

the recurring adverts besides for the 

usual consumer goods was an adapted 

‘see it say it sorted’ security message, 

that asked people if they saw 

anything they weren’t sure about or 

comfortable with to contact intu staff 

– who were conspicuous and plentiful 

enough, whether security or cleaners, 


in their bright blue waistcoats. As 

at other malls, they are quick to the 

scene of any litter or spills. At the top 

of the escalator was Insp Tony Adams 

of Essex Police‘s operational support 

unit (OSU). He told Professional 

Security of how it had taken some 

work to get the Servator ad on those 

boards – as the wording had to be just 

right for the shopping centre owners; 

and it had to have the permission of 

the company that runs the advertising 

boards, for each Servator message that 

comes up as a public service means 

fewer commercial adverts, and less 

revenue. Hence, he said, it took some 

time, but was ‘not insurmountable’. 

That was one sign – as was the very 

presence of police, even armed police 

on occasion as part of some Servator 

deployments – of a changed attitude 

among intu and other mall owners. 

Assets 

Various mixes of Servator ‘assets’ 

– including an Essex Police drone, 

an area that the force is keen to 

be leading on – were deployed 

that day, from opening of doors at 

11am (and indeed before). The aim 

was as in other places using the 

Servator method, including Stansted 

Airport in Essex’s own area: to be 

unpredictable, and to deny, deter and 

detect. Any ‘hostiles’ will invariably 

visit the place that they are thinking 

of attacking. If they find a Servator 

deployment in progress – and 

part of the unpredictability is that 

Servator is not only for the most busy 

times of day and week – they will 

wonder what is going on and will be 

disturbed, and even detected. Besides 

uniformed police officers (in varied 

numbers) there are plain-clothes 

ones also. And while the dog was 

attracting attention at the bottom of 

the escalators, at the top were two 

uniformed, peak-capped officers. 

Encouraging others 

It was not spelt out to Professional 

Security what the two men were 

doing. The details of Servator are 

understandably not made public 

either by forces or by the official 

Centre for the Protection of National 

Infrastructure (CPNI). For instance, 

as Insp Adams said, the public aren’t 

told what the dogs are trained to sniff 

for. You could guess that the men, 

with their backs to the food court 

and a view down the mall as far as 

the Debenham’s department store at 

the lake end, were not there to think 

about what they could have to eat. 

They were standing there as a visible 

reassurance to the public, and to look 

for anything out of the ordinary; 

such as anyone spooked by the 

sight of police. As Insp Adams told 

Professional Security, part of Servator 

is to encourage others – in Lakeside’s 

case, the mall staff, bus drives and 

Royal Mail deliverers – to be ‘eyes 

and ears’ and to report anything they 

What they say (1) 

Marc Myers, general 

manager at intu Lakeside: 

“We have very close 

working relationships 

with the security services 

and police at a national 

and local level so we had 

no hesitation in working 

with Essex Police on 

Project Servator. We take 

the safety and security 

of our customers and 

staff extremely seriously 

and this project is just 

another way in which we 

continually adapt and flex 

our approach.” 

Servator in brief 

What is Servator? It’s 

crime prevention and 

public safety policing 

tactics. It can be visible, or 

covert, but unpredictable in 

timing and resource mix. 

Why does it matter to 

private security? Because 

you may be called on - for 

public space CCTV, or 

ANPR as at intu Lakeside - 

or because it’s on your 

doorstep, for example at 

main rail stations, Catterick 

barracks, Liverpool city 

centre, and for this 

summer’s Edinburgh 

Fringe Festival. 

➬ 


41


➬ 

continued: from previous page 

Pictured this page, from top, 

the police dog gets some 

loving; the mall’s clock 

tower beside some of the 

car parking; and Sunday 

morning before the Lakeside 

doors opened for business, 

everyone got there early 

for a group photo - police, 

Lakeside patrollers, even 

the local bus company and 

posties 

Photos by Mark Rowe; and 

courtesy of Essex Police 

see that looks suspicious or just out 

of place from the norm. The inspector 

knows this works, from experience. 

He told a story of being invited to 

see BTP in London. He and another 

Essex officer went in plains clothes to 

meet the BTP, on a station platform, 

naturally enough. While waiting, 

a platform member of staff came 

up to the pair; were they all right, 

they were asked, as two trains had 

called and they’d not got on. Adams 

knew that person in a fluorescent 

jacket - whether railway employee 

or cleaner or whoever - had been 

Servator-trained, because if he’d been 

a ‘hostile’, he’d have been ‘busted’. 

For him, as for others doing Servator, 

it empowers people, and it’s cost 

effective. 

A dog on the mall 

Lakeside does have a police lodge 

and a small police team; the Servator 

deployments are on their ‘manor’, 

to use an Essex term. He described 

the security at Lakeside as ‘layers of 

an onion’, that warranted police and 

the intu security are parts of. As a 

counter-terrorism security coordinator, 

Insp Adams plans for public events 

against any terrorist threat. As he says, 

he could make Lakeside the safest 

place in the world: “You might not 

be able to get in it; but it would be 

as safe as you like.” As he went on, 

retail wants customers through the 

door, while maintaining safety. To 

leave him for a minute: Servator, at 

Lakeside as at earlier places featured 

by Professional Security, takes care 

not to scare people, but rather to 

inform; and the messaging on the 

mall ad boards and the sight of cops 

with long-barrelled guns on patrol 

is an acknowledgement by the malls 

that they cannot pretend bad things 

won’t happen on their ground. Even 

if Lakeside looks calm and well-kept, 

and it does, social media rumours, 

however nonsensical (such as body 

bags being delivered to a mall) swirl. 

Insp Adams said that a few years ago, 

a police dog on the mall at Lakeside 

‘would not have happened’. 

What’s changed 

Two things, then have changed. One, 

shoppers are not only not put off by 

overt security, but after the Paris 2015 

and other terror attacks on public 

places, they are pleased to see it. Two, 

malls have understood that for their 

own reputation, and for visitors to feel 

safe, such extra, visible security is 

required. One of the welcome features 

of Servator is that it’s evidencebased; 

police don’t do things and 

not others because it just feels right. 

Significantly, Insp Adams said that 

Lakeside do regular customer surveys, 

‘and I am sure I am not speaking out 

of turn when I say in summary their 

feedback is that the members of the 

public are extremely supportive of see 

police officers deploying with security 

staff at intu Lakeside, because it 

makes them feel comfortable about


Pictured this page from top: Left, the walkway to the 

station. Below: A blue-waistcoated Lakeside mall patroller 

with policeman; a ‘See It Say It Sorted’ transport police 

poster at the nearby station; the police dog with a young 

admirer; and CCTV signage on the way to the car parks 

their shopping experience.” Lakeside 

and indeed Stansted have their retail 

and airport particularities, and Essex 

Police are leading on each and other 

forces are taking a look with a view 

to bringing in the Servator method in 

their areas; and Essex are working on 

bringing Servator to at least one other 

similarly high-profile place in the 

county. Intu security officers are being 

trained in Servator so that when police 

deploy, those officers know what the 

police are doing. 

Enthused 

A striking phrase of Insp Adams’ was 

‘business as usual’. To leave him for 

a minute, that is different from an 

operation in response to some spike 

in crime, or in the case of terrorism 

the brief raising of the threat level in 

the summer to ‘critical’. Yes, Servator 

did deploy at Lakeside during 

‘critical’, when police were working 

12 hour shifts and were stretched. 

But with any op the nagging doubt 

is; what happens when those police 

go to their next op? Does the crime 

- town centre disorder, or shop theft 

or whatever - merely drift back, 

until everything is as before (and 

prompts another operation)? Servator 

deployments are planned as much as 

18 months in advance. On a personal 

note, like others at places Professional 

Security has visited since 2013 that 

have taken up Servator – the City 

of London, Glasgow for the 2014 

Commonwealth Games, mainline 

(mainly London) railway stations, 

and earlier this year Sellafield nuclear 

plant in Cumbria – the police are 

plainly enthused about Servator, 

for its considered use of ‘assets’, 

including signage, its attention to 

detail and involving of others for 

the common good. That’s other 

police forces, and private security. 

For instance, Richard Spencer, the 

intu Lakeside security manager; and 

British Transport Police, because a 

railway station, Chafford Hundred, 

serves Lakeside with trains to east 

London and Southend. The ‘sorted’ 

posters in BTP blue were on the single 

platform. 

Other crimes 

Servator is not only about countering 

terrorism. Not long before, police, 

security and CCTV worked together 

to find what police called ‘a high 

risk missing person’. On the 

Sunday deployment as at others that 

Professional Security has witnessed, 

other crimes cropped up. For example 

the use of Lakeside’s CCTV with 

automatic number plate recognition 

(ANPR) threw up someone driving 

without insurance, and someone with 

a cannabis joint. Insp Adams summed 

up Servator: “It’s a gig for everyone.” 

Even, he might have added, though 

they aren’t meant to enjoy it, the 

criminals. p 

What they say (2) 

Andy Downes, Royal 

Mail Delivery Director 

for Essex: “Royal Mail 

postmen and women 

collect and deliver mail 

six days a weeks and 

have almost unrivalled 

knowledge of the 

communities they serve. 

We are proud to work 

with Essex Police on 

Project Servator and look 

forward to continuing to 

play our part in creating a 

safer community.” 

SEPTEMBER 2017 PROFESSIONAL SECURITY 43

Drones 

uk plans on flight safety: 

Right: Drones on show 

at IFSEC 2016. Drones 

can be a tool for 

security patrollers; but 

also a threat. Below: A 

2015 sign at Donington 

Park advertising a ban 

on drone flying 


More online 

For the July 22, 18-page 

report in full, ‘Benefits of 

drones to the UK 

economy’, visit the DfT 

website. For the ‘drone 

code’ for what’s safe flying, 

visit www.dronesafe.uk. 

44 

Register welcomed 

Drones in the UK will have to be 

registered and users will have to 

sit safety awareness tests under 

new regulations. Details – such as 

how users register, whether online 

or through apps – are yet to be 

announced. 

Department for Transport 

(DfT) Aviation Minister Lord 

Callanan said in July: “The 

UK is at the forefront of an exciting 

and fast growing drones market and it 

is important we make the most of this 

emerging global sector. Our measures 

prioritise protecting the public 

while maximising the full potential 

of drones. Increasingly, drones are 

proving vital for inspecting transport 

infrastructure for repair or aiding 

police and fire services in search and 

rescue operations, even helping to 

save lives. But like all technology, 

drones too can be misused. By 

registering drones, introducing safety 

awareness tests to educate users we 

can reduce the inadvertent breaching 

of airspace restrictions to protect the 

public.” 

More geo-fencing please 

This follows a UK Government 

consultation. The Government also 

wants more use of ‘geo-fencing’ that 

acts like an invisible shield around 

buildings or sensitive areas. The 

technology, which works on GPS 

coordinates, is built into the drone 

and stops it from entering zones 

such as a prison or airport. Only 


some manufacturers have already 

programmed their drones not to fly 

in such sensitive areas. It’s been well 

documented that criminals are using 

drones to drop contraband drugs to 

inmates in prisons. Other security 

risks from drone use include damage 

to aircraft, even if not through malice 

but by inexperienced or bad pilots. 

Test results 

On that score, the DfT, British 

Airline Pilots’ Association (BALPA) 

and the Military Aviation Authority 

(MAA) has published a summary 

report of test results on drones and 

manned aircraft mid-air collisions. 

It admitted that unlike bird strikes, 

‘the aviation industry is only 

beginning to understand the risks 

of drone collisions’. It concluded 

that ‘helicopter windscreens could 

be critically damaged by collisions 

with a drone in several realistic 

scenarios’ and ‘airliner windscreens 

could be critically damaged by 

mid-air collisions with 4 kilogram 

class quadcopter components, and 

3.5 kilogram class fixed-wing drones 

with exposed metallic components at 

high, but realistic speeds’. The study 

found that ‘drone configurations and 

construction designs significantly 

affect the severity of a collision’, 

and called on drone manufacturers 

to design accordingly. The UK 

regulator the Civil Aviation Authority 

(CAA) called for everyone flying 

a drone now to do so safely. The 

CAA said that it welcomed plans 

to increase training for drone users 

and their awareness of safety rules. 

It’s promoted the Dronecode, which 

provides a guide to UK drone rules. 

This is now included with most new 

drones sold in the UK. The CAA 

admitted there is still more to be 

done. And the CAA said that it would 

welcome a register of drone users, 

tied to systems allowing real-time 

tracking and tracing of drones. 

Comments 

According to Colin Bull, Principal 

Consultant Manufacturing and 

Product Development at the software 

firm SQS, drones must be embraced 

and feared. On closer inspection, 

the lack of security and regulation 

is terrifying, he said. He welcomed 

that drone owners must register 

their devices. “But this does not 

go far enough to control the use of 

these flying machines. As with all 

connected technology, drones are at 

risk of falling into the wrong hands. 

Putting it bluntly, these devices have 

the potential to be a flying payload 

and spying systems with the ability to 

deliver anything (including incendiary 

devices or grenades) into uncontrolled 

airspace or areas in the way that only 

Unmanned Aerial Vehicles (UAVs) 

have been able to do in the past.” As 

for geofencing of airspace around 

prisons, and major sporting and 

music events, he called this ‘just a 

virtual barrier which is only as good 

as the software that employs it’, as 

a cybercriminal could override the 

technology if the correct security and 

protection of the software were not in 

place. He called for standardisation of 

the radio frequencies drones operate, 

to make it easier for security teams 

to jam and stop suspect drones from 

entering uncontrolled airspace. 

Balance 

A maker of drones called the 

UK proposals a sensible balance 

between protecting public safety 

and the benefits of drones. Brendan 

Schulman, DJI Vice President of 

Policy and Legal Affairs, said: 

“We are encouraged by the fair and 

thoughtful approach the government 

has taken to date. The key will be 

maintaining this balance in the next 

round of deliberation.” p 


“Your Complete 

Solution Provider” 

VIDEO Door Entry 

We are COP Security, the UK’s premier CCTV distributor, offering the latest range of IP, HDCVI 

& door entry products. 

As part of COP’s commitment to providing an industry leading service package, we now 

provide a full 3 year advance replacement on all Dahua products, plus 3 year warranty & 30 

day money back guarantee.* 

*Terms and conditions apply. E&OE.

Comment 

‘in the grip of an epidemic’: 

46 

Steve Collins 

Photo courtesy of PS5 

Body armour is the 

norm, as worn by police 

at Downing Street, 

above. Top: Bristol 

graffiti. While people 

have always carried 

weapons, it’s happening 

among youth, and 

people are dying, Steve 

Collins argues 


Knife 

crime 

truth 

For more than a decade I have been 

arguing that the UK is in the grip of 

a knife crime epidemic, writes the 

trainer Steve Collins of PS5. 

I 

have written books and editorial 

features. I have given talks and 

delivered training on the dangers 

of knives and edged weapons. In 

fact in the May issue of Professional 

Security I have an article called 

‘Ravaging realities of knives’, where 

I state: “If you carry a knife you are 

a potential murderer.” Knife crime 

in the UK is now four times more 

prevalent than gun crime, and even 

though the public’s perception is 

that knife crime is out of control, 

successive Governments and the 

police have for years denied there is 

a major knife problem. Indeed the 

massaged statistics that we have been 

exposed to have continually assured 

us that knife crime has fallen. We are 

also told that the UK does not have 

a knife culture, which of course is 

erroneous; because there has been a 

knife culture throughout. 

A little history lesson 

The first Metropolitan Police 

constables marched onto the streets 

of London in 1829 with little more 

than a blue tailed coat, a top hat 

with a thick leather crown, a broad 

leather stock to protect them from 

being strangled, a rattle to summon 

help and a short wooden truncheon. 

Those who supported this new police 

force gave them the nicknames of 

‘Peeler’or ‘Bobby’ after their founder 

Robert Peel. However, life was tough 

and bobbies were forced to fight fire 

with fire, to overcome hostility shown 

towards them. They were attacked, 

not just by criminals; it was common 


for the Army to encourage soldiers to 

attack them. Firemen would assault 

them if they attempted to help put 

out a fire and bobbies on traffic 

duties were horse-whipped and even 

run down by irate coachmen. Their 

understandable response earned them 

a less flattering nickname, ‘Peel’s 

bloody gang’! Our 19th century 

bobby knew the streets only too well. 

Everyone was carrying a weapon. 

Body armour 

The problem is still with us and in 

our age of political correctness and 

litigation, policing Britain’s streets 

has probably never been more 

difficult for operational police. If this 

were not true and we didn’t have a 

knife problem they wouldn’t need to 

wear ‘stab resistant body armour’; 

and don’t be fooled into thinking 

they carry their batons, incapacitant 

sprays, Tasers and firearms to protect 

the public. People have carried knives 

in Britain for thousands of years 

for perfectly legitimate and lawful 

reasons and they are not going to stop 

now. However, the problem is that 

more and more people are carrying 

knives for illegal purposes, and sadly 

those that do it are getting younger. 

Many of today’s youth show an utter 

disrespect for any kind of authority 

and all too often are seen to be 

brandishing knives to anyone who 

dares challenge their behaviour. 

The truth 

A Met Police report indicated that 

between 2014 and 2016 the number 

of children carrying knives in London 

schools rose by almost 50pc, while 

the number of knife offences in 

London schools rose by 26pc, and 

remember this is just London 

and just kids. In 2015-16, there 

were 28,859 (selected) offences 

involving a sharp instrument, in 

England and Wales. This was 9pc 

higher compared to 2014-15 but 

12pc lower than in 2010-11. 

Homicide 

There were 213 homicides using 

a sharp instrument in 2015- 

16, accounting for 37pc of all 

homicides. This was an increase 

from 186 cases in 2014-15 (36pc of 

all homicides). By police force area, 

London recorded the highest rate of 

114 offences involving a knife per 

100,000 population in 2015-16. This 

was a decrease of 41 offences from 

156 per 100,000 people in 2010-11. 

Surrey had the lowest rate of six 

offences per 100,000. According 

to the Crime Survey for England 

and Wales (CSEW) in 2015-16 a 

knife was used in 6pc of all CSEW 

incidents of violence experienced by 

adults, similar to the previous year’s 

proportion. CSEW data indicates that 

5.8pc of 10-15 year olds and 4.5pc of 

16-29s knew someone who carried 

a knife for their own protection. 

In 2016 there were 18,322 proven 

offences for possession of a knife or 

offensive weapon. Average custodial 

sentence length (ACSL) for offences 

involving knives has increased since 

1996. In 2016 the ACSL exceeded 6.5 

months for the first time. 

Hospital admissions 

NHS data for 2015-16 show the 

highest annual increase of 12pc in 

sharp object related finished hospital 

admission episodes since 1998- 

99. None of the above takes into 

consideration incidents that never get 

reported. 

What’s being done? 

We keep having knife amnesties 

where we are told that thousands of 

knives have been handed in and our 

streets are safer. But who surrenders 

them? Law abiding citizens. The fight 

against knife crime is not working 

and has never worked. However, as 

with any problem you first have to 

admit it exists. p 


DEDICATED SECURITY 

E PERTISE THAT YOU 

CAN TRUST. 

Midwich Security offers a range of 

services including CCTV and Access 

Control from the best brands on 

the market, with unrivalled technical 

support and expertise specialising in 

specific project applications. 

SYSTEM & 

NETWORK DESIGN 

NETWORK & SURVEILLANCE 

TRAINING COURSES 

ON-SITE 

COMMISSIONING 

PRODUCT 

TRAINING 

PRE-BUILD 

CONFIGURATION 

CONTACT YOUR DEDICATED 

ACCOUNT MANAGER FOR MORE 

INFORMATION ON 01379 647500 

MIDWICH.COM/SECURITY 

OUR E PERTISE IS YOUR ADVANTAGE f ^ c 

E&OE. Trademarks property of respective manufacturers. Calls may be recorded for training purposes. Midwich Limited 2016 © Midwich Limited, Vinces Road, Diss, Norfolk, IP22 4YT 7374-Q3-16

Security Management 

as gdpr nears: 

New data protection rules will have 

an impact, a round-table gathering 

recently heard. 

About EEMA 

A not for profit think tank, it 

covers identification and 

authentication, privacy, risk 

management, cyber 

security, the Internet of 

Things and mobile 

applications. It’s recently 

joined the European Cyber 

Security Organisation 

(ECSO). Visit eema.org. 

The view of a rainy 

summer London from 

the EEMA seminar venue, 

Atos in Triton Square 


48 

UNHAPPY 

‘Sharing information 

that we do not 100pc 

trust, without fact 

checking is a dangerous 

practice. As well as 

fuelling the fake news 

fire, we could be 

inadvertently spreading 

malicious activity and 

supporting cybercrime.’ 

Raj Samani, chief 

scientist, McAfee. 

The man making that prediction 

was Richard Preece, and the 

forum was a ‘fire-side’ by 

EEMA - the European Association for 

E-identity and Security. As the name 

suggests, it covers cyber; its 30th 

anniversary conference this summer 

in London was hosted by Microsoft. 

Jon Shamah, Chair of EEMA, chaired 

the smaller gathering at the central 

London offices of the IT firm Atos. 

The title was ‘prepare your board for 

a cyber attack’. As the sub-title was 

‘your reputation gone in 60 seconds?’, 

the other speaker was Rod Clayton 

of the public relations agency Weber 

Shandwick. 

Tip of the spear 

Now as a speaker last year at the 

Fraud Advisory Panel conference on 

fraud against charities, he featured in 

our January issue. So first to Richard, 

a former British Army officer, now 

in his words a ‘hybrid’ or ‘portfolio 

consultant’ who for instance works on 

cyber crisis management for a client; 

information security for another; and 

that GDPR (general data protection 

regulation) for a small business. In 

passing, we might say that as Richard 

went into that field while in the 

Army, that shows the sort of roads 

you can go down in the Army; it’s 

not all packs and yomps. Despite the 

UK leaving the European Union, the 

EU’s GDPR will happen here, as set 

out in the Queen’s Speech in June. 

The UK Government wants it to 

‘incentivise good behaviour’, Richard 

said. He sees GDPR as ‘the tip of 

the spear’; while he thinks it’ll take 

12 months before the data protection 

regulator will hand out larger fines 

under this new regime, he warned: 

“We are entering an era where claims 

companies are going to be using 

GDPR as a very useful source of 

revenue creation, shall we say; and 

that in many ways, if you have large 

amounts of data that suffers a breach, 

is probably more dangerous than the 

regulatory fines for some companies.” 

As Richard added, GDPR is new, for 

insurers and everyone. GDPR will 

matter particularly he suggested with 


Risk in the 

‘sensitive data’ collected; about for 

example political views, or what race 

you are. He planted work to prepare 

for GDPR next year in managing risk, 

‘actually a pretty simple process’. 

People talk about enterprise risk 

management, he noted, ‘but it doesn’t 

happen’; people, in institutions, don’t, 

or don’t want, to ‘join the dots’. A 

lack of forward thinking means that 

an institution may go through with 

some innovation, but that has second 

or third-order consequences, not 

thought about. Risk management 

needs to be wider, and broader, and 

less retrospective, he said. This 

includes planning for and ‘walking 

through’ scenarios. Such as; under 

GDPR, if you have a data breach, you 

have 72 hours to tell the regulator 

(although the details are hazy still). 

Always on a Friday 

Now to Rod Clayton, who also picked 

up that 72 hours rule. As someone 

around the table lamented, ‘it’s always 

on a Friday’, when a cyber breach 

gets reported inside a business, that 

is; which does rather suggest that the 

IT staff had known for at least part 

of the week and were now admitting 

defeat before the weekend. While 

the regulator the ICO (Information 

Commissioner’s Office) has publicly 

urged everyone to prepare for GDPR, 

it has not, as featured in our June 

issue, given guidance yet on (for 

example) when the clock starts to tick 

on those 72 hours. Is it when anyone 

first notices something is wrong, or 

round 

when someone checks and calls in a 

consultant? Yet such things can have 

an impact on reputation, he said. He 

urged care also on what words you 

use to describe a cyber breach. Is it 

even a breach, for instance? To call it 

one, from an insurance or legal point 

of view, may have consequences. 

“The consumer doesn’t necessarily 

understand the subtleties.” Or as he 

equally neatly put it, people aren’t 

all rational or ‘well grounded’, so the 

debate about your firm in its crisis 

may be distorted, even deliberately. 

Joining the dots 

He had begun by agreeing with 

Richard Preece that ‘joining the dots’ 

is one of the biggest problems in any 

organisation. The end of his talk was 

the story of a Greenpeace protest 

at a building; that client called in 

Weber Shandwick. Clayton - leaving 

aside whether you agree or not with 

Greenpeace’s campaigns - made the 

point that Greenpeace always has 

dialogue with the place it’s going 

to target. The client denied that; 

until it turned out that Greenpeace 

had written; to the sustainability 

department, which had however 

thrown it in the bin. And did not 

bother to tell any other part of the 

business; that might however have 

assessed that a problem was coming. 

Clayton’s point; people in a business 

fail to connect with each other, and 

don’t think about ‘risk in the 

round’. On his specialism of 

corporate, and crisis, public 

➬ 


Find us in the most remote places 

Altron AW1697 / ACT 

Cabinet-based Tiltdown Lattice Tower 

Tel +44 (0)1269 833222 Email cctvsales@altron.co.uk 

See our website at www.altron.co.uk 

M A N U F A C T U R E R O F C C T V P O L E S , C O L U M N S , T O W E R S & B R A C K E T S 

REQUEST A CATALOGUE 

AT DVS.CO.UK 

H.265/265+ 

Optical Zoom 

Behavior 

Analytics 

LPR 15m 

Capture 

THE NEW ICONIC DVS 

SUMMER CATALOGUE 

IS NOW AVAILABLE 

Low Light 

DELIVERING VISION 

TRADE ONLY CCTV & 

IP VIDEO DISTRIBUTOR 

Panoramic View 

DVS.CO.UK 

Thermal 35mm 

Get In Touch 

+44 (0) 2920 455 512 

sales@dvs.co.uk 

www.dvs.co.uk 

Follow 

@DVSLTD 

/DVSLimited 

/DVSLTD 

SUMMER 2017 

OUR PARTNERS

Security Management 


Pictured: City of London. 

What’s hacked or is 

not picked up in one 

department can have 

an impact elsewhere 


EEMA date 

Digital security and trust 

are the themes on 

November 14 and 15, 

when EEMA is hosting its 

19th annual ISSE 

(Information Security 

Solutions Europe) 

conference and exhibition 

with Deloitte in Brussels. 

Visit www.isse.eu.com. 

relations, Clayton said that you 

‘overlook communications at your 

peril’ when you prepare for a cyber 

breach, as Richard Preece had set out. 

Lots of organisations, Clayton said, 

have plans; unfortunately departments 

may have different plans, that are 

purely for business continuity, or 

crisis management. You should think 

about who is talking to whom. “You 

can get amazing problems simply 

because people haven’t talked and 

sat around the table when everyone 

who should be involved can think 

about of time about what they would 

say.” You have to say something (for 

instance if customer data is hacked); 

if only because the public will sound 

off, on social media, ‘and maybe 

talking complete rubbish; and things 

can take off surprisingly quickly, if 

you aren’t part of that dialogue; you 

can lose credibility, and ‘voice’ very 

quickly.” As Clayton said, during the 

crisis a lawyer when called in will 

say you cannot talk publicly; because 

you don’t know what’s happened; and 

thinking of later liability. “You don’t 

have to say something meaningful,” 

was Clayton’s PR point; you just have 

to express something, such as that you 

have a good record. As he admitted, 

he’s paid ‘to say those things that 

don’t say anything’. And in a crisis 

such as a cyber attack, that ‘something 

that doesn’t get yourself into trouble’ 

isn’t that easy. Clayton’s point was 

that you can think about that, ahead 

of time. 

Need to know 

Set against that, as Clayton said, 

are ‘need to know’ cultures in an 

organisation. Thinking about risk in 

the round is something that very few 

organisations do properly, he said. 

But there’s also the pressing reality 

of ransomware attacks, that small 

businesses and the charity sector are 

particularly not staffed to tackle. As 

someone around the table suggested, 

small firms, such as accountants, are 

hit, and asked to pay half a bitcoin to 

have their computers back working; 

and many are paying, without 

reporting to anyone, because it’s less 

trouble than trying to find their back 

up or being without it; even though 

they may not get back their systems 

and they may face more ransom 

demands - ‘Danegeld,’ Richard Preece 

termed it, a neat historical comparison 

that showed technology may change, 

but the purpose, robbery of the lawabiding, 

stays the same. He had begun 

by setting out how in this digital age 

the drive is for things to be faster, 

better and cheaper. He asked if people 

have the skills to effectively apply 

governance to cyber risk; and do they 

even understand how the digital world 

is changing. The problem, as he said; 

no-one has done this before. ‘Every 

day is a school day.” p 

SCOTLAND 

Tuesday 5 September 

Hilton Hotel 

Glasgow 

EXHIBITIONS & CONFERENCES 

These Conferences are aimed at end users, purchasers, those who specify security products, 

installers and integrators and will update attendees on the latest developments in the 

security industry. Our aim is to get the key people into the room and share knowledge that 

would take you hours to read up and work out for yourselves. 

LONDON 

Thursday 2 November 

Park Inn Hotel 

London Heathrow 

mail: liz@professionalsecurity.co.uk 

Attendance at a pre-Conference Charity Dinner is an optional networking 

opportunity. 

We want our event to be a worthwhile use of your time; whether you are 

in corporate security, local government CCTV or retail loss prevention. 

web: Professionalsecurity.co.uk 

Set in convenient locations, the Conferences will bring together top 

security industry speakers and are supported by large exhibitions of 

cutting edge security products and services. 


People 

museum plea for unit: 

Female PPE 

Compass Group UK & Ireland, 

the UK support services company, 

has launched a range of personal 

protective equipment (PPE) for 

women. The contractor says that 

it launched the new line after a 

four-week trial to further support its 

diverse female workforce, from chefs 

to cleaners and security officers. The 

range, which includes adjustable 

safety goggles, slip-resistant shoes, 

protective gloves including cut 

resistant gloves and a selection of 

high-vis jackets and trousers, came 

out of a review of previous PPE 

provision and the more specific 

requirements of female colleagues. p 

Stella Walsh awards 

In its annual Stella Walsh awards, 

the Fraud Women’s Network has 

presented a lifetime achievement 

award to Rachael Tiffen from the 

CIPFA (Chartered Institute of Public 

Finance and Accountancy) Counter 

Fraud Centre, that she launched 

in 2014. Two runners-up were 

Christine Farrow, from Financial 

Fraud Action UK; and Charlotte 

Green of Vodafone’s Telesales Fraud 

Prevention Team. p 

Peter’s 25th 

The installer 2020 Vision, based 

in North Shields, marked its 25 

years in business with an evening 

at Newcastle Racecourse for staff 

and clients. 2020 MD Peter Houlis, 

pictured, said: “I am delighted that 

the company has reached this great 

milestone of 25 years in business and 

is recognised nationally by clients, 

peers and suppliers alike, I am justly 

proud of our reputation; exceptional 

level of repeat business, high degree 

of referrals and customer retention; 

many in excess of 20 years.” p 

Rapley sounds warning 

Vernon Rapley, Head of Security and 

Visitor Services at the Victoria and 

Albert Museum (V&A) has warned of 

the consequences to the arts world of 

any cuts to the Metropolitan Police’s 

arts and antiques unit. He told the 

BBC Radio 4 The World Tonight that 

the UK museums and culture sector, 

and London, would ‘lose enormously’ 

without the unit. He spoke of the scale 

of the unit’s work, that he headed 

while a policeman. In his time, he told 

the programme, it dealt with three and 

a half tonnes of antiquities looted 

from Afghanistan; besides objects 

similarly taken from within war-torn 

Iraq. “It also is an absolute essential 

for other police forces around the 

world, who are trying to recover their 

cultural heritage.” The V&A has a 

‘culture in crisis’ programme, that 

seeks to support countries suffering 

loss of cultural heritage, whether for 

man-made reasons as in the civil war 

in Syria or after a natural disaster. p 

Vernon Rapley 

pictured in November 

2016, when he was a 

speaker at the ST16 

conference at London 

Heathrow 

10,000+ 

Global 

Visitors 

250+ 

High-End 

Exhibitors 

50 

International 

Delegations 

A MAJOR-SCALE SECURITY EVENT 

WITH INNOVATION AT ITS CORE 

TOPICS COVERED: 

Global Counter Terrorism 

Protecting Crowded Places 

Critical National Infrastructure 

Cyber Security 

Designing Out Terrorism 

Major Events & Stadiums 

Building & Facilities Management 

Aviation & Borders 

Transport Security 

250+ High Exhibitors, 200+ speakers, 250+ sessions! 

NEW DRONE FLY ZONE 

In association with: 

NEW LIVE DEMO 

THEATRE 


NEW CYBER 

INTELLIGENCE ZONE 


Alternatively register a delegate pass to access the high-level Global Counter Terrorism Conference. 

Readers can save 15% on published rates with discount code UKSEC15 

REGISTER A FREE VISITOR PASS NOW N 

www.uksecurityexpo.com/profsec 


ST17 North 

Security 

TWENTY 17 

conference speakers: 

Security 

TWENTY 17 

Right: Michelle Bailey, 

with South Yorkshire 

Police and Crime 

Commissioner Dr Alan 

Billings at a cyber 

awareness event earlier 

this year 

Photo courtesy of Active 

Response 

Far right: Malcolm 

Dawson 


About AUCSO 

AUCSO has several 

regional groups; its 

northern next meeting is 

on November 10, at the 

University of Liverpool, 

where the host is head of 

campus support Andrew 

Molloy. Visit www.aucso. 

org. 

52 

HAPPY 

‘We aim to provide 

support and advice 

around matters of 

personal security, 

property safety, crime 

prevention and estate 

integrity.’ 

James Broomfield, 

Security Manager at 

Edinburgh University, 

from an online open 

letter to parents. 

Yorkshire voices 

As ST are regional events, each 

time we try to bring a regional 

flavour to the conference. ST17 

North was no different, as we heard 

from a ‘Yorkshire lass’ and one of 

the county’s largest and proudest 

universities. 

In speaking order they were 

Michelle Bailey of the Barnsleybased 

guarding company Active 

Response; and Malcolm Dawson, 

head of security at the University of 

Leeds. Michelle began by recalling 

how even ten years ago security 

was regarded as male-dominated. 

Having set up her own business in 

Barnsley, she recalled her first site, 

in construction; the site manager all 

but laughed at the sight of a woman, 

in safety boots and hard hat. But at 

the end of the walk round, Michelle 

was given that first contract. She 

recalled two lessons from that day: 

she would have to prove that she 

offered something different to what 

competitors were offering; and ‘a lot 

of hard work lay ahead’. If you want 

something, you have to earn it. 

At the coal face 

She suggested two important 

things for a business: use of a 

roadmap, that can deliver goals 

and monitor progress; and effective 

communication. One advantage had 

been from being ‘at the coal face’: 


“I can say that I still like being on 

the front line with my officers.” And 

thus not losing sight of the challenges 

that officers face. Her aim in the next 

three years is to double revenue; and 

her firm has already outgrown its 

offices. Echoing a point by an earlier 

speaker, Ed Bateman of the SIA, 

that the SIA licence was a basic, and 

further learning may well be required 

for the job, she said that just because 

someone holds an SIA licence 

doesn’t mean they can’t continue 

to learn in the security industry. 

Learning, then, is a theme for her; 

but she can point also to low staff 

turnover, partly because of the aim 

of self-improvement, and developing 

high self-esteem and commitment 

in officers. She also came back to 

communication, or rather the dangers 

in poor communication, whether with 

a customer or an officer. She spoke up 

for more women in the industry (‘very 

simply, men and women complement 

each other, make us more effective in 

what we do’) and Active Response’s 

work locally with partners, such as the 

police and crime commissioner. 

Ringing about a body 

Like others in campus security, 

Malcolm Dawson stressed the welfare 

side of his department’s work. After 

office hours, the security control 

room takes all Leeds University 

calls - which can include people 

who’ve rung the switchboard, because 

ST17 logos.indd 1 15/07/2016 

a relative has died who wanted to 

donate their body to medical science. 

Speaking to Professional Security 

afterwards in more detail, Malcolm 

said that if the call comes before 

10pm, the control room will ring 

the mortician; if after, they’ll email 

instead, to arrange for the body to go 

to Leeds Medical School. As Malcolm 

added, that’s only one of many calls 

that go to the control room; and if 

Security cannot help directly, they’ll 

point the caller to the right person 

on campus. Late-night calls also 

might come about students with 

mental health problems. Like other 

campuses, Malcolm and team have 

to ensure so far as possible safety 

of all - students, staff and visitors, 

including VIPs; respond to fire and 

intruder alarms, demonstrations and 

controversial speakers. He spoke also 

of the university security managers 

association AUCSO; Malcolm was 

an ‘exchange student’ with Georgia 

Tech in Atlanta in 2013, to see how 

the States did security (‘I had a 

marvellous week’). While the US 

campus’ guards were armed, Malcolm 

recalled how the crime prevention 

advice given out was the same as at 

Leeds. Summing up the morning, 

conference chairman Mike Gillespie 

picked up on that pastoral role of 

security, to protect the vulnerable: 

“I find myself incredibly proud and 

privileged to know many of the 

people in this room and to continue to 

work alongside you.” p 


e ready for an extra-ordinary new world 

• Extra-competitive 

• Extra-light 

• Extra-compact 

• Extra-flexible 

maximus mmx camera 

With the MAXIMUS MMX cameras, a new 

world of cost effective solutions is available 

for monitoring tasks in the most challenging 

conditions in onshore, offshore, marine and 

heavy industrial environments. 

VIDEO SECURITY 

PRODUCTS 

www.videotec.com 

Made in Italy

IS NOW 

Combining thermal security cameras with video management systems. 

www.flir.com 

Untitled-20 1 18/02/16 10:18 

Caldicott’s ten 

data security 

standards in brief 

n Confidential data 

handled, stored and 

transmitted securely, 

electronic or paper. 

n Staff understand their 

responsibilities. 

n Annual training. 

n Data only accessible to 

staff who need it. 

n Processes reviewed at 

least annually. 

n Cyber-attacks identified 

and resisted and data 

breaches reported. 

n A continuity plan to 

respond to data breaches. 

n No unsupported 

operating systems, 

software or browsers. 

n A strategy based on a 

framework such as Cyber 

Essentials. 

n Suppliers accountable 

via contracts. 

Top: Hospital lift out 

of service. Right: 

barrier entry control at 

Southend Hospital 


54 

HAPPY 

‘Only by leading cultural 

change and backing 

organisations to drive 

up security standards 

across the health and 

social care system can 

we build the resilience 

the NHS needs in the 

face of a global threat.’ 

Health Minister Lord 

O’Shaughnessy. 

data review response: 

NHS still has 

unsupported IT 

NHS institutions will still be using unsupported IT systems 

for months, despite recent high profile ransomware 

attacks that some hospitals closed and in chaos, the 

Government has admitted. 

In its response to two data reviews, 

the Government in its response 

said that they will support 

the NHS locally to ‘ensure they 

are identifying and moving away 

from, or actively managing, any 

unsupported systems by April 2018’. 

The document, then, was unable to set 

any deadline for actually ending use 

of outdated software such as Windows 

XP, only saying that the Government 

is working with Microsoft ‘to help 

mitigate the immediate risks’ and 

NHS bodies ‘should be aiming’ at 

April. Or as the Government chose 

to put it, recent incidents such as 

WannaCry, ‘which affected many 

other countries’ services as well as 

our own health and care system, 

have shown that the NHS can protect 

essential services in the face of a 

cyber-attack, but they have also 

underlined the need for organisations 

to implement essential, strong data 

security standards’. 

Caldicott and CQC 

As that suggests, the problem of 

securing patient data is not new, nor 

confined to hospitals. If government 

wants to go digital like business, 

its IT systems have to keep patient 

data secure. Besides security, if 

citizens don’t feel their data is well 

looked after, they won’t want it 

shared, and the NHS will miss out 

on the gains from going paperless. 

Hence Dame Fiona Caldicott, the 

National Data Guardian for Health 

and Care, published a report in 

July 2016, that the Government put 

out to consultation last summer; 

and the regulator the Care Quality 

Commission (CQC) carried out its 

own review of NHS protection of 

personal data. The Government has 


accepted Caldicott’s proposed ten data 

security standards; and the CQC’s 

recommendations. From this month 

the CQC will include data security in 

its inspections (although the response 

admitted to doubts whether the 

inspectors have the capability). NHS 

chiefs must come up with a ‘statement 

of resilience’ and a board member 

must take responsibility for data and 

cyber security. 

And money 

The Government is also giving 

money, such as an ‘initial’ £21m for 

cyber resilience at ‘major trauma 

sites’. The NHS standard contract 

from next year will require NHS 

bodies to do what the Caldicott review 

says. What does the IT (or security) 

guy at a hospital have to actually do? 

Because the CQC found that while 

staff don’t want to lose data, it’s one 

thing to have policies, but another to 

know what to do in practice, and learn 

from errors. The response document 

isn’t definite. It only says that it’s 

going to assess what frameworks to 

use - such as the Cyber Essentials 

Plus scheme, or the ISO 27001 

standard for information security 

management. In fairness to the NHS, 

everyone else is in the same boat; 

meanwhile, private healthcare firm 

Bupa admitted that an employee (now 

dismissed) inappropriately copied and 

removed some customer data from 

‘around 108,000’ international health 

insurance policies; not a cyber-attack, 

nor a breach. 

More than technology 

As Caldicott set out and the 

Government has accepted, data 

security is about several things, 

not just technology to repel cyberattack. 

It takes processes, training, 

who takes ownership of risk, and 

consistency in standards (as in the 

physical world, it’s little use having 

a fine perimeter fence, with a hole 

round the back). The Government 

admits that some cyber-attacks have 

been avoidable, if only sites were 

‘regularly reviewing existing firewall 

rules and password management 

practices, actions costing very little, 

but requiring vigilance, education and 

commitment’. 

Who owns it 

The Government admits that it’s been 

told that healthcare people don’t have 

the expertise to be cyber-secure, nor 

to respond to an incident. Judging 

from mentions in that response report, 

NHS Digital has the job of cybersecurity, 

not the central body for 

security management which in any 

case has been in a state of flux and is 

down-sizing and re-branding to only 

cover counter-fraud. p 


23rd Annual 

Conference & Exhibition 

Thursday 12th October 2017 

UK Security, Independent But Not Alone: 

Maintaining Security In A Global Context 

Media Partner 

Our exhibitors: 

Marriott Hotel, London 

Heathrow 

Bath Rd, Hayes UB3 5AN 

Sponsored by:

Conference Programme 

08.30 -09.30 REGISTRATION / COFFEE / EXHIBITION / NETWORKING 

09.30 -09.35 Welcome to CONSEC 2017 - Joe Connell - ASC Chairman 

09.35-09.45 

Introduction by Conference Chair: Programme and house rules 

Bill Butler LLB, CPFA, CSyP 

09.45 -10.15 

Keynote address: 

‘UK Security Independent But Not Alone: Maintaining Security in a Global 

Context ‘ Lord James Bethell, ASC Patron, Westbourne Communications 

10.15 - 10.45 

Global terrorism threats - An insurance perspective 

Ed Butler, CBE, DSO Brig. Gen. (retired), Head of Risk Analysis at Pool 

Reinsurance Ltd 

10.45 - 11.15 MORNING COFFEE / EXHIBITION 

11.15 -11.45 

Protection against threat – A global enforcement perspective 

Sir Hugh Orde, OBE QPM, ASC Patron, Former Chief Constable of Northern 

Ireland and President of Association of Chief Police Officers 

11.45 - 12.15 

Protecting critical national infrastructure from cyber threats 

Cath Goulding, Chief Information Officer, Nominet 

12.15 - 12.30 

A Word from CONSEC 2017 main sponsor 

Dallmeier 

12.30 -13.30 LUNCH and EXHIBITION 

13.30 -14.00 

The Imbert ‘Associations’ Prize 2017 

Awarded to an individual in recognition for their significant contribution to the 

security sector for the year. 

14.00 - 14.30 

Protecting the cyber risk of globalised supply chains 

Paul Heffernan, Group Chief Information Security Officer, Unipart Group 

14.30 - 15.00 

15.00 - 15.30 

15.30 - 16.00 

Protection against diverse threats: The role of the independent 

security consultant 

Aidan Anderson, Red Leaf Consultancy 

UK government & UK Security Industry working effectively 

together through the Office of Security & Counter Terrorism and 

JSaRC Shaun Hipgrave, Head of Joint Security & Resilience Centre (JSaRC), 

Home Office 

Panel Discussion: 

‘UK Security Independent But Not Alone: Maintaining Security in a Global 

Context ‘ Hosted by Bill Butler, CONSEC 2017 Chairman 

16.00 -16.10 Vote of Thanks and Prize Draw - Joe Connell - ASC Chairman 

16.10 - 16.30 AFTERNOON COFFEE / EXHIBITION 

16.30 CLOSE

About Our Speakers 

Lord James Bethell is one of Britain’s foremost 

communicators with a twenty year track record working across 

government, media and industry. He has run effective campaigns 

on a host of major issues, including the 50p tax, HS2 and against 

the BNP. He has worked at The Sunday Times, run as a 

Conservative parliamentary candidate, worked at the US Senate 

and the EU Commission, was a founder of Portland 

Communications, and helped set up and run the Ministry of 

Sound. James is also the patron of the Association of Security 

Consultants. 

***** 

Sir Hugh Orde OBE, QPM is a former senior UK Police 

Officer. With 38 years of policing experience, Sir Hugh first served 

from Constable to Deputy Assistant Commissioner in London’s 

Metropolitan Police Service. In 2002 he was appointed Chief 

Constable of the Police Service of Northern Ireland, which he led 

during a key period of organisational transition until 2009. In 2009 

Sir Hugh was elected by his senior peers from across the 44 police 

forces of England, Wales and Northern Ireland to be the President 

of the Association of Chief Police Officers, where he led the 

transition of the organisation into the National Police Chiefs 

Council (NPCC). Chairing the NPCC he coordinated national police 

resources during times of emergency and major pre-planned 

national events and advised government and government 

agencies and departments as senior police adviser. Sir Hugh now 

works as an independent consultant with a particular focus on 

Leadership, Terrorism and Peace Processes. He is a Police Advisor 

to the UK Ministry of Defence MOD, an Associate of the College of 

Policing, Chair of the Police Arboretum Memorial Trust and 

President, Police Mutual Assurance Society. In 2015 Sir Hugh was 

appointed as a patron of the Association of Security Consultants. 

***** 

Cath Goulding is Head of Information Security, Nominet UK 

and Board member of the Women’s Security Society. Cath has 

over 15 years experience in the cyber security profession having 

worked for both UK Government and the private sector. A thought 

leader in her field, she frequently speaks at security and internet 

conferences and has provided articles and comments for multiple 

publications. Her career was recently profiled in the Financial 

Times and she was interviewed by BBC world promoting women 

into the IT profession. Cath currently works as Head of 

Information Security for Nominet UK, the internet company best 

known for running the ‘dot.uk’ registry and therefore critical to 

internet operations in the UK. Prior to joining Nominet, Cath 

worked at GCHQ holding a variety of posts in the field of cyber 

security. Cath has a BSc in Mathematics, an MSc in Human 

Computer Interaction and is CISSP qualified. She was awarded 

security champion at the women in IT awards 2015. 

***** 

Bill Butler LLB, CPFA, CSyP was Chief Executive of the 

Security Industry Authority from 2009 until his retirement in May 

2015. He has spoken on regulation and the security industry in the 

UK and internationally and has extensive regulatory, audit and 

finance expertise, having previously been a director at the 

Gambling, Healthcare and Audit Commissions. He is a Chartered 

Public Finance Accountant and was proud to be admitted as a 

Chartered Security Professional in 2014. He is the Chair of the 

Audit Committee at the Gangmasters Licensing Authority and a 

member of the Regulatory Panel of the Chartered Institute of 

Public Finance and Accountancy. In retirement, he plans to spend 

more time on his hobbies, in amateur theatre and sailing. 

***** 

Ed Butler CBE, DSO Brig. Gen. (retired) is Head of 

Risk Analysis at Pool Re, the Government backed terrorism 

reinsurance scheme as well an independent Advisor to the Board 

of EDF Energy Generation, the operating company for UK’s 

nuclear industry. He has extensive experience spanning some 35 

years of international relations, counter terrorism, intelligence, 

security and risk management much of which was gained during 

24 years of front line service with the British Army. He was 

privileged to command 22 SAS over 9/11 and was Commander of 

British Forces Afghanistan in 2006, before retiring as a Brigadier 

General in 2008. He has an Honours degree in Politics and 

International Relations from Exeter University and an MA in 

Military Technology and Defence Studies from Cranfield 

University. 

***** 

Shaun Hipgrave is the Head of Joint Security & Resilience 

Centre (JSaRC). JSaRC is a unit inside the Office for Security and 

Counter Terrorism (OSCT) within the Home Office, established 

to help the government and UK security sector suppliers work 

more closely – making it quicker and simpler to bring 

customers and solutions together. Shaun is an expert in the 

use of telecommunications data in major crime investigations, 

especially terrorist enquiries. His experience includes time as 

Vice President of ADS Security Sector, Chair of RISC 

International, representing SMEs on the ADS Security Sector 

Board, member of the UKTI DSO Security Advisory Group 

and member of main RISC Council. 

***** 

Paul Heffernan is the Group CISO for Unipart Group of 

Companies. With nine years' experience in the cyber security 

world, including consulting to some of the world's biggest brands 

and he engages with the business at board level to enable trusted 

secure commerce. With an ‘ethical hacker' background, he is able 

to address complex security challenges but is equally passionate 

about driving effective change through unambiguous leadership 

and communication. Paul is a regular international speaker at 

various industry conferences such as the e-Crime Congress, GBI 

CISO Summit and CISO360 Barcelona. When he isn't keeping 

Unipart safe, you can find him tinkering with code and figuring out 

how to inspire the next generation of cyber security professionals. 

Paul is proud to have been recognised by the Cyber Security 

Awards as 'Highly Commended' CISO of the Year 2017. You can 

reach him on LinkedIn or on Twitter at @pjh_22. 

***** 

Aidan Anderson CSyP MSyI is an independent security 

consultant, working within his own practice, RedLeaf Consultancy. 

With 35 years experience in security, Aidan grounded his career 

by having served in the British Army’s Intelligence Corps, where he 

undertook both intelligence and counter intelligence duties 

against a range of hostile threats. On leaving the Corps, Aidan 

developed his career further through employment in a major 

CCTV systems house, CMR Electronics. During his time at the 

company, Aidan designed CCTV systems and control rooms for a 

wide range of commercial and government organisations. 

Capitalising on his experience in the Intelligence Corps and CMR 

Electronics, Aidan was recruited by Northern Bank as their first 

external security manager and subsequently by Northern’s parent 

Group, as their first Group Security Manager. From establishing 

strategies to deal with bank robberies, Tiger Kidnappings and 

terrorism, to bringing in standardised security policies and 

instructions, Aidan integrated security and business continuity to 

bring about a resilience based function. Aidan is a Chartered 

Security Professional and a Member of the Security Institute. 

*****

CONSEC 2017 Exhibitors will be 

showcasing their products in an exclusive 

exhibition that will be held in the 

exhibition area adjacent to the 

conference room. Time will be given 

during the day for delegates to visit with 

our exhibitors and discuss their products 

and security innovations, demonstrating 

the endeavours of all of us to remain one 

step ahead. 

Terms and Conditions 

Booking conditions 

If you have requested an invoice one will be sent to you. Payment 

must be received before the conference date. If payment is not 

received, delegates will be asked to guarantee payment with a 

credit/debit card. 

Cancellations / substitutions 

Cancellations and substitutions must be made in writing. 

Cancellations made four weeks before the event will be charged 

at 20% of the invoice total (minimum charge £30). Cancellations 

made between four weeks and two weeks will be charged at 50% 

of the invoice total. Cancellations made after this period will be 

charged the full invoice amount. However, you can send a 

substitute delegate at any time. Bookings received less than two 

weeks before the conference date can only be paid by credit card. 

Cancellations and substitutions must be made in writing. Nonattendance 

at the event will be considered a late cancellation and 

the full fee will be payable. It may be necessary for reasons 

beyond the control of the organisers to alter the content and the 

timing of the programme or the identity of the speakers. In the 

event that the conference has to be cancelled you will be entitled 

to a full refund of your delegate fees. The ASC will not be 

responsible for the reimbursement of any other costs incurred by 

potential delegates. 

Special arrangements 

If you have any additional requirements, such as wheelchair 

access or special dietary needs, please let us know in advance. 

General 

Nothing in these Terms and Conditions shall restrict or exclude 

any liability that we have to any party that cannot be excluded by 

law. These Terms and Conditions shall be governed by English 

law, and the courts of England and Wales shall have exclusive 

jurisdiction over any disputes arising. Submission of this booking 

constitutes a legally binding agreement. UK delegates may 

request an invoice and requests must be endorsed with either a 

purchase order number or by an authorised signatory. 

Who should attend? 

The conference will be of interest to consultants, government, police, commerce, finance, retail, 

industry security professionals, architects, designers, contractors, together with all those who have 

responsibility for security and safety of their staff. 

DELEGATE FEES 

• FREE for ASC Member (all classes); includes fee for two guests 

• £60 (£72 inc VAT) per person for members of ASC ‘sister’ associations 

• £75 (£90 inc VAT) per person Non member fee 

To book places for CONSEC 2017 visit the Association of Security Consultants website : 

www.securityconsultants.org.uk/consec 

For exhibition queries contact Liz Lloyd: 

liz@professionalsecurity.co.uk 

Tel: +44 (0)7970 271786 

ASC CONSEC 2017 

Association of Security Consultants 

Balderton Hall 

Fernwood 

Newark-on-Trent NG24 3JR 

secretary@securityconsultants.org.uk 

Tel: +44 (0)1636 643959 

Fax: +44 (0)1636 643911

IS NOW 


www.flir.com 

Untitled-20 1 18/02/16 10:18 

rules on breach reporting: 

Operators of essential services 

such as utilities, hospitals 

and the railways will be 

expected to meet new rules on 

network security – including reporting 

breaches within 72 hours – months 

before sector-specific guidance is 

issued by Government, according to a 

consultation document. 

Pictured: Pylon, and 

below, electricity substation 


Consultation 

details 

The consultation by the 

Department for Digital, 

Culture, Media and Sport 

(DCMS) closes on 

September 30. Visit 

https://www.gov.uk/ 

government/consultations/ 

consultation-on-thesecurity-of-network-andinformation-systemsdirective. 

56 

NIS directive 

The UK Government is consulting 

on how to bring in the Security of 

Network and Information Systems 

(NIS) directive. It has much in 

common with the GDPR (general 

data protection regulation), besides 

the deadline of May 2018; penalties 

for serious breaches and losses of 

services, for failure to set ‘appropriate 

and proportionate security measures’, 

are 20m euros or 4pc of offender’s 

turnover. The European Commission, 

with member states, have agreed the 

NIS with the aim of increasing the 

security of Network and Information 

Systems (NIS) in the European Union 

(EU). As with the GDPR, though 

the UK voted for Brexit in 2016, the 

Westminster Government says that it 

supports the aims of the NIS Directive. 

Having to report 

It’s to cover UK ‘operators in essential 

services’ (OESs for short) such as 

electricity, ports, airports and train 

operators, water, oil refiners, NHS 

trusts and digital infrastructure and 

what the Government admits are the 

increasing numbers of cyber threats. 

Also covered are other threats affecting 

IT, such as power failures, hardware 

failures and environmental hazards. 

A consultation document covers what 

the technical security measures ought 

to be, to manage the risks; incident 

reporting of anything that has an 

‘actual adverse effect’ on systems; 

and what the penalty regime ought to 

be. While the document admits that 

having to report may be a burden on 

businesses, incidents for reporting are 

computer viruses and malware, and 

anything else that leads to a loss or 

reduction in an essential service. The 

Government also wants to encourage 

voluntary reporting of incidents 

where operators had to act to keep 

services going. What the thresholds for 

reporting will be will differ by sector 


Network 

directive 

and have to be worked out. As for 

how fast you are supposed to report 

an incident, the directive does not 

specify; and while the consultation 

document likewise only asks for ‘the 

earliest opportunity’, as an incident 

may spread, it does also set 72 

hours (after ‘becoming aware of an 

incident’) as a maximum. 

Guidance and principles 

The Government proposes what 

it calls a ‘guidance and principles 

based’ approach; the official National 

Cyber Security Centre (NCSC) will 

set out principles, and the guidance, 

working with relevant Government 

departments and ‘competent 

authorities’. As for a timetable, the 

Government says that in January the 

NCSC is to publish generic crosssector 

security guidance, including 

a cyber assessment framework; the 

directive should become law (like the 

GDPR) in May 2018; and detailed, 

sector-specific guidance should come 

by November 2018. Promised in the 

guidance is what ‘good’ looks like; 

and minimum security requirements. 

For search engines too 

Proposed principles set out briefly in 

the document cover governance, risk 

management, asset management and 

risks to the supply chain, including 

contractors. The consultation 

document also says the NIS directive 

applies, ‘in a lighter touch manner’, 

to digital service providers (DSPs) 

such as online marketplaces and 

search engines, and cloud storage 

services. These should do whatever’s 

appropriate to manage risks, for 

incident handling, business continuity, 

and monitoring and audit. Again, 

a ‘guidance and principles based’ 

approach is proposed, in line with 

the GDPR, and the European 

Union’s ENISA agency for network 

and information security. As an 

aside, ENISA’s European Energy – 

Information Sharing and Analysis 

Centre (EE-ISAC) is running a 

seminar for the energy sector at its 

Athens base on September 7. 

Comment 

Justin Coker, Vice President EMEA 

at Skybox Security, a cybersecurity 

and firewall management software 

company, welcomed NIS and advised 

review of systems. “The Government 

is saying severe fines will be levied 

unless an organisation can prove it 

assessed the risks adequately. But, 

too often there is no visibility of 

where the threats and vulnerabilities 

are. The attack surface is now more 

complex than ever, so organisations 

need to move away from traditional 

thinking and develop a clear picture 

of the long-term security goals, and 

plan the security programme in a 

structured and logical way. Protecting 

and securing critical digital national 

infrastructure presents a real challenge 

because end-to-end access analysis 

must be done across hybrid IT and 

operational technology networks.” p 


ANPR 

Car Park Solutions 

24/7 recognition with starlight (low light) function 

More then 95% accuracy across UK and International number plates 

Stand-alone solution or integrates into existing systems 

Supports versatile integration functions including VMS support 

Data exportable for analysis in Microsoft Excel 

Customisable alerts by email for vehicles of interest 

ANPR 

Efficient 

• ANPR Entrance 

• Remote Control 

Cost Saving 

• 

• 

Check out the new ‘Quick EDI ’bulk import feature on www.mayflex.com 

Find out more about the full range of Dahua solutions available 

from Mayflex. 

Speak to the team on 0800 75 75 65 or email sales@mayflex.com

IS NOW 


www.flir.com 

Untitled-20 1 18/02/16 10:18 

detective’s appeal: 

Also protect 

your digital 

perimeters 

Cyber was on the agenda of the most 

recent ST17 conference. 

Pictured: Dave Porter 

speaking at the ST17 

conference at the 

Majestic, Harrogate 

in July 

Morning seminar 

The Yorkshire and 

Humberside cyber crime 

unit has been running 

seminars for businesses 

and others to better 

understand the risks, most 

recently on cyber incident 

response planning, on 

August 3, at Sheffield 

Hallam University; 

including how to manage 

the media and customers 

through an attack. 

58 

UNHAPPY 

‘If you were lucky 

enough not to have 

been effected by 

WannaCry or Petya take 

it as a sign. Remember, 

you don’t have nine 

lives.’ 

Tim Erlin, VP at IT 

security firm Tripwire. 

One of the detectives from the 

Yorkshire and Humberside 

cyber crime unit, Dave Porter, 

spoke at Harrogate. That’s one of nine 

regional units. While the National 

Crime Agency and the NCSC (National 

Cyber Security Centre) also do similar 

work, Dave began by saying how 

many staff were in his unit: six, five 

detectives and one sergeant. While that 

might not sound many, Dave added 

that police forces were ‘encouraged’ 

to bring on their own cyber units; and 

he foresaw upskilling of police, so that 

when a cop was called out, he would 

be as able to deal with the thief stealing 

from your bank account, as the thief 

on the street. However, that did beg 

the question of how able police now 

are to, for instance, seize computers 

as evidence, and investigate, let’s 

say, the high-profile recent cases of 

ransomware, as Dave mentioned. 

What are you doing 

Dave raised some questions for the 

security audience; when installing 

equipment such as a video recorder, 

do you know exactly what you are 

doing? Is there a vulnerability through 

a IP-connected device? Because if 

there is, he went on, the chances are 

that someone is scanning, trying to 

find such devices, looking if there is 

something they can use. “All I am 

asking, you are in the physical world, 

protecting perimeters; you need to 

do that in your digital world as well. 

Know your perimeter, know your 

architecture, know what is installed, 

map it, walk around it in your head. 

Cyber crime, yes, it is technical, but 

most preventative measures are what 

you would do in the physical world.” 

Walking around parts of a city with 

headphones and sunglasses on would 

be a risk, not something you would do; 

but people are not taking equivalent 


due care in cyber-space, he said. 

Poor passwords and user names are 

one of the biggest vulnerabilities; 

use ‘password’ as a password, and 

that will get smashed in seconds, he 

warned. If you have Windows XP (that 

is, the software that Microsoft has 

ended support for) running anywhere 

on your systems, take it offline and 

decide how you can protect it. In other 

words, such legacy products need to 

be managed properly, and patched. “I 

can’t talk enough about back-ups,” 

Dave went on. “So many businesses 

are crippled when ransomware occurs 

on their systems.” While you may pay 

the bitcoin ransom to get your data 

back, it might not come until you pay 

more. Keep your back-ups offline, and 

in a different location, he advised. And 

have a business continuity plan for 

when a cyber-crime occurs, for how to 

bring your systems back. 

Rush to IoT 

Cars, kettles, toys, games consoles, 

web cameras and CCTV; people are 

rushing to the Internet of Things (IoT), 

without thinking of vulnerabilities, he 

warned. IP cameras and routers are 

routinely exploited through the Mirai 

botnet (which lets a hacker enter a 

device, send spam via it, and steal 

data). “Ask yourself the question, does 

it need to be online,” Dave said. 

And insider threat 

Another threat to cyber that is in fact 

from the physical world that Dave 

covered next: insiders, ‘still one of the 

biggest threats we have in cyber-space 

... it doesn’t have to be malicious 

either’. Criminals will gather details 

about your organisation - maybe 

through a supplier - to carry out a 

mandate fraud, for instance. While 

as Dave said we have all seen such 

emails; the right one with the right 

leverage showing the right knowledge, 

will get money paid to it. Product 

developers may bleed facts about 

programmes on forums online, that’s 

abused. Dave repeated the wartime 

slogan, ‘loose lips cost ships’: “We 

see that in the police all the time; say 

the wrong thing to the wrong person 

and you don’t know where it’s going 

to go.” What IT access do staff, 

including from agencies, need. Do 

they need access to payroll, that they 

might manipulate; or to confidential 

files, that they may send to the 

media? He ended by stressing how 

cyber-crime will affect all businesses 

and people: “It isn’t about if, it’s 

about when, it really is.” No longer 

can you leave cyber to ‘Bob in IT’: 

“Everybody needs to be aware.” p 

And from the chair 

Mike Gillespie, conference chair, 

echoed Dave. Mike said: “There are 

manufacturers right now today who 

are prepared to sell us equipment 

that still has firmware that has a 

vulnerability in it that allows the Mirai 

botnet to occur; and I think everyone 

of us should be pushing back on the 

manufacturers of our security kit, 

to ensure at point of supply we are 

getting security.” See over the page. p 


Moving Ahead. 

By Your Side. 

The pro surveillance and security market continues to 

change rapidly. And at Pelco, we are changing as well. 

Now we’re stronger and more energized than ever. With 

new surveillance and security products and systems, a 

customer support network that remains the best in the 

industry, and a growing roster of integration partners who 

help us deliver meaningful innovation for our customers. 

All working together so we can offer the solutions that 

people need, when they need them most. 

Meet the new Pelco — moving ahead, by your side. 

securityinsights.pelco.com

IS NOW 


www.flir.com 

Untitled-20 1 18/02/16 10:1 

About Mike Gillespie 

The MD of the 

information security 

consultancy Advent 

IM is a director of the 

Security Institute. He’s 

a speaker at our next 

ST17 conference at 

Glasgow on Tuesday, 

September 5. Visit 

www.advent-im.co.uk. 

60 

road to cyber-security: 

Do we need to 

talk more about 

safety? 

Pictured: The fivedoor 

electric car the 

Tesla Model S at the 

Gadget Show at the 

NEC last year 

Maybe we need 

to talk about 

safety rather 

than security? 

asks our regular contributor Mike 

Gillespie. 

I 

have been looking at the principles 

of cyber security for connected 

and automated vehicles, issued 

by the UK Government on August 6. 

I wondered if we need to be talking 

about health and safety, not security, 

when it comes to the Internet of 

Things (IoT). It struck me that many 

connected or web-enabled items 

would benefit from the guidance and 


principles. If you like, it would be 

great as an expanded IoT guide to 

security, but better than that, safety. 

What if we took the stance of safety 

rather than security when we consider 

risk and build risk assessments? Let’s 

face it, if you have possibility of 

death in your risk assessment, then 

it’s going to be taken seriously and 

the risk is going to be mitigated. 

The law 

As we move further down the road 

(forgive the pun) of connected 

vehicles, self-driving vehicles and 

smart motorways, surely the cybersecurity 

of these things is a matter 

of health and safety and should be 

addressed from that macro level, 

rather than from the more granular 

cyber perspective. We have had health 

and safety legislation for a long time 

and business and individuals alike are 

accustomed to thinking about safety 

in a way that is still new to security 

in many ways. The legislation is 

effective and proven. If you look at 

the incidence of injury or fatality in 

the workplace, the legislation has 

clearly contributed to a very different, 

much safer working environment. 

Unfortunately, cyber incidents; be 

it breach, hack or serious incident, 

is increasing not decreasing and our 

physical systems, frequently webenabled 

and hackable, do not have 

any kind of kitemark to help guide us 

in buying securely yet. This is why I 

felt the new vehicle guidance was a 

potentially good start. 

Risk to life 

So, our cyber enabled items, offer risk 

to our businesses and disruption to 

our lives and even our very identities, 

true. But are we ready to have the 

conversation about how cyberspace 

could also offer risk to life yet? Or 

do we need to continue to develop 

the number and range of web enabled 

items that can impact us physically 

and worry about security later ..? 

What’s possible 

Innovation of the IoT has been the 

driver of growth, not the response; 

in other words much of our webenabled 

options exist not because we 

No-one wants a roadblock 

on progress, but 

they don’t want their car 

cyber-hijacked either 

needed them but because they could 

be made. The focus has been on what 

is possible, not what is necessary or 

even desirable. Unless someone else 

has another explanation for a webenabled 

kettle, of course. This drive 

for innovation and creativity is great 

but there are downsides. These are just 

a few: 

n Who is paying for it? If product 

is free, then you are the product, 

in other words those apps you get 

free are harvesting your data, you 

should be checking your permissions 

very carefully before you agree and 

download. 

n Who paid for its development? 

These things take time and money, 

they don’t develop themselves, so what 

security measures are in place in your 

lovely web-enabled item and is it built 

on firmware that can be updated and so 

remain secure for its lifecycle? 

n Do you know what it is connecting 

to? Is this item connecting to business 

networks and systems? Are you 

completely sure of how it interacts 

with all of your systems? 

Built in 

If any of the systems we use have a 

potential impact in the physical world, 

we really need to be thinking safety 

at top level with security being a built 

in part of that safety. And if there is 

anywhere that these aspects need to 

be a top priority, it must surely be 

in an automated vehicle such as a 

genuinely autonomous car. I do not 

believe any of us wants to be in a 

situation where the driverless car, 

carrying us along the motorway at 

70 miles an hour, suddenly becomes 

the remote controlled plaything of 

a nefarious individual. And I am 

confident in saying that, should that 

happen, then we are all going to be 

far more concerned with the safety of 

our loved ones in the passenger seats 

than the security protocol that just got 

breached. p 


September 19, 2017 

Axis HQ, 

Lund, Sweden 

October 11, 2017 

Tatton Park, Knutsford, 

Nr Manchester, UK 

Axis partners showcased 

2N, Aimetis, Agent Vi, Araani, Assa Abloy AB, 

Cathexis Europe Ltd, Citilog, ComNet Europe 

Ltd, Customer Clever Ltd, Dantech Electronic 

Engineering, Digital Barriers, Digital Forge Ltd, 

Dot Origin Ltd, EIZO Limited, Entelec Control 

Systems Ltd, Falt Communications AB, Genetec 

Europe, Herta Security, IPS, Milestone Systems, 

Mirasys, Morphean, NVT Phybridge, Observit AB, 

Optex (Europe) Ltd, P3R Lab, Prysm, Secure Logiq 

Ltd, Seetec GmbH, Siklu Communication, Sound 

Intelligence, Telcred AB, Vaxtor, Veracity UK Ltd, 

Xtralis UK Ltd, Wavestore Global Ltd 

Axis Partner Showcase 2017 

Meet the 

leading experts 

in network video. 

Join Axis Communications and 35 of the most innovative companies in 

the network video industry and find out what solutions, technologies and 

products are available today to help you grow your business! 

Register now! 

www.axis-communications.com/ 

Axis_Communications_UK_Partner_Showcase 

Video management software, security applications, business management applications, 

hardware/technology, physical access control, transmission and storage, and more!

Business Crime 

police admit: 

West Midlands Police ran several 

breakfasts recently towards their 

business crime strategy. We went 

to one. 

Another brick in the 

wall?! Inset: casually 

dressed baseball capwearing 

anti-social 

types are not only 

annoying as colourful 

graffiti on walls. 

Potholes in Tarmac are 

a reminder that the 

police are not the only 

ones to have faced 

austerity 


62 

Just to the south of Birmingham 

city centre, by Chinatown, the 

streets around gave their own 

clues about what crimes are affecting 

businesses. On the pavement outside 

at 7.30am, a man was zonked out; 

by the time the gathering broke up 

at 9.30am, he had gone. Some of 

the audience, that varied between 

shopping centre managers, business 

improvement districts (BIDs), 

security and business people in 

general, spoke of trouble with 

aggressive beggars and the homeless; 

and travellers. Hardly problems only 

for the West Midlands. It was striking 

how cyber hardly cropped up. 

What you doing to do? 

The police, under Supt Keith Fraser, 

and the force’s police and crime 

commissioner’s office, were hosts. 

While after years of austerity cuts 

police are not as visible as they 

were, Keith Fraser did put across 

that visibility was not everything. At 

least one in the audience however 

aired the complaint that thieves 

and repeat offenders were walking 

around Birmingham city centre and 

felt able to do what they liked - and 

said so. One related how guards 

were routinely told by a thief, when 

stopped, ‘what are you going to do 

about it?’ as the thief is making for 

the door with something stolen - 


‘We’re not there yet’ 

which for a high-end store, may be a 

£2000 handbag. As the meeting heard, 

that retailer now has to chain down 

‘everything’. While you might say, 

so they should, the point put to the 

meeting was that the luxury retailer 

no longer retails the way they wish 

to, and can do in other places, which 

may put in jeopardy Birmingham 

having that luxury retailer at all. 

Another related gripe was of a police 

crime prevention officer going into 

stores and having no idea about how a 

business works. 

‘Just tell us’ 

Perhaps the most depressing feature 

of all was that these issues were still 

cropping up, all well known, despite 

nearly 20 years or more of partnership 

work as set out in the Crime and 

Disorder Act 1998. Leaving aside 

that the force is setting a strategy 

and what good that may do anyway, 

the meeting was still chewing over 

things flagged up years ago, such as 

reporting of crimes against business, 

in fact a central problem. For if crime 

against business is under-reported, 

it’s less of a priority. Supt Fraser 

spoke of one-fifth of all crime being 

against business, and as featured 

in the February issue, the force has 

done original work on analysing shop 

theft, finding a difference between 

local ‘chaotic’ drug abusers thieving 

for themselves; and high-volume, 

organised, travelling gangs. Yet 

Professional Security afterwards was 

also told of one retailer that of its 60 

to 70 theft losses, was reporting to 

police a dozen; and now none. One 

of the audience said: “As a national 

retailer, tell me what you want my 

staff to do. If you want me to report 

everything, I will report everything; 

but then don’t get your licensing 

officer talking to me because I am 

reporting too much crime, and 

threatening me to lose my [alcohol 

sales] licence. We just want you to be 

transparent. If you want us to report 

every other one, if you want us to do 

it for 50 quid, just tell us what you 

want. At the moment we are getting 

mixed messages.” That’s the reason 

for the strategy, Keith Fraser replied. 

Wait for 101 

Some ideas did come from the floor. 

Instead of a retailer dialling the police 

non-emergency number 101 (and 

waiting half an hour for an answer and 

giving up - so no crime reported!?), 

why could a BID not offer a 

subscription service. While that crime 

doesn’t get reported, meanwhile, 

the thief goes to a second and third 

victim. Keith Fraser replied to that by 

speaking of ‘shared resources, shared 

solutions’. He admitted: “I don’t feel 

we’re there yet, there’s elements of 

good practice; but if we’re looking at 

it at a wider level like Birmingham, 

we are not there yet.” As for the nighttime 

economy, readers may recall 

from the July issue, Supt Roy Smith 

of the Met calling for pubs and clubs 



continued ... from previous page 

and the authorities to get ‘beyond 

the blame game’. That was echoed 

in one of the audience complaining 

that venues were effectively having 

to police themselves, as best they can, 

because police response is poor; and 

then defend themselves, and their 

licence, when things are investigated. 

The man’s venue was a user of the 

Facewatch Mobile crime reporting 

software - but not to pass crimes to 

the police; rather, for self-defence. If 

there is a beggar, or someone doing 

persistent anti-social behaviour 

outside, the venue will record the 

person’s details so as to put it to 

police; what are you doing about 

this case of someone being stabbed 

with a syringe?! Rather than merely 

telling of a general problem (that’s 

less likely to be taken up by police). 

In fairness, business crime partnership 

work is, to state the obvious, as much 

about business doing their bit, and the 

meeting heard that pub chains could 

do more to adopt such crime reporting 

tools. But we return to the depressing 

fact of so little progress being made 

on basics, after so many years. Keith 

Fraser expressed the dilemma about 

crime reporting systems. 

Still years away 

Police will not - cannot, tell 

businesses to use one commercial tool 

rather than another. But if rival tools 

are out there, and they are, for them 

to be of use to the police, to gather 

intelligence and do cross-county 

operations, the tools have to ‘talk’ 

to each other. Which implies some 

central co-ordinating is necessary; 

surely by the police. The Government 

did give money for the Met to work 

on a national reporting centre; but, the 

meeting heard, it’s a couple of years 

away. Meanwhile, businesses are 

still plagued by low-level crime and 

disorder - although Keith Fraser did 

make the valid point that we should 

not speak of ‘low-level’ or ‘petty’ 

crime, which minimises the impact. 

Nor is it at all new that much of such 

crime was drug-related; ‘mamba’ 

users being unpredictable and antisocial 

(such as urinating) in public. 

‘A guy wasted on every corner’, as 

one in the audience put it, is highly 

off-putting to Birmingham city centre 

shoppers and bad for business. That 

puts strain on the police, called to 

those drug abusers who steal to fund 

their habit, and keep coming back. 

Loss prevention staff feel frustrated 

that someone is caught stealing 

sunglasses, and says he’s been 

doing it for years. An answer - Supt 

Fraser aired it - is not new either; 

rehabilitation of drug offenders. “I 

don’t think there’s a strong enough 

emphasis on that.” p 

Pictured this page: At 

an outdoor bar near 

Birmingham New Street 

station, tables are 

reflected in the roof 

above 

West Midlands 

first 

The West Midlands 


Partnership (WMBCP) met 

for the first time in July. 

The Labour Police and 

Crime Commissioner 

David Jamieson, and Supt 

Keith Fraser were among 

those attending. Co-chair 

is Jason Wouhra, of East 

End Foods. 

Security Alarm 

Simple & Easy Installation 

Integrated Security - Access Control 

Access Control 

Automation 

No Software Required 

Inception is an integrated access 

control and security alarm system with 

a design edge that sets it apart from the pack. 

Featuring built in web based software, the Inception 

system is simple to access using a web browser on a 

Computer, Tablet or Smartphone. 

With a step by step commissioning guide and outstanding user interface, 

Inception is easy to install and very easy to operate. 

DESIGNED 

Multiple Devices 

Easy Setup with 

Checklist Prompting 

IN A U ST R A LIA 

For more information, visit 

www.innerrange.com/inception. 

T: 0845 470 5000 

E: ireurope@innerrange.co.uk 

W: innerrange.com 

Send IP Alarms via 

the Multipath-IP 

Network

A section in the industry-leading magazine for installers, integrators, big or small - in short, everyone who provides a 

commercial supply, installation or consultancy service. 

Here you can read about new standards, equipment, ideas - whatever you want to know more about. 

Editor - Mark Rowe 


Time for action on fire safety 

More details: The 

FSA operates as a 

specialist group within 

the Electrical Contractors’ 

Association (ECA); visit 

fireandsecurityassociation. 

co.uk. 

64 

David Wilkinson 

Venues and dates: 

The next is at Wigan on 

September 6 at 10am 

at the start of the North 

West Fire and Security 

Exhibition, DW Stadium 

by AIM Monitoring; and 

the last at Nottingham 

on September 13 at the 

monitoring station EMCS. 

Although fires in high-rise 

buildings are relatively rare, 

when they do occur they can 

often have severe consequences for 

occupants and owners. The recent 

tragedy at Grenfell Tower in London, 

in which at least 80 died with dozens 

more injured, is a case in point, writes 

Steve Martin, pictured, Head of the 

Fire and Security Association (FSA) 

and the ECA’s Head of Technical. 

Devastating incidents such as the 

Grenfell fire do of course raise wider 

questions about fire safety in these 

types of residential buildings. 

Building Regs 

The Building Regulations govern how 

building owners and managers should 

oversee a range of work, including the 

provision of fire and emergency 

systems (Part B, which came into 

force in 2002), and the materials used 

during its maintenance and build. 

Over the past 15 years, there has been 

progress on technical standards, some 

not as yet reflected in the Building 

Regulations. BS 5839:1, which covers 

non-domestic buildings, is due out in 

the near future, while a sister standard 

Alarm briefings 

The trade body BSIA is running free 

breakfast briefings to detail the new 

PD6669. That scheme builds on the 

British Standard BS EN 50136 series 

for alarm transmission systems, 

giving guidance on what to do when 

availability fails to meet the required 

levels. The association’s Director of 

Technical Services, David Wilkinson, 

says: “PD6669 came about due to a 

desire from industry for clarification 

as to how existing standards for 

installing, commissioning and 

maintaining alarm transmission 

systems should be applied. This 

scheme provides that clarity and will 

be beneficial to all of those involved 

in the field. The scheme has broad 

support from a wide range of industry 

stake-holders.” p 


aimed at homes (BS 5839:6) is being 

revised. It’s now vital that the experts 

who have been developing these 

standards are able to provide guidance 

and support during the planned 

review of Building Regulations, 

announced after Grenfell. 

Stay put policy 

Another focal point for queries about 

fire safety is the ‘Stay Put’ policy that 

some high-rise owners enforce if fires 

break out. This encourages residents 

of flats in close proximity to another 

apartment where a fire started to 

remain where they are, as the 

building’s design should theoretically 

contain the fire. This approach may 

seem reasonable, but it fails to take 

into account the impact refurbishment 

work can have on compartmentation, 

or whether fire detection and alarm 

systems in communal areas have been 

downgraded. As a result, given that a 

number of high-rise buildings with 

refurbishment work since they were 

built, the time has arguably come to 

review the Stay Put policy – or 

consider removing it altogether. 

Building owners and managers have a 

CAUSE FOR LOCKDOWN 

Lockdown is a security 

measure used in buildings 

to keep people safe from an 

immediate threat. In partial 

lockdown, doors leading to 

the outside are locked and no 

one can get in or out. A full 

lockdown requires people to 

stay put and not move out the 

room. All doors are shut and 

locked. The use of emergency 

lockdown is on the increase, 

says the fire safety product 

company Fireco. The procedure may 

be used during natural disasters, 

crimes, terrorism and chemical spills 

or gas leaks; in prisons, schools, 

universities, hospitals, or any public 

building that needs to protect its 

occupants. As for schools, the 

legal and ethical responsibility to 

specify the right contractors to design, 

install and maintain an appropriate 

system. One approach is to specify 

contractors who have the relevant 

accreditations – in the case of fire 

systems, BAFE SP203-1 and LPS 

1014. Another option for clients is to 

specify membership of a relevant 

trade association – such as the FSA – 

in tendering and maintenance 

arrangements. 

Checks 

Regular safety checks by qualified 

professionals can also minimise the 

risk of fires starting within buildings. 

Gas safety checks in rented homes are 

already mandated by law every year, 

and the ECA believes these similar 

requirements should be extended to 

electrical safety checks across the 

rental sector. It’s now vital that 

residents in high-rises are given peace 

of mind from a thorough review of 

the regulations, and a commitment by 

Government to ensure that building 

installation and maintenance work is 

done regularly by trained 

professionals. p 

teachers’ union NASUWT recently 

called on the UK Government to 

put together a coherent strategy for 

lockdown procedures. Fireco says 

that its Dorgard Pro product can close 

all doors at once, to form part of a 

lockdown procedure. p 


Complete Clarity 

with Clarius ® PLUS LED Illuminators 

PLUS LED Illuminators 

White-Light 

YEAR 

5YEAR 

WARRANTY 

Each Clarius PLUS ® includes interchangeable lens diffusers to deliver angles of 10º to 95º 

Dual Core ® LEDs for powerful illumination, long life and low running costs 

CleanLITE ® self cleaning lens coating technology 

Infra-Red and White-Light LED options 

Enhanced optics provide ultra clear images 

Illumination range from 13m to 370m 

Lighting design service now available 

AWARD WINNING 

BRITISH MANUFACTURER 

Unit 2, Birch Business Park, Whittle Lane, Heywood, 

Greater Manchester, OL10 2SX, UK 

gjd.co.uk info@gjd.co.uk +44 (0) 1706 363 998

Installers 

Pictured left to right: 

Gareth Williams of Henry 

Howard, Melanie Day 

of Infinite and James 

Barnes, account manager 

at Henry Howard 

66 

app for credit decision: 

Asset finance 

Henry Howard Finance 

(HHF) has teamed up with 

a UK CCTV and security 

distributor to offer asset 

finance to businesses 

seeking CCTV, fire safety 

and security. Infinite 

Distribution, which has been 

distributing CCTV systems 

since 2013, has over doubled 

in size in the last 12 months. 

The Letchworth Garden 

City-based distributor says 

its deal makes leasing agreements 

available to security installers who 

purchase their equipment from the 

firm. Gareth Williams, account 

manager at Henry Howard, said: “Our 

partnership with Infinite Distribution 

is an exciting development and we are 


optimistic about the security sector 

developing across the UK.” And 

Melanie Day, business development 

manager of Infinite Distribution said: 

“We aim to support our partners 

across the UK by developing our 

services and products, and achieving 

our ambitious sales and growth targets 

with a new range of leasing solutions. 

We recognise that that the ability to 

offer finance will support and increase 

our installer sales, and in turn help 

smaller businesses, who might not 

be in the position to invest a large 

amount of working capital upfront.” 

Approved installers will be given 

access to HHF’s online lease portal 

‘HowApp’, providing automated 

credit decisions and agreements that 

can be completed with e-signatures at 

point of sale. p 

Alarm scheme 

A residential fire and carbon monoxide (CO) alarms company 

reports training 14,000 customers across the UK; 2,500 of those in 

the first half of 2017. Launched in 2008, originally under the name 

of AFPTIS, Expert Installer is a modular training scheme by Aico 

Ltd. Made for domestic alarm specifiers and installers, it covers 

standards and regulations, and alarm system design and installation. 

Recently it received CPD accreditation. Training can be held at the 

customer’s premises, at Aico in Oswestry, or in one of the company’s 

new vehicles. Neal Hooper, MD of Aico, said: “We manufacture life 

saving devices so it’s important that the right alarms are specified 

and installed and maintained correctly to protect people within their 

homes.” p 

Partner showcase 

The network video product company 

Axis Communications is running its 

next ‘Partner Showcase’ open day, 

on October 11, at Tatton Park outside 

Manchester. Products from 35 vendors 

complement Axis’. The firm says that 

solutions go beyond security to retail 

analytics, behavioural analysis, and 

sustainability, to trends such as hosted 

services and cybersecurity. The event 

will include Morphean, Milestone 

Systems, Genetec and Assa Abloy, 

and is aimed at installers. It follows 

a first showcase in 2015. Daren 

Lang, Regional Manager, Business 

Development, Northern Europe at 

Axis, says: “As connectivity and the 

integration of products continues, the 

security needs of businesses change – 

opening up new possibilities. Instead 

of focussing on surveillance alone, 

businesses are increasingly seeking 

ways in which smart systems can be 

integrated, ensuring technology is 

flexible and future facing.” p 

New premises 

Oprema, the UK multi-brand distributor of security 

equipment, has moved to a new 15,000 sq ft 

premises after securing an £850,000 co-investment 

from HSBC and Finance Wales. The Cardiffbased 

firm says it’s creating 15 new jobs. Pictured 

(photo by Huw John, Cardiff) are the four Oprema 

directors: Tim Duggan, Technical Director; 

Matthew Epps, MD; Ross Hawkins, Operations 

Director; and Gareth Williams, Sales Director. p 

Pictured: Some Firetrace fire 

suppression products 

Photo courtesy of Firetrace 

Suppression approval: Firetrace 

Ltd has recently been certified by 

the Loss Prevention Certification 

Board (LPCB). The Ipswich-based, 

family-owned company says only a 

handful of fire suppression product 

suppliers have achieved the LPCB 

Standard LPS1666. Firetrace Ltd are 

the only UK valve manufacturing 

company to gain the accreditation. 

The LPCB is an international 

certification body for security and fire 

protection products. LPCB approval 

is recognised by governments and 

regulators, especially in Europe, Asia- 

Pacific, and the Middle East. The new 

standard was developed by the LPCB 

to endorse performance of direct 

pneumatic tube-based suppression 

systems. p 

In brief 

The Wolverhampton-based steel 

fencing manufacturer Zaun Limited 

has become a RIBA-approved 

provider of CPD (continuous 

professional development) ... Harrowbased 

Interphone, the security and 

building systems integrator for 

the commercial residential sector, 

has gained the National Security 

Inspectorate (NSI) Nacoss Gold 

award for design, installation and 

maintenance of access control, CCTV 

and intruder alarms ... Access security 

manufacturer TDSi has added Anixter 

to its distribution partnerships. That 

makes six distributors: the others 

being Norbain, ADI, Pro-Vision, 

Advanced Access and Midwich ... 

The people and vehicle access control 

and parking product manufacturer 

Nortech Control Systems reports 

that Norbain, and ADI Global 

Distribution, have become new 

distribution partners ... Millimeterwave 

wireless product company Siklu 

Inc signed a distribution agreement 

with Norbain. p 


“THE FIRST 

HAND-TRIGGERED 

ACCESS CONTROL 

READER“ 

STid Security presents 

French expert in RFID, NFC, Bluetooth ® and IoT, our contact free identification solutions have been 

designed to eliminate barriers in your business via innovative independence-focused technologies. 

Thanks to the STid Mobile ID ® app and the Architect ® Blue Bluetooth ® reader, your smartphone turns your hand into a badge you have 

with you at all times. With the freedom to choose your favourite identification mode and make your access options both secure 

and much more intuitive. 

Badge mode Slide mode TapTap mode Remote mode Hands-free mode 

Security Meeting 2016 

Trophées de la sécurité 2016 

Expoprotection 2014 & 2016 

ISC West 2017 

www.stid-security.com 

Photo credit: iStock - 08/17 - 10917

Spotlight feature on: 

Selecting the right management and configuration tools 

68 

Smartphonebased 

mobile 


The technology research firm Gartner predicts 

that in three years, more than 20 per cent of 

organisations will use smartphones instead of 

physical access cards. Mobile access control is 

not just about a more user-friendly way of opening 

doors. The connectivity of smartphones opens 

the way to new real-time solutions for managing 

mobile identity. Vincent Dupart, CEO of STid, a 

French firm that develops secure access control 

solutions, tells us why the right management tools 

are required to roll out this type of solution. 

Since its launch in early 2017, the STid Mobile 

ID badge virtualisation solution has been highly 

successful. How do you explain this success? 

Our solution is extremely user friendly, with a 

range of identification methods available – you 

can just tap your phone, or lightly touch the 

access control reader to identify yourself. Beyond 

this, we have chosen a virtualisation solution 

that requires no compromises to the philosophy 

undergirding your organisation’s security policy. 

Why would you outsource your data to a third 

party? Where is the data stored? Are you 

independent in managing your security? 

No technical or technological constraints should 

prevent directors of security from managing their 


systems independently, with the freedom to host 

sensitive data in-house if that’s what they want 

… we offer our clients an off-line management 

tool, which keeps them in control of their security. 

That’s a key issue in our line of work! 

Can you tell us a bit more about the online 

management platform that you are planning to 

officially launch at the APS Show in September? 

Innovation is the cornerstone of STid’s strategy. 

We’ve continued to work to develop a secure 

web platform which will revolutionise the way we 

manage user virtual access cards and configure 

readers! Access rights can be assigned, revoked 

and updated in real time, meaning you can quickly 

create a short-term visitor access card, and later 

recover the credits to create another virtual access 

card. It’s so cheap and easy to use! 

How does this platform meet clients’ aspirations to 

manage their systems independently? 

Unlike many solutions and most people’s 

preconceptions about cloud, STid is not looking 

to tie its clients into a particular technology. 

Independence operates at many levels! We have 

always wanted to respect our clients’ value chain. 

Anyone will be able to create an account and 

associate accounts for their own clients (dealers 

and customers), without any involvement on our 

part. STid has no access to sensitive data in the 

dealer and end customer accounts – that would be 

a major vulnerability. Our clients will remain totally 

independent in managing their security. 

How do you secure the data stored in your web 

platform? 

Businesses work in an ever-more mobile world, 

with a continually rising threat of cyber-attacks. 

Security is a major challenge. In addition to the 

security benefits of the client’s independence 

in management, all data is stored in our server 

in France, in accordance with the tightest data 

protection regulations issued by CNIL (the French 

data protection authority). The information is stored 

in encrypted formats and all server connections 

use the secure https protocol. The virtual access 

cards are managed in real time so if an employee 

reports the loss of a smartphone, mobile access 

rights can be revoked, before the device ends up 

in the wrong hands. 

The different identification methods of your STid 

Mobile ID solution make access control instinctive. 

How is this user experience carried across to your 

web platform? 

Our priorities are security and user-friendliness. 

The STid Mobile ID Web platform will be easier to 

use than conventional tools, making it quicker to 

access data, all centralised on a single platform. 

Levels of rights can be assigned to each account - 

administrator, user, etc. Data can then be shared, 

enabling multiple client employees to work on the 

platform in real time. Data entry times are reduced 

by an easy upload function for your databases 

(variable and fixed data, photos, logos, etc) which 

will boost the performance of your access solution. 

n Come and meet us at the APS Show at Porte 

de Versailles, Paris, from September 24 to 26. 

We’ll be on stand E14. STid are also speaking 

on ‘Best practices for using smartphones with 

your access control system’ at a conference on 

Tuesday, September 26 at 11am in Conference 

Hall 1. Visit www.stid.com. 


Training, News 

college courses: 

Redcare partner 

The security inspectorate SSAIB 

reports a training partnership with 

BT Redcare, the first manufacturer to 

work with the Tyne and Wear-based 

inspectorate, to include syllabus 

items from the new fire, emergency 

and security systems standard. This 

new format will then be delivered 

to companies and colleges that 

specialise in security and fire systems. 

Redcare will also become the first 

manufacturer to be listed on the new 

training component of the SSAIB’s 

website for registered firms. This will 

grow to include details of training 

schemes and a list of colleges and 

commercial providers that offer them. 

SSAIB training manager Trevor 

Jenks mentioned this new link up 

at the company’s Installers Forum 

earlier this year and he believes that 

partnerships of this type are needed 

for engineers. Trevor said: “BT 

Redcare have been doing this for a 

long time, so it’s a way to enhance 

their training and ensure the essential 

knowledge of the technology is put 

in place. It’s a way of extending the 

training and expand the knowledge of 

engineers in this industry.” p 

Academy launch 

The contractor Axis Group has 

launched The Axis Academy. That’s a 

dedicated learning and development 

resource, created as a new Group 

company. Axis Group’s HR Director, 

Naomi Austen, will head the new 

operation. She said: “Delivering 

meaningful training is a high priority 

for any business operating in the 

service sector, and until recently most 

have relied on external providers. By 

building our own resource, and our 

own skills, we are developing a new 

in-house model that will not only 

support our future success, but also 

the future careers of employees.” p 

Apprentices with attitude 

VWS, the Scottish security installer, 

has hired three new trainees as junior 

engineers. They will be joining 

after completing courses at New 

College Lanarkshire. The company 

is also taking on two new business 

administration apprentices via trainer 

YouTrain. VWS reports that it’s 

a long time supporter of Modern 

Apprenticeships, having taken 11 

apprentices; six are still with the firm, 

while five new apprentices are going 

through college this year, including 

Kyle Keith, whose older brother, 

Dillon, is one of the three new 

engineers. The other two are Ross 

McLoughlin and Sean Malone. MD 

Graham Wilson said: “I like to think 

that the best thing we can teach these 

young apprentices is an unwavering 

commitment to quality. People rely 

on our systems, and I get a real pride 

from seeing the apprentices pick up 

the VWS attitude.” p 

VWS business admin 

apprentices Beth 

McLean and Calum 

Finlayson 

Photo courtesy of VWS 

UK PARTNER: The 

access security product 

manufacturer TDSi 

has announced ABCA 

as its ‘UK Partner of 

the Year – North’ in its 

annual Partner Awards 

after IFSEC 2017. TDSi 

Channel Partner Manager 

Neil Hughes of TDSi is 

pictured presenting the 

award to ABCA MD 

Philip Miller. p 

Tech recognition 

The CTSP, ‘Certified Technical Security 

Professional’, is launching on September 1. 

Briefly, it’ll be a register recognising competence 

and qualifications for installers and those who 

maintain fire and security systems. Registrants 

will be listed on a searchable website, so that 

the public and users of services can check use 

of the standard. Its organisers Tavcom Training 

aired the CTSP at IFSEC 2017 in June, and the 

ST17 exhibition in Harrogate in July. At ST17, 

Tavcom sales manager Andrew Saywell described 

CTSP as ‘recognition where recognition is due 

for engineers’. Andrew made the point that while 

the NSI and SSAIB inspected security installation 

companies, and security industry bodies such 

as ASIS UK and the Security Institute were for 

security managers, installers and engineers by 

comparison were a ‘forgotten lot’. To gain CTSP 

status, and the right to use that postnominal, you 

need a minimum of 12 months’ experience in the 

field; and to have a level three qualification (A 

level in the school classroom, or one of the typical 

systems training courses that Tavcom offer). You 

must show knowledge of electronic principles; 

and provide two references. p 

JM Security Systems is actively 

seeking to acquire successful 

electronic security companies 

with a contracted client base. 

CYBER YOUTH DATE: Young people who have done low-level cyber crimes were 

recently at a first ‘Intervention Day’. The aim; stopping them re-offending or 

becoming involved in serious crime, encouraging them to consider ethical and 

legal jobs in cyber security. The day, at PGI’s Cyber Academy in Bristol, was 

run for 14 to 18-year-olds who had typically received low level interventions 

such as cease and desist orders or cautions. The young people heard from a 

former hacker, and how talents could be used in lucrative jobs. p 


Reviewing 

Books for professionals 

A problem-oriented approach: 

These reviews in full, and 

others, are on the ‘reviews’ 

part of our website. 

70 

A welcome 

back for 

handbook 

The second, revised edition of the 

Handbook of Crime Prevention and 

Community Safety is as welcome as 

the first, writes Mark Rowe. 

This new edition, like the first, 

has a reassuringly heavy 

feel, and the reader is not 

disappointed in finding the contents as 

heavyweight, in a good sense. Each of 

the 26 chapters, of about 6000 words 

each, with full bibliographies, covers 

a topic, such as crime prevention 

through product design; and crime and 

the built environment. Some chapters 

naturally will be of more interest 

and use to the private security reader 

than others, such as Dr Matt Hopkins 

and Prof Martin Gill’s on ‘business, 

crime and crime prevention: emerging 

debates and future challenges’. 

Vehicle crime 

Given the sheer amount of work in 

bringing such a book together, it’s 

not bang up to date; the most recent 

citations and examples are from 

2015. While that is only yesterday 

in academic terms, it can be more 

serious for instance in the chapter 

on vehicle crime. There Barry Webb 

and Rick Brown begin with the claim 

that vehicle crime has been ‘boom 

and bust’; namely a boom in the 

20th century, leading to a peak in 

the early 1990s, and a rapid decline, 

‘which, at the time of writing, had 

yet to abate’. That is to say the least 

arguable. In fairness the authors do 

acknowledge that car manufacturers 

face an ‘arms race with offenders’. 

Some may find it surprising that only 

one chapter is devoted to cybercrime 

prevention, although cyber features in 

other chapters. Likewise, terrorism is 

little treated anywhere, though it’s for 

sure a crime that we want to prevent. 

But as with any book of this type, 

there’s only so much it can cover. 

Whether you want to think harder 

about your work, or you are taking 


a masters degree in risk and security 

management or a related subject, this 

is a go-to book, and shall remain so 

just as the first edition did for a dozen 

years. At the risk of overlooking 

other chapters, one useful chapter 

to single out for the practitioner is 

Prof Gloria Laycock’s, titled ‘What 

to do - adopting a problem-oriented 

approach (POP)’, that indeed covers 

what practitioners ‘might do to reduce 

crime here and now - not somewhere 

one day’. Her chapter ranges over 

‘what works’, CCTV, and crime and 

disorder in city centres by day and 

night. While POP is far from new, the 

chapter is a fine introduction to it; also 

true for so much of the book. p 

CYBER AND ITS VICTIMS 

Fraud is little covered in print 

compared with some other crimes, 

and cyber fraud even more so, which 

makes a new book so welcome, by a 

pair of academics. 

Cyber Frauds, Scams and their 

Victims by Prof Mark Button 

(Portsmouth), and Dr Cassandra 

Cross (Queensland University of 

Technology) covers precisely what 

it says, and covers it well, and in the 

right order, starting with definitions. 

They’ve come up with a word that’s 

new to me; ‘fraudogenic’. Certainly 

new technology has brought new 

opportunities for fraudsters, although 

we can argue whether the crimes are 

entirely new, or whether the internet 

has merely created ‘cyber-enabled’ 

frauds; or indeed both. The authors 

cover this, as so much else, ably, 

going through the bewilderingly 

varied sorts of frauds - to do with 

applying for jobs online, collection 

of phantom debts; romance fraud, 

identity fraud, frauds in consumer 

investments, even adopting a pet. 

Why some fall 

The victim and technique of a fraud 

come together in terms of how and 

why some people fall for a fraud - 

thanks again to a variety of things, 

such as ‘victim lists’ (so that if 

someone has been scammed, they 

may be returned to, saying they’ve 

been scammed, and they can recover 

their money or some of it - for a fee). 

Some of the techniques are mirroring 

legitimate business, such as clever and 

visceral salesmanship, and grooming. 

On victims, the authors set out that 

fraud is anything but a ‘victimless 

crime’ as many are embarrassed, 

or angry, besides the financial loss. 

While it’s worthwhile and proper to 

support victims, and indeed respond to 

the crime in terms of victims, the book 

does set out stereotypes against online 

fraud victims - that they are ‘greedy, 

gullible, uneducated and somewhat 

deserving of their victimisation’. 

That can make victims less likely to 

report crimes, with baleful effects, 

such as society not appreciating how 

serious or widespread the crime is. 

Nor, as some of the victims’ stories 

in their own words make plain, are 

those in authority necessarily showing 

understanding. p 

TRAVEL RISK IS PERSONAL 

Understanding Personal Security and 

Risk: A Guide for Business Travelers, 

as the spelling suggests, is a book 

by an American; a retired Central 

Intelligence Agency (CIA) operations 

officer, Charles Goslin. 

Other books are around on the same 

subject, such as Charles Brossman’s 

Building a Travel Risk Management 

Program, reviewed last year. Why 

choose this one? Goslin has been there 

and done that, and he relates it and 

draws sensible and useful conclusions. 

For instance, he recalls the two 

‘genuine in-flight emergencies’ that 

he has experienced. Second, from 

start to finish he puts his finger 

on what he calls ‘the red-headed 

stepchild of the overall discipline of 

security’, namely personal security 

training and awareness. He states the 

obvious, which does want stating; that 

personal security comes down to you, 

the traveller, and no other; tracking 

devices are all very well, but if you 

are the ‘tip of the spear’ of business 

development, in some obscure part of 

the world, you have to apply thought, 

beyond that 45 minute briefing you 

had before setting off from corporate 

security (or HR). Third, something 

else Goslin shrewdly points out; the 

world is ‘increasingly insecure’; for 

instance, kidnappers may go after 

mid-level employees, for smaller 

ransoms, rather than take longer to get 

millions for a senior exec captured. p 


Spotlight feature on: 

Campus style for bank 

Erste Group Bank AG’s new campus-style 

headquarters in Vienna brings together 

4,000 employees from 20 locations over 

the city. Its 500-camera-plus security 

system required seamless integration of 

video management software and analytics 

to provide a modern, pleasant workplace. 

After several months of installation and tests, 

the integrated system went live at the end of 

2015. Since then, the cameras have been 

protecting the buildings and grounds around 

the clock. To minimise the load on the network 

and the risk of failures, the cameras in SeeTec 

Cayuga were distributed across multiple 

recording servers, connected to a central 

management server. 

Streams and screens 

The video streams are made available to 

the CogVis analytics directly. The CogVis C3 

server is responsible for central management 

of the external and internal communication with 

the distributed C3 nodes on which the video 

analysis is carried out. Cameras and alarms 

are visualised and processed using the SeeTec 

software in the security control centre, which is 

manned 24-7. Camera images and views can 

also be displayed on a large-screen system 

using the SeeTec Display Agent. The system 

balances the security requirements of a bank 

with the structural nature of the Erste Campus 

– the relatively discreet video technology fits 

the idea of openness in the interior design. The 

analysis algorithms of the C3 security portfolio 

from CogVis detect unauthorised access to 

indoor and outdoor areas, issue warnings 

regarding left objects, and provide access 

control security. The intelligent system uses 

techniques from machine learning to minimise 

false alarms as the operating time increases. 

Monitoring functions give security personnel 

real-time updates about the functional state of 

the CogVis video analysis so they can respond 

to a problem. 

Requirements understood 

Peter Hollenthoner, the Erste Group Bank 

AG staff member responsible for the video 

project, sums up: “Our security concept had 

to meet all of the security requirements in 

full without conflicting with the open room 

structures which enable collaboration, flexibility 

and meetings with customers. The only way 

to achieve the objectives was with intelligent 

video surveillance and analytics which provide 

optimal support for the security process. 

We were keen to work with companies who 

understood our requirements and could provide 

us with the best possible, technically stable 

implementation.” 

Design 

The award-winning design concept 

by Vienna architects Henke 

Schreieck Architekten creates a 

feeling of openness with its curved 

buildings and the integration 

of green spaces, producing an 

environment which encourages 

creativity. The highest construction 

standards were applied to, for 

example, minimise energy and 

operating costs. The Erste Campus 

was awarded the DGNB (German 

Sustainable Building Council) 

platinum certificate for sustainable building. 

Security was a priority: in 2014, Erste Group 

put out a tender based on a detailed catalogue 

of requirements for an overall building security 

concept for the campus. That included video 

surveillance and intelligent video analysis. The 

video needed to support security personnel, 

detect security-critical events in real time 

around the clock and, when necessary, raise an 

alarm immediately. For smooth communication 

and quick responses, seamless integration was 

required between the video analysis, video 

management and all other systems. 

Systems dovetailing 

Kapsch BusinessCom won the tender with 

an overall concept featuring video technology 

based on SeeTec GmbH video management 

and CogVis GmbH video analysis. A key factor 

was the dovetailing of the two systems, made 

possible by the flexible architecture of SeeTec 

Cayuga – which, for example, shares the 

image streams from the cameras. Alarm events 

from CogVis are transferred to SeeTec Cayuga, 

where they are visualised and processed. 

Another factor in the selection was ensuring 

that the video system complies with the high 

IT standards in the banking sector – verified in 

advance by testing. This means that SeeTec 

Cayuga supports encrypted communication 

between server and client, as well as secure 

connections with the cameras. For protection 

of customers’ and employees’ personal 

rights, CogVis provides algorithms to disguise 

people’s identities in live images by using 

pixelisation. p 


TRADE ONLY 

CCTV DISTRIBUTOR 

WWW.DVS.CO.UK | 02920 455 512 

product news 

POE Switches 

KBC Networks, 

manufacturer of industrial 

transmission equipment 

for analogue, IP and high 

definition transmission 

systems has added to its 

industrial Ethernet switch range with a series of Power over 

Ethernet (PoE) switches. With the PoE data ports on the switch 

supplying power to the attached networked device, the products 

make new installs more flexible, it is claimed. Depending on the 

model selected, the switches are IEEE 802.3af or, the higher 

powered, IEEE 802.3at compliant, suitable for outdoor use and 

most PTZ cameras, according to the firm. These products are video 

optimised for high resolution 4K video. In CCTV mode, these 

switches support 250m cable runs with PoE. 

Hybrid Illuminators 

Raytec have released their new VARIO2 IP 

Hybrid Illuminators. 

The CCTV lighting product company says 

that the range combine four technologies into 

a single package as a smart and connected 

illuminator for the security market. Each 

illuminator combines infra-red, White-Light, 

IP connection and PoE (power over Ethernet) 

into a single networked package. VARIO2 IP 

Hybrid uses Raytec’s latest PLATINUM 

Elite twin-core SMT LEDs which are 

individually over 200pc more powerful than previous generation 

LEDs, the company says. This lets it integrate all the performance of 

two full size illuminators (one infra-red, one White-Light) into one 

smaller hybrid. A user gets the performance of two illuminators from 

a single package while reducing capital outlay, and running costs, the 

makers say. As IP addressable, the IP Hybrid allows you to stay 

connected with your site at all times. Operated remotely via a GUI, 

you can take control of your lighting at any time to respond to live 

events or make remote adjustments. The hybrid can also be fully 

integrated with video management or building software, or other third 

party devices, and you can automate its response. 

Video Management 

Johnson Controls has introduced the latest version of its exacqVision 

video management system (v8.6). 

When v8.6 is used as 

part of a Tyco Security 

Products’ system, it 

can use event data 

from intrusion and 

access control systems 

for search results. For 

example, users can 

now search an access control badge number to obtain video of all the 

doors that an employee may have accessed. As for the bookmarking 

and case management, it’s used to tag and retain important video. The 

latest version allows users to create a case directly from ‘Live’ view, 

which includes all cameras that are being actively monitored. This 

saves time over the former process which required the user to exit 

‘Live’ view and use the ‘search’ page to manually identify all cameras 

and time periods for that specific event. When the user exports the 

case, it will contain a chronological collection of clips from cameras 

showing the suspect. Users can view all partitions of alarms with the 

status of each zone; on one screen. As for cyber-security, this release 

supports the enforcement of complex passwords, locking out users 

after a set number of failed log-in attempts. 

Life Safety 

Hochiki Europe, the fire safety product 

manufacturer, has launched a new analogue 

addressable life safety platform, L@titude. 

The modular panel lets maintenance teams 

locate and examine any incidents occurring 

across their premises, in real-time, from 

anywhere. According to the makers, L@ 

titude will also enable users create what 

they term a fully customisable life safety 

system thanks to addressable loop detection circuits, conventional 

detection circuits, relay cards and additional sounder outputs. The 

panel can hold up to 64 operator profiles, giving a range of 

programmable access levels to building owners and facilities 

managers. The product can also record up to 9,999 events and 

incidents, providing details of system activity. As well as being 

customisable, the modular product is also expandable, the makers 

add. More capacity and features will be phased into the product. 

Key Control 

At the IFSEC 2017 exhibition, Morse 

Watchmans showed new features of its 

KeyWatcher Touch key control product. 

Driven by an upgraded processor and 

operating system, the key cabinet’s Touch 

Gen2 CPUs improve sync time when 

encrypting and decrypting communication 

data, the makers say. A ‘Key Filter’ feature 

lets users who have access to multiple keys 

search by name or number to locate a specific 

key. This function appears as a button on the key removal and return 

screens, as well as the ‘Key Find’ screen to allow users to determine 

who has a particular SmartKey and from which cabinet it was removed 

at any given time. The manufacturer has also added support for a USB 

flash drive to function as a local settings back-up. Should a user need 

to replace a CPU assembly, this feature eliminates the need to re-enter 

the server name, KeyWatcher Touch name and cabinet configuration. 

To reduce the time needed to bring systems online, the start-up process 

allows a unit to connect to the server quicker, the company adds. 

Outdoor Sensor 

The sensor product manufacturer 

OPTEX has added to its range of 

SmartLine active infrared beams the 

SL-TNR series, wireless and hybrid, 

entry-level outdoor active beam for 

point-to-point applications. The two 

models are a 30m SL-100TNR and 60m 

SL-200TNR outdoor battery-powered 

active beam that is the makers say 

suited to protect small perimeters, open 

areas and driveways. The sensor has been designed to work with 

D-sized lithium batteries as well as the universal CR123 batteries, 

when using optional battery-holders (CRH-5), which are all included 

in the SL-TNR-CH package. Four D-sized batteries fitted within the 

receiver and transmitter will provide up to five years’ operation, the 

makers say; 16 universal batteries will last up to one year. The 

SL-TNR photobeam includes a hybrid option of a PCU-5 power 

converter, so the receiver can be hardwired and the transmitter 

battery-powered. It is the firm says for use when the receiver beam is 

on a building wall close to a main power source and the transmitter is 

too far from it. SL-TNR beam sensors also feature a back box that can 

work with most wireless radio transmitters on the market, so that an 

installer add a wireless perimeter alarm to an indoor wireless system. 

72 



AWARD WINNING TECHNICAL SUPPORT 

HIKVISION CERTIFIED TRAINING 

PROJECT DESIGN 

PRODUCT NEWS 

for details email info@professionalsecurity.co.uk 

SPONSORED BY 

Software Integration 

Hanwha Techwin has integrated its 

Wisenet X series of cameras with 

video management software (VMS) 

such as Genetec Security Center 5.6 and XProtect from Milestone 

Systems. 

Using the Wisenet 5 chipset, some 26 of the latest Wisenet X 

H.265 cameras and domes are able to meet the requirements of 

virtually any video surveillance project, it is claimed, regardless 

of the lighting, from bursts of bright sunlight to almost total 

darkness, without the need for IR LEDs or supplementary lighting. 

Bob (HY) Hwang Ph.D, Managing Director, Hanwha Techwin 

Europe, pictured, said: “A key element of our ‘WE MOVE 

with trust’ philosophy is a commitment to ensure our end-user 

customers are able to achieve the full benefit from their investment 

in a video surveillance system. By working in partnership with 

Genetec, Milestone and other VMS providers, we are providing 

the opportunity for our Wisenet X cameras to be controlled 

Worker Tracker 

The tracking product company Vismo 

reports that it has added to its ‘Check- 

In’ function on its GPS-based global 

tracking app, for use by lone workers. 

Now users can submit their immediate 

location information back to the Vismo 

platform, with an extra Safety Timer. 

Vismo says that its app operates on all 

smartphone and satellite phones, the 

iPhone, Android and Windows phones, 

and satellite trackers for use when no 

mobile coverage is available. The new feature is the firm says suited to 

estate agents, district nurses, carers and enforcement officers who face 

risks whenever working alone on premises other than their employer’s, 

particularly when meeting people they’ve never met. The ‘Timed 

Check-Ins’ allow users to allocate a timer which will automatically 

trigger an alert if they don’t explicitly cancel it. 

Temporary 

Barriers 

Townscape Products has 

launched a new range of 

temporary, deployable 

security barriers. 

These are daisy-chained 

together with 1200mm pedestrian crossing points between blocks. The 

VAW range, pictured, is offered with advice on location, access points, 

perimeter and crowd numbers. Jonathan Goss, Townscape MD, said: 

“Following a spate of horrific UK terror attacks targeting major events 

as well as public crowds using speeding vehicles – there is a concern 

that the public may be more hesitant about going along to popular 

events they would ordinarily attend without a second thought. Our 

new VAW range has been created to act as a visible deterrent that stops 

would-be terror attacks from happening. Temporary concrete blocks 

and barriers that fortify the perimeter of event spaces deter terrorists 

and make the public feel safe and confident in their attendance.” The 

2.2 tonne CT Sentry is a version of the firm’s PAS 68 rated block. 

and monitored alongside 

equipment produced by other 

manufacturers. Regardless 

of which platform customers 

choose, they can expect to have 

a high degree of control of 

Wisenet X cameras, as well as the flexibility to 

integrate with specialist analytics applications 

and access control.” The company’s range 

of cameras and recording devices have also 

been integrated with SureView Systems’s 

Immix CS central station software platform. 

The integration allows the latest Wisenet IP 

camera series and network recorders, as well 

as analogue digital recorders, to interact with 

Immix CS which works for central alarm 

monitoring stations offering video monitoring 

services. The same integration has also been achieved with Immix 

Command Centre (CC), the PSIM (Physical Security Information 

Management) software from for monitoring alarms, access control, 

audio and situational awareness systems. 

Digital Door 

Videx has launched its new digital GSM 

system offering access control to gated 

properties, office blocks, apartments and 

commercial buildings. 

The new system uses mobile technology to 

communicate and operate doors, automatic 

gates, car parks and remote site applications. 

According to the door entry product firm, 

the GSM is for unmanned sites and access 

outside of normal business hours. It comes 

as part of the 4000 series modular door entry system, as a vandal 

resistance surface or flush panel. The product can call up to 500 

users, each with a divert facility of up to three other numbers if the 

others are engaged or unanswered. Neil Thomas, National Sales 

Manager at Videx, said: “GSM systems enable calls to be placed 

from an entrance point to any mobile or land line telephone. Entry 

can then be granted using the telephone keypad.” 

Road Block 

New from road blocker, 

bollard and vehicle barrier 

manufacturer ATG Access, is 

the Surface Guard, designed 

to protect pedestrians from 

targeted vehicle attacks. The 

new block has been tested 

to the IWA 14 standard, and 

arrested a 2,500kg vehicle travelling at 30 mph. Modular in design 

and compact, unlike many traditional barriers, no heavy machinery 

is required to install the product, the makers say. Four men can 

close off a roadway using the product in under an hour, it’s claimed. 

When the system is no longer required, it is quicker to remove and 

causes no damage to the road surface as no anchoring is required. 

Supplied in individual units, each section of the barrier can be 

stacked for easier transport and storage. Rather than creating a 

‘fortress feel’, the makers say that the block has been designed to 

complement its surroundings and allow pedestrians to flow freely 

into an area. 

Product Of The Month 


TRADE ONLY 

CCTV DISTRIBUTOR 

WWW.DVS.CO.UK | 02920 455 512 

product news 

Interactive Content 

S2 Security, the US-based, 

IP-based access control, video 

management and mobile security 

management product company, 

has introduced S2 Magic Monitor 

Version 5. S2 Magic Monitor 

unifies access control, video 

surveillance and forensics, 

digital signage and live internet sourced real-time data and feeds 

in a single user interface. New are Dynamic Cells, which allow 

users to programme any Magic Monitor with interactive content. 

This version also includes more S2 NetBox access control and 

event monitoring system integration and more third-party video 

management system support. A user can create interactive floor 

plans, and follow events on screen by navigating through one 

camera feed to the next. 

Ethernet System 

Dahua Technology has launched extended Power over Ethernet (ePoE) 

devices including cameras, network switches and network recorders. 

The ePoE IP 

system supports 

up to 800m 

between the 

ePoE camera 

and the 

ePoE network switch or ePoE network video recorder (NVR) with 

embedded switch. According to the makers, it overcomes the limits 

of traditional Ethernet and POE (both restrict cable distances to 100m 

(between network ports) and cuts out the need for Ethernet extension 

devices or other network switches. The cameras cover resolutions from 

1080P to 4K, and come in box, bullet, dome and eyeball models and 

with vari-focal and fixed lens types. As a sub-category of Eco-savvy 

3.0 series, they have all the software features of Eco-savvy 3.0 series 

products, such as ‘smart’ detection (tripwire, intrusion, and abandoned 

or missing detection), face detection and Smart H.265+ encoding. 

Three recorder models have two, four or eight SATA ports respectively 

for different storage capacities. 

Door Lock 

SALTO Systems has launched XS4 One. 

The access control product company 

describes it as a new lock for securing 

internal doors. A battery-operated 

electronic escutcheon, it’s wire-free 

and networked through the SALTO 

Virtual Network and SALTO Wireless 

network. It provides the makers say a 

solution for electronic access control 

in a variety of applications. According 

to the firm, installation is possible on 

any type of door, including those with 

narrow frames. Its body and escutcheon 

are made of steel and the product comes 

with mechanical cylinder cut outs for key override or access lock outs 

(override European and Cam profile cylinder) with audit trail facility 

available. It has a choice of mechanical or electronic privacy option, 

and the lock can always be opened from the inside (single action 

panic feature works with the relevant mortise lock). Complementary 

escutcheons without reader are also available to maintain the aesthetic 

of doors that do not need to be controlled. The manufacturer say it’s 

designed for use on busy, high-traffic doors and has a reader module 

that can read Mifare (DESFire EV1, Plus, Ultralight C, Classic - ISO/ 

IEC 14443, Bluetooth SMART (BLE) and NFC. 

74 


Radio Communicator 

New from CSL is MiniAir. 

The signalling product company describes 

it as the smallest radio communicator on 

the market. It uses all mobile networks 

via the company’s WorldSIM to signal 

an alarm from the protected premises to a smartphone, alerting 

a key-holder. The makers say it’s designed for homes as an 

upgrade for bells-only systems as it fits into an existing or legacy 

control panel. Like all CSL products, MiniAir is supported by the 

Gemini Platform. For the security sector alone, Gemini handles 

over one billion calls a month and is the platform that provides 

the connectivity for nearly half a million protected premises. 

CSL’s Sales Director, Rob Evans, said: “MiniAir is an easy to 

install solution saving valuable engineer time, whilst also offering 

installers a cost effective ‘bells-only’ upgrade and the opportunity to 

increase their valuable monitoring contracts. Simply order through 

your chosen ARC to get competitive pricing for app connectivity 

and an easy upgrade option to ARC monitoring if/when required.” 

Electric Strike 

UNION, part of Assa Abloy Security Solutions, a UK 

division of Assa Abloy, the door product company, 

has released the updated ES110 electric strike, which 

includes new features. The ES110 series now comes 

with dual voltage 12/24v DC capacity, to adapt to 

an installation. The manufacturers say customers no 

longer have to choose between voltages. All products 

are now offered with short and long stainless steel 

face plates included. With both options, customers can 

install the appropriate faceplate for metal or timber 

door applications, according to the firm. Including the 

faceplates and dual voltages with every model, the 

ES110 reduces the number of products required for 

resellers and installers, as well as time spent ordering a correct part. 

The standard features carried over include a reversible fail lock and 

unlock function, and a holding force of up to 3,000lbs. 

Thermal Bullet 

New from the thermal camera manufacturer 

FLIR Systems, Inc is the FLIR FB-Series O 

fixed bullet thermal security camera. 

The company says that the product offers 

plug-and-play integration with FLIR 

United video management software (VMS) 

and certified by other third-party video 

management software companies. The camera features a 320x240 

resolution thermal imaging sensor that detects potential intruders 

in total darkness, and through sun glare, smoke, dust, and light fog, 

the makers say. Three separate lens options – 93, 49 and 24-degree 

field of views – provide narrow-to-wide coverage of fence lines, 

building perimeters, and open areas. The product integrates with the 

company’s analytic encoders such as FLIR ioi TRK-101 that help 

distinguish humans and vehicles, and FLIR ioi TRK-101 P PTZ 

Tracker that hand-off targets to thermal or visible pan and tilt cameras 

on the same network. Simultaneous IP and analogue video outputs 

are also available for use with network and legacy analogue systems. 

Advanced automatic gain control (AGC) and the firm’s Digital Detail 

Enhancement (DDE) provide image quality in all scenes, it’s claimed; 

and by integrating with FLIR United VMS thermal configuration, users 

can manage alarm notifications. The product comes with the firm’s 

ten-year warranty on the thermal sensor and a three-year warranty on 

the camera body. 


AWARD WINNING TECHNICAL SUPPORT 

HIKVISION CERTIFIED TRAINING 

PROJECT DESIGN 

PRODUCT NEWS 

SPONSORED BY 

Void SHED 

Vacant buildings – offices, 

warehouses, pubs and 

disused police stations – can 

provide a sustainable, short 

term approach to affordable 

living in city centres, 

according to a property 

management company. 

That would provides property owners with a way to keeping their 

building secure. Lowe Guardians has worked with Studio Bark, an 

architectural practice, on a modular SHED concept (pictured) within 

an otherwise abandoned property. Each SHED takes one day to build 

and is made of lamb’s wool insulation, oriented strand board (OSB), 

and recycled polyester. The SHEDS come in varying sizes starting at 

around 120 sq ft. Tim Lowe, director, said: “The vacant buildings we 

assess can vary hugely in both condition and function. Sometimes the 

sheer or size or layout of properties means we are unable to take them 

on. Derelict warehouses remain a huge, untapped potential for us that 

could benefit Guardians and property owners alike.” 

Video Software 

Wavestore, the Linux-based video 

management software (VMS) 

developer, has launched v6.8 of 

its VMS. Among features, v6.8 

includes support for VMWare 

ESXi - introducing virtualisation to 

the Wavestore platform. Users of 

Virtual Machines (VMs) as part of their IT can now to use this to help 

reduce energy, software, and IT costs, the developers say. Wavestore 

says that its VMS can be licensed in two ways when in VM use; via 

the internet or, for sites without constant internet access, via the firm’s 

VM dongle. Version 6.8 also adds to Wavestore’s WaveView client 

software, such as the ability for operators to dynamically search, 

and display, ad-hoc groups of devices. For example, typing in ‘door’ 

will display any device that has ‘door’ in its name, so the user can 

find specific clusters of cameras and/or devices. The company has 

also added integrations. These include the latest Smart IP camera 

feature sets from Hikvision and Uniview, bringing face detection, line 

crossing, motion detection and scene change notifications. 

Video Analytics 

New from Genie, the British manufacturer 

of IP video, CCTV and access control 

products is video analytics, on show at the 

ST17 Glasgow exhibition on September 5. 

The set-up is via the GUI (graphical user 

interface). The features offered are: 

l Camera mask 

l Camera scene change 

l Object added or removed from the 

location 

l Intrusion detection; and 

l Line crossing (A>B) (B>A) and (AB). 

These help to highlight the unusual from the ordinary, to aid reaction 

times and reporting of incidents to a response team, the developers 

say. Steve Baker, Genie CEO says: “Our analytics offer users a more 

robust surveillance system. Users gain invaluable data that can be 

intelligently used to strengthen business operations, health and safety 

and people management. What’s more it comes as standard to all 

H.265 network IP video recorders, with no extra costs or licenses.” 

The free analytics comes on selected WISH IP H.265 cameras and 

network video recorder (NVR) models; bought after July 1, 2017. 


Super Recognisers 

CCTV manufacturers 360 Vision Technology 

have appointed Super Recognisers International 

(SRI) in an advisory role, SRI will be liaising 

with 360 Vision on ideas for the company’s 

Predator PTZ camera. Headed by Kenny Long, 

pictured, SRI combines investigators; and ‘super 

recognisers’, who represent about one or two 

per cent of the population with a greater ability 

to remember facial detail they have seen. While 

serving in the Metropolitan Police, Kenny was identified as such a 

‘super recogniser’, and tasked with helping to identify and bring to 

justice criminals. Retired Met DCI Mick Neville, who created the 

concept of ‘super recognisers’ in the Met said: “Working closely with 

a British manufacturer that has the production capability to rapidly 

introduce enhanced new features will help to ensure the best possible 

results can be achieved by CCTV operators and super recognisers. 

Unfortunately technology alone cannot identify suspects in the 

majority of cases when reviewing post-event CCTV. Having reviewed 

more CCTV footage than I care to mention, I have been an advocate 

of 360 Vision’s Predator camera for some time, and have seen many of 

the UK’s local authorities adopt the camera.” 

NAS Storage 

Dahua Technology reports that 

its Eco-Savvy 3.0, H.265 Wi-Fi 

and H.265 PTZ series network 

cameras now work with QNAP’s 

Network Attached Storage (NAS) 

surveillance applications. 

Featuring H.265 compression, 

Dahua says that its network 

cameras offer video recording 

with lower bandwidth and greater efficiency. QNAP surveillance 

applications integrate video surveillance features into NAS systems, 

offering storage space management to users. Eco-Savvy 3.0 cameras 

provide smart detection features, including face, tripwire, and 

intrusion detection. The company’s Wi-fi 265 cameras support H.265 

compression, human detection and also smart tracking. The pan and 

tilt cameras feature optical zoom for monitoring in detail. 

Door Entry Box 

Videx has introduced a new 

distribution unit, the 316C, for 

its digital VX2200 range of 

door entry video systems. 

Steve Natton, Special Projects 

manager at Videx, said: “The 

316C distribution box is 

specifically designed for the 

digital VX2200 video systems which enables installers to use standard 

Cat 5 cable with RJ45 connectors to make the connections between 

the videophones and the riser. Most installers will be very familiar 

with the use of RJ45 connections in the fields of access control, door 

entry and CCTV.” The new unit can help the installer in any faultfinding, 

he added. The new unit can be used with the 6000 Series 

range of videophones which includes the 6276 3.5-inch videophone, 

6378 3.5-inch hands-free video monitor, 6478 4.3-inch monitor and 

the 6778 seven-inch monitor. These videophones also include an 

RJ45 connector. Steve added: “The 316C unit includes all the bus 

connections including pass through connections and each unit supports 

up to four videophones. A facility to use larger cable sizes on the main 

riser is also included for longer cable distances.” 


75 

product news

Directory of Services 



Interguard 

2 – 8 Door Interlock Systems 

available off the shelf with a range of 

comprehensive kits and accessories. 

Specified throughout numerous 

industries; security, cash handling, 

pharmaceutical, etc. Interguard 

delivers a comprehensive solution. 

Door Interlocks 

UK Manufacturers of High Quality 

Security and Control Equipment 

www.hoyles.com 

Tel: +44 (0)1744 886600 


cctv equipment 

CCTVdirect-2015-PS-Directory2.pdf 1 20/02/15 4:09 pm 

“Installed by 

professionals and 

supported for life 

- that’s the Grosvenor 

difference” 

C 

M 

Y 

CM 

Tyco Security Products, a business unit of Tyco 

International, is a unified group of world-leading 

access control, video and intrusion brands. 

These brands - American Dynamics, Bentel, 

CEM Systems, DSC, Kantech, Software 

House, Sur-Gard and Visonic - have more 

combined years of experience in the security 

industry than any other group in the world. Our 

security integration platforms, built by our 

developers from across all product disciplines, 

allow our customers to see more, do more, 

and save more. Our solutions today are 

designed to be compatible with the 

technology of tomorrow. 

For more information on all of our brands and 

product lines, visit our website at: 

www.tycosecurityproducts.com 

Browser based access control 

www.grosvenortechnology.com 

Altron Directory Ad_Layout 1 18/10/201 

camera mounting 

Altron, Altron, the the World leading leader CCTVin 

mounting camera mounting 

equipment 

equipment. 

manufacturer 

•Modular Towers & Columns 

•Tubular Poles 

•Cabinet Based Poles 

•Ornate Poles 

•Bracketry 

& Accessories 

•Cabinets 

T +44 (0)1269 833222 

F +44 (0)1269 845348 

E comms@altron.co.uk 

www.altron.co.uk 

MY 

CY 

CMY 

K 

cctv equipment 

76 

september 2017 

PROFESSIONAL SECURITY 

Call us if you can’t find a product 01922-415233


control room 

furniture 

consoles | media walls | accessories 

control room fit outs 

FREE consultation and 

award-winning design service 

de-bugging 

de-bugging 

identity card systems 

DATACARD ® CD800 TM 

ENTERPRISE-CLASS 

CARD PRINTER. 

Get the performance your card 

issuance applications demand. 

See it at datacard.com/id 

cctv manufacturer 

GUARD TOUR SYSTEMS 

+44 (0) 1489 555 600 

EMEA_Marketing@Datacard.com 

©2011 DataCard Corporation. All rights reserved. 

Datacard identity CD800 Mini Prof card Sec.indd systems 

110/17/11 2:48 PM 

guard tour systems 

The world’s most 

rugged guard tour 

system 

Starter kits 

from as low as 

£495! 

www.guard1.co.uk 

020 7075 3199 

Guard tour systems 

To advertise in this section call 01922-415233 

sEptember 2017 PROFESSIONAL SECURITY 77


computer systems 

LOGOSOFT 

THE LEADING NAME IN 

WORKFORCE MANAGEMENT 

Comprehensive and 

fully integrated solutions for 

• Real-time proof of presence 

• Real-time proof of service 

• Lone worker protection 

• Recruitment and selection 

• Personnel screening (inc. BS7858) 

• Manpower scheduling 

• Travel and subsistence 

• Absence management 

• Control room operations 

• Client and employee access 

• Management reporting 

• Payroll and billing integration 

Tel: +44 (0)1527 874977 

Fax: +44 (0)1527 570575 

Email: info@logosoft.co.uk 

www.logosoft.co.uk 

® 

To advertise here 

call Ryan 

01922 415233 

DATACARD ® SD SERIES 

CARD PRINTERS. 

Dozens of great innovations 

engineered into one great value. 

See them at datacard.com/id 

+44 (0) 1489 555 600 

EMEA_Marketing@Datacard.com 

©2011 DataCard Corporation. All rights reserved. 

integrated solutions 

Datacard SDSeries Mini Prof Sec.indd 10/17/11 1 2:48 PM 

Used by over 400 companies 

Manage staff scheduling, 

T&A, lone workers, payroll... 

Manage staff vetting 

& screening. 

 

 

 

 

 

 

 

 

 

 

Proof of presence 

Create and manage employee/assignment schedules in 

seconds 

Employee smartphone apps incl Geo-Fencing book on 

VoIP, SMS and E-mail enabled. 

Payroll & Billing Transfer 

Lone worker monitoring 

Contractual compliance monitoring 

Scheduled automatic report delivery 

Automatic scheduled roster creation 

Bulk messaging & roster notification to employees 

 

 

 

 

 

 

 

 

 

 

SMS and E-mail messaging enabled. 

BS 7858 compliant 

Automatic employment gap calculator 

Scheduled automatic report delivery 

Real time interfacing with the SIA database with automated license 

checking. 

Regional or global organised views 

Access restrictions for site or regional managers 

Multi user sign off for completed files. 

Upload and save documents or scans of proof of identity. 

Manage employee vetting and screening process with ease 

+44 (0) 1384 237 333 mail@gallinet.com www.gallinet.com 

In-House operation by your own staff or outsourced monitoring using our professional 

NSI Gold accredited Control Room. 

78 

september 2017 

PROFESSIONAL SECURITY 



intruder equipment lone worker 

security products 

security systems 

Europe’s Premier 

Personal Safety Service 

Range of dedicated personal 

safety devices & Smartphone apps 

certified to BS 8484 

One button alarm activation 

Two-way audio 

GPS Tracking 

Mandown 

24 hour response 

Vanderbilt, formerly Security 

Products from Siemens, is a 

global provider of Access Control, 

Intrusion Detection and Video 

Surveillance products and systems 

integrated security 

Call us on 

0845 0360 999 Jackson Barnes 15/11 Tel: +44 dos (0) 2036 aw 300 7/19/07 670 4:29 PM Page genetec.com 1 

www.skyguard.co.uk 

www.vanderbiltindustries.com 

tradeshows@vanderbiltIndustries.com 

PR and marketing 

PR & Marketing 

Vanderbilt 261.indd 1 19/11/2015 19:20 

security patrol clocks 

insurance 

life safety 

Websites, PR and marketing 

services for electronic security 

companies. 

● Press releases and articles 

● Marketing communications 

● Digital marketing – websites, 

e-news and social media 

● Advertising 

To grow your business contact Optimum on: 

T: 0845 389 3123 

E: info@optimum-pdm.com 

W: www.optimum-pdm.com 

Optimum-PDM 

security dogs 

integrated solutions 

Nick Bowden 

Managing 

Director 

Optimum-PDM 

www.c-tec.com 

EST: 1996 

NASDU is a not for profit 

Membership Association for the 

development of standards & qualifications 

for the UK private security dog sector. 

NASDU provides assistance to: 

• Companies and Handlers in meeting the 

requirements of BS 8517-1: 2016 GP Dogs 

and BS 8517-2: 2016 Detection Dogs 

(Expo & Drugs) 

• End users in fulfilling all their Security & 

detection dog requirements 

Tel: 01483 224 320 

info@nasdu.co.uk www.nasdu.co.uk 

Put the power behind 

your advertising 

To Advertise 

Here 

Professional Security 

magazine 

telephone 

01922-415233 

Exitguard 

nasdu 262.indd 1 21/01/2017 15:27 

No.1 door alarm offering the 

perfect solution for security of fire 

exit doors. Available in keyswitch 

or keypad versions powered by 

battery, 12vdc or mains. 

Tel 01922 415233 

UK Manufacturers of High Quality 

Security and Control Equipment 

www.hoyles.com 

Tel: +44 (0)1744 886600 


september 2017 PROFESSIONAL SECURITY 79


payroll services 

Put the power behind 

your advertising 

Tel 01922 415233 

ISO 9001:2015 

The Clock is NOW Ticking! 

Major changes required ! 

Do you need some help ? 

Whatever business you are in 

you will NEED to implement 

all the changes of the NEW 

ISO 9001 REVISION soon! 

Contact us now for advice and information on the deadline 

on how we can help you meet these statutory changes. 

01782 512 127 

0800 083 8537 

info@global-qa.co.uk 

www.global-qa.co.uk 

www.siaconsultants.co.uk 

Global QA Consultants 

The Security Industry Specialists 

training 

Perpetuity Training Academy 

Specialists in Security and Risk Management Training 

Distance Learning Courses 

• Certificate in Security Management (BTEC Level 3) 

• Diploma in Security Management (BTEC Level 5) 

• Advanced Diploma in Security Management (IQ Level 7) 

Classroom Training 

• Security Management (BTEC Level 4) 

• Managing Security Surveys (BTEC Level 4) 

• Risk, Crisis & Disaster Management (BTEC Level 4) 

In-House Training 

• Accredited bespoke courses with your company in mind 

Through Knowledge 

Comes Success 

Part of the 

International Group 

www.perpetuitytraining.com ● 0116 277 3313 ● training@perpetuitytraining.com 

80 

september 2017 PROFESSIONAL SECURITY 



Conferences & Exhibitions 

Bringing together top security industry 

speakers and large exhibitions of cuttingedge 

security products and services 

Tel 01922 415233 

www.ProfessionalSecurity.co.uk 

email liz@professionalsecurity.co.uk 

phone liz on 07970 271786 

training 

uniforms 

ST DoS 2cols.indd 1 08/04/2016 17:47 

online 


professionalsecurity.co.uk 

Professional Security Magazine is the only magazine that 

is truly dedicated to both security installers and end-users 

FOR EVERYTHING ID 

• ID Card Systems 

• Visitor Management 

• Card Printers 

• Access Cards 

• Accessories 

Tel: 020 8266 3300 

www.essentrasecurity.com 

www.nbstech.com 

T: 01483 563200 


september 2017 PROFESSIONAL SECURITY 

81

The things you say Write to: Professional Security Magazine 

Westcroft, Cannock Road, Wolverhampton WV10 8QW 

Phone: 01922 415233 Email: info@professionalsecurity.co.uk Web: www.professionalsecurity.co.uk 

82 

More carrot please 

The NIS Directive (page 56) is welcomed, but could 

be a little too much of the stick, and not enough of 

the carrot, it’s suggested. 

By focusing on the severity of the fines, we lose 

sight of the fact that there are better reasons 

than fines to have a comprehensive cybersecurity 

policy in place. Cyber-crime can have 

devastating effects on both individuals and 

businesses, and having a strategy in place to 

keep your applications and data safe should be 

a priority for any business. A culture of 

preventative cyber-security measures should be 

fostered to protect the businesses and remove 

the pipeline that cyber-crime creates for other 

criminal enterprises down the line. 

Spencer Young 

RVP EMEA, Imperva 

Prudent perimeters 

It is always prudent to take security seriously, 

even more so in times of rising crime. The latest 

figures reported by the ONS paint a worrying 

picture and should not be taken lightly. Taking 

the time to properly assess your overall security 

including perimeters and access control followed 

by taking the appropriate steps with quality 

security products, should eliminate any need for 

worry. With the use of security measures such 

as fencing and gates, people can be safe in the 

knowledge that they and their property are 

adequately protected. 

Cris Francis 

Head of Commercial Sales, Jacksons Fencing 

Cyber rights 

A new Data Protection Bill 

would grant 

unprecedented rights for 

consumers to force social 

media websites and 

online companies to 

delete their data and take 

back control of their 

personal information, 

says an IT security man. 

In combination with the 

incoming GDPR regulations being implemented 

by the European Union, there will be 

widespread changes in the coming years to the 

way organisations collect, store and process 

data. It is important that the general public 

embraces this new freedom and recognises the 

value of personal data – not just to ourselves 

but to would-be cyber-criminals. New data 

protections laws are designed to make 

organisations more careful with our data, but 

regardless of this, it is important that we on an 

individual level know what information is being 

kept and how it’s being handled – which will 

also reduce the likelihood of it falling into the 

wrong hands. Being vigilant online – whether 

when using a work computer, home laptop, 

mobile or tablet device – should be second 

nature. Undertaking simple steps, like regularly 

changing passwords, reviewing default settings 

on social media and using anti-virus software 

across all devices can significantly help protect 

data. 

David Emm 

Principal Security Researcher, Kaspersky Lab 


Nowhere to hide 

It’s important companies take a first step by 

assessing how GDPR-ready they are. 

From data inventory scans which locate the 

relevant data, to assessing maturity of data 

protection practices – the process needs to start 

now to ensure compliance. This legislation is 

about organisations taking responsibility in a 

digital age where data is the new currency. 

Whether private or public sector, every 

organisation must establish GDPR-compliant 

policies for processing personal data, including 

how they handle data erasure and rectification. 

GDPR readiness will oblige organisations to 

carry out thorough preparation, to set up the 

processes necessary for compliance, as well as 

supporting alignment of their systems and 

services with GDPR’s requirements. GDPR 

means there is nowhere to hide, and we expect 

to data protection to become top of the c-suite 

agenda in the coming months. 

Sarah Armstrong-Smith 

Sarah Armstrong-Smith, ‎Head Continuity and 

Resilience, Fujitsu UK and Ireland 

As the devastation caused by WannaCry and 

NotPetya has shown, cyber-attacks are evolving 

to impact reap maximum destruction by 

spreading as widely and fast as possible. The 

attack vectors being employed are not 

necessarily new or more sophisticated, for 

instance targeting vulnerable Windows XP 

operating systems. That’s why it’s important that 

the government is building on the European 

GDPR regulations for data protection to 

While a lot of questions remain around how 

some of these proposals will work in practice, 

this Statement of Intent’s focus (page 16) on 

creating more consumer trust in the data 

economy is very welcome. This trust must 

ultimately come from consumers feeling that 

they control who has access to their information. 

This will develop as consumer understanding of 

the value of data increases. The public’s current 

level of understanding over who has access to 

their data, and what it is being used for is 

generally low, with many people largely unaware 

how much of their personal information they are 

giving away each time they use online products 

or services. Many of the proposed new 

measures, such as the need for explicit consent 

to be gained from the consumer, and the 

expanded ‘right to be forgotten’, will help to 

raise the public level of understanding, and are 

therefore a welcome step. An informed public 

discussion over many of the subjects in the 

upcoming Bill is timely and welcome. So much 

could be achieved with the effective sharing of 

data - from improved consumer services to 

advances in medical treatments - but this can 

only happen when individuals understand both 

the risks and benefits of sharing their data. 

Armed with that information, they can make an 

informed choice over their own data enough that 

they are willing to consciously share it. Clearly, 

an environment in which an informed public can 

consciously and happily choose to share their 

information with government and organisations 

in exchange for improved services or products 

would be beneficial for society as whole. 

James Davies 

Personal data policy manager at BCS, the 

Chartered Institute for IT 

introduce greater liability for firms that do not 

adequately protect against cyberattacks. This, it 

hopes, will provide the incentive that some firms 

need to overhaul their cyber-security strategies 

and ensure they are completely protected 

against this new breed of hackers. However, 

while a fine will certainly provide an incentive, 

typical defence systems will not be as effective 

for our national infrastructure. The reality is that 

the lifecycle of our infrastructure systems are 

such that they are not going to be in sync with 

the rapid rate at which the IT industry discovers 

vulnerabilities and issues patches. As part of 

their defences, firms will need to ensure that 

they take steps to control and secure their 

network core, ensuring the ability to indicate 

unusual or potentially malicious activity not just 

at a device level, but also at a network level. 

Given the importance of our national 

infrastructure, it’s critical that we never 

compromise our core. 

Dr Malcolm Murphy 

Technology Director for Western Europe, 

Infoblox 

Businesses will need to track and trace each 

piece of potentially sensitive data, and 

determine how it is processed across their entire 

information supply chain - from their CRM and 

HR systems to their data lakes. Compliance with 

the new proposals will also depend on the 

organisation’s data agility, as it mandates 

transparent communication with data subjects 

on their personal data and grants those subjects 

rights for data access. 

Patrick Booth 

VP UK and Ireland, Talend 

In general, legislation of this type sounds great 

at the surface, but the ‘devil is in the detail’. 

What does it mean to take steps to prevent a 

cyber-induced stoppage in service? Does it 

include specific technologies like multi-factor 

authentication and privileged management but 

not access governance? Is access governance 

part of the base capabilities an organisation 

should enact? It should be noted that the UK 

Government is holding workshops with 

operators so they can provide feedback on the 

proposal. Ideally this type of communication will 

remove the devil as the details are defined. 

Bill Evans 

One Identity 

Protecting people’s data seems to be one of the 

hardest jobs for some companies to do. It’s 

always difficult to put measures in place for 

something that may or may not happen and in 

some cases it may have been cheaper to deal 

with the fines of data breaches than actually 

paying to protect against it. These fines are 

huge and definitely overdue but let’s put this in 

perspective - the fines are not necessarily for 

being breached, but for not doing enough to 

protect your users’ data. The new measures will 

also protect you as a user from having your 

data sold or used for other purposes that were 

not initially stated when your details were taken, 

something that happens so often. Encryption 

will be a big part of protecting our data, although 

it won’t protect you if an authenticated user is 

compromised, it will protect such failures as 

USBs, laptops or DVDs left on trains, lost in the 

post or just lying around for anyone to view. 

Mark James 

Security Specialist, ESET 


View the latest global vacancies from the 

Leading Specialist Recruitment Consultancy 

for Corporate Security, Technology Applications, 

Cyber, Engineering, Health and Safety. 

Voted by you as the Leading 

Security Recruitment Consultancy

Dive into Crest this Autumn 

As summer draws to a close and recruitment campaigns come firmly back into focus, let Crest Recruitment 

assist you with your needs. We’re fast becoming the first choice recruiter within our specialist industries and 

offer a cost-effective, results-driven service and will tailor a strategy to fulfil your needs. 

We specialise within the Manned Guarding, Soft FM & Security Systems markets and will happily tackle any 

closely related assignments. 

If you’d like an initial chat to see how we can assist, then please call Demi Koullas on 01297 552892. 

Alternatively, visit www.crestrec.com or follow us on LinkedIn. We look forward to hearing from you! 

Making Waves in Security Recruitment 

W: www.crestrec.com | E: info@crestrec.com | T: 01297 552892 

recruiting for people in security 

An innovative and refreshing approach 

to recruitment in the Manned Guarding 

and Support Service Sectors. 

Good advice? We think so and that’s why at HJA, we 

don’t try to be anything we’re not and we don’t make 

promises we can’t keep. We do have 25 years 

experience in security and fire recruitment and an 

unmatched commitment to client and candidate 

service, so why not contact us and see how we can 

help? 

Authenticity Guaranteed 

Executive recruitment 

of security and fire professionals 

www.hja.co.uk 

info@hja.co.uk 

0345 644 6893 

Follow us on Twitter @HJArecruit and on LinkedIn 

With over 20 years in the security recruitment 

business, Graham Bassett and his team can 

offer a professional, ethical and personal 

approach to both clients and job seekers 

within the security profession. 

As a niche provider we 

genuinely care about 

what we do and how 

we can help you. 

Contact us now on 

020 7556 0952 or 

enquiries@gbruk.com 

www.gbruk.com 

84 



Joint Security Associations Fundraising Event 2017 

Organised in partnership with the Cross Sector Safety and Communication initiative (CSSC), the Joint 

Security Associations Fundraising Event for 2017 will be held on 17 th October at the Grange City Hotel, a 

spectacular five-star venue with a Roman Wall running through the bar terrace and views overlooking 

the Tower of London and Tower Bridge. This will be a prestigious black tie event, and will provide those 

attending the perfect opportunity to network with colleagues, entertain guests or simply enjoy a relaxed 

atmosphere, whilst at the same time helping to support two outstandingly worthwhile charities. 

After dinner we will be entertained by comedian Russ Williams who will also host the auction. 

The ticket price of £90 (tables of ten places - 

£900) includes pre-dinner welcome 

champagne, 4 course dinner (including a 

cheese platter) and bottles of wine on each 

table. 

We will be raising money, via an auction and 

raffle of high quality prizes, to split equally 

between two incredibly important charities 

whose details are; 

City of London Police Charity for Children 

The City of London Police Charity for Children is run for the benefit of children and young people for the 

relief of sickness, crisis, disadvantage or disability. The Charity exists to help those who, for 

whatever reason, are unable to help themselves. 

London’s Air Ambulance 

London’s Air Ambulance is the charity that delivers an advanced trauma team to critically injured people 

in London. The service provides pre-hospital medical care at the scene of the incident and serves the 10 

million people who live, work and travel in London. 

The team, which at all times includes an advanced trauma doctor and paramedic, perform medical 

interventions, normally only found in the hospital Emergency Department, in life threatening situations. 

Missions commonly involve serious road traffic collisions, falls from height, industrial accidents and 

assaults. Based at The Royal London Hospital, the service operates 24/7, operating by helicopter during 

the day and rapid response cars at night. 

To secure tickets and a place at this very special event or to discuss the limited opportunities for 

sponsorship packages, please email roy@professionalsecurity.co.uk or admin@cityoflondoncpa.org.uk 

Event Sponsors

Seagate ® 

SkyHawk storage 

soars to new heights 

with British Airways i360 

SkyHawk keeps your surveillance data safe, whether it 

was captured on the ground or 138 meters in the sky. 

Choose a drive you can trust. 

© 2017 Seagate Technology LLC. All rights reserved. 

SkyHawk Surveillance drives are available in 1TB, 2TB, 4TB, 6TB, 8TB and 10TB. 

Read the full case study at blog.seagate.com/business

ProfSec27-09ps

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?