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OpenSync<br />
Details for a specific log entry can be viewed by double clicking on the date stamp for the log entry.<br />
Common warnings and errors<br />
ERROR: Item cannot be found in the collection corresponding to the requested name or ordinal:<br />
This error indicates that the field from QuickBooks is not defined in the OpenSync database schema. This<br />
can occur due to enhancements made by Intuit to the QuickBooks API which have not been added to the<br />
OpenSync schema. generally you can add the indicated column to the indicated table to elimiate this<br />
warning.<br />
OpenSync<br />
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OpenSync Log<br />
The OpenSync log file contains information about the execution of OpenSync tasks. This is particularly<br />
useful for monitoring tasks that are scheduled and executed by the OpenSync Service.<br />
Log entries are classified into one of three types, information, warnings, and errors.<br />
Information - Provides general information regarding operations to the external database.<br />
Warnings - Indicates non-critical failures.<br />
Errors - Indicates critical failures that occur durring OpenSync operation.<br />
Details for a specific log enry can be viewed by double clikcing on the date stamp for the log entry.<br />
Common warnings and errors<br />
Could not start QuickBooks.: -2147220472: This erorr occurs when a Task cannot establish a<br />
connection to the required company file. There are seevral causes for this error. More information and<br />
corrective action is discussed in the section on Trouble Shooting.<br />
QuickBooks<br />
QuickBooks Log<br />
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The QuickBooks log contains information on all programmatic requests made to QuickBooks. This is a<br />
system wide log file and may contain information pertaining to other applications that integrate with<br />
QuickBooks as well as all API requests made by OpenSYnc.<br />
The CoreobjXDB log file contains information on errors that occur when updating the external database<br />
from QuickBooks data.<br />
Log entries are classified into one of three types, information, warnings, and errors.<br />
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