27-10draft

Professional 

SECURITY 

SECURITY 

October 2017 

Vol 27/10 

£6.00 

Magazine 

this is a 

risk 

manager 

But not the one we 

have been talking to p30 

Guy Mathias p30 

measuring security p42 oiling the employment wheels p52 

V festival stewarding p34 trust in god but have a plan p46 

trafficking p14 career pathway p41 

Book Reviews, Case Studies, Loss Prevention, 

Leading the industry for 

Installer Latest, Access Control, Alarms and CCTV Monitoring 

1 st Choice for Industry News, Views and Advice 

Cover 2710b.indd 1 17/09/2017 10:35

Contents 

Name to Face 10 

Roy’s Gossip 13 

Jim Gannon 14 

Guarding 21 

Contracts 22 

ST17 Conference 26 

WiS Awards 28 

Guy Mathias 30 

Event Security 36 

Fraud 38 

Security Institute 41 

Adding Value 42 

Places of Worship 46 

Police Don't Trust You 48 

Jobs 52 

History - 1970 54 

Mike Gillespie 56 

Cyber 58 

Installers 64 

Books Reviewed 68 

Products 72 

Directory of Services 76 

I Feel Strongly 82 

The magazine for 

security professionals 

Any material, suggestions or comments concerning 

Professional Security should be addressed to The Editor at 

JTC Associates Ltd 

Westcroft House, Cannock Road, Wolverhampton WV10 8QW 

Tel: 01922 415 233 

E-mail: info@professionalsecurity.co.uk 

All subscription enquiries and 

notification of change of address 

should be addressed to: 

JTC Associates Ltd. 

Westcroft House, 

Cannock Road, Westcroft 

Wolverhampton 

WV10 8QW 

Telephone 01922 415 233. 

www.professionalsecurity.co.uk 

Published & Typeset by JTC Associates Ltd 

Registered No 2403712 (England) Registered Office: 

Westcroft House, Cannock Road, Wolverhampton WV10 8QW. 

4 

Subscription rates are UK £40, 

Overseas from £55. 

Material published in Professional 

Security is copyright of JTC 

Associates Ltd and may not be 

reproduced in whole or in part by 

any means without the permission 

of the copyright holder. 

ISSN 1745-0950. 

OCTOBER 2017 PROFESSIONAL SECURITY 

Features 

18 spending the budget 

In our regular pages on products and 

services used in 

the UK and 

abroad, from 

access control and 

doors to lone 

worker protection, 

we feature BBC 

Worldwide, 

universities and Canary Wharf, pictured. 

42 value add 

We've been thinking about 

this topic for a while - how 

to add value to doing 

security; and even if you 

succeed, how do you 

measure that you are doing 

it, so as to convince the 

buyer or customer you're 

doing well? There are ways. 

We return to a series 

about jobs in industry 

sector; starting with oil 

and gas. Don't forget 

your passport. 

68 book reviews 

This month our typically varied 

books reviewed are about 

disasters, a design guide to 

access control, and a cop's 

memoir of Kosovo and Iraq. 

Last stop for 2017 

52 job view 

The Security TWENTY series of conference-exhibitions 

closes for 2017 in its regular place: London. 

The Park Inn at Heathrow to be precise, just by 

the roundabout into the airport, on Thursday, 

November 2. On a suitably transport theme, 

conference speakers include Glenn Patton, Head 

of Security for HS2, the rail 

line due to connect London 

and Birmingham next decade. 

From down the road is Slough 

Borough Council Security 

Manager Peter Webster; while 

not so local is the Irish risk 

consultant Aidan Anderson, 

who was among the speakers 

at ST17 in Dublin in April, left. 

And we welcome back another 

30 A lot of 

bottle 

We don't visit Guy 

Mathias at Lucozade 

Suntory Ribena only 

because his employer 

makes such tasty 

products. When we're 

not dosing on energy 

drinks, we hear about 

his work on risk register 

upkeep. 

return speaker, pictured 

right, Surveillance Camera 

Commissioner Tony Porter, 

who since we last 

interviewed him earlier this 

year has brought out a 

strategy, with plenty to 

offer about doing 

surveillance right, whether 

you're a user, installer of 

the kit, or law enforcer 

using the evidence. 

Anixter, Seagate, Hanwha Techwin and Hikvision 

will also give updates. You are as ever welcome to 

turn up on the day, but we ask that you register 

beforehand just to help us gauge the numbers for 

catering. Exhibition doors open at 8.30am, the 

conference runs from 9.30am until (free hot buffet) 

lunch. You can register online or email organiser 

Liz Lloyd, at liz@professionalsecurity.co.uk. 


p04,5 contents 27-10.indd 2 16/09/2017 17:45

Risk 

register: 

page 30 


36 v from a to z 

It can feel like the pits if 

things go wrong at a pop 

festival. When it rains, all 

too easily the grass turns 

to mud. As a steward, at 

least you're paid to be 

there, whereas customers 

paid to be wet and cold - 

and then they've got to 

buy food and drink. No 

matter how wretched it 

may become, stewarding 

and security an event like 

V Festival can bring on a 

Dunkirk spirit of cheery 

togetherness - and the 

work can be varied. 

Beside the stage one 

shift, perimeter search or 

traffic duty the next. We 

begin a series on V with 

Busted (scream!). 

46 church watch 

At a cathedral security is 

often a low priority; that 

can mean ineffective 

security, that's found out 

in an incident. A terror 

attack, while feared, is 

unlikely; more likely is 

other crime, such as theft, 

that may threaten life. We 

hear churches have been 

slow to plan, but it's vital 

they know what to do. 

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5 

p04,5 contents 27-10.indd 3 16/09/2017 17:45

Y 

p06,7 Contents 27-10.indd 2 14/09/2017 19:17

Editor’s Comment 

The big question of our time is the 

“ difference between what’s quantifiable 

and what’s qualitative, and not ” 

One of the pleasures of the Security TWENTY events is to see 

people, and to see how the events work for people - renewing old 

contacts and making new ones. People gain from attending ST, 

but it’s also fair to say that people put themselves out, to make 

each ST event a success. It’s always a risk to single out someone - because 

plenty of people deserve mention - but I want to single out Rick Mounfield, 

the chief executive of the Security Institute, for speaking at short notice (page 

41). It turned out for the best because having begun there in May he has had 

time to get to know the Institute as its chief, rather than as a member, and at 

ST he spelled out one of the things he wants to achieve. It’s ambitious, 

actually, because it’s about more than the Institute; it’s for bringing on 

industry talent, across sectors. To his credit he did air something that has 

become apparent for a few years; that the number of Chartered Security 

Professionals (CSyPs), the gold standard for security manager, if you like, has 

stalled rather, at just over 100. People are still joining the register (see 

mention page 10), but there is a feeling that the total should be higher, 

although it’s understandable that others have not raised that concern in public, 

as it might be seen as talking down private security. But the fact is that the 

only prospect of making progress on something is if you face up to it. 

I want to make a connection between Rick’s talk to ST and the article over 

the page, on adding value. It strikes me that the big question of our time is 

not even about the internet, or going digital, world-changing though that is; 

but it’s the difference between what’s quantifiable, and what’s qualitative, and 

not. That number of CSyPs is a quantity; you can count it; you can judge if 

it’s too few or not. The quality of a security service, or other services, and 

Britain for some time has been largely an economy of services, is harder to 

measure. The concern of security managers, that I have heard in different 

places year apart, is that if they do a good job, and report little crime, is that 

not a sign that they are doing a cracking job, but there is no need for them?! I 

come back to my point about the need to face up to things, even if they might 

not reflect well; that’s the only way towards a solution. Is body worn video 

(BWV) going to be worth the spend, by police and guard forces? As Mike 

Gillespie sets out on page 56, only if BWV is used according to a standard. 

One of the attractions for me of the work of the Surveillance Camera 

Commissioner Tony Porter - who always has something on the boil, so he’ll 

be worth hearing at the last ST event of the year, at Heathrow next month - is 

that he insists on CCTV showing its value. If you cannot show the point of a 

camera on a pole, why have it there?! And turn over the page to the photo I 

took in suburban Worcester last month, of a local government camera only 

just poking above some enormous shrubbery - can that camera do its job?! 

The battle for doing a good job with the right kit is a personal battle, against 

staleness, as Rick Mounfield said in Glasgow last month. ST events are 

evolving to keep fresh - Glasgow was a new venue, Dublin was last year. I 

trust that these pages remain fresh for you. 

The Team 

Mark Rowe 

Editor 

mark@professionalsecurity.co.uk 

John Cully 

Chairman/ 

Editor-in-Chief 

john@professionalsecurity.co.uk 

07768 922302 

Roy Cooper 

Managing 

Director 

roy@professionalsecurity.co.uk 

07815 184488 

Mark Rowe 

Editor 

mark@professionalsecurity.co.uk 

01283 544 511 

TJ Mudan 

General 

Manager 

tj@professionalsecurity.co.uk 

07788 973984 

Ryan Lunn 

Sales 

Manager 

ryan@professionalsecurity.co.uk 

07984 501403 

Liz Lloyd 

Business 

Development 

liz@professionalsecurity.co.uk 

07970 271786 

OCTOBER 2017 PROFESSIONAL SECURITY 7 

p06,7 Contents 27-10.indd 3 14/09/2017 19:17

Advisory Board and Regular 

Contributors 

John Cully 

Chairman and Editor-in-Chief of 

Professional Security. Over 30 years 

in senior management positions 

within the security industry and 

various security bodies. 

Jim Gannon 

Retired head of Unipart Group 

Security Operations. Formerly 

Thames Valley Police Fraud Squad 

and No. 5 Regional Crime Squad. 

Lord Imbert 

CVO QPM JP 

Patron of the Association of 

Security Consultants (ASC). 

Metropolitan Police 

Commissioner 1987-93. 

Una Riley 

A representative on several 

industry bodies and a Past 

Master of the Company of 

Security Professionals. 

Calendar 

Training 

Tavcom Training, Hampshire: October 

courses include managing security (9-13), 

managing security systems technology (16- 

20), managing CCTV control rooms (23- 

27). www.tavcom.com. 

This month 

October 3: Security Institute annual 

conference, City of London. www.securityinstitute.org. 

October 4: Fire and Security Expo 2017, 

Exeter Chiefs stadium, by Securi-Guard. 

October 5: Retail Risk - King Power 

Stadium, Leicester. www.retailrisk.com. 

October 6-8: MLA Expo 2017, Master 

Locksmiths Association exhibition, Telford. 

www.locksmiths.co.uk/mla-expo/. 

October 10-11: ATM and Cyber Security 

2017, London. www.rbrlondon.com. 

October 12: Association of Security 

Consultants (ASC) CONSEC annual 

conference, Heathrow Marriott Hotel. Also 

London Fraud Forum 11th annual 

conference. www.londonfraudforum.co.uk. 

October 18: next meeting, City of London 

Crime Prevention Association, subject: 

building design. www.cityoflondoncpa.org. 

uk. 

October 30-November 1: CSX 2017, cybersecurity 

conference, Intercontinental 

London - The O2. www.isaca.org. 

Expo, Olympia. www.counterterrorexpo. 

com. 

April 10-12: AUCSO, annual university 

security heads conference, Southampton 

Solent. www.aucso.org.uk. 

April 18-20: ASIS Europe 2018 

conference-exhibition, The Hague. www. 

asiseurope.org. 

May 12: ABI (Association of British 

Investigators) AGM, Brighton. www.theabi. 

org.uk. 

June 5-7: Infosecurity Europe, London 

Olympia. www.infosecurityeurope.com. 

June 19-21: IFSEC 2018, Excel London 

Docklands. www.ifsec.co.uk. 

June 25-27: SDW 2018, Security 

Document World, London SW1. www. 

sdwexpo.com. 

September 25-28: Security Essen, 

Germany. www.security-essen.de. 

October 17: Fencex exhibition. www. 

fencex.com 

l See fuller list of events on our website: 

www.professionalsecurity.co.uk/events. And 

for events as they’re announced, sign up 

on the website to our regular email 

newsletter. 

Mike Gillespie 

MD of consultancy Advent IM. 

Board member of the Security 

Institute. 

Smiles by Wiles... 

Redvers Hocken 

Principal of the consultancy 

Redvers Hocken Associates, 

project manager. 

Cartoonist Arnold Wiles’ wry 

look at the security industry 

Next month 

November 3: Financial crime conference, 

Fraud Advisory Panel, London. www. 

fraudadvisorypanel.org. 

November 9: National Association of 

Healthcare Security (NAHS) annual 

conference, Birmingham www.nahs.org.uk. 

November 15: Yorkshire and Humber 

Fraud Forum annual conference, Leeds. 

www.yhff.co.uk. 

November 15-17: SICUREZZA, Italian 

trade fair, Milan. www.sicurezza.it/en. 

November 16: ACFE UK annual fraud 

prevention conference, London. www. 

acfeuk.co.uk. Also; next ASC business 

group meeting, London EC1Y. 

securityconsultants.org.uk. 

November 29-30: UK Security Expo, 

Olympia. www.uksecurityexpo.com. 

“Don’t pick it - I’ve got a strange feeling we’re 

being spied on!” 

2018 

January 21-23: Intersec 2018, Dubai. 

www.intersecexpo.com. 

March 3: Worshipful Company spring ball, 

London. www.wcosp.org. 

March 6-7: Security and Counter Terror 

Can you just make out, peeping above 

the greenery, a public space camera? 

Near a University of Worcester campus. 

Is it camouflage, or a case of ‘up 

periscope’?! 

New cricket rule on bad behaviour 

Even cricket is facing bad behaviour. A new 

law of the game, on ‘players’ conduct’, was 

announced by Lord’s (pictured) in April, and 

comes into force on October 1. It gives what 

the MCC as the club responsible for the 

game’s laws calls an ‘in-match consequence 

for poor on-field behaviour’. In detail, the law 

42 offers ‘on-field sanctions to deal with 

deteriorating levels of behaviour’. Four levels 

of offences have been created, level four as 

the worst (an actual assault). The laws drafters 

say that the penalties are meant as deterrents, 

and ‘would only rarely be applied’. Briefly, the 

lowest level one covers excessive appealing, 

obscene words or gestures; the umpire would 

give a warning, and if repeated, a five run 

penalty to the opposition. 

Level two is more serious 

dissent, again obscene 

words or actions, or throwing 

the ball at someone; again, 

the umpire gives five runs to 

the opposition. Level three is 

intimidating an umpire, or 

threatening to assault 

someone else. An offender is 

suspended for a number of 

overs, depending on the length of the match, 

plus five penalty runs. In a level four offence, 

an assault, the player is removed from the field 

for the rest of the match; and five runs go to 

the opposition. In all cases, the umpire calls 

‘time’ to halt the match and will involve the 

fielding captain, who may be told 

to remove the offending fielder. 

The umpire won’t show red or 

yellow cards as in football; 

instead he will make signals (to 

the scorer, not the player). It 

starts with the umpire putting an 

arm out to the side of the body 

and repeatedly raising it and 

lowering it. For level three 

offences, he then raises both 

hands, all fingers spread, to shoulder height, 

palms facing towards the scorers. For level 

four, he raises an index finger, held at shoulder 

height, to the side of the body. If the captain 

will not co-operate, the umpire can award the 

match to the other team; or abandon. p 

8 OCTOBER 2017 PROFESSIONAL SECURITY www.professionalsecurity.co.uk 

p08 calendar 27-10.indd 1 13/09/2017 10:02

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Andy’s a Freeman 

Andy Howe recently became a Freeman 

of the Worshipful Company of Security 

Professionals. He’s retired from the Met 

Police, having gained the rank of 

superintendent. He joined the guarding 

contractor Kingdom, an ACS Pacesetters 

firm, and is now their head of risk and 

mitigation. 

Academy 

trainers 

At The Axis 

Academy, Duaine 

Taylor is the new 

Head of Learning 

and Development. 

The Academy has 

been set up for all 

those in Axis Group 

companies providing 

security guarding and related services. 

Duaine, pictured, was the training 

manager for Axis Cleaning and Support 

Services. Peter Morris, until recently an 

assistant account manager with Axis 

Security, and a former Met Police 

detective, has become lead trainer. 

Canada bound 

Lee Bryant, Security Operations Manager 

at Imperial College London is the latest to 

go on an international exchange through 

the university security managers 

association AUCSO. He’s visiting the 

University of Alberta, Canada. Lee, who’s 

been at Imperial for more than 20 years, 

will report to AUCSO’s annual conference 

in Southampton in April. 

Among the speakers 

Nick Bennett, Head of Security at Canary 

Wharf, is among the speakers at a BRE 

(Building Research Establishment) 

conference at Watford on November 2 on 

‘planning today for a secure tomorrow’ ... 

Andy Ralston, Investigations Manager at 

the insurer Aviva, is among invited 

speakers at the Yorkshire and Humber 

Fraud Forum annual conference in Leeds 

on November 15. Food fraud, cyber and 

fraud against charities are among the 

day’s topics ... talking of fraud, the UK 

chapter of the fraud practitioners’ 

association ACFE has their annual 

conference in London on November 16, 

when speakers include Kieron Sharp, 

CEO of trade body FACT (Federation 

Against Copyright Theft) ... and Oz 

Alashe, founder of Cybsafe, is speaking 

on cyber as a boardroom issue at a second 

annual British Retail Consortium 

conference on brand reputation, at 

Birmingham on November 7. 

10 


Kroll cyber MD 

Kroll, the investigations and risk management 

consultancy, has appointed Ioan Peters as an 

Associate Managing Director in its Cyber Security 

and Investigations practice, based in London. 

Peters has a 20-year track record of designing and 

deploying information technology for business 

operations and managing risks, with South Wales 

Police, as Departmental Security Officer for the 

UK Intellectual Property Office (where he 

brought in ISO 27001, the international standard 

for information security management), and bluechip 

companies. Jason Smolanoff, Senior 

Managing Director and Global Cyber Security 

Practice Leader for Kroll, said: “Cyber criminals 

can strike organisations from anywhere, quickly 

wreaking havoc in today’s hyper-connected 

economy. The global expansion of our cyber team 

Sales team 

The access control product company Intratone has 

created a new sales team to work in France 

besides the UK. Pictured left to right are Ray 

McGill-Hall, regional manager London and south 

east; Daniel Bacon who’ll head the team; and 

Jack Wylie who has been regional sales manager 

for the north of England for the last 18 months. 

Their main focus: housing associations. 

Rentals appointment: At ATG 

Access, Peter Barclay has 

joined as security product 

consultant to manage the 

launch of the vehicle barrier 

manufacturer’s new security 

rentals range. ATG’s temporary 

security products division 

includes crash-tested barriers. 

CARDINAL CEO 

Cardinal Security has appointed Simon 

Chapman as its new Chief Executive 

Officer (CEO). This follows the new 

ownership structure, featured last issue. 

With a career spanning over 30 years, 

Chapman joins from guarding and 

monitoring firm Lodge Service, where he 

was Sales Director and then MD, 

doubling the growth of the company in 

less than eight years. Chapman was also 

Sales Director at G4S Security Solutions, and 

Sales and Marketing Director at Checkpoint 

Systems, where he worked for almost 17 years in 

the UK and abroad. Chapman, pictured, said: 

reflects Kroll’s commitment to helping clients not 

only address cyber attacks of all sizes and 

sources, but also to understand their cyber 

security vulnerabilities from multiple vantage 

points so they can ultimately better protect their 

people and property.” Peters joins from Airbus 

Group, where he was Head of Security Audit, 

Corporate Security, responsible for security 

controls, including critical human factors, in 

defending people, assets, and intellectual 

property. Peters devised and deployed cyberattack 

simulations; his methods, which included 

gamification ideas, are being looked at as best 

practice by the UK Government. Peters was three 

years as Head of the Security Consulting Practice 

with Regency IT Consulting, an Airbus subsidiary 

when he worked on payment card (PCI DSS), and 

operational SCADA and other systems for clients. 

He’s a member of the Institute of Information 


Wigan winners 

The Wigan FC stadium was the venue for AIM 

Monitoring’s north west regional exhibition for 

installers last month. Winners of a prize draw for 

a meal at Rigaletto’s Restaurant were Mark 

Frodsham of 1st Choice Alarms Ltd; Mark 

Pritchard of Argus Fire & Security Ltd; and 

Julian Perkins of Wirral Electrical Group. 

CSyP latest 

John Lynes of the Royal Household, Julia 

McClelland from Sellafield, Steve Puckering of 

the Ministry of Defence and Adrian Prior of 

Frazer-Nash Consultancy are among the latest to 

gain the CSyP (Chartered Security Professional) 

status. See also page 41. 

Software compliance 

British software and services 

company Advanced has hired 

Phil Lea as Head of Security 

and Compliance. Reporting to 

Jon Wrennall, chief technology 

officer (CTO), Phil will focus 

on customer security, security 

technologies and governance. 

This will include the tools that 

Advanced (re-branded last 

year from Advanced Computer Software Group) 

uses to secure its products besides developing 

managed security services. 

“Thanks to company founder and 

former CEO Jason Trigg’s hard work 

and vision over many years, Cardinal 

Security has gained an enviable 

reputation for its intelligence led 

manned guarding and loss prevention 

services across the retail and logistics 

industries. By building on this success, 

my primary objective is to ensure that 

the company is the security solutions 

provider of choice for these vertical 

sectors and beyond.” In an industry dominated he 

said by large scale, multi-service providers or 

smaller regional operators, Cardinal he said will 

continue to provide a specialist tailored service. 


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I’m bleary 

after night 

of awards 

I am sitting here a bit bleary eyed 

after presenting the Women in 

Security (WiS) awards the night 

before, and what a great night it 

was especially if you were one of the 

finalists. 

This year we were back on the 

boat, cruising up the Thames 

and having dinner. The band 

played quietly in the background as 

the tension built, as it always does, 

for the presentations. The winners 

were (please provide your own drum 

roll) Michelle Bailey from Active 

Response Security Services; Samantha 

Bamford from Pelco; Siobhan Plunkett 

from GSLS; and Keeley Watson from 

Wilson James. 

Thanks 

Una Riley has written all about the 

night (page 28) so I don’t want to 

steal any of her thunder but would like 

to thank the National Security 

Inspectorate for hosting a fantastic 

evening; and the sponsors (Sodexo 

and UBM, owners of IFSEC, besides 

the NSI) for making it all possible, 

and the judges for giving their time to 

judge. A difficult job I know. My 

team, Liz Lloyd and Una and for 

everyone that took the time to 

nominate someone. We had over 150 

excellent nominations, more than ever, 

which makes all of you winners in my 

book. Congratulations to everyone. It 

was a nice evening weather-wise as 

well, but where did the summer go? 

Fund-raiser 

Not to Glasgow for sure because when 

I arrived there for our first ST event 

north of the border, it was raining, but 

that did not dampen the event at all, in 

fact it was a great event so thank you 

to everyone that braved the wet and 

came and visited us (see also page 

26). The night before of course we 

had our usual charity night where we 

raise funds for an industry-related 

charity and this was the first 

opportunity we had to raise money in 

the name of Mike Tennent. As you 

will know Mike sadly left us earlier 

this year but during his years while he 

was ill he started working with the 

Roy Castle Lung Cancer Foundation. 

You may recall that Mike was a very 

keen photographer so he took some of 

his pictures and made greeting cards 

with them, the money he raised from 

these he gave to the Foundation and 

that was quite a lot, £1800 actually. At 

his funeral the collection raised there 

another £2500, also for the foundation; 

and we raised a further £2050 on the 

night of the dinner thanks to the raffle 

and heads and tails game. I was also 

really pleased that Mike’s sons Phil 

and Paul could join me in Glasgow to 

receive the cheque on behalf of dad. 

Now I know Mike would have been 

proud and pleased with that result, so 

thank you all for your donations of 

either prizes, your money or in some 

cases both. 

Where next? 

So where next for ST; of course we 

will be in the Park Inn at Heathrow on 

Thursday, November 2, so do join us. 

We have also launched our dates for 

2018 so drop on our website to see 

where we are off to, or turn to the 

inside back cover for details. 

Dan, Kath and I 

Let us get on with the gossip; and 

were you aware that Dan Bishop the 

Stevie Gerrard look-a-like has moved 

to IC Realtime. He will be running the 

UK operation to replace John Gibson 

who moved back to ADT as Sales 

Director for Ireland! So what can I tell 

you about Dan, he is a keen footballer, 

I suppose that was a given due to his 

celebrity likeness; but he got injured 

one too many times so had to throw in 

the towel, not that it has stopped him 

as he now coaches youths at football. 

He has 17 years of industry experience 

under his belt so we wish him well. I 

am also aware that Kath Rhodes has 

Paul Tennent, me 

and Phil Tennent at 

the ST17 dinner at 

the Glasgow Hilton 

- it’s a dummy 

cheque, in case you 

were wondering 

joined Inner Range as the regional 

sales manager for the north. Now Kath 

used to work with me, many years 

ago, at the distributors MVD based in 

Rochdale, she was in fact in charge of 

the office. I did poach her from Baxall 

where we first met and blimey, I am 

going back how many years now. She 

left MVD and went out in the field to 

work with Europlex where she has not 

looked back, so yep some names from 

the past. I found this picture of Kath in 

my files; not sure when it was taken, 

but I am sure she hasn’t changed 

much. 

Other joiners 

Simone Oxford has joined the sales 

team at Stentofon the IP intercom and 

public address product company. And 

Luke Turton has joined Bold 

Communications as security systems 

specialist. Luke worked in systems and 

product roles previously at Coopers 

and Pyronix. A tech guy! CSL has 

appointed Didier Faure as Chief 

Financial Officer, who joins from 

private equity. Ashley Wyton has 

joined Honeywell Security as systems 

sales manager for UK and Ireland and 

talking of Honeywell, they have 

announced, Richard (Rich to his 

friends) Lattanzi as the president of 

Honeywell’s global security business 

and Dino Koutrouki as the president of 

Honeywell’s global fire business. 

Lattanzi and Koutrouki will drive 

greater customer focus, I am told. Both 

will continue to report to Michael 

Flink, president of Honeywell Security 

and Fire. And last but not least, the 

distributors DVS 

have a new starter in 

technical support, 

Michael Sullivan. He 

was a freelance 

CCTV installation 

engineer and had 

worked for Gratte 

Brothers. p 

Roy Cooper, MD of 

Professional Security 

Magazine, brings you 

gossip from and for 

suppliers, manufacturers 

and distributors. 

Kath Rhodes 

Simone Oxford 

Didier Faure 

If you want to share 

something like this, let me 

know, because if you don’t 

tell us we can’t tell 

everyone else. We have a 

policy of correcting any 

inaccuracies. Email: roy@ 

professionalsecurity.co.uk 

or ’phone: 01922 415233. 

www.professionalsecurity.co.uk OCTOBER 2017 PROFESSIONAL SECURITY 13 

p13 RoyGossip 27-10.indd 1 16/09/2017 18:11

Comment 

About Jim Gannon: After 

45 years in the police 

and commercial security 

industry, Jim retired from 

the Unipart Group of 

Companies in 2009 after 

23 years’ service, having 

been Head of all its Group 

Security Operations and 

latterly New Business 

Director of Unipart Security 

Solutions, which he formed 

from his manned guarding 

operations in January 

2007. Now in retirement 

he retains contact with the 

security industry and has 

been on the magazine’s 

advisory board since 1995. 

This article is also on our 

website under ‘blogs’. 

Top: Soho, London W1. 

Once, that district stood 

out for its vice. Now in 

any town a bar 

(pictured), factory, 

warehouse or farm, 

hotel or nail bar could 

be employing slaves, the 

NCA suggests 

Photos by Mark Rowe 

14 

a hidden crime: 

In October 2013 I wrote an article 

in Professional Security about the 

trafficking of illegal immigrants 

into our country and the misery they 

were forced to endure, writes our 

long-time contributor Jim Gannon. 

In August that year Theresa May 

the then Home Secretary had 

written to the Sunday Times 

issuing a warning to the slave drivers 

saying she will end their evil trade 

with the introduction of a new bill 

which will target human trafficking 

gangs plaguing Britain. In October 

2013 as promised, she instigated 

the National Crime Agency (NCA) 

specifically to cut organised crime 

and she placed human trafficking high 

on its priorities. Prosecution figures 

were shockingly low, and the Home 

Secretary announced she intended to 

introduce a Modern Slavery Bill as no 

man, woman or child should be left 

to suffer through modern day slavery. 

Some of you will recall however that 

this came on the back of proposed 

20pc cuts in police budgets which did 

not chime well with police or public. 

In July 2014 I wrote a follow up on 

the Modern Day Slavery Bill; seen as 

the first concerted move against the 

slave trade in 200 years. The Home 

Secretary wanted it on the statute 

books without delay. It was viewed 

by the Conservative government to 

be a major step forward in fighting 

that crime, putting us well ahead of 

the rest of Europe. This Bill granted 

victim immunity from prosecution for 

crimes committed under duress. In 

2014 one of the main problems was 

that the victims were often migrants 

from eastern Europe, Africa and Asia 

who possessed nothing but a dream of 

earning more money in a month than 

they could earn in a lifetime in their 

own countries allowing themselves 

to be smuggled to wherever the 

traffickers decided. 

A revolving door 

In August this year modern day 

slavery and the prolific crime 

associated with this scourge hit the 

media again with a number of stories 

being told; and police prosecutions. A 

new campaign by the National Crime 

Agency (NCA) revealed that there 

are now tens of thousands of modern 


Slaves 

in every 

town 

day slaves, who are in every town and 

city in Britain. These apparently are 

being employed in businesses ranging 

from car washes to construction sites, 

factories to farms, brothels to bars 

and even in the fishing industry. Many 

are also enslaved as unpaid domestic 

servants and nannies. In recent media 

coverage Will Kerr, the director of 

vulnerabilities at the NCA, said it was 

difficult to spot because often victims 

don’t even know they are being 

exploited. Differing circumstances 

control various groups of vulnerable 

people often dwelling in unhygienic 

conditions. Bonded by debt or held by 

threats to their families back home, 

withheld wages and identification 

documentation, confined by their 

lack of knowledge and living in 

desperation without perceived 

options. Language barriers often add 

pain to sheer misery as those enslaved 

survive each day as it arrives. 

Victims 

The NCA maintains that there is a 

parallel society in Britain in which 

a sub-current of vulnerable people 

are routinely exploited as slaves by 

ruthless gangs. Will Kerr called on 

members of the public to look for 

signs of modern slavery urging them 

to report suspicions to the police. 

He said that victims of exploitation 

were often hiding in plain sight 

secretly trafficked into servitude. It 

has been known for many years that 

exploitation of people for reward 

carries far less risk than dealing in 

drugs or other serious crime and 

certainly creates more rewards. 

Evidence suggests that women 

especially young teenage girls 

trafficked into forced prostitution can 

earn organised crime gangs thousands 

of pounds every week. The national 

referral mechanism is a scheme for 

recording and supporting victims of 

modern slavery and child exploitation 

is a large part of this abhorrent crime. 

Some 215 British under age victims 

were registered in 2016 with 147 

under age victims from all other 

nationalities. Whilst it has to be said 

that the facts and figures do not make 

good reading we are advised that 

police operations are going to target 

specific areas including agriculture 

and manufacturing, prostitution and 

the trafficking of children. 

A free society 

The Modern Slavery Act 2015 was 

introduced to deal with the problems 

being identified in this country which 

in essence really started in the early 

2000s when relaxed border controls 

as a result of our membership of 

the EU started to impact on crime. 

The NCA highlights the growing 

problem of slavery which in reality 

affects large parts of Europe. The 

challenges ahead are immense for 

law enforcement, not helped by the 

reduction in officer numbers. This 

crime exists in most communities and 

therefore citizens must be alert to it. 

It exists in numerous places of work 

so employers and employees should 

look out for it and report it. There is a 

responsibility on each of us to do our 

bit. Having read and watched all the 

media coverage you may still choose 

to look the other way but as William 

Wilberforce said in 1789; ‘but you 

can never again say that you did not 

know’. Let us put an end to it. p 


p14 JimGannon 27-10.indd 1 12/09/2017 22:42

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London News 

council ‘failed’: 

On-street Islington 

borough CCTV, London N1 

Photo by Mark Rowe 

Right: Claudia Webbe at 

Crayford Road, London 

N7 

Photo courtesy of Islington 

Council 

16 

Fined for parking ticket 

data protection fault 

Islington Council has been fined 

£70,000 by the data protection 

regulator for a security failing on its 

parking ticket system website. The 

council’s TicketViewer system allows 

people to see a CCTV image or video 

of their alleged parking offence. It 

was found to have design faults 

meaning the personal data of up to 

89,000 people was at risk of being 

accessed by others. That data included 

a small amount of sensitive personal 

information such as medical details 

relating to appeals. 

Problem 

The problem came to light in October 

2015 when a user told the council that 

folders holding personal data could be 

accessed by manipulating the URL in 

the user’s browser. It turned out that 

there had been unauthorised access to 

119 documents on the system 235 

times from 36 unique IP addresses, 

affecting 71 people, the Information 

Commissioner’s Office (ICO) found. 

Sally Anne Poole, ICO Enforcement 

Manager, said: “People have a right to 

expect their personal information is 

looked after. Islington Council broke 

the law when it failed to do that. 

Local authorities handle lots of 

personal information, much of which 

is sensitive. If that information isn’t 

kept secure it can have distressing 

consequences for all those involved.” 

TicketViewer dates from 2012 and is 

hosted separately from other systems. 

It’s issued hundreds of thousands of 

tickets. Islington referred the case to 

the ICO; the ICO did not know of 

anyone actually suffering any hurt 

from the fault. The ICO said Islington 

should have tested the system before 

going live, and regularly after. p 


Mayor’s appeal to 

Premier League 

The Mayor of London, Sadiq Khan is 

appealing to the Premier League for 

more money from football to police 

its matches. 

He has written to Premier League 

chief executive Richard Scudamore 

pointing out that safety comes at 

a cost, and policing is stretched, 

meaning that police front counters 

are closing. He wrote: “The presence 

of football clubs in our city and the 

associated policing implications are 

not taken into account in any of the 

Government’s funding mechanisms 

for the Met, and as such, we receive 

no funding from the taxes clubs pay.” 

While last year the Met spent around 

£6.7m on policing football matches 

in London, it received less than 5pc 

NET AGAINST HOSTILES 

The Met Police used new hostile 

vehicle mitigation equipment for the 

first time last month at the Naval 

Association Parade on Whitehall. The 

equipment takes the form of a road 

spread net with tungsten steel spikes. 

If a vehicle fails to stop and drives 

over the net, the spikes will puncture 

its tyres, and the net becomes tangled 

around the front wheels bringing the 

vehicle to a stop. The aim is also to 

ensure that a vehicle skids in a straight 

line reducing risk to bystanders. When 

the equipment is deployed, signs are 

placed in front and behind the net site 

advising both road users and 

pedestrians that there are spikes on the 

road and to follow instructions 

provided by officers. The net, referred 

to by officers as ‘Talon’ is likely to 

become a familiar sight at London 

of those costs back from clubs, Sadiq 

Khan said. He has asked for a meeting 

with the league, to ask if it ‘will step 

up and make a bigger contribution’. 

How much clubs have to pay for 

police at their matches has long been 

disputed. In 2008 the then Premier 

League club Wigan Athletic won an 

appeal against Greater Manchester 

Police. 

Terror 

The terror attack on the Stade de 

France in Paris in 2015 on the same 

night as the Bataclan massacre led to 

a new level of security at UK football 

grounds. Armed police were on high 

profile guard at Wembley Stadium for 

England’s World Cup qualifier against 

Lithuania, pictured, as featured 

in Professional Security in April. 

Searches of fans and bags at entry are 

more common. p 

events, police said. The net can be 

deployed by two officers in less than 

one minute and can the force says 

effectively stop a vehicle up to 17 

tonnes. The speed and low manpower 

required for deployment means that 

the nets can be relocated very quickly 

if necessary. 

Barriers 

As featured in the August issue, 

hostile vehicle mitigation barriers have 

been installed on nine bridges and at 

other sites across the capital after the 

terrorist attacks at Westminster, and 

London Bridge. The barriers are a 

national asset and are for use around 

the UK. Chief Insp Nick Staley of the 

Met’s Protective Security Operations 

Unit said the equipment ‘undoubtedly 

has the potential to save lives’ at major 

events in London. p 

Bicycles can go hang 

After a trial of secure on-street bicycle parking in north London, 

Islington Council is set to roll it out across the borough. Known as 

Bikehangars, the covered, lockable units take up a single car parking 

space in the road; each one provides rental space for up to six bicycles. 

Two were installed last year in Crayford Road, Holloway, and Hanley 

Road in Tollington ward as part of a test. A waiting list has 600 residents 

who have requested a space in a unit, as a way of protecting bikes from 

the weather and theft, where storage space is at a premium. Islington 

councillor Claudia Webbe, executive member for environment and 

transport, said: “Bikehangars are a great solution for residents who want 

to make the most of the health and financial advantages of cycling but 

simply don’t have the space to store a bike at home. They not only 

provide peace of mind but should encourage more people to take up 

cycling, which is healthier and better for the environment.” p 


p16 News 27-10.indd 1 13/09/2017 10:07

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threat to plots 

Drone appeal 

The Civil Aviation Authority 

recently launched an 

appeal for airfields, flying 

clubs and flying schools to 

run events for drone pilots, 

to educate users how to fly 

safely. Jonathan Nicholson 

of the CAA said: “While we 

can run a national 

campaign to explain the 

basic rules the GA 

community is much better 

placed to share information 

with local drone pilots.” 

18 

Above: Some of 

the tents as used 

for overnight stays 

by thousands of V 

Festival-goers 


UNHAPPY 

‘It’s completely unfair 

that airports can profit 

from the unlimited sale 

of alcohol to passengers 

and leave the airlines to 

deal with the safety 

consequences.’ 

Ryanair Chief Marketing 

Officer Kenny Jacobs. 

CONCERNS AIRED OVER 

LASER POINTERS 

The UK Government is calling for 

evidence into the regulation of laser 

pointers, including the potential 

value of retail licensing schemes, 

advertising restrictions, and 

potential restrictions on ownership. 

The Department for Business says it’s 

seeking to address public safety 

concerns due to an increase in laser 

incidents in recent years. The 

department points to a survey of UK 

ophthalmologists that found over 150 

incidents of eye injuries involving 

laser pointers since 2013, most 

involving children. The air traffic 

regulator Civil Aviation Authority 

(CAA) has reported an increase in 

incidents of laser pointers directed 

into the cockpits of helicopters and 

planes on take-off and landing. As for 

such crime against the railways, the 

authorities suggest incidents are 

under-reported since such offences are 

not recordable as a crime. The 

Government says it’s already working 

with online retail sites such as 

Amazon to see that where unsafe laser 

pointers are identified they are 

removed from sale, while admitting 

that the products are for sale on the 

high street and easy to buy abroad and 

bring back to the UK. 

Public safety 

The call for evidence closes on 

October 6. Business Minister Margot 

James said: “Public safety is of the 

utmost importance and we must look 

carefully to make sure regulations are 

keeping up with the increased use of 

these devices.” p 

Airport alcohol call 

After the UK aviation regulator the 

CAA reported a rise in ‘disruptive 

passenger incidents’, most ‘involving 

alcohol’, an airline has urged airports 

to take more responsibility. Ryanair 

wants the banning of sale of all 

alcohol in bars and restaurants before 

10am; mandatory use of boarding 

cards when buying alcoholic drinks 

in airport bars and restaurants, and 

limiting drinks per boarding pass to 

two at most. Kenny Jacobs of Ryanair 

called alcohol a particular problem 

during flight delays. Ryanair does not 

let passengers drink their own dutyfrees 

on board. p 


V FESTIVAL HAILED 

Police hailed the security at the 

weekend-long V Festival. The longrunning 

pop festival in August at 

Chelmsford in Essex and at Weston 

Park on the Staffordshire-Shropshire 

border, had armed police on the 

entrance and making patrols in the 

grounds. Staffordshire Police reported 

a 70pc reduction in the number of 

crime reports. The most common 

reports were for drug offences, assault, 

thefts from tents and the person, and 

public order. Staffordshire Supt Martin 

Brereton, commander for the V 

operation, said: “Thank you to 

Scots organised crime 

contractor ‘disrupted’ 

The authorities were able to ‘disrupt’ a 

Scottish guarding contractor with links 

to organised crime to prevent it gaining 

a £3.5m contract, Liz France, the 

chairman of the Security Industry 

Authority, told the Security TWENTY 

conference in Glasgow last month. She 

did not say who denied whom the 

contract, but assured the audience that 

the SIA would make sure to ‘disrupt 

and deny’ where there were links to 

organised crime. She asked the industry 

to pass any info to SIA staff, such as 

the regional investigations manager for 

Scotland and Northern Ireland, Sharon 

Roberts. In her talk to ST, giving an 

update on the regulator, Liz France (like 

previous SIA speakers) acknowledged 

that while the audience wanted to hear 

about enforcement, the SIA could not 

always give details. She said: “We work 

with a lot of enforcement partners 

everywhere we go,” including recent 

checks as far as the Western Isles. The 

SIA might work with the Insolvency 

Service and HM Revenue; and the SIA 

has a staffer ‘embedded’ with Police 

Scotland at their Gairloch campus. 

More on ST17, page 41. p 

News in brief 

We featured Public Spaces Protection 

Orders (PSPOs) last year, replacing 

Labour’s anti-social behaviour orders 

(ASBOs). Enfield Council in north 

London has consulted on plans for a 

borough-wide PSPO, against among 

other things car cruising, gangs, drone 

flying and psychoactive substances ... 

the Ministry of Justice is offering 

funding for ways to detect presence of 

drugs, drones and mobile phones in 

prisons ... guarding and door 

contractor Securigroup is rolling out to 

everyone who attended V Festival, 

barring an irresponsible few the event 

passed peacefully with thousands of 

people having the time of their lives. 

Our officers engaged with lots of 

members of the public, lots of selfies 

were taken and initial feedback has 

demonstrated that the public 

welcomed and were comforted by the 

visible presence of armed officers 

alongside unarmed officers. Our 

security operation was a fantastic 

success as we worked closely with the 

event organisers and partners to plan 

ahead and be prepared for every 

eventuality.” More, page 36. p 

Liz France speaking to ST17 at the 

Hilton Hotel in downtown Glasgow 

staff a training course on CSE (child 

sexual exploitation) added to the firm’s 

‘vulnerable persons bystander’ 

training. Trainers Brian McLaughlin 

and Jamie Storer trialled the course in 

front of managers from pub chain JD 

Wetherspoon ... Colchester-based 

guarding and ACS Pacesetters firm 

Oakpark Security has been acquired 

by Ipswich-based FM firm Vertas 

Group. Oakpark MD Ken Hilton has 

left, the brand stays ... defence and 

cyber firm Thales acquired Guavus, a 

US ‘big data’ analytics firm. p 


p18 News 27-10.indd 1 14/09/2017 19:27

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crime reporting line launch: 

Ideal in Peterborough 

A five-year contract to provide an integrated facilities 

management and flexible warehouse resources for multichannel 

retailer Ideal Shopping Direct in Peterborough 

has gone to Cordant Services. It will provide security, 

cleaning, waste management, catering and reception 

at offices, contact centre, and a fulfilment centre. The 

company will also provide on-site technical services that 

will see M&E and maintenance staff constructing sets 

within the retailer’s production studio ahead of filming. 

The contractor will also deliver traditional maintenance 

services. PMP Recruitment, also part of Cordant, will also 

provide Ideal with temporary labour as required, to support 

the retailer’s fulfilment and warehouse operations at busy 

periods. Samantha Holden, COO at Ideal, said: “We were 

previously working alongside a number of different service 

providers, however Cordant’s vast expertise across a 

number of different disciplines, from cleaning and security 

Crimestoppers, NHS partner 

The contractor Carlisle Support Services has launched with 

Crimestoppers an anonymous freephone crime reporting line 

for NHS trusts. Above left is its launch at New Cross, 

Wolverhampton; pictured centre are Adrian Canale, sector 

director - education and healthcare, and Paul Smith, the Royal 

Wolverhampton trust’s security manager. Pictured left, the 

launch at Southmead Hospital, Bristol. Luton’s launch was 

the most recent. p 

to labour management, gave us complete confidence to 

deploy a consolidated model that will ensure significant 

efficiency gains.” p 

Centre birthday 

Kingdom, an ACS Pacesetters company, has provided 

cleaning services to The Harpur Centre in Bedford for five 

years, and gained the shopping centre’s security contract in 

2015. Kingdom’s site manager, Mick Reynolds, praised 

security and cleaning teams for the time and effort they put 

in for the centre’s recent 40th birthday. “They not only 

carried out their duties but also gave up their days off to 

assist in the setting up, supervising of contractors and 

clearing away of equipment to ensure enjoyment by all 

who attended the centre, showing great professionalism by 

carrying out any task asked of them.”A planned animal 

rights protest in Bedford on the Saturday did not affect the 

centre; personnel stepped up to ensure no issues. p 

Dogs are a cert 

The multi-national security contract 

company Securitas reports that it has 

achieved FREDD (Free Running 

Explosive Detection Dog) certification 

– the EU standard for the use of dogs 

in aviation cargo security. The 

contractor says this is the first time 

that the Department for Transport 

(DfT) has certified the private security 

industry to provide specialist free 

running detection dogs; aviation is the 

only sector that requires regulation of 

private security dogs (and handlers). 

Teams are tested by explosive samples 

in an operational environment. Shaun 

Kennedy, Director of Specialised 

Protective Services at Securitas, called 

it ‘a real game-changer’. p 

Above: Posters 

advertising the 0800 

reporting line if NHS 

staff, patients or 

visitors have concerns 

- whether about 

anti-social behaviour, 

knife-carrying, theft or 

‘bed-hopping’ by the 

homeless 

Photos courtesy of Carlisle 

Support Services 

Below: Securitas 

handlers and dogs 

screening goods 

Photos courtesy of 

Securitas 

UNHAPPY 

‘Stealing data across 

cyber space is as 

significant as physically 

taking a hard copy 

paper file from a locked 

cabinet.’ 

DI Steve Roberts, from 

East Midlands Special 

Operations Unit’s Cyber 

Crime Unit. 


p21 Guarding 27-10.indd 1 12/09/2017 22:43

spend the budget 

South Africa National Park 

The VARIO2 illuminators from British 

manufacturer Raytec have been installed in the 

Greater Kruger National Park in South Africa 

to capture footage of the wild. Raytec reports 

that its illuminators have been used in some 

of the most challenging and exciting places, 

from the Arctic Circle to the jungles of Borneo. 

The specialist wildlife film makers WildEarth 

were looking for a solution for their live 

night time filming needs. In the film and TV 

industry where picture quality is everything, 

illumination is essential for producing the best 

images. WildEarth deployed 4k cameras to 

capture high definition images of elephants, 

lions and leopards. But when filming at night, 

ethics matter. Using visible White-Light would 

disturb or temporarily blind the animals. Hence 

infra-red lighting, that does not harm wildlife, 

but does help the cameras work over distance 

in the dark. As recommended by other wildlife 

journalists, WildEarth looked to Raytec 

infra-red lighting for their cameras to generate 

black and white images at night. They chose 

the VARIO2 i8-3, which delivers distances up 

to 600m-plus with five angle options that can 

be changed on site, giving flexibility. With 

VARIO holographic lensing, the illuminators 

produce an even spread of light, the product 

company says, which let WildEarth capture 

consistent images of the animals anywhere in 

the scene with no bright or dark spots. The IR 

needed to guarantee how much light it would 

deliver on scene because higher megapixel 

cameras generally require more light to 

generate the resolutions they are capable of. 

BBC Worldwide 

ADB Alarms 

After a visit to the Mercedes-Benz 

VanExperience Live event husband-and-wife 

Alan and Jackie Bennett decided on more 

Citan vans. The couple behind ADB Alarms, 

of Stoke-on-Trent, had just taken delivery 

of an Approved Used Citan 109 CDI from 

the local branch of dealer Roanza Truck & 

Van, and have since commissioned three new 

Citan 111 CDIs. The 14th annual Mercedes- 

Benz Van Experience was staged again at the 

Millbrook Proving Ground in Bedfordshire. 

The manufacturer welcomed a record 2,867 

guests over nine days – between them, the 

visitors clocked up almost 50,000 miles in 

the 258 vehicles in test drives. Jackie Bennett 

called the VanExperience awesome: “My 

husband had been before but this was my first 

time … I didn’t know what we’d be doing, or 

what I’d be driving, so I was more than a little 

nervous at the start. I needn’t have worried, 

because the instructors were very reassuring. 

The wet skid pan session was my favourite. 

I thought when I was told not to touch the 

brakes that the van was sure to topple over 

but nothing happened. And that’s the great 

thing about this event – it’s terrific fun, but 

there’s a serious side to it too.” Founded by 

Alan Bennett in 1980, ADB Alarms is SSAIBapproved. 

The company also opened a branch 

in Cheltenham last year. Pictured are Alan and 

Jackie, with daughters Sam, left, and Sarah 

who also work in the business as engineering 

supervisor and head of accounts. 

Canary Wharf 

Securitas 

The security contractor Securitas has partnered 

with a driver safety company. Among its 

11,000 UK employees, Securitas has sought to 

reduce risks associated with driver behaviour 

– for the welfare of its employees and other 

road users. GreenRoad software will allow the 

security firm to track the movements of its 

fleet, monitoring driver behaviour, such as 

harsh braking, cornering, lane handling, 

acceleration and speeding. Each vehicle’s 

fitted software will provide real-time data, 

cascaded to an online reporting and analytics 

platform. This will enable Securitas to track its 

entire fleet, while monitoring driver behaviour. 

Besides the safety of staff on the road, 

Securitas points to an impact on its 

environmental footprint by reducing CO2 

emissions, helping the firm to achieve targets 

for reduction of greenhouse gases. Yvonne 

Hinckley – Mobile Operations Manager at 

Securitas, said: “As a security provider, our 

dedication to safety extends beyond protecting 

clients through our specialist services. By 

partnering with GreenRoad, we are taking 

measurable steps to protect our employees and 

other road users. We look forward to having a 

positive impact on our community by 

improving driver safety.” Securitas in the UK 

works through six Protective Services, 

covering On-site, Mobile, Remote and 

Electronic Security, besides Fire and Safety; 

and Corporate Risk Management. Install in the 

security company’s UK vehicles will be 

finished this month. 

BBC Worldwide, the commercial arm of the BBC is countering the 

online sale of unlicensed merchandise for its brands, from Dr Who to 

Teletubbies and Go Jetters. Incopro scans online marketplaces, websites, 

and social media, to guard against counterfeits, so that the fans don’t get 

rip-off products. Rikesh Desai, Licensing and Gaming Director at BBC 

Worldwide, said: “Working with our licensed merchandisers to protect 

their products is very important to us. Our work with Incopro means that 

we can make sure fans get the best consumer products to extend their 

enjoyment of their favourite shows.” Incopro’s proprietary platform 

Talisman gathers intelligence from online market-places, social media, 

and websites, plus newer methods such as paid search, app stores and 3D 

printing. Its multi-lingual analysts and legals seek to enforce intellectual 

property rights. Helen Saunders, head of intelligence and operations at 

Incopro, said: “The internet is a great forum for fans, but is unfortunately 

also abused by counterfeiters trying to take advantage of them. Talisman 

allows us to cluster the data from a host on online platforms, and target 

and take down entire networks of offenders at once.” 

To manage communications with retail 

tenants Canary Wharf Group has chosen Mall 

Call, from Multitone Electronics plc. Peter 

Lomax, Director of Strategic Partnerships at 

Multitone, said: “With over 490 Mall Call 

Units being installed, more than 300 stores, 

banks, services and restaurants over five malls 

will be covered. The scope of communications 

requirements at Canary Wharf is vast, from 

everyday planning messages (such as opening 

times or maintenance), to dealing with shoplifters or even potentially 

an emergency and evacuation. Mall Call enables the estate management 

team to instantly communicate with the security teams and retail tenants 

when required.” And Lee England at Canary Wharf Shopping said: “The 

Mall Call solution was ideal for our communication needs. The system 

has scope far beyond that which we are utilising initially and we look 

forward to the benefits of a long term partnership with Multitone.” 


p22 Contracts 27-10.indd 1 14/09/2017 19:29

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Blacktown City Council 

In the west of Sydney, Blacktown City Council 

has its headquarters in the Civic Center, and a 

Main Works Depot in the district of Rooty Hill 

that has council vehicles, heavy machinery and 

trucks and an operational work site for crews. 

To help keep account of use and avoid missing 

or overdue vehicles or building keys, the depot 

recently began using a key control and asset 

management product from Morse Watchmans. 

The KeyWatcher Touch is designed to store 

physical keys in tamper proof cabinets, only 

giving access to keys by those authorised 

with a verified code, badge, or biometric ID. 

Access to the key cabinet and to keys is under 

managers’ control; the automatic tracking 

accounts for who has which key at any time. 

Joe Haddad, Facility Manager at the Main 

Works Depot, said: “We manage keys for at 

least 500 vehicles and machines here at the 

Depot and each of them has at least two to 

three sets of keys. Without the KeyWatcher 

Touch automated control and tracking, the job 

of accurately keeping track of these many keys 

would be almost impossible.” Keys can be 

returned to any of the several cabinets on site, 

rather than having to return a key to the cabinet 

it was taken from. Biometric identification, by 

touch screens, voice cues, and status bar guides 

help when accessing or returning keys to the 

cabinet. Key reservations mean that staff will 

have access to a van or machine when needed. 

The product automatically tracks location of 

each stored key. 

Harpenden Town Council 


Waddesdon Manor 

Audio-video intercom has been selected to 

protect Waddesdon Manor, near Aylesbury, 

used for filming some outdoor scenes in 

TV’s Downton Abbey. The 120-acre estate 

is now a National Trust property. Chiltern 

Technology installed Castel’s full IP/SIP 

intercom entry stations at seven locations. 

The model chosen, the CAP IP-V1B-P, is a 

PoE unit in 316-stainless steel that the makers 

say is for use in all weathers and provides 

vandal-resistance. Graham Johnson, Chiltern 

MD, said: “There are multiple automated gates 

around the estate. One of the major challenges 

was back-comms over long distances, as 

one of the entrances is located more than 

two miles from the main security gatehouse. 

Employees are identified by an ANPR system 

as they approach, but having effective verbal 

communication with delivery vehicles was 

also vital to the overall solution. The Castel 

entry stations are used with wi-fi and wireless 

point-to-point links so that our client can 

view and control who gains access from the 

multiple entrances. With such a complex 

layout at the estate, vehicles often arrive at 

the wrong location and need to be redirected. 

The CAP IP entry stations give us full duplex 

audio and, together with the colour cameras, 

they enable very effective communication.” 

Chiltern, Waddesdon’s regular security 

installers; the company has also fitted 200 IP 

cameras across the estate, mostly Grundig. 

Pictured is the new front door entry at Harpenden 

Town Council offices in Hertfordshire. The door 

works with a new phone, for access. Operating 

from Harpenden Town Hall, the council originally 

sourced Amthal, a local, St Albans-based installer, 

for internal access control. With the installation of 

a new cloud-based telephone system, the council 

again called on Amthal to recommend a compatible 

front door intercom. Carl Cheevers, Town Clerk at 

Harpenden, says: “Harpenden Town Hall aims to 

deliver a ‘one stop shop’ information point for the 

wealth of services available in our community. With this in mind it is essential our offices present 

a welcoming environment for all visitors, but this must be created without compromising on 

high quality protection for all our staff on site. Here is where having Amthal, as a local security 

support has made all the difference. Not only do they understand our working environment, but 

also are always on call to respond quickly to maintain our existing access control system within 

the building and offer advice on new solutions such as the new door entry system, that can help us 

efficiently enhance our service offering to the community.” 

Liverpool Festival 

Glasgow-based SecuriGroup was on hand 

to support LIMF (Liverpool International 

Music Festival), Europe’s largest free music 

festival, for a third year. This year saw tens of 

thousands of spectators pour into the fourday 

event at Sefton Park. With a new site 

layout, torrential rain and Merseyrail strikes, 

the contractor described it as one of the most 

challenging starts to the festival yet. Some 

230 staff were deployed providing stewarding, 

pit teams, door supervision, guarding, search 

teams, CCTV surveillance and some VIP close 

protection. 

Stockley Park 

A further three-year contract has been awarded 

by MJ Mapp at Stockley Park to the guarding 

contractor Axis Security, which has done 

security at the 155-acre commercial park in 

west London near Heathrow since 2008. 

Tenants include household names such as 

Apple. Neighbours include a golf course. The 

contract comprises 19 security personnel 

patrolling the park by vehicle, golf buggy, 

bicycle and on foot. The team is supported by 

a dedicated management structure, the guard 

firm adds. Pieter Borchardt, Park Director, 

said: “Axis Security was clearly ahead of its 

competitors during the tender process in terms 

of innovation, added value and the 

professional approach that it committed to 

during the new contract term.” 

Moray Security 

Among the music at the Lizard Festival at 

St Combs in August was some real Northern 

Soul music - as it was on the North Sea coast 

in north-east Scotland. The door security was 

by local, Moray contractor Saltaire Security. 

The firm also provides SIA-badged stewards 

at Borough Briggs Stadium, the home of Elgin 

City, the Scottish League Two football club. 

That stadium hosted recently a course by firstaid 

trainer Jamie Dawson on use of Automated 

External Defibrillators (AED), in cases of heart 

attacks. Briefly, giving a victim an electric 

shock to the heart can help chances of survival 

in the minutes before medics arrive. Saltaire 

MD Steve Robertson described the course as a 

refresher for his staff. Elgin street pastors and 

staff from SGL (Securigroup) also took the 

defibrillator training. 


23 


p23,4,5 Contr 27-10.indd 1 14/09/2017 19:30

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Coventry University 

Coventry University is using a key cabinet 

to make a business process for staff and 

contractors working across sites. Control over 

keys and access cards for technicians and 

contractors, through the Traka product, means 

access is only granted to those authorised 

for vehicles and sensitive areas, such as the 

communications server room, or roofs and 

associated PPE equipment use and fire and 

security alarms. Email created within Traka’s 

specialist software presents live reports and 

notifications plus an audit trail, including 

attendance and curfew notifications and even 

illegal hand-over notifications, all adding to 

the accountability of staff, technicians and 

contractors alike, and avoiding keys going 

missing. Nigel Young, Building Services 

and Contractors Manager – Operations and 

Maintenance at Coventry says: “With over 

1400 contractors working across our sites, we 

needed a system that could help keep track 

of keys and cards, and enable us to know 

who is on what site at any given time (24/7). 

This is right from a time of call to highlight 

maintenance requirements to actual attendance 

on site and project completion. Traka’s 

solution allows us to achieve these objectives 

and so much more. With the real time email 

system we can monitor usage and instantly 

keep control of keys and access. From a 

management perspective, it also improves 

our efficiencies and professional response 

times, plus we can use it as a KPI [key 

performance indicator] support tool where we 

have emergency response requirements within 

contracts.” 

Bournemouth University has been reaccredited 

with the Secured Environments 

standard for the third time. The south coast 

university audited security processes and 

procedures. Like many unis, Bournemouth 

has buildings spread through its town centre 

and welcomes the public to use services such 

as the shop, bank and restaurant. Recorded 

crime, although already low, has fallen since 

their previous audit. In particular the work 

of the uni to reduce bicycle theft – again, 

a common bugbear for campuses – has 

yielded results. Sandra Baylis, Facilities 

Manager (Soft Services), led the work to gain 

the accreditation. She said the scheme has 

provided a framework for security processes, 

Bournemouth University 

Dundee University 

Dundee University is installing emergency 

call point pedestals around its campus for 

response to emergencies and incidents. The 

bespoke designed pedestals have been made 

for Dundee by Aiphone. The Aiphone IX IP 

intercom stations enable students and staff 

to speak to security staff in the university’s 

control room. The IX intercom features PoE 

(Power over Ethernet) which minimised 

installation time and costs, as there is no need 

to provide separate power supplies for each 

pedestal. Scottish Communications, the Perthbased 

installers who were awarded the contract 

to fit the emergency call points, were instead 

able to commission the intercom stations by 

connecting them to the uni’s network. Each 

of the 1600mm by 200mm by 200mm custom 

built pedestals has a flush mounted intercom 

station with large red call button. This has 

two outputs to trigger an emergency call and 

to switch 

an external 

video camera. 

First, five 

emergency 

call points 

are being 

deployed 

at selected 

central and 

remote 

campus 

locations, 

while the uni 

evaluates call 

points at other locations, such as car parks. 

Stuart Leslie, Scottish Communications’ 

System Design Manager, said the firm has 

worked with the university for years on 

various security and communication projects. 

“By integrating a one-touch emergency help 

button into our existing CCTV system, we 

are providing the students an incredibly 

comprehensive safety experience.” The IX 

can provide communication with an infinite 

number of intercom stations and can interact 

with other IP devices and security systems. 

while evidencing commitment to a safe 

and secure environment. The auditing is 

professionally managed. “An auditor checks 

that appropriate policies and procedures 

are in place, but more importantly, holds 

focus groups to ensure that staff who work 

within the security teams as well as groups 

of stakeholders from across the university 

are able to provide their view on how well 

security is managed. The security team are all 

committed to maintaining safety and security, 

so it is great to have our efforts verified by an 

external consultant.” Bournemouth has also 

worked with Dorset Police so that new builds 

are within official UK police Secured by 

Design specifications. 

University of Edinburgh 

The University of Edinburgh has specified 

door closer products from Assa Abloy Security 

Solutions, a UK division of Assa Abloy, the 

physical security products company. The 

manufacturer has supplied more than 300 of its 

DC500A CAM-Motion door closers and 60 of 

its G460 slide rails during the last 18 months, 

installed in new buildings and retro-fitted 

around the university’s public, commercial 

and residential sites. Cameron Duncanson, 

Maintenance Services Co-ordinator 

at the university, says: “We have been 

continually impressed with the high quality 

of the company’s DC500 door closer range, 

particularly in our student accommodation, 

meeting BS EN 1154 requirements for 

controlled door closing devices. From my 

experience, we know with confidence that 

installing a door closer from Assa Abloy 

means that it will 

tick the box in 

terms of quality, 

reliability and 

performance. 

Another 

advantage is that 

the technology 

has been designed 

to be robust and 

withstand heavy 

use. This reduces 

our life-cycle 

costs, safe in 

the knowledge 

we can fit the same proven product again and 

again. Furthermore, we know that security of 

supply is assured. This means we can simply 

order the desired product when required, 

resulting in less stock for us to carry, which 

helps reduce our overheads.” The door closer 

is offered with a standard or height-adjustable 

guide rail, and can be installed in hinge or nonhinge 

sides, in standard or frame applications. 

Great Scotland Yard 

The former Great Scotland Yard, a past 

headquarters of the Metropolitan Police 

off Whitehall, is becoming a luxury hotel. 

Developers Galliard Homes are to extend 

the building with Edwardian façade to seven 

storeys and two basement levels to include a 

library, bars and dining rooms. The consultants 

SGW were appointed to conduct a threat and 

risk assessment, and then advise on security 

counter-measures required, which are likely to 

include electronic access control; guestroom 

locking; video and video intercom; intruder 

detection; and baggage and guest screening. 

Richard Roberts, Senior Security Consultant at 

SGW said: “We are pleased to be working with 

such a reputable developer on such an iconic 

building in the heart of London. SGW have 

vast experience in hospitality security, ensuring 

visitors enjoy a relaxing guest experience 

while feeling safe and secure at all times.” 



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Sheffield City Council 

Sheffield City Council has completed an 

upgrade of fire safety in its 1,134 sheltered 

housing properties. The product fitted is Aico’s 

Multi-Sensor fire alarm. Another 261 properties 

within three tower blocks will also have this fire 

alarm, after a fire risk assessment from South 

Yorkshire Fire and Rescue. A long standing 

Aico customer, the city has moved to a single 

alarm specification – the Multi-Sensor fire 

alarm. This enables the council to standardise 

its fire detection across its sheltered properties, 

making it easier to manage and reducing the 

chance of renewal using the wrong type of 

detector, the alarm firm says. The Multi-Sensor 

alarm contains two sensor types, optical and 

heat, to monitor smoke and heat, sending and 

receiving data via its intelligent detection 

software. This sensor information alters the 

alarm’s sensitivity and trigger points, which 

the manufacturer says reduces potential false 

alarms. Steve Batty, Electrical Team Manager 

at the council, said choice of detector depended 

on speed of response to provide warning, the 

perceived fire hazards, the product suitability 

and the need to minimise false alarms. “Being a 

multi-sensor it allows for better coverage where 

there is more than one type of fire risk. As these 

properties are now monitored, nuisance tripping 

needed to be reduced and the dust compensation 

feature of this model reassured us this could be 

achieved over the lifespan of the unit.” 

A construction and project management 

consultancy, Turner and Townsend, previously 

used check in calls to monitor location and 

safety of their lone workers. However, as 

staff set their own itineraries and often work 

at remote sites, it was not easy to keep track. 

Employees working away were expected to 

call in every two hours to confirm they were 

safe. Some forgot or became complacent. 

Turner and Townsend identified this as an area 

of risk, and began looking for a more reliable 

solution. It had to have GPS tracking and 

staff would have to be contacted in areas of 

low signal. An audit trail and check-in facility 

also mattered. StaySafe was recommended by 

Ericsson, who use StaySafe for their UK field 

engineers. After a demonstration, Turner and 

Townsend launched StaySafe in 2016. That’s a 

lone worker app and monitoring service which 


Turner and Townsend 

Colindale Gardens 

UK house-builder Redrow plc has chosen IP 

door entry for Colindale Gardens, a mixeduse 

development on 46 acres in north-west 

London. The product in use is Urmet’s 

IPervoice. Urmet has already supplied its 

door entry and access control products to 

an initial 300 apartments. Urmet’s Elekta 

steel and Elekta glass IP PoE entry panels as 

selected by Redrow were fitted at entrance 

points in the initial phases. Visitors will use 

the panels to speak with residents and the 

concierge. The panels feature a 3.5-inch 

colour display and enable the recording of 

both audio and video messages if no one is 

at home. When completed, there will be 24 

blocks of apartments and townhouses within 

the landscaped gardens. The panel display 

is able to show the visitor a route map to 

the selected residence. The IPervoice also 

combines door entry with access control. At 

Colindale, the Elekta panels feature integrated 

Wiegand 13.56 MHz RFID proximity readers, 

which allow entry to residents and staff on 

presenting a key fob or card. Redrow also 

specified Urmet’s switchboard software, 

which lets concierges manage calls, receive 

and create alarms, and send messages. The 

software presents a screen menu, giving 

concierges awareness of the whole site. As the 

development progresses, the installers will be 

able to move the switchboard management 

software from one building to another. 

allows businesses to monitor the location and 

safety status of remote and lone workers. A 

cloud-based ‘hub’ provides information needed 

to respond to an alert. Turner and Townsend 

now have full visibility of staff GPS location 

through the StaySafe Hub, which uses 2,3 

and 4G signal so that staff are monitored 

in all locations, no matter how remote. The 

online hub also allows an audit trail of activity 

and reports as necessary. The app has been 

configured so that staff are required to checkin 

safely every 90 minutes. If an employee 

misses a check in or raises an alarm, alerts are 

triggered in the hub and emergency procedures 

followed. Monitoring was initially in-house; 

supervisors oversaw their own employees and 

standard operating procedures were developed, 

with StaySafe. The firm has switched to 

outsourced monitoring by an ARC. 

Maldives Resort 

A resort in the Maldives is among the latest 

places to have installed life safety systems 

from the UK manufacturer C-TEC. Velaa 

Private Island has 47 guest villas, a Michelin 

starred restaurant, nine-hole golf course and 

a private submarine. As the island regularly 

sees monsoon storms and winds, and is 

reliant on diesel generators rather than mains, 

C-TEC’s EN54-certified switch-mode power 

supplies are in use for powering the life 

safety systems. With deep discharge battery 

protection and EN54 compliant reporting of 

battery impedance faults, the BF362-5 units 

are supplied in metal boxes and include singlepole 

volt-free changeover relays that switch 

for any fault condition. Filip Langer, MD 

of Avalon, the Prague-based fire protection 

installer on the project, said: “Avalon has a 

wealth of expert knowledge and experience 

of complex life-safety installations and we 

were delighted to be chosen for such an 

impressive project. We specified C-TEC’s 

power supplies as they are renowned for their 

reliability, energy efficiency and for delivering 

high performance input voltage in any 

environment.” 

Collinson Group 

Penetration testing helped an insurer test its 

ability to protect its applications. Collinson 

Group manages more than 20 million 

customers from 25 offices. It needs secure 

systems, but it had no way of knowing if 

its defences provided enough protection. 

Hence pen-testing from IT Governance, 

a Cambridgeshire-based CREST member 

company. A simulated attack on a network or 

application can identify the vulnerabilities that 

a cyber attacker can exploit. A pen-tester can 

provide guidance on specific risks and advice 

on how to fix these issues. Timing mattered 

to Collinson, as the company wanted to fit the 

tests into a tight window between a project 

being completed and going live. Ian Kilpatrick, 

group information security officer at Collinson 

Group, said he wanted actionable findings: 

“IT Governance combines the delivery of real 

insights with a cost-effective service rather 

than just repackaging the results of using a 

vulnerability scanner. As a sophisticated buyer, 

I’m more interested in the pay dirt of what was 

found and whether I have enough information 

in the report to translate that into a change 

request for my development teams.” 


25 



ST17 

FITTED FOR YOUR 

BUSINESS. 

Exploit hidden potential with 

SeeTec Business Video Intelligence. 

dinner game: 

Heads you win 

Steve Russell of ST17 exhibitor Lochrin 

Bain was the winner of the traditional 

heads and tails game at the dinner the 

night before the event proper at the 

Glasgow Hilton; also the base for the 

Malta football team, that on the night of 

the dinner was losing to Scotland in a 

World Cup qualifier at Hampden Park. 

Steve is pictured right with prize. Just 

to show that the heads and tails game 

can move with the times, the coin tosser 

Damian Marsh of Anixter for a second 

time did the tossing on his phone, with an app. 

SeeTec, the pioneer of video management, 

is stepping far beyond the traditional boundaries 

of the security sector with its innovative 

Business Video Intelligence solu tions. 

By link ing visual data with relevant process 

data, we enable companies from industries 

such as transport, logistics, finance, and 

retail to scrutinize and optimize their processes. 

The result: Losses and information 

gaps are reduced, previously hidden value 

potential is exploited to the max. 

www.seetec-video.com 

Scotland leads 

Liz France, SIA chairman, who said she had met senior Home Office 

officials the day before, told the ST conference that Scotland was 

leading on counter-terrorisminformed 

staff, stressing how 

she was able to say to Home 

Office ministers that badged 

security officers knew what 

they needed to do (to counter 

terrorism). She said that in 

July to August the regulator 

refused, or gave notice that it 

expected to refuse, 593 licence 

applications: “And this is 

really important in this 

climate, we are saying, if you 

have a licence, we have 

checked as far as we can, the 

person with the licence is 

someone in whom you can 

have reasonable confidence, as 

an employer, as a buyer.” p 

Pictured from top: at the Vicon 

stand; visitor Gary Anton, right, 

of Corps Security at the Axis 

stand; and Senstar, below. Next 

page: Hikvision 

26 



p26,7 news 27-10.indd 1 16/09/2017 18:13

ST17 

against organised gangs: 

Retail work goes to school 

The opening speaker of the first ST17 Scotland conference last month 

was appropriately local - Maxine Fraser, of the Stirling-based Retailers 

Against Crime (RAC, pictured below after her talk). We’ve featured 

her over the years, most recently the members-only document for shop 

staff to gen up on the tactics thieves use to steal goods. Some of the 

‘everyday concealers’, Maxine went 

through in her talk; such as foil-lined bags; 

or ‘nest trollies’; a take-away coffee cup; or 

even a crisp bag, large enough to hold a 

DVD. She’s long argued that professional 

gangs are the premier threat to retail, doing 

theft in bulk (or refund fraud). She spoke to 

ST of ‘daisy-chaining’ whereby a crime 

team may bring back an item of clothing 

and exchange it for a slightly higher-priced 

item; and pay cash. Eventually the thief 

generates a cash receipt, so they can get a 

refund (for stolen stock!?). Vigilance is a 

must, as each member has a task, one 

distracting the perhaps sole member of staff 

on a floor. Maxine gave a case of a largest 

gang theft of £2800 of goods in an eightminute 

visit; and another of £1300 (with 

video footage) in three minutes. Yes, the 

authorities are using the Proceeds of Crime 

Act against offenders, who however see that loss and a stay in prison as 

par for the course, even a chance to put their feet up. Hence the sharing 

of crime incidents and tracking of gang movements nationwide. 

Organised eastern European thieves even if caught, may ‘disappear’ - 

leave the country - and new members come in; all perhaps using many 

aliases (hence security staff should be careful to take ID numbers of 

those they detain). 

Some say yes 

Thanks to £10k of Lottery funding, RAC has begun work in schools, to 

ask Maxine put it highlight to children the consequences that 

shoplifting can have on the community besides on careers of those 

doing the crime. With agreement of one Scottish school, RAC did an 

anonymous survey of children. Maxine expected to find the 11 and 

12-year-olds didn’t know about such crime. But when asked if they 

knew anyone who had stolen from a shop, three in ten said yes. Also 

Maxine expected children not to know why people shoplift; but few 

said they didn’t know; near a third identified (accurately) peer pressure. 

Maxine hopes to do more such work, and restorative justice, to change 

the way that retail crime is perceived by the younger generation. She 

also wants to carry on educating of general shop staff; because without 

that, ‘the thieves will continue to succeed’, she fears. p 

Complete Connectivity 

Solutions 

CSL - the trusted choice 

www.professionalsecurity.co.uk OCTOBER 2017 

www.csldual.com 

@CSLDualCom 

©CSL DualCom Limited 

p26,7 news 27-10.indd 2 16/09/2017 18:13

Una Says 

Women 

in Security 

Finals 

Untitled-4 1 26/07/2017 11:09 

night 

Above: What the night 

was all about; one of 

the rather elegant WiS 

awards 

Photos courtesy of 

Andrew Baker 

Above right: Hema 

Raval and Anna 

Wardle, finalists in 

the security manager 

category 

28 

Una Riley has worked 

on behalf of many 

security industry 

associations. She is 

Master Emeritus of the 

Worshipful Company of 

Security Professionals 

and separately a Past 

Master of the Guild of 

Public Relations 

Practitioners. 

Ahoy there! writes Una Riley. It is 

that time again in the wider world 

of security when the entire private 

security profession is unified with 

one voice at the Women in Security 

Awards (WiS), unlike any other 

award in this industry, or any other. 

The message is loud and clear 

that security is no longer a 

male-dominated industry. 

The ILBs (Industry Lead Bodies) are 

represented by their respective judges 

who include Joe Connell of the 

Association of Security Consultants, 

Dave Clark of ASIS, James Kelly 

of the BSIA, Steve Martin of FSA, 

Justin Bentley of IPSA, Jerry Woods 

of the Security Institute, Elizabeth 

France - SIA chair, Alex Carmichael 

of the SSAIB and this year’s host 

Richard Jenkins, CEO of the National 

Security Inspectorate (NSI). In 2011 

when I approached all the CEOs and 

heads of the ILBs each one without 

hesitation came on board. Our first 

meeting was at the SIA and Baroness 

Ruth Henig, then chairman remains 

a founder judges and is now our 

honorary judge. In the event of a 

tie she is called upon to make that 

deciding judgment. As the patron 

and creator of the award it was easy 

for me to approach all the relevant 

organisations because over the years 

I have been involved with each one. 

When I established my company 

Euro Alarms Ltd in 1985, the security 

industry was very different then for a 

woman in business. 

The boat rocked 

What a great event on board the 

Harmony, it was the boat that rocked! 

Outside the river was choppy but the 

evening sailed smoothly on. We had a 

great dinner and Liz Lloyd had done 

a great job as always organising and 

co-ordinating this event. However, 


none of these events would ever 

happen without the generosity of 

the sponsors, and this event was 

no exception. In my short speech, 

I mentioned the sponsors, UBM 

(owners of IFSEC), Sodexo and the 

NSI. A huge thanks to all of them for 

their support. 

Category 

This year’s Professional Security-WiS 

Awards introduced a new category, 

technical. The four categories now 

are: Security Manager, Contribution 

to Industry, Technical, and Front- 

Line. The nominations are based 

on two questions: ‘How does the 

Nominee contribute to the wider 

world of security, the profession 

or industry, over and above her job 

specification?’ and ‘Why, in your 

opinion, should the nominee win the 

award?’ The response continues to 

grow each year, UK and international. 

Thursday, September 14 on aboard 

the Harmony, Bateaux London it 

was the turn of the NSI to host; an 

extravaganza on the river. Richard 

Jenkins, CEO, NSI had invited all 

the other judges of the award and a 

great time was had by all. But most 

importantly, the women nominated 

were the stars of the show. From over 

150 nominations only three in each 

category were chosen. Each year 

the quality of entrants are growing. 

For me it is the realisation of a 

dream. When I was the only woman 

business-owner at many industry 

occasions it was a very lonely place 

and I knew that one day things would 

be very different, and now they are. 

Finalists 

This year had three finalists in each 

of the categories. Each woman 

that was nominated was a winner. 

However, in all such things there 

must be a process which results in 

finalists becoming overall winners. 

The finalists in the ‘security manager’ 

category were Siobhan Plunkett 

– GSLS, Hema Raval – Chelsea 

Football Club (ISS) and Anna Wardle 

of Swift Fire & Security. Winner of 

this category was Siobhan Plunkett, 

nominated by Denise McCarthy 

of GSLS who outlined Plunkett’s 

commitment by explaining how when 

she started in the business she did 

so by driving a CIT truck herself, 

collecting cash at night. Plunkett 

Siobhan Plunkett and Richard Jenkins; and Una with Michelle Bailey and Roy 

Cooper, Professional Security Magazine MD 


p28,9 Una 27-10.indd 1 16/09/2017 18:29

Untitled-4 1 26/07/2017 11:09 

Women 

in Security 

Una Says 

Left, Samantha Bamford of Pelco 

➬ 

Carolyn Parsons and Kirsty 

Sutherland 

grew and developed the business year 

on year until in 2017 when it became 

the largest privately-owned cash 

handling facility in Ireland. However, 

she almost didn’t make it on board. 

Having flown in from Dublin she 

missed the boat; as they say ‘time and 

tide wait for no man (or woman)’; but 

since she was the winner, after setting 

sail we actually turned back to pick 

her up. In life, it is little stories like 

that which make such an occasion 

even more special. 

Contribution 

continued ... from previous page 

We then moved onto the ‘contribution 

to industry’ category where Frances 

Banham of the Banham Group, Julie 

Reynolds of Steelforce Security UK 

Ltd, and Michelle Bailey of Active 

Response were finalists. Anne Wilson 

MBE, of Numill Tooling Solutions 

nominated Michelle Bailey, this 

category winner, espousing Michelle’s 

expertise, team support and industry 

commitment; and several initiatives 

such as for women in business, 

Frances Banham and Julie Reynolds 


Susan Markou and Alison Ridge 

child safety, and cyber and counter 

terrorism awareness training. 

Technical 

In the technical category, the three 

finalists were Carolyn Parsons of 

Maiden Voyage, Kirsty Sutherland of 

Norbain and Samantha Bamford of 

Pelco by Schneider. Jason Spielfogel 

of Pelco nominated the winner of this 

category. Spielfogel explained how 

not only was Bamford an invaluable 

resource to him and the organisation 

but to the entire security industry. 

He explained that regardless of 

gender Bamford was exceptional 

and gave examples of her passion 

for technology and her creative 

thinking ahead of the technologies to 

enable her to assist and influence her 

customers and colleagues alike. He 

explained how Bamford was solution 

driven and as a result has reaped the 

rewards of customer care. At a recent 

visit to IFSEC whilst accompanying 

Bamford he noticed her popularity 

with customers and other industry 

professionals was overwhelming. 

Spielfogel ended his nomination by 

saying: “This combination of passion, 

knowledge and vision is such a rarity, 

but it is what makes Samantha.” This 

popularity was evident when she 

stepped up to collect her award; once 

again the boat rocked as the applause 

for the winner echoed on the Thames. 

Front line 

Our final category and the closest 

in points was the ‘front line’. There 

were two nominations that were 

almost neck and neck. However, 

when all the scores were in the 

winner emerged. The nominations in 

Una with Keeley Watson 

this category were Alison Ridge of 

Securitas, Anastasia (Susan) Markou 

of Sodexo, and Keeley Watson of 

Wilson James Limited. The winner 

was nominated by Colin Dann of 

Wilson James. He wrote: “Keeley 

joined the Francis Crick Institute in 

early 2016 and has been promoted 

twice in recognition of her capability. 

Her star quality was highlighted 

during the opening of The Crick by 

HRH the Queen, a proud moment 

for both the Institute and Keeley. She 

understood the importance of this 

special day and managed operations 

to ensure an enjoyable and safe 

event.” He then went on to explain 

that earlier this year Keeley assisted 

The Crick in the achievement of 

the City of London Police Building 

Security Accreditation. Keeley 

stepped forward looking like a 

Hollywood star collecting her Oscar. 

I can’t express what these awards 

mean to me because instead of being 

in the past 32 years since I started 

Euro I am now part of the history of 

the private security industry and my 

experiences are not the experiences of 

young women today. I am so proud to 

see women being recognised for their 

contribution. When we all repaired to 

the entrance for the group picture, the 

photographer said: “Can I have all the 

‘runners-up.” I blurted out: “There are 

no runners-up, only finalists.” p 

After the presentations, 

some music and dancing 

followed ... 

... while outside the 

London evening turned 

to night 


29 

p28,9 Una 27-10.indd 2 16/09/2017 18:29

Interview 

managing household names: 

Risks of Ribena 

our insurance partners, for obvious 

reasons, and again because that just 

happens to sit with me as well’. 

He begins to describe the register 

- ‘comprehensive’, identifying 

and assessing risks on the basis of 

likelihood, impact and probability, 

which then gives a measured score 

for each, on a five-by-five ratio - and 

then says that it’d be better to show 

it. Guy pops out of the meeting room 

for his laptop, and leaves Professional 

Security alone. 

Guy Mathias with a 

historical bottle of 

Ribena; plenty of work 

goes into keeping 

the brand fresh - and 

as free of risk as 

reasonably possible 


About Guy Mathias 

Besides his day job at 

Suntory he’s strategy 

director, as one of the 

board directors, of the 

Security Institute. Recently 

he stepped down as 

chairman of the Institute’s 

Validation Board. He’s also 

joint chair of the Food and 

Drink Security Association 

(FDSA). Previously he was 

at the pharma firm GSK. 

30 

s 

We return to the Lucozade Suntory Ribena offices at Stockley Park 

in west London to see Guy Mathias. 

First time around, we covered 

mainly his job title - as risk, 

compliance and operations 

director - at the Japanese-owned 

company that makes the household 

name drinks. One intriguing thing 

that cropped up then, and on our 

second visit, was the requirement for 

a corporate brand - not only food and 

drink, but a service such as a chain 

hotel - to provide customers with the 

same experience. For a hotel, that 

means no bloodstains on linen, please, 

nor bits of fingernail in your burger. 

But it’s more than that; as Guy says. 

When you buy a bottle of Lucozade 

or Ribena, no matter where, you want 

the same taste, fizz or whatever, that 

you have come to expect from what 

is after all a premium brand, that you 

have chosen rather than others. Hence 

while Guy has a long and impeccable 

background in security management, 

securing the brand is more than 

preventing theft or contamination of 

stock, or ruining of stock or disruption 


of a supply chain due to flood or fire. 

It doesn’t matter how fine the rest of 

the supply chain is running, if there’s 

some failure of production of an 

ingredient, such as blackcurrants in 

the case of Ribena, and if the business 

has not made a contingency, whether 

making a call to another supplier or 

drawing on stock. Resilience, and 

risk, in a word. And time matters too, 

because if a crop has failed for you, it 

has for your rivals in the market, and 

if you are the second or third firm to 

put a call in to an alternative supplier, 

the answer may be different from the 

one given to the first. 

Insurance 

All this is to explain Guy’s job title, 

as an important example of where 

security management is going for 

some. And one example of that is the 

‘risk register’, which Guy runs for 

his company in the UK and Ireland; 

‘and that’s very closely aligned with 

First stop, a fridge 

Suntory have one of the buildings at 

the leafy and spacious Stockley Park 

campus in west London; you can 

catch a bus direct to Heathrow. Once 

through the usual revolving door 

you’re in a light foyer. You register, 

the receptionist knows who you are, 

and Guy collects you and takes you 

into the office proper. First stop is a 

fridge holding Lucozade and Ribena 

bottles. Professional Security picks an 

orange Lucozade. The meeting room 

has red and citrus coloured walls and 

the painted slogan ‘Find your flow’. 

The meeting table has a glass top so 

that you can see, set in it, branded 

Lucozade Energy products such as 

bags, a t-shirt and bottles. The office 

outside by the way has lines of desks 

and black monitors, the same as so 

many other London offices, whether 

the SIA or the broadcaster Sky. For 

what it’s worth, and it’s only a quick 

look, many of the people there look 

young and female. Guy returns with 

laptop, is soon plugged in and on the 

monitor on the wall up comes the risk 

register that he talks us through. 

Spreadsheet 

Risks are risks, and the risk register 

is a spreadsheet. While Suntory 

would not want the details of their 

register broadcast, it’s fair to say 

that, allowing for sites and drinks 

sector specifics, the register looks 

and is run in much the same ways as 

other businesses would run theirs. 

And several risk management books 

can tell you how it’s done. But it’s 

another thing for a security and risk 

practitioner to talk you through how 

he does his. Risks are described, the 

current controls, and they are given 


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Interview 

UNHAPPY 

‘Modern slavery has 

rightly been made a 

priority across law 

enforcement, but it is a 

hidden crime so the 

onus is on us to seek it 

out.’ 

Will Kerr, the National 

Crime Agency’s Director 

of Vulnerabilities. 

continued ... from page 30 

IT, for example 

a priority, and escalated 

or not. The various arms 

of the business such as IT 

and human resources, and 

research and development, 

and legal, have their own 

sub-risk groups, that feed 

into the overall register. 

The scoring is from one 

to five, the lower the 

better. How effective 

is the control? One for 

complete, five for not at 

all. What’s the likelihood 

of the risk happening? 

One for very unlikely, 

five for highly likely, and 

grades in between. And 

likewise with impact, from 

one for negligible to five 

for big. As a visual aid, 

the evaluation of the risk 

is coloured in a ‘traffic 

light’ system: green is all 

right, yellow is to keep 

and eye on, red is ‘do 

something about this’. It 

takes a spreadsheet to, 

even if only briefly, type 

the nature of the risk and 

its history of what you’ve 

done. 

A good example that Guy takes is 

IT assets. It’s not giving away any 

corporate secret that Suntory staff 

use laptops and other kit; like anyone 

else, they run the risk of losing them, 

whether in error or theft. The risks 

go further. It only takes a click to 

let in malware; and worse still if the 

business is running on an unsupported 

programme such as Windows XP, 

as parts of the National Health 

were found out in May thanks to 

the Wannacry ransomware. “It was 

encouraging,” Guy says, “that we had 

no breach.” But as an example of how 

risk management is not a one-off, 

but a process that you halt at your 

peril, Guy adds that Suntory comes 

under such cyber attacks consistently; 

the same as anyone else; and has 

measures to combat that. The register 

also gives the risk a category (in the 

case of IT assets, technological) and it 

has a named ‘owner’. Cyber security 

policy is documented, so that people 

know what to do if something does go 

wrong. Another control mechanism 

that Guy points out, that’s easily 

overlooked, is capex estimates. As 

he says, you have a team to evaluate 

risk; but have you estimated what 

the budgetary cost would be, for 

what’s proposed - to encrypt every 

laptop, for example, or to pull staff 

away for cyber awareness training? 

Do you need to factor that in? Later, 

Guy points out the temptation to 

actually or at least say you’re going 

to throw money at a problem; if you 

have that money; and what if you 

can only find that money by taking 

it from elsewhere. Hence the scoring 

of risk matters, to give some sense 

to priorities. To leave Guy for a 

minute; it may have seemed sensible, 

or an acceptable risk to skimp on a 

Windows update; only to prove a 

false economy when you can’t do 

a thing because you’re a victim of 

ransomware. Back to Suntory. Once 

they complete a control (such as 

that training of staff), they assess 

how effective it is, and give a new 

score and priority to the risk; most 

obviously, seeking to bring the red 

down to a yellow or green. 

Attention to detail 

As Guy sets it out, it becomes plain 

that such attention to detail is the only 

way to keep up with everything - the 

visible and the invisible cyber - that 

can and does happen to a business. 

The sub-risk groups send their 

findings into what Guy describes as 

a clearing house, that evaluates. To 

stay with the IT assets as a risk; IT 

flag it, but is the risk really at a level 

that they say it is? Thus you build the 

‘master risk register’, that Guy and 

colleagues will work on continuously: 

“So it should always be a live 

document.” It’s subjective, as Guy 

admits - to stay with the example, IT, 

close to the risk, have one evaluation 

of the risk, others another. Likewise, 

how many risks do you list: a top ten? 

15? 50? When if ever is it sensible to 

stop? 

Routine 

Guy now calls up another document, 

the ‘corporate governance cycle 

time-line’. Again, it’s hardly giving 

away a secret that inside the 12-month 

year, divided into quarters, you 

have a routine that begins with 

the risk sub-groups reporting to 

Guy and colleagues to collate. The 

clearing house meets, to judge those 

identified risks. Updates go to a risk 

management committee, that may 

invite the head of the IT risk sub-team 

to talk about a particularly burning 

issue. Next, an ethics and compliance 

committee meets; to take everything 

in the round. Then the register goes in 

front of the board. And you finish the 

loop, with the sub-groups beginning 

again: “So you are constantly trying 

to refresh that risk. In an ideal world, 

you wouldn’t get to a point where the 

risk registers were static.” 

Movers and shakers 

Another document Guy shows is 

the numbered top risks. Guy shows 

his age by likening it to ‘Top of the 

Pops’; what are the ‘movers and 

shakers’. Instead of pop music, it’s 

familiar UK business stuff: Brexit, 

supply chain, IT. As Guy says, 

pointing towards the screen: “So 

much of this I would argue would be 

pretty consistent for most business 

sectors.” Guy closes by showing a 

Venn diagram; the three overlapping 

circles represent crisis management, 

risk management and business 

continuity planning. In the middle 

is a enterprise risk management 

system. Again, it’ll be familiar to 

other corporates, who may express it 

differently, in a quadrant for example. 

And like any other multi-national 

company, Suntory needs a way 

to pass on between countries an 

identified risk. Some risks straddle 

countries, such as the general data 

protection regulation, that is due to 

come into force in 2018; sensibly, as 

it’s European Union-wide, Suntory 

are working on it at a European 

level. Given that any product can 

have ingredients from one country 

(or continent) taken to a factory in 

another, and sold in another, if a 

‘Watchdog’ TV show in one country 

unveils some compliance failing, 

whether a car or a washing machine, 

it may damage the wider reputation of 

the business. Underlying all this, you 

assume, that the physical premises 

security of your factory is sound; and 

that is where we’ll go next. p 


p30,2 GuyMath 27-10.indd 2 14/09/2017 19:50

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Security Management 

Password change 

Security advice to staff 

changes, John Scott 

admits, as the threat 

evolves; ‘that means the 

advice has to evolve too’. 

He gave the example of 

passwords. Once, the 

advice was to regularly 

expire your passwords, 

which risked people 

forgetting or giving up the 

effort; now it’s more about 

making sure a password 

is long and complex 

enough; perhaps random 

everyday words that 

mean something to you, 

put together. 

bank of england man on culture: 

Toilet talk 

Toilet talk 

A recent ‘Cyber Security UK 

Roadshow’ heard from a Bank of 

A recent ‘Cyber Security 

England 

UK Roadshow’ 

speaker 

heard 

talking 

from 

about 

a Bank 

of England speaker talking 

toilets. 

about 

He 

toilets. 

was making 

He was 

a point 

making a 

point about the need for 

about 

more 

the 

than 

need 

cyber 

for 

awareness, 

more than 

but 

cyber 

for ‘culture change’. 

awareness, but for ‘culture change’. 

UNHAPPY 

‘Ransomware is evolving 

at dangerously fast 

speeds and is now 

recognised as a very real 

threat to organisations 

of all sizes.’ 

Richard Walters, SVP 

Security Products, 

Intermedia. 

He was John Scott, head 

of information security 

education at the Bank of 

England. He suggested two ways of 

checking that toilets were in working 

order. Either, you say to staff, ‘if you 

see a toilet broken, call this number’, 

or you employ someone to check 

those toilets. Either everyone takes 

responsibility if they see a problem; 

or you have a compliance department. 

What has that got to do with cyber 

security? he asked. Answer; personal 

responsibility. “Everyone has a role to 

play is probably the most important 

thing you can tell your staff. If you 

help people understand they have a 

significant role to play in defending 

your company, they will help you to 

do that.” 

Turn them on 

He went on to suggest that IT security 

does not help itself. If you don’t 

know what’s important, or you offer 

security advice without understanding 

your business, that may be why staff 

don’t care about what you, in IT 

security, do. He urged: “Turn on your 

human firewall.” Find people who 

are going to help you communicate, 

in the language of risk. Hence John 

Scott talks about toilets; or whatever 

works for your staff. He quoted the 

five stage process from the cyber 

training body the SANS Institute; 

from zero to compliance-focused to 

promoting awareness and behaviour 

change to long-term culture change, 

to a metrics framework. He also 

offered something simpler; a 

minus one, zero, or plus one way 

of thinking. Minus one behaviours 

are the ones to avoid. Zeros are ok; 

you’re complying, but you don’t 

get the cookie. Plus ones are what 

you want. John Scott came on to his 

second toilet story. He recalled that 

the toilet at the Bank nearest him was 

Outside the Bank of England in 

Threadneedle Street in the City of 

London. We think of the Bank as 

trustworthy and safe; but that takes a 

culture, it’s suggested 

by an access control panel. Many, he 

admitted, will ignore the access panel; 

others will reach behind and pull the 

door shut, because they realise the 

door is meant to be shut, as part of a 

physical security model. The real test 

of security is when people see that 

here and now they can do something, 

to defend their organisation. It’s the 

task of Security, then, to encourage 

that; to show staff those ‘plus one’ 

behaviours; and recognise and reward 

staff when they do. 

Cyber seven 

He listed a ‘cyber seven’: passwords, 

phishing, social media, document 

classification, clear workplace, remote 

working, and reporting; and suggested 

you have policies, and ‘plus one’ and 

‘minus one’ behaviours in mind. For 

example; don’t share your passwords, 

and ask staff to use password 

manager software instead. The Bank 

of England phishes its own staff; as 

do other banks, as we featured in our 

July 2016 issue (‘RBS phishes for 

who clicks where they shouldn’t’). 

Besides, the IT firewall stops many 

of the phishing attacks reaching 

computer users; and the Bank asks 

staff to report suspicious emails, 

whether they clicked on them or not. 

Mark documents clearly, and dispose 

of confidential documents safely; 

don’t leave them on your desk in the 

evening; and if there’s confidential 

things on a white-board, wipe them 

off. Or if there’s something left on the 

printer; take responsibility. If you’re 

working on the train, make sure your 

screen is not being overlooked. The 

Bank uses two-factor authentication; 

hence the advice is to keep your 

token (that may give you a one-off 

password) separate when travelling. 

And report the loss of any devices: 

“We want people to tell us about 

it. The device is incredibly cheap 

compared to the information.” The 

Bank cannot monitor everybody’s 

social media, but can ask people in 

a policy not to talk about the Bank 

on social media. Have you done 

the online equivalent of an MoT on 

yourself? Be aware of what people 

are saying about you. “And probably 

most important, if you see a problem, 

say something. And if you have done 

something, tell us.” 

Lost on the train 

There surely is the crunch. If an 

employer punished someone for 

losing a file or laptop, the staff would 

then think to keep quiet about their 

error, and to try to fix it themselves, 

or cover it up. John spoke of at least 

one instance where someone from 

the Bank has lost something on the 

train; the Bank was told and was able 

to go to the train company and look 

at its CCTV and see that the item had 

not been touched. The staffer, that is, 

had the courage to come forward and 

report within 20 minutes of getting 

off the train minus the item. How to 

get people to come forward like that? 

was a question from the floor. “We 

tell stories,” John replied, “about 

when it worked. The point is, we have 

got people to trust us, and we have to 

stand by that.” As he admitted, staff 

will tell stories of their own and draw 

morals, if for instance someone got 

the sack for losing something on a 

train. More, page 58. p 


p34 BankEng 27-10.indd 1 14/09/2017 20:02

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In the pit 

of V Fest 

We have a day at V Festival, one of 

the UK’s largest and longest-running 

outdoor summer music festivals. 

We see the variety of security and 

stewarding work that goes into 

a weekend of happy customers, 

whatever the weather. We begin at 

the centre of the action: at the main 

stage. 

Let’s see you jumping up and 

down! shouts a member of 

Busted to the audience. The 

band has only been on stage a few 

minutes and already some of the 

crowd are singing along. It’s just after 

midday on the Sunday, the last day 

proper, of V Festival at Weston Park, 

the stately home on the border of 

Staffordshire and Shropshire. Busted, 

a reformed boy band, are the first act 

of the day on the main stage and into 

their second song. “Have you enjoyed 

your weekend so far?” Busted ask. 

“Thanks for coming and hanging out 

with us.” About 20 stewards from the 

event security contractor Showsec 

can hear all this; but cannot see it, 

because they are standing in the ‘pit’, 

the area between the stage and the 

Above and next page: pit stewards face the audience - note the giant footballs 

in the air, knocked around by the good-natured crowd - and passed back by the 

stewards when they land near them 


crowd behind the barrier. Six medics 

in green uniforms to the side of the pit 

are watching Busted, but all Showsec 

eyes are on the crowd, including a 

‘spotter’ at stage height (pictured left). 

They’re wearing a throat microphone, 

and are watching for anything, 

most commonly someone in need 

of medical help. It’s a serious job, 

but being so visible to the audience 

does allow or might even demand 

some light-hearted interaction with 

the crowd, such as leading them in a 

dance move. 

Eyes on crowd 

It’s a cool, cloudy August day - and 

later it turns to rain - but from the start 

Showsec staff are beside the water 

standpipe on each side of the stage, 

filling white plastic cups, handing 

out water to whoever asks for it on 

their side of the barrier - even if to 

Professional Security it appears the 

man asking for it just wants to wash 

down his sandwich. Those at the front 

took the trouble to queue and then 

hurry to the stage, to bag the best 

spot. They may stay there for hours, 

and to go to the toilet would mean 

they lost their place. But not to take 

in water could leave them dehydrated. 

The front of the crowd, then, far 

from glamorous, can lead to medical 

emergencies. At the side of the stage 

is Simon Howard Showsec’s London 

area manager, who’s working here at 

V as front of stage manager. He talks 

Professional Security through how 

and why pit staff may pull audience 

members over the barrier. Generally 

at V, it’s when someone has fainted, 

having been at the front too long. One 

steward either side of the distressed 

person: “We ask the crowd around 

them to help pull them over.” If the 

person isn’t well, Showsec give them 

to the medics. Or, the person may be 

OK, but just felt they had to get out - 

it may be so crowded, there’s no way 

you can slide towards the back and 

the toilets, food stalls and so on. That 

person is escorted back to the arena. 

At some festivals - and V isn’t that 

sort - there may be a fight. Showsec 

will call in a ‘response team’, that 

switch on their body cameras. If 

Showsec deem someone should be 

ejected, they are taken for processing. 

At some festivals, they may be given 

a ‘warning’ wristband, banning them 

from the arena until the next day. 

Or, they are ejected from the site 

altogether; not tipped onto the kerb 

as out of some Wild West saloon, but 

taken to a bus station, for instance. 

Right: On Sunday 

morning, stage crew 

test a wire for an artist 

to fly over the crowd 

36 


Customer care 

Even there, customer care applies; 

if the ejected person is under the 

influence of drugs, or just hung over 

or not thinking very straight after a 

sleepless weekend, does the event 

promoter want to risk someone 

ejected getting run over on the A5? 


p36,7 ShowsecV 27-10.indd 1 14/09/2017 20:12

Event Security 


Hence they are assessed, and looked 

after until they are fit to go. Another 

risk - customers putting themselves 

at risk - is crowd surfing. When 

Professional Security asks a steward 

in the pit about it, he simply points 

to a large green sign, besides a dome 

camera, pointing at the audience: it 

says that crowd surfers are ejected. 

Some festivals have more of a culture 

of ‘surfing’ - intrepid people having 

themselves carried along on the lifted 

arms of the crowd - than others. It’s 

dangerous to the surfer and those 

under him. If it happens, Showsec 

catch them and bring them down, 

Simon Howard says. The Showsec 

pit staff are trained to be there. And 

equipped; all wear ear plugs. You 

do need them; in front of the main 

speakers (that Busted guitarist James 

Bourne is pictured standing atop, 

previous page), your chest moves to 

the thumping beat. A beach ball is 

tossed around the front, for fun; when 

it lands in the pit, a Showsec person 

tosses it back. A feature of V Fest (or 

plain V) is that the Sunday acts at 

Weston Park were the Saturday ones 

at a sister site, in Essex; and vice 

versa. The Radio One DJ Annie Mac 

went one better the night before and 

played a set at Chelmsford, and took 

a helicopter to the Weston Park to 

play there too, the same night. Hence 

a helipad. It’s a reminder of the sheer 

variety of life during V, from directing 

traffic to some VIP close protection; 

and how timings are everything at V; 

during Busted’s set, someone hands 

a small blue laminated card to Simon 

Howard. It sets out who’s playing 

each of the four stages, and their 

times. The day’s music has just begun; 

but Showsec have already done plenty 

of work. p 

l Next month; bringing the team to 

the arena. 

HAPPY 

‘In partnership with the 

event’s security team 

there has been some 

outstanding work to 

prevent drugs getting 

into the festival and 

these arrests should 

serve as a message to 

others thinking about 

making the same 

mistake.’ 

V’s Weston Park police 

commander Supt Martin 

Brereton. 

p36,7 ShowsecV 27-10.indd 2 14/09/2017 20:12

Fraud 

Above graph: the ID 

fraud cases by age of 

victim, showing the 

middle age are most 

represented; below, the 

cases by type of financial 

product 

Figures courtesy of Cifas 

38 

cifas on ‘epidemic’: 

Identity Identity cases 

cases rise 

rise 

Mentoring evening 

Sharon Barber, Director 

of IT Cyber Security and 

Risk at Lloyds Banking 

Group, and Mark Ward, 

CISO at Vanquis Bank, 

were among guests 

at the Fraud Women’s 

Network mentoring 

dinner in London on 

September 21. Visit www. 

fraudwomensnetwork. 

com. 

UNHAPPY 

‘While cyber security has 

cemented itself onto the 

board’s agenda, they 

often lack the training 

to deal with incidents.’ 

At audit firm KPMG, 

Paul Taylor, UK head of 

Cyber Security. 

Identity fraud has 

continued to rise at record 

levels in the first six 

months of 2017, according 

to the counter-fraud trade 

body Cifas. A record 89,000 

identity frauds were recorded, 

up 5pc from last year. Most, 

83pc of identity frauds were 

done online. Cifas points 

to a sharp rise in identity fraudsters 

applying for loans, online retail, 

telecoms and (sharpest rise of all) 

insurance products. Although the 

number of ID fraud attempts against 

bank accounts and plastic cards has 

fallen these still account for more than 

half of all such cases. Plastic cards are 

the largest single financial product to 

feature in ID fraud cases; next come 

bank accounts, although those two 

categories each saw falls in numbers 

compared with the year before. 

Who are the victims? 

Few are under 21, but that arguably 

is because they haven’t much online 

‘UK is not 

keeping pace’ 

Identity verification in the UK is not 

keeping pace with digital innovation. 

E-commerce has made it more of 

a necessity to prove your identity 

online. Yet the UK lacks a ‘one stop 

shop’ for proving ID, says a report 

from a think-tank. Identification 

processes remain ‘largely stuck in 

the paper world’, says Scott Corfe, 

chief economist at the Social Market 

Foundation, author of A Verifiable 

Success. 

Baltic example 

Estonia’s ‘e-ID’ enables digital 

signatures, internet voting and public 

service access, and the United Arab 

Emirates now has a smartphone 

‘passport app’. The UK Government 

is risking losing out on a growing 


financial footprint to be hacked or 

exploited. The largest single cohort 

of victims of impersonation is people 

in their 30s, closely followed by 

those in their 40s. The number of 

victims of impersonation aged over 

60 actually fell, the only group by age 

to see a fall; although not all victims 

of impersonation are recorded with a 

valid UK address or date of birth, so 

not all cases can be given a regional or 

age breakdown. As Cifas says, most 

ID fraud happens when a fraudster 

pretends to be an innocent individual 

to buy a product or take out a loan in 

their name. Often victims do not even 

realise they have been the target, until 

a bill arrives for something they did 

not buy, or they find problems with 

export opportunity, Crife warns. 

The UK is making it easier to verify 

identity online with the gov.uk 

Verify service, as launched in 2016, 

that for example lets you file your 

self-assessment tax return. There 

is a compelling case for the UK to 

build on the progress already made, 

rather than look back to the old 

British blue passport, he argues. The 

report notes the 2017 Conservative 

Party manifesto acknowledged the 

case for greater use of Verify; but 

‘since winning the general election 

in June, the Government has yet to 

provide further details’. He suggests 

that UK Government should look 

towards providing an endorsement for 

companies which offer robust identity 

checks. “For example, social media 

and money transfer platforms could 

use the kitemark to show that they vet 

users in a robust way, to check they 

are who they say they are.” You can 

read the 46-page report at the thinktank’s 

website: www.swf.co.uk. p 

their credit rating. To 

carry out this kind of 

fraud, fraudsters need 

access to their victim’s 

personal details such 

as name, date of birth, 

address, their bank and 

who they hold accounts 

with. Fraudsters get 

hold of this in a variety 

of ways, whether 

stealing physical mail, 

or hacking; obtaining 

data on the ‘dark web’; 

exploiting social media, 

or though ‘social engineering’ where 

innocent parties are persuaded to 

give up personal details to someone 

pretending to be from their bank, 

the police or a retailer. Cifas Chief 

Executive Simon Dukes said: 

“Criminals are relentlessly targeting 

consumers and businesses and we 

must all be alert to the threat and do 

more to protect personal information. 

For smaller and medium-sized 

businesses in particular, they must 

focus on educating staff on good 

cyber security behaviours and raise 

awareness of the social engineering 

techniques employed by fraudsters. 

Relying solely on new fraud 

prevention technology is not enough.” 

p 

Safer jobs 

tops million 

A scheme to 

combat job fraud 

has given free 

advice to over one 

million job seekers. 

SAFER Jobs was 

set up by the Met 

Police’s Fraud and 

Linked Crime 

Online (FALCON) unit in 2008, in an 

effort to combat bogus employers 

defrauding people by pretending to 

offer paid work. SAFER Jobs has 

become a registered charity working 

with the private and public sector. 

Keith Rosser, pictured, Chair of 

SAFER Jobs, said: “Recruitment fraud 

takes many guises including paying 

for background checks, identity theft, 

premium rate phone interview scams, 

and even human trafficking and 

modern slavery. The public can fall 

for fake jobs advertised online or they 

can even be ‘head-hunted’.” p 


p38 fraud 27-10.indd 1 14/09/2017 20:33

Dallmeier_S-Panomera_A4_Montage_UK_Vektor.indd 1 19.02.2015 12:13:18

SECURING PEOPLE, PROPERTY & ASSETS 

19-21 JUNE 2018 EXCEL LONDON UK 

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ifsec.events/international

ST17 

institute chief speaks in glasgow: 

Career pathway call 

At the latest ST17 event last month, 

the chief executive of the Security 

Institute made a call for a security 

management ‘career pathway’. 

He is Rick Mounfield, the 

former Royal Military Police 

man, who went into private 

security and who became chief exec 

of the industry body in the spring. 

Interviewed by Professional Security 

at the Institute stand at the Counter 

Terror Expo in London, featured 

in our June issue, he spoke of - as 

a member for several years since 

leaving the RMP - how he sought to 

do more to offer more to members. 

His talk to ST17 - at some trouble to 

himself, and at short notice after one 

of the speakers, Dr Declan Garrett 

was unable to attend - set out his 

thinking. 

Aspiration 

It was an appropriate switch, because 

Rick has spoken with Declan Garrett 

- security manager at the National 

Gallery of Ireland - on this very 

subject; Declan was due to talk 

about training and bringing through 

museum security officers, by offering 

sector-specific training, both to make 

for more secure sites, and to retain 

talented staff (whether doing security, 

or in some other part of the gallery or 

museum). Rick began by suggesting 

that the security industry has focused 

on the security manager, ‘and hasn’t 

developed anything in the way of a 

pathway for security officers. We have 

an aspiration now to try and change 

that’. He recalled Lord Carlile, a 

past president of the Institute, saying 

that the security industry is not a 

profession, and is not respected by 

the public; because people do not 

understand what private security 

brings for them. Yet there are four 

times as many security officers on 

the ground, as police officers; at the 

Westminster terror attack in March, 

the first people on the scene, were not 

in uniform, but off-duty TA and police 

who gave first aid, Rick recalled. And 

should there be a terrorist ‘marauding 

attack’, he added, you can guarantee 

that the people running ‘into harm’s 

way’ will be similar people. “We need 

to try to change people’s perception 

of security,” Rick said; the security 

people that the public see at the 

door of the night-club, the airport 

and port and train station, doing 

customer service. If the public have 

the impression that Security is an 

ignoramus, ‘a big brute’, that isn’t an 

easy perception to fix, Rick admitted. 

But we can help, by professionalising 

in areas, he said. 

Sector switch 

One way to help the security officer 

who seeks to progress - and where 

the Institute and its member can help, 

Rick suggested - is if someone in 

security seeks to switch sector, for 

instance from retail and stock loss, 

to banking, or facilities management. 

That person may move to a contractor 

and become head of security for a 

‘huge building in the City of London’, 

now working on access control; the 

protection from terrorism of ‘crowded 

places’; evacuation and invacuation. 

Rick wants the Institute to help with 

that, pointing out that if you stay in 

one place too long, you become stale 

(‘we have all experienced that’), and 

hence the Army moves its people 

around every two years. Rick recalled 

having been a crime manager and 

investigator, a quartermaster, and 

doing police and close protection 

work, while in the Army: “I definitely 

believe in that.” 

Develop 

How then to help officers and 

supervisors, who are switched on, to 

develop, to work in iconic buildings; 

aviation; corporate front of house? 

Not everyone, Rick pointed out, 

wants to be in security for a career; 

but he gave examples - an Indian 

Army major, doing front of house, a 

Ghanian who speaks five languages 

doing front line security - who 

obviously have ability and initiative, 

who could go further. Why not talentspot 

and develop them into managers 

of the future? Rick did sketch out a 

path; starting by putting candidates 

through a level three Btec course, to 

take people from a supervisor and 

team leader to manager level. The 

‘rising stars’ you put through a level 

five Btec, where the student can 

choose modules that reflect which 

sector he wants to go into; so that 

someone moves from where they 

might become stale. On the fear of 

companies that they may lose talent, 

Rick replied that firms will gain, by 

offering a career pathway. Developing 

front-line officers vocationally into 

managers will improve the face of 

the industry, that the public sees, he 

argued. 

Chartered 

Rick closed by going on to the 

Chartered Security Professional 

qualification, after six years still with 

only 117 members (including Rick). 

He felt that number was remarkably 

few: “I see so many people in my day 

to day job that should be chartered, 

but they don’t put themselves through 

the process.” He described the CSyP 

as a ‘gold-plated standard’; like a 

chartered surveyor, or accountant. 

Rick closed with the hope that some 

would progress from security officer, 

to CSyP. He urged the audience to 

consider going for that qualification. 

It was a further reminder that the 

security industry, like indeed the 

Institute, is no more and no less than 

what its people make it. p 

Above: Rick Mounfield 

speaking at the Security 

TWENTY 17 conference 

in Glasgow last month. 

Below: Rick (with CSyP 

badge) at the Counter 

Terror Expo in May 


About CSyP 

Owned by the Worshipful 

Company of Security 

Professionals, the Security 

Institute manages the 

register of Chartered 


Besides showing your 

commitment and knowhow 

as a security 

professional, it’s not a oneoff 

you gain; you have to 

keep to a code of conduct 

(like other chartered 

occupations) and do 

Continuous Professional 

Development. Visit www. 

security-institute.org. 


p41 Mounfield 27-10.indd 1 15/09/2017 20:29

Above, a ceremonial 

guard on Whitehall 

has his picture taken 

by tourists. He’s more 

photogenic than the 

anti-ram bollards on 

the pavement, but can 

you put a value on the 

guard, either for earning 

the UK tourist income, 

or protecting central 

London?! 

Below, a map showing 

the ‘Student Safe Spot’ 

places in Bradford city 

centre 

Image courtesy of the 

University of Bradford 

42 

Ways to show the 

value of Security 

It’s a question across security 

management, and not just for 

security managers - how to add 

value? Mark Rowe considers. 

Security is often described as an 

insurance policy; or a grudge 

purchase. It’s something taken 

for granted, invisible, even; and only 

wanted when something goes wrong, 

something that you - non-security 

people, including those in charge of 

the budgets - don’t want to happen. 

Hence a trend, or fashion, for manned 

guarding to be part of a ‘bundle’ 

of other services, such as cleaning; 

although those related services 

may suffer from the same ‘grudge’ 

mentality; you only miss the clean 

towels in the toilet, when they are not 

there. One way round this has been 

through law and regulation; to make 

people have insurance for their car, as 

a general life example, or to only hire 


door staff or contract security officers 

with SIA licences. Likewise, the 

Crime and Disorder Act 1998 required 

local government to do something 

about crime and disorder, such as 

form a partnership with others, such 

as the police and businesses. As with 

any law or regulation, it’s only as 

good as the enthusiasm and diligence 

of the humans; hence it’s patchy. It’s 

long been a gripe of national retailers 

that they get a good return from some 

crime and disorder partnerships, that 

they pay to be a member of, and less 

so from others. 

Bradford beat 

Partnerships that have done well, or 

simply kept going, have often had 

a few hard-working and inspired 

people that make things happen 

and with good contacts; they have 

adapted as needs change; in a word, 

they have given a good service, and 

it’s easy to forget that security is a 

service. City Centre Beat (CCB), 

the crime partnership in Bradford, 

dates from the 1990s. In its most 

recent annual report, CCB chairman 

Catherine Riley, manager of the 

Kirkgate Shopping Centre in the 

city, said: “During the past year 

we have continued to enhance our 

operating systems – pushing out our 

state of the art digital radios to even 

more members, a new and better 

website and even a phone app for 

our intranet member’s service. All 

these measures ensure that our 170 

members are fully up to date and able 

to easily identify known criminals 

and share intelligence on crime 

related issues – and that’s no mean 

feat with over 750 known criminals 

on our database.” Her deputy is 

Mirko Maric, the long-time security 

manager at Kirkgate. Among those 

on the partnership steering group are 

Steve Penny, security manager of 

The Broadway, a Westfield shopping 

centre which opened in 2015. CCB 

runs digital radios for retailers - shops 

by day and pubs and clubs by night 

- and a banning scheme for known 

shop thieves; and weekly briefings; 

as do any number of partnerships 

in other towns. Members input data 

about offenders using the DISC 

software and from last year an app 

from Littoralis. A Whatsapp group 

means that scores of users can share 

pieces of intelligence through their 

mobile device, to warn or ask about 

offenders, and thus reduce or prevent 

crime against businesses. Which suits 

everybody; the Bradford council 

CCTV have use made of their service, 

police have fewer crimes on their 

books, and know more about city 

centre offenders than they would 

without the CCB - again, a common 

feature of partnerships. The CCB 

most recent annual report includes 

a police officer’s details of how 

CCB members helped by reporting 

sightings of the city’s ‘most wanted’ 

- a burglar with warrants out against 

him - so much so, that the officer had 

his radio and two phones on the go. It 

made an arrest possible. 

Students, specials 

Something new in recent years, 

as elsewhere, has been the rise in 

students in Bradford: from 2000 

in 1966 to 17,000 now. Hence, as 

anywhere, violence by and against 

students, and harassment of young 

women, which featured in our May 

issue. CCB runs a ‘Student Safe Spot’ 

scheme. Steve Longbottom the CCB 

manager regularly visits member 

premises, such as hotels, shops and 

public buildings. These have a round 

yellow sticker to show that anyone 


p42,3 Value 27-10.indd 1 15/09/2017 20:33



feeling unsafe or who have just been a 

victim can go in and staff are trained 

to act. CCB has given money towards 

the ‘employer-supported special 

constable scheme’. Again, it’s far 

from new; but four Kirkgate shopping 

centre security staff are the first 

among the CCB membership to join. 

Similarly CCB has funded a funded 

a conflict resolution training course 

for members. In sum, a partnership 

adds value by pooling what members 

know - which shoplifters associate 

with whom, which have carried 

weapons; and at briefings especially, 

shopping mall ops managers, police 

and general shop staff can put a name 

to a face, and work more effectively 

and happily in the interests of all. 

What’s it worth 

Thus retailers have the satisfaction 

of deterring shoplifters and avoiding 

losses and potential upset and injury 

from confrontations with thieves. 

But what’s the amount of loss saved? 

A stock take can give the shrinkage 

- the difference between what stock 

a shop has, and what it actually has, 

minus theft or breakages or an error 

in counting. It’s harder however to 

say in money what CCB, or any 

partnership, or loss prevention work 

in general, is worth. That forever 

puts a security department at a 

disadvantage compared with sales 

and operations who can point to what 

numbers they bring to the business. 

But it is possible for security people 

to put a number on their physical 

and indeed cyber security work - the 

cost of a car production line being 

halted because of computer malware 

(or for fear that malware is on the 

system - the outcome is the same), 

to take a recent example. Someone 

who was able to put a large number 

on security was Chas Staines. His risk 

consultancy is Continuancy; he was a 

warrant officer in the British Army; in 

between he was the risk and security 

manager for a jewellery company, and 

those years he described to the annual 

lunch of the ACS Pacesetters scheme, 

at Windsor in May. 

Jeweller 

Significantly, the money value of 

doing security well, came through 

insurance. As Staines set out, the 

(unnamed) diamond company could 

not get insurance, after a robbery 

in 2009. The company had given 

its security provider the sack when 

it had been robbed repeatedly; and 

created in-house guarding to staff 

the front door of shops. A keyholding 

company managed keys to 

the jewellery stores. A risk that the 

insurers baulked at - and was part 

of the reasons they demanded an 

eight-figure sum if they were to give 

the jeweller insurance cover - was the 

transport of jewels. Chas brought in 

a security company to do that. Chas 

then looked at the intruder alarms, 

‘and I am not going to go into names, 

because we sacked one’. Again, 

he brought in a new contractor; so 

that while there was an in-house 

team, it was drawing on the ‘wider 

community’ as Chas put it. This was 

enough to get some discount from 

the insurer. The jeweller meanwhile 

wanted to expand into markets - Asia, 

and across Europe. Chas did his 

work in terms of standards, and as he 

admitted sometimes being ‘politically 

savvy’; that is, to get his way on what 

he termed ‘the journey’. While the 

security department did not make 

money for this world brand overtly, 

it did see that insurance cost brought 

down to seven figures. The fact that 

the jeweller had more goods for sale, 

helped it to grow ‘exponentially’: 

“And the reason it has been able 

to enjoy that expansion is purely 

down to security ... it’s a good news 

message; what we are doing is well 

received, is popular with the people 

that matter, and when we get it right, 

you make a different, and return a lot 

of money to them [the business]”. 

Want it now 

Yet as Chas admitted, Security is a 

section of a business that can be the 

quickest to be dismissed, or reduced 

in size; and often is the least paid. 

Comments from diners showed that 

reality; that security work is based 

on price; and ‘they [customers] want 

it yesterday - they want it now’. And 

inside contract guarding, grumbles 

persist about ‘dodgy’ small companies 

that are SIA-approved. p 

Pictured this page: 

Inside a London West 

End jeweller; signage, 

central London; and 

outside a department 

store with anti-ram 

bollards. Does Security 

get in the way of 

a sale, or make it 

possible? An enabler, 

or just telling people 

what to do? 

Uni conference 

Salford Unviersity is 

running a student and uni 

security conference on 

November 15. Speakers 

include Alan Cain, Head of 

Security and Business 

Continuity, Manchester 

Metropolitan University; 

and on the ProtectED 

accreditation scheme for 

student safety and wellbeing, 

Andrew Wootton, 

Director, Design Against 

Crime Solution Centre, at 

Salford. 


p42,3 Value 27-10.indd 2 15/09/2017 20:33

Site Protection 

good house-keeping: 

Right: The 2017 Lone 

Worker Safety Expo 

conference at London 

Olympia. Below, 

Fenchurch Street, City 

of London 


dingy at night; and poorly-placed 

cameras. If you have a run-in with a 

client, what’s to stop them going into 

the staff car park and identifying your 

car and doing some criminal damage? 

she asked. And what’s your office 

locking-up procedure - for example, 

does someone do a sweep to check 

that no-one’s in the ladies’ toilet? If 

premises are shared, who else is in 

the building? Might angry customers 

be lurking outside. Your security 

arrangements may be good, but do 

you have control over others in the 

building, she asked. 

Panel 

A panel of speakers to 

close the expo was of 

Louise Ward, a director 

at the British Safety 

Council; Craig Swallow 

of SoloProtect, who 

chairs the BSIA lone 

worker section; and 

Nigel Heaton, executive 

director of health, safety, 

security and environment 

at Ladbrokes Coral. 

44 

UNHAPPY 

‘Despite its many 

positive benefits, 

technology will continue 

to create security risks 

as enterprising 

criminals seek out more 

and more ways to 

exploit developments to 

achieve their illicit 

ends.’ 

Interpol Secretary 

General Jürgen Stock. 

A need for Sharleen 

What’s the best crime prevention 

method for an office building? CCTV, 

alarms? No; Sharleen, a speaker 

told the Lone Worker Safety Expo 

conference earlier this year. 

The speaker was former 

police sergeant now trainer 

Christine Morrison, and she 

was speaking about the downstairs 

receptionist in a Clerkenwell office 

in central London. ‘She’s the gatekeeper,” 

Christine said. “You can’t get 

past Sharleen, because of the physical 

reception area. She’s very good at 

her job. Not very aggressive, but you 

don’t get past.” Staff go to her to get 

their access badges, the lanyards in 

different colours, and Sharleen makes 

people wear them, ‘so you can see 

who should be in the building’. 

Filter 

Staff have swipe cards for entry, while 

visitors have to sign in. Christine 

Morrison asked: if she goes into your 

building, can she get in; and wander? 

Some heads at the conference in 

London nodded. As Christine added, 

not all offenders carry a ‘Swag’ bag; 

that is, not all thieves look visibly 

suspicious. “You need somebody 

like Sharleen downstairs,” Christine 

went on, who filters out people and 

checks that they are expected where 

they say they are. Sharleen books in 


the visitors properly, and the person 

meeting that visitor has to come 

down to reception, to meet the visitor 

and escort them. And a system is in 

place likewise for building tenants to 

collect packages. That is not to say, as 

Christine went on, that a savvy person 

like Sharleen does it all by herself, 

without technology. She does have a 

panic button to press if she feels she 

ought to, and it’s tested, and she’s 

trained in its use. If she has to, she 

has no problem in retreating to a back 

office, that’s lockable, where she can 

call the police. 

Panic alarm 

As for panic buttons, Christine asked 

if people know where they are and 

how to press it. Are they tested - do 

people know what the noise means, 

and whether the response has to 

come internally, or if it goes to the 

police? And if there is an incident, is 

it recorded? The former Merseyside 

and Greater Manchester Police 

woman spoke of a problem of ‘panic 

buying’ of security and of how a lot 

of aggressive, ‘target-hardening’ 

physical security can put the fear of 

crime into employees and may put 

off customers: “That’s not the way 

to go.” Rather, she made the case for 

good house-keeping in an office - or 

as she put it, a lack of security being 

bad house-keeping. That could be 

poor lighting, so that car parks look 

Market overview 

Earlier, Patrick Dealtry - a co-founder 

of lone worker product company 

Skyguard, chairman of the committee 

that last year revised the lone worker 

safety management British Standard 

BS 8484 - gave an overview of the 

market. Echoing trainer and event 

organiser Nicole Vazquez, he listed 

policies and procedures; training in 

calling for help (and not forgetting 

refresher training); and compliance 

(as it’s no use giving lone workers 

devices, if they don’t use them 

properly, or at all). Apps for lone 

workers have come into their own, 

and have a place on smartphones, he 

said. He said lone worker products 

add value, recalling a head of security 

of a big engineering company that 

had people in Japan at the time of the 

earthquake and Fukushima nuclear 

plant catastrophe. The company 

didn’t know where the staff were or 

if they were safe. Hence a check call; 

but that as Patrick said raises who 

monitors the alarms, and what’s the 

training and management support. p 


p44 Sharleen 27-10.indd 1 15/09/2017 20:36

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Places of Worship 

Lone workers 

Vicars are lone workers 

the same as midwives. 

Hence Nick Tolson has 

visited the Soloprotect 

monitoring centre and is 

beginning to work with the 

lone worker safety service 

on an offering to clergy. A 

long-time theme of Nick’s 

is that despite risks of theft 

and violence, churches 

need not and should not 

respond by closing and 

barring. A discreet lone 

worker device can provide 

peace of mind, whereas if 

someone is getting 

agitated a vicar can hardly 

get out his mobile and call 

for help without causing 

more agitation. As Nick 

adds, the risk to a steward 

in a church is likely not 

attack, but a fall; and a 

device can raise an alarm 

for either. 

Worcestershire worship. 

Top: the view from 

Worcester Cathedral 

tower; and below, St 

Michael’s, Broadway 


About Nick Tolson 

The former Hampshire 

Police man was awarded a 

Winston Churchill Trust 

grant to study how 

American places of 

worship handle violence. 

To download guidelines, 

separate for large and 

small churches, visit www. 

nationalchurchwatch.co.uk. 

46 

prepare for incident: 

Guide for 

churches 

It must be nigh a dozen years since 

we last spoke with Nick Tolson 

of National Churchwatch - he’s 

brought out guidelines on how 

churches can prepare to deal with 

a serious incident. He tells us how 

it’s different for a large and small 

church. 

The difference, he says, is 

budget. “Your smaller 

church doesn’t have much 

money, therefore they tend to do no 

security, rather than even having a 

small amount of security. But what 

I am very keen on is appropriate 

security.” As he sets out in the 

guides, expensive CCTV (doesn’t 

deter the sort of people who carry 

out crime in churches, let alone if it’s 

not monitored); bag searches (gives 

the wrong impression) and contract 

security guards (if not sympathetic to 

what the church is about, they again 

create the wrong impression) are 

inappropriate. Quite often, Nick told 

us, a local security provider will try to 

sell a church inappropriate security, 


such as an alarm system costing 

thousands; that a church just can’t 

afford. Better a cheaper alarm that can 

work on a mobile phone; but too often 

security firms don’t offer that other 

option, he said. Cathedrals do have 

money to invest in security, but, ‘and 

I have been doing this, gosh, 20 years, 

but nothing has changed; cathedrals 

still do not take their security 

seriously, with a few exceptions.” 

Notably York and Canterbury, and 

a few others, have constables; their 

own police, often historical. St Paul’s 

Cathedral, Nick pointed out, has just 

brought in a security firm. But of 42 

of the UK’s cathedrals, Nick said, ‘I 

can count on the fingers of one hand 

those that have effective security’. His 

guidelines, while practical, covering 

‘the human element’, budget, keeping 

an incident outside if possible, door 

control and staff personal safety, are 

aimed at clergy. We asked him for 

any message to security people. 

Gathering of thousands 

He replied that many who work in 

security go to church, and so can 

get involved - and the UK has 720 

Christian denominations. The fastestgrowing 

are evangelical, ‘warehouse’ 

churches that meet - perhaps with 

thousands at a service - in nontraditional 

places. Yet their security 

may be ad hoc. Key for Nick is 

understanding how a church operates. 

“It’s just about getting a genuine, 

working practical security plan, so 

that you know what to do if there is an 

incident.” Incidents may well not be 

terrorism - although the fear after the 

Islamist murder of a Catholic priest in 

France is of an attack on a UK church 

- but of public disorder, or someone 

with a mental health issue; the sort 

that could happen in any welcoming 

building, a mosque, or a hospital 

or town hall. But to return to Nick, 

he said that often when an incident 

happens in a church, organisers make 

up a response as they go along; and it 

can go wrong and people get injured. 

Online abuse 

Newer, evangelical churches may be 

more savvy about social media, but 

that can draw online abuse from trolls. 

National Churchwatch has Home 

Office funding to have the University 

of London survey 12,000 churches, 

to ask what crime they suffer, and 

how much of it is ‘hate crime’. Home 

Office grants to churches for security 

capital spending last year were for 

hate crime rather than to secure 

sites against everyday theft. Nick is 

looking forward to up to date crime 

figures, as he suspects most crimes, 

such as assaults, are under-reported. p 


p46 church 27-10.indd 1 15/09/2017 20:40

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Police don’t 

trust you 

online survey finds: 

Well over a half of police in a survey 

felt that the private security sector 

cannot be trusted. That’s among the 

findings of the latest publication by 

Perpetuity. 

In brief 

n Close to six in ten 

believed private security 

plays a minor role in 

protecting the public 

n Close to seven in ten 

believed security officers 

do not act as the eyes and 

ears of the police, although 

more than four in ten 

thought they should. 

n Well over eight in ten 

stated business needs to 

be mainly responsible for 

protecting itself against 

fraud and cyber crime. 

n Well over a half felt 

private security officers are 

not well trained enough to 

be useful. 

n Why such lack of trust? 

Private security is seen as 

not reliable, and police 

have to act where private 

security fail (such as G4S 

and London 2012). Visit 

www.perpetuityresearch. 

com. 

While SRI rightly said 

that we know little of 

what police think about 

private security, in our 

July issue we reviewed 

this book, Police Chiefs 

in the UK, by former 

senior detective turned 

academic Mark Roycroft; 

about what top cops 

think generally 

48 

These findings may come as 

particularly dismal after all the 

changes of recent years - the 

cost of the SIA, running over the 

years into the hundreds of millions 

now; and all the talk of the ‘wider 

policing family’. Charlotte Howell 

and Perpetuity founder Prof Martin 

Gill brought out ‘Police views on 

private security’ last month, the 

latest in their Security Research 

International (SRI) reports. Despite 

all the warm words, and practical 

partnerships, it appears that when 

asked anonymously, police have a 

trust problem with and are dubious 

about private security. For instance 

over two thirds of respondents did not 

consider private security trustworthy 

to charge a fair price. 

Limits 

That’s reflected in limits to the roles 

- or lack of them - that police see for 

private security. Close to eight in ten 

cops were against security officers 

working on behalf of the police as 

first responders to incidents. Linked 

to trust is an image problem, and it 

appears rooted in the very nature of 

business. Eight in ten police officers 

admitted to being suspicious of the 

profit motive of private security; 

and likewise over three quarters 

of officers noted that the lack of 

accountability of the private security 


Above: Guardhouse, Marmite factory, Burton upon Trent, part of Unilever. Just 

as people have strong views for or against that product, so many police have 

a problem with private security. Below: police do value CCTV as evidence 


sector undermines police confidence. 

By coincidence the report came 

out days after a BBC TV Panorama 

programme on the contractor G4S’ 

management of the immigration 

removal centre by Gatwick Airport, 

Brook House. G4S suspended nine 

staff and said it would commission an 

independent review. 

Work rated 

Briefly, the online survey had 1361 

responses. Police appeared not to have 

a blanket suspicion of private security, 

as they rated as important its work 

in places - such as at festivals, major 

sporting events and in the night-time 

economy of pubs and clubs. The SRI 

researchers point to survey feedback 

that police see such premises as there 

to make a profit, that should take 

responsibility for their own issues. 

Likewise, those surveyed generally 

felt that businesses such as banks 

should protect themselves against 

cyber crime, though police also were 

admitting they simply do not have 

the resources to fight all fraud. But to 

return to the lack of contribution that 

police feel private security makes; a 

majority did not believe that private 

security officers act as the ‘eyes and 

ears’ of the police on the ground. Few 

police gave time of day to the idea 

of private security on guard at crime 

scenes. Again, these reservations 

by police were not blanket, as most 

police agreed that for tackling crime 

it was essential for private security 

to produce CCTV images. Nor is it 

the case that police don’t feel warmly 

towards anyone else, as most did 

value as important the likes of the fire 

service, and ambulance. 

More money, please 

As all this may suggest, most police 

don’t hold with the Community 

Safety Accreditation Scheme (CSAS) 

whereby for about the last dozen 

years security guard forces and others 

can train and apply to police forces 

for police-style powers. And if you 

might think that the austerity cuts 

might prod police towards having 

more to do with private security, 

feedback from those taking the survey 

was that police (despite being ‘bled 

dry’, and ‘on its knees’, some said) 

would rather have more funding. As 

one put it: “I did not join the police 

service to spend my days patrolling 

with security guards.” Nor do police 

like the idea of seconded officers (or 

rent-a-cops). Most police take the 

view that businesses need to be more 

committed to sharing information 

with the police; though a majority did 

admit police need to do better too. 

While those surveyed granted that 

some in private security were good 

at their job, even doing better than 

what police might, many complained 

of poor English skills, corner-cutting 

and (on doors) thuggery. As the SRI 

authors said, police see commercial 

interests ‘as fundamentally at odds’ 

with the police’s own ethos. As the 

authors put it, ‘private security has a 

great deal of work to do to impress 

most police’. One ray of hope may be 

that police don’t know about private 

security; some police for instance 

haven’t heard of Project Griffin. p 


p48 SRI 27-10.indd 1 15/09/2017 10:38

liverpool bid spending: 

News 

Below: John Lennon 

statue in Mathew Street in 

Liverpool city centre 


... AT NIGHT THEY DO?! 

Despite that grim reading on page 48, as police did say - 

towns by night can’t be policed by police alone. 

Take Business Improvement Districts (BIDs), which 

have stepped into the breach left by a lack of boots on 

the ground. For example Liverpool BID Company since 

mid-August have funded an officer, through Liverpool 

City Council’s contractor Carlisle Security, to work from 

the City Watch control room. The task; to listen to the 

radio traffic of the bars, clubs and other late night venues, 

on Thursdays to Saturdays, 9pm to 5am. Incidents will be 

logged and where possible monitored by CCTV staff, and 

intelligence will be passed to the 999 services and others 

where appropriate. The BID Company has a new ENTE 

(evening and night-time economy) Radio Link; the BID 

already funds a Radio Link for its daytime retailers. Last 

month ENTE security briefing meetings were launched. 

Mike Edwards is area manager of Pub Invest Group, which 

run several bars and clubs in Liverpool city centre, such as 

Rubber Soul, pictured above. He said: “The support that 

we get from the BID, Merseyside Police and Liverpool 

Council City is fantastic; by improving this communication 

with the new radio system and the link with City Watch 

everything will run much more smoothly and will give 

people a safe and enjoyable night out.” A business outside 

the BID area can pay for the service. This was part of the 

BID’s negotiation of a full exemption on the council’s late 

night levy. 

l Liverpool BID is running Argus and Griffin counterterror 

awareness training mornings on October 10 and 11 

respectively. And it’s begun a trial scheme with Merseyside 

Community Rehabilitation Company (the old probation 

service) whereby retailers can helping shoplifter offenders 

in their rehabilitation. The idea; that thieves are shown the 

harm they do to others. 

Levied one way or another 

To explain the (controversial) levy briefly, pubs or clubs 

open between midnight and 6am have to pay the charge, 

towards policing, if a council sets it; in Liverpool, since 

April. Hackney in north London voted for a levy in July, 

which Kate Nicholls, chief exec of trade body ALMR 

(Association of Licensed Multiple Retailers) called 

‘extremely retrograde’ and said would ‘heap costs on vital 

businesses’. In Gloucester, the council proposed a levy to 

go towards CCTV and taxi marshals; that came to nothing, 

but the city looks like having a BID instead; one way or 

another, businesses are paying more for policing. p 

Find us in the most remote places 

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Tel +44 (0)1269 833222 Email cctvsales@altron.co.uk 

See our website at www.altron.co.uk 

M A N U F A C T U R E R O F C C T V P O L E S , C O L U M N S , T O W E R S & B R A C K E T S 



Comment 

who’s carrying?: 

About REACT 

The latest short books in 

Steve Collins’ REACT 

series - pictured above are 

‘Rules for dealing with an 

active shooter’ - featured in 

our February issue. 

REACT stands for: 

Recognise a potential 

threat, Evaluate its 

seriousness, consider the 

Alternatives available and 

Concentrate on the 

physical and mental 

tactical solution to 

Terminate a problem. Visit 

www.ps5.com. 

50 

Steve Collins 

Photo courtesy of PS5 

Main picture: Armed Civil 

Nuclear Constabulary 

patrollers outside 

Sellafield, as featured in 

our April to June issues 

about Project Servator. 

The UK public has 

become used to seeing 

armed police; but what 

of armed criminals? 


Tomes have been written on 

the techniques used to carry 

a gun in a concealed manner. 

However, whether you are a police 

officer, a soldier or a bank robber, if 

you carry a firearm as a tool of your 

trade there are two simple rules to 

remember: 

1) Take it with you when you go to 

work. 

2) Keep it in a safe and convenient 

place until you need it. 

Please do not think I am being glib, 

I’m just stating facts and those 

rules do apply, whoever you are 

and whatever your motives are for 

carrying a weapon. The police officer 

and the soldier will happily and 

overtly display their weapons most of 

the time. However, the criminal, for 

obvious reasons, needs to conceal his 

weapons at all costs. 

Because they can 

It is possible to spend a fortune on 

sophisticated concealment holsters 

and carry systems. You can, of course, 

just stuff it down the back of your 

pants and spend nothing. There are 

countries where it is perfectly legal 

for a civilian to carry a concealed 

weapon for personal protection. The 

second amendment of the United 

States constitution will immediately 

spring to mind. American courts have 

clearly stated that police officers 

are not responsible for protecting 

individual citizens. 

Why Americans carry 

Those of you that have read my work 

or listened to me lecture will know 

that ‘your safety is your responsibility 

and not the police’s’ is one of my long 

term mantras. It stands to reason that 

the police can’t be there all the time 

to look after everyone. Therefore, the 

brutal truth is, you’re on your own, 

which is why many American citizens 

carry concealed. There are, however, 

many places where you are not, under 

any circumstances, allowed to carry 

anything for personal protection and 

especially not a firearm, but as we all 

know to our cost, the law does not 

apply to the criminal, it only applies 

to law-abiding citizens, so bad guys 


Clues to carrying 

Concealed handguns are 

an enormous problem to 

law enforcement officers, 

security professionals and 

ordinary citizens worldwide, 

writes Steve Collins, 

pictured, of personal safety 

trainers PS5. 

are going to carry guns because they 

can, which is of course one of the 

reasons why gun related crime is on 

the increase in the UK. 

Professional and criminal 

First let’s consider the physical 

act of carrying a gun. It’s probably 

going to be quite heavy, a couple 

of pounds, almost a kilo (about the 

same as a bag of sugar). It’s hard 

with no flexibility and it has very 

defined edges. It has to be instantly 

accessible; ideally, somewhere near 

the waist line or upper torso, and 

you don’t want anyone to see it until 

you want them to. There are some 

law enforcement and government 

agents that are experts in concealed 

carry. Operatives will take great care 

to match the method of carry with 

their mode of dress. Some will have 

specially tailored suits to disguise 

bulges caused by holsters. Weapons 

accessory manufacturers produce a 

vast range of holsters specifically 

for concealed carry, i.e. shoulders 

holsters, inside the belt holsters, ankle 

holsters, small of the back pancake 

holsters, handbag holsters, briefcase 

holsters and bum bag holsters. The 

list goes on and on. Also many 

firearms manufacturers have a range 

of ultra slim, sub-compact pistols 

especially for covert operatives. The 

average thug, fortunately, is not very 

sophisticated or indeed, often has little 

access to specialised equipment. 

More than likely their weapon will be 

a full size, full frame model that they 

will simply tuck into their waistband 

or shove into a pocket and, unless 

highly trained, will give away visual 

clues that they are carrying. Of the 

many ways to detect whether or not 

a concealed firearm is being carried, 

the most obvious is to conduct a 

meticulous body search or use modern 

technology such as metal detectors, 

scanners and X-rays. It is, however, 

possible to detect those tell-tale signs 

with simple observation techniques. 

How can police or Security tell? 

Visual 

The following list of visual clues 

is based on information and hardwon 

experience from police officers 

around the world: 

1) A coat or jacket may hang 

unnaturally, or the hemline or collar 

may be pulled down on one side by 

the weight of a gun in the pocket. Also 

the collar may be pulled tight against 

the back of the suspect’s neck. 

2) Clothing can be inconsistent with 

the weather, eg a heavy coat on a 

warm summer’s day, or a coat left 

open in bad weather makes for easy 

access to a concealed weapon. 

3) Shirts that are not tucked in are a 

modern fashion, but it is a common 

technique used to conceal a weapon. 

Also a shirt that is only partly tucked 

in can be used to create an improvised 

holster for carry inside the waist band. 

4) If a handgun is in a holster or just 

tucked in the pants under a shirt, the 

shirt will often be customised by 

replacing the buttons with hook-neye 

type fastenings or Velcro. The 

buttons are removed and restitched on 

the outside to give the appearance of 

a normal shirt. This technique gives 


p50,1 stevecoll 27-10.indd 1 15/09/2017 20:48

Comment 


easy access to a weapon. 

5) If a firearm causes any unnatural 

bulges or outline in the clothing this 

is known as ‘printing’; a very obvious 

clue to clumsy concealed carry. 

6) To prevent a handgun from 

bouncing around, it is common to see 

a suspect grab hold of their clothing to 

stabilise the weight. 

7) If a suspect is wearing lightweight 

clothing such as a tracksuit, a firearm 

is commonly concealed down deep in 

the groin under the crotch. This often 

results in the need to frequently adjust 

the clothing. 

8) Movement of a suspect can give 

physical signs of concealed carry. An 

unnatural gait may imply trying to 

favour the side where an upholstered 

handgun is kept. Awkwardness in 

walking can sometimes indicate a 

weapon has been stuffed into a boot. 

Arm actions can also be a give-away, 

if only one arm swings the other may 

be steadying a firearm in a jacket 

pocket. If one of the suspect’s arms 

is bowed out unnaturally away from 

the body, they may be trying to avoid 

banging into a gun in their pocket. 

9) Avoiding eye contact can be an 

indicator of all kinds of suspect 

activity, but one thing is always a 

give-away… In my REACT selfdefence, 

I teach that one of the many 

signs of an imminent attack is ‘the 

target glance’. Unless very highly 

trained, an aggressor will always 

quickly look at the part of the body 

they are about to attack. 

In the case of a concealed weapon, 

the untrained person will glance at, or 

even touch the clothing that conceals 

it. This is an almost unconscious 

reaction that gives them confidence in 

the knowledge that the weapon is still 

there and still concealed. p 

l Next month, Steve plans to follow 

up on how concealed weapons might 

be infiltrated airside; and what steps to 

take to identify their carriers. 

Covert monitoring 

David Kearns of Expert 

Investigations is hosting a free 

morning seminar at his Coventry 

offices on October 5 on covert 

monitoring of employees. Rebecca 

Sawbridge and Matt McBride of 

law firm Freeths will go over the 

legal side of what surveillance an 

employer can do, whether drug and 

alcohol testing of staff, using tracking 

devices on vehicles, looking at email, 

and recording meetings - overtly 

and covertly. David, previously a 

police detective, said his firm is 

asked to investigate ever more false 

absenteeism cases; and has taken 

up to 150 cases a year. He said: 

“Businesses in all sectors are affected 

by false absenteeism which largely 

impacts on productivity and costs. 

Companies often become aware of 

issues but don’t understand the lawful 

resources that are available to help 

them deal with such issues.” p 

David Kearns 

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p50,1 stevecoll 27-10.indd 2 15/09/2017 20:48

Security Jobs 

so you want to work in ... oil and gas 

Main picture: wall art, 

central London. Below: 

A disused oil ring in the 

Cromarty Firth, off the 

east coast of Scotland. 

And where we meet the 

oil sector - at the petrol 

pumps 


52 

Complex 

in a lawless world 

Our series on sectors of security - to 

introduce them as possible career 

choices - continues with the oil and 

gas sector. It may be largely out of 

sight - no nearer than Aberdeen and 

the North Sea - but it’s the bedrock 

of our world. 

Just as Britain never seems to 

fight wars in temperate places 

- the Falkland Islands, Iraq and 

Afghanistan - so oil and gas never 

seems to be extracted from easy to 

reach parts of the world. Angola; 

off the west African coast; Arabia; 

Kazakhstan; Algeria. Quite apart from 

the climate, sometimes those places 

are, to use the jargon, ‘complex 

environments’ - without the roads, 

comforts or rule of law that western 

businesses take for granted. 

Flow 

It’s a long road from the thick black 

stuff - upstream, to use the oil and 

gas sector phrase - to the refinery, and 

then downstream, to the product that 

comes out of the pumps, that every 

car and van driver takes for granted. 

Not only are there assets to protect 

- the oil workers, the pipelines, the 

ports and the product itself - but the 


flow must be maintained. Guardforces 

may run into four figures, and where 

you have such numbers, you run the 

risk of a labour dispute, which can 

hold the company to ransom. A strike, 

then, goes on the risk register. As in 

other industries, different parts of an 

oil and gas firm may have different 

views as to what the biggest risks are. 

Algerian attack 

The armed terrorist assault on the 

In Amenas gas field in Algeria 

in January 2013 left 40 dead (of 

ten nationalities), including five 

employees of the Scandinavian 

firm Statoil (12 were saved and 

evacuated). About 800 people were on 

the site when terrorists attacked and 

took hostages. A retired Norwegian 

Lieutenant General, Torgeir Hagen, 

led the Statoil investigation into 

the event. He said: “The terror 

attack against In Amenas was an 

unprecedented attack. It clearly 

demonstrates that also companies like 

Statoil today face serious security 

threats.” The investigators found that 

security failed; the site had relied on 

the Algerian military for protection; 

and the military were not able to 

detect or prevent the attackers. As 

for ‘lessons learned’, the company’s 

chief executive Helge Lund spoke of 

improvements and ‘increased focus’ 

and ‘a clearer security culture across 

the company’. As in other industries, 

armed attacks are the most extreme 

risk. Little things matter too, such 

as taxis. When you get out of the 

airport in Kazakhstan, which taxi 

do you take? The yellow one with 

a green roof; otherwise you will be 

swindled. Security has to be alive to 

the risk of sabotage; take a pipeline. 

A pebble inserted in the right place 

may stop the whole operation, and 

require repair. Installers may be 

behind the sabotage; not out of 

malice, but simply to keep themselves 

in well-paid work in a land with 

otherwise bleak prospects. Hence the 

wise security department will brief 

on what taxis to look for; and check 

pipeline machinery for pebbles. Or, 

in a lawless place such as the Congo, 

western employees may simply be 

in the way; Security’s job then is to 

know the local politics and when to 

evacuate. One oil veteran recalls that 

during political conflict in Kinshasa, 

his firm had an office near the prime 

minister’s. The security department 

would not let anyone stay in it; which 

was as well, because after fighting 

‘you could stand outside the building 

and you could look through it, and 

there was the frame; everything else 

was blown’. Just as the security 

department of an oil and gas firm has 

to understand the business - what its 

risks are, and the need for safety, and 

brand reputation. As Statoil said after 

In Amenas, accidents are preventable; 

security threats, including cyber, may 

be out of any company’s control. 

Neighbour from hell 

Even if you have nothing to do 

with oil and gas, you ought not to 

overlook them, in your business 

continuity planning, if a refinery or 

other installation is next door; for oil 

and gas, if it goes wrong, can be the 

‘neighbour from hell’. And once a 

site is up and running, it’s 24-hours, 

except for a stop for four hours on a 

Sunday for maintenance. Likewise 

EMEA security managers may live 

away from home half the year, and 

return only to drop off one suitcase 

and pick up another. p 


p52 Jobs 27-10.indd 1 16/09/2017 18:33

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History 

1970 remembered: 

It was just 

not cricket 

In recent years we’ve looked back 

at history a couple of times; on the 

25th anniverary of the Hillsborough 

tragedy, and the centenary of the 

outbreak of war in 1914. We start 

an occasional series returning to 

episodes in security management 

history. First, the year 1970. 

An April 2017 protest 

outside the US Embassy 

in Grosvenor Square in 

London’s West End 


Oval evacuated 

A man was bailed last 

month after a crossbow 

bolt was loosed into the 

Oval Cricket Ground in 

south London on August 

31, stopping play between 

Surrey and Middlesex. 

Spectators were asked to 

go indoors, then evacuate. 

No-one was hurt. 

If you want a story to show how 

security has progressed, well 

within living memory, see the 

start of the chapter ‘Cabinet life under 

Tony and Gordon’ in the memoir of 

labour politician Peter Hain, Outside 

In (2012). As he walked up Downing 

Street to his first Cabinet meeting 

in 2002, he recalled spring 1969. In 

those days you could still walk to 

the Prime Minister Harold Wilson’s 

door, as Hain and other Young Liberal 

protesters did, ‘unfurling banners. 

I was photographed being carried 

off by a couple of constables, one 

holding my collar, the other my feet, 

to be dumped unceremoniously on 

Whitehall’. 

Through the gates 

Police now nodded Hain through 

the anti-terrorist gates with a ‘good 

morning sir’ smile. His journey from 

leading anti-apartheid demonstrator 

to privy councillor was full of irony. 

Hain, when hardly out of his teens, 

stopped the apartheid era South Africa 

cricket team from touring the UK in 

Above: Old Trafford cricket ground. Below: Prime Minister Harold Wilson 

1970. By the 2000s he was trying to 

appoint a full-time director of security 

for the Palace of Westminster, as the 

embarrassingly bad security at the 

Houses of Parliament saw breaches 

by anti-hunt protesters and a Sun 

reporter. Hain also once had his 

Welsh home besieged by protesters. 

Parliament and sports grounds of 

1970 had much in common in their 

lack of security; set in their ways, and 

maybe with some arrogance, neither 

saw a need to move with the times. 

Men in white coats 

Lord’s the home of cricket had whitecoated 

stewards who were famed for 

enforcing rules such as men wearing a 

tie in the members’ pavilion (women 

not allowed!); but not so good in a 

bomb scare or facing a demo. Hain, 

then, had a vulnerable target, one of 

the three ingredients for his campaign. 

It was easy out of hours to scale the 

perimeter and dig up some of the 

playing field or spread weed-killer. 

You only had to pay at the gate and 

then shout and interrupt play. Such 

was what Hain called ‘direct action’. 

It was not as novel as he reckoned; 

some of those campaigning for the 

vote for women before 1914 had 

turned to arson. Another ingredient, 

to state the obvious, was to have 

people to do some protesting. In a 

word, students like Hain. A demo 

outside the United States embassy in 

Grosvenor Square against the Vietnam 

War in 1968 had turned violent. Sport 

was an easier target than the South 

African economy, though protesters 

did also target Barclays Bank for 

doing business with apartheid. The 

final ingredient was publicity, via a 

willing media. As Hain wrote in his 

memoir: “Our whole strategy was 

predicated upon being open about our 

disruptive plans because it was public 

knowledge of our planned direct 

action which constituted our prime 

tactical weapon.” In other words, the 

threat of riot was as important as what 

the demonstrators actually did do - a 

sign of weakness. The protesters 

never had to own up to how few they 

were, or how disheartened they might 

become if some got arrested. 

Called off 

It never came to that because the 

tour was called off before it began. 

The then England captain Raymond 

Illingworth spoke for many when 

he complained that cricket had 

been ‘caught in the crossfire’. The 

protesters had been ‘hardly civilised’ 

and ‘the most disgusting aspect of it’ 

had been threats against cricketers - 

and not only the South Africans. In his 

memoir Hain was coy about this; he 

and leaders could distance themselves 

from what local protesters said and 

did. Once Lord’s had strung barbed 

wire around its pitch, in a sense it had 

already lost. This affair, then, is still 

relevant for showing that what matters 

ultimately is a target’s pain threshold. 

Sport remains an easy target. p 


p54 History 27-11.indd 1 17/09/2017 08:27

IS NOW 

Combining thermal security cameras with video management systems. 

www.flir.com 

Untitled-20 1 18/02/16 10:18 

need for standards: 

Body of 

evidence 

56 

Pictured above: An 

Axon body worn 

camera 

About Mike Gillespie 

The MD of the 

information security 

consultancy Advent 

IM is a director of the 

Security Institute. 

He was among the 

speakers at our 

ST17 conference at 

Glasgow last month. 

Visit www.advent-im. 

co.uk. 

Our regular contributor Mike Gillespie 

considers the deployment of Body 

Worn Video (BWV) by all manner of 

users, notably the UK police. 

The argument for? That BWV 

will prove to be a useful 

tool in crime fighting, and 

most importantly will have a major 

impact on assaults on officers. As 

with all good debates of course there 

is also a swell of argument against 

deployment, citing invasions of 

privacy, potential for misuse and lack 

of evidence of effectiveness, only of 

benefit after an event, offering the 

illusion of safety, not actual safety. 

Not surprisingly, adoption has been 

dogged by controversy. The use of 

the Rialto study to heavily influence 

the approach and validation of BWV 

has been described by its authors 

as flawed, saying that “most of the 

claims made by advocates and critics 

of the technology remain untested”. 

They also highlight that the study 

suggested that police, governments 

and researchers should invest more in 

‘replicating the findings’ and research 

more before a widespread roll-out. 

Backdrop 

It is unclear what other research went 

on before the large-scale roll-outs 

across forces began; it certainly hasn’t 

been widely published. However, 


against a backdrop of violence against 

officers and fewer officers available, 

some of the benefits of BWV seemed 

so attractive and with the support 

of influential figures like the then 

Commissioner of the Metropolitan 

Police, Sir Bernard Hogan-Howe, 

its adoption became inevitable 

while critics and those on the fence 

remain unconvinced. Readers will be 

unsurprised, given my vocal opinions 

on the balance between security and 

privacy, that I too have an opinion. 

Standard 

In the midst of all of this debate, 

the British Standards Institute (BSI) 

recently announced the launch of a 

new standard: BS 8593: 2017 Code 

of practice for the deployment and 

use of Body Worn Video. I have 

always been a keen supporter of 

standardisation. Standards allow us 

to review and manage processes in 

an objective, pragmatic and practical 

way. There is a lot of emotion and 

conflicting opinion, largely based 

around assumption, swirling around 

BWV and surveillance in general. 

This isn’t always helpful when you 

are talking about roll-out on this scale 

and at this cost. The consultation for 

the development of this important 

standard appears balanced and 

comprehensive; including the Home 

Office (although it is not policespecific, 

police have been the greatest 

adopters), the Surveillance Camera 

Commissioner, the Information 

Commissioner’s Office (ICO) and 

Big Brother Watch, to name a few. 

The standard provides a considered 

response to widespread concerns 

about data security and privacy, not 

unlike similar concerns that we have 

seen about widespread use of CCTV, 

and covers training, data protection, 

functionality (including encryption), 

and legitimate deployment. 

Quality 

While safety of police officers is 

hugely important, and I am never 

heard to object to anything that 

contributes to safer working for them, 

it wasn’t the only consideration. 

Improving quality of evidence was 

also a deciding factor in adoption. 

To convince those opposed to the 

police use of this technology, there 

needs to be measurable, quantifiable 

results. While there has been some key 

improvements in evidence gathering 

in crimes such as domestic violence, 

there has yet to be any conclusive 

statistics or trend analysis that this is 

an across the board improvement. Of 

course, these improvements are only 

going to become apparent if good 

quality statistical analysis is taking 

place, and it does not appear to be. 

Data 

Indeed, following a Freedom of 

Information request by Big Brother 

Watch, the Crown Prosecution Service 

made an alarming admission. The 

CPS do not hold data on BWV results 

‘in a retrievable manner’. The FoI 

request had asked for crime data on 

cases involving BWV, both when a 

defendant has entered a guilty plea 

having seen the footage of themselves 

and also how often BWV footage was 

requested from police. It appears that 

it was not possible to fulfil the request 

as it would require a manual review 

of case records. So, whilst we think 

that BWV must improve prosecution 

of criminals, we can’t actually prove 

it yet. Where so much public funding 

is being spent, especially in the area 

of law enforcement, and has come 

at a time when public sector budgets 

are under ever more strain, it is 

particularly vital to realise the best 

possible outcomes from the use of this 

technology, for everyone involved. 

Start 

If we are to determine whether or 

not this technology is effective, fit 

for purpose or as critics insist, is 

overly invasive and costly with little 

return on investment, then we need 

to offer proper evidence to back up 

every assertion. That means police 

forces need to keep better records, 

the CPS need to start correlating the 

effectiveness of BWV in prosecutions, 

good quality data needs to be available 

and interrogable, and the benefits felt 

by officers on the street and the public 

alike proven. A wide scale uptake of 

this standard; at least as wide scale as 

the commitment to the roll-out of the 

technology in the first place, may go 

a long way in ensuring that this heavy 

investment was a wise one by police. 

A standard is great place to start. p 


p56 Gillespie 27-10.indd 1 16/09/2017 19:08

A4 Template.indd 1 04/08/2017 12:32

IS NOW 


www.flir.com 

Untitled-20 1 18/02/16 10:18 

cyber roadshow around uk: 

CCTV is data too 

If you are carrying 

out CCTV monitoring 

for the first time, or 

installing new CCTV, 

the expectation is that 

you will carry out a risk 

assessment, under 

new data protection 

law, Jane Burns, 

head of privacy law 

at Birmingham law 

firm Anthony Collins 

told the roadshow. It 

would require a risk 

assessment. Some 

firms may have to 

appoiint a DPO (data 

protection officer) to 

meet UK law due next 

year, in line with the EU 

general data protection 

regulation. 

58 

UNHAPPY 

‘Any internet-connected 

device that has a 

camera attached to it 

will likely have a 

microphone built-in as 

well, turning them into 

perfect spying tools if 

remotely controlled by 

hackers.’ 

Liviu Arsene, Senior 

E-Threat Analyst at 

Bitdefender. 

A police-supported ‘Cyber Security UK 

roadshow’ went around this summer. 

We went to its Birmingham event. 

One way to judge an event 

is whether it makes the 

general news. In that way, the 

roadshow scored well, as it appeared 

on that evening’s BBC regional TV 

news. One of the speakers, Rebecca 

Fahy, told of how here Coventry firm 

was hit by a cyber attack six years ago, 

and lost data (‘it almost felt like we 

had failed’). It now holds the Cyber 

Essentials quality standard. Another 

speaker, Helen Barge, of Risk Evolves, 

told cameras: “Any organisation that 

says we are not of interest to any cyber 

crime is unfortunately wrong; it’s not a 

question of if it happens to you; think 

when it’s going to happen to you.” 

Slap me now 

One reason for the roadshow is that 

business is behind with doing cyber. 

One of the speakers, Louis Augarde, 

of Birmingham-based OmniCyber 

Security, made an amusing and 

shrewd point that he had ‘quite 

probably the worst job title in the 

world’ - penetration tester. As he said, 

try explaining that to a woman in a 

night-club. “It’s, hold on, are you 

going to buy me a drink, or shall I 

slap you now?!” Louis described his 

job, ‘ethical hacking’ as a pen-tester 

for short. He said: “Everybody is 

vulnerable to everything.” It depends 

on the motive of the attacker. Are they 

skiddies - script kiddies - running 

computer tools often provided from 

organised crime, with no idea what 

they are doing; or the next level up, 

stealing everything they can, to sell 


Testing 

for money, and producing the tools; 

or state-sponsored hackers or nation 

states. A common tactic is ransomware, 

exploiting what Louis likened to 

‘an open window in your house’; or 

phishing emails to seek passwords and 

other useful IT data, to use to hack 

further; and denial of service attacks. 

He went through the methods and 

indeed some of the lingo of ‘social 

engineering’ to steal info, such as 

‘baiting’ (leaving a memory stick, 

labelled ‘private’ or ‘confidential’ 

that some cannot resist loading onto 

their computer, tricked into believing 

they’ll find a spreadsheet of staff 

bonuses. Besides ‘phishing’, you have 

‘whaling’, emails aimed a specific, 

high-level people, seeking their login 

and other details. ‘Pretexting’ is 

asking for information, to confirm your 

identity, to enable a scam. You might 

say on social media that service from a 

mobile phone company was bad. You 

get a call, to say sorry, and the firm 

offers you an upgrade to your handset, 

if you give a few details. Sounds 

gratifying, except if it’s not from the 

firm, but a hacker, seeking your details. 

And ‘scareware’ is a sort of software 

that pretends to be legitimate, to help 

your computer, but in fact it’s malware. 

Buyer’s pose 

times 

As an insight into the (ethical) hacker’s 

thinking, Louis described the business 

networking website Linkedin as his 

favourite, ‘a whole massive list of 

everything’. For instance, it may help 

the creator of a phishing or whaling 

email to guess the email address of 

his targets. Or, a neat piece of social 

engineering might be to pose as a 

buyer, saying you want 50 of their 

products. The reply gives not only 

a name and form of email, but their 

writing style; that the phisher can turn, 

also perhaps buying a domain name 

similar to the target’s, and aiming for 

staff to email back their passwords, 

thinking the phishing email has come 

from their IT manager. As Louis set 

out, once a victim has signed in for 

a hacker, he ‘can do everything’. 

He can re-set user passwords (for 

paying tax, for example), and send 

out emails to their customers. Louis 

went into the ‘dark web’, a protocol 

developed for anonymous use of the 

internet. As Louis said, no-one wants 

their personal details to be on sale 

there as ‘high quality credentials’. He 

advised: “Be a little bit more aware of 

what you click on, what emails you 

read, where you are going to put your 

card details if you are going to buy 

products or services online.” 

For years, and as we’ve reported, it’s 

been the norm to hear hand-wringing 

from the authorities on cyber. Police 

speakers were more optimistic. 

Det Chief Insp Rob Harris of the West 

Midlands ROCU (regional organised 

crime unit) said:”Actually there are 

quite a lot of red capes out there now,” 

as opposed to ‘black cape’ hackers. 

In the April issue after the Midlands 

Fraud Forum, we reported the plainest 

hint, from City of London Police 

Commander Chris Greany, National 

Coordinator for Economic Crime, that 

police simply are legally unable to 

collar cyber criminals in swathes of 

the world. Greany has since retired. 

World map 

Harris raised this; do tax-payers want 

him investigating an arms deal on 

the dark web, a sale from Bolivia 

to China? He spoke of a case with 

suspects in named European countries 

and other continents, a server in 

France, payments to Switzerland, 

a company in central America. He 

repeated what others in authority 

have said; that 80 per cent of cyber 

crime can be stopped, ‘by some very 

simple measures, the stuff you have 

heard already today’. Start educating 

yourself, he urged; whether the 

official ‘ten steps to cyber security’ or 

the Cyber Essentials scheme. Peel’s 

original UK policing principles are as 

relevant as ever, Harris suggested. p 


p58 Networks 27-10.indd 1 16/09/2017 19:09

Moving Ahead. 

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people need, when they need them most. 

Meet the new Pelco — moving ahead, by your side. 

securityinsights.pelco.com 

7420NB-3_Pelco Brand Ad_ProfSecurityUK_6.29.17.indd 1 

6/30/17 11:09 AM

IS NOW 


www.flir.com 

Untitled-20 1 18/02/16 10:18 Unti 

call for cyber hygiene: 

UNHAPPY 

‘The more that we look 

for modern slavery the 

more we find the 

evidence of the 

widespread abuse of 

the vulnerable.’ 

Will Kerr, National 

Crime Agency’s Director 

of Vulnerabilities. 

THREATS DON’T TAKE WEEKEND OFF 

Automated cyber threats do not take weekends or nights 

off, according to a firewall and wi-fi and email security 

product company. Nearly 44pc of all exploit attempts 

came on a Saturday or Sunday. The average daily volume 

on weekends was twice that of weekdays. The recent 

high profile WannaCry and NotPetya malware targeted a 

vulnerability only patched for a couple of months. Those 

spared from these attacks tended to have one of two things 

in common. They had deployed tools, updated to detect 

attacks targeting this vulnerability, or they applied the 

patch, says Fortinet. Phil Quade, chief information security 

officer at the firm, said: “The technology innovation that 

powers our digital economy creates opportunity for good 

and bad in cyber security. Yet, something we don’t talk 

about often enough is the opportunity everyone has to limit 

bad consequences by employing consistent and effective 

cyber security hygiene.” p 

Payment card compliance 

There’s a link between compliance with the Payment Card 

Industry Data Security Standard (PCI DSS), and ability 

to defend against cyber-attacks. That’s according to the 

telecoms firm Verizon. Briefly, PCI DSS is a standard for 

businesses that take card payments, to assess physical and 

cyber protection of systems against theft of card-holder 

data, such as protecting data in transit and vulnerability 

management; and such controls as penetration tests. Of all 

card data breaches that the firm looked at, no organisation 

was fully compliant at the time, and showed lower 

compliance with ten out of the 12 PCI DSS requirements. 

Global business PCI compliance has risen, with 55.4pc 

of organisations that the company assessed passing their 

interim assessment in 2016. In 2015, less than half, 48.4pc 

achieved full compliance at their interim validation. This 

means nearly half of retailers, restaurants, hotels and 

other business that take card payments are still failing to 

maintain compliance year to year, the firm points out. p 

IT SURVEY 

Only a minority, 35pc agreed their security suggestions are 

acted upon, according to a global survey of 3,300 IT people 

by the industry body (ISC)2. It said that widespread underfunding 

in training in-house IT talent is contributing to 

what it calls the critical cyber security skills gap. Half felt 

less able to defend against cyber-attack than a year ago. p 

Perimeter Woven & Welded Mesh Fencing Systems 

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p60,1 Professional Networks Security 27-10.indd Half Page.indd 1 1 16/09/2017 13/03/2017 20:08 10:45

IS NOW 


www.flir.com 

10:18 

Untitled-20 1 18/02/16 10:18 

ONE IN TEN WITHOUT A PLAN 

One in ten FTSE 350 companies said they operate without 

a response plan for a cyber incident (ten per cent) and less 

than a third of boards receive comprehensive cyber risk 

information (31 per cent). That’s according to a ‘cyber 

health check’ of the UK’s biggest 350 companies. Minister 

for Digital Matt Hancock said: “We have world leading 

businesses and a thriving charity sector but recent cyber 

attacks have shown the devastating effects of not getting 

our approach to cyber security right. These new reports 

show we have a long way to go until all our organisations 

are adopting best practice and I urge all senior executives 

to work with the National Cyber Security Centre and take 

up the Government’s advice and training.” p 

MORE THAN PASSWORD 

UK businesses are playing ‘Russian Roulette’ with our 

information, it’s claimed, by continuing to rely on the 

one security method that is the exploit target in most 

hacks and data breaches – the password. A digital identity 

and credentials product company reports research into 

how UK systems administrators, those who manage 

computer systems, or those who hold such assess rights, 

Sequrinet-Advert_half-Page - April2017.pdf 2 30/03/2017 12:48 

‘devastating’ not to get it right: 

are protecting sensitive data. According to Intercede, 

86pc of those with systems administrator (sysadmin) 

level access rights are using only basic user name and 

password authentication to access their companies’ IT 

systems on-site. Few use virtual smart cards and PINs 

(6pc) or biometrics such as a fingerprint or facial ID (2pc). 

Half of the research respondents admitted their business 

user accounts are ‘not very secure’. With 81pc of hacking 

related breaches exploiting stolen or weak passwords, 

user authentication is Intercede says the weakest link. 

The July study reveals, according to Intercede, alarming 

results about how systems administrators are protecting 

access to core IT systems and turning a blind eye to basic 

security requirements. Richard Parris, CEO and Chairman 

of Intercede said: “Sysadmins effectively hold the ‘keys 

to the kingdom’, and relying on user name and password 

authentication is a bit like relying on a basic Yale lock to 

secure your front door. Even the least security conscious 

of us also bolt the door with a five lever mortice lock and 

many go much further. In today’s age of the hack, when 

compromised passwords are the root of the vast majority of 

security breaches, UK businesses clearly need to do much 

more – it isn’t simply their data that is compromised, it’s 

ours.” See also biometrics, page 69. p 

About the check 

The FTSE 350 Cyber 

Governance Health Check 

was carried out with audit 

firms Deloitte, EY, KPMG 

and PWC. Visit https:// 

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10:45 

p60,1 Networks 27-10.indd 2 16/09/2017 20:08

Alarm Transmission 

breakfast briefing: 

A helpful 

transmission 

Last month the BSIA and others were 

giving breakfast briefings on the 

PD 6669 new document on alarm 

transmission systems. We caught the 

Wigan one. 

PD6669 in brief 

It’s a new British Standards 

publication, for ‘guidance 

for the provision of alarm 

transmission systems in 

the UK’. It’s to make 

clearer in particular use of 

dual path (phone line and 

radio network) systems. 

62 

UNHAPPY 

‘In the last few years 

document fraud has 

become a major 

criminal problem in 

Europe, helping to drive 

new shifts in the scale 

and impact of migrant 

smuggling, fraud, 

terrorism and other 

security threats.’ 

Rob Wainwright of 

Europol. 

The venue was the DW 

Stadium, and the occasion 

the North West Fire and 

Security Exhibition by the local 

alarm receiving centre (ARC) AIM 

Monitoring, sponsored by alarm 

signalling product companies CSL 

and Redcare. The BSIA’s Technical 

Manager Stephen Lampett opened 

the seminar attended largely by 

local installers with the reasons for 

PD6669. It’s a UK document that 

arose because of a lack of clarity, of 

getting down to the nitty-gritty, in the 

European standard BS EN 50136, for 

any telecoms networks used to deploy 

an alarm transmission system (ATS). 

IP impact 

Some insurers developed a standard, 

called LPS 1277, that was introduced 

in 2010; but the industry hasn’t 

really supported that. If an ARC 

operates on the Continent, LPS 1277 

has no bearing there, as a purely 

UK standard. Hence insurers and 

practitioners and industry bodies have 

worked with British Standards (BSI) 

on PD6669, as the European standard 


Left to right: Matthew Holliday of UTC Chubb Fire and Security; Jim Carter of 

WebWayOne; and Steve Lampett of the BSIA. Below, a Revader CCTV tower on 

show outside the DW Stadium entrance 


does not set out how to actually 

install, commission and maintain 

ATS. Steve could only suggest that 

‘one day’ 6669 might be part of the 

police policy on alarms, and inspected 

for compliance by inspectorates. 

But where it will have an impact 

is in supporting transmission over 

IP networks, as BT is looking to 

change PTSN circuits to broadband 

with voice over IP (VoIP). That will 

take years. Very much relevant now, 

however, is what Jim Carter one of 

those behind the drawing up of 6669, 

called ‘protecting URNs’, the unique 

reference numbers that police give 

for a monitored alarm that will have 

a police response. Under the old 

standard, total failure of transmission 

might not be identified for up to five 

hours. ; if both transmission paths 

failed, you would not necessarily 

know. Hence the look at stepped up 

polling; if the primary circuit failed, 

the alternate takes on the reporting 

time of the primary, telling you that 

the failure has happened. Now, as 

soon as the primary path has gone, a 

system has to report to the ARC, to 

tell it to expect a secondary signal; 

and the ARC knows to expect a 

catastrophic failure, even if it doesn’t 

arrive. As Jim said, false alarms 

can easily destroy your URN. The 

seminar heard about good practice for 

installers; a site doesn’t want its ATS 

where it could be vandalised without 

generating an alarm condition. 

Customers may unplug routers, and 

may lose a path; hence you might 

consider talking to the IT manager, 

about how to reduce that risk. Only 

one test house certifies to LPS 1277. 

However, if 6669 isn’t adopted as sole 

standard, ATS providers may have to 

go through two certification processes, 

which may add to monitoring costs. 

Times 

6669 introduces two new reporting 

time categories. As the seminar heard, 

it’s probably not a good idea to report 

a single fault to key-holders at night, 

as the fault (due to the network) might 

resolve itself, and if the alternate path 

is still working. 6669 defines what is 

acceptable network availability for 

alarm transmission paths, and the 

overall system. Single path faults in a 

dual path system will go to an ARC, 

but can be held for up to 96 hours; 

although in practice it’ll be less; and 

if the alaternate path fails or there’s an 

alarm condition, it should be acted on 

at once. p 


p62 PD6669 27-10.indd 1 16/09/2017 20:08

News 

profit share for staff: 

CORDANT BECOMES SOCIAL ENTERPRISE 

Cordant Group, the family-owned facilities services 

contractor, is to become a Social Enterprise. 

The company stresses that it’s business as normal. It’s 

capped annual shareholder dividends at about £250,000 

per shareholder family, a year, which works out at about 

£3 m; and capped executive salaries at 20 times that of the 

lowest paid worker. It’s agreed to be independently audited. 

It plans to make a profit share scheme for staff. Brendan 

Musgrove, MD at Cordant Security, told Professional 

Security: “There’s no change to the front end of our 

business.” Phillip Ullmann, Chief Energiser, Cordant 

Group said: “Our dream of building a genuine global 

Social Enterprise that can delight people and improve the 

lives of thousands of people is now being realised. We 

believe our teacher programme will change the classroom, 

our workplace initiatives will re-engage employees, and 

our healthcare ideas will transform patient care.” p 

METAL THEFT FEAR 

As the price of copper has risen by over 50pc in little more 

than a year, it’s feared that metal and cable theft will rise 

too. When the Scrap Metal Dealers Act became law in the 

UK four years ago, that included a ban on cash payments 

for scrap metal, identity checking and licensing, to restrict 

the stolen metals market. The next couple of years saw falls 

in reported thefts, although the drop in commodity prices 

also played their part. Peter Lalor, MD of the contractor 

VPS Site-Security, says: “We’re seeing a combination of 

factors coming together that could easily foster a rise in 

metal theft. Not only have metals like copper and nickel 

started to rise in value again, but all the enforcement 

agencies work and regulation checks are falling away at 

the same time.” VPS says that many licenses issued to 

scrap metal merchants have expired and not been renewed, 

though many still seem to be operating. p 

Document fraud group 

We featured the security of ID document in our August 

issue. The EU has set up a ‘Horizontal Expert Working 

Group’ on document fraud. At the EU police agency 

Europol, its British Executive Director Rob Wainwright 

said: “Professional criminal syndicates are now part of the 

large-scale production, trading and distribution of often 

high-quality identity and other official documents.” p 

Brendan Musgrove 

Photo courtesy of 

Cordant Group 

Expo 2018 

Rob Wainwright, and Met 

Police deputy assistant 

commissioner Lucy D’Orsi, 

are among speakers slated 

for the Security & Counter 

Terror Expo (SCTX), at 

London Olympia on March 

6 and 7, 2018. Visit www. 

counterterrorexpo.com. 

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the Multipath-IP 

Network 


Installers 

Pictured at the NSI’s 

exhibition stand at 

Glasgow: left to right 

are Max Linnemann, 

the NSI’s head of 

certification services; 

and Scott McLean, 

owner of Stirling Alarms 


64 

HAPPY 

‘UAVs are already being 

used by police forces 

across the UK; the Met 

owns one for examining 

crime scenes.’ 

Met Police Commander 

Simon Bray. The force 

began trialling a loaned 

drone last month. 

nacoss certificate: 

GOLD AWARD 

AT ST17 

ST17 Glasgow last month was the 

occasion for the awarding by the 

National Security Inspectorate 

(NSI) of Nacoss Gold certification to 

Stirling Alarms, a local installer. 

The Stirling-based firm had already 

gained NSI Silver accreditation. To 

gain Gold, the company had to attain 

the international management 

standard ISO 9001 in its newest, 

2015 version. The alarm firm is 

also a member of the Scottish 

electrical trade association, 

Select. A long-standing electrical 

company, started by owner 

Scott McLean aged 20 in 1996, 

it’s always been involved in 

security, Scott told Professional 

Security; in November 2015 the 

firm decided to set up a security 

division. That division gained 

NSI systems silver accreditation; 

going for gold was a natural 

stepping stone, Scott McLean 

told Professional Security. “Gold was 

what we set out to achieve, and we 

are delighted to have achieved it in 

under two years.” 

Hard work 

He said that it had been a lot of 

hard work and dedication by the 

company’s admin team and engineers. 

ISO 9001 had been something he 

had talked about, when he started 

his company, in 1996: “I noticed 

NACOSS at the time and ISO 9001 

companies around, and admired 

them, and thought they were a high 

standard and it was always something 

that was in the back of my mind.” 

The company has domestic and 

commercial customers; Scott added 

that he felt the NSI Gold would open 

up opportunities for larger-scale 

commercial work. “We are highly 

focused on customer service, it’s what 

we have a good reputation for, the 

way we work with customers from 

the beginning and we concentrate 

a lot on our after sales service, to 

make sure the end user is happy, and 

that all plays a part in growing the 

reputation.” p 


Dr Martens put 

the boot in 

Dr Martens has been supplying 

workers with staple uniform 

footwear since the 1960s. 

The shoemakers have launched 

their new service collection, 

that have been developed 

for the likes of uniformed workers, 

police officers, paramedics and 

security guards. The range has three 

collections: Response, DMs Lite and 

Lightweight Heritage. The Skelton 

and Attend have been designed to 

provide all-round protection, comfort 

and traction. These boots have a 

triple black finish to provide a clean, 

uniform appeal; the EVA midsole 

offers cushioning and flexibility. 

ID REVAMP 

ROADMAP 

Magicard Ltd has hailed 

its first anniversary 

as an independent 

company since its 

private-equity backed 

management buy-out 

(MBO) from Ultra Electronics Group, 

backed by private equity group 

LDC. With all manufacturing still in 

the UK, Magicard’s secure ID card 

printers are installed in more than 100 

countries and are printing more than 

150 million secure ID cards every 

year. Magicard CEO Andy Matko, 

said: “We are in an exciting period of 

significant investment in the business. 

Over the past 12 months we have 

Memory foam 

The engineered SoftWair sock-liner 

provides memory-foam cushioning 

at heel and forefoot while the raised 

grid pattern promotes underfoot 

airflow to keep feet dry. Moisture 

wicking linings and a padded collar 

add to the internal comfort. Additions 

to the Lite range include the Watch 

eight-tie high-cut and Haste midcut 

utility boot, engineered using 

athletic inspired industry materials 

and construction methods. Both 

styles are waterproof and breathable 

featuring DryWair and offer SoftWair 

cushioning and flexibility. The 

Griptrax outsoles provide grip on 

varied surfaces and are heat resistant 

to 300 degrees C. The Calshott sixinch 

soft-toe work boot and Chelsea 

boot Howden are designed for 

flexibility and cushioning, the makers 

say. The sole is designed to resist 

clogging while providing durability 

and slip-resistance whatever the 

workplace. Both boots are made with 

soft, industrial-grade, tumbled leather 

uppers. The Calshott comes with 

memory-foam ankle inserts and a 

padded tongue. 

Service sector 

Jon Marchant, Global Category 

Manager at Dr Martens says: 

“The footwear needs for service 

sector professionals have changed 

dramatically over recent years and 

we wanted to create a range of 

performance styles that meet the 

specific, technical requirements that 

allow the individuals to focus on their 

role, not their feet.” p 

GAI offering: Architectural ironmongers, locksmiths and 

builders’ merchant staff can now enrol for 2017-18 for 

qualifications in the door and window hardware industry. 

The Guild of Architectural Ironmongers’ new prospectus 

covers the Foundation in Hardware, the Certificate in 

Architectural Hardware and the GAI Diploma, says Rachel 

Tipton, training and development manager, pictured. p 

added new sales managers to target 

south east Asia and eastern Europe 

and to increase our market share in 

the United States and western Europe. 

We have also bolstered our internal 

sales and marketing teams and have 

significantly increased capacity by 

expanding our operations area to meet 

this upcoming demand.” Technical 

Director Andy Cornelius said: “We 

have an ambitious roadmap to bring a 

number of new products to market.” p 


p64 Installers 27-10.indd 1 16/09/2017 20:11

Installers 

customer support: 

Video shorts 

Aico Ltd, the residential fire and carbon 

monoxide (CO) alarms company, has 

made a 15-part series of short videos. 

Presented by key staff, including 

National Technical Manager Martyn 

Walley, the videos seek to advise, 

as part of customer support. They 

cover standards, regulations, best 

practice, the latest products such as AudioLINK data extraction and 

answers to the most frequently asked questions, such as how to test an 

alarm and how to change a battery. Michael Wright, Marketing Manager, 

says: “According to latest market research four times as many customers 

would rather watch a video about a product than read about it. Aico 

has always provided advice and training in formats that meet customer 

expectations, from our Expert Installer Training scheme through to our 

new mobile training and demonstration vehicles, launched earlier this 

year, which takes training to their very door.” p 

Partner programme 

Assa Abloy Security Doors has revamped its Trade Partner Programme. 

Available in bronze, silver or gold, a trade partner can have discounts of 

up to 30 per cent, a dedicated account manager and personalised product 

drawings, bespoke product training, customised product data sheets, 

reduced delivery costs on consolidated orders, and specialist technical 

support for door orders. p 

JM Security Systems is actively 

seeking to acquire successful 

electronic security companies 

with a contracted client base. 

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p65 Half_page_advert_PS_final.indd Installers 27-10.indd 1 1 16/09/2017 15/02/2017 20:12 10:37

Training, News 

could save lives: 

Putting on the emergency 

body armour 

Photos courtesy of PPSS 

Group 

66 

EMERGENCY ARMOUR 

A deployable ‘Emergency Body 

Armour’ is on offer from body 

armour provider PPSS Group, for 

protection from edged weapons, 

such as machetes and knives. The 

firm says it started R&D with the 

aim to design a light body armour 

that can be in public places and 

deployed in seconds, when civilians 

are fleeing when faced by a sudden 

threat. According to the company, this 

armour also offers protection from 

blunt force trauma injuries, usually 

suffered following an assault by a 

blunt object. Robert Kaiser, CEO of 

PPSS launched the product recently 

at London’s Hilton Canary Wharf 

Hotel. he said: “An Emergency Body 

Armour makes sense, and it will help 

to protect human lives and reduce the 

number of casualties when a serious 

threat occurs.” p 

DRONE DETECTION 

Kelvin Hughes launched 

a drone detection system 

this year with the firm’s 

SharpEye SxV 360 degree 

radar and electro optic 

cameras with what it calls 

its ‘Single Mast Solution’ 

(SMS). At the defence trade 

show DSEI 2017 in London 

last month the company was showing 

the update. The SMS-D (pictured 

below, ‘D’ for drone) now features 

a thermal camera and video tracker 

that acquires the drone target using 

the initial radar detection information. 

The firm says that once the thermal 

camera and video tracker (pictured 

above, a media player image of 


M&E ACQUISITION 

The facilities management contractor 

Incentive FM Group has acquired 

a third M&E business. Weston 

Electrical Services (WES Group) 

will work as part of the FM firm’s 

Incentive Tec arm, bringing the 

Group’s total of mobile engineers 

to over 140 with a further 80 sitebased 

technicians, and a turnover of 

£30m-plus from its M&E business. 

WES also provides access control 

and fire systems installation and 

maintenance, which will be added to 

the Group’s services. WES founder 

John Rogers will be retiring after 

35 years; fellow directors Ian and 

Linda Rogers will stay, as will staff. 

The company will run under its own 

name, reporting into Chris Windass, 

MD at Incentive Tec. The offices 

in Weston super Mare also stay, as 

Incentive’s new south west base. p 

tracking) has acquired the target it 

will enable a visual identification and 

track. The combination of the camera 

mounted on a pan and tilt system 

that provides a means to calculate 

the altitude of the drone. The SMS-D 

thus is able to operate as a 2D sensor 

providing 3D target data whereby the 

radar provides the range and bearing. 

This data can be outputted to a third 

party for counter measures. The firm 

says that the SMS-D detects out to 

2.2km when in high power mode. The 

product can be deployed on a mast, 

a vehicle or at a perimeter. Jonathan 

Field – Director of Security Sensors 

and Systems at Kelvin Hughes said: 

“Combining an electro optic sensor 

and a video tracking processor with 

a highly sensitive radar sensor such 

as SharpEye, which is renowned for 

its ability to detect small Radar Cross 

Section (RCS) targets in cluttered 

environments, brings to the market 

a ‘single mast solution’ that is easily 

deployed and costs a fraction of the 

military grade detection and counter 

drone systems available.” p 

RISK SOFTWARE 

HawkSight SRM has released the 

latest version of its security risk 

management software, using using the 

mapping software from Esri. Included 

are scalable mapping with global-tolocal 

overview, live incident feed and 

selectable satellite tracking overlays. 

HawkSight MD Paul Mercer said: 

“Managing risk is becoming more 

an ever more complex necessity for 

business. Historically, it was always 

a concern for organisations such as 

oil and gas, the media and NGOs 

working in hostile environments. 

That is still the case but, as recent 

events have demonstrated, even in 

more benign environments, risks 

are escalating.” He described it as 

bridging the gap between operations 

and the boardroom by providing 

reporting in a language which mirrors 

that of enterprise risk. p 

COLLEGE REFURB: In the west of 

Scotland, New College Lanarkshire 

has refurbished its Kirkintilloch 

campus as a hub for its electronic fire 

and security courses. At Motherwell 

previously, the new site offers courses 

from pre-apprenticeship to Modern 

Apprenticeships, for newcomers 

to the industry and veterans alike. 

David Scott, Curriculum and Quality 

Leader for Built Environment and 

Securities at the College, said: “The 

facilities on offer are game-changing 

for Scotland’s security industry. 

As the industry rapidly grows and 

technology continues to advance, it 

is essential that every practitioner 

stays ahead of the game in learning 

new skills and equipment.” A 

workshop hosts seven booths for up 

to 14 students to work with kit to 

practice installing and maintaining 

electronic fire and security systems. 

Kirkintilloch can host up to 28 such 

students a day. Courses started in 

August; the college is now providing 

150 apprenticeships in the industry. p 


p66 Trg 27-10.indd 1 16/09/2017 21:38

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1st November - The Monastery, Manchester 

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with last entry at 4 pm. 

Dates and Locations 

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Reviewing 

Books for professionals 

from keys to phones: 

Investigating Organised 

Crime and War Crimes: 

Personal Account of a Senior 

Detective in Kosovo, Iraq 

and Beyond, by Antony 

Nott. Published by Pen 

and Sword, hardback, £25, 

216 pages. ISBN 97814 

73898912. Visit www.penand-sword.co.uk. 

These reviews in full, and 

others, are on the ‘reviews’ 

part of our website. 

Security Manager’s Guide 

to Disasters: by Anthony 

Manley. Published by CRC 

Press, paperback, £59.99, 

408 pages. ISBN 9781 

138113695. Visit www. 

crcpress.com. 

68 

Guide for 

easier 

access 

Designing Physical Access Control 

Systems is an ebook and physical 

book by Ross Bale, a ‘design guide 

for consultants’. 

The book does not name 

particular companies or 

products, although he does 

work for an access control product 

company. His work is aimed at M&E 

consultants and building services 

engineers who are designing physical 

access control systems for new 

building projects, in some cases 

with little to no experience, he says. 

He begins sensibly with the first 

principles - why have access control 

systems at all? - then goes into the 

ingredients, if you like. The server and 

workstation, the security controllers, 

the door furniture and locks. He then 

proceeds to the design considerations. 

Again, in clear English he points out 

for example the difference between 

identification, and verification. An 

access control system authenticates 

- that is, confirms the identity of 

someone, or something - whether 

through something you have (a card 

or key fob); something you know 

(typically a PIN code) or something 

that you are (biometrics; your 

fingerprint, iris scan, face or vein). 

Biometrics 

The author takes us through RFID 

cards, read range and frequency, and 

as for biometrics the points to bear 

in mind - the convenience, comfort, 

and false acceptance and rejection 

rate (because it’s as annoying to the 

person seeking legitimate access to 

be barred, as it is a security breach 

for someone who isn’t authorised, 

to be let in). Some biometrics are 

more popular and mainstream than 

others - a hand is fast and easy to use 

we’re told, for one thing because you 

don’t have to remember which finger 

you have to show for the fingerprint. 

“Hand geometry has a higher false 


acceptance rate than fingerprint, but 

a lower rejection rate.” Intriguing 

is weight verification, whereby 

weight sensors are built into an 

airlock device; the person seeking 

access presents a card, and while the 

person is locked inside the airlock, 

between one door and another, they 

are weighed on a pair of scales. Most 

systems allow a variance of around 

10 per cent, in case you are dieting, 

or have had a heavy meal; but the 

point of checking weight is that you 

are not leaving or entering a site or a 

part of a building with something you 

shouldn’t. As the author adds, some 

people may feel embarrassed if they 

are kept waiting because the system 

has found their weight different from 

the weight when they enrolled. 

Smartphone as credential 

Particularly useful is the chapter 

‘smartphone as credential’, which 

goes through the growing trend 

of a smartphone being used as the 

access control credential, instead of 

a plastic card. As the book sets out, a 

smartphone has advantages - people 

may lose or tire of having one or 

indeed several cards; and who dares 

to forget their phone when they leave 

the house?! The chapter goes through 

how credentials are set up on the 

phone, whether on the device or the 

SIM card; or, credentials can be stored 

on the Micro SD Card. There are 

practical considerations; what if the 

devices used for access control are not 

owned by the company and given to 

the employees. On other words, what 

if employees are ‘bringing their own’ 

device, and they’re downloading the 

company’s access control credential. 

The book advises - indeed, says that 

it’s essential - for the company to state 

a policy. If the phone is lost, or stolen, 

the employee must agree to a ‘remote 

wipe’ of the phone, to protect against 

unauthorised access. p 

Visit http://rossbale.com/designbook/. 

IRAQ MEMOIR 

Investigating Organised Crime and 

War Crimes, the title of Anthony 

Nott’s memoir, was what the senior 

UK policeman went to Kosovo and 

Iraq to do. Besides all the merits of 

first-person autobiography - giving 

us, the reader, a ringside seat - Nott 

has an important story to tell, and he 

puts across well and movingly the 

pain and rewards of doing such work. 

On the kidnap and death of Margaret 

Hassan in Iraq, Nott sets out how the 

UK government’s ‘strategic approach 

was to distance itself from her British 

nationality’. Nott repeats the official 

well-worn phrase, that the UK would 

‘not negotiate with terrorists’. He 

bluntly calls that ‘fundamentally 

flawed and doomed to failure’. In 

what he describes as a ‘new age of 

protracted asymmetric warfare’, he 

wonders if new laws are needed, 

‘to protect us all from the new and 

emerging dangers of the 21st century’. 

As for whether to negotiate with 

hostage taking terrorists, Nott argues 

this policy is flawed (‘as a practical 

cop, it is in my DNA to negotiate’). 

On paying a ransom, he does think 

that the UK government position of 

not paying ransoms is correct. p 

MANAGING EMERGENCIES 

Security Manager’s Guide to 

Disasters: Managing Through 

Emergencies, Violence, and Other 

Workplace Threats by Anthony 

Manley covers plenty of ground, as 

indeed it has to, given the title. The 

author, an American, was a policeman 

and is now a security consultant. He 

opens with roles and some necessary 

attributes, then moves on to actual 

threats, not only security ones such 

as acts of terrorism but extreme 

weather, and fire. While some of those 

catastrophes are unlikely to happen 

to a reader, he does go into violence 

in the workplace at length, which 

touches on general management, and 

HR issues such as absenteeism. As 

a book from the United States, some 

parts, such as the criminal and civil 

law, are not as suited to a non-US 

audience, and knocks out about the 

last fifth of the book for UK readers. 

Many of the news and other examples 

cited are likewise from the US. 

Whatever the threat, man-made or 

natural, random and sudden or not, we 

should guard against complacency. 

As the author writes early on: “Bear 

in mind, therefore, that the best time 

to respond to a disaster is before it 

happens.” He makes the case for 

proactive asset protection. p 


p68 Books 27-10.indd 1 16/09/2017 21:39

Biometrics 

FACE UP TO THE FUTURE 

Apple’s latest version of the iPhone, iPhone X 

(pronounced 10) has been hailed for its Face ID feature. 

That’s facial recognition, using a TrueDepth camera 

(marketed also for taking selfies; and for analysing 50 

muscle movements so you can mirror your expressions 

in ‘Animoji’ such as panda, pig or robot). You can use it 

with Apple Pay. While Apple hardly needs our or any free 

publicity, this shows biometrics becoming mainstream. 

Stephen Cox, Chief Security Architect at SecureAuth, an 

authentication and cloud access product company, said 

that this feature ‘quite simply has the potential to shape the 

future of biometric authentication’. He said: “Biometric 

technology, of course, is based on the fact that each person 

is unique – a person can be identified by his or her intrinsic 

physical or behavioural traits. But it is important to 

remember that authentication via facial recognition is not 

new and that no security measure alone is a silver bullet. 

While it is difficult to replicate the facial features of a user, 

early attempts at this technology in consumer devices were 

easily defeated by simply placing a picture of the users face 

in front of the camera. The iPhone X has 3D capabilities 

that can judge distance, a mitigation for this vulnerability. 

latest iphone hailed: 

Still, no single authentication technique is beyond the 

reach of attackers. Devices will be hacked and sensors will 

be tricked. It is important to layer such technology with 

adaptive authentication methods, such as IP reputation, 

phone number fraud prevention capabilities or behavioural 

biometrics. Security is very much about layers.” 

Culture shift 

Ollie Hayler at Fujitsu Cyber Security and Enterprise 

said that Face ID highlights the shift in security culture 

among consumers. “Where biometric solutions were 

once deemed futuristic and unsafe, it is now commonly 

accepted that neither using a combination of symbols, 

numbers and letters nor changing passwords periodically 

can keep accounts safe from cyber threats. Passwords and 

PIN numbers are becoming a thing of the past as they 

can be copied, stolen, guessed or shared easily. Leigh- 

Anne Galloway, cyber security resilience lead at Positive 

Technologies, said there is nothing more reliable than a 

long-randomised password. “Fingerprint scanning, facial 

recognition, bluetooth, geolocation and even a short PIN 

are all ways to simplify access not only for yourself, but 

also for a potential attacker.” p 

The iPhone X 

Photo courtesy of Apple 

Stay Connected to your Security 

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SECURITY 23 

p69 biometrics 27-10.indd 1 16/09/2017 21:40

Spotlight feature on: 

WE MOVE with trust 

You may not have consciously noticed, but 

a major manufacturer of video surveillance 

solutions, which was previously known as 

Samsung Techwin, has successfully changed 

its name to Hanwha Techwin and at the same 

introduced the Wisenet brand as its main 

product brand name. The rebranding of the 

company and its products and solutions, 

which by all accounts been achieved without 

any disruption to its business or that of its 

customers, was a logical step to take following 

on from its acquisition by the Hanwha Group. 

In this interview, we ask Bob (H.Y.) Hwang 

Ph.D., Managing Director of Hanwha Techwin 

Europe to outline what else may be changing 

following a recent announcement that the 

Hanwha Group intends to continue to nurture 

and invest in its Security division. 

Question: Bob, with the rebranding exercise 

almost totally complete, what is your strategy 

for the remainder of this year and beyond, to 

ensure your company continues to succeed? 

Answer: I think it is important to highlight that 

the encouragement and support we receive 

from our parent company has reinvigorated the 

Hanwha Techwin team. It has empowered us 

to invest in an exciting product development 

programme which has delivered immediate 

results and we now have a formidable range 

of affordable video surveillance solutions for 

virtually any application or project. Our ongoing 

research and development programme, 

involving carefully selected technology 

partners, is also laying down the foundations 

for our long term success. 

70 


Q: Your recent marketing activities have ‘WE 

MOVE with trust’ as a central theme. What 

does this mean in practical terms to your 

customers? 

A: ‘WE MOVE with trust’ is a philosophy 

which is shared by all my Hanwha Techwin 

colleagues. It reflects the positive attitude we 

have in terms of the actions we take to support 

our end-user customers and a commitment 

to move forwards with a passion, to excel in 

everything we do. This philosophy embraces 

our determination to build on the trust we have 

in our distribution and technology partners and 

covers many different aspects of our business 

activities. We respect and highly value their 

expertise and the vital contribution they make 

to the supply chain, for the benefit of those 

who rely on our solutions to keep people, 

buildings and assets safe or to 

introduce business efficiencies. 

Q: Can you give some examples of 

how this philosophy is applied on a 

day-to-day basis? 

A: It means, for example, we can 

be trusted to keep our promise to 

installers, system integrators and our 

business partners throughout Europe 

that we will continue to invest in our 

pre and post sales support team in 

line with increasing demand, and 

there will be continuity in the supply 

of our products which are being 

Pictured this page: Above, Bob (HY) 

Hwang, Hanwha Techwin Europe MD; 

below, a box and bullet camera in the 

Wisenet X series 

designed and produced by the same talented 

people in the same factories as they have 

always been. It also means we can be trusted 

to remain vigilant to ensure Wisenet cameras, 

recording devices and software are equipped 

to minimise the threat from cyber attacks. 

Although no manufacturer can offer 100 per 

cent guarantees, we have a sustained testing 

and monitoring programme designed to identify 

evolving new threats to the integrity of our 

solutions. We are committed to being open and 

honest with our customers when new cyber 

security threats are identified, moving quickly 

to develop further advanced versions of our 

firmware to combat them. 

Technology partnerships 

Q: You clearly place considerable importance 

on the technology partnerships you have 

developed with other manufacturers. How 

is this benefiting your customers in real-life 

terms? 


p70,1 SpotWisenet 27-10.indd 1 16/09/2017 21:41

Spotlight feature on: 

A: We take pride in taking the lead in the 

design, development and production of 

innovative, feature rich camera and recording 

solutions, but we appreciate our customers 

quite often wish us to provide them with a total 

solution. The technology partnerships we have 

established with other manufacturers who 

are experts in their respective fields, ensures 

end-users are able to achieve more from their 

investment in video surveillance in addition 

to capturing superb, high definition images. 

The open platform technology and massive 

processing power of the chipsets incorporated 

into our Wisenet cameras means that we are 

able to run multiple edge-based applications. 

Although virtually any application can be 

uploaded to the cameras, we have carefully 

chosen specific applications from preferred 

technology partners and made these available 

out-of-box to ensure seamless integrations 

and easy installation. These include: 

l Retail analytics solutions: Wisenet people 

counting and heatmap cameras can be 

put to work straight of out-of-box. They 

offer accurate, real-time information about 

customer in-store behaviour and provide 

retailers the opportunity to measure store 

efficiency between footfall and actual sales. 

They also identify the busiest days, times 

and seasons, helping to manage peaks and 

troughs of customer flow at checkouts. Both 

cameras feature applications developed by our 

technology partner, Facit Data Systems. 

l As result of our technology partnership with 

Sprinx Technologies we are now also able to 

offer a complete traffic incident solution. Our 

Wisenet X camera series has been integrated 

with an Automatic Incident Detection and 

Traffic Data (AID) application from Sprinx 

Technologies, making it easier to detect 

incidents and keep traffic on the move. The 

complete AID solution allows reliable detection 

of incidents and events in traffic flow on critical 

Pictured this page: Top, the cameras 

in the Wisenet X series; above, the 

Sprinx traffic data application 

infrastructure, such as roads, highways, 

tunnels and intersections. 

l We are also working in partnership with 

analytics experts FF Group to offer a suite of 

ANPR solutions ranging from car park access 

control for business applications, through to 

large scale city wide based systems, which 

enable local authorities and police to keep 

people safe, as well as detect illegally parked 

vehicles and other traffic infringements. 

Looking to the future, we have anticipated 

the huge potential of AI (Artificial Intelligence) 

technology and will be collaborating on the 

intelligent video analysis platform which is 

currently being developed by NVIDIA. This will 

feature AI GPUs based on Deep Learning on 

security devices. We will be looking to develop 

AI cameras and storage devices capable of 

autonomously detecting abnormal movements 

and situations by utilising the NVIDIA platform 

which we will apply to our city surveillance, 

retail and traffic solutions. 

Wisenet X 

Q: You have recently been heavily promoting 

the new Wisenet X camera series. What is 

it about these cameras which makes them 

stand out in a market which seems to be 

overcrowded with video surveillance cameras? 

A: When we launched the Wisenet X camera 

series earlier this year, we believed we had 

also delivered on our commitment to set a 

new standard for IP network video surveillance 

cameras. Wisenet X 2MP or 5MP cameras 

and domes are at the heart of what I referred 

to earlier as our formidable range of cameras 

which are collectively able to provide costeffective 

options for small offices and shops, 

as well as ultra high performance solutions for 

high security and mission critical commercial 

applications. Wisenet X series cameras are 

equipped with the World’s best 150dB Wide 

Dynamic Range (WDR) and the World’s 

best F0.94 motorised varifocal low light lens. 

Together, these features ensure superb quality 

images are captured regardless of the lighting 

conditions, from bursts of bright sunlight to 

almost total darkness. Wisenet X cameras 

are also supercharged by the most powerful 

chipset ever incorporated into a full camera 

range. With all new architecture, the Hanwha 

Techwin proprietary chipset runs up to three 

times faster than older generations of chipsets 

and this delivers much faster processing of 

video and on-board applications. 

Q: Is the Wisenet X series proving to be 

popular with your customers? 

A: Yes, and we are confident that sales 

will continue to increase following the 

announcement that we have successfully 

accelerated our programme to integrate 

Wisenet X cameras with leading VMS 

solutions such as Genetec Security Center 

5.6 and Milestone XProtect. This is yet 

another example of how our ‘WE MOVE with 

trust’ philosophy is realised in the form of 

technology partnerships which ensure our 

end-user customers are able to achieve the 

full benefit from their investment in a video 

surveillance system. 


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Entry Panel 

New from Videx is an internal video door 

entry panel. The KR-AV, pictured, is for 

residential apartments when visitors have 

already gained access to the main building. 

The KR-AV enables an extra entry point 

outside an apartment, so residents can see 

the visitor on their videophone, talk to 

them and grant or deny access. The panel 

comes as a flush mount internal model, in 

white (KR-AVW) or black (KR-AVB) 

finishes or a surface or flush vandal 

resistant entry point. For use with the 

VX2200 door entry system, the panels can 

be used as stand-alone, or part of a larger 

system where an apartment also needs a 

local entry panel by their front door. 

Door Closer 

Among the exhibitors at the Master Locksmiths Association’s MLA 

Expo from October 6 to 8 at the International Centre in Telford is 

dormakaba. The company’s stand will showcase cylinder, padlock 

and door closure products as well as its new cloud based access 

system, exivo. dormakaba describes exivo as a complete security and 

access control system, aimed at small to medium sized businesses, 

web-based, and fee-based paid on a price per door basis. On display, 

will be dormakaba’s new 300 Lock series, a mortice lock range for 

timber and steel doors, plus the new TS98 XEA am-action door 

closer, pictured, which is suitable the makers say for all installation 

positions. A ‘Virtual Design 

Centre’ will provide a new 

means of showcasing its 

product range. The company 

says its new VR experience 

will take participants to a 

fully immersive virtual 

reality world. The firm is 

running a free safe lock 

training course on Sunday, 

October 8, from 10.30am. 

Cyber Essentials 

Hanwha Techwin Europe has been certified as 

compliant with the UK Government-backed 

Cyber Essentials scheme. 

It verifies that the manufacturer has procedures 

in place to minimise the threat of an attack 

on the IT system at the company’s head 

offices in Chertsey, Surrey, and extends to 

laptops used by field-based employees. Bob 

(HY) Hwang PhD, MD of Hanwha Techwin 

Europe, pictured, said: “We are constantly 

evaluating and updating our IT security to 

negate the risk of any disruption to our business or our business 

partners. Our cyber security programme is a key element of our ‘WE 

MOVE with trust’ philosophy and reflects the proactive stance we are 

taking to protect confidential data. Beyond the scope of the Cyber 

Essentials scheme, we remain vigilant to ensure our Wisenet cameras, 

recording devices and software entrusted to protect property, people 

and assets are equipped to minimise the threat from cyber attacks. 

We have a sustained testing and monitoring programme designed to 

identify evolving new threats to the integrity of our solutions. We are 

determined to be open and honest with our customers when new cyber 

security threats are identified and will move quickly to develop further 

advanced versions of our firmware to combat them.” 

IR Camera 

New from VIVOTEK, the Taiwanese 

IP surveillance product company, 

is its 180 degree IR panoramic 

network camera. 

Building on the CC8370-HV 

outdoor camera, the 3-megapixel 

CC8371-HV offers 180 degree 

horizontal panoramic views with 

an adjustable 25 degree tilt angle and new 15 metre infra-red 

illuminators, for video at night. The makers say that the camera 

with an anti-ligature design is suitable for indoor and outdoor uses. 

Its WDR (Wide Dynamic Range) Pro is for capturing the dark and 

bright areas of an image and combining the differences to create a 

realistic representation of the scene. The camera includes two types 

of mounting plates, and users can choose flat mount or cable 

management tilt mount accessories for installation. With the builtin 

microphone, sounds within 5m can also be monitored. 

Store Partner 

CNL Software and Promise 

Technology have formed a 

technology partnership, aimed at 

enterprise security applications. 

CNL provides Physical Security 

Information Management 

(PSIM), and Promise open storage platforms for video surveillance. 

The two firms say the partnership will enable CNL to provide an 

IPSecurityCenter PSIM platform to use Promise’s products. This 

allows integration the companies add. John van den Elzen, General 

Manager Surveillance at Promise said: “Promise’s server and storage 

appliances are custom-built to offer the highest level of performance 

for IP video surveillance. When it comes to PSIM implementations, we 

are aware that assurance and quality are paramount to reduce support 

needs and ensure availability. Our focus on innovation means that we 

are more efficient, allowing less hardware, less maintenance and a 

lower cost of ownership. We are active in all the key video surveillance 

segments and can offer solutions for deployments of any size.” 

Privacy Filter 

You’re looking at a 

digital screen? That 

could be displaying 

sensitive information. 

3M has launched a 

‘privacy filter’ that lets 

users view their screen, 

while helping to protect 

the privacy of what’s displayed. The filter, for monitors, laptops and 

tablets, provides an average 30 percent more clarity than standard 3M 

Black Privacy Filters, it’s claimed. Jessica Walton, global business 

manager at 3M, said: “More workers are choosing displays and 

monitors with high resolutions for a vibrant viewing experience. The 

new 3M High Clarity Privacy Filter delivers our highest degree of 

screen clarity to date so workers can take full advantage of modern 

devices featuring high-resolution displays, full HD imagery, cuttingedge 

graphics cards, and glossy screens.” According to the product 

firm, the filter provides black-out privacy from side views outside a 

60-degree viewing angle. This creates a side view barrier to prying 

eyes and visual hackers who try to capture sensitive, confidential and 

private information from screens. The filter reduces blue-light 

transmissions from screen displays by 35pc, the makers say. The filter 

also gives screens extra protection from everyday dust and scratches. 

72 



p72,3,4 Prods 27-10.indd 1 16/09/2017 21:42

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Camera Range 

New from Johnson Controls are Illustra Flex 3 

megapixel (MP) mini-dome (pictured), bullet and 

box cameras. 

As for compression, going beyond H.264 and 

H.265 methods, the embedded IntelliZip monitors 

and then adjusts system streaming parameters, 

matching the camera’s field of view activity. The 

video quality is automatically adjusted when motion is detected 

to maintain detail, the makers say. When activity ceases, the 

video adjusts and optimises the bitrate, helping to reduce network 

bandwidth usage and video storage. The new Illustra Flex cameras 

also feature TrickleStor, which allows 

the cameras to record video at the edge 

of the network, even despite any outage. 

The camera will detect an interruption or 

stoppage and begin to record to its SD card. 

Once the connection between the camera 

and network video recorder (NVR) resumes, 

TrickleStor will transfer the video from the 

Inspection Drone 

Dahua Drones are for use in 

varied safety inspection and 

security scenarios. The drones, 

with 38 minute battery life, 

can checks utility towers that 

are otherwise hard and risky 

to reach. In cases of fire, 

the drone can fly to the site, transmitting data to ground teams, so 

that they can make the right move. Again, overhead inspection can 

prevent a further fire. Arriving at crime scenes, the drones can record 

real-time visual information, using its multifunctional camera, which 

is capable of optical zooming 30-times so the drone can work from 

a distance where it won’t be noticed by criminals; thermal imaging 

(for work at night) and automatic recognition of faces or wanted cars. 

Using wireless transmission the information collected is accessible to 

mainstream video management software. And the drone can provide 

surveillance in multiple flying modes of public events. 

Smart City 

Dahua says that the deeplearning 

in its Smart City 

Solution re-defines video 

analysis. Dahua reports that it 

achieved 99.78 per cent facial 

recognition accuracy in LFW 

(Labeled Faces in the Wild, a 

facial recognition benchmark for academic purposes) in October 2016. 

Deep-learning allows classification of people and vehicles appearing in 

video, and capturing details such as clothing colour, gender, headgear, 

license plate number, vehicle colour, size, make and model, phone 

use, and seat belt use in a vehicle. Smart City Solution has four parts: 

prevention, detection, response and investigation. By improving each, 

you can improve the city in general. Prevention means picking out and 

focusing on potentially dangerous persons. This requires the collection 

and analysis of big data. The solution provides forecasting models that 

give a better chance of predicting events. For example, with analysis 

of violation data from traffic enforcement cameras, the system can 

generate a watch list for the vehicles with a record of violations. 

SD card to the NVR, for uninterrupted 

video. The True Wide Dynamic Range 

(WDR) function available across the 

Flex products allows cameras viewing 

a scene with high-contrasting lighting 

to balance shadows and highlights to 

maintain image detail. This feature is 

the manufacturer says for use where 

windows or doors are areas of interest. 

The Flex 3MP cameras also comes with a P-iris lens that works 

with custom software algorithms to provide image sharpness in 

all lighting, it’s claimed. Stuart Bettle, Video Product Marketing 

Manager, EMEA, Security Products, Building Technologies and 

Solutions, Johnson Controls said: “Providing a high-quality, 

seamless and economical video experience is at the heart of these 

latest Illustra Flex introductions. Whether it’s P-iris to ensure the 

clearest image, TrickleStor providing end-to-end recording fail-over, 

or IntelliZip to maximise bandwidth, we’re focused on meeting the 

needs of our customers on every front.” The Flex 3MP domes come 

in indoor and outdoor versions. All models provide motion detection 

for intruder alerts; and are ONVIF compliant. 

IR PTZ 

Among new cameras from FLIR is the Quasar 

1080p infra-red pan and tilt, pictured. 

The makers describe it as a camera suitable 

for indoor and outdoor use, day and night, 

in critical infrastructure and airport uses. 

The product offers 30-times continuous, 

auto-focus optical zoom; up to ten times 

digital zoom; infra-red illumination to a 

distance of 200m; up to 20 privacy zones; 

and gyro-based image stabilisation. The 

dome works with FLIR’s United video management software 

(VMS). Its adaptive streaming reduces bandwidth and workstation 

load. It offers multi-stream compression of video with the H.264, 

H.265 and MJPEG methods. Also new is the Quasar Hemispheric 

mini-dome in 6 megapixel and 12MP models, with two-way audio, 

and infra-red lighting; and in the Ariel series a mini-dome and bullet 

camera, that each work with United VMS. 

Airport 

Solution 

Dahua describes 

its Airport Solution 

is a unified security 

system combining 

multi-functional 

HD surveillance 

cameras with deep-learning AI that can analyse big data whether of 

cars, faces or number plates. Cameras can recognise license plate of 

vehicle at an airport, which can trigger an alarm when illegal, stolen 

or blacklisted or other suspect vehicles are detected. Likewise in 

terminal buildings, HD surveillance cameras with deep-learning AI 

can provide face recognition and verification of e-passports. At the 

perimeter, since there is hardly any light to illuminate the area, it is 

even darker than the apron; hence use of thermal imaging cameras. 

Dahua reports that its thermal imaging offers pan, tilt and zoom 

(PTZ) function, and detection of vehicles kilometres away. The firm 

reports a case of covering an airport perimeter of 30km. 

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Fire Detection 

New from Kentec is its Taktis fire detector 

and alarm. It comes in 2-8 loop or 2-16 loop 

versions and certified to EN54-2 and EN54-4. 

According to the makers it’s for use in larger 

buildings. It has the capacity to be networked 

up to 128 panels and repeaters, and offers a 

touchscreen interface and Qwerty keyboard. 

You access the menu and control functions by a six-digit code 

or enable control key switch, allowing up to 64 user accounts 

to be configured with different profiles and access permissions. 

Multiple protocol support on one panel (in banks of two loops) 

gives flexibility. Its cause and effect capacity allows 5000 cause and 

effect entries with up to 40000 inputs/output across the network. 

The product supports a 10,000 entry log with filtering that records 

system activity down to event type, dates, zone, panel and address. 

Cloud Integration 

SALTO has launched an integration 

platform powered by SALTO’s KS Keys as 

a Service cloud-based access control. This 

first KSconnect integration – with Panasonic 

Cameramanager – offers KS users access and 

video, the companies say. SALTO’s Chief 

Marketing and Sales Officer Marc Handels 

says: “One of the greatest things about 

the cloud is the ability to collaborate and 

when we developed our SALTO KS Keys 

as a Service cloud-based access control product, we prepared it to be 

integrated in many different cloud environments.” SALTO says that its 

KS, with more than 2,000 systems, offers cloud-based access control, 

for example for retail, co-working spaces and rental properties. And 

SALTO KSconnect allows for KS cloud-based access control to be 

integrated with other security applications – such as video. Panasonic 

describes Cameramanager as a video surveillance solution for small 

to medium sized businesses, such as stores, hairdressers and cafes. Its 

users can view and manage cameras anywhere and anytime and watch 

stored HD footage via smartphone, or tablet. 

IR Cameras 

Arecont Vision MicroDome 

generation 2 (G2) cameras 

have had infra-red (IR) 

illuminators added. 

Available are a range 

of indoor or outdoor 

day-night models with 

1.2 megapixel, 1080p, 

3MP, or 5MP resolution 

choices. Lens options 

range from 2.1 to 16mm, for various surveillance requirements. 

Remote focus simplifies set-up and reduces installation time, the 

makers say. The company’s SNAPstream technology reduces camera 

bandwidth consumption in all MicroDome G2 with IR models without 

impacting image quality, the firm says. The MicroDome series is 

designed for applications with challenging lighting, featuring a daynight 

mechanical IR cut filter. For places with strong backlighting, 

reflections from wet flooring, streets, or puddles, or contrast due 

to fog, mist, or glare, optional wide dynamic range (WDR) 1080p 

and 3MP models are available. Built-in CorridorView technology 

provides better coverage of hallways, corridors, and other narrow 

spaces without the manufacturer says wasting pixels on unchanging 

areas. The MicroDome G2 with IR is ONVIF (Open Network Video 

Interface Forum) Profile S compliant for IP-based video. 

74 


Biometric Partners 

Fujitsu has entered a partnership agreement with the Hungarian 

biometrics company, BioSec Group Ltd. 

Fujitsu will sell Budapest-based BioSec’s palm vein recognitionbased 

products in the Fujitsu product range, offering physical 

access control, IT security, and stadium security (the StadiumGuard 

product), in the EMEIA region. The firms describe the products as 

an alternative for passwords, PIN codes, keys, cards and tokens; 

as biometrics are something the user is, people do not have to 

remember passwords or search for keys or access cards. According 

to BioSec, the future’s security is in our hands, or more precisely 

in our veins, as our vein pattern is a unique physical characteristic, 

which provides ‘material’ for authentication. BioSec reports that 

it has been developing 

biometrics based on 

Fujitsu’s PalmSecure vein 

pattern recognition for 

almost a decade. 

Access and VMS 

Nedap was among the companies 

at video management software 

(VMS) developer Milestone 

Systems’ Integration Expo event 

at Daventry last month, showing 

its AEOS end-to-end security 

product. Visitors saw how the 

integration between Nedap’s 

AEOS and Milestone XProtect Access Plug-in allows users to use the 

features of an access system inside the VMS. This allows operators 

to exchange card-holder data, monitor entrances, manage alarms and 

perform video verification, in one integrated system. By encrypting all 

communication between a card, the controller and the server, security 

is ensured at every level of the access control system: from the level 

of the door to the very core of the AEOS the product developer says. 

Card readers have no role in decrypting data, for example, ensuring 

secure communication between card and controller. 

Control Panel 

Pyronix has launched the EURO 46 V10 

intruder alarm control panel. 

It’s the latest addition to the V10 range, 

for the UK and Republic of Ireland 

markets. Pyronix says that it streamlines 

the product range, while adding new 

functionality and offering installers 

up-sell opportunities. This latest 

release from the Rotherham-based firm 

replaces the EURO 46 and EURO 46 

APP variants of panels and brings them under the V10 umbrella. That 

means less stocking of multiple panels, with the same great features in 

the previous versions. Rather than the installer adapting their product 

holding for various installations, the EURO 46 V10 will adapt its 

programming structure based on the communicator that’s installed. 

This means that installers can upgrade systems to be HomeControl+ 

App compatible, by switching the communicator rather than the entire 

panel. According to the product manufacturer, this offers far more 

up-sell opportunities to the installer. The new EURO 46 V10 will be 

sold in two variants; a small and large metal end-station. This gives 

installers the choice of grade 2 and grade 3 installations respectively 

and even offers the facility of a grade 3 compliant app compatible 

system. An installer can add Enforcer two-way wireless peripherals to 

a site with the EURO ZEM32-WE two-way wireless expander. 



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PIR Integration 

Luminite Electronics, the manufacturer 

of wireless and hard wired PIR (passive 

infra-red) detectors, reports a new 

IP integration with one of its main 

distributors, Videcon Ltd, distributor of 

the Concept Pro CCTV range. Luminite’s 

Genesis PIR detectors now can work with 

the Concept Pro VHDIP and VXHAHD 

ranges. The integration enables up to 64 

Genesis detectors to directly interface 

with these models using the Genesis IP 

masthead. The Concept Pro network video recorders (NVRs) work 

with the license-free video management software iPims, remote 

monitoring integration with the Immix and Sentinel stations and 

secure P2P connection with the Concept Pro Viewer App for iOS and 

Android devices. Luminite says that new features have been added to 

the Genesis 1 and Genesis 2 models. The current compatible NVRs are 

VHDIP-V2, VHDIPM-V2, VXHAHD and VXHAHDM (eight and 16 

channels only). 

Safe Room 

The Panic Room Company 

has launched a safe room 

rental option. The Yorkshirebased 

firm says that’s aimed 

at businesses and private 

individuals, looking to 

provide a safe room on a 

site or have access to such 

a room for a set time as 

extra security. Paul Weldon, MD of The Panic Room Company, says: 

“Renting a safe room is a highly affordable and flexible alternative to 

a full asset purchase. The rental option is ideal for any commercial or 

residential client who is looking to increase security in the workplace 

or private residence. A rented safe room can be very easily relocated 

whenever and wherever a client requires and adapted to suit a variety 

of different environments. From first call to installation only takes 

five to six weeks too so the benefits of having a safe room within the 

premises or in a property can be realised very quickly and efficiently.” 

The company reports it has already installed several rentals in London. 

Hybrid Panel 

Pyronix have launched the DIGI-WIFI/XA 

communicator for the hybrid EURO 46 APP 

control panel. 

The alarm company says installations are 

much more efficient. All you have to do is 

fit the control panel in a convenient location 

and log-in to the user’s wi-fi network. No 

running of Ethernet cables; no impractical 

cable entry location; no data costs; no extra 

data use, no monthly contracts. No need to 

keep it topped up. Just the connection. The 

DIGI-WIFI/XA module fits inside the panel, 

with the external antenna fixed vertically up 

to 1m away. The makers add that the panel 

communicator works with Wi-Fi 

connectivity of 2.4GHz. It is not compatible 

with 5GHz. The panel also works with HomeControl+ App and 

PyronixCloud, besides connecting to an alarm receiving centre (ARC) 

via Fast Format IP, Contact ID IP or SIA 3 IP. An installer can provide 

a user with a smartphone app to control their security from anywhere 

or an ARC connection. Meanwhile the installer can up-sell. 


Pod Barrier 

Derbyshire company 

Securiscape has 

tested a device 

designed to protect 

crowds from 

attackers using 

vehicles as weapons. Securiscape says that its new SecuriPod creates 

a temporary barrier which is capable of stopping a truck in just five 

metres, Mira tests in Leicestershire, pictured, suggest. Consisting of 

a series of 620kg, seven-foot-tall metal pods standing 1.2m apart and 

linked together at the top and at the base by steel cables, the product 

allows pedestrians free access. However, if a truck or other vehicle 

were to attempt to gain forced entry to where people are gathered, it 

would be almost surrounded by SecuriPods and ensnared in the cables 

in seconds, bringing it to a halt. The products were inspired by the 

child’s toy Weebles, which as the advertising said, wobble but they 

don’t fall down. Likewise when the pods are pushed over by a vehicle, 

the cable at the base lifts into the air and gets entangled in the vehicle’s 

wheels. The product, which can be rented for events and installed in 

a minutes, the makers say, was developed after terror attacks in Nice, 

Berlin, London and Barcelona, where attackers used lorries and vans. 

Compliance Audit 

Connect Security Solutions, 

suppliers of guard tour patrol, homecare 

monitoring and time and 

attendance products, have developed 

Sight On-site to help businesses 

manage compliance. The audit 

product, which works with Android 

mobile phones, enables employees to 

tick off a series of actions on an online checklist, to show they are 

complying with policies. The mobile app is the developers say suited 

to businesses with health and safety and monitoring responsibilities, 

such as universities, shopping centres, nursing homes, hospitals and 

managed office space. Connect’s director Mark Parry, pictured with 

Jack Nutter of Sight Onsite, said: “With over ten years’ experience of 

providing the security and facilities management industries with patrol 

systems and compliance software, we had spotted a gap in the market. 

We know that different industries have different, but equally important 

compliance needs, and the Sight On-site software is adaptable.” 

Cyber Protection 

As more and more security systems 

and devices become IP networked, 

it’s important for installers and users 

to consider how their systems will 

be protected against cyber attacks, 

says a UK CCTV manufacturer. 360 

Vision Technology has partnered 

with software control firm Visual 

Management Systems Ltd to guard 

from cyber attacks on IP surveillance. 

A security breach of an IP network 

can lead to system inoperability and network downtime, and at worst, 

access to corporate networks. 360 cameras and Visual Management 

System Ltd’s Titan Secure PSIM (Physical Security Information 

Management) system can exceed 802.1x authentication protocols and 

encryption to provide the protection for surveillance networks via 

patent pending technology, the firms say. Designed to CPNI (Centre 

for the Protection of National Infrastructure) standards, this protocol 

and encryption offers a far higher level of hacking protection, the firms 

say. The argue that security and IT managers have a lot to lose should 

they ignore the security risks. 


75 

product news 

p75 Prods 27-10.indd 1 16/09/2017 21:42

Directory of Services 

access control 


Interguard 

2 – 8 Door Interlock Systems 

available off the shelf with a range of 

comprehensive kits and accessories. 

Specified throughout numerous 

industries; security, cash handling, 

pharmaceutical, etc. Interguard 

delivers a comprehensive solution. 

Door Interlocks 

UK Manufacturers of High Quality 

Security and Control Equipment 

www.hoyles.com 

Tel: +44 (0)1744 886600 


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CCTVdirect-2015-PS-Directory2.pdf 1 20/02/15 4:09 pm 

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These brands - American Dynamics, Bentel, 

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Manage employee vetting and screening process with ease 

+44 (0) 1384 237 333 mail@gallinet.com www.gallinet.com 

In-House operation by your own staff or outsourced monitoring using our professional 

NSI Gold accredited Control Room. 

78 

october 2017 

PROFESSIONAL SECURITY 




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Websites, PR and marketing 

services for electronic security 

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EST: 1996 

NASDU is a not for profit 

Membership Association for the 

development of standards & qualifications 

for the UK private security dog sector. 

NASDU provides assistance to: 

• Companies and Handlers in meeting the 

requirements of BS 8517-1: 2016 GP Dogs 

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october 2017 PROFESSIONAL SECURITY 79 



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80 

october 2017 PROFESSIONAL SECURITY 




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Bringing together top security industry 

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october 2017 PROFESSIONAL SECURITY 

81 


The things you say Write to: Professional Security Magazine 

Westcroft, Cannock Road, Wolverhampton WV10 8QW 

Phone: 01922 415233 Email: info@professionalsecurity.co.uk Web: www.professionalsecurity.co.uk 

Knife crime issues 

I would not want it thought that I leap into action 

every time my chum Steve Collins goes to print, 

but I must again take issue with his position on 

knife crime, repeated in Professional Security, 

September 2017 – although, this time, I 

(almost) agree with him. Logic seems to be 

completely missing in current discussions of 

knife crime. “Knife crime is now four times more 

prevalent than gun crime”. Of course it is – 

have you ever tried to walk into a hardware 

store and buy a gun? Does everyone have a 

rack of guns hanging in the kitchen? There is a 

complaint that we are continually assured ‘knife 

crime has fallen’, but that those statistics are 

‘massaged’. And yet, 120,000 fewer people with 

violence-related injury were treated in A&Es 

across England and Wales in 2016 compared 

with 2010. So, ‘between 2014 and 2016 the 

number of children carrying knives in London 

schools rose by almost 50pc’. What actual rise 

is that – up from 2pc to 3pc of pupils is a 50pc 

rise. In my schooldays, virtually every boy (yes, 

it was a boy thing) carried a knife in school – 

for playing ‘split the kipper’ and other harmless 

pursuits. Now a child doing that is ‘a potential 

murderer’. In amongst all of these figures 

showing offences involving knives, where is the 

figure that shows what percentage of the knives 

were being carried illegally in a public place, 

and how many were kitchen knives turned on a 

domestic partner in the home? PC Keith 

Palmer’s killing – used an edged weapon - in 

Westminster in March [pictured; flowers in his 

memory outside the Houses of Parliament] was 

a tragedy of the first order. But, in the same 

incident, the attacker killed four other people, 

using a vehicle, a modus operandi that has now 

Cyber aware 

Cyber awareness training for staff is important; so 

is constant communicating of risks. 

Ongoing cyber awareness training is an integral 

element in an organisation’s defence against 

cyber-attacks. However, our research indicates 

that this has not been a focal point for many 

organisations over the past 12 months. This is 

concerning, especially in light of the NIS 

[security of network and information systems] 

directive and therefore immediate action is 

needed to address it. Firstly, for organisations 

who only carry out awareness training once a 

ID responsibility 

Identity fraud is a very real, and growing, threat. 

The responsibility to protect against it is shared 

between banks, online stores and other online 

providers, government and consumers. Online 

providers, for example, have a duty of care to 

safeguard the personal data of their customers. 

However, consumers must be vigilant and do all 

they can to minimise the risk of their personal data 

being stolen. Central to this is having up-to-date 

and appropriate Internet security software on all 

connected devices, installing operating system and 

application updates promptly, using strong and unique passwords, 

applying caution when using public Wi-Fi networks, being aware of our 

digital footprint and not revealing too much information about ourselves 

online. 

David Emm 

Principal Security Researcher, Kaspersky Lab 

82 OCTOBER 2017 PROFESSIONAL SECURITY 

been copied in several other terrorist attacks 

around the world. I have heard no-one say that, 

in consequence, driving cars and vans in a 

public place should therefore be made illegal. 

That would be seen as a stupid demand: is the 

ban on carrying a pocket-knife or multi-tool any 

less ludicrous? Steve is right: the law on knives 

and edged weapons is a failure. More, I would 

add: it is criminalising decent honest people, 

and giving police officers the right (I am not 

suggesting that they necessarily use or abuse 

it) to harass law-abiding citizens. The law is 

achieving nothing, and it is over-bearing. It 

should be repealed, and an effective system of 

dealing with all violence-related offences 

brought into being. Punish the offender, not the 

innocent - a country does not protect freedom 

by denying it to its citizens. 

Bill Wyllie 

year - typically as part of an initial employee 

induction - we’d recommend increasing this to at 

least twice annually as well as providing 

employees with frequent security refreshers. 

The rate of change in cyber-threats means that 

we all need to constantly adapt our methods of 

protection. It’s no longer acceptable for cyber 

awareness training to be a five-minute warning 

given to new starters, the entire workforce 

needs to be informed and up to date on new 

threats. Additionally, this approach needs to be 

supported by the IT department who, when an 

incident occurs, needs to communicate this to 

the entire business, providing insight as to why 

an incident took place, what the implications 

Data shake-up 

Shocking stat 

The UK anti-fraud organisation Cifas recently 

released statistics highlighting that identities 

were being stolen at the rate of almost 500 a 

day! This is a truly shocking statistic and 

highlights how much at risk we are all in today’s 

online world. More important than anything is 

not to get complacent or be ignorant of the 

threat. A good starting point on this is to 

perform a holistic vulnerability assessment 

based on one of the well-defined frameworks 

that provides an organisation with a benchmarked 

assessment of their controls and 

readiness as well as a path to improvement. 

These risks are not going away and with 

regulatory oversight increasing, for example 

with the upcoming GDPR, they are going to 

become more and more important! An epidemic 

needs to be addressed from multiple angles. 

Yes, there is a lot that you can do as an 

individual but there is also a lot that 

organisations can do and should do to 

protected personal information. 

Phil Beckett 

Managing Director of Global Disputes and 

Investigations, Alvarez and Marsal 

Awareness among executives is now absolutely 

critical in today’s digital age. While educating 

and up-skilling every executive would be a 

Sisyphean task, every business needs C-Level 

functional leaders to take responsibility for 

keeping the business running in these difficult 

circumstances. The stakes are simply too high 

for organisations to stand by and wait for an 

attack to happen. 

Jon Geater 

CTO, Thales e-Security 

were and, most importantly, what can be done 

to prevent this from happening again. Protecting 

your organisation from threats in not just about 

preventative technology, it’s also about building 

a culture of information security. An employee’s 

understanding of security is one of the most 

important and effective security measures that 

organisations should be investing in, not least 

because unwitting employees are often the 

unknowing accomplice within an attack. While 

good security habits take time, effort and 

repetition, it’s better to invest in good practices 

now than pay the price later. 

Peter Groucutt 

MD, Databarracks 

The previous couple of issues, we’ve featured the likely UK law to update data 

protection according to the General Data Protection Regulation (GDPR). 

The GDPR is the greatest shake up in privacy legislation that we have 

seen. The proposed laws align organisations’ responsibilities with the 

expectations of individuals. It requires organisations to exchange data in 

a safe and ‘properly regulated’ way and continues to protect the privacy 

of individuals. Just as GDPR is based on how the European Union 

values personal data and requires businesses to behave in an 

appropriate manner, so does these data protection laws. Compliance 

officers familiar with the requirements of the EU’s GDPR will not be 

surprised by the contents of the Government’s proposal. These laws, 

alongside GDPR and the Data Protection Bill show that the Government 

is serious about Britain’s digital economy and is making steps to ensure 

the way our data is protected will not be negatively impacted by Brexit. 

Steve Durbin 

Managing Director, Information Security Forum (ISF) 


p82 Letters 27-10.indd 1 16/09/2017 21:45

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84 



p84 Ads 27-10.indd 1 16/09/2017 21:45

Opportunities 

abound 

at the 2018 exhibitions and 

conferences from 

Professional Security Magazine. 

The venues for 2018 

have been announced 

21 st February - Nottingham - Midlands 

1 st May - Glasgow - Scotland 

5 th July - Harrogate - North 

5 th September - Dublin - Ireland 

1 st November - Heathrow - London 

It’s there; He’s there; 

She’s there; We’re there - 

Are you there? 


email - liz@professionalsecurity.co.uk 

Unfortunately most of the dates are sold out for exhibitors 

Events by 

Professional 

SECURITY 

Magazine 

Professional 

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