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Introduction to <strong>Laserfiche</strong><br />

Managing , Sharing and Presenting Information<br />

<strong>Laserfiche</strong> is a simple and powerful document management system. Since 1987, more than 35,000<br />

organisation worldwide-encompassing Human Resource, Accounting & Finance, Health Care,<br />

Education, Procurement, Government, Bank, Construction and many other sectors have used<br />

<strong>Laserfiche</strong> software to streamline documents, records and business process management.<br />

The <strong>Laserfiche</strong> enterprise content management (ECM) solution allows you to store, organize and<br />

access your organization’s documents and records regardless of location or media. Your organization<br />

has complete control over what type of information is stored, how long it is kept and who can<br />

view the information. It is built on top of Microsoft ® technologies to simplify system administration,<br />

support Microsoft SQL ® and Oracle ® platforms and feature a seamless integration with Microsoft<br />

Office ® applications and a two-way integration with SharePoint®.<br />

Run Smarter | 1


Benefits Of <strong>Laserfiche</strong><br />

Quicker<br />

• Effective documents access<br />

• Simplified content - sharing across departments<br />

• Automated workflow to streamline documents<br />

driven processes<br />

• Shortened approval processes<br />

• Maximised revenue growth<br />

Better<br />

• One system, countless solutions<br />

• Seamless integration with other line-of-business<br />

applications<br />

• Easy to use (Drag & Drop Configuration)<br />

• Simple and affordable compliance<br />

• Multiple business processes on a single ECM<br />

platform<br />

Safer<br />

• Centralised control with well-defined procedures<br />

• Certified records management<br />

• Eliminated data silos<br />

• Stringent audit trails<br />

• Improved business productivity infrastructure<br />

2 | Run Smarter


Features<br />

Forms<br />

Replace paper forms with easy-to-design web forms that can be<br />

published on your intranet.<br />

Mobile<br />

<strong>Laserfiche</strong> Mobile brings business process on the Go. Users can view<br />

business process instructions and review process history directly<br />

from their phones and tablets.<br />

Web - Access<br />

Provides authorized users with access to your documents over<br />

the web, smartphones and tablets.<br />

Security<br />

Provides incredibly granular security, ensuring that users will<br />

only see content they are allowed to see. This security is<br />

cummulative; users can only view content if they have all<br />

the appropriate rights.<br />

Digital Signatures<br />

Automatically sign and validate documents as they are created,<br />

reviewed and archived without leaving the <strong>Laserfiche</strong><br />

environment.<br />

Records Management<br />

Secure records tracking from cutoff to final destruction or<br />

accession and provide large volumes of records to auditing<br />

authorities on demand.<br />

Audit Trail<br />

With <strong>Laserfiche</strong> audit trail, user can track actions to ensure<br />

information security and simplify regulatory compliance.<br />

Run Smarter | 3


<strong>Laserfiche</strong> Transformation Model<br />

This model is a roadmap for transforming our organisation into a digital<br />

workplace. It provides a structured framework for content digitisation,<br />

process automation,analytics and more.<br />

Digitize<br />

1<br />

Create an electronic<br />

converting your<br />

documents from<br />

paper to digital.<br />

2<br />

Organize<br />

Easily categorize<br />

your documents<br />

and manage them<br />

in a secure, central<br />

location.<br />

3<br />

Automate<br />

Improve<br />

accountability by<br />

digitizing your<br />

business processes<br />

with easy-to-use<br />

electronic forms.<br />

4<br />

Streamline<br />

Gain more visibility<br />

into your operations<br />

and increase the<br />

functional processes.<br />

5<br />

Transform<br />

Drive innovation<br />

by leveraging<br />

predictive analytics<br />

and insight to<br />

transform processes.<br />

KEY PAIN<br />

POINTS<br />

• Excessive storage and retrieval<br />

cost<br />

• Risk of losing important<br />

documents<br />

• No control over who can<br />

access what documents<br />

• A paper-heavy office<br />

• Paper-based data entry<br />

• No central access to documents<br />

• Difficulty finding documents<br />

• Redundant work activity<br />

• Time-consuming, manual<br />

processes<br />

• Inconsistent, disorganized<br />

business processes<br />

• Lack of data integration<br />

between applications<br />

• Difficulty complying with<br />

regulations<br />

• Cumbersome, complex<br />

processes<br />

• Lacking data policy oversight<br />

• Difficulty determining staffing<br />

levels<br />

• Minimal process visibility<br />

• Limited analytics for gaining<br />

business insight<br />

• Processes are not aligned with<br />

business needs<br />

• Ineffective change management<br />

REWARDS<br />

• Reduce document storage<br />

expenses<br />

• Secure critical documents with<br />

disaster recovery<br />

• Easily manage access to<br />

sensitive content<br />

• A paperless office<br />

• Minimal data entry and reduced<br />

human error<br />

• Centralized, secured document<br />

access<br />

• Enable document collaboration<br />

• Fewer duplicate work tasks<br />

• Increased productivity and<br />

elimination of manual tasks<br />

• Standardized, mapped out<br />

processes<br />

• Easy integration between<br />

applications<br />

• Simplified compliance that<br />

addresses regulatory concerns<br />

• Optimized process handling<br />

across functional units<br />

• Cost-effective compliance,<br />

data oversight and data quality<br />

• Ability to reach optimal staffing<br />

levels using prescriptive<br />

analytics<br />

• Increased vision into process<br />

efficiency and performance<br />

• Predictive analytics create new<br />

ways to improve doing business<br />

• Operational structure built for<br />

growth and to support<br />

organizational goals<br />

• An agile business ecosystem<br />

4 | Run Smarter


<strong>Laserfiche</strong> Forms<br />

<strong>Laserfiche</strong> Forms is a single application that gives end users the freedom<br />

to design completely unique forms while IT retains central control.<br />

• Design and modify electronic forms<br />

quickly without any programming.<br />

• Ensure accurate and secure data<br />

collection.<br />

<strong>Laserfiche</strong> Forms process diagram<br />

• Accelerate and Optimise<br />

Business processes<br />

Run Smarter | 5


Solution For Your Business<br />

We help you adapt the software to your existing business processes, making<br />

them – and you – smarter, faster and more efficient.<br />

Human<br />

Resources<br />

Administration<br />

Finance Operations External<br />

Email<br />

Electronic Documents,<br />

Video & Audio<br />

Multifunction<br />

Peripherals<br />

(Scanner,Fax, etc)<br />

Mobile<br />

Devices<br />

ECM Solution<br />

Integration with your organisations core technologies<br />

With modular capture, distribution, process management and integration tools, <strong>Laserfiche</strong> digital<br />

document management solutions help departments of all sizes manage information, increase<br />

information security and accelerate business processes.<br />

6 | Run Smarter


HR Automation<br />

Provide instant access to employee files, automate personnel tasks<br />

and track decisions throughout the employee lifecycle.<br />

Automate all stages of recruitment and onboarding<br />

• Use web forms to capture and route job applications.<br />

• Instantly send notifications to hiring managers when an application requires review.<br />

• Route hiring decisions to HR to expedite the employee onboarding process.<br />

Access supporting documents directly in <strong>Laserfiche</strong><br />

• Eliminate manual follow-ups with one portal for all personnel actions.<br />

• Schedule reminder emails for employees to review their timesheets.<br />

• Track policy acknowledgements and other employee agreements.<br />

Seamless integration with your organisation core technologies<br />

• Access all employee information from a single application.<br />

• Trigger personnel workflows from third party applications.<br />

• Keeping company and employee information secured.<br />

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Accounting & Finance<br />

Increase productivity with paperless approval and payment.<br />

Accelerate Accounts Payable (AP) and Accounts Receivable<br />

(AR) processing<br />

• Scan and capture information from multiple invoices at once.<br />

• Automatically route invoices to multiple employees for review, approval and check processing.<br />

• Audit activity throughout the A/P process to maximize productivity.<br />

• Securely store invoices and related financial documentation for easy retrieval.<br />

Manage information access through a web-based administrative<br />

console<br />

• Limit access by user, role, folder, document and/or data field.<br />

• Maintain round-the-clock visibility of who is accessing, printing or emailing financial records.<br />

• Help ensure compliance with DoD 5015.2-certified records management tools.<br />

Integrate with your Accounting systems<br />

• Facilitate information transfer between <strong>Laserfiche</strong> and existing accounting software.<br />

• Reduce data entry with automatic lookups for vendor or invoice numbers.<br />

8 | Run Smarter


Health Care<br />

Support medical staff working on the front lines of patient care.<br />

Ensure compliance with regulations and patient confidentiality<br />

• Protect patient information with role-based security tailored to each employee’s role and responsibilities.<br />

• Create folder structures that comply with records retention requirements and avoid costly infraction fines.<br />

• Safeguard sensitive data with template field-level security.<br />

Maximize the usability of patient files<br />

• Provide instant access to all the information that is not stored in electronic medical records (EMR) systems.<br />

• Allow doctors and nurses to instantly access electronic records without disrupting patient care.<br />

• Automatically populate template fields, simplifying indexing and chart retrieval.<br />

• Link supporting content such as insurance information, outside lab results and explanation of benefits<br />

(EOBs) to EMR.<br />

Streamline billing and claims processing<br />

• Ensure complete and accurate information to shorten collection and claims cycles.<br />

• Provide online access with secure, web-based interfaces.<br />

• Automatically route requisitions.<br />

• Extract data from EOBs and link it to patient records, facilitating faster cash posting.<br />

• Eliminate the need to physically copy, batch and transport provider documents.<br />

• Route charge forms to appropriate personnel for verification, coding and billing input.<br />

Run Smarter | 9


Education<br />

Build superior support for student success through process automation<br />

and secure records management.<br />

Create efficient student services<br />

• Streamline communication between administrators, students and faculty.<br />

Improve paper-based procedures across campus<br />

• Streamline multi-department administrative services.<br />

• Centralize faculty records and automate grant management.<br />

Integrate with ERP and student information systems<br />

• Share documents and information between <strong>Laserfiche</strong> and applications.<br />

• Decrease turn-around times on purchase orders and invoices.<br />

• Eliminate duplicated data entry by extracting information (e.g., student ID and NIC).<br />

from the student information system (SIS) database.<br />

Standardize records management in every department<br />

• Maintain compliance with automated document filing, data entry and student records retention.<br />

• Protect confidential student and personnel files with granular, role-based security.<br />

• Instantly fulfill student records requests and transfers with immediate document access.<br />

• Log all system activity for audits.<br />

10 | Run Smarter


Bank<br />

Streamline customer service operations while raising the bottom line.<br />

Eliminate loan processing bottlenecks<br />

• Capture new client data in electronic forms that can be digitally routed through origination,<br />

closing and funding.<br />

• Use document versioning to ensure that loan officers, branch managers and underwriters<br />

are working with the most accurate loan documents.<br />

• Reduce manual data entry by automatically pulling information from existing databases,<br />

records and forms.<br />

Improve back-office productivity<br />

• Decrease time spent managing physical forms and transferring records.<br />

• Centralize customer records and make information available to all authorised branch employees<br />

on demand.<br />

• Retrieve documents instantly based on loan number, CIF number, NIC, or document type.<br />

• Eliminate time wasted tracking down physical documents.<br />

Create more responsive client service<br />

• Provide rapid response to new accounts requests and client inquiries.<br />

• Enable simultaneous access to documents to allow customer service reps to efficiently answer<br />

customer questions.<br />

• Create workflows that automate suitability approval and exception handling.<br />

Reduce the cost and complexity of compliance<br />

• Cost-effectively manage records to comply with regulations and Bank of Mauritius (BoM) requirements.<br />

• Provide auditors with instant digital access to records.<br />

• Reduce the cost of storing and transferring paper records.<br />

• Automate document retention to eliminate lost documents and associated fines.<br />

• Constantly monitor document access and retrieval to maintain the highest standards of security.<br />

Run Smarter | 11


Government<br />

Streamline the administrative duties of civilian and agencies.<br />

Reduce administrative costs and resources<br />

• Securely digitize Government contracts, case files, employee documents and more.<br />

• Assign templates to public file types to simplify document sorting, search and retrieval.<br />

• Enable multiple employees to access and edit the same file simultaneously.<br />

• Connect <strong>Laserfiche</strong> documents with your financial management systems.<br />

Streamline records management and control<br />

• Use DoD 5015.2-Certified Transparent Records Management to automate the entire<br />

document lifecycle.<br />

• Create custom views of records repository based on personnel roles and departmental needs.<br />

• Automatically log all system activity, including the creation, modification and deletion of information.<br />

• Reduce the time and costs of e-discovery with instant, enterprise-wide search.<br />

Simplify organization-wide transparency<br />

• Quickly access, add and update information to file folders, regardless of format.<br />

• Provide document access on public web portals viewable from a variety of mobile devices.<br />

• Easily find information in databases and third-party applications to simplify filing, indexing<br />

and processing.<br />

Protect information security<br />

• Shield confidential information with granular security controls.<br />

• User-level security: Specify exactly who can view, modify or delete documents with unique<br />

security credentials.<br />

• Document-level security: Maintain classified information within and about files using whiteout<br />

redactions, security tags and more.<br />

• System-level security: Guard settings and communication between applications with data<br />

encryption, volume checksums and secure web deployment.<br />

12 | Run Smarter


Contract Management<br />

Streamline the entire lifecycle of contracts from internal contract requests<br />

to final signatures and archiving.<br />

Expedite contract approvals<br />

• Automate review and monitor all steps in the contract life cycle.<br />

• Create and reuse standard digital contract templates to eliminate repetitive work.<br />

• Track responses and changes between internal and third-party stakeholders.<br />

• Enable multiple stakeholders to simultaneously view the most current contract<br />

versions every time.<br />

• Set up automatic reports for contract renewals or amendments.<br />

View, edit, sign and approve contracts from anywhere<br />

• Get contracts and agreements approved faster with mobile access.<br />

• Review contracts from any internet-connected device.<br />

• Email shortcuts of contract drafts to required parties so everyone can review the same<br />

document.<br />

• Use digital signatures to approve contracts from a laptop, smartphone or tablet.<br />

• Approve contracts with automated review workflows.<br />

Quickly respond to every contract request<br />

• Immediately find information to answer inquiries at any stage in the contract process.<br />

• Retain contracts only as long as required by industry and corporate regulations.<br />

• Automatically run searches for contracts that are missing signatures and other information.<br />

Run Smarter | 13


Procurement<br />

Simplify procurement activities, accelerate contract signatures and help<br />

enforce contract compliance.<br />

Communication Breakdown<br />

• Store all proposals in the repository and routes them to their necessary reviewers.<br />

• Reviewers can see each other’s comments and edits, increasing collaboration and<br />

clarification without slowing down the review process.<br />

• Each annotation created can be tracked through its panel.<br />

• Maintain classified information within and about files using whiteout redactions,<br />

security tags and more.<br />

Eliminates Unnecessary Complexity<br />

• Reviewing and approving RFP responses is faster.<br />

• Response documents are automatically routed to different reviewers.<br />

• Specify where each response is in the review process at any given time and<br />

ensuring all documents can be viewed in a timely fashion.<br />

Eliminates Procurement Office Bottlenecks<br />

• Apply annotations on the documents and keeping information centralized.<br />

• Digital signatures can also be used to expedite contract finalisation.<br />

.<br />

14 | Run Smarter


Construction<br />

Reduce project costs, streamline work processes and accelerate<br />

project completion.<br />

Improve Information Accessibility for Clients, Workers and Staff<br />

• Provide central, secure storage for documents in a variety of formats (including scanned paper<br />

documents, e-mails, E-sized drawings, photographs and PDFs).<br />

• Simplify document sorting, search and retrieval, ensure accurate metadata capture and secure<br />

sensitive information.<br />

Streamline Complex Work Processes<br />

• Automate business processes so that staffs spend less time handling paper and more time on<br />

revenue-generating activities.<br />

Improve Security and Compliance<br />

• Safeguard sensitive information and balance access and security with comprehensive security<br />

controls.<br />

Minimize Manual Processing<br />

• Provide production-level document processing capability to further simplify manual processing.<br />

Run Smarter | 15


Central Business Equipment Ltd<br />

Why Choose Central Business Equipment Ltd (CBE)?<br />

• We offer the best experience to our customers.<br />

• We provide reliable, efficient, high quality and innovative solutions.<br />

• We surpass the needs and expectations of our customers.<br />

• We deliver unparalleled customer service by a team of customer<br />

oriented and qualified staff.<br />

Contact Us<br />

Call us for more product details or to request your free <strong>Laserfiche</strong> demo.<br />

Central Business Equipment Ltd<br />

2, D'epinay Street, Quatre Bornes, Mauritius<br />

Tel: (230) 454 3966<br />

Fax: (230) 454 4215<br />

Email: cbe@intnet.mu<br />

Website: www.cbe.mu<br />

16 | Run Smarter

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