Laserfiche Flipbook
Laserfiche ECM solution Flipbook
Laserfiche ECM solution Flipbook
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Introduction to <strong>Laserfiche</strong><br />
Managing , Sharing and Presenting Information<br />
<strong>Laserfiche</strong> is a simple and powerful document management system. Since 1987, more than 35,000<br />
organisation worldwide-encompassing Human Resource, Accounting & Finance, Health Care,<br />
Education, Procurement, Government, Bank, Construction and many other sectors have used<br />
<strong>Laserfiche</strong> software to streamline documents, records and business process management.<br />
The <strong>Laserfiche</strong> enterprise content management (ECM) solution allows you to store, organize and<br />
access your organization’s documents and records regardless of location or media. Your organization<br />
has complete control over what type of information is stored, how long it is kept and who can<br />
view the information. It is built on top of Microsoft ® technologies to simplify system administration,<br />
support Microsoft SQL ® and Oracle ® platforms and feature a seamless integration with Microsoft<br />
Office ® applications and a two-way integration with SharePoint®.<br />
Run Smarter | 1
Benefits Of <strong>Laserfiche</strong><br />
Quicker<br />
• Effective documents access<br />
• Simplified content - sharing across departments<br />
• Automated workflow to streamline documents<br />
driven processes<br />
• Shortened approval processes<br />
• Maximised revenue growth<br />
Better<br />
• One system, countless solutions<br />
• Seamless integration with other line-of-business<br />
applications<br />
• Easy to use (Drag & Drop Configuration)<br />
• Simple and affordable compliance<br />
• Multiple business processes on a single ECM<br />
platform<br />
Safer<br />
• Centralised control with well-defined procedures<br />
• Certified records management<br />
• Eliminated data silos<br />
• Stringent audit trails<br />
• Improved business productivity infrastructure<br />
2 | Run Smarter
Features<br />
Forms<br />
Replace paper forms with easy-to-design web forms that can be<br />
published on your intranet.<br />
Mobile<br />
<strong>Laserfiche</strong> Mobile brings business process on the Go. Users can view<br />
business process instructions and review process history directly<br />
from their phones and tablets.<br />
Web - Access<br />
Provides authorized users with access to your documents over<br />
the web, smartphones and tablets.<br />
Security<br />
Provides incredibly granular security, ensuring that users will<br />
only see content they are allowed to see. This security is<br />
cummulative; users can only view content if they have all<br />
the appropriate rights.<br />
Digital Signatures<br />
Automatically sign and validate documents as they are created,<br />
reviewed and archived without leaving the <strong>Laserfiche</strong><br />
environment.<br />
Records Management<br />
Secure records tracking from cutoff to final destruction or<br />
accession and provide large volumes of records to auditing<br />
authorities on demand.<br />
Audit Trail<br />
With <strong>Laserfiche</strong> audit trail, user can track actions to ensure<br />
information security and simplify regulatory compliance.<br />
Run Smarter | 3
<strong>Laserfiche</strong> Transformation Model<br />
This model is a roadmap for transforming our organisation into a digital<br />
workplace. It provides a structured framework for content digitisation,<br />
process automation,analytics and more.<br />
Digitize<br />
1<br />
Create an electronic<br />
converting your<br />
documents from<br />
paper to digital.<br />
2<br />
Organize<br />
Easily categorize<br />
your documents<br />
and manage them<br />
in a secure, central<br />
location.<br />
3<br />
Automate<br />
Improve<br />
accountability by<br />
digitizing your<br />
business processes<br />
with easy-to-use<br />
electronic forms.<br />
4<br />
Streamline<br />
Gain more visibility<br />
into your operations<br />
and increase the<br />
functional processes.<br />
5<br />
Transform<br />
Drive innovation<br />
by leveraging<br />
predictive analytics<br />
and insight to<br />
transform processes.<br />
KEY PAIN<br />
POINTS<br />
• Excessive storage and retrieval<br />
cost<br />
• Risk of losing important<br />
documents<br />
• No control over who can<br />
access what documents<br />
• A paper-heavy office<br />
• Paper-based data entry<br />
• No central access to documents<br />
• Difficulty finding documents<br />
• Redundant work activity<br />
• Time-consuming, manual<br />
processes<br />
• Inconsistent, disorganized<br />
business processes<br />
• Lack of data integration<br />
between applications<br />
• Difficulty complying with<br />
regulations<br />
• Cumbersome, complex<br />
processes<br />
• Lacking data policy oversight<br />
• Difficulty determining staffing<br />
levels<br />
• Minimal process visibility<br />
• Limited analytics for gaining<br />
business insight<br />
• Processes are not aligned with<br />
business needs<br />
• Ineffective change management<br />
REWARDS<br />
• Reduce document storage<br />
expenses<br />
• Secure critical documents with<br />
disaster recovery<br />
• Easily manage access to<br />
sensitive content<br />
• A paperless office<br />
• Minimal data entry and reduced<br />
human error<br />
• Centralized, secured document<br />
access<br />
• Enable document collaboration<br />
• Fewer duplicate work tasks<br />
• Increased productivity and<br />
elimination of manual tasks<br />
• Standardized, mapped out<br />
processes<br />
• Easy integration between<br />
applications<br />
• Simplified compliance that<br />
addresses regulatory concerns<br />
• Optimized process handling<br />
across functional units<br />
• Cost-effective compliance,<br />
data oversight and data quality<br />
• Ability to reach optimal staffing<br />
levels using prescriptive<br />
analytics<br />
• Increased vision into process<br />
efficiency and performance<br />
• Predictive analytics create new<br />
ways to improve doing business<br />
• Operational structure built for<br />
growth and to support<br />
organizational goals<br />
• An agile business ecosystem<br />
4 | Run Smarter
<strong>Laserfiche</strong> Forms<br />
<strong>Laserfiche</strong> Forms is a single application that gives end users the freedom<br />
to design completely unique forms while IT retains central control.<br />
• Design and modify electronic forms<br />
quickly without any programming.<br />
• Ensure accurate and secure data<br />
collection.<br />
<strong>Laserfiche</strong> Forms process diagram<br />
• Accelerate and Optimise<br />
Business processes<br />
Run Smarter | 5
Solution For Your Business<br />
We help you adapt the software to your existing business processes, making<br />
them – and you – smarter, faster and more efficient.<br />
Human<br />
Resources<br />
Administration<br />
Finance Operations External<br />
Email<br />
Electronic Documents,<br />
Video & Audio<br />
Multifunction<br />
Peripherals<br />
(Scanner,Fax, etc)<br />
Mobile<br />
Devices<br />
ECM Solution<br />
Integration with your organisations core technologies<br />
With modular capture, distribution, process management and integration tools, <strong>Laserfiche</strong> digital<br />
document management solutions help departments of all sizes manage information, increase<br />
information security and accelerate business processes.<br />
6 | Run Smarter
HR Automation<br />
Provide instant access to employee files, automate personnel tasks<br />
and track decisions throughout the employee lifecycle.<br />
Automate all stages of recruitment and onboarding<br />
• Use web forms to capture and route job applications.<br />
• Instantly send notifications to hiring managers when an application requires review.<br />
• Route hiring decisions to HR to expedite the employee onboarding process.<br />
Access supporting documents directly in <strong>Laserfiche</strong><br />
• Eliminate manual follow-ups with one portal for all personnel actions.<br />
• Schedule reminder emails for employees to review their timesheets.<br />
• Track policy acknowledgements and other employee agreements.<br />
Seamless integration with your organisation core technologies<br />
• Access all employee information from a single application.<br />
• Trigger personnel workflows from third party applications.<br />
• Keeping company and employee information secured.<br />
Run Smarter | 7
Accounting & Finance<br />
Increase productivity with paperless approval and payment.<br />
Accelerate Accounts Payable (AP) and Accounts Receivable<br />
(AR) processing<br />
• Scan and capture information from multiple invoices at once.<br />
• Automatically route invoices to multiple employees for review, approval and check processing.<br />
• Audit activity throughout the A/P process to maximize productivity.<br />
• Securely store invoices and related financial documentation for easy retrieval.<br />
Manage information access through a web-based administrative<br />
console<br />
• Limit access by user, role, folder, document and/or data field.<br />
• Maintain round-the-clock visibility of who is accessing, printing or emailing financial records.<br />
• Help ensure compliance with DoD 5015.2-certified records management tools.<br />
Integrate with your Accounting systems<br />
• Facilitate information transfer between <strong>Laserfiche</strong> and existing accounting software.<br />
• Reduce data entry with automatic lookups for vendor or invoice numbers.<br />
8 | Run Smarter
Health Care<br />
Support medical staff working on the front lines of patient care.<br />
Ensure compliance with regulations and patient confidentiality<br />
• Protect patient information with role-based security tailored to each employee’s role and responsibilities.<br />
• Create folder structures that comply with records retention requirements and avoid costly infraction fines.<br />
• Safeguard sensitive data with template field-level security.<br />
Maximize the usability of patient files<br />
• Provide instant access to all the information that is not stored in electronic medical records (EMR) systems.<br />
• Allow doctors and nurses to instantly access electronic records without disrupting patient care.<br />
• Automatically populate template fields, simplifying indexing and chart retrieval.<br />
• Link supporting content such as insurance information, outside lab results and explanation of benefits<br />
(EOBs) to EMR.<br />
Streamline billing and claims processing<br />
• Ensure complete and accurate information to shorten collection and claims cycles.<br />
• Provide online access with secure, web-based interfaces.<br />
• Automatically route requisitions.<br />
• Extract data from EOBs and link it to patient records, facilitating faster cash posting.<br />
• Eliminate the need to physically copy, batch and transport provider documents.<br />
• Route charge forms to appropriate personnel for verification, coding and billing input.<br />
Run Smarter | 9
Education<br />
Build superior support for student success through process automation<br />
and secure records management.<br />
Create efficient student services<br />
• Streamline communication between administrators, students and faculty.<br />
Improve paper-based procedures across campus<br />
• Streamline multi-department administrative services.<br />
• Centralize faculty records and automate grant management.<br />
Integrate with ERP and student information systems<br />
• Share documents and information between <strong>Laserfiche</strong> and applications.<br />
• Decrease turn-around times on purchase orders and invoices.<br />
• Eliminate duplicated data entry by extracting information (e.g., student ID and NIC).<br />
from the student information system (SIS) database.<br />
Standardize records management in every department<br />
• Maintain compliance with automated document filing, data entry and student records retention.<br />
• Protect confidential student and personnel files with granular, role-based security.<br />
• Instantly fulfill student records requests and transfers with immediate document access.<br />
• Log all system activity for audits.<br />
10 | Run Smarter
Bank<br />
Streamline customer service operations while raising the bottom line.<br />
Eliminate loan processing bottlenecks<br />
• Capture new client data in electronic forms that can be digitally routed through origination,<br />
closing and funding.<br />
• Use document versioning to ensure that loan officers, branch managers and underwriters<br />
are working with the most accurate loan documents.<br />
• Reduce manual data entry by automatically pulling information from existing databases,<br />
records and forms.<br />
Improve back-office productivity<br />
• Decrease time spent managing physical forms and transferring records.<br />
• Centralize customer records and make information available to all authorised branch employees<br />
on demand.<br />
• Retrieve documents instantly based on loan number, CIF number, NIC, or document type.<br />
• Eliminate time wasted tracking down physical documents.<br />
Create more responsive client service<br />
• Provide rapid response to new accounts requests and client inquiries.<br />
• Enable simultaneous access to documents to allow customer service reps to efficiently answer<br />
customer questions.<br />
• Create workflows that automate suitability approval and exception handling.<br />
Reduce the cost and complexity of compliance<br />
• Cost-effectively manage records to comply with regulations and Bank of Mauritius (BoM) requirements.<br />
• Provide auditors with instant digital access to records.<br />
• Reduce the cost of storing and transferring paper records.<br />
• Automate document retention to eliminate lost documents and associated fines.<br />
• Constantly monitor document access and retrieval to maintain the highest standards of security.<br />
Run Smarter | 11
Government<br />
Streamline the administrative duties of civilian and agencies.<br />
Reduce administrative costs and resources<br />
• Securely digitize Government contracts, case files, employee documents and more.<br />
• Assign templates to public file types to simplify document sorting, search and retrieval.<br />
• Enable multiple employees to access and edit the same file simultaneously.<br />
• Connect <strong>Laserfiche</strong> documents with your financial management systems.<br />
Streamline records management and control<br />
• Use DoD 5015.2-Certified Transparent Records Management to automate the entire<br />
document lifecycle.<br />
• Create custom views of records repository based on personnel roles and departmental needs.<br />
• Automatically log all system activity, including the creation, modification and deletion of information.<br />
• Reduce the time and costs of e-discovery with instant, enterprise-wide search.<br />
Simplify organization-wide transparency<br />
• Quickly access, add and update information to file folders, regardless of format.<br />
• Provide document access on public web portals viewable from a variety of mobile devices.<br />
• Easily find information in databases and third-party applications to simplify filing, indexing<br />
and processing.<br />
Protect information security<br />
• Shield confidential information with granular security controls.<br />
• User-level security: Specify exactly who can view, modify or delete documents with unique<br />
security credentials.<br />
• Document-level security: Maintain classified information within and about files using whiteout<br />
redactions, security tags and more.<br />
• System-level security: Guard settings and communication between applications with data<br />
encryption, volume checksums and secure web deployment.<br />
12 | Run Smarter
Contract Management<br />
Streamline the entire lifecycle of contracts from internal contract requests<br />
to final signatures and archiving.<br />
Expedite contract approvals<br />
• Automate review and monitor all steps in the contract life cycle.<br />
• Create and reuse standard digital contract templates to eliminate repetitive work.<br />
• Track responses and changes between internal and third-party stakeholders.<br />
• Enable multiple stakeholders to simultaneously view the most current contract<br />
versions every time.<br />
• Set up automatic reports for contract renewals or amendments.<br />
View, edit, sign and approve contracts from anywhere<br />
• Get contracts and agreements approved faster with mobile access.<br />
• Review contracts from any internet-connected device.<br />
• Email shortcuts of contract drafts to required parties so everyone can review the same<br />
document.<br />
• Use digital signatures to approve contracts from a laptop, smartphone or tablet.<br />
• Approve contracts with automated review workflows.<br />
Quickly respond to every contract request<br />
• Immediately find information to answer inquiries at any stage in the contract process.<br />
• Retain contracts only as long as required by industry and corporate regulations.<br />
• Automatically run searches for contracts that are missing signatures and other information.<br />
Run Smarter | 13
Procurement<br />
Simplify procurement activities, accelerate contract signatures and help<br />
enforce contract compliance.<br />
Communication Breakdown<br />
• Store all proposals in the repository and routes them to their necessary reviewers.<br />
• Reviewers can see each other’s comments and edits, increasing collaboration and<br />
clarification without slowing down the review process.<br />
• Each annotation created can be tracked through its panel.<br />
• Maintain classified information within and about files using whiteout redactions,<br />
security tags and more.<br />
Eliminates Unnecessary Complexity<br />
• Reviewing and approving RFP responses is faster.<br />
• Response documents are automatically routed to different reviewers.<br />
• Specify where each response is in the review process at any given time and<br />
ensuring all documents can be viewed in a timely fashion.<br />
Eliminates Procurement Office Bottlenecks<br />
• Apply annotations on the documents and keeping information centralized.<br />
• Digital signatures can also be used to expedite contract finalisation.<br />
.<br />
14 | Run Smarter
Construction<br />
Reduce project costs, streamline work processes and accelerate<br />
project completion.<br />
Improve Information Accessibility for Clients, Workers and Staff<br />
• Provide central, secure storage for documents in a variety of formats (including scanned paper<br />
documents, e-mails, E-sized drawings, photographs and PDFs).<br />
• Simplify document sorting, search and retrieval, ensure accurate metadata capture and secure<br />
sensitive information.<br />
Streamline Complex Work Processes<br />
• Automate business processes so that staffs spend less time handling paper and more time on<br />
revenue-generating activities.<br />
Improve Security and Compliance<br />
• Safeguard sensitive information and balance access and security with comprehensive security<br />
controls.<br />
Minimize Manual Processing<br />
• Provide production-level document processing capability to further simplify manual processing.<br />
Run Smarter | 15
Central Business Equipment Ltd<br />
Why Choose Central Business Equipment Ltd (CBE)?<br />
• We offer the best experience to our customers.<br />
• We provide reliable, efficient, high quality and innovative solutions.<br />
• We surpass the needs and expectations of our customers.<br />
• We deliver unparalleled customer service by a team of customer<br />
oriented and qualified staff.<br />
Contact Us<br />
Call us for more product details or to request your free <strong>Laserfiche</strong> demo.<br />
Central Business Equipment Ltd<br />
2, D'epinay Street, Quatre Bornes, Mauritius<br />
Tel: (230) 454 3966<br />
Fax: (230) 454 4215<br />
Email: cbe@intnet.mu<br />
Website: www.cbe.mu<br />
16 | Run Smarter