Humanitarian Logistics Brochure 2017-18

Humanitarian Logistics
Learning Programmes
from
Face-to-Face Training Events
Online Learning Courses

Face-to-Face Learning Events
HELM – A new kind of training experience
for humanitarian logisticians
The Humanitarian Essentials Logistics Modules (HELM) are
designed for those new to the humanitarian sector or those
wanting to refresh their humanitarian logistics and supply
chain knowledge.
Principally designed to be delivered through Events for 7-14
people the modules can easily be adapted or mixed to meet the
specific learning needs and requirements of all humanitarian
organisations.
This course is delivered exclusively by LLA
Endorsed by

Why You Should Attend a HELM Event
There are no entry requirements for participating in a HELM Event
– the course is open to anyone either working in, or with an
interest in, humanitarian logistics. You don’t need to be working
for a humanitarian organisation, either. You can study as an
individual learner.
A typical HELM learner could be:
✓ A newcomer to humanitarian logistics
✓ An experienced logistician looking to refresh their skills
✓ Working for an NGO or organisation
✓ A team leader or manager who wants to improve their skills
✓ A group of employees at an NGO or organisation
✓ Looking to move into the sector
Once you have completed your HELM Event, you might want to
move on towards studying a formal humanitarian qualification,
such as the Fritz-CILT Certification in Humanitarian Logistics
(CHL) which is exclusively delivered on behalf of a UK Awarding
Organisation by LLA. (See pages 6 – 9)

Course Content for HELM
There are a total of 6 modules available to study, as well as the
HELM Advanced Supply Chain Manager. The modules are
designed to guide you around the basic requirements in each area,
in the context of the humanitarian supply chain.
HELM 1
Supply Chain
Warehousing & Inventory
Fleet Management & Transport
HELM 2
Procurement
Medical Logistics
Management vs Leadership
HELM 3
HELM Advanced Supply Chain Manager

✓ What is a supply chain?
✓ Unique characteristics of a
humanitarian supply chain
✓ What is supply chain
management?
✓ The role of the humanitarian
supply chain manager
✓ Why is managing the
humanitarian supply chain
management is important?
HELM 1
Supply Chain
Warehousing & Inventory
✓ How the supply chain works
✓ Inventory considerations
✓ Profile of humanitarian
supply chain activity
✓ Impact of Order cycle time
✓ Measuring humanitarian
supply chain performance
✓ Improving the humanitarian
supply chain
✓ Introduction to Humanitarian
Logistics
✓ Introduction to Humanitarian
Supply Chains
✓ The function of warehouse
✓ Organisation and Operation
of Warehousing
✓ Warehouse Layout
✓ Stock Control
✓ Warehouse activities – the
four main areas
✓ Procedures for medical
items, cold chain
✓ Stock and storage
conditions
✓ Warehouse Health and
Safety
✓ Security in the Warehouse
Fleet Management & Transport
✓ The role of Fleet
Management in the
Humanitarian aid
✓ Complying with Relevant
Legislation
✓ Vehicle Utilisation
✓ Monitoring Fleet
Performance
✓ Managing Drivers
✓ The role of transport in the
Humanitarian Supply Chain
✓ The cost of operating
Transport
✓ Modes of Transport
✓ Resourcing the Transport
Operation
✓ Transport documentation
✓ Cold chain requirements

HELM 2
Procurement
✓ The Role of Procurement in
the Supply Chain
✓ Procurement Objectives
✓ Procurement stages
✓ Determine the specification
types
✓ The Supply Market
✓ Supplier Appraisal Supplier
✓ Agreements
✓ Usage and Risk
✓ The Requisition Order
✓ Supplier Monitoring
✓ Medical Procurement
✓ International Suppliers
✓ Incoterms
✓ Customs
Medical Logistics
✓ Analysis of the Medical
Logistics Operation
✓ Medical Supply Chains
✓ Objectives and
characteristics of medical
supply chain programmes
✓ Medical Procurement
requirements
✓ Ordering information
✓ Storage requirements,
procedures and processes
✓ Transport requirements
✓ Quality Assurance
✓ Disposal procedures and
processes
✓ Forecasting Methods
✓ Guidelines for
Drug/Equipment Donation
Management vs Leadership
✓ Managing a humanitarian
logistics team
✓ Planning, Organising,
Directing and Controlling
✓ Developing personal skills to
be a leader
✓ Understanding the theories
of motivation in the team
environment
✓ Understand the most
common challenges that
team leaders face and
identify measures to
overcome them
✓ Understand the attributes
and skills of a leader

HELM 3
Advanced Supply Chain Manager
This course is designed for those who have already completed HELM 1
and/or 2, or for those working at a higher level within the humanitarian
supply chain. The course comprises of five different units:
✓ Supply Chain Management - assessing the programme requirements
and understanding the global supply chain and programme strategies,
ensuring we plan supply chain behaviour to follow any rules contained
in organisation policies and standards, understanding the supply chain
network, planning the types and levels of resources needed to operate
it and identify the internal and external interfaces which will need to be
built to sustain it.
✓ Stock Prepositioning - providing supplies quickly and cost effectively,
reduce the time taken to respond to emergencies, critical material in
“stock” at strategic locations, types of Pre-Positioning such as
Framework agreements, supplier stock, government stocks,
organisation stock, local agreements and strategic pre-positioning
networks.
✓ Phases of Humanitarian Response - disaster risk reduction, disaster
preparedness, emergency relief, reconstruction and development
✓ Team Management - administer and coordinate groups of individuals
to perform tasks, communication, objective setting and performance
appraisals, guidance, instruction, direction and leadership.
✓ Cash or Vouchers Programmes - The world of humanitarian aid is
changing and organisations are now using Cash Transfer Programming
to meet beneficiaries’ needs. This approach require different expertise,
skills, and resources. Learn how the Supply Chain effectively contribute
to CTP and supports the organisations in achieving their objectives.
Areas covered include assessments, analyses, preparedness, retail
market assessment, procurement, risk identification, monitoring the
programme and suppliers.

ONLINE LEARNING PROGRAMMES
Fritz Institute/CILT Certification Programmes
for Humanitarian Logisticians
Established by the Certification Advisory Group of major aid agencies,
awarded by a UK and International qualifications Awarding
Organisation, the Chartered Institute of Logistics and Transport. These
learning programmes are exclusively delivered by LLA.
The Fritz/CILT Certification programmes give the candidate
international and inter-organisational recognition of their experience
and learning. This competence for Certification is demonstrated over
the duration of the programmes which are delivered online and
through email.
Students are required to demonstrate their experience and
learning gained within the simulated disaster relief scenario. There are
three Certifications available:
• Humanitarian Logistics (CHL)
• Humanitarian Supply Chain Management (CHSCM)
• Humanitarian Medical Logistics Practices (MedLog)

Content
includes:
Certification in Humanitarian
Logistics (CHL)
The Certification in Humanitarian Logistics is
designed for those already working, or who wish
to work, in delivering Humanitarian Aid. It is ideal
for current or aspiring personnel who wish to
further their career, and understanding of
Humanitarian Supply Chains.
The self-paced distance learning is designed
specifically for those presently working, often in
deep field locations, with busy schedules, who
require flexibility in their learning schedules. This
course is also available in French.
The CHL programme is taken by many leading aid
agencies including ICRC, UNICEF, WFP, UNHCR,
Save the Children, Oxfam, International Rescue
Committee, MSF, World Vision and IMC.CHL is the
leading programme for logisticians both already
working in the field and those who wish to join
these or similar organisations.
✓ Humanitarian
Aid Supply
Chains
✓ Warehousing
and Inventory
✓ Procurement
✓ Transport
✓ Fleet
Management
✓ Cash Transfer
Programming
✓ Managing a
Humanitarian
Supply Chain

Content
includes:
Certification in Humanitarian
Medical Logistics Practices
(Medlog)
Developed for experienced humanitarian
logisticians and medical specialists handling the
medical supply, MedLog is a self-paced distance
learning programme aimed at those working in
the medical supply chain within humanitarian
organisations.
MedLog focuses on medical items’ special supply
chain requirements, with emphasis on preventing
the introduction of counterfeit or substandard
items to the supply chain.
✓ Humanitarian
Medical
Supply Chains
and Cold
Chains
✓ Procurement
✓ Storage
✓ Transport
✓ Disposal
✓ Quality
Assurance
MedLog was developed with funding from DFID,
ECHO and USAID, by experienced logisticians from
ICRC, IFRC, MSF-Switzerland, UNICEF, WFP and
WHO, with inputs from IMC, Merlin, Oxfam-GB,
and UNFPA.

Content
includes:
Certification in Humanitarian
Supply Chain Management
(CHSCM)
CHSCM is aimed at humanitarian logisticians who
are operating at a tactical level and are engaged
in planning, resourcing and managing the supply
chain and the implementation of supply chain
strategy.
The CHSCM is ideal for those who have already
completed either the Certification in
Humanitarian Logistics (CHL) or Certification in
Humanitarian Medical Logistics Practices
(MedLog) and is looking for the final step to
becoming a formally qualified logistician working at
strategic level within the humanitarian sector.
✓ Supply Chain
Management in
the
Humanitarian
World
✓ Planning for In-
Kind Supply
Chains
✓ Planning for
Cash Transfer
Programming
(CTP)
✓ Coordination
and
Implementation
Typically, candidates hold positions such as
Logistics Coordinator, Logistics Manager and Head
of Logistics. While there are no set academic
prerequisites, candidates are usually required to
have experience as well as knowledge in
humanitarian logistics and operations.

Humanitarian Logistics Professional Development
When applying for vacancies in the humanitarian sector, being
able to provide proof of studies can be a huge advantage as it is a
demonstration of your commitment to gaining employment and a
desire to improve your professional skills.
The Fritz Institute/CILT Humanitarian Certification Programmes
have become a highly prized qualification for those wanting to
make their career in the humanitarian logistics sector. Certification
is testimony to your ability to apply logistics theory in a practical
situation.
HELM attendees are awarded a certificate of attendance on the
programme. Upon completion of the event, your certificate will
show the units you have completed. And, new for 2017, any
student who attends two HELM Events and completes all six units
will receive a new HELM Diploma. Attending this course provides
28-35 hours of professional development.

An Introduction to LLA
Logistics Learning Alliance is a leading provider of humanitarian
based training programmes. We currently have over 1,000
students, studying in six continents and working under some of the
most dangerous and challenging conditions in many of the world’s
most disaster hit and war-torn countries. LLA are also the sole
learning providers for the Fritz sponsored Certification
programmes.
Meet the Coaching Team
Haydn Sandvig joined LLA in April 2013. With over 30
years working experience in Supply Chain and
Logistics from working in the field building new
facilities in the Middle East, to draw down and exit
planning in Germany. He currently has over 100 active
students who rely on his logistical expertise. Haydn
also played a key part in the creation of the HELM
programme.
Peter Jones is CEO and Managing Director of LLA. A
military logistics specialist until 1998 and logistics and
supply chain professional development trainer
since. Experienced in the fields of both humanitarian and
commercial logistics and supply chain
management. Peter has developed award winning
programmes for personal development and team
performance improvement.
Adrian Leigh is Centre Coordinator at LLA, Adrian is
our senior Coach and Internal Verifier. He works
closely with our Awarding Bodies to ensure we remain
fully compliant with their requirements for regulated
qualifications. He is also our lead for course design
and development, with a good eye for developing
programmes to meet specific needs and outcomes.

LLA’s International Ambassadors
Kenneth Otieno Akoko is our LLA Ambassador in
Kenya. Kenneth is an experienced Pharmacy Manager
and Medical Logistician with expansive experience in
Medical programs and healthcare Supply Chain
Management. A CHL and MedLog graduate, Kenneth
also works as an LLA Coach, helping deliver HELM in
Kenya and also coaching our Fritz sponsored
Programmes.
Jeremie Rolda Dalusma is our LLA Ambassador in Haiti.
Jeremie has experience in both humanitarian and
commercial logistics. Like Kenneth, Jeremie has also
studied with LLA, completing CHL in 2015, and coaches
our Fritz Programmes. He has also helped to coach the
HELM Events in Haiti.
Johanchal G. Wrobeh is our LLA Ambassador in
Liberia. An experienced logistician, Johanchal is
currently studying the CHL Programme with LLA
and helps organise and arrange HELM Events in
Liberia.

What Our Graduates think
As nature and man-made disaster becomes more complex and on a larger
scale in Myanmar, supply chain management is one of the components
needed to fulfil the mission in Humanitarian response. On the other hand,
logistics operations continue to be recognised as an essential function in
these operations in Myanmar. Through my study from CHL, I feel confident
and passion in the field related with supply chain management. Also I was
able to contribute to improve many colleagues competencies in logistics and
built relationship with partners and stakeholders to support supply chain
management in World Vision and logistics cluster in Myanmar. I apply the
concepts to solve some of the problems in my job, making the course much
more interesting. This course is helpful to begin trying to practice the
techniques in my actual work environment and challenge the new initiate. -
Saw Karli, CHL graduate
"The knowledge I have gained has changed me in so many ways and has
started changing lives of those I work and interact with. A friend recently told
me how their donor was unhappy to see how syringes and needles were not
properly disposed of. I advised him following what I have learnt from
studying with your institution and referred him to your institution.”
Jacques BIRUGURUGU, MedLog graduate
“The course is a broad and practical exercise which made me go through the
whole process of planning and setting up the supply chain according to the
field constraints and limitations. This has given me a good all-rounded and
comprehensive idea about the whole supply chain as one unit. Thinking about
the existing problems and of ways to overcome them was very stimulating as
it made the whole exercise challenging and interesting at the same time.
Having to respond and come up with solutions to simulated challenges and
constraints was more relevant to me as working the field of humanitarian
relief is rarely smooth and always challenging. Because a problem solving
mind is the biggest asset for anyone working in this field.
Wadhah Hubaishi, CHSCM graduate
"The Humanitarian Essential Logistics Module is an elementary course that
introduces persons to the basics within supply chain management. The
classes are not only engaging, but are an eye opener in many aspects. The
beauty of the class combination is that the students are from diverse
professional backgrounds, and therefore contribute greatly to the learning
process with real life experiences. This makes learning quite interactive and
interesting. I would greatly recommend this course for anyone who would like
to understand the basic fundamentals within supply chain management,
whether in the humanitarian world or otherwise. It is delivered in easy to
understand interactive and practical class sessions.
Joyce Muriuki, HELM graduate

Achieving Supply Chain
Improvement through Learning
Contact
Us
Logistics Learning Alliance
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Office 9, Leicester Road,
Whitwick, Leicestershire,
LE67 5GQ
United Kingdom
www.logisticslearningalliance.com
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