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2017 QTD User Conference and Training Summit

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TABLE OF<br />

CONTENTS<br />

<strong>2017</strong> <strong>QTD</strong> <strong>User</strong> <strong>Conference</strong> <strong>and</strong><br />

<strong>Training</strong> <strong>Summit</strong> Recap<br />

Topics We Explored, Things We Learned <strong>and</strong><br />

How this New Knowledge Helps us be Better at<br />

our Job<br />

Each year, we are honored that so many of<br />

our QTS clients attend the Annual <strong>QTD</strong> <strong>User</strong><br />

<strong>Conference</strong> <strong>and</strong> <strong>Training</strong> <strong>Summit</strong>. <strong>2017</strong> was no<br />

exception as we were joined by 46 participants<br />

in Seattle, to train on new <strong>and</strong> forgotten features<br />

of <strong>QTD</strong>, learn about new training techniques<br />

that will help us provide more effective training,<br />

exchange ideas on how to h<strong>and</strong>le routine <strong>and</strong><br />

(not so routine) training challenges, discuss<br />

current challenges we face in meeting PER-005,<br />

<strong>and</strong> so much more. This paper represents a<br />

curated summary of all the exchanges we had<br />

during two action-packed days, <strong>and</strong> 15 different<br />

sessions.<br />

Feel free to share this summary, especially with<br />

those colleagues who could not join us.<br />

The QTS Team<br />

Unofficial lessons to be<br />

learned from an auditor 2<br />

Why did you place a toy<br />

by my seat? 2<br />

Learning Myths – Time<br />

to let go of outdated<br />

practices<br />

3<br />

On-Boarding New Hires:<br />

Best Practices 4<br />

Testing the Waters with a<br />

New Concept from QTS:<br />

The System Operator<br />

Rodeo<br />

5<br />

New Report Builder: If<br />

You Can Think It, You<br />

Can Build It!<br />

6<br />

Other <strong>QTD</strong> <strong>and</strong> Moduledriven<br />

Sessions 7<br />

<strong>QTD</strong> <strong>User</strong> Benchmark:<br />

How SMUD is using <strong>QTD</strong> 7<br />

<strong>2017</strong> <strong>Training</strong> Trends<br />

Presentation Notes 8<br />

General Session Notes<br />

8<br />

Summary of Trend:<br />

Curation 8<br />

Summary of Trend:<br />

Micro-learning 9<br />

Summary of Trend:<br />

Visual Learning/Visual<br />

Narrative<br />

9<br />

Summary of Trend: Brain<br />

Science 10<br />

Lessons learned from<br />

“Pop” 11<br />

Tips <strong>and</strong> Tricks for<br />

Creating Great eLearning<br />

Courses<br />

11<br />

1 www.Quality<strong>Training</strong>Systems.com Office: 443.755.0790

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