2017 QTD User Conference and Training Summit
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TABLE OF<br />
CONTENTS<br />
<strong>2017</strong> <strong>QTD</strong> <strong>User</strong> <strong>Conference</strong> <strong>and</strong><br />
<strong>Training</strong> <strong>Summit</strong> Recap<br />
Topics We Explored, Things We Learned <strong>and</strong><br />
How this New Knowledge Helps us be Better at<br />
our Job<br />
Each year, we are honored that so many of<br />
our QTS clients attend the Annual <strong>QTD</strong> <strong>User</strong><br />
<strong>Conference</strong> <strong>and</strong> <strong>Training</strong> <strong>Summit</strong>. <strong>2017</strong> was no<br />
exception as we were joined by 46 participants<br />
in Seattle, to train on new <strong>and</strong> forgotten features<br />
of <strong>QTD</strong>, learn about new training techniques<br />
that will help us provide more effective training,<br />
exchange ideas on how to h<strong>and</strong>le routine <strong>and</strong><br />
(not so routine) training challenges, discuss<br />
current challenges we face in meeting PER-005,<br />
<strong>and</strong> so much more. This paper represents a<br />
curated summary of all the exchanges we had<br />
during two action-packed days, <strong>and</strong> 15 different<br />
sessions.<br />
Feel free to share this summary, especially with<br />
those colleagues who could not join us.<br />
The QTS Team<br />
Unofficial lessons to be<br />
learned from an auditor 2<br />
Why did you place a toy<br />
by my seat? 2<br />
Learning Myths – Time<br />
to let go of outdated<br />
practices<br />
3<br />
On-Boarding New Hires:<br />
Best Practices 4<br />
Testing the Waters with a<br />
New Concept from QTS:<br />
The System Operator<br />
Rodeo<br />
5<br />
New Report Builder: If<br />
You Can Think It, You<br />
Can Build It!<br />
6<br />
Other <strong>QTD</strong> <strong>and</strong> Moduledriven<br />
Sessions 7<br />
<strong>QTD</strong> <strong>User</strong> Benchmark:<br />
How SMUD is using <strong>QTD</strong> 7<br />
<strong>2017</strong> <strong>Training</strong> Trends<br />
Presentation Notes 8<br />
General Session Notes<br />
8<br />
Summary of Trend:<br />
Curation 8<br />
Summary of Trend:<br />
Micro-learning 9<br />
Summary of Trend:<br />
Visual Learning/Visual<br />
Narrative<br />
9<br />
Summary of Trend: Brain<br />
Science 10<br />
Lessons learned from<br />
“Pop” 11<br />
Tips <strong>and</strong> Tricks for<br />
Creating Great eLearning<br />
Courses<br />
11<br />
1 www.Quality<strong>Training</strong>Systems.com Office: 443.755.0790