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Croydon Carers Magazine

The first edition of our online magazine for Carers in Croydon. Contains useful information for those that are caring for others, discount codes from local businesses and help guides ans stories from those in the caring community.

The first edition of our online magazine for Carers in Croydon. Contains useful information for those that are caring for others, discount codes from local businesses and help guides ans stories from those in the caring community.

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ADULT SERVICES<br />

CROYDON SOCIAL SERVICES 0208 726 6500<br />

<strong>Croydon</strong> Social Services have responsibility for organising and providing a wide range of services,<br />

with the emphasis on supporting people in their own homes, and on supporting their carers.<br />

The services include<br />

Advice and support from social workers, occupational therapists on all aspects of physical<br />

disability or physical frailty, dementia or acquired brain injury.<br />

• Day care<br />

• Help with personal aids and equipment for the home and adaptations to your home<br />

• Home care<br />

• Respite for carers<br />

• Residential and nursing home care (this is not self-funded) in conjunction with the<br />

independent sector.<br />

Assesments<br />

Assessments by Adults Services are conducted in order to determine a person's need, and to<br />

decide what services can be provided. When you contact the Adults Service Help desk, an initial<br />

assessment is completed to find out if you meet the Adults Services guidelines, or eligibility<br />

criteria, which is used to decide who is most in need. It is important, therefore, that when you first<br />

contact the Help Desk you do not minimise and difficulties you are experiencing or feel embarrassed<br />

to describe your situation fully.<br />

In order to make their decision about the services they provide, Adults Services will probably only<br />

have the information that you give them about yourself and the person you care for.<br />

After the initial assessment, a further assessment may be carried out to look at your needs in<br />

more detail. This will be completed in a face-to-face interview with a member of Adults Services<br />

staff, or someone authorised to do so and again, it is important to describe your difficulties as<br />

fully as possible.<br />

Both the person you care for, and you as the carer, are entitled to ask for an assessment of your needs.<br />

The assessment of the person you care for will often be very important to you, as the services they<br />

receive may affect how well you cope. The person you care for may want to involve you in their own<br />

assessment, and this can be helpful, particularly if they find it difficult to express their needs.<br />

There is a charge for most services provided by Adults Services.<br />

Where charges apply, a Financial Assessment will also be carried out.

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