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The Partner Channel Magazine_Winter 2018

This is the final issue of The Partner Channel Magazine published with Jenny Davis as its editor in chief. Topics evolved around sharing your story throughout life and business. Enjoy!

This is the final issue of The Partner Channel Magazine published with Jenny Davis as its editor in chief. Topics evolved around sharing your story throughout life and business. Enjoy!

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WINTER <strong>2018</strong> | WWW.THEPARTNERCHANNEL.COM<br />

Where Will<br />

Your Story<br />

Take You?<br />

A Hero’s Journey<br />

Nine Elements of a Great Story<br />

Keys to a Successful<br />

<strong>Partner</strong><br />

Relationship


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THE PARTNER CHANNEL ® MAGAZINE<br />

WINTER <strong>2018</strong><br />

contents<br />

20<br />

8 Brilliant Ways to<br />

Make Customers Part<br />

of Your Story<br />

in every issue<br />

8 CONTRIBUTORS<br />

9 NEWS<br />

10<br />

EVENTS<br />

12<br />

ON THE HOMEFRONT<br />

MEMBERS ONLY CORNER<br />

52 Vicinity Manufacturing<br />

ADVERTISER INDEX<br />

56<br />

THE LIST<br />

57<br />

departments<br />

14 LEADERSHIP<br />

5 Reasons to Specialize<br />

20 MARKETING<br />

8 Brilliant Ways to Make<br />

Customers Part of Your Story<br />

30 LEADERSHIP<br />

Storytelling: Developing a Brand<br />

in the Microsoft Ecosystem<br />

34 SALES<br />

How Will Artificial Intelligence (AI)<br />

Impact ERP Software?<br />

A PUBLICATION DEDICATED TO<br />

BUILDING A COMMUNITY FOR PARTNERS<br />

38 MARKETING<br />

A Hero’s Journey<br />

44 LEADERSHIP<br />

Clicking Toward Your Real Story<br />

54 LEADERSHIP<br />

Writer, Business Owner, Leader:<br />

Are You Plotting on Purpose?<br />

features<br />

18<br />

VAR PROFILE<br />

24 MCA Connect<br />

WORD-A-GANZA<br />

29<br />

LOGO CONTEST<br />

37<br />

ISV PROFILE<br />

42 DATABASICS<br />

48<br />

51<br />

KEYS TO A SUCCESSFUL<br />

PARTNER RELATIONSHIP<br />

WE ALL HAVE A STORY...<br />

SHARE YOURS!<br />

UPDATE ON THE<br />

2017-<strong>2018</strong> CLASS<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 5


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WINTER <strong>2018</strong> | WWW.THEPARTNERCHANNEL.COM<br />

NOTES<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> “It does not do to dwell on dreams and forget to live.” – J.K. Rowling <strong>Winter</strong> <strong>2018</strong><br />

ring based on<br />

anage material<br />

GP, SL & NAV<br />

ir operations,<br />

profits<br />

project starts,<br />

ou have a sales<br />

on board.<br />

0) 421-2467<br />

cturing.com<br />

Your Story<br />

Where Will<br />

Take You?<br />

A Hero’s Journey<br />

Nine Elements of a Great Story<br />

Keys to a Successful<br />

<strong>Partner</strong><br />

Relationship<br />

ON THE COVER<br />

<strong>The</strong> hot air balloon is the first successful<br />

human-carrying flight technology. <strong>The</strong> first<br />

untethered manned hot air balloon flight<br />

was performed by Jean-François Pilâtre de<br />

Rozier and François Laurent d’Arlandes on<br />

November 21, 1783, in Paris, France, in a<br />

balloon created by the Montgolfier brothers.<br />

Want to see balloons in flight? Check out<br />

www.hotairballoon.com, the self-proclaimed<br />

most complete directory of hot air balloon<br />

festivals in the world. Source: Wikipedia<br />

“LAST” ONE<br />

You’re holding a special issue of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> <strong>Magazine</strong> for a<br />

few reasons. First, this is the 10th anniversary of <strong>The</strong> List! When Jane<br />

Olson started with <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>, Spider Johnk (then owner)<br />

asked her to start a solution catalog. I think she thought he was joking<br />

at first, but here we are – 10 years later, and it’s still a valuable resource<br />

to <strong>Partner</strong>s and customers looking for Microsoft Dynamics add-ons.<br />

Second, this is my last issue as editor of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> <strong>Magazine</strong> and<br />

president of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>. <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> is teaming up with<br />

Dynamic Communities, Inc. We have partnered with Dynamic Communities on their<br />

User Group magazines, programming, and events since 2007, and now is the time to<br />

bring these organizations together to better serve the <strong>Partner</strong> community. I’ll dive into<br />

this more on page 12 with “On the Homefront” as I want to talk about the other reasons<br />

this issue is special, and space is limited here!<br />

This issue focuses on storytelling. Shann McGrail shares five reasons why you should<br />

specialize, not supersize, your business on page 14. Adrianne Machina illustrates why<br />

every <strong>Partner</strong> needs a hero story on page 38. Bill Allen, a newcomer to the magazine but<br />

not the <strong>Partner</strong> community, talks about the need for storytelling as <strong>Partner</strong>s develop their<br />

brand in the Microsoft ecosystem on page 30. (Side note on that article: Matt Mastrud<br />

has created one of my favorite graphics ever for that one. I’ve been fortunate to work with<br />

such awesome people the last 14 years.)<br />

I have a laundry list of people to thank, and you’ll read about them in a few pages, but I<br />

want to conclude this page with a thank you to those who make this publication possible,<br />

quarter after quarter. Thank you to my team, our contributors, our advertisers, and the<br />

participants in <strong>The</strong> List.<br />

It’s been a great ride.<br />

This label only applies<br />

to the text stock.<br />

Cover illustration by Matt Mastrud for <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> ® .<br />

Jenny@thepartnerchannel.com partnerchannel <strong>The</strong><strong>Partner</strong><strong>Channel</strong> company/the-partner-channel<br />

THE PARTNER CHANNEL ® MAGAZINE <strong>Winter</strong> <strong>2018</strong><br />

PUBLISHER TPC Publishing<br />

EDITOR-IN-CHIEF Jenny Davis<br />

COPY EDITOR Kate Mund<br />

WRITERS Bethany Foyt, Jasmine McNellis, and Jenny Davis<br />

CONTRIBUTING WRITERS Adrianne Machina, Barbara Pfeiffer, Bill Allen,<br />

Peter Joeckel, Shann McGrail, Tracy Faleide<br />

ART DIRECTOR Shawn Olson<br />

CONTRIBUTING ARTISTS Dave Swang, Matt Mastrud,<br />

Shawn Olson, and Spider Johnk<br />

ADVERTISEMENT SALES Jane Olson<br />

MEMBERSHIP PROGRAM MANAGER Jasmine McNellis<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> <strong>Magazine</strong> is published by TPC Publishing, a business unit of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>,<br />

Inc., with principal offices at 1240 Elm Street, Fargo, N.D. 58102. All postage is paid from Fargo, N.D.<br />

If you wish to be removed from the mailing list, send your request, including name, business name,<br />

and mailing address to the above address, or to Jane@thepartnerchannel.com.<br />

If you wish to add names, the same directions apply.<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> ® , Inc. is an independent company and is not affiliated with Microsoft Dynamics ®<br />

or any of its affiliates or subsidiaries.<br />

This is a copyrighted publication ©<strong>2018</strong>, and all articles herein are covered by this copyright. All rights are<br />

reserved. Any use of the content for commercial reasons or any other form of reproduction of material<br />

herein is strictly prohibited without prior written approval of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>, Inc.<br />

Most articles are submitted by independent industry professionals; therefore their views and opinions may<br />

not be those of the publishers. Inasmuch, TPC Publishing cannot be held responsible for any or all<br />

comments or information held within those articles.<br />

This publication is printed in the U.S.A. by Forum Communications Printing.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 7


CONTRIBUTORS<br />

adrianne machina<br />

EMAIL Amachina@tornadomktg.com<br />

FACEBOOK Adrianne.machina<br />

LINKEDIN Adriannemachina<br />

TWITTER Adriannemachina<br />

WEBSITE www.tornado-marketing.com<br />

peter joeckel<br />

shann mcgrail<br />

EMAIL Shannm@devreve.com<br />

LINKEDIN Shannmcgrail<br />

TWITTER Shannm<br />

WEBSITE www.smartp2p.net<br />

EMAIL Pjoeckel@turnondynamics.com<br />

LINKEDIN Peter Joeckel<br />

TWITTER Turnondynamics<br />

WEBSITE www.turnondynamics.com<br />

BLOG blog.TurnOnDynamics.com<br />

bill allen<br />

Adrianne Machina is the chief velocity officer<br />

of Tornado Marketing and an in-demand<br />

copywriter, speaker, and consultant with a<br />

special focus on online marketing. Adrianne<br />

is a firm believer that progress is better than<br />

perfection, and that boring marketing will get<br />

you nowhere. She helps clients harness their<br />

business passion and purpose into marketing<br />

that reflects their company’s unique strengths<br />

and attracts their ideal clients. Adrianne has<br />

worked in the Microsoft Dynamics channel since<br />

2000 and teaches marketing to entrepreneurs<br />

at the University of Wisconsin–Madison.<br />

barbara pfeiffer<br />

EMAIL Barbara@thepartnermarketinggroup.com<br />

TWITTER <strong>Partner</strong>mktgrp<br />

LINKEDIN Pfeifferbarbara<br />

BLOG www.thepartnermarketinggroup.com/blog<br />

When it comes to innovative marketing for<br />

technology companies and their channel, few<br />

people possess the level of expertise, leadership,<br />

and passion as Barbara Pfeiffer, senior marketing<br />

consultant for <strong>The</strong> <strong>Partner</strong> Marketing Group.<br />

Barbara has spent most of her career developing<br />

and driving high-performing marketing programs<br />

for Microsoft and a global network of VARs<br />

and ISVs. She was the strategic mind behind<br />

many exclusive Microsoft programs such as<br />

GAP, Landlord, Butterfly Publisher, Marketing<br />

Essentials, and Marketing Office Hours. Barbara is<br />

constantly on the leading edge of marketing and<br />

specializes in helping clients build and execute<br />

comprehensive marketing plans including social<br />

media, inbound marketing, nurture marketing,<br />

and content marketing, as well as marketing<br />

assessments and plan/program development<br />

and management.<br />

EMAIL Billa@kbaalliances.com<br />

FACEBOOK KBA Alliances<br />

TWITTER Kbaalliances<br />

LINKEDIN Bill Allen / KBA Alliances<br />

BLOG www.kbaalliances.com<br />

A Microsoft Circle of Excellence Award<br />

winner, Bill Allen is a visionary leader with<br />

an exceptional career driving business<br />

improvement and innovation for leading IT<br />

and business solutions providers, including<br />

Microsoft, Clarus, Red Prairie, Ironside<br />

Technologies, Danaher, and Hawker Siddeley.<br />

With a passion for helping software and<br />

services vendors design innovative market<br />

strategies, optimize user experience,<br />

increase brand awareness, align with<br />

new <strong>Partner</strong>s and influencers, drive more<br />

effective communications, and implement<br />

best practices, Bill’s ultimate reward lies in<br />

empowering people to succeed in creating<br />

sustainable, profitable businesses and<br />

lifestyles. Bill is a graduate of Syracuse<br />

University’s Whitman School of Management<br />

and attended post graduate studies through<br />

Duke University, Infomentis, and Microsoft.<br />

Bill is Eagle board chairman for Boy Scouts<br />

of America and enjoys spending time serving<br />

the community.<br />

Peter Joeckel has been a leader in mid-market<br />

ERP since 1986 when his company installed<br />

some of the first network-based manufacturing<br />

systems in the country. As a business owner,<br />

Peter built and eventually sold one of the<br />

fastest-growing and forward-thinking valueadded<br />

software dealerships in the country. Its<br />

success was fueled by innovative software<br />

selection techniques and an outstanding project<br />

delivery team. He sold the organization in<br />

1999 to an e-commerce provider when it had<br />

grown in less than three years from zero to $6<br />

million in annual revenue with more than 300<br />

customers and 45 employees. He has assisted<br />

in the selection and implementation of hundreds<br />

of ERP solutions and has been recognized for<br />

his ability to match the right solution for a<br />

customer’s needs rather than “pushing boxes<br />

of software.” Today, Peter focuses on helping<br />

companies select and implement ERP solutions<br />

by using advanced tools and processes that<br />

increase the likelihood of successful projects.<br />

His goal is to continue to improve those tools<br />

and processes to build value for customers and<br />

provide a smooth transition from the selection to<br />

implementation process.<br />

Shann McGrail is the co-founder of Devreve Inc.<br />

and co-creator of SMART P2P, a program of<br />

best practices to enable <strong>Partner</strong>s to successfully<br />

grow their businesses through building strong<br />

partnerships. Connecting the dots in new ways<br />

for outstanding results is a signature strength for<br />

Shann. Equipped with years of Microsoft senior<br />

leadership experience in enterprise services,<br />

operations, and sales positions, Shann is most<br />

passionate about helping others succeed in<br />

reaching their potential and getting the most<br />

from the power of technology and partnerships.<br />

Shann’s company, Devreve Inc., specializes in<br />

developing and diversifying talent in the digital<br />

economy and building partnerships for business<br />

growth. She also devotes time to the executive<br />

in residence program at a local innovation<br />

center helping business start-ups and female<br />

entrepreneurs. With a background in theatre<br />

and improvisation, Shann keeps it interesting by<br />

bringing fun and creativity to any opportunity.<br />

tracy faleide<br />

EMAIL Tracyfaleide@gmail.com<br />

FACEBOOK Tfaleide<br />

LINKEDIN Tracyfaleide<br />

TWITTER Tracyfaleide<br />

Tracy Faleide has nearly 30 years of experience<br />

in communications, project and people<br />

management, change management, strategy<br />

alignment, and marketing. She held several<br />

communications and leadership positions at<br />

Great Plains Software and Microsoft, led her<br />

own consulting and writing business, served<br />

as a storyteller for her clients, and now helps<br />

lead marketing communications efforts at WEX<br />

Health, Inc.


NEWS<br />

GOT NEWS? Share it with us at Info@dynamiccommunities.com<br />

and we’ll print it in the Spring <strong>2018</strong> issue of the magazine.<br />

BatchMaster Software, a leader in process<br />

manufacturing software solutions, announces its entry<br />

into the Microsoft Dynamics NAV market with a new<br />

solution integration. BatchMaster Software’s application<br />

offers industry specific, process manufacturing capabilities<br />

in the areas of formulation, production, quality,<br />

inventory, compliance, and warehousing. “Building<br />

upon our (Microsoft Dynamics) GP application’s<br />

success, BatchMaster Manufacturing for NAV is a natural<br />

extension of our Microsoft platform integration strategy,”<br />

states Sahib Dudani, CEO of BatchMaster Software.<br />

“With more than 30 years of experience, BatchMaster<br />

Software is well positioned to help Microsoft Dynamics<br />

NAV customers and <strong>Partner</strong>s in the food, chemical,<br />

nutraceutical, and pharmaceutical industries achieve<br />

their business objectives.”<br />

Fastpath, a leader in cross-platform governance,<br />

risk management, and compliance (GRC), has been<br />

honored with the 2017 GRC Innovation Award in User<br />

Experience for Automated Controls by GRC 20/20.<br />

Every year, GRC 20/20 evaluates offerings in the GRC<br />

space to highlight the innovators who are improving<br />

the way companies secure themselves and comply with<br />

regulations. Fastpath is happy to have been recognized<br />

for its continued endeavor to simplify and advance<br />

the way audit and security processes are performed.<br />

“Fastpath provides a new breed of GRC software that<br />

is intuitive and easy to use in a cloud-based platform<br />

that centralizes all SoD and access control data in one<br />

place,” shares Michael Rasmussen, the GRC pundit for<br />

GRC 20/20 and an internationally recognized expert.<br />

<strong>The</strong> innovations at Fastpath include the ability to run<br />

security across multiple ERPs and XRMs from a single<br />

program, including the capacity to write and analyze<br />

segregation of duties rules that apply cross-platform.<br />

“We are pleased to have received this award from GRC<br />

20/20,” says Andy Snook, CEO of Fastpath, Inc. “In today’s<br />

business environment, companies need to feel secure<br />

in allowing access to a multitude of systems, and with<br />

our cross-platform capacity, they can do just that with<br />

Fastpath Assure.” Learn more at www.gofastpath.com/<br />

fastpath-grc-innovator-award.<br />

Horizons International, a Microsoft Silver<br />

certified application developer, announces the release<br />

of Quality Essentials Suite version V2.17.01.029. With a<br />

steadfast focus on providing high-quality and cost-effective<br />

quality management software, this release increases the<br />

efficiency of the product by automating repetitive tasks<br />

and centralizing features into a more intuitive workflow.<br />

To read the full release, visit www.qualityessentialssuite.<br />

com/resources/press-releases/newest-release-qualityessentials-suite.<br />

Stoneridge Software, LLC recently announced<br />

the acquisition of DFC Consultants, Ltd. <strong>The</strong> combination<br />

of these two prominent Microsoft Dynamics <strong>Partner</strong>s<br />

positions Stoneridge Software as the leading Microsoft<br />

Dynamics accounting and operations software advisor<br />

in the Midwest and creates a full-service resource for the<br />

entire Microsoft Dynamics suite of business technologies.<br />

“DFC is a veteran of the industry and a well-respected<br />

Microsoft <strong>Partner</strong> that truly cares about the success of their<br />

clients,” said Eric Newell, CEO of Stoneridge Software.<br />

“We welcome the talented team of consultants and look<br />

forward to providing for the needs of their customers,<br />

and continuing to establish ourselves as the go-to choice<br />

for business software consulting.” Company leaders see<br />

many synergies between the two firms with similar<br />

company values, a client-centric approach, focus on<br />

end-user training, and prioritization of creating a great<br />

work culture. “To best serve our clients in the future we<br />

found an alliance and solid partnership in Stoneridge<br />

Software,” said Carol Rogne, DFC’s CEO and president.<br />

“We look forward to becoming part of this visionary<br />

company and continuing to provide our clients service<br />

and support for future growth.” DFC Consultants will<br />

continue business under their current name as a Stoneridge<br />

Software subsidiary.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 9


EVENTS<br />

UPCOMING EVENTS? Going somewhere, but it’s not<br />

on the list? Let us know, and we’ll include it in the next issue!<br />

Submit the details to Info@dynamiccommunities.com.<br />

March<br />

eXtreme365<br />

March 19-22<br />

Dubrovnik, Croatia<br />

www.extreme365.com<br />

May<br />

Microsoft Build<br />

May 8-10<br />

Seattle, WA<br />

www.build.microsoft.com<br />

October<br />

D365UG/AXUG Summit <strong>2018</strong><br />

October 15-18<br />

Phoenix, AZ<br />

www.axugsummit.com<br />

GPUG Amplify<br />

March 19-21<br />

Chicago, IL<br />

www.gpugamplify.com<br />

April<br />

Dynamics SL User Group<br />

April 23-26<br />

St. Louis, MO<br />

www.dslugconference.com<br />

Data and BI Summit<br />

April 24-26<br />

Dublin, Ireland<br />

www.databisummit.com<br />

Summit EMEA<br />

April 24-26<br />

Dublin, Ireland<br />

www.summitemea.com<br />

Focus<br />

May 21-24<br />

Indianapolis, IN<br />

www.ugfocus.com<br />

July<br />

Microsoft Inspire <strong>2018</strong><br />

July 15-19<br />

Las Vegas, NV<br />

www.partner.microsoft.com/inspire<br />

Autumn<br />

GP Tech Conference<br />

Fargo, ND<br />

www.gptechconf.com<br />

September<br />

Microsoft Ignite <strong>2018</strong><br />

September 24-28<br />

Orlando, FL<br />

www.microsoft.com/ignite<br />

D365UG/CRMUG<br />

Summit <strong>2018</strong><br />

October 15-18<br />

Phoenix, AZ<br />

www.crmugsummit.com<br />

GPUG Summit <strong>2018</strong><br />

October 15-18<br />

Phoenix, AZ<br />

www.gpugsummit.com<br />

NAVUG Summit <strong>2018</strong><br />

October 15-18<br />

Phoenix, AZ<br />

www.navugsummit.com<br />

10 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


CONFERENCE<br />

LINEUP <strong>2018</strong><br />

Join your user group peers at these can’t-miss conferences hosted by Dynamic Communities.<br />

March 19-21. Chicago.<br />

Dynamics <strong>Partner</strong>s and Dynamics GP Users<br />

GPUG Amplify brings together Microsoft <strong>Partner</strong>s,<br />

Microsoft leaders, and business leaders in a quaint<br />

setting where questions can be answered,<br />

discussions will be had and connections can be made.<br />

Dynamics <strong>Partner</strong>s are also invited to attend the<br />

<strong>Partner</strong> Exchange on March 19.<br />

gpugamplify.com<br />

24-26 April. Ireland.<br />

Dynamics 365, AX, and CRM Users<br />

Summit EMEA is the user group conference that brings<br />

Microsoft Dynamics 365, AX and CRM users,<br />

industry experts and software development vendors<br />

together to discuss important issues, to learn about<br />

product updates, and to find genuine solutions<br />

that suit your business needs.<br />

summitemea.com<br />

April 23-26. St. Louis.<br />

Dynamics SL Users & <strong>Partner</strong>s<br />

You’ll learn what you can accomplish with Microsoft<br />

Dynamics SL, but also get clear direction on how to do<br />

those same tasks when you get back to the office.<br />

No matter how experienced you are with Microsoft<br />

Dynamics SL, you’re guaranteed to take home<br />

solutions for your everyday Dynamics SL challenges.<br />

dslugconference.com<br />

May 21-24. Indianapolis.<br />

Dynamics 365, AX, CRM, and NAV Users, Power BI Users<br />

Focus is the conference to attend for<br />

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ON THE HOMEFRONT<br />

End<br />

THE OF THIS<br />

Beginning<br />

STORY IS THE<br />

OF ANOTHER<br />

story by JENNY DAVIS<br />

I<br />

f you read the Notes on Page 7, you know that<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> is teaming up with Dynamic<br />

Communities, Inc. If you skipped that page, now<br />

you know. (If you skip both pages, well…you’ll hear<br />

sometime.)<br />

Spider Johnk asked me to work with him in 2004 as<br />

my event manager career at Microsoft was coming to a close. In 2010, he<br />

asked if I wanted to purchase <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>. While he was ready<br />

to move on and do new things, he wanted the company to continue.<br />

Eight years later, I find myself in the same spot.<br />

We ran a small but mighty team, and I’m proud of everything we<br />

accomplished. Now it’s time to see how these programs sound with a<br />

bigger megaphone.<br />

It feels natural to insert <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>’s offerings – <strong>The</strong><br />

<strong>Magazine</strong>, <strong>The</strong> List, <strong>The</strong> Genius Series, the Marketing in the Dynamics<br />

Community reports, and the Membership Rewards Program – into<br />

the Dynamic Communities portfolio. I’m a little in awe of what<br />

they’ve created over the last 15 years, and it proves that there is a<br />

deep need for people to form a community and knowledge base that<br />

helps everybody do and achieve more. It just works.<br />

<strong>The</strong> next issue of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> <strong>Magazine</strong> will be the<br />

beginning of a story that will carry on a legacy of providing value to<br />

<strong>Partner</strong>s and their personal and professional success. I am excited for<br />

what is to come in this upcoming chapter.<br />

And now for the thank you’s…<br />

First, to my team.<br />

»»<br />

Jane Olson is the most personable, capable, and passionate<br />

professional you will encounter. She will continue on with<br />

Dynamic Communities, working with <strong>Partner</strong>s as part of the<br />

sponsorship team. Jane and I have worked together since 2005,<br />

and it has been a sincere pleasure. Thank you for being such an<br />

amazing steward to <strong>Partner</strong>s and their marketing interests over<br />

the years.<br />

»»<br />

Bethany Foyt joined our team to lead marketing endeavors<br />

when I was tired of staying up late to try and get the job done.<br />

<strong>The</strong>re wasn’t anything that I could throw Bethany’s way that she<br />

couldn’t handle, and I’m so grateful for that! Thank you for taking<br />

things that rattled around my brain and making them happen.<br />

Bethany will join Dynamic Communities as well, as part of their<br />

marketing team.<br />

»»<br />

Jasmine McNellis is the nicest “follow upper” that you’ll meet<br />

– ever! She took great care in her work – especially in keeping our<br />

data clean! – and I’m so glad that <strong>Partner</strong>s had the opportunity<br />

to work with you. Jasmine will be pursuing other interests, and<br />

though we will miss her, I’m excited that another company will<br />

have the opportunity to experience her talents.<br />

And now to people you may not know, but you’re holding their<br />

work in your hands.<br />

»»<br />

Shawn Olson is one of the best designers I know, and I’m so<br />

glad that Spider brought her on board to design the magazine.<br />

She has a terrific ability to take thoughts and turn them into art,<br />

as well as stay cool, calm, and collected when faced with some<br />

ridiculous project loads on top of her day job!<br />

»»<br />

Kate Mund wrangles our commas, slices our run-on sentences,<br />

and helps make sure a contributor (including me!) has finished<br />

a thought before diving into the next. She was right there with<br />

us through “five magazine quarters” and past-press submissions,<br />

and I’m grateful to have had her on board.<br />

»»<br />

Dave Swang works hand-in-hand with Jane to produce <strong>The</strong><br />

List in addition to designing graphics for the magazine and<br />

other projects. Whenever I think of Dave, I think of, “Sure. No<br />

problem!” and a big smile on his face at all times. I couldn’t ask<br />

for a better extension of our team.<br />

»»<br />

Kathy Leingang, Sandy Horner, and the Forum<br />

Communications Printing team do so much more than print<br />

this magazine and drop it off at the post office. <strong>The</strong>y made sure<br />

our advertisers looked goooood in print and went above and<br />

beyond when we had a time-sensitive (i.e. this needs to be at an<br />

event in Dallas by Tuesday) release.<br />

»»<br />

Matt Mastrud has been creating the art you see on these pages<br />

for so long that I can’t remember when I first met him. Matt (aka<br />

Punchgut) is an artist that has always brought a smile to my face<br />

with his ability to bring a story to life in an unconventional, witty,<br />

and truly awesome way.<br />

And then those brilliant contributors.<br />

I’ve included an editor’s note at the end of their articles, so please indulge<br />

me before you turn the page. We’ve had other contributors through the<br />

years who have gone on to other passions and they have helped to shape<br />

this magazine into what it has become. Thank you to all of you. As I draw<br />

this to a close, I’d be remiss if I didn’t call out two of my mentors.<br />

»»<br />

Bonnie Robertson captivated me from the moment I met her<br />

at Microsoft. Her ability to tell a story and inspire an audience<br />

was amazing to watch and it was a privilege to feature her at our<br />

past events and in the magazine. Bonnie’s thoughts and words<br />

shaped so much of what I’ve done as a professional, and I’m<br />

thankful for everything she’s shared with me over the years.<br />

»»<br />

Spider Johnk came into my professional life about a week after it<br />

started. He designed the sets for our Microsoft events, and I was so<br />

impressed with the care he took in creating an experience. Spider’s<br />

talents went far beyond the set, and although I’m pretty sure he<br />

dreaded the idea of “managing” somebody, I loved sitting in his<br />

office and getting to be part of his grand ideas. I talked him into one<br />

last piece of art for this magazine, a swan song for both of us.<br />

Finally, those awesome people at home.<br />

»»<br />

My husband, Casey, children (Peter, Charlotte, Jameson,<br />

Stella, and Bridget), parents, siblings, and friends have<br />

been so supportive when I’ve been holed up in my office on a<br />

deadline, “hanging a bunch of paper” on my wall during layout,<br />

and bringing my computer to the lake because there was an<br />

article to finish. I love you all. Thank you for not thinking I’m<br />

nuts…or for keeping it to yourself if you think I am.<br />

With that, I give you, the <strong>Winter</strong> <strong>2018</strong> issue of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong><br />

<strong>Magazine</strong>.<br />

12 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


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14 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


FIVE<br />

REASONS<br />

TO<br />

Specialize,<br />

Supersize,<br />

NOT<br />

FOR GROWTH<br />

story by SHANN McGRAIL<br />

illustration by SHAWN OLSON<br />

One of the hardest things to do in business is to give something up, especially when that something<br />

may be customer business. However, giving up certain business and certain customers can be the<br />

smartest, most profitable growth strategy. In other words, don’t supersize your business, specialize.<br />

In the technology industry, many companies grow by responding to customers’ requests to add<br />

new features, to service new markets, to provide consulting, to train employees on a new solution,<br />

and other extras. Every business is in the midst of digital transformation and needs advisors who<br />

can truly understand their constantly-changing context. It may sound counterintuitive, but providing increasingly<br />

larger selections of products and services – driven by reacting to requests rather than advising on direction – limits<br />

growth options and drives up costs.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 15


Here are five reasons businesses should look to specialize rather than supersize to find success in a particular<br />

function or industry:<br />

1<br />

STRONGER CUSTOMER CONNECTION = HIGHER PROFITS<br />

Choosing to focus and build depth of expertise in an offering means gaining a deeper understanding of the<br />

customers who will ultimately benefit from it. That understanding includes getting to personally know one’s<br />

customer – the people who make up the company, what their roles are, and what the business challenges are that<br />

they work to overcome every day. Using what is learned about customers and reflecting that back to demonstrate,<br />

position, or even shape an offering enhances one’s credibility with customers. <strong>The</strong>y see value in a company having<br />

taken the time to know them and to fully understand the problems and opportunities they face and will be more<br />

willing to pay for that value – a positive impact revenue for the specialist.<br />

In a survey done by the Shirman Group (http://www.shirmangroup.com/pdf/Summary_BtoB_Vertical_<br />

Specialization_Benchmark.pdf), more than 70 percent of companies that specialize by industry report a positive<br />

impact on revenue. Looking at the expense side of things, it becomes less costly to reach customers with<br />

specialization. When companies take a vertical focus, the average spend is 22 percent on sales and marketing versus<br />

38 percent for companies of similarly sized revenue who do not specialize by industry vertical.<br />

2<br />

STANDING OUT IN SOCIAL MEDIA<br />

<strong>The</strong> trend for some time now is that non-IT executives are owning bigger and bigger budgets to spend on<br />

technology. In fact, in the U.S., estimates are that 60 percent of technology projects are being spent by executives<br />

outside of IT. <strong>The</strong> rise of FinTech, HR Tech, and the increasing responsibility the CMO has in technology decisions<br />

are excellent examples. Now, pair that information with the fact that most executives are 75 percent of the way<br />

down the decision path before they ever decide to contact a salesperson. Specialization plays a big role in being<br />

discovered when these executives are ready to discuss opportunities. Turning up in search engines is only one<br />

small part of the puzzle. Specific and targeted content marketing, thought leadership pieces that speak directly to<br />

executives in search of solutions, and references from peers who have similar challenges are what counts when it<br />

comes time to make contact.<br />

3of its operations:<br />

OPERATIONAL EFFICIENCY<br />

Think of what it is like to learn something new. Whether it is a new sport or a new leadership technique, as a<br />

beginner, there are many activities to concentrate on as we move toward mastery. With time and practice, the activity<br />

becomes part of muscle memory and requires less energy to be done well. In a business context, specialization<br />

encourages an increased understanding of the customer that drives a company toward a more focused execution<br />

»»<br />

Sales and marketing become more efficient and effective because it becomes easier to create (and re-use)<br />

successful proposals;<br />

»»<br />

Delivery teams have a better idea of how to fulfill on projects and which risks need to be mitigated;<br />

»»<br />

Finance and accounting understand billing cycles of customers and optimize accordingly.<br />

As a company aligns operations with the needs of its targeted customer base, it moves closer to providing a<br />

“friction-free” experience for them – and that kind of experience translates into competitive advantage and dollars.<br />

4<br />

BRAND AWARENESS<br />

Specialization creates stronger awareness of a company’s strengths with target customers. This assumes, of<br />

course, that the company’s value proposition clearly reflects the focused nature of its expertise in a way that rings<br />

true with its customers. When customers can readily expound the value of dealing with a company, word-of-mouth<br />

lead generation and positive references are more likely to occur.<br />

Getting the word out is easier with specialization. This is because the topics covered in content and marketing<br />

campaigns can be narrowed to ones that directly and deeply tie into the business and emotional needs of the<br />

customer. This narrower focus means better management of investment of marketing dollars and easier<br />

determination of which activities yield the best return on investment.<br />

In the Shirman Group study referenced earlier, companies that specialized realized a 30 percent improvement<br />

16 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


in brand awareness. It is not surprising,<br />

therefore, that the study also indicates<br />

that 67 percent of companies plan to<br />

increase their industry specialization.<br />

Editor’s note: Shann and her business partner, Diana Kreklow, have been an inspiration to me<br />

with their knowledge-sharing and advocacy of the <strong>Partner</strong>-to-<strong>Partner</strong> business model. Thank you<br />

for your support in sharing your stories in the magazine.<br />

5<br />

AGILITY IN COMPETING<br />

To develop a strategy that will<br />

outmaneuver the competition, a<br />

company needs deep knowledge of<br />

the business landscape in which it<br />

operates. Having a narrower customer<br />

focus means there is a smaller set of<br />

competitors.<br />

Contending with fewer competitors<br />

allows a company some breathing room<br />

to react more quickly to changes in, and<br />

have influence over, the markets they<br />

serve. Specializing gives a company<br />

insight into the risks its customers will<br />

face when their markets change and<br />

provides an opportunity to be best<br />

positioned to help customers address<br />

those challenges.<br />

DISCIPLINE WILL BE<br />

REWARDED<br />

It takes discipline for an organization<br />

to resist the urge to supersize. <strong>The</strong><br />

benefits, however, of choosing to<br />

specialize rather than supersize include<br />

the potential for deeper customer<br />

connections, reputation building among<br />

executive decision makers, streamlined<br />

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Saying goodbye to existing business<br />

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things to do – but the result, for the<br />

organization and its customers alike, will<br />

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Powered by<br />

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Shann McGrail is co-founder and strategic<br />

ug in and program go with specialist pre-configured at Devreve. data This connections.<br />

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Power BI connectors also available.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 17


PROOF IS IN THE PUDDING...OR THE PROFITABILITY<br />

Reporting the Data<br />

According to Louis Doré of k-eCommerce, there are three data-driven goals in creating a mutuallybeneficial<br />

partnership:<br />

»»<br />

Profit for both entities is hands down, number 1.<br />

»»<br />

<strong>The</strong> second is market share and mindshare. In other words, helping <strong>Partner</strong>s win new business<br />

based on a solution being added to their offerings.<br />

just ERP. k-eCommerce strives to help <strong>Partner</strong>s differentiate themselves from their competitors.<br />

“You could be doing all the right things and have great intentions with your <strong>Partner</strong>s, but if the<br />

profitability isn’t there, the <strong>Partner</strong> won’t see much value in working with you,” Louis adds. “At<br />

k-eCommerce, we make a point to report, track, and share data that clearly shows profitability.”<br />

»»<br />

And finally, improving a <strong>Partner</strong>’s competitiveness so they can offer a vertical solution versus<br />

FOR EXAMPLE...<br />

» Four key national tier-one ERP VAR <strong>Partner</strong>s showed 100 percent growth in revenue and profit by<br />

adding the k-eCommerce solution to their offerings as well as growing their business by banking<br />

on perpetual monthly recurring revenue which leads to more profit year after year.<br />

» Four key tier-two and tier-three national ERP VAR <strong>Partner</strong>s embarked on verticalizing solutions with<br />

services around e-Commerce to compete in a creative manner against their own ERP competitors.<br />

A NOT-SO-PERFECT MATCH<br />

Similar Business Ethics<br />

KEY2ACT has an annual <strong>Partner</strong> fee, which covers costs related to joint marketing efforts or<br />

registration for their annual user events. But one VAR decided they would not pay that fee. <strong>The</strong>y<br />

also demanded bigger margins and huge discounts in order for them to recommend KEY2ACT to<br />

their customers over other products that they represented.<br />

“We would expect that our <strong>Partner</strong>s propose the right solution for an end user as opposed to<br />

the solution that makes them the most money. A partnership means that both organizations are<br />

profitable and can be successful. So, in this particular situation, the business ethics were not a<br />

match, and we chose to go our separate ways,” Diane Seymour, KEY2ACT, shares.<br />

EVERY RELATIONSHIP TAKES WORK<br />

Working in a Common Vertical<br />

<strong>The</strong> best <strong>Partner</strong>s for Horizons International are the ones who invest in becoming an expert of<br />

their products, but Frances Donnelly adds, “You have to respect whether or not your vertical applies<br />

to the <strong>Partner</strong>’s opportunity. If it doesn’t, why would they invest? If it does, provide the education<br />

they need to really get a handle on why the add-on is a fit for their customers.”<br />

<strong>The</strong> nature of the manufacturing vertical that Horizons focuses on calls for engagement on their<br />

part as an ISV, subject matter expert, and on the VAR’s side as a forever student. “In manufacturing<br />

and quality management, there is a need to constantly improve and understand how others in the<br />

industry are innovating. Sharing our knowledge with <strong>Partner</strong>s allows us to build the bond with them<br />

and for those <strong>Partner</strong>s to then build the bond with their customers,” Frances explains.<br />

Mutual engagement goes a long way in forming a strong bond between an ISV and a VAR. “We don’t<br />

have to knock down their doors all the time. Once VARs get the message and experience the revenue<br />

benefits and relationship benefits of working with us, they are committed and put in the extra wor<br />

to learn our products,” Frances adds.<br />

18 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Keys to a<br />

SUCCESSFUL<br />

PARTNER RELATIONSHIP<br />

BROUGHT TO YOU BY THREE MICROSOFT DYNAMICS ISVs…<br />

Diane Seymour<br />

<strong>Channel</strong> Sales Manager<br />

Louis Doré<br />

Director of <strong>Channel</strong> Sales<br />

Ethel Velentzas<br />

Director of Marketing<br />

Frances Donnelly<br />

Director of Product<br />

Development and Sales<br />

TRUST<br />

COMMUNI-<br />

CATION<br />

“Trust is crucial in a<br />

strong channel <strong>Partner</strong><br />

relationship. Trust in<br />

maintaining confidentiality,<br />

but also trust in each<br />

other’s capabilities.”<br />

“Communicating clearly<br />

and often is crucial, as<br />

well as timely responses,<br />

so that both organizations<br />

can operate efficiently.”<br />

“In order to have a strong<br />

relationship, you need to<br />

be trustworthy, honest, and<br />

fair.”<br />

“Best way to reach out to<br />

<strong>Partner</strong>s? <strong>The</strong> old-fashioned<br />

phone call. And making that<br />

connection versus online or<br />

social media.”<br />

"<strong>Partner</strong>s are our #1 priority.<br />

I tend to stop what I'm doing<br />

to serve my <strong>Partner</strong>s. <strong>The</strong>y<br />

are willing to work with us,<br />

so we put them first."<br />

“Respect the <strong>Partner</strong>’s business.<br />

<strong>The</strong> customer belongs to the <strong>Partner</strong>,<br />

and our job is to make sure that<br />

the relationship between the customer<br />

and their <strong>Partner</strong> is stronger<br />

as a result of our engagement.”<br />

“Communicate proactively and<br />

thoroughly. Don’t wait to be<br />

asked, don’t leave customers<br />

or <strong>Partner</strong>s wondering what<br />

is going on. <strong>The</strong>re is no such<br />

thing as too much answer.”<br />

k<br />

EDUCATION &<br />

RESOURCES<br />

“Ongoing cross-team<br />

education enables both<br />

organizations to clearly<br />

understand each other’s<br />

processes, expertise, and<br />

capabilities.”<br />

“We have a very robust<br />

<strong>Partner</strong> business portal<br />

where <strong>Partner</strong>s can find<br />

marketing materials, check<br />

on incidents, and find troubleshooting<br />

options for our<br />

solutions. It’s a self-serve<br />

portal so that <strong>Partner</strong>s can<br />

get what they need and<br />

move on with their day.”<br />

“It’s important that<br />

we can shift very fast<br />

to meet Microsoft’s<br />

messaging. We also<br />

listen very closely to our<br />

<strong>Partner</strong>s and the pain<br />

they’re going through so<br />

we can adjust.”<br />

“We have a cadence of<br />

<strong>Partner</strong> activity, starting<br />

with educating their internal<br />

sales force on what we do<br />

through internal webinars<br />

and documentation. It’s the<br />

best way to help <strong>Partner</strong>s<br />

understand what we do and<br />

the value that we bring.”<br />

“Our <strong>Partner</strong> program is<br />

built to be scalable, repetitive,<br />

and templatized. We<br />

have the core pieces that<br />

<strong>Partner</strong>s can work with and<br />

customize to their needs.”<br />

“Share information.<br />

Knowledge in your head is<br />

not helpful; get it out there.”<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 19


MARKETING<br />

8<br />

BRILLIANT WAYS TO<br />

MAKE CUSTOMERS<br />

PART OF<br />

Your Story<br />

story by BARBARA PFEIFFER<br />

illustration by DAVE SWANG<br />

A<br />

s technology marketers, or technologists, you can probably pitch your products in your<br />

sleep by now. It’s what you know best. It’s your comfort zone. But, there is so much more<br />

to your story than the products you sell or support.<br />

Do you know how your customers use your products? Why they continue working<br />

with you? What benefits they’ve realized as a result of your partnership? Many customers<br />

are willing to share great experiences…IF you ask. You might be surprised at what you<br />

find out, and there is generally a marketing gold mine in their answers.<br />

IT’S TIME TO FLIP THE SWITCH FROM PRODUCT STORIES TO CUSTOMER<br />

STORIES<br />

Whether you call them client case studies or customer success stories, these little gems are one of the most – if<br />

not the most – important marketing assets you can have. Just having them, however, is not enough. To truly take<br />

advantage of the power of customer stories, you need different formats for different mediums and more engaging<br />

ways to tell your stories than the same old two-page PDF you’ve been doing for years.<br />

Ready to get creative with your customer stories? Here are a few ideas to get you started.<br />

INFOGRAPHIC CASE STUDIES<br />

According to the Social Science Research Institute, 65 percent of us are visual learners. Why not create an<br />

infographic case study to capitalize on that? Think about doing these for an initial rollout showcasing things like<br />

time to market, etc. and then again after a year or so when you can show the customer’s ROI. Another approach?<br />

Create an infographic that pulls your best customer quotes or stats into one strong visual piece.<br />

EBOOKS<br />

Compile the best of your customer stories into a single eBook. You can create different versions for different<br />

industries or showcase your solution’s flexibility by bringing different industries and solutions together. Don’t<br />

skimp on the design here. Create a powerful and enticing cover and use strong images throughout. You can embed<br />

videos, add trivia, and make your eBooks an interactive experience for readers.<br />

20 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 21


DIMENSIONAL MAILERS<br />

Dimensional mailers can help you stand out and are a powerful way to reach out to your best prospects. Make<br />

your mailer about your customer to add even more impact. Instead of a trinket, send something that represents your<br />

customer. If you’re working with a consumer goods company, maybe you could send their product. Work with an<br />

automotive company? Send a toy or model car. If you don’t have that type of client, send something representative<br />

of their brand or your project. Of course, this won’t work for every client, but all of us probably have at least one<br />

customer that can be showcased this way. Include a short letter and a case study with your package, and make sure<br />

you follow up with a call after the mailing.<br />

EMAIL MARKETING<br />

Bring your clients into your lead generation emails. You can do this in a variety of ways, from making the whole<br />

campaign about your customer to just referencing them in the body of the campaign as a “proof point.” Customer<br />

quotes or references to other customer stories can also work great as a sidebar or P.S. in your emails.<br />

QUOTE CARDS<br />

Quote cards are a simple way to add<br />

impact to short quotes or testimonials.<br />

Find an image that represents your<br />

customer (a logo can work as well)<br />

and create a quick graphic that shows<br />

the quote and image side by side. You<br />

can create these in PPT or any editing<br />

program. Share them everywhere. <strong>The</strong>y<br />

are great visual posts for LinkedIn. Use<br />

them on your website and in PowerPoint<br />

presentations. Turn them into posters<br />

or postcards to use in your tradeshow<br />

booth.<br />

WEBSITE HOME PAGE<br />

If you’re still using stock images and<br />

business value statements in a slider on<br />

your home page, you’re missing a huge<br />

opportunity to showcase your customers.<br />

Use THEIR images, logos, and quotes<br />

instead. If that won’t work with your<br />

site’s structure, add quotes and images<br />

somewhere else on the home page. <strong>The</strong><br />

key here is to make sure site visitors hear<br />

from your customers without even a<br />

single click.<br />

When you’re updating your website,<br />

don’t forget to include case studies on related internal pages. For example, if I’m looking at a distribution solution,<br />

share a customer story in that industry on the same page. Don’t make me have to look for the customer section to<br />

see what you’ve done in my industry.<br />

22 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


EXPLAINER VIDEOS<br />

Animated case studies are a great way to highlight customers you can’t get on video and can actually be more<br />

compelling than a “talking head”. <strong>The</strong>y’re also great when your customers aren’t the best speakers or aren’t<br />

comfortable with the idea of a video. Although videos like this can be costly, online animation agencies like<br />

wizMotions, Promoshin, and AnimationVids have made them far more cost-effective for most B2B marketers.<br />

If you’ve never worked with an animator before, consider bringing in a marketing agency to craft your script and<br />

storyboard for the best results.<br />

WEBINARS<br />

Buyers want to hear from their peers, so your clients can be a big draw for a webinar. If you have a client who is<br />

a great communicator and willing to be a featured speaker on a webinar – DO IT NOW! Not so lucky? Maybe they<br />

would be willing to answer questions about their project. Open the webinar by providing a short presentation on<br />

the project and then have your technical team and client on standby to answer questions. Keep these short (around<br />

10 to 15 minutes), record them, and share everywhere. Make sure you have a series of questions for your speaker<br />

ready to go.<br />

MORE TIPS FOR YOUR CUSTOMER STORIES<br />

Hopefully these ideas got your wheels turning, and you’re excited to start making your customers’ stories part of<br />

your story! Before you jump in, here are some additional tips to get the best value from your investment.<br />

MAXIMIZE YOUR STORY’S FOOTPRINT<br />

Like with any marketing investment, you’ll want to maximize each customer story you have. Think of all the<br />

pieces you can create from one interview and case study. Write blogs about each of the challenges the customer<br />

faced and how you addressed them. Were there “lessons learned” you can build into a blog or article? Create at least<br />

six to eight LinkedIn posts or tweets that link back to your story. If you already have some great case studies, use<br />

some of these ideas to give them new life and distribute them on new platforms. Pull out the best facts and highlight<br />

them in an infographic. Turn the best quotes into title cards. <strong>The</strong>re are lots of possibilities, so don’t just post them<br />

on your website and be done.<br />

THE POWER OF VISUALS<br />

Regardless of the form your customer story takes, pay special attention to the visuals. This is about your customer,<br />

so using stock images to illustrate their story will reduce the impact. Consider images of your client’s product (if<br />

there is one), their warehouse, an office building or sign, or their staff in action. If those aren’t options, screenshots<br />

of their custom solution or portals are also helpful visuals.<br />

As you can see, there are many options for going beyond the traditional case study and adding some punch<br />

to your customer stories. However you present them, they are always a powerful way to stand out from your<br />

competitors and sway the vote in your favor.<br />

<strong>The</strong> team at <strong>The</strong> <strong>Partner</strong> Marketing Group has helped hundreds of software and technology companies tell their stories in<br />

a more creative, modern, and engaging way. Contact Barbara at Barbara@thepartnermarketinggroup.com or visit www.<br />

thepartnermarketinggroup.com to learn about industry-specific marketing solutions and programs for your business.<br />

Editor’s note: It has been such a privilege to work alongside the talented individuals that make up <strong>The</strong> <strong>Partner</strong><br />

Marketing Group. <strong>The</strong>y have such a vast knowledge base and their combined talents are an enormous asset to the<br />

<strong>Partner</strong>s they support.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 23


INTERVIEWEES<br />

Claude Watson (CEO) and<br />

David Durham (President and CFO)<br />

WEBSITE<br />

www.mcaconnect.com<br />

LOCATIONS<br />

Cincinnati, Ohio; Denver, Colorado;<br />

and Houston, Texas<br />

VAR PROFILE<br />

STRATEGIC VISION<br />

M<br />

CA Connect<br />

began as a<br />

charter <strong>Partner</strong><br />

during the first Axapta<br />

training class in the United<br />

States back in the day. <strong>The</strong>y<br />

continued that journey as<br />

Axapta and Navision were<br />

Claude Watson<br />

acquired by Microsoft. <strong>The</strong>y<br />

took a big bet from day one<br />

to go all-in with Microsoft products, and that bet, whether good<br />

fortune or strategic vision (we’re thinking strategic vision here),<br />

has paid off in full.<br />

“Over the past four years, Microsoft Dynamics AX plus<br />

Microsoft Dynamics CRM have become the flagship business<br />

applications products for Microsoft, and we’ve ridden that wave<br />

as the two products merged to offer up Microsoft Dynamics<br />

365,” explains Claude Watson, CEO of MCA Connect.<br />

MCA Connect has made very good decisions to get where<br />

they are today, all of which have been thanks to their approach<br />

in taking an industry vertical strategy to market and specializing<br />

in discrete manufacturing, energy, and field service.<br />

“We’ve always gone to<br />

market by industry, and<br />

instead of trying to scale by<br />

adding other technologies<br />

like Oracle or SAP, we have<br />

grown by staying true to our<br />

Microsoft roots, expanding<br />

David Durham<br />

our ERP service offerings<br />

into CRM/XRM, Power<br />

BI, and Azure IoT, plus<br />

application hosting offerings on the Azure cloud platform. Going<br />

forward, it is likely that we will continue to scale by penetrating<br />

adjacent verticals like process manufacturing, distribution, and<br />

professional services,” shares David Durham, president and CFO<br />

of MCA Connect.<br />

In addition to undergoing company acquisitions and a major<br />

rebrand the past few years, MCA Connect is bringing in awards<br />

left and right. <strong>The</strong>y were named Microsoft Dynamics Services<br />

<strong>Partner</strong> of the Year for the U.S. in July 2017.<br />

“We are grateful that Microsoft recognizes us,” Claude shares.<br />

“This is our sixth worldwide <strong>Partner</strong> award, and we’re very<br />

proud of it.”<br />

24 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


NUMBER OF EMPLOYEES<br />

150 to 200<br />

COMPANY GROWTH RATE<br />

20 to 25 percent year over year<br />

“”<br />

“If you get too aggressive with growth, quality suffers.”<br />

– Claude Watson, CEO of MCA Connect<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> (TPC): Congratulations on your recent<br />

Microsoft Award! Why do you think Microsoft recognizes your<br />

company’s greatness?<br />

Claude Watson (CW): In addition to our vertical focus, we chase<br />

opportunities where we add value and where we can win. We have<br />

always focused on what we’re good at and not being everything to all<br />

clients. We’ve worked hard to develop that reputation with Microsoft.<br />

If we make an investment in a sales pursuit, we do so because we<br />

are confident we will win. We even say no to a lot of opportunities,<br />

because we don’t feel we’re the right <strong>Partner</strong> for them.<br />

David Durham (DD): That reputation is especially helpful now as<br />

Microsoft’s sales organization undergoes a major restructuring. <strong>The</strong><br />

account executives across Microsoft who are new to selling Microsoft<br />

Dynamics are trying to figure out which <strong>Partner</strong>s to align with, and<br />

hopefully this recent award will help put us top of mind.<br />

TPC: How has Microsoft’s sales reorg affected MCA Connect this year?<br />

DD: Microsoft Dynamics used to be a business within a business. All we<br />

had to do as a Microsoft Dynamics <strong>Partner</strong> was interact with the U.S.<br />

Dynamics representatives at Microsoft. Now they are mainstreaming<br />

Microsoft Dynamics with the reorg so that Dynamics 365 is offered<br />

broadly. Instead of us dealing with just a few hundred people at Microsoft,<br />

we’re connecting with and dealing with thousands of people.<br />

TPC: You’re definitely no stranger to change. What is your motto<br />

for staying fresh as a software company?<br />

DD: Change or die. We reinvent the business every 12 to 18 months<br />

so that we remain relevant to Microsoft. We believe that Microsoft<br />

will continue the trend of doing more business with fewer/bigger<br />

<strong>Partner</strong>s, and as a private company with no outside investors to<br />

please or answer to, we feel like we can be a bit nimbler than some of<br />

the larger, global players that are entering the space.<br />

CW: Scale matters.<br />

TPC: What kind of market opportunities do you focus on at MCA<br />

Connect?<br />

CW: Our long-term growth strategy is and always has been going to<br />

market around industry. We are solely a Microsoft shop, so we try to<br />

broaden the types of solutions that we deliver to verticals by leveraging<br />

Microsoft products. As Microsoft mainstreams Dynamics, it aligns<br />

with our broader strategy to bring all of Microsoft to our clients.<br />

DD: Yes, our industry focus has been the catalyst for growth and<br />

our success, and we continue to broaden the services we offer<br />

those current clients. Historically it was ERP; now we can provide<br />

enterprise-wide solutions and leverage all that Microsoft has to<br />

offer. We can scale the breadth of our services and logically move<br />

into adjacent verticals, like distribution and professional services,<br />

without any hiccups. For example, manufacturing helped us branch<br />

into energy and then into field service.<br />

TPC: What does MCA Connect’s story look like moving into <strong>2018</strong>?<br />

DD: <strong>2018</strong> will be an extension of our strategy of the past few years. We<br />

now have scale in the practice areas that were major investments in<br />

2015 and 2016, namely strategy and managed services, and we intend<br />

to capitalize on those investments and accelerate our growth. <strong>The</strong><br />

success of those investments would not have been possible without<br />

Microsoft’s technology roadmap and the success of Dynamics 365<br />

and the Azure intelligent cloud platform.<br />

CW: As Microsoft continues to invest in the cloud, we will follow suit,<br />

especially around predictive analytics. Power BI users still need more<br />

than a dashboard, so we are working to help users gather their data<br />

and write some more helpful predictive algorithms.<br />

DD: Microsoft has developed a tremendous cloud and digital<br />

transformation story. We plan to extend our core capabilities around<br />

ERP, CRM, and business analytics and deliver incremental value to<br />

our customers leveraging Microsoft’s intelligent cloud platform.<br />

TPC: What do you love most about the Microsoft Dynamics<br />

channel?<br />

CW: I’ve worked with other publishers in the past, and Microsoft<br />

has the most <strong>Partner</strong>-friendly culture. <strong>The</strong>y work with <strong>Partner</strong>s<br />

on everything. Other publishers tend to cherry-pick the best<br />

opportunities and <strong>Partner</strong>s get the table scraps, but Microsoft has<br />

been a true partner to their <strong>Partner</strong>s.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 25


SOLUTION SPOTLIGHT - ADVERTISEMENT<br />

STEPHANIE VALENCIA<br />

Controller and CPA,<br />

California Medial Association (www.cmanet.org)<br />

SOLUTION: Dynamic Budgets<br />

<strong>The</strong> California Medical Association (CMA) is a<br />

nonprofit organization representing physicians<br />

of the state of California. CMA serves more than<br />

43,000 members in all modes of practice and<br />

specialties.<br />

CMA managed budgets with Microsoft Excel spreadsheets and<br />

templates for years. <strong>The</strong> time it would take the controller to create<br />

templates, gather budget information from various departments,<br />

and then consolidate any changes to the data were hindering any<br />

type of valuable insight throughout the company. It wasn’t a uniform<br />

process, and CMA’s 10+ budget managers had no idea if and when<br />

changes were made to their budgets. If something was cut, they<br />

didn’t know the specifics of why or when it happened.<br />

In 2017, CMA’s controller and CPA, Stephanie Valencia, started<br />

looking into budgeting tools to streamline budget management<br />

and forecasting within Microsoft Dynamics GP. <strong>The</strong> budget she<br />

was working with wasn’t very large, so she thought going with<br />

Forecaster would be their best and cheapest option since they<br />

already owned the tool. She soon learned that not only would<br />

implementation alone be double their budget, but Forecaster<br />

was also outdated and losing Microsoft support. <strong>The</strong>ir <strong>Partner</strong><br />

recommended Dynamic Budgets.<br />

“I heard Zubin (Gidwani, founder of Dynamic Budgets) present at<br />

GPUG® Summit a few years earlier and was very impressed with his<br />

knowledge and his solution’s flexibility,” Stephanie shares. “Once I<br />

learned how quickly we could be up and running, and that the price<br />

was within our budget (half of what Forecaster would have been), I<br />

scheduled a demo.”<br />

During that demo, Zubin showed Stephanie how the solution<br />

would work with their data. After that two-hour meeting, the<br />

solution was nearly set up. Once Stephanie got approval to move<br />

forward, they were ready to launch Dynamic Budgets within a week!<br />

Stephanie has been using the tool now for over six months, and<br />

it’s her go-to for pulling any type of data out of Microsoft Dynamics<br />

GP.<br />

“I love how Dynamics Budgets is set up: Every single screen<br />

within the tool is exportable to Excel,” Stephanie says. “Because of<br />

that feature, I’ve been using it for interim audits or to look things up.<br />

It’s so much easier to manipulate data than Management Reporter<br />

(MR) or Microsoft Dynamics GP ever was. <strong>The</strong> navigation and<br />

export capability to Excel are so easy; it’s really awesome.”<br />

Budget managers can now see exact specifics to when and why<br />

budgets are changed throughout the year. <strong>The</strong>y all have real-time<br />

access to the data, and it’s a single sign-on tool, so they don’t need<br />

to remember another password. Managers can go into Dynamic<br />

Budgets and answer their own questions instead of going to the<br />

controller to pull another report.<br />

“We used MR before, but it gave them too much detail to sort<br />

through. Now, each budget manager has their own views set up for<br />

their budget and can easily see where they stand,” Stephanie says.<br />

CMA just used Dynamic Budgets for the first time to plan their<br />

<strong>2018</strong> budget and have received great feedback from users. Because<br />

of the increased visibility, they are able to do more of a forecast<br />

budget. In fact, they are already making modifications to their <strong>2018</strong><br />

projections with no hassle.<br />

“We’re confident that the <strong>2018</strong> budget will be much more realistic<br />

on how the year will be than it has turned out in the past thanks to<br />

Zubin and Dynamic Budgets,” Stephanie concludes.<br />

Make Budgeting<br />

Great Again!<br />

Save Time<br />

Save Money<br />

Be a Hero<br />

Unlimited Users<br />

5 hours to Go Live<br />

Priced from $7,500 or $350 monthly<br />

info@DynamicBudgets.com | (650) 332-6650<br />

DynamicBudgets-122117-R5.indd 1<br />

1/2/18 6:57 PM<br />

26 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


SOLUTION SPOTLIGHT - ADVERTISEMENT<br />

TREVOR STUMPF<br />

Director of Accounting Systems,<br />

Jackson Healthcare (www.jacksonhealthcare.com)<br />

SOLUTION: StockIQ Technologies<br />

Jofran Furniture is a family-owned furniture importer and distributor<br />

based in Norfolk, Massachusetts. Over the past five years, they’ve<br />

added more and more pieces of furniture to their lines and expanded<br />

the company from traditional retail to multiple sales channels.<br />

This rapid growth has led to major growing pains for Jofran. What was<br />

once a fairly straightforward supply chain process turned very complex.<br />

“It was quickly becoming impossible to manage the flow of inventory<br />

into the proper locations with the increasing number of SKUs while<br />

making sure it was all the right quantities,” explains Kristen Connell, chief<br />

financial officer and director of operations for Jofran Sales.<br />

Not only is it extremely difficult to keep up with the increase in<br />

numbers, but timing is also a crucial factor as that is Jofran’s competitive<br />

advantage: Shipping fairly close to “just in time”, about 24 to 48 hours<br />

after orders are made.<br />

“We carry heavy inventory so that we can meet just-in-time demands of<br />

our customers, but we need to make sure it’s the right inventory or else the<br />

warehouses are full, and we have no room for the items on order,” Kristen says.<br />

Microsoft Dynamics GP helps Jofran manage the basic numbers for<br />

their inventory planning, which is used to produce an unwieldy report<br />

they have to sort through manually.<br />

“We reference that report for most everything, but it’s very timeconsuming<br />

to sort through, and it doesn’t give us much forecasting<br />

ability,” Kristen shares.<br />

Jofran ships to suppliers all over the U.S. as well as parts of Mexico,<br />

Canada, Asia, Europe, and Saudi Arabia. <strong>The</strong>ir warehouses are located in<br />

Massachusetts, California, and Vietnam.<br />

Even after expanding the Vietnam location, Jofran’s warehouses<br />

are bulging at the seams. To accommodate, they are investigating the<br />

possibility of adding a third location in the U.S. <strong>The</strong>y also need a new<br />

inventory management and forecasting solution to help get them – and<br />

keep them – on the right track moving forward.<br />

On the solution front, Jofran did their research and found several<br />

vendors with supply chain management tools, but only one stuck out as a<br />

company with which they could truly partner.<br />

“StockIQ’s tool is very well-developed and easy to use. But the biggest<br />

selling point for us was the partnership they could offer. <strong>The</strong> folks at<br />

StockIQ are smart and open to suggestions,” Kristen says. “<strong>The</strong>y have<br />

been excellent in helping us find solutions to our unique pain points.<br />

StockIQ is constantly improving because they listen to their customers<br />

and actually implement those suggestions.”<br />

Jofran plans to leverage StockIQ when they have firm plans for a<br />

new warehouse. StockIQ will help point Jofran in the right direction by<br />

helping to prioritize buying patterns and stock accordingly to account for<br />

quicker lead times.<br />

“It will give us great insight for our initial stock buy as well as analytical<br />

tools to use for forecasting and planning,” Kristen adds.<br />

In preparation for the launch date, Jofran’s users have undergone<br />

StockIQ’s Inventory <strong>The</strong>ory Workshop, which teaches the background and<br />

basics of the supply chain and StockIQ’s features and functionality.<br />

“Some of our people were not formally trained in the supply chain. It’s<br />

great to have a theory behind what they are doing every day. And Jeffrey is an<br />

excellent instructor. He is able to make it applicable to all the folks and pace<br />

it so people can keep up and leave with knowledge to apply immediately.”<br />

Jofran plans to hit the ground running when they go live in mid to<br />

late January.<br />

“I’m looking forward to gaining efficiency in the supply chain and alleviating<br />

some of the pressure on the folks in the<br />

warehouses. StockIQ will allow us to<br />

be more proactive than reactive. We<br />

can achieve peace of mind knowing we<br />

have the right inventory in stock at the<br />

right time,” Kristen concludes.<br />

SOLUTION: Liaison Software<br />

Jackson Healthcare is a<br />

nationwide healthcare staffing<br />

company and the fourth<br />

largest in the U.S. Through<br />

healthcare staffing, search, and<br />

technology, Jackson Healthcare impacts more than six million patients<br />

in over 1,300 healthcare facilities each year.<br />

Jackson has had Microsoft Dynamics GP for 15+ years, and around<br />

10 years ago, felt the pains of paper invoices as well as manually filing<br />

important staffing documents and little to no archiving capabilities,<br />

which would allow them to find files quickly.<br />

When Jackson invoices clients (hospitals, nursing homes, etc.),<br />

they have to provide timesheets for the nurses and doctors they staff<br />

along with the invoices. Every week, they would have to match up the<br />

timesheets with about 1,000 invoices and then mail those documents to<br />

the appropriate clients.<br />

“Needless to say, that was a very time-consuming process to assemble<br />

and organize thousands of documents each week. <strong>The</strong> cost of stuffing and<br />

mailing envelopes was also a pain, especially when we then had to wait<br />

three to four days before hearing from the clients,” shares Trevor Stumpf,<br />

director of accounting systems at Jackson Healthcare.<br />

Not only did it hold up the collections process, but Jackson was also<br />

struggling to maintain satisfaction with the doctors and nurses that used<br />

their services. “We had to stuff hundreds of envelopes a week, and there<br />

was always a lag before doctors got their paystubs,” Trevor explains.<br />

Jackson’s VAR, OmniVue, recommended Liaison Software<br />

Corporation and their product, Liaison Messenger, to simplify<br />

Jackson’s paper processes. Trevor recalls having no doubt it was what<br />

their company needed. “It made perfect sense, and Liaison Messenger<br />

was easily configurable to change rules if we needed to, instead of<br />

totally redeveloping the product,” Trevor says. “<strong>The</strong> price was also very<br />

reasonable. I wish I could calculate the amount of money it’s saved us<br />

over the past decade. I know it’s enormous.”<br />

Today, Jackson uses Liaison Messenger to create invoices electronically,<br />

attaching the timesheet documents with no problems or time delays.<br />

Based on the rules set for certain clients in the system, Jackson can mail,<br />

email, or fax the documents while keeping track of what the clients prefer.<br />

Liaison Messenger also archives all the documents on the company’s<br />

network so they don’t have to manually file and then attempt to find<br />

documents if needed. <strong>The</strong> documents are electronically stored and<br />

immediately accessible on the computer.<br />

“If clients have a question about an invoice, we can pull up the details<br />

and resolve issues instantaneously,” Trevor shares. “We know it’s getting<br />

immediate attention within minutes or hours, rather than days.”<br />

Liaison Messenger has also simplified electronic funds transfer (EFT)<br />

notices to their doctors and vendors. Instead of stuffing hundreds of<br />

envelopes each week, the doctors and nurses get the notices before they<br />

see the money in the bank so they know what to anticipate. If there’s<br />

an issue, they have a chance to notify Jackson about it quickly, greatly<br />

increasing satisfaction.<br />

“I like that it’s a hands-off system. Once I set it up, it runs flawlessly,<br />

and I don’t have to think too much about it. If there are any issues, Liaison<br />

has the best support I’ve ever experienced. <strong>The</strong>y are quick to respond and<br />

help us through anything until it’s resolved,” Trevor concludes. “When<br />

we purchased it, it was a nice add-on for GP. Now it’s become an essential<br />

part of our business.”<br />

KRISTEN CONNELL<br />

Chief Financial Officer and<br />

Director of Operations, Jofran Sales (www.jofran.com)<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 27


THINK<br />

FORWARD<br />

StockIQ is a supply chain planning suite for distributors<br />

and manufacturers using Microsoft Dynamics GP, AX,<br />

NAV and Dynamics 365. Achieve your customer service<br />

objectives through improved forecast accuracy and<br />

efficient replenishment.<br />

Demand Planning<br />

Forecasting, seasonality,<br />

& hierarchies<br />

Purchase Planning<br />

Work orders, POs, transfers,<br />

optimization<br />

Inventory Planning<br />

Analysis, dashboards, & alerts<br />

Supplier Planning<br />

Lead time, supplier variability,<br />

& analysis<br />

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28 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


ADVENTURE • BETHANY FOYT • COMMUNITY • COMPANY • FAMILY • FAREWELL • FARGO • FINAL WORD-A-GANZA<br />

FRIENDS • FUN TIMES • JANE OLSON • JASMINE MCNELLIS • JENNY DAVIS<br />

T N C I R T A P O N N A H S J O U R N E Y M J B A<br />

H A F A M I S E A N M E M O R I K N A H T E A E D<br />

A H O L S O N F O Y T F R I E N D F I N A M S T V<br />

N C D A V I S J E N N Y A A D P A T R I C K M H E<br />

K R P A R T N E R S F A R R C O M P A N F A R A F<br />

Y E J O F B E T H A N Y R F G W O R L A N I F N I<br />

O N A E A F A M A E T S T O R O F U N T I M L Y N<br />

U T S N M R G I V A D Y N N E J S E I R O M E M A<br />

O R M A I Y C I R T A P T I N U M M O C T F N J L<br />

L A I J L L J F J A E N I M S A J G S N H A N A W<br />

S P N J N I E U B S H A J N N O N A H R A M A S O<br />

O E J A S M I N E M C N E L L I S N A E N E H M R<br />

N H A N J A W T T N F C N Y S E A Z N T K M C I D<br />

J T D E O F O I H N A H N N M N K A N P Y I R N A<br />

W Y V O U N R M A A R A Y A E E N Y O A O T E E G<br />

E N E L R O D E N P E N D H M W A O D H P N N M A<br />

N A N S N S A S Y M W N A T O C H U A C A U T C N<br />

R P T O J L G F F O E E V E R H T S V W R F R N Z<br />

E M U N E O A I O C L L I B E R U T N E V D A E A<br />

T O G R A F N N Y F A M S F R I E O P N T J P L T<br />

P C O M M U N I T Y T H E P A R T R A F E A E L H<br />

A J E N N Y J A T Y O F S I V A D Y T R A N H J E<br />

H N S I L L E N C M F A R E W E L L R I N E T A P<br />

C S H A N N O N F I N A L W O R D A G A N Z N N A<br />

M E M O R S D N E I R F T H A N K S R E B M E M R<br />

a<br />

word ganza<br />

Ladies and gentlemen, we have a winner!<br />

Congratulations to Deanne Rasmussen of Warren Averett Technology Group<br />

for winning our Fall 2017 contest.<br />

Editor’s note: Jasmine McNellis has been an incredibly-valued team member of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> for<br />

the last 10 years. In addition to regular duties, she’s been creating the Word-A-Ganza for a handful of<br />

years, and found a lot of joy in seeing your completed puzzles. Jasmine will not be moving forward with<br />

Dynamic Communities, and we wish her the very best. Here’s one last Word-A-Ganza from Jasmine,<br />

this time with a bit more personal tone.<br />

STORY • TEAM • THANK YOU • THE PARTNER CHANNEL<br />

JOURNEY • MEMBERS • MEMORIES • NEW CHAPTER • PARTNERS • PATRICK • SEAN • SHANNON<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 29


LEADERSHIP<br />

Storytelling<br />

story by BILL ALLEN<br />

DEVELOPING A BRAND IN THE<br />

MICROSOFT ECOSYSTEM<br />

illustration by MATT MASTRUD<br />

I<br />

n the age of viral marketing, and considering the information overload we all struggle with,<br />

consumers demand more accurate, condensed, and compelling messages than ever before.<br />

Storytelling begins with a strong communication strategy and champions who will help evolve<br />

and re-tell the story.<br />

As the story is told and retold, it evolves, takes on a life of its own, and becomes richer and<br />

more viral. Everyone loves to hear and tell a good story, especially when the upside is clearly<br />

defined, it generates clear, tangible ($) or strategic benefits, and it is told by a highly credible source. <strong>The</strong> additional<br />

content and credibility of “sponsors and influencers” as champions enhances and lands the key messages, ultimately<br />

scaling the effort.<br />

In one example, a leading Fortune 1000 ISV in the SAP space decided to pursue <strong>Partner</strong> development with<br />

the Microsoft channel. <strong>The</strong> first challenge was gaining support from Microsoft sponsors in order to propagate a<br />

managed relationship and garner support for certification, channel development, and marketing services. Even<br />

though this company was a multi-billion dollar household name, and a current Microsoft vendor, they were amazed<br />

that they could not raise any interest from Microsoft or from anyone in the channel.<br />

Applying the principles of messaging framework, they developed a unique and compelling story that caught the<br />

interest of Microsoft and key influencers in the channel. As their story was told and properly aligned with the right<br />

sponsors at Microsoft, it gained momentum, landing their credibility and branding in the channel without a single<br />

sale being achieved.<br />

30 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 31


“First impressions are vital for ISVs to expand their<br />

brand and to drive awareness. A company’s key<br />

messages drive the storyline, and it is critical for them<br />

Within four months of the first contact, the ISV was assigned as a managed <strong>Partner</strong> to the U.S. <strong>Partner</strong><br />

Development Team, received one-on-one help with certification, and, in 18 months, this company was<br />

experiencing rapid growth with more than a dozen Microsoft resellers on board and more than $1 million in<br />

annual license revenue.<br />

<strong>The</strong> first step in creating an effective story is a combination of art and science to create a well-designed and<br />

detailed messaging framework. This tool is used to organize and highlight your company’s key differentiators<br />

and strategies based on various targeted roles, audiences, and individuals, and to create a baseline to evolve<br />

the message with new input and developments.<br />

Any good story is comprised of a compelling theme, characters, tension, drama, and excitement. Thousands<br />

of unique stories are played out every day in our community and ecosystem...every ISV has a story to tell.<br />

It is imperative – through deep-dive sessions, research, and analysis of all outward-facing messages,<br />

customers, case studies, competitors, etc. – to capture the unique differentiators that are the most critical to<br />

the target market. Once defined, these can be organized by creating five to 10 messaging pillars to guide the<br />

message. <strong>The</strong>se can be further broken down and customized by target role (audience), alignment solution,<br />

platform, vertical, medium, and desired outcomes as well as by creating value statements and adding<br />

in conversational content such as customer and <strong>Partner</strong> success stories, ROI stats, and strategic impact<br />

achievements.<br />

During the messaging framework process, messaging pillars are validated with key influencers, insiders,<br />

known experts, and advisors to help calibrate, refine, and prove out the key messages. This process greatly<br />

enhances the effectiveness of the communication strategy and targeting while leveraging the credibility,<br />

knowledge, and excitement of the individuals involved.<br />

Continually test your story with experts and advisors, people who can provide input to better define and<br />

highlight areas of strength, weaknesses, gaps, and opportunities that you may not have thought of yet.<br />

Developing a highly targeted and specific communication strategy, focused on key sponsors, influencers,<br />

and friendlies, is the key to initial success. A good story always includes strong references or champions that<br />

provide credibility. Strong sponsors and influencers lead to strong references to new <strong>Partner</strong>s, influencers,<br />

market insight and intelligence, associations, and referrals, and, in short, provide additional credibility.<br />

Recruiting sponsors and supporters using a well-defined contact strategy begins with socializing the content<br />

and messages (news) informally to explore the uptake and alignment.<br />

Key initial contacts in this phase can help gain support from other key sponsors. In one case, during this<br />

phase, a leading Microsoft Dynamics ISV and longtime influencer in the community was able to recommend<br />

a specific Microsoft recruit and development program that was in play, providing more than $75,000 in<br />

marketing funds and services.<br />

Generating strong sponsorship begets more sponsorship. As the story is told and enhanced with new<br />

details and perspectives, ISVs gain more acceptance. Inherent credibility and acceptance among peers, and<br />

32 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


to be well-defined, aligned, and communicated in a clean,<br />

efficient, and consistent manner,” says Luther Carlson, senior<br />

Microsoft strategist at KBA Alliances.<br />

in the community, help justify investment<br />

from key sponsors, like Microsoft. This<br />

leads to brand development and can<br />

springboard the process of engaging you<br />

with Microsoft field sales contributors,<br />

exposing opportunities and alignment<br />

with your target customers, and driving<br />

pipeline and exposure to new <strong>Partner</strong>s.<br />

<strong>The</strong> propagation of your story and viral<br />

marketing takes effect once your story<br />

has taken root, sponsors are engaged, and<br />

influencers are generating awareness and<br />

credibility. This is where the story takes on<br />

a life of its own.<br />

Continued propagation of your story<br />

requires ongoing product launches,<br />

webinars, events, digital marketing, PR,<br />

and <strong>Partner</strong> recruitment. Through a<br />

robust, back-linked digital marketing and<br />

community building strategy, the story can<br />

be multiplied and landed with the target<br />

audience (customers and <strong>Partner</strong>s).<br />

Bill Allen is founder and CEO of<br />

KBA Alliances. He can be reached at<br />

Billa@kbaalliances.com.<br />

Editor’s note: I had the privilege of meeting<br />

Bill this fall. I’m not sure how we circled this<br />

community for so long without connecting,<br />

but I’m glad that we finally did so that I can<br />

write this note about him! Bill has a great way<br />

of looking at <strong>Partner</strong> businesses and what that<br />

next value-add could be, and I’m appreciative<br />

that he included me in those conversations.<br />

ParamountWorkPlace.com | 800.725.4408<br />

SaaS Cloud-Based . On-Premise . Hosted<br />

Easy for Employees, Effective for Management,<br />

and Powerful for Accounting!<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 33


SALES<br />

HOW WILL ARTIFICIAL<br />

INTELLIGENCE (AI) IMPACT<br />

ERP Software?<br />

story by PETER JOECKEL<br />

illustration by SHAWN OLSON<br />

DON’T HOLD YOUR BREATH!<br />

T<br />

witter synopsis for the attention span challenged: Like other technologies that ERP software<br />

publishers fall in love with for marketing purposes, “AI” in its truest sense will have no impact<br />

on ERP software because there is no such thing.<br />

Claims of AI-powered software-assisted solutions are starting to pop up more frequently,<br />

and I am starting to see it mentioned in relation to ERP. To be clear, regardless of what<br />

breathless marketers and science fiction fans love to dream about, there is currently no such<br />

thing as artificial intelligence in its truest form.<br />

Sure, there is faster processing of complex problems and machine “learning” that has led to the illusion that<br />

computers and software have achieved AI, but that is not the case.<br />

<strong>The</strong>re are no computers today that are sentient or have “sparks of intuition” or “aha” moments that separate<br />

humans from machines.<br />

However, that will not deter ERP software publishers and their related universe of third-party products and<br />

supporting technologies from making fantastical claims as to how freshly “baked-in AI” will dramatically change<br />

not only the world, but also their products’ value.<br />

To all of them, I would like to call BS.<br />

<strong>The</strong>re is no question that computers can work faster than human beings on solving complex problems, and that<br />

ability becomes greater and greater as computers become more powerful and software more complex, but at its<br />

best, we can approximate or fool people into thinking that they are intelligent.<br />

My main concern is not that there is not a clear understanding of what AI entails, but that it is another rabbit<br />

hole that ERP vendors can run down to create slick marketing campaigns in favor of fixing fundamental issues that<br />

have plagued the ERP industry:<br />

»»<br />

Poor software design<br />

»»<br />

Poorly and undertrained implementation channels<br />

Combine those and other factors, and you fail to fix the fundamental problem of the ERP industry that there are<br />

no successful implementations, if we agree on a basic set of goals for a successful ERP implementation:<br />

»»<br />

On time<br />

»»<br />

On budget<br />

»»<br />

Delivering promised functionality<br />

<strong>The</strong>n there has never been a successful ERP implementation in the history of the market.<br />

34 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Cries of outrage from offended implementers are expected and will be memorialized in a soon-to-be established<br />

ERP Implementation Hall of Fame.<br />

But back to the AI discussion.<br />

Advances in how computers perform against humans in games is one of the primary areas where the myth of AI<br />

has advanced. So, the fact that computer programs have made significant progress in regularly spanking the best and<br />

brightest humans in games like chess, Go, Jeopardy, and no-limit Texas Hold ’Em is a sign that computer processing<br />

power is greater, and that the design of software has become more sophisticated, but not that HAL 9000 is going to<br />

take over at any minute.<br />

A brief explanation.<br />

Let’s start by looking at a relatively simple game, tic-tac-toe. It does not take a computer to “solve” this game<br />

because the potential moves are easily computed. We start with nine possible squares to place our initial O or X, and<br />

once we have done so, we are left with eight empty squares to make our next move. With each subsequent move, the<br />

number of open squares is reduced by one until we rapidly get to the point where there is a winner or a tie.<br />

Because every possible game of tic-tac-toe is easy to calculate, the game has been solved, and every move has a<br />

perfect countermove that will lead to a tie or a win.<br />

When we move to more complex abstract strategy board games like chess and Go, the problem of “solving” these<br />

games becomes currently impossible. For example, it is estimated that the legal number of moves possible in a game<br />

of Go is larger than the number of atoms in the theoretically known universe; estimated because the exact number<br />

is too large to calculate.<br />

It is only recently that computers could beat the best chess players in the world. That was a result of how software<br />

approached the problem of trying to solve the chess problem rather than computers becoming artificially intelligent.<br />

It is easy to see how IBM could program a computer to be a Jeopardy champion: Just imagine being able to<br />

instantly Google every question asked, and the solution is straightforward, but chess presented a different set of<br />

problems because humans were able to bring a level of intuition to the game that raw problem solving could not<br />

replace with existing software and hardware.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 35


Initial chess playing programs quickly developed to the point where they could regularly beat average players<br />

consistently but had trouble with world-class competition. <strong>The</strong>se first programs were based on programmers<br />

loading as many historical games into the software’s database and on the development of increasingly sophisticated<br />

algorithms that evaluated millions of potential moves per second and using values assigned to game pieces and<br />

their positions on the board to arrive at statistically based “best” moves.<br />

While this approach led to chess programs increasingly hard to beat, it took a fundamental change in the<br />

approach of how to program software to win at chess to finally beat grand masters on a regular basis.<br />

That change was not “thought of” by computers becoming frustrated with losing games and looking for a better<br />

way to solve the game of chess.<br />

<strong>The</strong> change came about when programmers decided to take advantage of more processing power to try and solve<br />

chess and therefore beat any competition.<br />

<strong>The</strong> new approach fed the computer the rules of chess but did not bother with any historical database of games<br />

or mathematical approximations of the strength or pieces or their position on the board.<br />

<strong>The</strong> new approach was just to let the computer play games against itself. Millions and millions of games. Based on<br />

this internal gameplay and massive computational power, it is now impossible to beat computers at chess.<br />

Nothing in that process had anything to do with artificial intelligence. It was all true intelligence on the part of<br />

humans and their spark of insight or ingenuity to take advantage of better and faster tools.<br />

How many accountants and CPAs have been replaced because spreadsheets can add columns and rows of<br />

numbers faster?<br />

And while we are on the topic, simple and complex spreadsheets alike are commonly filled with errors. Where<br />

is the AI to spot those errors and fix them? Sure, we have baked-in graphical displays that show the logic behind<br />

calculations and point out simple errors, but none of that is AI. True AI would look at your P&L and tell you that<br />

being an ERP VAR is insane and recommend a better, saner line of business. Sign me up for that software today!<br />

As complex as games can be to “solve”, there are other relatively simple tasks that humans perform daily that<br />

computers, with all their processing power, cannot yet duplicate at similar levels of accuracy and speed.<br />

Looking at something infinitely more complex, such as painting a landscape, we can feed images of every<br />

landscape in the world and have a computer create an infinite number of variations or copies of that landscape, but<br />

no computer program will become tired of that task or step back and say let’s look at this another way and create an<br />

impressionist movement around how landscapes are looked at and created and ultimately felt by the viewer. That<br />

spark is intelligence, and it does not exist in any computers or software today.<br />

<strong>The</strong> real issue as I see it is the focus that new and exciting technology draws away from the fundamental issues<br />

with ERP software. It creates marketing opportunities that result in more hype that will not be delivered on, and it<br />

distracts focus and effort from making ERP software easier to implement, maintain, and use daily.<br />

<strong>The</strong> minute true AI is introduced into the world of ERP software, I expect it to start yelling at its creators to “fix it”!<br />

Or as Rutger Hauer most famously said in the science fiction gem based on a book called, “Do Androids Dream<br />

of Electric Sheep”?<br />

“I’ve seen things you people wouldn’t believe.<br />

Attack ships on fire off the shoulder of Orion.<br />

I watched C-beams glitter in the dark<br />

Near the Tannhäuser gates.<br />

All those moments will be lost in time,<br />

like tears in rain.<br />

Time to die.”<br />

Perhaps too dramatic for the next release of Dynamics 365 but at a minimum:<br />

“Time to change!”<br />

Author’s note: I have evidently lost my mind when trying to look at the ERP market objectively.<br />

Peter Joeckel is president and founder of TurnOnDynamics, a specialty consulting firm that concentrates on Microsoft<br />

Dynamics AX/D365 clients. He has more than 30 years of experience in selling and implementing ERP software, from<br />

MAPICS to Macola to Microsoft Dynamics GP to Microsoft Dynamics AX and now D365. He can be reached at<br />

Pjoeckel@TurnOnDynamics.com or 214-729-5638.<br />

Editor’s note: You never can tell what Peter is thinking, can you? I’ve always appreciated Peter’s candid way of<br />

sharing his opinion and his disarming way of writing about it. Peter always let me know if somebody had feedback on<br />

his story, so thank you for reaching out to him and either sharing your opinion or showing him some support. It’s not<br />

easy to say the unpopular thing, and Peter has stuck his neck out there a number of times. Thanks for the laughs, Peter.<br />

36 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Why Change<br />

18 WINTER 2016 | THEPARTNERCHANNEL.COM<br />

48 winter 2016 | thepartnerchannel.com<br />

a pUBlication DeDicateD to<br />

BUilDinG a commUnitY For partnerS<br />

story by CHRISTOPHER ELMORE<br />

thepartnerchannel.com | winter 2016 5<br />

illustration by DAVE SWANG<br />

have a unique perspective on change. On one hand, I counsel salespeople to help their clients make a<br />

big change in the way they do business. On the other, I help accounting and finance people change a<br />

process they have known their entire business life. Given those facts, my professional life is dedicated<br />

to helping people change. Personally, I don’t like change and find it very difficult. Until recently,<br />

whenever change came up in my personal or professional life, my initial reaction was simply, “NO!”<br />

AND THEN…<br />

It all started with a simple request by a local university to teach a course on entrepreneurship. My company was<br />

doing well and getting a lot of attention in the community, so I thought this would be a great way to give back a little<br />

and influence the next generation. <strong>The</strong> funny thing is I got more out of teaching the class than my students. It came<br />

all around one word: “Why.”<br />

IN THE PROCESS…<br />

While I was teaching a section on messaging, I came across Simon Sinek’s Ted Talk on what he referred to as “<strong>The</strong><br />

Golden Circle.” I know; hang with me here. Now, I had heard about this and had known about the idea for years,<br />

but for some reason I had never connected the principles of <strong>The</strong> Golden Circle with change management. I think<br />

one of my hang-ups was the name. For some reason it seemed like a scheme or a network marketing program. <strong>The</strong><br />

Golden Circle has three levels of understanding: What, how, and why. It struck me that knowing why you need to do<br />

something, or why something is being done, is the key to change management. <strong>The</strong> problem is, on the list of what,<br />

how, and why, most people tend to spend the majority of time and effort on “how.”<br />

HOW?<br />

In corporate America, we are such “doers”; doers to the point that we have a tendency to forget about why we’re<br />

doing what we are doing. It’s kind of like the Hatfield-McCoy feud that lasted almost 30 years. When it ended, the<br />

families were asked why they fought each other; no one could remember. Why we do what we do – our mission – is<br />

an important reminder that helps the tasks have meaning and purpose. How we do what we do is the means to an<br />

end and can help our tasks be as efficient as possible.<br />

BIG FINISH!<br />

To make a point (you are welcome) and to be very clear about change and the importance of doing change well,<br />

I think we have put change behind the wrong noun. When you think of helping people change, most think “change<br />

management.” Management will help you with the “how” and not the “why.” Leadership points to “why.” I did a study<br />

find the logo<br />

contest<br />

WINTER <strong>2018</strong><br />

Here’s a list of places where our logo<br />

usually appears, thus making them null and<br />

void when it comes to this contest:<br />

the partner channel<br />

WINTER ® maGaZine<br />

contents<br />

2016<br />

18<br />

in every issue<br />

8 newS<br />

9 eVentS<br />

contriBUtorS 10<br />

on the homeFront 12 Like a Snow Globe<br />

memBerS onlY corner<br />

50 T3 Information Systems<br />

aDVertiSer inDeX 52<br />

the liSt 53<br />

departments<br />

14 leaDerShip<br />

Dare to Let Go...<br />

18 SaleS<br />

Why Change<br />

22 marKetinG<br />

Eyes on the Prize<br />

34 leaDerShip<br />

A New Approach to<br />

Communication<br />

38 marKetinG<br />

Seven Questions to Ask<br />

Before You Commit<br />

features<br />

21 worD-a-GanZa<br />

Var proFile 26 Innovia Consulting<br />

28 FeatUre<br />

<strong>Partner</strong>-to-<strong>Partner</strong> Learning<br />

at PreGAME to Summit<br />

loGo conteSt 41<br />

iSV proFile 42 Data Masons Software<br />

the GeniUS SerieS 44 Marketing Class Update<br />

photo caption 48 conteSt anD reSUltS<br />

Table of Contents<br />

LEADERSHIP<br />

SALES<br />

Why Change<br />

I<br />

16 Fall 2017 | thepartnerchannel.com<br />

Don’t Be<br />

leD BY<br />

Culture<br />

YoUr<br />

» Do I have the ability to do this right? Let’s say you plan on hosting a live event or webinar. Do you have<br />

enough time to create and send the invitations, make reminder calls, create the landing page, build beautiful<br />

graphics, run all the event logistics, prepare the presentations, and send after-event follow-up emails? A lot of<br />

story Rby PAM McGEE<br />

illustration by SHAWN OLSONtime and effort goes into each piece. If you can’t do it all, maybe you shouldn’t do this event – at least not right<br />

now. You are far better off doing fewer things 100 percent of the way than being half-committed to a whole<br />

esearch will tell you that if leaders don’t lead culture, it will lead them. Culture exists<br />

whether you want to focus on it or not as a leader. One leader in a major hospital said, bunch of activities.<br />

“Our culture is fine; it’s the numbers we need to address.” Another leader in a non-profit » How will we know if this activity has been successful? Success measurements are an area where<br />

said, “Our numbers are fine; it’s the culture we need to focus on.” Who’s right? Both;<br />

however, Tom Peters would say, “Culture trumps strategy, every time.” On the other marketing and sales need to get on the same page. Marketing will consider a campaign successful if it gets<br />

photo caption<br />

hand, another leader in technology said, “If I just fix culture, my problems will dissipate.” a significant number of downloads, whereas sales might think the campaign is a failure because no leads<br />

It’s like when you hear people say that “winning the lottery” will fix all their problems or losing that 50 pounds will<br />

converted into opportunities. Set up success criteria at contest<br />

the beginning of the campaign. Make sure sales and<br />

save their marriage.<br />

Is there a doctor in<br />

Email your caption<br />

Culture resembles those statements. Culture does not fix all your problems, but if you have both culture and marketing personnel each know their roles and how this campaign fits into the overarching goals of the sales/<br />

the house? <strong>The</strong> User to Jenny at Jenny@<br />

Group Summits feature thepartnerchannel.<br />

a solid business model, you are more equipped for success. Leaders need to lead with a culture that executes on marketing department.<br />

“medics” that help<br />

com. Submissions will<br />

answer user questions. be judged on creativity,<br />

their strategy. Culture doesn’t make your problems disappear, but it does determine how you behave when you are<br />

What do you think is the relevance, and sense of<br />

» How long are we going to be committed to this endeavor? What’s the level of effort required?<br />

traveling through good and hard times.<br />

most popular question humor. <strong>The</strong> prize for this<br />

this group of medics contest is two (2) tickets<br />

Culture is the mystery ingredient in the “secret recipe for salsa”. You can have good salsa, but without the right Relationship marketing and content marketing are marathons, received? not to sprints. your local cinema. If you are going to commit to<br />

ingredient, it just doesn’t wow you. Just like culture, you can have a good culture that does no harm or nothing producing a blog or podcast, you need to stick with it. Be realistic about your expectations. Don’t be discouraged<br />

speculator, either, but it isn’t going to stand out to customers, potential employers, or investors.<br />

How often do we get into a routine or a rut where we forget the path we travel or the reasons we respond the when people don’t show up in droves right away. Last year, I helped a company get really consistent with their<br />

way we do? For example, one of the leaders I coach in non-profit sees the need to lead differently, reads all the blogging and social media. I told them they had to Photo commit at Caption<br />

least a year, and I’m glad I did, because it<br />

best business books on culture, and says all the right things. However, she is in such a stimulus, respond, stimulus,<br />

took some time to figure out what really resonated with their audience. A year later, their sales are up 30<br />

respond cycle that the words and the culture she imagines can’t come to fruition. For example, she wants a culture<br />

of ownership, where employees create solutions in and outside their domains and with and without their leader’s percent, and the only thing we changed was their online presence. Page Give yourself time to learn what it takes. If<br />

insights and approval. One of her favorite lines is “proceed until apprehended” (“<strong>The</strong> Florence Prescription”, Joe something still isn’t producing results for you a year down the road, then it’s time to re-evaluate.<br />

Tye, 2003). Yet, when a leader proceeds to make a bold move, she often overreacts, responds with wisdom and<br />

coaching on what she would do to solve the problem, and often “judges” the employee harshly. Do you see any error » Do we have money for this in the budget? If not, what will we have to give up to do this? Sometimes<br />

in not leading the way you imagine, but instead being led by what you can’t see? <strong>The</strong> same is accurate for culture. marketing involves not just the trade-off of one marketing activity for another, but rather this marketing activity<br />

Your culture will shape itself based on the leader’s choices each day, whether planned or unplanned.<br />

versus hiring another person or purchasing equipment or software. Because marketing is often treated as an<br />

expense (versus an investment), it’s often the first department to get its budget re-allocated to something more<br />

pressing. That’s one of the reasons I recommend clients have a committed marketing budget. You absolutely<br />

cannot have professional, ongoing marketing activities if your marketing team always has to run to finance to<br />

ask for spending approval. Set an amount. Stick to it. If you don’t know what your marketing budget should be,<br />

FALL 2017 Location<br />

Congratulations to Rob Lloyd of Synergy Business<br />

Solutions for finding the hidden logo in<br />

Pam McGee’s “Don’t Be Led By Your Culture” article on<br />

page 16 of the Fall 2017 magazine.<br />

Sales, Marketing &<br />

Leadership Intros<br />

budget for a marketing consultant who can help you figure it out.<br />

Marketing is constantly evolving, so it’s important to try new things. Asking these seven questions will help<br />

reduce your risk and get you a positive return on your marketing investments. I also recommend you give yourself<br />

a little wiggle room. Write your budget “in pencil” so you can shift dollars around and have some cushion for when<br />

Microsoft or another <strong>Partner</strong> comes up with a brilliant idea that you want to participate in. Keep your eyes and ears<br />

open for opportunity, but don’t be afraid to say NO if the fit isn’t right.<br />

Need a little velocity added to your marketing projects? Contact the marketing tornado at Amachina@tornadomktg.com.<br />

<strong>The</strong> End of<br />

Each Article<br />

thepartnerchannel.com | winter 2016<br />

<strong>The</strong> submission rules for this quarter’s contest have CHANGED! Simply<br />

email Info@dynamiccommunities.com and let us know where you think<br />

the logo is located. A winner will be drawn at random and will receive a<br />

cool gift that’s sure to point you in the right direction every day!<br />

Any graphics that have the<br />

TPC logo as a main element<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 37


MARKETING<br />

Journey<br />

A HERO’S<br />

story by ADRIANNE MACHINA<br />

illustration by SPIDER JOHNK<br />

I<br />

love a good story, whether I’m telling them, reading them, or watching them. A story pulls you in<br />

and makes you care about the people involved. When used for marketing, a story can help you create<br />

credibility, generate leads, and illustrate competence.<br />

<strong>The</strong> problem with many business-to-business case studies, videos, about us website pages, and<br />

other areas where companies have an opportunity to tell a story is that, well, they don’t really tell a<br />

story. <strong>The</strong>y only share the success. <strong>The</strong>y jump right to the end. And frankly, that can be a little boring.<br />

I want to challenge you to think about how you can take readers on a journey – a hero’s journey – where you<br />

are the hero. Taking examples from classic stories, I want you to stretch your imagination and move out of your<br />

comfort zone to tell stories that are more real, and more impactful. Implementing an ERP or CRM system may not<br />

have dragons or car chases, but framing your case studies and videos in a more dramatic story format can boost<br />

your results.<br />

THE NINE ELEMENTS OF A GREAT DRAMATIC STORY ARE:<br />

1. A Hero with a Past<br />

Have you ever noticed that most heroes are orphans? For example, Batman was orphaned as a child, which<br />

propelled his mission to fight evil.<br />

“As a young child, Bruce Wayne watched his parents murdered before his eyes. Thomas and Martha Wayne<br />

were walking home from the Monarch <strong>The</strong>ater one night with their son, when they were held up at gunpoint<br />

by a mugger who demanded the pearl necklace that Martha was wearing. Bruce Wayne swore an oath to<br />

rid the city of the evil that had taken his parents’ lives.” Excerpt: Fandom<br />

You too have a back story. Often, small businesses will take on the personality of their owner(s), and that can be a<br />

great story to tell. What made you start this company? What made you care about ERP software? What compelled<br />

you into the technology world? Where did you come from? Do you have interesting personal hobbies?<br />

Painful past stories are pure gold. I often tell my story of lugging a giant computer projector and monitor through<br />

airports, traveling all the time, and spending my days cold calling when I wasn’t on the road. That experience gave<br />

me a love of technology, and particularly of marketing technology.<br />

38 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 39


2. A Clear Mission<br />

Based on their life experiences, the hero has developed a mission, vision, and values. She is going to eradicate evil<br />

or stop the alien invasion. Her mission gives a purpose to the story and serves to get others excited and engaged.<br />

What’s your WHY? Do you believe every business should embrace lean manufacturing principles? Are you<br />

passionate about eliminating data silos? Do you do everything in your power to avoid failed implementations?<br />

In Simon Sinek’s book (and video) “Start with Why”, he makes a great case for why you want to help people discover<br />

their why. <strong>The</strong> WHY creates a driving reason for people to feel fulfilled in their jobs and driven to go the extra mile.<br />

Your company’s mission should be the central driver of all your marketing messaging. And I don’t mean, “To<br />

provide good services at fair prices.” Disney delivers happiness. What’s your purpose? Create a mission statement<br />

your team can rally around!<br />

3. A Bad Guy<br />

You may not be facing dragons, evil pirates, or a wicked stepmother, but you are still overcoming adversity with<br />

every project you sell and implement.<br />

In our space, the bad guy might be:<br />

»»<br />

<strong>The</strong> competition<br />

»»<br />

<strong>The</strong> economy/budget constraints<br />

»»<br />

Fraud and embezzlement<br />

»»<br />

Lack of knowledge/insight<br />

<strong>The</strong> bigger and badder your “bad guy” is, the stronger your story becomes. I wrote a winning Microsoft <strong>Partner</strong><br />

award submission for a client whose business “rose from the ashes of the Enron scandal.” Paint the picture of how<br />

big and ugly this challenge was. When you write a case study, push your clients to let you expose some of the ugly<br />

“before” issues. “Good to great” is not as interesting as “zero to hero.”<br />

4. A Clear Goal<br />

As you take your reader on a journey, right up front, be clear about the objective. Where are they trying to go?<br />

Why would this company spend thousands of dollars for new software?<br />

In a case study, it might be that the client wants to:<br />

»»<br />

Find the source of their profit leaks<br />

»»<br />

Close the books faster<br />

»»<br />

Tighten up their security<br />

And remember, your software and services are only the means to an end. Often the goal is more strategic than tactical:<br />

»»<br />

Expanding operations to serve more people<br />

»»<br />

Increasing workplace harmony and efficiency<br />

»»<br />

Keeping workers safe<br />

5. High Stakes<br />

What will happen if the hero doesn’t persevere? What is the risk of doing nothing? Talking about the consequences<br />

of inaction – or ineffective action – is a great way to add more drama to your story.<br />

A good prompt for this section is to say: Without this ________, the company was facing ___________, which<br />

may have caused ___________.<br />

6. Unexpected Obstacles<br />

Few journeys go smoothly. And those that do don’t make good stories. Bad weather, robbers on the road, and<br />

angry townspeople are common themes in children’s stories. You may have to push to get permission to tell these<br />

details, but they do make a story more interesting.<br />

»»<br />

Last-minute changes – mergers, acquisitions, key personnel<br />

»»<br />

Newly discovered regulatory requirements<br />

»»<br />

Technology gone wrong<br />

»»<br />

Budgetary issues<br />

»»<br />

Unexpected opposition<br />

Companies can be reluctant to tell these stories for fear they’ll look bad, but what they really serve to<br />

do is to show credibility. <strong>The</strong>re’s no such thing as perfect delivery in professional services. Showing how<br />

you step up when things get messed up is a great way to build trust and rapport with your reader/viewer.<br />

40 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


7. Friends Who Assist<br />

Where would we be without friends? If you have a great success story, spread the love! Give credit to the key<br />

personnel, ISV <strong>Partner</strong>s, Microsoft, and other people who helped you deliver a successful project. You come across<br />

as generous, plus, the people and companies you named will almost certainly share your story.<br />

8. A Dramatic Rescue<br />

All the components of our story so far lead to this moment. We set out on a perilous journey. We encountered<br />

unexpected obstacles, we found friends, we persevered – and now we’ve found success. Share how good it is. Be as<br />

specific as possible. Again, this is an area where you may have to push for detail. How much more revenue did the<br />

company make? In what ways did you become more competitive? How did people feel after the project was done?<br />

9. Clear Resolution<br />

What’s the happily ever after? What’s next for you or your client? Paint the vision of all that is now possible.<br />

As you think about developing your Hero’s Journey stories, remember that these stories don’t always have to<br />

be written down. If you don’t have the budget to create case studies or videos, think about stories you can share<br />

internally or at networking events to help people gain clarity about what you do.<br />

When you make your stories interesting, people will be interested!<br />

Need help telling your story? Adrianne can be reached at Amachina@tornadomktg.com.<br />

Editor’s note: I’ve always been impressed with Adrianne’s ability to make things happen. She’s quick, intelligent, and<br />

sharp - all assets in the world of making things happen for <strong>Partner</strong>s. Thank you for sharing your wisdom on these pages<br />

for so many years; it’s been an honor to publish your stories.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 41


HEROES<br />

Alan Tyson, CEO, and Marcel Syriani, VP and CTO<br />

CLOUD-O-SPHERE<br />

www.data-basics.com<br />

ISV PROFILE<br />

MANUAL WORK DEFEATED<br />

BY SUPERHERO SOFTWARE<br />

Submitted by Amanda Mendoza, Creative Marketing at DATABASICS<br />

D<br />

ATABASICS<br />

has its unique<br />

origin story,<br />

the same<br />

as that from any ordinary<br />

person bit by a radioactive<br />

spider who just wants to save<br />

the day and get rid of the<br />

bad guys. In DATABASICS’s<br />

case, the bad guy was all the<br />

manual work that employees,<br />

admins, and approvers were<br />

doing just to submit their<br />

timesheets and expense<br />

reports. This may sound<br />

Alan Tyson<br />

small in the grand scheme of<br />

evil-doers like Magneto, <strong>The</strong><br />

Joker, or (heavens!) Thanos, but in the business world, the hours of<br />

frustration spent manually logging and approving every timesheet<br />

and expense report could destroy a business from the inside out.<br />

That’s where DATABASICS CEO Alan Tyson and VP and<br />

CTO Marcel Syriani teamed up to build software that would<br />

fight against evil timewasters like <strong>The</strong> Spreadsheet. <strong>The</strong>y<br />

started as ordinary accounting consultants, like Clark Kent<br />

or Peter Parker during their day jobs at the office. By night,<br />

they worked on software that would live in the cloud and<br />

wouldn’t need to be installed on any individual machine, an<br />

idea that was revolutionary in 1995 when the Internet was<br />

still in diapers.<br />

With the power of their first products, TimeSite and<br />

ExpenSite, DATABASICS<br />

was officially founded as<br />

a timesheet and expense<br />

reporting software provider<br />

in 1997. <strong>The</strong> company began<br />

accumulating major clients<br />

in all industries who were<br />

impressed not only with the<br />

new technology accessible<br />

through their browser, but<br />

also with the company’s<br />

focus on customer service.<br />

Because the software was<br />

built for real customers, it<br />

Marcel Syriani<br />

provided a major advantage<br />

over its competitors:<br />

Customer support was<br />

part of the software rather than thrown on as an afterthought.<br />

Whereas others in the industry struggled (and still struggle) to<br />

provide support for their customers, DATABASICS found the<br />

balance between innovative solutions and solving real customer<br />

problems.<br />

Nowadays, the company is known for its customer support<br />

team, bringing home a 2017 Stevie® Award for Customer Service<br />

Department of the Year from the American Business Awards and<br />

being named a Gold winner in the Best in Biz 2017 Awards for Most<br />

Customer Friendly Small Company of the Year. With more than<br />

one million end users in over 120 countries, Microsoft Dynamics<br />

customers number among the majority of those clients, so they<br />

often benefit from the services provided by the support team.<br />

42 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


BAT CAVE<br />

Reston, Virginia<br />

FIGHTING THE SPREADSHEET SINCE...<br />

1997<br />

“”<br />

What sets us apart is the fact that we are the only vendor to combine time and expense,<br />

and we have award-winning customer service unmatched in the industry.<br />

Recently, a beacon went into the sky at 4 p.m. on a Friday: A<br />

timesheet was in trouble! And (gasp!) to make matters worse, it was<br />

the end of the timesheet period, and the customer needed a solution<br />

before close of business. <strong>The</strong> responding hero was Customer Support<br />

Specialist Sami, who – whiz, bam! – jumpstarted a virtual meeting<br />

to solve the problem. Less than 30 minutes later, Sami had saved the<br />

day. <strong>The</strong> customer, no longer in peril, sent her a note of thanks: “I’ve<br />

worked with a lot of software development companies and used to be<br />

a web developer, and I can attest that I have never received customer<br />

support on this level.”<br />

Messages like this drive the company forward as the fight continues<br />

against manual work. By day, DATABASICS’s employees are developers,<br />

marketers, salespeople, and support team members (or anything in<br />

between); they’re also the true superheroes of the company, pushing<br />

forward innovation and spreading the message about the power of<br />

automated timesheet and expense reporting software.<br />

People are at the center of everything DATABASICS does. <strong>The</strong>re’s<br />

no board to accommodate because the company is privately owned<br />

(so there’s no J. Jonah Jameson to answer to) and all decisions are<br />

based on what’s best for the people within the company and what’s<br />

best for the customer. Expense reports and timesheets aren’t why<br />

people come to work. People come to work to accomplish their<br />

dreams and create solutions that improve the world. Providing a tool<br />

for real people to do their work is why DATABASICS does its work.<br />

Meet the heroes behind the superhero software…<br />

TPC: What does your story look like moving forward?<br />

AT/MS: We will continue to create innovations in timesheet and<br />

expense reporting, fighting against the evil-doings of manual work.<br />

TPC: What should Microsoft Dynamics <strong>Partner</strong>s expect to see<br />

from DATABASICS in <strong>2018</strong> and beyond?<br />

AT/MS: <strong>2018</strong> is the year for making and building upon our<br />

relationships. We want to expand our reach and team up<br />

with other “superheroes” as their dedicated sidekick (Robin to<br />

Batman, if you will).<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> (TPC): What are your backgrounds, and<br />

what inspired you to team up and fight against the spreadsheet?<br />

Alan Tyson and Marcel Syriani (AT/MS): Our accounting<br />

background led to developing a solution in fighting expense reports<br />

and then led to timesheets.<br />

TPC: What sets you apart from other ISVs?<br />

AT/MS: What sets us apart is the fact that we are the only vendor<br />

to combine time and expense, and we have award-winning<br />

customer service unmatched in the industry.<br />

TPC: What is your most popular product and why?<br />

AT/MS: Time + Expense is our most popular product because it<br />

opens communication between critical business systems.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 43


LEADERSHIP<br />

CLICKING<br />

TOWARD<br />

YOUR<br />

Real Story<br />

story by TRACY FALEIDE<br />

illustration by SHAWN OLSON<br />

Research published last year in Computers in Human Behavior cited that up to 90 percent<br />

of us believe that others lie online at least sometimes about their age, gender, activities,<br />

interests, and appearance. And yet, the number of marriages that start on dating websites<br />

has been reported to be as high as 33 percent. So, what does this mean for your business?<br />

Although people are increasingly wary, they continue to rely heavily on search engines<br />

and the recommendations of like-minded others to make decisions ranging from sushi<br />

to life partners. We are out there searching for steps to clean a Singer sewing machine, to select a service<br />

provider, and everything in between. And since we’re used to customized experiences, our searches are more<br />

specific than ever. If I want a “recipe for brownies containing baby food prunes and cocoa powder”, I can enter<br />

the quoted phrase and get 500,000 recipes within a second with the top three being exactly what I need. If I’m<br />

less specific – omitting either the cocoa powder or baby food prunes – I get 1,500,000 recipes, but more isn’t<br />

better because I’d have to click through at least a dozen to find one calling for both my desired ingredients.<br />

Besides me craving brownies (as per usual), this example is meant to show the ubiquitous use of specific<br />

keywords.<br />

What are your company’s specific keywords and phrases? If your website contains only general phrases<br />

like “business solutions service provider” or “serving the needs of small to medium-size businesses in the<br />

Southeast,” your information will appear behind dozens of other companies with more descriptive positioning<br />

messages. Over the years, I have found three common “obstacles to clarity” when it comes to branding<br />

statements. Companies who have trouble writing decisive statements about what they do are often:<br />

»»<br />

Not ready to specialize<br />

»»<br />

Afraid of losing out<br />

»»<br />

Unaware of storytelling tricks<br />

44 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 45


<strong>The</strong> first obstacle is about a company’s path toward maturity. When starting out, you sometimes need to<br />

cast a wide net. Once you have grown your base, skills, resource pools, and ability to invest, you can assess<br />

your strengths and find the exact types of businesses you serve the most and the best and then work to get<br />

more of them. If you’re in this stage, continue looking for commonalities amongst your base and keep in mind<br />

it is okay to target more than one type of prospective customer. Just be sure your website reflects that you<br />

serve the audiences that you are targeting.<br />

Most companies have already specialized but are afraid of losing out. <strong>The</strong>y have chosen a vertical niche and<br />

target their business development efforts accordingly. But, they hesitate to be unequivocally direct about it<br />

on their website because they don’t want to risk missing out on the one or two big fish in other verticals who<br />

might come along. What I’ve seen time and time again is that big fish find you through your networks, not<br />

your website. And while they appear tantalizing, they have more potential to bring you down than lift you up.<br />

<strong>The</strong> famous line in Jaws is true, and when considering the big fish that you don’t really have the capacity or<br />

expertise to serve, you really do “need a bigger boat.”<br />

Most companies are unaware of or not fully leveraging storytelling tricks. Let’s go back to the brownie<br />

example. If you list baby food prunes and cocoa powder as ingredients in your recipe, you’ll come up higher<br />

in the search list. Now let’s look at the business solutions provider serving the needs of small to medium-size<br />

businesses in the Southeast. Using keywords and phrases like the ones listed below would help boost this<br />

company’s search engine performance, as well as its email open, response, and click-through rates because<br />

they are relatable to specific individuals having specific needs.<br />

MULTI-CARRIER PARCEL & LTL SHIPPING<br />

FOR SEAMLESS INTEGRATION WITH DYNAMICS AX<br />

NMB Solutions works with Dynamics AX partners and<br />

clients internationally. Our reputation for excellence is<br />

based upon our professionalism, expertise, and dedication<br />

to client satisfaction. It is our pleasure to assist you in<br />

reviewing your Multi-Carrier parcel and LTL integration<br />

requirements and demonstrate the benefits of our solution.<br />

• Provide high-volume parcel shipping<br />

• Reduce shipping time per package<br />

• Provide more efficient packing and shipping<br />

operations, reducing costs<br />

• Deliver shipping charge estimates<br />

• Automates AES Filing<br />

CARRIER ENGINE INTEGRATION<br />

Seamlessly integrate BluJay Solutions, popular parcel<br />

and LTL carriers with Dynamics AX<br />

RATE SHOPPING<br />

Compare rates for parcel and LTL right from the sales<br />

order, quote or out packing workbench<br />

MULTIPLE AX VERSIONS<br />

Our solutions support AX 2009 and up (WMS/WHS)<br />

PROFESSIONAL SERVICES<br />

Let our experts help you with parcel and<br />

LTL management, with or without our solution<br />

NMB Solutions Canada, Inc.<br />

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CONTACT US FOR A DEMO | VISIT US AT WWW.NMBSOLUTIONS.CA | FOLLOW US ON TWITTER @NMBSOLUTIONS | 3155 SWANSEA CRES., OTTAWA, ON<br />

46 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


»»<br />

“We provide supply chain management software and services.”<br />

»»<br />

“We help manufacturing companies automate their supply chains with software, services, and onsite training.”<br />

Assess your website and marketing collateral. Are you general where you need to be descriptive? Have<br />

you described what makes you special? (Where are your baby food prunes??) Create your list of keywords<br />

and descriptive phrases. Conduct some searches for those words and phrases. Do a lot of other businesses<br />

come up? If so, try to get more descriptive until you find words and phrases that stand out and reflect special<br />

qualities unique to your organization. Once you have that list, update your website pages being sure to include<br />

those words and phrases as much as possible. Consistently and persistently use your unique keywords and<br />

descriptive phrases in your blog posts, press announcements, social media posts, email taglines, and so<br />

on. <strong>The</strong> more you use them, the greater lift they will have online. And, the more your team members will<br />

remember and use them naturally.<br />

Caution: Companies quickly grow tired of their own stories and switch up their headlines for fear of<br />

appearing boring. Avoid falling into this trap by remembering that most people out there haven’t seen your<br />

stories. What seems stale to you is fresh to most others. Hold steady to your newly narrowed keywords. Your<br />

clarity will pay off with higher traffic and momentum.<br />

Editor’s note: Tracy is a gifted storyteller, and I was always excited to see what she had in store for the magazine.<br />

Although she’s moved into a role outside of the Microsoft Dynamics community, she’s remained a gracious<br />

contributor through the years, and I thank her for that.<br />

Taking<br />

Everything<br />

DIGITAL<br />

Connecting People, Processes<br />

and Data for competitve advantage<br />

www.altec-inc.com<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 47


FEATURE<br />

48 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


story by BETHANY FOYT<br />

illustration by SHAWN OLSON<br />

W<br />

e all have a story, right? Not many of us really take a step back to see that story in its<br />

entirety, but it can be very useful and even therapeutic to do so.<br />

Sometimes a story clarifies a gray-area value or belief we’ve been pondering on.<br />

Sometimes a story exemplifies how we no longer want to be as a person. Reviewing our<br />

own story puts things into perspective; it’s as simple as that. Here are a couple ideas on<br />

how to begin:<br />

JOURNALING<br />

I started a business journal a few years ago and revisit it every time I experience a slump. Many times we live in<br />

cycles, and what cycle I’m in today may be similar to what I experienced in 2014. I bet I learned something from<br />

that experience that could help me today.<br />

I have two to three journaling Word documents on my desktop at all times. Today, I have one about a yoga<br />

challenge where I’m posing in Warrior II every day for 40 days. Since we’re entering a new year, I also have one<br />

about reflection.<br />

Whatever the situation, it’s very helpful to jot down your thoughts, ideas, and plans to improve your understanding<br />

of what’s going on with you personally and professionally.<br />

NARRATIVE THERAPY<br />

Telling someone your own story is a form of therapy that’s been around for a long time. Entrusting intimate<br />

details with someone else can be a bit scary, but it’s also very enlightening.<br />

For example, when you vent to your mother about an issue at work, don’t you feel a little bit better about it?<br />

Getting thoughts out of your head (where they quickly turn negative) can be therapeutic on any scale. Venting and<br />

gossiping are two different things, in my opinion:<br />

»»<br />

Letting out your feelings and frustration = venting.<br />

»»<br />

Blaming those feelings and frustration on others for x, y, and z reasons = gossiping.<br />

Stories are powerful on the receiving end as well. An inspiring story can get people involved or connect people<br />

that wouldn’t otherwise be connected. Stories can get us motivated to pursue a specific career journey, muddle us<br />

up in the middle, and ultimately guide us to find the path we’re meant to walk.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 49


As a professional writer for the past 12 years, I’ve written stories about how companies come to be, how a piece of<br />

software has grown a business, how one man honors his daughter’s life by speaking to schools about drunk driving,<br />

and how a man of 91 years old lived a life of hard work and excelled at every hobby he took up. And through this<br />

experience, I’ve compiled a few tips on helping people tell their stories:<br />

»»<br />

Ask the stupid questions. I used to feel embarrassed to admit I didn’t know something. It wasn’t until I<br />

accepted the fact that I’m not an expert on everything that I was able to dig into the details. What helps you<br />

portray a story? Details! <strong>The</strong> more, the better, my friends. You don’t have to use them all, but it sure doesn’t<br />

hurt to have them on hand if needed.<br />

»»<br />

Don’t judge…ever. I’ll admit, I haven’t been on the interviewee side of things much at all. But having<br />

interviewed more times than I can count, I get that it can be a nerve-wracking experience. If you are able to<br />

create an informal and nonjudgmental atmosphere, you get the best results from your interviewee. Be open.<br />

Be kind. Be respectful. If you open the door to combative discussion, your interviewee will close up, and you<br />

won’t get the story you’re looking for.<br />

<strong>The</strong> range of stories I get the pleasure of putting down on paper is and has been my life’s work. I see it as a<br />

gratifying way of connecting with everyone in my community, whether that’s within the <strong>Partner</strong> channel, the small<br />

town I moved to last year, or my very own family.<br />

So, one final tip for those of you hesitant to share your own story: You may think your story isn’t profound,<br />

interesting, or worth getting out there. But you would be wrong. We all have a story, and stories are how we connect<br />

with one another.<br />

Author’s note: My job at <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> has been to help share our own company’s story as well as the stories<br />

in the Microsoft Dynamics <strong>Partner</strong> community. If I’ve interviewed you over the past 10 years about your company,<br />

customers, or own personal career, I thank you for sharing your story with me!<br />

Editor’s note: It’s been a pleasure to watch Bethany exercise her creativity over the last four and a half years. Besides<br />

writing for our magazine, she’s authored children’s stories, performed with her voice and guitar, and became a master<br />

gardener. She’s not afraid to dig in and learn, and I’ve always admired that.<br />

50 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


2017-<strong>2018</strong><br />

Marketers Excel into Geniuses!<br />

<strong>The</strong> Genius Series: Marketers Excel Into Genius, class of 2017-<strong>2018</strong>, already has four<br />

months under their belts with five more to go. Each month, the students learn from<br />

industry experts, share their own marketing best practices with each other, and test out<br />

relevant and timely assignments to improve their marketing efforts, and ultimately, their<br />

marketing and sales results.<br />

Even if you’re not a student, you can access some of the knowledge and expertise<br />

the geniuses are absorbing during the nine-month program through the #TPCGenius<br />

#MarketingHacks blog: http://bit.ly/MktgHacks<br />

THANK YOU to the experts who make it all<br />

possible every month!<br />

MONTH: October<br />

PRESENTER: Barbara Pfeiffer of <strong>The</strong> <strong>Partner</strong> Marketing Group<br />

TOPIC: Following Up and Nurturing Summit17 Leads<br />

MENTOR: Jeroen G. Ederveen, Jet Reports<br />

MONTH: November<br />

PRESENTER: Megan Buntain of Buntain+<strong>Partner</strong>s<br />

TOPIC: Marketing Budgeting and Planning<br />

MENTOR: Amy Spencer, AKA Enterprise Solutions<br />

MONTH: December<br />

PRESENTER: Jon Rivers of Marketing Monarchs<br />

TOPIC: Social Media and Social Selling<br />

MONTH: January<br />

PRESENTER: Kelleigh Tegels Nelson of Avalara<br />

TOPIC: Building Your Personal Brand and Getting Smarter with LinkedIn<br />

MENTOR: Cori Linder, Retail Realm<br />

GET INVOLVED<br />

If you’re interested in participating<br />

as a presenter and/or a mentor for future sessions, please<br />

contact Bethany Foyt at Bethany.foyt@dynamiccommunities.com.<br />

Classes go through May <strong>2018</strong>.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 51


MEMBERS ONLY CORNER<br />

Member<br />

Profile<br />

Kaitlyn McKendry<br />

Marketing Manager<br />

Vicinity Software is a solution designed exclusively for process manufacturers, and<br />

extends Microsoft Dynamics GP, Microsoft Dynamics SL, and Microsoft Dynamics<br />

NAV to deliver a powerful and flexible ERP solution. Vicinity works to streamline the<br />

coordination of raw materials to finished goods increasing productivity and profit with<br />

tighter controls for inventory and costing. Key functionalities include centralized recipe<br />

management, digitized production logs, quality control, lot traceability and recall,<br />

compliance reporting, and production planning.<br />

What do you enjoy most about the winter season?<br />

It provides a crisp refreshment to the busy fall sales season. Having the opportunity to take a step<br />

back and reflect on the year is an invaluable element to our business cycle. Measuring and reviewing<br />

our development roadmap, content pushed, sales made, and project status allow our team to identify<br />

things that worked well and what we can improve on in the coming year. <strong>The</strong> holiday season also<br />

grants the chance to communicate with clients and prospects in a different light than you do at any<br />

other time of the year. It’s an occasion for our team as a small business to connect on a more personal<br />

level and express our appreciation to the businesses with which we work.<br />

What is your favorite thing about working in your role?<br />

Learning about the different manufacturing processes of our clients and prospects, uncovering<br />

their challenges, and getting a behind-the-scenes perspective on products we see all the time. <strong>The</strong>y<br />

are each so unique, and I find it interesting to hear about so many different businesses. We have such<br />

a talented team of consultants and developers; it’s a wonderful experience to see the collaboration<br />

in bringing a solution to life. It’s one thing to see it from behind the scenes; it’s another to get a<br />

client’s perspective and the chance to review it with them on their journey.<br />

Every business has a story. How do you effectively tell your company’s story?<br />

Our company is solely focused on solving system challenges for process manufacturers. A key part of<br />

telling our story is identifying a problem that our team believes we can solve. Without a niche software<br />

solution like Vicinity, most batch manufacturers struggle with costing and inventory control in a variety<br />

of circumstances. Talking in terms of our target audience’s everyday challenges through blogs, articles,<br />

phone calls, and more allows us to tell an authentic story. By exploring the existing operations and<br />

business goals of the companies and <strong>Partner</strong>s we work with, our team can highlight areas where Vicinity<br />

can provide value. This allows us to get a deeper connection beyond the general background of how long<br />

we’ve been in business and what features and functionality our software can deliver.<br />

What are your company resolutions for <strong>2018</strong>?<br />

Every year company goals center around improvement and optimization. How can we boost<br />

sales, how can we increase efficiency, how can we enhance our customer experience? Vicinity is<br />

focused on continuous improvement, in both our software development as well as internal and<br />

external communication. In <strong>2018</strong>, we will engage in a rebranding effort to refresh our 16-year-old<br />

brand. By bringing additional perspective into our organization, we look to build a deeper hold<br />

with existing clients and extend our story into the vertical industries we serve. Beyond revamping<br />

our logo and deliverables, this is an opportunity to review our KPIs and ensure that we are asking<br />

the right questions and that our team is providing on-point content, consulting, and software.<br />

What is the most beneficial aspect of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>’s membership program for<br />

your company and why?<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> <strong>Magazine</strong> provides a hyperfocused means of communication for<br />

our organization to connect and speak to Microsoft Dynamics <strong>Partner</strong>s who are or may<br />

52 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Congratulations!<br />

<strong>The</strong> following Microsoft Dynamics <strong>Partner</strong>s are celebrating their membership anniversary with <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> this quarter:<br />

2006<br />

JANUARY<br />

» <strong>The</strong> TM Group Inc.<br />

2007<br />

JANUARY<br />

» Rimrock Corporation<br />

2008<br />

JANUARY<br />

» Dynamic Communities<br />

» Lighthouse Business Information<br />

Solutions, LLC<br />

2009<br />

FEBRUARY<br />

» RoseASP<br />

2014<br />

FEBRUARY<br />

» InfoGrow Corporation<br />

be looking for specialized software<br />

applications such as batch manufacturing<br />

to deliver a complete solution to their<br />

existing customers and prospects. In<br />

addition to the content and publication,<br />

the team at <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong><br />

<strong>Magazine</strong> provides an extension to our<br />

existing network with the qualified<br />

readership. Through connections within<br />

the Microsoft Dynamics environment, we<br />

gain insights on what is or isn’t working<br />

for other <strong>Partner</strong>s as well as new trends<br />

other organizations have been trying<br />

out, whether that be marketing, project<br />

management, development technologies,<br />

and everything in-between.<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong><br />

Membership Rewards<br />

Our valued Members get the best of what<br />

<strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> has to offer through:<br />

» Bi-monthly Member calls<br />

» Extra issues of <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong><br />

<strong>Magazine</strong> each quarter<br />

» Discounts of 10 percent for <strong>Partner</strong><br />

events and training, such as <strong>The</strong><br />

Genius Series<br />

» Company listing on <strong>The</strong> <strong>Partner</strong><br />

<strong>Channel</strong> website<br />

» Tipville, our special Member<br />

newsletter, LinkedIn group access, and<br />

more<br />

Thank You for Your<br />

Membership!<br />

Thank you to the Microsoft Dynamics<br />

<strong>Partner</strong>s who have joined <strong>The</strong> <strong>Partner</strong><br />

<strong>Channel</strong>’s community. Your engagement<br />

and participation are what makes this<br />

community so great! For information<br />

on <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> Membership<br />

Rewards Program, please contact Bethany at<br />

Bethany.foyt@dynamiccommunities.com.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 53


LEADERSHIP<br />

WRITER,<br />

BUSINESS OWNER,<br />

LEADER:<br />

ARE YOU<br />

Plotting on Purpose?<br />

story by PAM McGEE illustration by SHAWN OLSON<br />

As a business owner, vice president, director, or team leader, did you ever consider yourself<br />

a writer? Have you ever thought of your plot line, managing your story’s climax, planning<br />

for the fallen action, and what characters you want to develop and introduce? How do you<br />

develop and help your characters (employees) maximize their productivity and satisfaction?<br />

Is there ever rising climax and conflict that need to be sorted out? <strong>The</strong> similarities abound.<br />

Your business may be a new start-up, mature business, or somewhere in-between. Regardless,<br />

as a leader, you can rewrite the story by applying seven plot lines to your business.<br />

If you are interested in writing or rewriting your business or team’s story, let’s get started. Although I would love<br />

to promise you a best-seller, I can’t, but in the words of James Patterson: “Always write as if it is going to be a bestseller.<br />

Why would you not?”<br />

Your first step is to wrestle with your plot lines. You can have multiple plot lines in a book and in business. Your<br />

plot lines are different than your vision and mission, which are your anchors and somewhat the title of your book.<br />

For example, if your mission is to “transform the lives of students”, your plot lines might be overcoming a monster,<br />

and going from rags to riches. According to Christopher Booker, there are only seven plots in writing: Rags to<br />

riches, the quest, overcoming the monster, comedy, voyage and return, rebirth, and tragedy.<br />

From writing to business storytelling, a great way to apply the seven plot line process is to assemble your team<br />

and have a conversation on each of the seven plot lines. This process could and should be a key input to the strategic<br />

planning process. Sometimes your story lines will range from big bold plot changes to small changes within the<br />

current setting that surprise and enhance the story. Think about it – sometimes the small turn or twist in a book<br />

really has you thinking about that book years later.<br />

Some teams start to write their story by getting together and examining all the plot lines in a multi-day offsite.<br />

Other teams don’t have that flexibility, so they examine their plot lines in an open virtual forum, like Google Docs or<br />

Chat. Other teams examine their plot lines by covering one plot a week, month, or quarter as a senior leader team<br />

and then having town hall meetings or small focus groups with clusters of employees. You can’t write your story in<br />

a vacuum; it needs input, insight, and creativity from all places in the company.<br />

Once you determine your process for examining your plot lines, here’s the content on the seven basic plot lines<br />

to consider in your business.<br />

Rag to Riches: Do you need to create a turnaround situation where you assess the characters, identify the<br />

conflict, and create certain events that lead to a climax in the story where the bottom line looks different? For<br />

example, if you are experiencing a declining margin in your cash cow, how do you market-shift one of your other<br />

product lines to cash cow and sunset (slowly) the declining product (fallen action, as it is called in writing)? Do you<br />

stop taking new customers, sell your current customer base, etc.<br />

<strong>The</strong> Quest: According to Liz Bureman, “the quest is a search for a place, item, or person that requires the hero to<br />

leave home in order to find it.” In business, do you have to venture into a new line of business? As a team leader, do<br />

you have to leave some of your current leadership practices at “home” to lead the team? What do you have to stop<br />

doing, and where do you have to travel to in your business to create a business climax that is profitable? <strong>The</strong> quest<br />

is best defined as being willing to leave your fear and go after an adventure.<br />

Overcoming the Monster: This is a conversation that focuses on what are the top three “dragons we need to slay”<br />

that are holding us back. Keep in mind that a dragon doesn’t have to be a big dramatic battle; it could be something<br />

as easy as allowing “work at home” because one of your monsters is your labor pool. It could be going to an unlimited<br />

vacation policy like Kronos did (Harvard Business Review, November-December 2017) because it was a competitive<br />

cultural advantage to hire the best of the best needed to execute on strategy and vision. Overcoming the monster<br />

54 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


is a process of being willing to address openly the “pink<br />

elephants” in the room. It’s about being willing to answer<br />

the hard questions and make the hard call. It has been my<br />

experience that as a leader, your team is READY for the<br />

hard decision because they are often ahead of the senior<br />

leadership and just don’t want to stay stuck anymore.<br />

Comedy: <strong>The</strong>re is a small business in Fargo, North<br />

Dakota called CoSchedule. Not only do they have deep<br />

talent, a great business, and happy customers, but they<br />

also are very comedic. <strong>The</strong>y have a culture that embraces<br />

“having fun”, and they have added comedy to their story.<br />

Do you have a culture that is too serious? Do you have a<br />

leadership team that is above the fun and the funny? Do<br />

you take time to have fun with your customers and laugh<br />

together? (Did you know that laughing increases endorphins that help you live longer?) Years ago, one of the plot<br />

lines we were struggling with at my place of employment was “taking ourselves too seriously during acquisitions”.<br />

Two cultures were at war. One of the champions of comedy and culture, Tracy Faleide, dressed up in a cow suit with<br />

a Microsoft employee in front of the entire company. Do you need someone to dress up in a cow suit to break the<br />

tension, make a point, and just have people laughing from the audience?<br />

Voyage and Return: According to Liz Bureman, the voyage and return is very common in children’s literature<br />

because it generally involves a journey to a magical land that pops up out of nowhere. <strong>The</strong> magic element is pretty<br />

sunny and light to start with, and then the darkness shows up for the hero to conquer. Once it’s vanquished, the<br />

hero leaves the magical land and returns home, probably having learned a valuable lesson, or having discovered<br />

something about himself/herself not known before. <strong>The</strong> voyage and return is a cousin to the quest; however, it differs<br />

because you scale back and return to your roots, but as a changed person. Joseph Campbell would call this the hero’s<br />

journey. If voyage and return is one of your plot lines, you are probably experiencing a declining market. Maybe it<br />

is Microsoft Dynamics GP on-premises because everything went to the cloud. At MSUM, our voyage and return plot<br />

line equates to online learning. We ventured into a magical land, unfamiliar to most faculty, called online teaching. <strong>The</strong><br />

darkness showed up in online learning in the type of processes your business needs to accommodate an online learner.<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 55


Imagine how different education would be if online was first, and we were going to the classroom model. We would have<br />

to ask ourselves, where are these students going to live? In the reverse, we have to ask ourselves, is it okay if a student lives<br />

on campus and doesn’t go to class, but takes class from their dorm room? Either way, the heroes (students, faculty, and<br />

administration) are returning home a changed person and ready to see the problems differently. What does your business<br />

adventure need to see differently because of a journey that had bumps and bruises along the way?<br />

Rebirth: Once again according to Liz Bureman, rebirth stories generally focus on villain protagonists who redeem<br />

themselves over the course of the story after spiraling deeper into villainy and meeting a redemption figure. <strong>The</strong> best<br />

examples of rebirth stories are “<strong>The</strong> Christmas Carol” and “How the Grinch Stole Christmas”. <strong>The</strong>y usually involve a<br />

leader or person who has become jaded, villainous, and is met by a crisis, climax, or dear soul (like Cindy Lou Who<br />

or the three ghosts) and decides to return to a good solid place. I am not sure how to directly say this other than being<br />

direct: Sometimes leaders, particularly senior leaders, stop seeing themselves for who they have become. Maybe they<br />

have become leaders so fixed on the bottom line that they can’t see their culture falling apart or the decline in employee<br />

satisfaction. Maybe they have become the leader that when confronted with a hard decision, they hide in their office<br />

and continue to scapegoat (by firing or blaming) their other leaders or teams. One of my clients recently went through<br />

a flurry of senior leader terminations. Now, not all of them were unjustified; however, one should ask if there is a need<br />

for rebirth in the processes, expectations, etc., and what is causing these leaders to be unsuccessful? Maybe the senior<br />

leader team needs to return home and ask themselves, how can I change and take accountability for my hires’ success?<br />

Scapegoating is a prime precursor to the rebirth plot line. As a team, if this is your plot line, I would ask yourself, “What<br />

are my blind spots? Am I willing to solicit anonymous feedback and input and really listen? Where am I exposed<br />

and wearing no clothes as the emperor, but not willing to admit I’m wrong or part of the problem?” <strong>The</strong>se are hard<br />

conversations and hard information to digest; however, in the spirit of the Johari Window model, which indicates we<br />

all have blind spots, why not have the courage to be the hero in the story and address those openly?<br />

Tragedy: <strong>The</strong> last plot line is tragedy. I left this for last on purpose. <strong>The</strong> popular TV series “Breaking Bad” is a<br />

tragedy plot line. A good guy gets caught up in something bad, and bad things start to snowball. Targeting human<br />

primal fears, this plot line grabs our fears and makes them real. <strong>The</strong>y are even more real when the characters in the plot<br />

line are everyday people like ourselves. How can you as a business storyteller use tragedy as one of your plot lines? It is<br />

the preventative plot line. Leaders should always ask themselves and their team, “where have we gone astray? Where<br />

are we bending the rules or the expectations or the guidelines too much and as a result, are crossing the line?” Don’t get<br />

me wrong: I love rules (my rules), but sometimes those rules need to be challenged because they may not be serving<br />

us well and could even be leading us to a dark place. We have a line in my family with my teenagers, “Awkward doesn’t<br />

mean you don’t talk about it; it just means it’s awkward. Period.” This is the spirt of this conversation.<br />

So, what are your plot lines? And what are the conversations you are having around them with your teams, your<br />

customers, and your customer networks, online and in person? Most writers have writer circles where they talk<br />

about their plots, their struggles, their successes, their next steps. Businesses should have writer circles, too, where<br />

they are willing to write the story instead of having their story written for them. Aim for a best-seller. Why not?!<br />

Editor’s note: Pam is another presenter and writer who I’ve known – and been in awe of – throughout my career.<br />

Pam has this pragmatic way of thinking that translates so well into actionable thought. Tandem to writing here over<br />

the years, she’s created a department at a university located in our Fargo-Moorhead area. She might not say singlehandedly,<br />

but let’s be honest, it’s Pam. She made it happen. Thank you, Pam, for sharing so graciously of your talents<br />

and time in the magazine, at events, and in person. You have a gift, and I’m glad I was able to share it here.<br />

ADVERTISER INDEX<br />

Altec. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47<br />

Business Computers (Time Matrix) ........... 41<br />

Corporate Renaissance Group ................ 3<br />

DataSelf ................................... 17<br />

DSI ....................................... 13<br />

Dynamic Budgets ........................... 26<br />

Dynamic Communities ..................... 11<br />

Emergence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53<br />

FASCOR ................................... 6<br />

ImageTag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75<br />

k-eCommerce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2<br />

Liaison Software Corp. . . . . . . . . . . . . . . . . . . . 27-28<br />

MetaViewer from Metafile .................... 4<br />

NMB Solutions ............................ 46<br />

Paramount WorkPlace ...................... 33<br />

StockIQ Technologies .................... 27-28<br />

Vicinity Manufacturing, Inc. . . . . . . . . . . . . . . . . . 76<br />

56 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


<strong>The</strong> List MOBILE<br />

Solutions at your fingertips<br />

thelistmobile.com<br />

Search for the products and services you need<br />

with the Mobile version of <strong>The</strong> List!<br />

Table of Contents<br />

Industry.......................Page 58<br />

Horizontal....................Page 63<br />

Services.......................Page 73<br />

<strong>The</strong> List from <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong>® is your tool for finding the solutions available from Microsoft Dynamics® <strong>Partner</strong>s. Review the various industry, horizontal, and service<br />

offerings available and you may just find exactly what you’ve been looking for! <strong>The</strong> List is unique in that it shares only those solutions and services that work with the<br />

Microsoft Dynamics product line. We want you to spend time using the solution, not looking for it. If you have a product or service that you would like included on <strong>The</strong><br />

List, please contact Jane@thepartnerchannel.com.<br />

NOTE: <strong>The</strong> <strong>Partner</strong> <strong>Channel</strong> offers no expressed or implied warranty or guarantee for any of the products included in this directory. Support and quality assurance of these software products and services are solely the responsibility<br />

of each Microsoft Dynamics <strong>Partner</strong>.<br />

*Due to the nature of the “classified” format used for <strong>The</strong> List, Microsoft Dynamics brand guidelines may not have been followed. We encourage <strong>Partner</strong>s NOT to follow the example we are setting!


Industry<br />

INDUSTRY<br />

A erospace<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

Automotive<br />

AIM Computer Solutions, Inc.<br />

www.aimcom. • 586-439-0300<br />

AIM Vision<br />

Automotive supplier industry focused<br />

ERP: EDI, AIAG Labels, MMOG/OEE<br />

Requirements, PPAP, Blanket Releases,<br />

SCM, Mixed Mode, and Repetitive.<br />

Sana Commerce<br />

www.sana-commerce.com • 646-362-0432<br />

Sana Commerce<br />

Through 100% seamless integration,<br />

our e-commerce solution leverages<br />

existing ERP business logic and data<br />

in powerful, user-friendly web stores.<br />

Building Materials<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

C hemicals<br />

Horizons International<br />

www.qualityessentialssuite.com<br />

866-949-9504 ext. 811<br />

Quality Essentials Suite<br />

Quality Management System integrates<br />

to all Dynamics products. Used in<br />

chemicals, food and other regulated<br />

industries. Control layouts for certificates<br />

of analysis, comply with ISO standards,<br />

manage lot holds.<br />

Vicinity Manufacturing<br />

www.vicinitymanufacturing.com<br />

770-421-2467<br />

Vicinity<br />

Vicinity’s ERP software manages<br />

formulation, quality control, compliance,<br />

production and planning for process<br />

manufacturers in the Food/Beverage,<br />

Chemical, Cosmetic, Paint, Personal<br />

Care and Pharmaceutical industries<br />

Consumer Packaged<br />

Goods<br />

Data Masons Software<br />

365<br />

www.datamasons.thelist • 866-575-1631<br />

Vantage Point EDI for<br />

Dynamics<br />

EDI Made Simple for Dynamics: ERP<br />

integration without customization.<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

ACE - Advanced<br />

Commerce ERP<br />

EDI, Compliance, VAN, ASN, Shipping,<br />

Carrier Manifest, Labels, Bar-Coding,<br />

WMS, Forecasting & Replenishment.<br />

Best of breed built in NAV, replacing 7<br />

disparate solutions. Seamless simplicity.<br />

110,000+ users worldwide.<br />

TrueCommerce 365<br />

www.truecommerce.com • 888-430-4489<br />

TrueCommerce<br />

Scalable & affordable EDI solutions<br />

for Microsoft Dynamics. A managed<br />

service approach, from one trusted<br />

source, helps lower your fulfillment &<br />

procurement costs & connects you to<br />

an expansive global trading network.<br />

C ross Industry Solution<br />

ACOM Solutions, Inc.<br />

www.acom.solutions/ms-dynamicsgpgreat-plains<br />

• 800-699-5758<br />

Accounts Payable and<br />

Payment Automation<br />

Designed for Dynamics GP<br />

Streamline your entire financial process,<br />

from invoice capture & approval to<br />

vendor payments, all from one platform.<br />

Intelligent workflows, real-time GP<br />

transaction processing, & automated<br />

B2B payments.<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink, Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Arbela Technologies<br />

www.arbelatech.com • 949-291-4777<br />

Master Data Centralization<br />

For Dynamics AX<br />

Arbela's Master Data Centralization<br />

for Dynamics AX manages product,<br />

customer, vendor, employees, and<br />

COA master data and their fields across<br />

multiple companies better serve shared<br />

services. Gain from our experience!<br />

Ariett 365<br />

www.ariett.com • 781-826-1120<br />

Cloud Purchasing, Accounts<br />

Payable Automation, Payment<br />

Processing, Contract Tracking<br />

and Expense Reporting for Any<br />

Device and Multiple Companies<br />

Contract, Requisition, PO, Invoice,<br />

Payment Platform w/ NEW BI Dashboard.<br />

CALUMO, Inc.<br />

www.calumo.com • 214-387-6030<br />

CALUMO - Reporting,<br />

Budgeting & Forecasting<br />

CALUMO is THE single tool for reporting,<br />

budgeting & forecasting all Accountants<br />

love. CALUMO combines web/mobile/<br />

Excel/Word/PowerPoint to create &<br />

distribute ad-hoc analysis, reports,<br />

dashboards & planning templates.<br />

Datahaven for Dynamics<br />

www.datahaven4dynamics.com<br />

757-222-2000<br />

Datahaven for Dynamics<br />

Datahaven is the only scanning, OCR,<br />

and workflow solution natively embedded–<br />

not simply integrated– throughout<br />

the Microsoft Dynamics user experience<br />

and available to non-Dynamics users<br />

from Microsoft Outlook.<br />

docSTAR<br />

www.docstar.com • 888-DOC-STAR<br />

DocStar ECM AP Automation<br />

<strong>The</strong> premier integrated AP automation<br />

solution provider. Cloud or on-premises.<br />

Mobile access. Intelligent data capture.<br />

Advanced workflow engine.<br />

Elevate HR, Inc.<br />

elevate-hr. • 973-917-3230<br />

elevateAD: Active Directory<br />

Integration (Azure & On-Prem)<br />

for Dynamics 365 & AX 2012<br />

Auto create, sync, disable AD accounts<br />

for Employees, Vendors, Customers<br />

Emergence<br />

www.emergencecorp.aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

EthoTech, Inc.<br />

www.ethotech.com • 678-384-7500 ext. 1<br />

Commission Plan<br />

Calculate, pay and track all variable<br />

compensation, including Sales<br />

Commissions, Bonuses, Royalties,<br />

Rebates and SPIFFS. Effortlessly create<br />

and modify commission plans, and then<br />

quickly distribute reports by e-mail.<br />

Integrated Software, Inc.<br />

www.isiusa.com • 321-984-1986<br />

Request For Quote<br />

Create RFQs. Save Vendor responses.<br />

Auto-create PO's and Sales Quotes.<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.JBC.htm • 888-525-8874 ext. 462<br />

JAT Benefits Connect (JBC)<br />

JBC communicates enrollment data to<br />

carriers and insurance providers.<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.JPI.htm • 888-525-8874 ext. 462<br />

JAT Payroll Interface (JPI)<br />

JPI is a bi-directional integration linking<br />

GP HRM and ADP payroll.<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Marshal<br />

Comprehensive QHSE application.<br />

Incident management, employee<br />

safety data, training/certifications,<br />

jobsite hazard assessments, procedure<br />

automation and more. OHSA COR PIR<br />

compliant.<br />

Journyx<br />

www.journyx.com • 800-755-9878<br />

Journyx Inc.<br />

Time and expense tracking and resource<br />

management solution that enhances<br />

Microsoft Dynamics project accounting<br />

functionality with data validations, multiapproval<br />

levels, accrual calculations<br />

& more.<br />

Nodus Technologies, Inc.<br />

www.nodus.solutions/online-bill-pay/<br />

909-482-4701<br />

ePay Advantage with PayFabric<br />

Automate A/R, improve cash flow, and<br />

provide security and convenience to your<br />

customers with an online bill pay portal.<br />

Optional recurring/subscription billing,<br />

AutoPay, and payment plan modules.<br />

Nodus Technologies, Inc.<br />

www.nodus.solutions/payment-processing/<br />

909-482-4701<br />

Credit Card Advantage and CRM<br />

Charge with PayFabric<br />

Securely process credit cards and<br />

ACH within Dynamics GP or CRM and<br />

store credit card info in a PCI-certified<br />

cloud using PayFabric. Includes batch<br />

processing & reporting tools. Optional<br />

AutoPay and customer portal.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

58 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Nodus Technologies, Inc.<br />

www.nodus.solutions/e-commerce/<br />

909-482-4701<br />

eStore Solution Stack<br />

with PayFabric<br />

Go beyond a shopping cart with a featurerich,<br />

automated and fully integrated<br />

ecommerce solution. Securely take<br />

orders from our PCI certified B2B, B2C,<br />

and sales portal web site with attractive<br />

responsive web design.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP Field<br />

Sales & Inventory<br />

Extend GP to capture sales transactions<br />

at the point of activity.<br />

Paramount WorkPlace<br />

www.ParamountWorkPlace.com<br />

800-725-4408<br />

Paramount WorkPlace AX, GP<br />

NAV, SL Mobile Apps<br />

Expense, Requisition, and Procurement<br />

with Mobile Apps, Mobile Entry &<br />

Approvals. Robust Capabilities, Intuitive<br />

Features, Seamless Out-Of-<strong>The</strong>-Box<br />

Integration with your ERP.<br />

Reporting-Central<br />

www.reporting-central.com • 813-579-4991<br />

<strong>The</strong> Corrector<br />

Properly correct GL Distribution mistakes<br />

made in AP, Purchasing, AR, Sales Order,<br />

Cash & Inventory. No more cryptic GL<br />

re-class entries, full audit trail between<br />

correcting & original entry. Just click<br />

"Correct"<br />

Reporting-Central<br />

www.reporting-central.com • 813-579-4991<br />

<strong>The</strong> Validator 1099<br />

Easily validate your 1099 vendor data<br />

against the IRS TIN Match Service. Why<br />

wait until the end of the year to do this,<br />

when you can do it anytime you want.<br />

Smooth your year-end and get 1099's<br />

filed faster.<br />

ReQlogic<br />

www.reqlogic.com • 734-302-2316<br />

ReQlogic<br />

ReQlogic is the leading solution<br />

for eProcurement, Requisition, AP<br />

Automation, Time & Expense. With realtime<br />

integration, powerful workflow<br />

and ease of configuration, ReQlogic<br />

is the right choice for your business.<br />

Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Dynamics GP PowerPack<br />

Over 80 Enhancements to GP, based<br />

upon customer requests. Enhances<br />

virtually every part of the GP System.<br />

Make GP more intuitive, easier to use!<br />

Equipment Rental and<br />

Leasing<br />

SYCOR AMERICAS Inc.<br />

365<br />

www.sycoramericas.com • 412-788-9494<br />

NEW: Sycor.Rental<br />

Microsoft Dynamics 365 with fully<br />

embedded rental functionality. Sycor.<br />

Rental extends Microsoft’s flagship ERP<br />

solution with rental capabilities, giving<br />

you full control of your entire operation<br />

from one solution.<br />

F inance/Banking<br />

Emergence<br />

www.emergencecorp.aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

F ood and Beverage<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable Warehouse<br />

Management Solutions (WMS) designed<br />

for Distribution, Manufacturing & 3PL<br />

operations of any type. Over 25 years<br />

of experience in the Food/Beverage<br />

industry.<br />

Blue Horseshoe<br />

www.bhsolutions.com • 317-573-2583<br />

Supply Chain Suite for<br />

Dynamics AX<br />

Gold Certified ERP <strong>Partner</strong> providing<br />

Tier-1 end-to-end implementation<br />

services as well as Industry Leading<br />

software to fully optimize your Supply<br />

Chain. See what's new in the Supply<br />

Chain Suite for Dynamics AX.<br />

Harvest Food Solutions<br />

www.harvestfoodsolutions.com<br />

503-207-4991 Ext: 706<br />

NEW: Harvest Food Solutions<br />

Harvest Food Solutions provides integrated<br />

solutions designed to address<br />

your specific business pressures. ERP,<br />

Business Intelligence and Direct Store<br />

Delivery applications are built and<br />

scaled for your business.<br />

Horizons International<br />

www.qualityessentialssuite.com<br />

866-949-9504 ext. 811<br />

Quality Essentials Suite<br />

Quality Management System integrates<br />

to all Dynamics products. Used in<br />

chemicals, food and other regulated<br />

industries. Control layouts for certificates<br />

of analysis, comply with ISO standards,<br />

manage lot holds.<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

Supply Chain Solutions<br />

Seamlessly simple Shipping, Inventory<br />

Management, WMS, & EDI Compliance.<br />

Best of Breed built inside NAV. More<br />

than 110,000+ users worldwide.<br />

Sana Commerce<br />

www.sana-commerce.com • 646-362-0432<br />

Sana Commerce<br />

Through 100% seamless integration,<br />

our e-commerce solution leverages<br />

existing ERP business logic and data<br />

in powerful, user-friendly web stores.<br />

Vicinity Manufacturing<br />

www.vicinitymanufacturing.com<br />

770-421-2467<br />

Vicinity<br />

Vicinity’s ERP software manages<br />

formulation, quality control, compliance,<br />

production and planning for process<br />

manufacturers in the Food/Beverage,<br />

Chemical, Cosmetic, Paint, Personal<br />

Care and Pharmaceutical industries.<br />

WithoutWire<br />

www.withoutwire.com • 612-343-0404<br />

WithoutWire TM Warehouse<br />

WMS Barcode mobile traceable lot<br />

serial tracked inventory for Process<br />

Discrete MO Manufacture Distributor<br />

Food Beverage Supply Chain ship EDI.<br />

F ranchises<br />

Eclipse Computing, Inc<br />

www.royaltiesandrights.com • 201-746-6255<br />

Eclipse Franchise Based<br />

Accounting<br />

Provides full automation of Franchisee<br />

Income-royalties, ad-share-deferred<br />

& unlimited user defined categories.<br />

Options exist for automating data<br />

collection from individual sites &<br />

collection of cash via auto ACH<br />

EthoTech, Inc.<br />

www.ethotech.com • 678-384-7500 ext. 1<br />

Commission Plan<br />

Calculate, pay and track all variable<br />

compensation, including Sales<br />

Commissions, Bonuses, Royalties,<br />

Rebates and SPIFFS. Effortlessly create<br />

and modify commission plans, and then<br />

quickly distribute reports by e-mail.<br />

G overnment Contracting<br />

DATABASICS, Inc.<br />

www.data-basics.com • 800-599-0434<br />

DATABASICS Time + Expense<br />

Easy-to-use time tracking & expense<br />

reporting software. Built-in business<br />

rules, mobile app, global localization.<br />

Microsoft partner since 2004.<br />

H ealthcare<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process platform<br />

intelligently captures data from documents<br />

and other unstructured digital<br />

files to eliminate data entry, increase<br />

data accuracy, accelerate workflows<br />

and ensure compliance.<br />

Binary Stream<br />

www.binarystream.com/GP-HMM<br />

604-522-6300<br />

NEW: Healthcare Materials<br />

Management (HMM)<br />

Optimize materials management and<br />

streamline your consumption-based<br />

supply chain management.<br />

Business Computers<br />

Software, Inc.<br />

www.business-computers.com • 303-494-9390<br />

Time Matrix<br />

Time Clock that integrates with Dynamics<br />

GP PR, HR, PA, & Manufacturing.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikExpense<br />

KwikExpense automates and accelerates<br />

expense reporting, receipt capture and<br />

the report approval process, while making<br />

credit card reconciliation a breeze!<br />

INDUSTRY<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 59


INDUSTRY<br />

Integrated Software, Inc.<br />

www.isiusa.com • 321-984-1986<br />

Health Care Management<br />

Billing and Financial Management for<br />

Home Health and Long Term Care.<br />

Sierra Workforce Solutions<br />

www.sierraws.com • 800-822-0973<br />

Sierra Workforce Solutions<br />

Dynamics ERP time & attendance<br />

solutions optimizing productivity and<br />

data integration for payroll, job costing<br />

& HR. Advanced scheduling and ACA<br />

reporting options. Biometric, badge,<br />

WEB, PC or mobile time clocks.<br />

H igh Tech and Electronics<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Trade and Pricing<br />

Adv Trade extends pricing capabilities<br />

to include complex pricing structures,<br />

extends billing, billing schedules and<br />

revenue recognition of complex<br />

transactions. Contracts can be generated<br />

and managed easily.<br />

I nsurance<br />

Emergence<br />

www.emergencecorp.aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

Manufacturing<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process<br />

platform intelligently captures data<br />

from documents and other unstructured<br />

digital files to eliminate data entry,<br />

increase data accuracy, accelerate<br />

workflows and ensure compliance.<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable Warehouse<br />

Management Solutions (WMS) designed<br />

for Distribution, Manufacturing & 3PL<br />

operations of any type. Over 25 years of<br />

experience in both process & discrete<br />

manufacturing.<br />

Business Computers<br />

Software, Inc.<br />

www.business-computers.com • 303-494-9390<br />

Time Matrix<br />

Time Clock that integrates with Dynamics<br />

GP PR, HR, PA, & Manufacturing.<br />

Data Masons Software<br />

365<br />

www.datamasons.thelist • 866-575-1631<br />

Vantage Point EDI for<br />

Dynamics<br />

EDI Made Simple for Dynamics: ERP<br />

integration without customization.<br />

docSTAR<br />

www.docstar.com • 888-DOC-STAR<br />

DocStar ECM AP Automation<br />

<strong>The</strong> premier integrated AP automation<br />

solution provider. Cloud or on-premises.<br />

Mobile access. Intelligent data capture.<br />

Advanced workflow engine.<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

FASCOR<br />

www.fascor.com • 888-832-7267 ext. 103<br />

FASCOR WMS<br />

Scalable WMS Tier1 functionality for<br />

SMB market. Adv order mgmt., user<br />

configurable dashboards, integrated<br />

TMS, voice picking & more, deliver<br />

rapid ROI for Dist, Warehouse & Mfg<br />

operations. Serving MS Dyn for 17 yrs.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikTag<br />

KwikTag by ImageTag is ONE SYSTEM you<br />

need for document management and<br />

business process automation - without<br />

harming trees or your budget.<br />

k-eCommerce<br />

www.k-eCommerce.com • 855-532-6663<br />

k-eCommerce<br />

An innovative eCommerce solution<br />

fully integrated to your ERP, offering an<br />

omnichannel platform for B2B and B2C<br />

online stores deployed in our PCI-DSS<br />

3.2 Level 1 certified cloud environment.<br />

Manufacturing Resource<br />

<strong>Partner</strong>s<br />

www.mrpconsulting.com • 562-547-6156<br />

Dynamics GP Manufacturing<br />

Consulting<br />

<strong>The</strong> Dynamics GP implementation team<br />

at Manufacturing Resource <strong>Partner</strong>s is<br />

one of the most experienced available.<br />

Each of our consultants has 12 to 24<br />

years of manufacturing and operations<br />

management experience.<br />

Pacific Business Consulting, Inc.<br />

www.pbc.co.jp/en/ • 81-3-5796-7053<br />

Pacific Business Consulting Inc.<br />

<strong>The</strong> first Dynamics Solutions Center in<br />

Japan. Leveraging its 17 year-experience,<br />

PBC is known as No.1 partner in Japan<br />

and a supplier of Asian localizations for<br />

NAV. AX Japanese document solutions<br />

are available.<br />

Sana Commerce<br />

www.sana-commerce.com • 646-362-0432<br />

Sana Commerce<br />

Through 100% seamless integration,<br />

our e-commerce solution leverages<br />

existing ERP business logic and data<br />

in powerful, user-friendly web stores.<br />

Sierra Workforce Solutions<br />

www.sierraws.com • 800-822-0973<br />

Sierra Workforce Solutions<br />

Dynamics ERP time & attendance solutions<br />

optimizing productivity and data<br />

integration for payroll, job costing &<br />

HR. Advanced scheduling and ACA<br />

reporting options. Biometric, badge,<br />

WEB, PC or mobile time clocks.<br />

StockIQ Technologies<br />

www.stockiqtech.com • 720-420-7946<br />

Intelligent Supply Chain Planning<br />

Inventory analytics, forecasting, &<br />

multi-site replenishment designed<br />

for Distribution, Manufacturing & 3PL<br />

operations.<br />

TrueCommerce 365<br />

www.truecommerce.com • 888-430-4489<br />

TrueCommerce<br />

Scalable & affordable EDI solutions<br />

for Microsoft Dynamics. A managed<br />

service approach, from one trusted<br />

source, helps lower your fulfillment &<br />

procurement costs & connects you to<br />

an expansive global trading network.<br />

Vicinity Manufacturing<br />

www.vicinitymanufacturing.com<br />

770-421-2467<br />

Vicinity<br />

Vicinity’s ERP software manages<br />

formulation, quality control, compliance,<br />

production and planning for process<br />

manufacturers in the Food/Beverage,<br />

Chemical, Cosmetic, Paint, Personal<br />

Care and Pharmaceutical industries<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Manufacturing PowerPack<br />

A suite of enhancements for GP<br />

Manufacturing. Tighter integration<br />

and added functionality between GP<br />

Core Modules and Manufacturing.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

MO Generator<br />

MO Gen integrates external Mfg systems<br />

into GP Mfg. Creates, schedules, and<br />

releases MO's. Builds pick lists and<br />

receives and posts MO receipts.<br />

WithoutWire<br />

www.withoutwire.com • 612-343-0404<br />

WithoutWire TM Warehouse<br />

WMS Barcode mobile traceable lot serial<br />

tracked inventory for Process Manufacture<br />

MO Distributor Food Beverage Pharma<br />

Chemical CPG ship EDI.<br />

Media and Entertainment<br />

Eclipse Computing, Inc<br />

www.royaltyandrights.com<br />

201-746-6255 ext. 201<br />

Royalty and Rights Management<br />

System for Dynamics GP<br />

Fully automated end to end solution<br />

for managing intellectual property.<br />

Controls all phases of royalty accounting<br />

including Contracts, Accruals, Payments<br />

& Revenue Recognition.<br />

N on-Profit Organizations<br />

DATABASICS, Inc.<br />

www.data-basics.com • 800-599-0434<br />

DATABASICS Time + Expense<br />

Easy-to-use time tracking & expense<br />

reporting software. Built-in business<br />

rules, mobile app, global localization.<br />

Microsoft partner since 2004.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

60 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

Oil and Gas<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process<br />

platform intelligently captures data<br />

from documents and other unstructured<br />

digital files to eliminate data entry,<br />

increase data accuracy, accelerate<br />

workflows and ensure compliance<br />

P harmaceuticals<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable Warehouse<br />

Management Solutions (WMS) designed<br />

for Distribution, Manufacturing & 3PL<br />

operations of any type. Over 25 years<br />

of experience in the Pharmaceutical &<br />

Medical industries.<br />

AXSource<br />

www.axsource.com • 905-854-6059<br />

Quality & Compliance<br />

for Dynamics<br />

ERP solution for cGMP compliance<br />

to meet FDA, Health Canada and EU<br />

requirements for manufacturers and<br />

distributors.<br />

Horizons International<br />

www.qualityessentialssuite.com<br />

866-949-9504 ext. 811<br />

Quality Essentials Suite<br />

Quality Management System integrates<br />

to all Dynamics products. Used in<br />

chemicals, food and other regulated<br />

industries. Control layouts for certificates<br />

of analysis, comply with ISO standards,<br />

manage lot holds.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install solution<br />

with robust features.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikPayables<br />

KwikPayables automates the process<br />

of invoice transactions being captured,<br />

coded, routed, approved, stored and<br />

audited.<br />

JOVACO Solutions Inc.<br />

365<br />

www.jovaco.com • 888-988-3535 ext. 121<br />

JOVACO Suite<br />

Project management solution with a<br />

project accounting module, web-based<br />

time & expense application and planning<br />

tool. Top features: extensive reporting,<br />

multi-company & currency, integration<br />

to SOP, POP & inventory<br />

Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

Property Management<br />

Binary Stream<br />

www.binarystream.com/GP-PM<br />

604-522-6300<br />

NEW: Property Management<br />

(PrM)<br />

Skillfully manage both the landlord and<br />

tenant side of the most complex lease<br />

agreements with full integration into<br />

your Microsoft Dynamics GP accounting<br />

engine.<br />

Publishing<br />

Eclipse Computing, Inc<br />

www.royaltyandrights.com<br />

201-746-6255 ext. 201<br />

Royalty and Rights Management<br />

System for Dynamics GP<br />

Fully automated end to end solution<br />

for managing intellectual property.<br />

Controls all phases of royalty accounting<br />

including Contracts, Accruals, Payments<br />

& Revenue Recognition.<br />

Retail<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP Field<br />

Sales & Inventory<br />

Extend GP to capture sales transactions<br />

at the point of activity.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install solution<br />

with robust features.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Credit Cards<br />

PCI validated CC solution native to AX<br />

and Retail for AX. We integrate to 13+<br />

processors. Take payments in SO, AR<br />

or Projects. Tokenization is available.<br />

Process CC in multiple countries. Handle<br />

complex transactions.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple’s Advanced<br />

Credit Cards for Retail<br />

Adv. CC for Retail allows you to process<br />

credit cards in retail environments and<br />

directly integrate into AX. PCI validated<br />

CC solution native to AX. Red Maple has<br />

many processor options for CC for Retail.<br />

S oftware<br />

Harvest Food Solutions<br />

www.harvestfoodsolutions.com<br />

503-207-4991 Ext: 706<br />

NEW: Harvest Food Solutions<br />

Harvest Food Solutions provides integrated<br />

solutions designed to address<br />

your specific business pressures. ERP,<br />

Business Intelligence and Direct Store<br />

Delivery applications are built and<br />

scaled for your business.<br />

Transportation / TMS<br />

Next Generation Logistics, Inc.<br />

www.DynamicsTMS.com<br />

847-963-0007 ext. 136<br />

DynamicsTMS(R) Transportation<br />

Management System<br />

LTL, FTL, Multi-Stop Routing. Rate Shop,<br />

Tariff Mgmt, Load Tendering, Posting,<br />

and Bidding. Track and Trace, Freight<br />

Audit, and Reporting.<br />

Selective Software Inc<br />

www.selectivesoftware.com • 421-369-0480<br />

In Transit Software<br />

Integrated solutions for Trucking: Loads,<br />

Driver/Carrier Pay, Freight Billing, EDI,<br />

Dispatch, Imaging, Maintenance & Repair,<br />

Fuel Integration, Road Taxes. Reporting<br />

& more. Asset-Based & Brokerage.<br />

Warehouse Management<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable & highly<br />

configurable WMS designed for<br />

Distribution, Manufacturing & 3PL<br />

operations of any type. Over 25 years<br />

of experience in advanced distribution<br />

solutions.<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

INDUSTRY<br />

Professional Services<br />

ConnectBooster 365<br />

www.connectbooster.com • 877-733-6584<br />

NEW: ConnectBooster<br />

We solve payments automation, accounts<br />

receivable, and accounting issues for<br />

Microsoft Dynamics customers.<br />

ChargeLogic<br />

www.chargelogic.com • 877-292-2520<br />

ChargeLogic Retail<br />

Retail point of sale integrated with NAV.<br />

Chip & PIN ready. US & Canada.<br />

k-eCommerce<br />

www.k-eCommerce.com • 855-532-6663<br />

k-eCommerce<br />

An innovative eCommerce solution<br />

fully integrated to your ERP, offering an<br />

omnichannel platform for B2B and B2C<br />

online stores deployed in our PCI-DSS<br />

3.2 Level 1 certified cloud environment.<br />

S oftware Manufacturers<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Trade and Pricing<br />

Adv Trade extends pricing capabilities<br />

to include complex pricing structures,<br />

extends billing, billing schedules and<br />

revenue recognition of complex<br />

transactions. Contracts can be generated<br />

and managed easily.<br />

Staffing/Recruiting<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Recruitment Accelerator<br />

Web-based recruiting mgmt, resume<br />

collection & on-boarding accelerator.<br />

FASCOR<br />

www.fascor.com • 888-832-7267 ext. 103<br />

FASCOR WMS<br />

Scalable WMS Tier1 functionality for<br />

SMB market. Adv order mgmt., user<br />

configurable dashboards, integrated<br />

TMS, voice picking & more, deliver<br />

rapid ROI for Dist, Warehouse & Mfg<br />

operations. Serving MS Dyn for 17 yrs.<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

ACE Warehousing©<br />

Receiving, picking, shipping, realtime<br />

inventory in NAV via wireless devices.<br />

Also grows to license plating, serial no.<br />

tracking & production output registration.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 61


INDUSTRY<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install solution<br />

with robust features.<br />

WithoutWire<br />

www.withoutwire.com • 612-343-0404<br />

WithoutWire TM Warehouse<br />

WMS Barcode mobile traceable lot<br />

serial tracked inventory for Manufacture<br />

Distributor Pharma Chemical CPG Food<br />

Field Service tech job ship EDI.<br />

W holesale Trade:<br />

Durable Goods<br />

k-eCommerce<br />

www.k-eCommerce.com • 855-532-6663<br />

k-eCommerce<br />

An innovative eCommerce solution<br />

fully integrated to your ERP, offering an<br />

omnichannel platform for B2B and B2C<br />

online stores deployed in our PCI-DSS<br />

3.2 Level 1 certified cloud environment.<br />

TrueCommerce 365<br />

www.truecommerce.com • 888-430-4489<br />

TrueCommerce<br />

Scalable & affordable EDI solutions<br />

for Microsoft Dynamics. A managed<br />

service approach, from one trusted<br />

source, helps lower your fulfillment &<br />

procurement costs & connects you to<br />

an expansive global trading network.<br />

Tasklet Factory<br />

www.taskletfactory.com • +45 72 332 000<br />

Mobile WMS for Microsoft<br />

Dynamics AX/NAV<br />

Mobile WMS is a user-friendly Mobile<br />

Warehouse Management solution with<br />

on/offline mode that integrates with<br />

standard Microsoft Dynamics AX/NAV.<br />

Learn why Jeffrey with StockIQ Technologies likes <strong>The</strong> List:<br />

<strong>The</strong> <strong>Partner</strong> featured for the ISV <strong>Partner</strong> Profile is randomly selected<br />

from those <strong>Partner</strong>s participating in <strong>The</strong> List. To learn more about<br />

“<strong>The</strong> List is a very valuable <strong>The</strong> List resource contact for Jane@thepartnerchannel.com.<br />

both <strong>Partner</strong>s and customers. It is a one stop shop for finding<br />

ISVs with deep vertical expertise and solutions, who are committed to helping the Dynamics channel.”<br />

Jeffrey Porter, StockIQ Technologies<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

62 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Horizontal<br />

Accounting<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process<br />

platform intelligently captures data<br />

from documents and other unstructured<br />

digital files to eliminate data entry,<br />

increase data accuracy, accelerate<br />

workflows and ensure compliance<br />

Corporate Renaissance Group<br />

www.crgroup.com/AATools • 613-232-4295<br />

AA Tools for Analytical Accounting<br />

Simplify the management of GP Analytical<br />

Accounting: AA Backfiller, AA Changer,<br />

AA Segment Converter & AA Cubes.<br />

Backfill data in AA, change AA codes,<br />

convert GL segments to AA dimensions<br />

& complete analytics.<br />

Emergence<br />

www.emergencecorp.com/aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

Encore Business Solutions<br />

www.encorebusiness.com • 888-898-4330<br />

ePayStub for Canadian Payroll<br />

ePaystub for Canadian Payroll is a seamless<br />

extension to Microsoft Dynamics GP<br />

Canadian Payroll that allows users to<br />

email out employee Payslips with an<br />

email that is password protected.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikTag<br />

KwikTag by ImageTag is ONE SYSTEM you<br />

need for document management and<br />

business process automation - without<br />

harming trees or your budget.<br />

Affordable Care Act<br />

Reporting<br />

Aatrix Software, Inc.<br />

partner.aatrix.com/msdynamicsgp<br />

800-426-0854 ext. 175<br />

Aatrix COMPLETE ACA eFile Service<br />

Aatrix, the nations leading single-point<br />

eFile center makes complying with ACA<br />

reporting requirements simple. <strong>The</strong><br />

COMPLETE ACA eFile Service will Print<br />

& mail employee copies and eFile the<br />

IRS as low as 99¢/employee.<br />

AIM Technologies<br />

www.aim-technologies.com/<br />

acadashboard.html • 888-234-0428<br />

<strong>The</strong> ACA Dashboard<br />

Complete solution for proactive<br />

management and reporting for<br />

compliance with the Affordable Care Act.<br />

Integrity Data<br />

www.integrity-data.com • 217-732-3737<br />

Comprehensive HR & Payroll<br />

Solutions for Dynamics GP<br />

Creating great Dynamics® GP HR &<br />

Payroll experiences by offering solid<br />

solutions: reliable software, top-notch<br />

support and expert services - making<br />

your payroll system work exactly the<br />

way you want and need it to!<br />

Integrity Data<br />

www.integrity-data.com/software/<br />

aca-compliance/ • 888-786-6162<br />

Integrity Data ACA<br />

Compliance Solution<br />

Making IRS compliance around<br />

healthcare reporting a non-issue by<br />

tracking eligibility and affordability and<br />

automatically generating, printing and<br />

e-filing Form 1095-C/ 1094-C.<br />

Sierra Workforce Solutions<br />

www.sierraws.com • 800-822-0973<br />

Sierra Workforce Solutions<br />

Dynamics ERP time & attendance<br />

solutions optimizing productivity and<br />

data integration for payroll, job costing<br />

& HR. Advanced scheduling and ACA<br />

reporting options. Biometric, badge,<br />

WEB, PC or mobile time clocks.<br />

A nalytics<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

DataSelf<br />

www.dataself.com • 888-910-9802<br />

DataSelf Analytics<br />

Tableau, a data warehouse and 5,000<br />

KPIs for Dynamics ERP/CRM.<br />

deFacto Global, Inc. 365F 3650<br />

www.deFactoGlobal.com<br />

888-894-3031 ext 229<br />

Dynamics’ Premier Excelbased<br />

Planning<br />

Affordable enterprise-quality power &<br />

capabilities. Cloud (Hybrid) On-Prem.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Project Tracking with<br />

Advanced Analytics<br />

Creates a seamless connection between<br />

a company’s financial transactions &<br />

project revenue & expenses. Easily<br />

assign project info. from within GP at<br />

the time of transaction entry.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Advanced SmartList<br />

Enhanced analysis of SmartList data.<br />

Ad-hoc reports & queries on the fly.<br />

Sort, filter & re-order columns easily.<br />

Sum groups of info fast.<br />

Automation<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikPayables<br />

KwikPayables automates the process<br />

of invoice transactions being captured,<br />

coded, routed, approved, stored and<br />

audited.<br />

Barcode Data Collection<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

Insight Works<br />

www.dmsiworks.com • 866-440-7543<br />

Shop Floor and Warehouse<br />

Mobile Data Collection<br />

With barcode data and scanning,<br />

tracking time, attendance, materials,<br />

and inventory are handled seamlessly<br />

with Insight Work's Shop Floor and<br />

Warehouse Mobile Data Collection<br />

module for Dynamics NAV.<br />

MT Mobility<br />

www.mt-mobility.com • 641-753-5999 ext. 151<br />

MT Mobility<br />

Mobile WMS and barcode data collection<br />

software for Dynamics AX and NAV.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install<br />

solution with robust features.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for Fixed Assets<br />

Bar Code data capture extending GP<br />

Fixed Asset module to manage assets.<br />

Billing<br />

ConnectBooster 365<br />

www.connectbooster.com • 877-733-6584<br />

NEW: ConnectBooster<br />

We solve payments automation, accounts<br />

receivable, and accounting issues for<br />

Microsoft Dynamics customers.<br />

Budgeting<br />

CALUMO, Inc.<br />

www.calumo.com • 214-387-6030<br />

CALUMO - Reporting,<br />

Budgeting & Forecasting<br />

CALUMO is THE single tool for reporting,<br />

budgeting & forecasting all Accountants<br />

love. CALUMO combines web/mobile/<br />

Excel/Word/PowerPoint to create &<br />

distribute ad-hoc analysis, reports,<br />

dashboards & planning templates<br />

Corporate Renaissance<br />

Group<br />

www.crgroup.com/budgeting • 613-232-4295<br />

Budgeting & Costing<br />

CRGroup provides consulting expertise<br />

and leading solutions to streamline<br />

and improve budgeting, planning and<br />

costing. (Adaptive Insights, BOARD<br />

Software, CRG Cost Allocator, CRG<br />

FlexABM). Contact us to learn more.<br />

deFacto Global, Inc. 365F 3650<br />

www.deFactoGlobal.com<br />

888-894-3031 ext 229<br />

Dynamics’ Premier Excelbased<br />

Planning<br />

Affordable enterprise-quality power &<br />

capabilities. Cloud (Hybrid) On-Prem.<br />

Dynamic Budgets<br />

www.dynamicbudgets.com • 650-332-6650<br />

Dynamic Budgets<br />

Budgeting & live reporting. Frustrated<br />

that other budget solutions are too<br />

painful, too complicated, and too<br />

expensive? This solution installs and<br />

configures in 1 hour. Dynamic Budgets<br />

makes Powerful Budgeting Easy!<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 63<br />

HORIZONTAL


HORIZONTAL<br />

Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

B usiness Intelligence<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process platform<br />

intelligently captures data from documents<br />

and other unstructured digital<br />

files to eliminate data entry, increase<br />

data accuracy, accelerate workflows<br />

and ensure compliance.<br />

CALUMO, Inc.<br />

www.calumo.com • 214-387-6030<br />

CALUMO - Reporting,<br />

Budgeting & Forecasting<br />

CALUMO is THE single tool for reporting,<br />

budgeting & forecasting all Accountants<br />

love. CALUMO combines web/mobile/<br />

Excel/Word/PowerPoint to create &<br />

distribute ad-hoc analysis, reports,<br />

dashboards & planning templates.<br />

DataSelf<br />

www.dataself.com • 888-910-9802<br />

DataSelf Analytics<br />

Tableau, a data warehouse and 5,000<br />

KPIs for Dynamics ERP/CRM.<br />

Halo BI<br />

www.halobi.com • 888-300-0219<br />

Halo BI<br />

Analytics and BI platform for self-service<br />

supply chain planning and data discovery.<br />

Enterprise scaled, rapidly implemented,<br />

data secured. Analyze, decide and plan<br />

faster than ever before. See demo live<br />

on halobi.com<br />

Jet Reports 365<br />

www.jetreports.com • 503-608-3602<br />

Jet Reports Suite of Solutions<br />

Fast, Flexible Reporting & BI inside Excel.<br />

154,320+ users and counting.<br />

Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

Business Process<br />

Management<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Paperless Accounts Payable<br />

and Payment Automation<br />

Designed for Dynamics GP<br />

Streamline your entire financial process,<br />

from invoice capture & approval to<br />

vendor payments, all from one platform.<br />

Go paperless w/intelligent workflows,<br />

real-time GP transaction processing, &<br />

automated B2B payments<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

docSTAR<br />

www.docstar.com • 888-DOC-STAR<br />

DocStar ECM AP Automation<br />

<strong>The</strong> premier integrated AP automation<br />

solution provider. Cloud or on-premises.<br />

Mobile access. Intelligent data capture.<br />

Advanced workflow engine.<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.com/JBC.htm<br />

888-525-8874 ext. 462<br />

JAT Benefits Connect (JBC)<br />

JBC communicates enrollment data to<br />

carriers and insurance providers.<br />

Check Printing<br />

Trans-Micro, Inc.<br />

www.checkfactory.com • 800-749-2335<br />

Check Factory Visual Series<br />

v5 for Dynamics GP and SL<br />

MICR check and forms printing software<br />

solution with automatic signatures on<br />

checks. Designed to replace the need<br />

to purchase pre-printed checks and<br />

forms. Check Factory works inside<br />

Dynamics GP and SL.<br />

C ommissions<br />

EthoTech, Inc.<br />

www.ethotech.com • 678-384-7500 ext. 1<br />

Commission Plan<br />

Calculate, pay and track all variable<br />

compensation, including Sales<br />

Commissions, Bonuses, Royalties,<br />

Rebates and SPIFFS. Effortlessly create<br />

and modify commission plans, and then<br />

quickly distribute reports by e-mail.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Commissions<br />

Adv Commissions is flexible and handles<br />

complex commissions. Commissions can<br />

be calculated based on many criteria<br />

and can be paid at invoice, upon payment<br />

or periodically. It can be used in<br />

SO, Projects, AR & AP.<br />

Compliance<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Integrated AP, Document<br />

Management and Payment<br />

and Process Automation<br />

for Dynamics GP<br />

Direct and control the entire lifecycle of<br />

your document and invoices & payments,<br />

while protecting the information within<br />

them & keeping you within information<br />

and payment compliance mandates.<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

DocLink electronic document solutions<br />

support compliance mandates.<br />

Arbela Technologies<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Audit & Security<br />

Manager<br />

Audit Security Manager addresses<br />

security management, audit compliance<br />

& reporting. Reduce your time to prepare<br />

for audits & manage security. Gain from<br />

our experience!<br />

AXSource<br />

www.axsource.com • 905-854-6059<br />

GMP Compliance<br />

Built-in Quality Management solution<br />

for Dynamics with Recall, CAPA and<br />

Electronic Batch Records.<br />

Binary Stream 365 365F<br />

3650<br />

www.binarystream.com/GP-ARCB<br />

604-522-6300<br />

NEW: Advanced Revenue and<br />

Expense Deferral (ARED)<br />

Gain control of your revenue and expense<br />

deferrals and recognition through line<br />

level detail and the ability to build and<br />

track thousands of schedules, all while<br />

remaining compliant.<br />

Integrity Data<br />

www.integrity-data.com/software/<br />

aca-compliance/ • 888-786-6162<br />

Integrity Data ACA<br />

Compliance Solution<br />

Making IRS compliance around healthcare<br />

reporting a non-issue by tracking eligibility<br />

and affordability and automatically<br />

generating, printing and e-filing Form<br />

1095-C/ 1094-C.<br />

Contract/Project<br />

Management<br />

Binary Stream 365 365F<br />

3650<br />

www.binarystream.com/GP-ARCB<br />

604-522-6300<br />

NEW: Advanced Revenue and<br />

Expense Deferral (ARED)<br />

Gain control of your revenue and expense<br />

deferrals and recognition through line<br />

level detail and the ability to build and<br />

track thousands of schedules, all while<br />

remaining compliant.<br />

C redit Card/Check<br />

Processing<br />

Century Business Solutions<br />

www.ebizcharge.com/ • 888-500-7798<br />

EBizCharge for Microsoft<br />

Dynamics<br />

Process payments in CRM, NAV, GP &<br />

AX using the secure payment gateway<br />

EBizCharge. Unlimited batch history and<br />

reports. Online bill pay portal.<br />

ChargeLogic<br />

www.chargelogic.com • 877-292-2520<br />

ChargeLogic Payments<br />

Leading PCI-validated credit card &<br />

payment processing solution for NAV.<br />

ConnectBooster 365<br />

www.connectbooster.com • 877-733-6584<br />

NEW: ConnectBooster<br />

We solve payments automation, accounts<br />

receivable, and accounting issues for<br />

Microsoft Dynamics customers.<br />

Integrated Software, Inc.<br />

www.isiusa.com • 321-984-1986<br />

Check Processing<br />

Electronic Check Processing integrated<br />

with SOP and Cash Receipts.<br />

Integrated Software, Inc.<br />

www.isiusa.com • 321-984-1986<br />

Credit Card Authorization<br />

PCI validated. Token-based system<br />

eliminates need to store sensitive credit<br />

card data. Handles all your credit card<br />

processing needs. Seamlessly integrated<br />

with Sales Order Processing and Cash<br />

Receipts.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

64 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Nodus Technologies, Inc.<br />

www.nodus.com/solutions/paymentprocessing/<br />

• 909-482-4701<br />

Credit Card Advantage and CRM<br />

Charge with PayFabric<br />

Securely process credit cards and<br />

ACH within Dynamics GP or CRM and<br />

store credit card info in a PCI-certified<br />

cloud using PayFabric. Includes batch<br />

processing & reporting tools. Optional<br />

AutoPay and customer portal.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Credit Cards<br />

PCI validated CC solution native to AX<br />

and Retail for AX. We integrate to 13+<br />

processors. Take payments in SO, AR<br />

or Projects. Tokenization is available.<br />

Process CC in multiple countries. Handle<br />

complex transactions.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Credit Cards for Retail<br />

Adv. CC for Retail allows you to process<br />

credit cards in retail environments and<br />

directly integrate into AX. PCI validated<br />

CC solution native to AX. Red Maple has<br />

many processor options for CC for Retail.<br />

Customer Relationship<br />

Management<br />

Encore Business Solutions<br />

www.swiftrm.com • 888-898-4330<br />

SwiftRM<br />

Your express route to relationship<br />

management in the cloud! A preconfigured<br />

Dynamics CRM environment<br />

designed for ease of use and deployed<br />

in 3 days. Priced on a per user/month<br />

basis, starting at $65.<br />

Vertical Lift Business Solutions Inc<br />

365 3650<br />

www.verticalliftbsi.com • 416-848-0317<br />

Vertical Lift Business Solutions Inc<br />

Get more value from your Dynamics<br />

CRM investment. We specialize in<br />

custom integrations, cloud migration<br />

and complex business scenarios. Call<br />

us for more info.<br />

Visionary Software<br />

Consulting, Inc.<br />

crm-rules.com • 877-276-1942<br />

CRM Rules for Microsoft<br />

Dynamics CRM<br />

Add JavaScript to CRM forms w/o coding.<br />

More powerful than Business Rules.<br />

D ata Integration<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Project Tracking with<br />

Advanced Analytics<br />

Creates a seamless connection between<br />

a company’s financial transactions &<br />

project revenue & expenses. Easily<br />

assign project info. from within GP at<br />

the time of transaction entry.<br />

Winthrop Development<br />

Consultants<br />

www.winthropdc.com/products_BPST.htm<br />

+61893329446<br />

Batch Posting Service Toolkit<br />

Post batches into Dynamics GP from<br />

external applications, in real-time, with<br />

a single web service call ... without using<br />

Dexterity.<br />

Data Management<br />

Corporate Renaissance Group<br />

www.crgroup.com/changer • 613-232-4295<br />

CRG Changer<br />

Quickly & easily change, merge &<br />

combine your codes & data in GP.<br />

Changer is trusted by thousands of<br />

organizations, supports 3rd party tables<br />

& is completely flexible - ensuring GP<br />

operates at optimum efficiency.<br />

D istribution<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable WMS for<br />

Distribution, Manufacturing & 3PL<br />

operations. Over 25 years of features<br />

& functions built-in.<br />

Blue Horseshoe<br />

www.bhsolutions.com • 317-573-2583<br />

Supply Chain Suite for<br />

Dynamics AX<br />

Gold Certified ERP <strong>Partner</strong> providing<br />

Tier-1 end-to-end implementation<br />

services as well as Industry Leading<br />

software to fully optimize your Supply<br />

Chain. See what's new in the Supply<br />

Chain Suite for Dynamics AX.<br />

FASCOR<br />

www.fascor.com • 888-832-7267 ext. 103<br />

FASCOR WMS<br />

Scalable WMS Tier1 functionality for<br />

SMB market. Adv order mgmt., user<br />

configurable dashboards, integrated<br />

TMS, voice picking & more, deliver<br />

rapid ROI for Dist, Warehouse & Mfg<br />

operations. Serving MS Dyn for 17 yrs.<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

Supply Chain Solutions<br />

Seamlessly simple Shipping, Inventory<br />

Management, WMS, & EDI Compliance.<br />

Best of Breed built inside NAV. More<br />

than 110,000+ users worldwide.<br />

StockIQ Technologies<br />

www.stockiqtech.com • 720-420-7946<br />

Intelligent Supply Chain Planning<br />

Inventory analytics, forecasting, &<br />

multi-site replenishment designed<br />

for Distribution, Manufacturing & 3PL<br />

operations.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Dynamics GP PowerPack<br />

Over 80 Enhancements to GP, based<br />

upon customer requests. Enhances<br />

virtually every part of the GP System.<br />

Make GP more intuitive, easier to use!<br />

D ocument Management<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Automated Payables,<br />

Sale Order Processing &<br />

Document Management<br />

Designed for Dynamics GP<br />

Securely manage the capture, workflow,<br />

& storage of invoices, documents &<br />

all vital business information. 3-way<br />

matching, live accrual reporting & the<br />

ability to complete transactions directly<br />

from workflows.<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Datahaven for Dynamics<br />

www.datahaven4dynamics.com<br />

757-222-2000<br />

Datahaven for Dynamics<br />

Datahaven is the only scanning, OCR,<br />

and workflow solution natively embedded–<br />

not simply integrated– throughout<br />

the Microsoft Dynamics user experience<br />

and available to non-Dynamics users<br />

from Microsoft Outlook.<br />

docSTAR<br />

www.docstar.com • 888-DOC-STAR<br />

DocStar ECM AP Automation<br />

<strong>The</strong> premier integrated AP automation<br />

solution provider. Cloud or on-premises.<br />

Mobile access. Intelligent data capture.<br />

Advanced workflow engine.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikTag<br />

KwikTag by ImageTag is ONE SYSTEM you<br />

need for document management and<br />

business process automation - without<br />

harming trees or your budget.<br />

Metafile Information Systems, Inc.<br />

www.metaviewer.com • 507-286-9232<br />

MetaViewer Paperless Automation<br />

for Microsoft Dynamics<br />

AP Automation for Dynamics AX, GP,<br />

SL & NAV, & expanded functionality<br />

including expense reports, journal<br />

entry, purchase requisition and more.<br />

E-commerce<br />

Avalara, Inc.<br />

www.info.avalara.com/<strong>The</strong>List • 877-780-4848<br />

Avalara for Sales Tax<br />

Automation<br />

Automate and eliminate the complexity<br />

of sales tax management with<br />

Avalara. A cloud-based sales and use<br />

tax calculation, exemption certificate<br />

management, filing and remittance<br />

solution for Microsoft Dynamics.<br />

Century Business Solutions<br />

www.ebizcharge.com/ • 888-500-7798<br />

EBizCharge for Microsoft<br />

Dynamics<br />

Process payments in CRM, NAV, GP &<br />

AX using the secure payment gateway<br />

EBizCharge. Unlimited batch history and<br />

reports. Online bill pay portal.<br />

ChargeLogic<br />

www.chargelogic.com • 877-292-2520<br />

ChargeLogic Connect<br />

PCI-certified e-commerce payments &<br />

orders. Click-to-Pay Invoicing.<br />

k-eCommerce<br />

www.k-eCommerce.com • 855-532-6663<br />

k-eCommerce<br />

An innovative eCommerce solution<br />

fully integrated to your ERP, offering an<br />

omnichannel platform for B2B and B2C<br />

online stores deployed in our PCI-DSS<br />

3.2 Level 1 certified cloud environment.<br />

HORIZONTAL<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 65


HORIZONTAL<br />

Malibu Commerce<br />

www.malibucommerce.com • 213-891-0630<br />

M-Connect and Magento<br />

M-Connect fully integrates Microsoft<br />

NAV with Magento, one of the top<br />

E-Commerce platforms. This guarantees<br />

that we will exceed your customer’s<br />

on-line expectations in both B2B and<br />

B2C in a secure way.<br />

Nodus Technologies, Inc.<br />

www.nodus.com/solutions/e-commerce/<br />

909-482-4701<br />

eStore Solution Stack<br />

with PayFabric<br />

Go beyond a shopping cart with a<br />

feature-rich, automated and fully integrated<br />

ecommerce solution. Securely<br />

take orders from our PCI certified B2B,<br />

B2C, and sales portal web site with attractive<br />

responsive web design.<br />

Sana Commerce<br />

www.sana-commerce.com • 646-362-0432<br />

Sana Commerce<br />

Through 100% seamless integration,<br />

our e-commerce solution leverages<br />

existing ERP business logic and data<br />

in powerful, user-friendly web stores.<br />

Thomson Reuters<br />

tax.thomsonreuters.com/<strong>The</strong>List<br />

888-885-0206<br />

Sales Tax Automation for<br />

Microsoft Dynamics<br />

Thomson Reuters ONESOURCE TM Indirect<br />

Tax is tax management software that<br />

automates sales, use and value-added<br />

tax calculation, reporting, filing and<br />

remittance.<br />

Vertex<br />

www.VertexSMB.com/<strong>The</strong>List • 855-221-5885<br />

Vertex<br />

Sales and use tax automation for businesses<br />

of any size.<br />

Winthrop Development<br />

Consultants<br />

www.winthropdc.com/products_BPST.htm<br />

+61893329446<br />

Batch Posting Service Toolkit<br />

Post batches into Dynamics GP from<br />

external applications, in real-time,<br />

with a single web service call ... without<br />

using Dexterity.<br />

EDI<br />

AIM Computer Solutions, Inc.<br />

www.aimcom.com • 586-439-0300<br />

AIM Vision AutoSys<br />

EDI, AIAG barcode labels, Demand Mgmt,<br />

Release Acctg., MMOG, IATF 16949.<br />

Data Masons Software<br />

365<br />

www.datamasons.com/thelist • 866-575-1631<br />

Vantage Point EDI for<br />

Dynamics<br />

EDI Made Simple for Dynamics: ERP<br />

integration without customization.<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

ACE - Advanced<br />

Commerce ERP<br />

EDI, Compliance, VAN, ASN, Shipping,<br />

Carrier Manifest, Labels, Bar-Coding,<br />

WMS, Forecasting & Replenishment.<br />

Best of breed built in NAV, replacing 7<br />

disparate solutions. Seamless simplicity.<br />

110,000+ users worldwide.<br />

Lanham Services<br />

www.lanhamservices.com • 678-999-3900<br />

Managed EDI Services<br />

Did you know Lanham Services offers<br />

Managed EDI Services? Management of<br />

day-to-day EDI tasks & error resolution.<br />

A true turn-key EDI solution.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

401K Data Interchange<br />

Transmit your 401K collection data<br />

from Payroll electronically to your<br />

investment bank.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Positive Pay<br />

Perform Positive Pay from AP and Payroll<br />

to your issuing bank.<br />

TrueCommerce 365<br />

www.truecommerce.com • 888-430-4489<br />

TrueCommerce<br />

Scalable & affordable EDI solutions<br />

for Microsoft Dynamics. A managed<br />

service approach, from one trusted<br />

source, helps lower your fulfillment &<br />

procurement costs & connects you to<br />

an expansive global trading network.<br />

Electronic Document<br />

Delivery (Email)/Faxing<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Real-time Integrated AP<br />

and Payment Automation<br />

Designed for Dynamics GP<br />

Automatically capture, route, deliver,<br />

archive, pay and securely access<br />

information directly from Dynamics<br />

GP screens and via Web Browser.<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Datahaven for Dynamics<br />

www.datahaven4dynamics.com<br />

757-222-2000<br />

Datahaven for Dynamics<br />

Datahaven is the only scanning, OCR,<br />

and workflow solution natively embedded–<br />

not simply integrated– throughout<br />

the Microsoft Dynamics user experience<br />

and available to non-Dynamics users<br />

from Microsoft Outlook.<br />

E xpense Solutions<br />

Ariett 365<br />

www.ariett.com/ • 781-826-1120<br />

Cloud Travel and Expense<br />

Reporting with Pre-Trip Approval,<br />

Credit Cards, Receipt Capture<br />

and Mileage Calculator<br />

NEW BI Dashboard, Mobile-ready,<br />

Requisition, PO, Invoice, Payment .<br />

DATABASICS, Inc.<br />

www.data-basics.com • 800-599-0434<br />

DATABASICS Time + Expense<br />

Easy-to-use time tracking & expense<br />

reporting software. Built-in business<br />

rules, mobile app, global localization.<br />

Microsoft partner since 2004.<br />

DynamicPoint 365<br />

www.dynamicpoint.com/expense-reimbursement/<br />

844-396-7646<br />

SharePoint Expense<br />

Reimbursement Solution<br />

Exclusively for Microsoft Dynamics<br />

Streamline employee expense<br />

reimbursement with seamless integration<br />

to Dynamics 365, GP & NAV. Out of the<br />

box integration with Budgeting, Credit<br />

Cards, Google Maps, Project Accounting,<br />

Analytical Accounting & More!<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikExpense<br />

KwikExpense automates and accelerates<br />

expense reporting, receipt capture and<br />

the report approval process, while making<br />

credit card reconciliation a breeze!<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Spencer<br />

Easy, configurable, web-based expense<br />

tracking system. Seamlessly drive<br />

Payables or Project Accounting. Credit<br />

card integration, workflow, multicurrency,<br />

VAT support, electronic<br />

receipts and more.<br />

Paramount WorkPlace<br />

ParamountWorkPlace.com/solutions/<br />

travel-and-expense/ • 800-725-4408<br />

Paramount WorkPlace<br />

Expense<br />

Mobile App & Entry & Approvals, OCR,<br />

Google Maps, Receipt Attachment,<br />

Rule Engine, Credit Card & Banking<br />

Integration, Real-Time Cash Advances,<br />

On-Account Balance, Expense Split, GL<br />

Distribution, Open Payment Sunshine.<br />

ReQlogic<br />

www.reqlogic.com • 734-302-2316<br />

ReQlogic Expense<br />

Management<br />

ReQlogic’s Expense Management<br />

module enables employees to enter<br />

expense reports using a browser or<br />

mobile interface, or Import expense<br />

transactions from a bank or credit card<br />

account. Real time integration.<br />

Field Service<br />

Management<br />

FieldConnect, Inc.<br />

www.fieldconnect.com • 949-428-1540<br />

FieldConnect Mobile<br />

Workforce Solutions<br />

FieldConnect is an end-to-end solution<br />

for workforce mobilization. Electronic<br />

work orders & timesheets, dispatch<br />

software, and customer portals are<br />

directly integrated with Microsoft<br />

Dynamics for maximum efficiency.<br />

Shining Brow Software<br />

Shiningbrow.com • 414-258-3400<br />

<strong>The</strong> Service Manager<br />

Solution for field service organizations<br />

that install, service, and maintain equipment.<br />

Track customers, equipment,<br />

contract data and service history.<br />

Schedule work & integrate your field<br />

staff with our Mobile client .<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

66 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


WithoutWire<br />

www.withoutwire.com • 612-343-0404<br />

WithoutWire TM Field Service<br />

Field Service WMS Barcode mobile<br />

phone tablet lot serial tracked inventory<br />

Job Work Order part return depot tech<br />

install telecom oilfield inspect.<br />

wsTOOLS<br />

www.iscorp.biz/solutions/wstools/<br />

218-486-5095<br />

wsTOOLS for KEY2ACT<br />

Enhancements for GP, KEY2ACT Jobcost,<br />

Service Management and MobileTech.<br />

F ixed Assets<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for Fixed Assets<br />

Bar Code data capture extending GP<br />

Fixed Asset module to manage assets.<br />

General Ledger<br />

Corporate Renaissance Group<br />

www.crgroup.com/reformatter • 613-232-4295<br />

CRG Re-Formatter<br />

CRG Re-Formatter is the only tool<br />

currently available to help companies<br />

quickly & easily modify the account<br />

framework of Microsoft Dynamics GP<br />

after the initial installation.<br />

Emergence<br />

www.emergencecorp.com/aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

HR Management<br />

Aatrix Software, Inc.<br />

partner.aatrix.com/msdynamicsgp<br />

800-426-0854 ext. 175<br />

Aatrix COMPLETE ACA<br />

eFile Service<br />

Aatrix, the nations leading single-point<br />

eFile center makes complying with ACA<br />

reporting requirements simple. <strong>The</strong><br />

COMPLETE ACA eFile Service will Print<br />

& mail employee copies and eFile the<br />

IRS as low as 99¢/employee.<br />

Corporate Renaissance Group<br />

www.employee-performance.com<br />

877-711-0367<br />

CRG emPerform<br />

Award-winning employee performance<br />

management for Microsoft Dynamics GP<br />

& AX. Online performance reviews, 360°<br />

assessments, goal management, succession<br />

planning, pay-for-performance,<br />

reporting & social feedback.<br />

Elevate HR, Inc.<br />

elevate-hr.com/solutions/ • 973-917-3230<br />

Elevate HR: Solutions for<br />

Dynamics 365 & AX HCM<br />

Applicant Portal, HCM Wizards, Online<br />

Benefits, Global Payroll, etc.<br />

Integrity Data<br />

www.integrity-data.com • 217-732-3737<br />

Comprehensive HR & Payroll<br />

Solutions for Dynamics GP<br />

Creating great Dynamics® GP HR &<br />

Payroll experiences by offering solid<br />

solutions: reliable software, top-notch<br />

support and expert services - making<br />

your payroll system work exactly the<br />

way you want and need it to!<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.com/JBC.htm<br />

888-525-8874 ext. 462<br />

JAT Benefits Connect (JBC)<br />

JBC communicates enrollment data to<br />

carriers and insurance providers.<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.com/JPI.htm<br />

888-525-8874 ext. 462<br />

JAT Payroll Interface (JPI)<br />

JPI is a bi-directional integration linking<br />

GP HRM and ADP payroll.<br />

Human Resource<br />

Applicant Tracking System<br />

Elevate HR, Inc.<br />

elevate-hr.com/solutions/ • 973-917-3230<br />

Elevate HR: Solutions for<br />

Dynamics 365 & AX HCM<br />

Applicant Portal, HCM Wizards, Online<br />

Benefits, Global Payroll, etc.<br />

I nter-company<br />

Processing<br />

Binary Stream<br />

binarystream.com/products/<br />

intercompany-bridge/<br />

604-522-6300<br />

NEW: Intercompany Bridge<br />

Streamline your business by automating<br />

intercompany transactions between<br />

your Microsoft Dynamics GP databases.<br />

Binary Stream<br />

binarystream.com/products/<br />

multi-entity-management/<br />

604-522-6300<br />

NEW: Multi-Entity<br />

Management (MEM)<br />

Consolidate your financial information<br />

in a single Dynamics GP database to<br />

achieve greater productivity and gain<br />

powerful insight into corporate performance<br />

even in complex fast-growing<br />

multi-company environments.<br />

Corporate Renaissance Group<br />

www.crgroup.com/combiner • 613-232-4295<br />

Company Combiner<br />

Trying to manage multiple companies<br />

in Dynamics GP? Easily combine company<br />

databases into one single entity<br />

for easier maintenance, reduced risk,<br />

greater efficiencies, and improved<br />

reporting with CRG Company Combiner<br />

Inventory Enhancement<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP Field<br />

Sales & Inventory<br />

Extend GP to capture sales transactions<br />

at the point of activity.<br />

Inventory Management<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable WMS for<br />

Distribution, Manufacturing & 3PL<br />

operations. Over 25 years of features<br />

& functions built-in.<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

FASCOR<br />

www.fascor.com • 888-832-7267 ext. 103<br />

FASCOR WMS<br />

Scalable WMS Tier1 functionality for<br />

SMB market. Adv order mgmt., user<br />

configurable dashboards, integrated<br />

TMS, voice picking & more, deliver<br />

rapid ROI for Dist, Warehouse & Mfg<br />

operations. Serving MS Dyn for 17 yrs.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install solution<br />

with robust features.<br />

Invoicing Enhancement<br />

Binary Stream 365 365F<br />

www.binarystream.com/GP-ARCB<br />

604-522-6300<br />

NEW: Advanced Recurring<br />

Contract Billing (ARCB)<br />

Get paid on time, every time with automated<br />

recurring invoicing and the<br />

ability to handle nearly any complex<br />

billing scenario such as subscription or<br />

consumption based and more.<br />

Century Business Solutions<br />

www.ebizcharge.com/ • 888-500-7798<br />

EBizCharge for Microsoft<br />

Dynamics<br />

Process payments in CRM, NAV, GP &<br />

AX using the secure payment gateway<br />

EBizCharge. Unlimited batch history and<br />

reports. Online bill pay portal.<br />

DynamicPoint 365<br />

www.dynamicpoint.com/invoice-automation/<br />

844-396-7646<br />

NEW: Office 365 App for AP/<br />

Invoice Automation with<br />

Dynamic 365, GP & NAV<br />

Streamline Invoice/AP Processing with<br />

an Office 365 app that seamlessly<br />

integrates to Dynamics 365, GP &<br />

NAV. Out of the box integration with<br />

Budgeting, Jobs, Project Accounting,<br />

Analytical Accounting & More!<br />

DynamicPoint 365<br />

www.dynamicpoint.com/products/<br />

844-396-7646<br />

SharePoint Online Check<br />

Request Exclusively for<br />

Dynamics 365, GP & NAV<br />

Streamline check request processing with<br />

online input, inclusion of attachments/<br />

quotes, allocate to GL, Jobs, Projects<br />

or AA, executive review/approval and<br />

real-time integration to Dynamics 365,<br />

GP & NAV.<br />

HORIZONTAL<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 67


HORIZONTAL<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Subscription Billing (formerly<br />

called Recurring Contract Billing)<br />

Automates & manages cyclical &<br />

subscription based billings by generating<br />

invoices, quotes or orders in GP SOP<br />

based on the billing date & billing<br />

frequency assigned to the customer<br />

contract line item.<br />

k-eCommerce<br />

www.k-eCommerce.com • 855-532-6663<br />

Online Bill Pay Bundle<br />

View, print and pay invoices by ACH or<br />

credit card securely from a website with<br />

real-time fund recognition with seamless<br />

integration to Microsoft Dynamics GP.<br />

Nodus Technologies, Inc.<br />

www.nodus.com/solutions/online-bill-pay/<br />

909-482-4701<br />

ePay Advantage with PayFabric<br />

Automate A/R, improve cash flow, and<br />

provide security and convenience to your<br />

customers with an online bill pay portal.<br />

Optional recurring/subscription billing,<br />

AutoPay, and payment plan modules.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Trade and Pricing<br />

Adv Trade extends pricing capabilities<br />

to include complex pricing structures,<br />

extends billing, billing schedules and<br />

revenue recognition of complex<br />

transactions. Contracts can be generated<br />

and managed easily.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AR Collections<br />

Automate your AR Collections securely<br />

and track all history. Track and report<br />

your collectors work. Scales from 1<br />

collector to 1000's.<br />

J ob Costing<br />

JOVACO Solutions Inc.<br />

365<br />

www.jovaco.com • 888-988-3535 ext. 121<br />

JOVACO Suite<br />

Project management solution with<br />

a project accounting module, webbased<br />

time & expense application and<br />

planning tool. Top features: extensive<br />

reporting, multi-company & currency,<br />

integration to SOP, POP & inventory.<br />

Sierra Workforce Solutions<br />

www.sierraws.com • 800-822-0973<br />

Sierra Workforce Solutions<br />

Dynamics ERP time & attendance solutions<br />

optimizing productivity and data<br />

integration for payroll, job costing &<br />

HR. Advanced scheduling and ACA<br />

reporting options. Biometric, badge,<br />

WEB, PC or mobile time clocks.<br />

Manufacturing<br />

Enhancement<br />

Artsyl Technologies, Inc.<br />

artsyltech.com • 905-326-0676<br />

docAlpha<br />

Artsyl’s docAlpha smart process platform<br />

intelligently captures data from documents<br />

and other unstructured digital<br />

files to eliminate data entry, increase<br />

data accuracy, accelerate workflows<br />

and ensure compliance.<br />

Horizons International<br />

www.qualityessentialssuite.com<br />

866-949-9504 ext. 811<br />

Quality Essentials Suite<br />

Quality Management System integrates<br />

to all Dynamics products. Used in<br />

chemicals, food and other regulated<br />

industries. Control layouts for certificates<br />

of analysis, comply with ISO standards,<br />

manage lot holds.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikTag KwikApps<br />

KwikApps automate any document,<br />

any department and any process with<br />

ONE SYSTEM that integrates directly<br />

with your Dynamics ERP.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Manufacturing PowerPack<br />

A suite of enhancements for GP<br />

Manufacturing. Tighter integration<br />

and added functionality between GP<br />

Core Modules and Manufacturing.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

MO Generator<br />

MO Gen integrates external Mfg systems<br />

into GP Mfg. Creates, schedules,<br />

and releases MO's. Builds pick lists and<br />

receives and posts MO receipts.<br />

Mobility<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP Field<br />

Sales & Inventory<br />

Extend GP to capture sales transactions<br />

at the point of activity.<br />

Multi-Entity Management<br />

Arbela Technologies<br />

www.arbelatech.com • 949-291-4777<br />

Master Data Centralization<br />

For Dynamics AX<br />

Arbela's Master Data Centralization<br />

for Dynamics AX manages product,<br />

customer, vendor, employees, and<br />

COA master data and their fields across<br />

multiple companies better serve shared<br />

services. Gain from our experience!<br />

Emergence<br />

www.emergencecorp.com/aac • 441-295-0913<br />

Advanced Account Control for<br />

Microsoft Dynamics GP<br />

Easily manage large multi-segmented<br />

charts of accounts. AAC allows rule<br />

based management of valid account<br />

numbers & segment combinations.<br />

Includes enhanced account lookup, auto<br />

account roll-out & account replication.<br />

Occupational Health &<br />

Safety<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Marshal<br />

Comprehensive QHSE application.<br />

Incident management, employee<br />

safety data, training/certifications,<br />

jobsite hazard assessments, procedure<br />

automation and more. OHSA COR PIR<br />

compliant.<br />

Payables Enhancement<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Automated Payables, AP<br />

and Sale Order Processing<br />

Designed for Dynamics GP<br />

Streamline your entire financial process,<br />

from invoice capture & approval to<br />

vendor payments, all from one platform.<br />

Go paperless w/intelligent workflows,<br />

real-time GP transaction processing, &<br />

automated B2B payments<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Ariett 365<br />

www.ariett.com • 781-826-1120<br />

Cloud AP Invoice to Payment<br />

Automation with Intercompany<br />

and Multi-Currency Processing<br />

NEW BI Dashboard, Invoice Capture,<br />

Payment, Requisition, PO, Contract<br />

Dooap Inc.<br />

www.dooap.com • 212-653-8801<br />

Dooap<br />

Dooap is Accounts Payable automation<br />

for Microsoft Dynamics AX and 365. It's<br />

invoice automation that both users<br />

and AX love. 100% say it is fun to use.<br />

Efficiency comes standard.<br />

DynamicPoint 365<br />

www.dynamicpoint.com/invoice-automation/<br />

844-396-7646<br />

NEW: Office 365 App for AP/<br />

Invoice Automation with<br />

Dynamic 365, GP & NAV<br />

Streamline Invoice/AP Processing with<br />

an Office 365 app that seamlessly integrates<br />

to Dynamics 365, GP & NAV. Out<br />

of the box integration with Budgeting,<br />

Jobs, Project Accounting, Analytical<br />

Accounting & More!<br />

DynamicPoint 365<br />

www.dynamicpoint.com/products/<br />

844-396-7646<br />

SharePoint Online Check<br />

Request Exclusively for<br />

Dynamics 365, GP & NAV<br />

Streamline check request processing<br />

with online input, inclusion of attachments/quotes,<br />

allocate to GL, Jobs,<br />

Projects or AA, executive review and<br />

approval and real-time integration to<br />

Dynamics 365, GP & NAV.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikPayables<br />

KwikPayables automates the process<br />

of invoice transactions being captured,<br />

coded, routed, approved, stored and<br />

audited.<br />

Metafile Information Systems, Inc.<br />

www.metaviewer.com • 507-286-9232<br />

MetaViewer Paperless Automation<br />

for Microsoft Dynamics<br />

AP Automation for Dynamics AX, GP,<br />

SL & NAV, & expanded functionality<br />

including expense reports, journal<br />

entry, purchase requisition and more.<br />

ReQlogic<br />

www.reqlogic.com • 734-302-2316<br />

ReQlogic<br />

ReQlogic is the leading solution for eProcurement,<br />

Requisition, AP Automation,<br />

Time & Expense. With real-time integration,<br />

powerful workflow and ease<br />

of configuration, ReQlogic is the right<br />

choice for your business.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Positive Pay<br />

Perform Positive Pay from AP and Payroll<br />

to your issuing bank.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AP/AR Refunds<br />

Save time by generating refunds between<br />

Accounts Payable and Accounts<br />

Receivable or bring balances to zero.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

68 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Trans-Micro, Inc.<br />

www.checkfactory.com • 800-749-2335<br />

Check Factory Visual Series<br />

v5 for Dynamics GP and SL<br />

MICR check and forms printing software<br />

solution with automatic signatures on<br />

checks. Designed to replace the need<br />

to purchase pre-printed checks and<br />

forms. Check Factory works inside<br />

Dynamics GP and SL.<br />

P ayroll Enhancement<br />

Aatrix Software, Inc.<br />

www.aatrix.com/dynamics<br />

800-426-0854 ext. 175<br />

Aatrix State and Federal<br />

Payroll Reports<br />

Complete eFiling and plain paper printing<br />

W-2 & 1099 solution. Unemployment,<br />

withholding, & new hire reports for all<br />

50 states are completed automatically<br />

from your Microsoft Dynamics GP payroll<br />

data ready to eFile.<br />

Integrity Data<br />

www.integrity-data.com • 217-732-3737<br />

Comprehensive HR & Payroll<br />

Solutions for Dynamics GP<br />

Creating great Dynamics® GP HR &<br />

Payroll experiences by offering solid<br />

solutions: reliable software, top-notch<br />

support and expert services - making<br />

your payroll system work exactly the<br />

way you want and need it to!<br />

Integrity Data<br />

www.integrity-data.com/software/<br />

aca-compliance/ • 888-786-6162<br />

Integrity Data ACA<br />

Compliance Solution<br />

Making IRS compliance around healthcare<br />

reporting a non-issue by tracking eligibility<br />

and affordability and automatically<br />

generating, printing and e-filing Form<br />

1095-C/ 1094-C.<br />

JAT Computer Consulting, Inc.<br />

www.jatnet.com/JPI.htm<br />

888-525-8874 ext. 462<br />

JAT Payroll Interface (JPI)<br />

JPI is a bi-directional integration linking<br />

GP HRM and ADP payroll.<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Payroll Toolbox<br />

Over 50 add-ons to enhance CDN and<br />

US Payroll; multi-batch processing,<br />

vacation audit and more.<br />

Paymate Software Corporation<br />

www.paymatesoftware.com<br />

866-729-6283 (1-866-PAYMATE)<br />

Paymate Software<br />

Payroll with optional HR ESS TnA ACA<br />

Quick install and Inexpensive<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

401K Data Interchange<br />

Transmit your 401K collection data<br />

from Payroll electronically to your<br />

investment bank.<br />

wsTOOLS<br />

www.iscorp.biz/solutions/wstools/<br />

218-486-5095<br />

wsTOOLS for Dynamics GP<br />

Automate process, eliminate rekeying,<br />

improve overall user experience.<br />

P ortals<br />

DynamicPoint 365<br />

www.dynamicpoint.com/customerand-vendor-portal/<br />

• 844-396-7646<br />

SharePoint Vendor &<br />

Customer Portals for<br />

Microsoft Dynamics ERP<br />

Portals built exclusively for Dynamics<br />

365, AX, GP & NAV deliver a flexible,<br />

seamlessly integrated and highly secure<br />

extranet providing access to profile<br />

data, sales/purchase orders, payment<br />

status and more - 24/7!<br />

Peak Engagement<br />

peakengagement.com/peak-portals/<br />

855-458-3783<br />

Peak Portals<br />

Peak Portals drives deeper engagement<br />

for brands by enabling multiple engagement<br />

channels through a web portal<br />

for Microsoft Dynamics. <strong>The</strong> solution<br />

is easy to set-up, intuitive to use and<br />

affordable for any business.<br />

<strong>The</strong> Portal Connector<br />

www.crmportalconnector.com/ • 705-726-2966<br />

<strong>The</strong> Portal Connector<br />

for Dynamics CRM<br />

It’s easy to use and does not require<br />

developers to implement or manage.<br />

Just drag and drop to build scalable,<br />

secure Portal Solutions!<br />

Procurement<br />

Management<br />

Ariett 365<br />

www.ariett.com • 781-826-1120<br />

Cloud Purchasing, Accounts<br />

Payable Automation, Payment<br />

Processing, Contract Tracking<br />

and Expense Reporting for Any<br />

Device and Multiple Companies<br />

NEW BI Dashboard, Requisition, PO,<br />

Punch-out, Invoice Capture, Contract<br />

DynamicPoint 365<br />

www.dynamicpoint.com/purchase-requisition/<br />

844-396-7646<br />

SharePoint Procurement<br />

Management Solution Exclusively<br />

for Microsoft Dynamics<br />

Streamline procurement processing<br />

with seamless integration to Dynamics<br />

365, GP & NAV. Out of the box integration<br />

with Budgeting, Receiving,<br />

Jobs, Project Accounting, Analytical<br />

Accounting & More!<br />

Paramount WorkPlace<br />

www.ParamountWorkPlace.com<br />

800-725-4408<br />

Paramount WorkPlace<br />

Requisition & Procurement<br />

Mobile App & Entry, PunchOut, Catalog,<br />

Check Request, Budget Compliance,<br />

RFQ, PO Generation, Receiving, Invoice<br />

Matching & Vendor Contract Compliance,<br />

Robust Approvals Engine.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Purchase Rebates<br />

Purchase Rebates tracks your rebates<br />

receivable. Rebates can be triggered<br />

and calculated on many criteria. Rebates<br />

can be calculated per invoice or over<br />

time. Promotional rebates can be<br />

calculated as well.<br />

ReQlogic<br />

www.reqlogic.com • 734-302-2316<br />

ReQlogic<br />

ReQlogic is the leading solution for eProcurement,<br />

Requisition, AP Automation,<br />

Time & Expense. With real-time integration,<br />

powerful workflow and ease<br />

of configuration, ReQlogic is the right<br />

choice for your business.<br />

Product Information<br />

Management<br />

Perfion, Inc.<br />

www.perfion.com • 267-549-8690<br />

Perfion<br />

Product Information Management (PIM)<br />

fully integrated with MS Dynamics.<br />

Project Accounting<br />

Business Computers<br />

Software, Inc.<br />

www.business-computers.com • 303-494-9390<br />

Time Matrix<br />

Time Clock that integrates with Dynamics<br />

GP PR, HR, PA, & Manufacturing.<br />

Crowe Horwath LLP<br />

www.crowehorwath.com/crm/projectmanagement/<br />

• 877-600-2253<br />

Project Management for<br />

Microsoft Dynamics 365<br />

Project Management for Dynamics 365<br />

is a comprehensive and easy-to-use<br />

project management solution.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Project Tracking with<br />

Advanced Analytics<br />

Creates a seamless connection between<br />

a company’s financial transactions &<br />

project revenue & expenses. Easily<br />

assign project info. from within GP at<br />

the time of transaction entry.<br />

Journyx<br />

www.journyx.com • 800-755-9878<br />

Journyx Inc.<br />

Time and expense tracking and resource<br />

management solution that enhances<br />

Microsoft Dynamics project accounting<br />

functionality with data validations,<br />

multi-approval levels, accrual calculations<br />

& more.<br />

JOVACO Solutions Inc.<br />

365<br />

www.jovaco.com • 888-988-3535 ext. 121<br />

JOVACO Suite<br />

Project management solution with<br />

a project accounting module, webbased<br />

time & expense application and<br />

planning tool. Top features: extensive<br />

reporting, multi-company & currency,<br />

integration to SOP, POP & inventory .<br />

Purchase Order<br />

Processing Enhancement<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Dooap Inc.<br />

www.dooap.com • 212-653-8801<br />

Dooap<br />

Dooap is Accounts Payable automation<br />

for Microsoft Dynamics AX and 365. It's<br />

invoice automation that both users<br />

and AX love. 100% say it is fun to use.<br />

Efficiency comes standard.<br />

DynamicPoint 365<br />

www.dynamicpoint.com/purchase-requisition/<br />

844-396-7646<br />

SharePoint Requisition<br />

Management Solution Exclusively<br />

for Microsoft Dynamics<br />

Streamline procurement processing<br />

with seamless integration to Dynamics<br />

365, GP & NAV. Out of the box integration<br />

with Budgeting, Receiving,<br />

Jobs, Project Accounting, Analytical<br />

Accounting & More!<br />

HORIZONTAL<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 69


HORIZONTAL<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Purchase Rebates<br />

Purchase Rebates tracks your rebates<br />

receivable. Rebates can be triggered<br />

and calculated on many criteria. Rebates<br />

can be calculated per invoice or over<br />

time. Promotional rebates can be<br />

calculated as well.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Blanket PO<br />

Create a Blanket with multiple control<br />

lines. Apply spending limits, allowable<br />

items, and user security to each Blanket,<br />

all with Blanket PO.<br />

Quality Control<br />

Horizons International<br />

www.qualityessentialssuite.com<br />

866-949-9504 ext. 811<br />

Quality Essentials Suite<br />

Quality Management System integrates<br />

to all Dynamics products. Used in<br />

chemicals, food and other regulated<br />

industries. Control layouts for certificates<br />

of analysis, comply with ISO standards,<br />

manage lot holds.<br />

Receivables<br />

Enhancement<br />

ConnectBooster 365<br />

www.connectbooster.com • 877-733-6584<br />

NEW: ConnectBooster<br />

We solve payments automation, accounts<br />

receivable, and accounting issues for<br />

Microsoft Dynamics customers.<br />

Crestwood Associates<br />

www.crestwood.com/products/crestwoodproducts/ar-collections-manager-formicrosoft-dynamics-sl/<br />

• 847-394-8820<br />

AR Collections Manager for<br />

Microsoft Dynamics SL<br />

Automates time-consuming collection<br />

activities and improves cash flow.<br />

Crestwood Associates<br />

www.crestwood.com/products/<br />

crestwood-products/national-accounts-formicrosoft-dynamics-sl/<br />

• 847-394-8820<br />

National Accounts for<br />

Microsoft Dynamics SL<br />

Easily track & apply payments for<br />

customer parent/child relationships.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Subscription Billing (formerly<br />

called Recurring Contract Billing)<br />

Automates & manages cyclical & subscription<br />

based billings by generating<br />

invoices, quotes or orders in GP SOP<br />

based on the billing date & billing<br />

frequency assigned to the customer<br />

contract line item.<br />

Nodus Technologies, Inc.<br />

www.nodus.com/solutions/online-bill-pay/<br />

909-482-4701<br />

ePay Advantage with PayFabric<br />

Automate A/R, improve cash flow, and<br />

provide security and convenience to your<br />

customers with an online bill pay portal.<br />

Optional recurring/subscription billing,<br />

AutoPay, and payment plan modules.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Positive Pay<br />

Perform Positive Pay from AP and Payroll<br />

to your issuing bank.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AP/AR Refunds<br />

Save time by generating refunds between<br />

Accounts Payable and Accounts<br />

Receivable or bring balances to zero.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AR Collections<br />

Automate your AR Collections securely<br />

and track all history. Track and report<br />

your collectors work. Scales from 1<br />

collector to 1000's.<br />

Reconciliation<br />

GPC Systems, Inc.<br />

www.easyebankrec.com • 208-290-3040<br />

Easy e-Bank Rec<br />

Easy e-Bank Rec is a true add-on to<br />

Microsoft Dynamics GP. Automate<br />

transactions with the bank statement<br />

import. Do away with manual matching.<br />

Automatically mark reconciled items.<br />

Credit card features. Visual Aids.<br />

Reporting-Central<br />

www.reporting-central.com • 813-579-4991<br />

<strong>The</strong> Closer<br />

Easily find out what is stopping your GL<br />

from reconciling to your sub-ledgers for<br />

Cash, AR, AP, Inventory, Accrued Purch,<br />

Sales, COGS, Sales Tax & Outside Data<br />

Sources. No more manual reconciliations.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Cash Basis Accounting<br />

Report Financial GL data on both the<br />

Accrual Basis and Cash Basis.<br />

Reporting<br />

AIM Technologies<br />

www.aim-technologies.com • 888-234-0428<br />

Cash Basis Reporting<br />

A fully integrated cash basis reporting<br />

module that allows real-time reporting<br />

on both cash and accrual accounting<br />

basis with no additional keystrokes.<br />

CALUMO, Inc.<br />

www.calumo.com • 214-387-6030<br />

CALUMO - Reporting,<br />

Budgeting & Forecasting<br />

CALUMO is THE single tool for reporting,<br />

budgeting & forecasting all Accountants<br />

love. CALUMO combines web/mobile/<br />

Excel/Word/PowerPoint to create &<br />

distribute ad-hoc analysis, reports,<br />

dashboards & planning templates.<br />

deFacto Global, Inc. 365F 3650<br />

www.deFactoGlobal.com<br />

888-894-3031 ext 229<br />

Dynamics’ Premier Excelbased<br />

Planning<br />

Affordable enterprise-quality power &<br />

capabilities. Cloud (Hybrid) On-Prem.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Advanced SmartList<br />

Enhanced analysis of SmartList data.<br />

Ad-hoc reports & queries on the fly.<br />

Sort, filter & re-order columns easily.<br />

Sum groups of info fast.<br />

Jet Reports 365<br />

www.jetreports.com • 503-608-3602<br />

Jet Reports Suite of Solutions<br />

Fast, Flexible Reporting & BI inside Excel.<br />

154,320+ users and counting.<br />

Solver<br />

www.solverglobal.com • 310-691-5300<br />

Solver - BI360 Suite<br />

Both Excel & Web-based Financial &<br />

Operational Reporting, Budgeting,<br />

Dashboards, & a pre-configured Data<br />

Warehouse w/ direct integration to<br />

Microsoft Dynamics.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Cash Basis Accounting<br />

Report Financial GL data on both the<br />

Accrual Basis and Cash Basis.<br />

Royalty<br />

Eclipse Computing, Inc<br />

www.royaltyandrights.com<br />

201-746-6255 ext. 201<br />

Royalty and Rights Management<br />

System for Dynamics GP<br />

Fully automated end to end solution<br />

for managing intellectual property.<br />

Controls all phases of royalty accounting<br />

including Contracts, Accruals, Payments<br />

& Revenue Recognition.<br />

EthoTech, Inc.<br />

www.ethotech.com • 678-384-7500 ext. 1<br />

Commission Plan<br />

Calculate, pay and track all variable compensation,<br />

including Sales Commissions,<br />

Bonuses, Royalties, Rebates and SPIFFS.<br />

Effortlessly create and modify commission<br />

plans, and then quickly distribute<br />

reports by e-mail.<br />

Sales Order Processing<br />

Enhancement<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Subscription Billing (formerly<br />

called Recurring Contract Billing)<br />

Automates & manages cyclical & subscription<br />

based billings by generating<br />

invoices, quotes or orders in GP SOP<br />

based on the billing date & billing<br />

frequency assigned to the customer<br />

contract line item.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP Field<br />

Sales & Inventory<br />

Extend GP to capture sales transactions<br />

at the point of activity.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Trade and Pricing<br />

Adv Trade extends pricing capabilities<br />

to include complex pricing structures,<br />

extends billing, billing schedules and<br />

revenue recognition of complex transactions.<br />

Contracts can be generated and<br />

managed easily.<br />

Sales Tax<br />

Avalara, Inc.<br />

www.info.avalara.com/<strong>The</strong>List • 877-780-4848<br />

Avalara for Sales Tax<br />

Automation<br />

Automate and eliminate the complexity<br />

of sales tax management with<br />

Avalara. A cloud-based sales and use<br />

tax calculation, exemption certificate<br />

management, filing and remittance<br />

solution for Microsoft Dynamics.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

70 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Thomson Reuters<br />

tax.thomsonreuters.com/<strong>The</strong>List<br />

888-885-0206<br />

Sales Tax Automation for<br />

Microsoft Dynamics<br />

Thomson Reuters ONESOURCE TM Indirect<br />

Tax is tax management software that<br />

automates sales, use and value-added<br />

tax calculation, reporting, filing and<br />

remittance.<br />

Vertex<br />

www.VertexSMB.com/<strong>The</strong>List • 855-221-5885<br />

Vertex<br />

Sales and use tax automation for businesses<br />

of any size.<br />

Security<br />

Arbela Technologies<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Audit & Security<br />

Manager<br />

Audit Security Manager addresses<br />

security management, audit compliance<br />

& reporting. Reduce your time to<br />

prepare for audits & manage security.<br />

Gain from our experience!<br />

Elevate HR, Inc.<br />

elevate-hr.com/ • 973-917-3230<br />

elevateAD: Active Directory<br />

Integration (Azure & On-Prem)<br />

for Dynamics 365 & AX 2012<br />

Auto create, sync, disable AD accounts<br />

for Employees, Vendors, Customers.<br />

Mergetool.com<br />

www.mergetool.com • 678-666-2100<br />

NAV Easy Security from<br />

Mergetool.com<br />

Complete security solution for NAV.<br />

Quick Security, Permission Recorder, SOX<br />

compliant roles verified for Segregation<br />

of Duties. Field Level and Data Securityhide<br />

fields, actions and pages, limit<br />

data users can see.<br />

SteadyCode<br />

www.steadycode.com/steadyaudit/<br />

720-443-3356<br />

SteadyAudit For Microsoft<br />

Dynamics SL<br />

SteadyAudit provides auditing for<br />

Microsoft Dynamics SL 2015 and 2011.<br />

Shipping/Manifesting<br />

Arbela Technologies<br />

www.arbelatech.com • 949-291-4777<br />

Master Data Centralization<br />

For Dynamics AX<br />

Arbela's Master Data Centralization<br />

for Dynamics AX manages product,<br />

customer, vendor, employees, and<br />

COA master data and their fields across<br />

multiple companies better serve shared<br />

services. Gain from our experience!<br />

ChargeLogic<br />

www.chargelogic.com • 877-292-2520<br />

ChargeLogic Shipping<br />

Accurate rate quotes. Built in NAV. UPS,<br />

FedEx, USPS, DHL, & TNT.<br />

Supply Chain<br />

Management<br />

Arbela Technologies<br />

365<br />

www.arbelatech.com • 949-291-4777<br />

Arbela Technologies<br />

Whether in the enterprise or the cloud, on<br />

a mobile device or machine-to-machine,<br />

Arbela is a trusted advisor companies<br />

rely on to drive transformation & achieve<br />

strategic, financial & operational value.<br />

ASC Software<br />

www.ascsoftware.com • 937-429-1428<br />

ASCTrac<br />

Award winning, scalable WMS for<br />

Distribution, Manufacturing & 3PL<br />

operations. Over 25 years of features<br />

& functions built-in.<br />

Blue Horseshoe<br />

www.bhsolutions.com • 317-573-2583<br />

Supply Chain Suite for<br />

Dynamics AX<br />

Gold Certified ERP <strong>Partner</strong> providing<br />

Tier-1 end-to-end implementation<br />

services as well as Industry Leading<br />

software to fully optimize your Supply<br />

Chain. See what's new in the Supply<br />

Chain Suite for Dynamics AX.<br />

Data Masons Software<br />

365<br />

www.datamasons.com/thelist • 866-575-1631<br />

Vantage Point EDI for<br />

Dynamics<br />

EDI Made Simple for Dynamics: ERP<br />

integration without customization.<br />

FASCOR<br />

www.fascor.com • 888-832-7267 ext. 103<br />

FASCOR WMS<br />

Scalable WMS Tier1 functionality for<br />

SMB market. Adv order mgmt., user<br />

configurable dashboards, integrated<br />

TMS, voice picking & more, deliver<br />

rapid ROI for Dist, Warehouse & Mfg<br />

operations. Serving MS Dyn for 17 yrs.<br />

Halo BI<br />

www.halobi.com • 888-300-0219<br />

Halo BI<br />

Analytics and BI platform for self-service<br />

supply chain planning and data discovery.<br />

Enterprise scaled, rapidly implemented,<br />

data secured. Analyze, decide and plan<br />

faster than ever before. See demo live<br />

on halobi.com .<br />

Lanham Associates®<br />

www.lanhamassoc.com • 678-379-4200 ext. 105<br />

Supply Chain Solutions<br />

Seamlessly simple Shipping, Inventory<br />

Management, WMS, & EDI Compliance.<br />

Best of Breed built inside NAV. More<br />

than 110,000+ users worldwide.<br />

Lanham Associates®<br />

www.lanhamassoc.com/ • 678-379-4200<br />

Inbound Container Tracking<br />

Creates and tracks containers to update<br />

expected receipt dates and quantities<br />

of actual inbound inventory items<br />

based on ASNs or spreadsheets from<br />

the manufacturer.<br />

Lanham Associates®<br />

www.lanhamassoc.com/ • 678-379-4200<br />

Lanham Address Verification<br />

Cloud svc to verify US or APO/FPO addresses.<br />

Updates affect all data in NAV.<br />

Lanham Associates®<br />

www.lanhamassoc.com/ • 678-379-4200<br />

POS Data Analytics<br />

Get critical EDI 852 information from<br />

the retailer’s POS data to understand a<br />

distributor’s inventory position in each<br />

store. Use with or without Lanham EDI<br />

or Lanham AFP.<br />

Panatrack, Inc.<br />

www.panatrack.com • 262-361-4950<br />

PanatrackerGP for<br />

Inventory Management<br />

Add an integrated bar code solution<br />

and turn GP into your WMS for inventory<br />

management. An easy to install<br />

solution with robust features.<br />

TrueCommerce 365<br />

System Enhancement<br />

Crowe Horwath LLP<br />

www.crowehorwath.com/crm/editable-grid/<br />

877-600-2253<br />

EditAble CRM Grid for Microsoft<br />

Dynamics 365<br />

Build advanced Dynamics 365 Sub-Grids<br />

with point-and-click configuration<br />

module and robust API.<br />

Encore Business Solutions<br />

www.encorebusiness.com<br />

888-898-4330 ext. 2336<br />

Advanced SmartList<br />

Enhanced analysis of SmartList data.<br />

Ad-hoc reports & queries on the fly.<br />

Sort, filter & re-order columns easily.<br />

Sum groups of info fast.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Expanded Master Information<br />

Easily add more user fields for Vendors,<br />

Customers, Employees, Inventory, &<br />

Projects.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AP/AR Refunds<br />

Save time by generating refunds between<br />

Accounts Payable and Accounts<br />

Receivable or bring balances to zero.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

Cash Basis Accounting<br />

Report Financial GL data on both the<br />

Accrual Basis and Cash Basis.<br />

South Anna, Inc.<br />

www.southannasoftware.com • 804-316-9660<br />

AR Collections<br />

Automate your AR Collections securely<br />

and track all history. Track and report<br />

your collectors work. Scales from 1<br />

collector to 1000's.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 1<br />

Dynamics GP PowerPack<br />

Over 80 Enhancements to GP, based<br />

upon customer requests. Enhances<br />

virtually every part of the GP System.<br />

Make GP more intuitive, easier to use!<br />

Winthrop Development<br />

Consultants<br />

www.winthropdc.com/products_GPPT.htm<br />

+61893329446<br />

GP Power Tools<br />

<strong>The</strong> premier tool for Dynamics GP<br />

administrators. A must have collection<br />

of powerful utilities for administering,<br />

supporting & developing for GP.<br />

HORIZONTAL<br />

Winthrop Development<br />

Consultants<br />

www.winthropdc.com/products_GPPT.htm<br />

+61893329446<br />

GP Power Tools<br />

<strong>The</strong> premier tool for Dynamics GP<br />

administrators. A must have collection<br />

of powerful utilities for administering,<br />

supporting & developing for GP.<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

www.truecommerce.com • 888-430-4489<br />

TrueCommerce<br />

Scalable & affordable EDI solutions<br />

for Microsoft Dynamics. A managed<br />

service approach, from one trusted<br />

source, helps lower your fulfillment &<br />

procurement costs & connects you to<br />

an expansive global trading network.<br />

System and Network<br />

Management<br />

Winthrop Development<br />

Consultants<br />

www.winthropdc.com/products_GPPT.htm<br />

+61893329446<br />

GP Power Tools<br />

<strong>The</strong> premier tool for Dynamics GP<br />

administrators. A must have collection<br />

of powerful utilities for administering,<br />

supporting & developing for GP.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 71


HORIZONTAL<br />

Tax<br />

Avalara, Inc.<br />

www.info.avalara.com/<strong>The</strong>List • 877-780-4848<br />

Avalara for Sales Tax<br />

Automation<br />

Automate and eliminate the complexity<br />

of sales tax management with<br />

Avalara. A cloud-based sales and use<br />

tax calculation, exemption certificate<br />

management, filing and remittance<br />

solution for Microsoft Dynamics.<br />

Kamp-Data, Inc.<br />

www.kampdata.com • 406-404-2036<br />

DynamicZip<br />

Manage & report nationwide sales and<br />

use taxes from within GP.<br />

Thomson Reuters<br />

tax.thomsonreuters.com/<strong>The</strong>List<br />

888-885-0206<br />

Sales Tax Automation for<br />

Microsoft Dynamics<br />

Thomson Reuters ONESOURCE TM Indirect<br />

Tax is tax management software that<br />

automates sales, use and value-added<br />

tax calculation, reporting, filing and<br />

remittance.<br />

Vertex<br />

www.VertexSMB.com/<strong>The</strong>List • 855-221-5885<br />

Vertex<br />

Sales and use tax automation for businesses<br />

of any size.<br />

Time and Attendance<br />

Business Computers<br />

Software, Inc.<br />

www.business-computers.com • 303-494-9390<br />

Time Matrix<br />

Time Clock that integrates with Dynamics<br />

GP PR, HR, PA, & Manufacturing.<br />

DATABASICS, Inc.<br />

www.data-basics.com • 800-599-0434<br />

DATABASICS Time + Expense<br />

Easy-to-use time tracking & expense<br />

reporting software. Built-in business<br />

rules, mobile app, global localization.<br />

Microsoft partner since 2004.<br />

Joesoftware Inc.<br />

www.joesoftware.com • 780-990-0220<br />

Penny<br />

Web-based timesheets, employee/<br />

manager self-service for CDN payroll.<br />

Journyx<br />

www.journyx.com • 800-755-9878<br />

Journyx Inc.<br />

Time and expense tracking and resource<br />

management solution that enhances<br />

Microsoft Dynamics project accounting<br />

functionality with data validations,<br />

multi-approval levels, accrual calculations<br />

& more.<br />

JOVACO Solutions Inc.<br />

www.jovaco.com/en/product-overview/<br />

jovaco-suite/time-expense-management/<br />

888-988-3535 ext. 122<br />

TEDI Time & Expense<br />

Web-based and mobile-friendly time<br />

and expense application integrated<br />

to Dynamics GP, with comment and<br />

attachment features, multi-currency<br />

support, multiple-approver capabilities<br />

and automated alerts and reminders.<br />

Sierra Workforce Solutions<br />

www.sierraws.com • 800-822-0973<br />

Sierra Workforce Solutions<br />

Dynamics ERP time & attendance solutions<br />

optimizing productivity and data<br />

integration for payroll, job costing &<br />

HR. Advanced scheduling and ACA<br />

reporting options. Biometric, badge,<br />

WEB, PC or mobile time clocks.<br />

T ravel Expense<br />

Management<br />

DATABASICS, Inc.<br />

www.data-basics.com • 800-599-0434<br />

DATABASICS Time + Expense<br />

Easy-to-use time tracking & expense<br />

reporting software. Built-in business<br />

rules, mobile app, global localization.<br />

Microsoft partner since 2004.<br />

DynamicPoint 365<br />

www.dynamicpoint.com/expensereimbursement/<br />

• 844-396-7646<br />

SharePoint Expense<br />

Reimbursement Solution<br />

Exclusively for Microsoft Dynamics<br />

Streamline employee expense reimbursement<br />

with seamless integration<br />

to Dynamics. Out of the box integration<br />

with Budgeting, Credit Cards, Google<br />

Maps, Project Accounting, Analytical<br />

Accounting & More!<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikExpense<br />

KwikExpense automates and accelerates<br />

expense reporting, receipt capture and<br />

the report approval process, while making<br />

credit card reconciliation a breeze!<br />

W arranty and Claims<br />

Management<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Warranty<br />

Management<br />

Red Maple Warranty Management allows<br />

companies to automatically track the<br />

purchase and sales of items from vendor<br />

to distributor to end user. Generated<br />

claims can be tracked and managed.<br />

W orkflow / Notifications<br />

ACOM Solutions, Inc.<br />

www.acom.com/solutions/ms-dynamicsgpgreat-plains/<br />

• 800-699-5758<br />

Accounts Payable and<br />

Payment Automation<br />

Designed for Dynamics GP<br />

Streamline your entire financial process,<br />

from invoice capture & approval to<br />

vendor payments, all from one platform.<br />

Intelligent workflows, real-time GP<br />

transaction processing, & automated<br />

B2B payments.<br />

Altec<br />

www.altec-inc.com • 800-997-9921 ext. 1255<br />

DocLink Integrated Document<br />

Management<br />

Capture, workflow, output & archive<br />

w/DocLink, Doc. Mgmt. for Dynamics.<br />

Datahaven for Dynamics<br />

www.datahaven4dynamics.com<br />

757-222-2000<br />

Datahaven for Dynamics<br />

Datahaven is the only scanning, OCR,<br />

and workflow solution natively embedded–<br />

not simply integrated– throughout<br />

the Microsoft Dynamics user experience<br />

and available to non-Dynamics users<br />

from Microsoft Outlook.<br />

docSTAR<br />

www.docstar.com • 888-DOC-STAR<br />

DocStar ECM AP Automation<br />

<strong>The</strong> premier integrated AP automation<br />

solution provider. Cloud or on-premises.<br />

Mobile access. Intelligent data capture.<br />

Advanced workflow engine.<br />

Dooap Inc.<br />

www.dooap.com • 212-653-8801<br />

Dooap<br />

Dooap is Accounts Payable automation<br />

for Microsoft Dynamics AX and 365. It's<br />

invoice automation that both users<br />

and AX love. 100% say it is fun to use.<br />

Efficiency comes standard.<br />

ImageTag, Inc.<br />

www.kwiktag.com • 888-KWIK-TAG<br />

KwikTag KwikApps<br />

KwikApps automate any document,<br />

any department and any process with<br />

ONE SYSTEM that integrates directly<br />

with your Dynamics ERP.<br />

Metafile Information Systems, Inc.<br />

www.metaviewer.com • 507-286-9232<br />

MetaViewer Paperless Automation<br />

for Microsoft Dynamics<br />

AP Automation for Dynamics AX, GP,<br />

SL & NAV, & expanded functionality<br />

including expense reports, journal<br />

entry, purchase requisition and more.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced<br />

Workflow Email Client<br />

Adv. Workflow Email Client allows you<br />

to approve, reject or redirect workflows<br />

from mobile devices that use Microsoft<br />

Exchange Server without having to<br />

launch AX. Red Maple's Adv. Workflow<br />

is required.<br />

Red Maple<br />

www.redmaple.com • 972-980-6963<br />

Red Maple's Advanced Workflow<br />

Adv Workflow enables workflows to<br />

launch automatically on defined criteria<br />

or events. Includes 50+ predefined Types<br />

(2012)/Templates (2009) to expedite<br />

rollouts. New records can be locked<br />

during approval process.<br />

KEY: 365 Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Dynamics CRM Online Trial Available Mobile Enabled<br />

3650 Dynamics 365 for Finance and Operations, Enterprise Edition 365F Dynamics 365 for Finance and Operations, Business Edition<br />

72 WINTER <strong>2018</strong> | THEPARTNERCHANNEL.COM


Services<br />

Application Service<br />

Provider/Hosting<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

MG Technology Group 365<br />

www.mgtechgroup.com/about-us/<br />

partner-program/ • 866-350-9310<br />

Dedicated Dynamics ERP Hosting<br />

Services - 99.999% SLA, SSAE16<br />

14+ years experience, you own the<br />

customer relationship, 100% US support.<br />

Business Planning<br />

Amaxra, Inc 365<br />

www.amaxra.com/business-consulting-needs/<br />

optimize-business-processes • 425-749-7471<br />

Business Planning Workshop<br />

Microsoft Gold <strong>Partner</strong>. Part of your<br />

business slowing down or delivering<br />

lack-luster results? Schedule a Business<br />

Planning Workshop with Amaxra to<br />

ensure you are making the most of<br />

your CRM investment.<br />

Cloud Computing<br />

Implementation Specialists<br />

www.iscorp.biz • 218-486-5095<br />

Custom Development<br />

20+ yrs experience: Dexterity, .NET, SQL,<br />

VB, MS Source Code Provider.<br />

WilloWare, Inc.<br />

www.willoware.com • 888-339-4556 ext. 2<br />

WilloWare Custom Development<br />

Fixed bid customization developed to<br />

the same high standards as our popular<br />

ISV products, including on-line help<br />

and detailed documentation.<br />

Development Tools<br />

DSI Global<br />

www.dsiglobal.com • 816-416-5000<br />

DSI ScanWorkX for<br />

Dynamics AX<br />

<strong>The</strong> DSI ScanWorkX solution speeds the<br />

automation of data collection, including<br />

tracking, reporting and productivity<br />

functions. Mobile-first solutions to<br />

meet changing business needs and<br />

transform your supply chain.<br />

Dexterity Development<br />

DexPros<br />

www.dexpros.com • 623-535-9216<br />

Microsoft Dynamics<br />

GP Development<br />

Experienced Dexterity development<br />

of GP enhancements/integrations/<br />

upgrades.<br />

Implementation Specialists<br />

www.iscorp.biz • 218-486-5095<br />

Dynamics GP Customizations &<br />

Enhancements with Dexterity<br />

20+ yrs: Dexterity & .NET customs,<br />

enhancements, & supported add-ons.<br />

Implementation Services<br />

Amaxra, Inc 365<br />

www.amaxra.com/technology/crmservices-seattle<br />

• 425-749-7471<br />

CRM/Dynamics 365<br />

Implementation<br />

Microsoft Gold <strong>Partner</strong>. An out-of-the-box<br />

CRM won’t make your business successful.<br />

It’s the planning and configuration<br />

that makes the difference between<br />

little impact and achieving a significant<br />

return on investment.<br />

International Software Systems<br />

365<br />

intlsoftwaresystems.com/ • 714-379-0545<br />

Success Is in the Details<br />

Decades implementing ERP from Great<br />

Plains to Microsoft Dynamics GP.<br />

Pacific Business Consulting, Inc.<br />

www.pbc.co.jp/en/ • 81-3-5796-7053<br />

Pacific Business Consulting Inc.<br />

<strong>The</strong> first Dynamics Solutions Center in<br />

Japan. Leveraging its 17 year-experience,<br />

PBC is known as No.1 partner in Japan<br />

and a supplier of Asian localizations for<br />

NAV. AX Japanese document solutions<br />

are available.<br />

M anaged Services<br />

.<br />

M arketing Planning &<br />

Services<br />

<strong>The</strong> <strong>Partner</strong> Marketing Group<br />

365<br />

www.thepartnermarketinggroup.com<br />

605-574-9432<br />

Microsoft Approved Vendor for<br />

Dynamics Marketing Consulting<br />

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THEPARTNERCHANNEL.COM | WINTER <strong>2018</strong> 73


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