Alius- 5 Steps to a Sales & Marketing Plan
How to make, write and monitor a Sales & Marketing plan that works.
How to make, write and monitor a Sales & Marketing plan that works.
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5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
5 STEPS TO A<br />
<strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong>
www.alius-services.com<br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
www.twitter.com/<strong>Alius</strong>Services<br />
020 3637 6325<br />
info@alius-services.com<br />
www.linkedin.com/in/darrenjefferson<br />
<strong>Alius</strong> - meaning "different" - was set up in response <strong>to</strong> an<br />
overwhelming need in the industry for simple, impartial,<br />
practical advice about <strong>Sales</strong> & <strong>Marketing</strong> strategies,<br />
implementation, moni<strong>to</strong>ring and continuous adjustment.<br />
The team of specialists at <strong>Alius</strong> advise on all aspects of <strong>Sales</strong> &<br />
<strong>Marketing</strong> Strategy. As Founder / Direc<strong>to</strong>r, Darren Jefferson's<br />
30 years in the professional services industry - including with<br />
providers, Third Party Administra<strong>to</strong>rs, large and small<br />
employee benefits consultancies, lawyers and trustees -<br />
positions him as a trusted authority in the field, driven <strong>to</strong> deliver<br />
effective, bespoke solutions for his range of clients.<br />
Clients say they hire <strong>Alius</strong> for its straight-forward, practical<br />
approach, its best-in-class team of specialists, and its<br />
impressive track record of delivering clear, measurable results.
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
(that works)<br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
"However beautiful the strategy, you<br />
should occasionally look at the results."<br />
- Sir Wins<strong>to</strong>n Churchill<br />
1<br />
REVIEW<br />
Review what’s been happening. <strong>Sales</strong> teams need <strong>to</strong> come <strong>to</strong>gether at the start of<br />
this process <strong>to</strong> discuss what worked and what didn’t over the last year. From<br />
whence came the best leads? What was lost that was expected <strong>to</strong> be won? Why? Any<br />
prospects stuck in the pipeline? How can close rates be improved?<br />
Review what the client looks like: it’s <strong>to</strong> no one’s gain <strong>to</strong> pursue the wrong clients.<br />
Agree, review and write down a list of ideal project-types and client-types, in order<br />
<strong>to</strong> save time and money pursuing the wrong kinds of business. This can always be<br />
updated and changed during moni<strong>to</strong>ring and adjustment phase, on an ongoing basis.<br />
info@alius-services.com
"Sound strategy starts with<br />
having the right goal."<br />
- Michael Porter<br />
SET GOALS<br />
2<br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
Lay out the goals for 2018. Da Vinci’s assertion that simplicity is the ultimate<br />
sophistication rings true here: goals must be SMART - Specific, Measurable, Achievable,<br />
Realistic and Time based. And they must be few. Three or four goals determined by the<br />
Board is ideal, so they can be memorized by and passed <strong>to</strong> the sales teams <strong>to</strong><br />
implement. Write them down, repeat them, display them, sing them from the roof<strong>to</strong>ps!<br />
Invite collaboration from the sales team <strong>to</strong> devise the plan for achieving them: work<br />
<strong>to</strong>gether <strong>to</strong> include all channels of communication (social media must not be forgotten)<br />
and make a plan based on the team: play <strong>to</strong> individual team members’ strengths.<br />
3 BUDGET<br />
info@alius-services.com<br />
The budget must work with the goals. The greatest mistake is <strong>to</strong> continue doing<br />
something because it’s always been budgeted for. The world changes fast:<br />
conditions change, goals change, best available <strong>to</strong>ols change. Budgets need <strong>to</strong><br />
change with them.<br />
Take the time <strong>to</strong> figure out what budget allocations paid off and what didn’t. Ask the<br />
team for blue sky thinking when it comes <strong>to</strong> the best available <strong>to</strong>ols <strong>to</strong> achieve the<br />
agreed goals. Do not shy away from new things or feel beholden <strong>to</strong> old ways.<br />
Immense opportunities present themselves in the world of social media.
4<br />
WRITE THE PLAN<br />
Writing the <strong>Plan</strong> should be simple after the discussion of the first three steps, but in reality<br />
the writing down itself often kicks out important and pertinent questions. First, there is<br />
often the question of who should write it, and this engenders a discussion around the<br />
gatekeepers of the brand and accountability. The writing process can often identify gaps in<br />
accountability that are helpful <strong>to</strong> note and close. The document itself should contain the<br />
goals and budget, but remain as short as possible in order <strong>to</strong> be useful and, most<br />
importantly, used.<br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
"If you have a goal, write it down.<br />
If you do not write it down, you do<br />
not have a goal, you have a wish.<br />
- Steve Maraboli<br />
MONITOR, ADJUST<br />
5<br />
Peter Drucker, perhaps the father of modern business management, <strong>to</strong>ld us “If you can't measure it, you<br />
can't improve it”. In this area, ne’er a truer word was said. The <strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong> can and should<br />
form the basis of the agenda for monthly sales team meetings and be subject <strong>to</strong> measurement and<br />
scrutiny. Every variable that is possible <strong>to</strong> be quantified, should be. With the ubiqui<strong>to</strong>us embrace of<br />
technology as a key communication channel, and the simplicity of analytical <strong>to</strong>ols, any online activity<br />
should be measured and shown graphically.<br />
Changes <strong>to</strong> client profile, SMART goals, and realistic targets can be discussed and agreed amongst the<br />
team <strong>to</strong> ensure not just that everyone is on board, but that the <strong>Plan</strong> remains relevant as the year<br />
progresses and the world changes. A more detailed review of the document itself can take place quarterly.<br />
info@alius-services.com
W H Y<br />
?<br />
Engage an External Advisor<br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
The art of true strategy underpins every successful business. Now, more than ever, it is the<br />
competitive edge. In <strong>to</strong>day’s market, we can’t afford not <strong>to</strong> pay close attention <strong>to</strong> how <strong>to</strong> formulate<br />
and implement a truly strategic <strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong> that maximizes resources.<br />
But the formulation of a truly strategic <strong>Sales</strong> & <strong>Marketing</strong><br />
<strong>Plan</strong>, in a business environment of often large teams with<br />
competing expectations, styles and even culture, can become<br />
extremely complex. Done in-house, a <strong>Plan</strong> may become a<br />
consumer of resources, unnecessarily complex, lack a clear<br />
structure of accountability, fail <strong>to</strong> be moni<strong>to</strong>red, and therefore<br />
ultimately be relegated <strong>to</strong> desk drawers <strong>to</strong> collect dust.<br />
Strategy is inextricably linked <strong>to</strong> vision, and companies with a<br />
clear vision have a head-start. However, the partnership<br />
between strategy and vision alone is not enough. Completing<br />
the trio is an ingredient continually undervalued across the<br />
board in any industry: simplicity.<br />
UNBIASED<br />
Practical approach, allowing<br />
for complete alignment with<br />
company vision and goals.<br />
EXPERTISE<br />
Identification of areas of need,<br />
resource deficiencies, or<br />
weaknesses. Provision of the<br />
specialised skill of strategy<br />
writing and moni<strong>to</strong>ring.<br />
EXPERIENCE<br />
Advice and guidance from<br />
those who have guided this<br />
process in dozens of other<br />
environments successfully.<br />
The devising of a clear, actionable, successful plan that aligns<br />
with a company vision, and stands the test of moni<strong>to</strong>ring, is<br />
truly an art - mastered through experience and expertise.<br />
info@alius-services.com
2 0 1 8<br />
Start 2018 with a <strong>Plan</strong><br />
5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />
& <strong>Marketing</strong> <strong>Plan</strong><br />
Gone are the days of over-supplied sales-teams with loose goals. The world is leaner now. Modern<br />
<strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong>s must adapt <strong>to</strong> their times.<br />
Call us so we can help you:<br />
Set out goals<br />
clearly, and<br />
communicate<br />
them <strong>to</strong> the<br />
team simply,<br />
with reference<br />
<strong>to</strong> your<br />
organisation's<br />
vision<br />
Break down<br />
exactly how <strong>to</strong><br />
achieve goals,<br />
using the<br />
resources<br />
available and<br />
playing <strong>to</strong> your<br />
strengths<br />
Make use of all<br />
available<br />
communication<br />
channels,<br />
suggesting<br />
new, valuable<br />
and more<br />
effective <strong>to</strong>ols<br />
Lay out clear<br />
success<br />
metrics and<br />
suggest ways<br />
<strong>to</strong> moni<strong>to</strong>r,<br />
quantify and<br />
report on<br />
progress<br />
Devise an<br />
ongoing plan<br />
for moni<strong>to</strong>ring,<br />
measurement<br />
and adaptation<br />
in response <strong>to</strong><br />
changing<br />
environments<br />
"We hired <strong>Alius</strong> Services <strong>to</strong> help us get traction<br />
for our proposition within the care funding sec<strong>to</strong>r"<br />
- Owain Wright, Care Funding Services<br />
www.twitter.com/<strong>Alius</strong>Services<br />
020 3637 6325<br />
info@alius-services.com<br />
www.linkedin.com/in/darrenjefferson