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Alius- 5 Steps to a Sales & Marketing Plan

How to make, write and monitor a Sales & Marketing plan that works.

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5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

5 STEPS TO A<br />

<strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong>


www.alius-services.com<br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

www.twitter.com/<strong>Alius</strong>Services<br />

020 3637 6325<br />

info@alius-services.com<br />

www.linkedin.com/in/darrenjefferson<br />

<strong>Alius</strong> - meaning "different" - was set up in response <strong>to</strong> an<br />

overwhelming need in the industry for simple, impartial,<br />

practical advice about <strong>Sales</strong> & <strong>Marketing</strong> strategies,<br />

implementation, moni<strong>to</strong>ring and continuous adjustment.<br />

The team of specialists at <strong>Alius</strong> advise on all aspects of <strong>Sales</strong> &<br />

<strong>Marketing</strong> Strategy. As Founder / Direc<strong>to</strong>r, Darren Jefferson's<br />

30 years in the professional services industry - including with<br />

providers, Third Party Administra<strong>to</strong>rs, large and small<br />

employee benefits consultancies, lawyers and trustees -<br />

positions him as a trusted authority in the field, driven <strong>to</strong> deliver<br />

effective, bespoke solutions for his range of clients.<br />

Clients say they hire <strong>Alius</strong> for its straight-forward, practical<br />

approach, its best-in-class team of specialists, and its<br />

impressive track record of delivering clear, measurable results.


5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

(that works)<br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

"However beautiful the strategy, you<br />

should occasionally look at the results."<br />

- Sir Wins<strong>to</strong>n Churchill<br />

1<br />

REVIEW<br />

Review what’s been happening. <strong>Sales</strong> teams need <strong>to</strong> come <strong>to</strong>gether at the start of<br />

this process <strong>to</strong> discuss what worked and what didn’t over the last year. From<br />

whence came the best leads? What was lost that was expected <strong>to</strong> be won? Why? Any<br />

prospects stuck in the pipeline? How can close rates be improved?<br />

Review what the client looks like: it’s <strong>to</strong> no one’s gain <strong>to</strong> pursue the wrong clients.<br />

Agree, review and write down a list of ideal project-types and client-types, in order<br />

<strong>to</strong> save time and money pursuing the wrong kinds of business. This can always be<br />

updated and changed during moni<strong>to</strong>ring and adjustment phase, on an ongoing basis.<br />

info@alius-services.com


"Sound strategy starts with<br />

having the right goal."<br />

- Michael Porter<br />

SET GOALS<br />

2<br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

Lay out the goals for 2018. Da Vinci’s assertion that simplicity is the ultimate<br />

sophistication rings true here: goals must be SMART - Specific, Measurable, Achievable,<br />

Realistic and Time based. And they must be few. Three or four goals determined by the<br />

Board is ideal, so they can be memorized by and passed <strong>to</strong> the sales teams <strong>to</strong><br />

implement. Write them down, repeat them, display them, sing them from the roof<strong>to</strong>ps!<br />

Invite collaboration from the sales team <strong>to</strong> devise the plan for achieving them: work<br />

<strong>to</strong>gether <strong>to</strong> include all channels of communication (social media must not be forgotten)<br />

and make a plan based on the team: play <strong>to</strong> individual team members’ strengths.<br />

3 BUDGET<br />

info@alius-services.com<br />

The budget must work with the goals. The greatest mistake is <strong>to</strong> continue doing<br />

something because it’s always been budgeted for. The world changes fast:<br />

conditions change, goals change, best available <strong>to</strong>ols change. Budgets need <strong>to</strong><br />

change with them.<br />

Take the time <strong>to</strong> figure out what budget allocations paid off and what didn’t. Ask the<br />

team for blue sky thinking when it comes <strong>to</strong> the best available <strong>to</strong>ols <strong>to</strong> achieve the<br />

agreed goals. Do not shy away from new things or feel beholden <strong>to</strong> old ways.<br />

Immense opportunities present themselves in the world of social media.


4<br />

WRITE THE PLAN<br />

Writing the <strong>Plan</strong> should be simple after the discussion of the first three steps, but in reality<br />

the writing down itself often kicks out important and pertinent questions. First, there is<br />

often the question of who should write it, and this engenders a discussion around the<br />

gatekeepers of the brand and accountability. The writing process can often identify gaps in<br />

accountability that are helpful <strong>to</strong> note and close. The document itself should contain the<br />

goals and budget, but remain as short as possible in order <strong>to</strong> be useful and, most<br />

importantly, used.<br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

"If you have a goal, write it down.<br />

If you do not write it down, you do<br />

not have a goal, you have a wish.<br />

- Steve Maraboli<br />

MONITOR, ADJUST<br />

5<br />

Peter Drucker, perhaps the father of modern business management, <strong>to</strong>ld us “If you can't measure it, you<br />

can't improve it”. In this area, ne’er a truer word was said. The <strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong> can and should<br />

form the basis of the agenda for monthly sales team meetings and be subject <strong>to</strong> measurement and<br />

scrutiny. Every variable that is possible <strong>to</strong> be quantified, should be. With the ubiqui<strong>to</strong>us embrace of<br />

technology as a key communication channel, and the simplicity of analytical <strong>to</strong>ols, any online activity<br />

should be measured and shown graphically.<br />

Changes <strong>to</strong> client profile, SMART goals, and realistic targets can be discussed and agreed amongst the<br />

team <strong>to</strong> ensure not just that everyone is on board, but that the <strong>Plan</strong> remains relevant as the year<br />

progresses and the world changes. A more detailed review of the document itself can take place quarterly.<br />

info@alius-services.com


W H Y<br />

?<br />

Engage an External Advisor<br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

The art of true strategy underpins every successful business. Now, more than ever, it is the<br />

competitive edge. In <strong>to</strong>day’s market, we can’t afford not <strong>to</strong> pay close attention <strong>to</strong> how <strong>to</strong> formulate<br />

and implement a truly strategic <strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong> that maximizes resources.<br />

But the formulation of a truly strategic <strong>Sales</strong> & <strong>Marketing</strong><br />

<strong>Plan</strong>, in a business environment of often large teams with<br />

competing expectations, styles and even culture, can become<br />

extremely complex. Done in-house, a <strong>Plan</strong> may become a<br />

consumer of resources, unnecessarily complex, lack a clear<br />

structure of accountability, fail <strong>to</strong> be moni<strong>to</strong>red, and therefore<br />

ultimately be relegated <strong>to</strong> desk drawers <strong>to</strong> collect dust.<br />

Strategy is inextricably linked <strong>to</strong> vision, and companies with a<br />

clear vision have a head-start. However, the partnership<br />

between strategy and vision alone is not enough. Completing<br />

the trio is an ingredient continually undervalued across the<br />

board in any industry: simplicity.<br />

UNBIASED<br />

Practical approach, allowing<br />

for complete alignment with<br />

company vision and goals.<br />

EXPERTISE<br />

Identification of areas of need,<br />

resource deficiencies, or<br />

weaknesses. Provision of the<br />

specialised skill of strategy<br />

writing and moni<strong>to</strong>ring.<br />

EXPERIENCE<br />

Advice and guidance from<br />

those who have guided this<br />

process in dozens of other<br />

environments successfully.<br />

The devising of a clear, actionable, successful plan that aligns<br />

with a company vision, and stands the test of moni<strong>to</strong>ring, is<br />

truly an art - mastered through experience and expertise.<br />

info@alius-services.com


2 0 1 8<br />

Start 2018 with a <strong>Plan</strong><br />

5 <strong>Steps</strong> <strong>to</strong> a <strong>Sales</strong><br />

& <strong>Marketing</strong> <strong>Plan</strong><br />

Gone are the days of over-supplied sales-teams with loose goals. The world is leaner now. Modern<br />

<strong>Sales</strong> & <strong>Marketing</strong> <strong>Plan</strong>s must adapt <strong>to</strong> their times.<br />

Call us so we can help you:<br />

Set out goals<br />

clearly, and<br />

communicate<br />

them <strong>to</strong> the<br />

team simply,<br />

with reference<br />

<strong>to</strong> your<br />

organisation's<br />

vision<br />

Break down<br />

exactly how <strong>to</strong><br />

achieve goals,<br />

using the<br />

resources<br />

available and<br />

playing <strong>to</strong> your<br />

strengths<br />

Make use of all<br />

available<br />

communication<br />

channels,<br />

suggesting<br />

new, valuable<br />

and more<br />

effective <strong>to</strong>ols<br />

Lay out clear<br />

success<br />

metrics and<br />

suggest ways<br />

<strong>to</strong> moni<strong>to</strong>r,<br />

quantify and<br />

report on<br />

progress<br />

Devise an<br />

ongoing plan<br />

for moni<strong>to</strong>ring,<br />

measurement<br />

and adaptation<br />

in response <strong>to</strong><br />

changing<br />

environments<br />

"We hired <strong>Alius</strong> Services <strong>to</strong> help us get traction<br />

for our proposition within the care funding sec<strong>to</strong>r"<br />

- Owain Wright, Care Funding Services<br />

www.twitter.com/<strong>Alius</strong>Services<br />

020 3637 6325<br />

info@alius-services.com<br />

www.linkedin.com/in/darrenjefferson

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