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#The<strong>UCLan</strong>Experience<br />
AKE OFF<br />
‘Developing global<br />
managers of the future’<br />
LET YOUR CAREER<br />
IN TOURISM,<br />
HOSPITALITY AND<br />
EVENTS TAKE OFF<br />
<strong>UCLan</strong> is one of the best places<br />
in the UK to study tourism,<br />
hospitality and event<br />
management with an excellent<br />
international reputation.<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong><br />
www.instagram.com/the_uclan
02<br />
03 11<br />
Graduation<br />
Welcome<br />
GET INSPIRED:<br />
BERLIN,<br />
REYKJAVIK,<br />
CAMBODIA<br />
04<br />
INTERNATIONAL<br />
HOSPITALITY<br />
MANAGEMENT<br />
09<br />
REAL WORLD<br />
EXPERIENCE<br />
06<br />
INTERNATIONAL<br />
TOURISM<br />
MANAGEMENT<br />
08<br />
to Tourism,<br />
Our graduation ceremonies mark a special time<br />
when we celebrate and recognise the success and<br />
Hospitality<br />
achievements of our graduates. It is also an important<br />
occasion for all those who have encouraged and<br />
supported our graduates during their time here and<br />
we are delighted to welcome our students' families<br />
and friends to our celebrations.<br />
Each year, we have the pleasure of congratulating<br />
and<br />
students with awards for academic<br />
Events!<br />
excellence in their<br />
subject areas, with the addition of two new awards<br />
this year.<br />
Liva Medne<br />
The day that marks the first day of the rest of your lives!<br />
North of England<br />
Excellence Prize<br />
Best THE finalist on the<br />
Service Quality final<br />
year module<br />
These courses incorporate a mix of business management<br />
education with social science perspectives, with the<br />
opportunity to develop Gregory practical Magill skills through work-based<br />
placements locally Davina and Chaplin internationally. Our highly<br />
employable students Memorial are encouraged Prize to put the knowledge<br />
Best Top-Up finalist.<br />
and theoretical aspects learnt, into action.<br />
Gift of the Division<br />
Kelly-Marie Staunton<br />
Marriott Prize for Hospitality<br />
Our division, within the<br />
Lancashire School of<br />
Business and Enterprise<br />
offers specialist courses<br />
for people who wish to,<br />
or currently, work in<br />
management positions<br />
within the tourism,<br />
hospitality and event<br />
industries.<br />
The inaugural award of two graduation prizes<br />
is honouring the memory of a much-loved<br />
<strong>UCLan</strong> academic, Lynn Train. When Lynn<br />
Train passed away suddenly in July last year,<br />
a group of her students decided to fundraise<br />
in her name. After discussions with her<br />
husband, Rod, who is the course leader for<br />
<strong>UCLan</strong>’s event management degree, it was<br />
decided the money would be used to create<br />
the Lynn Train Memorial Prizes for Enterprise<br />
and for Consultancy – two modules in which<br />
she taught. Elise, 22, from Cleveleys received<br />
the consultancy prize in addition to<br />
graduating with a First. She said:<br />
“I am thrilled to have been awarded<br />
the Lynn Train Memorial prize for<br />
Consultancy. My time studying event<br />
management at <strong>UCLan</strong> has flown by<br />
and I feel that over the last three<br />
years, I have grown as a person.”<br />
EVENT<br />
MANAGEMENT<br />
10<br />
GRADUATION<br />
11<br />
We have strong links with companies such as Marriott<br />
Hotels, Disney Florida Brett Spence and Merlin Entertainments, in<br />
Team Spirit Event<br />
addition to, government Management departments, Prize charities and<br />
educational institutions. Best Event Many Management of our students undertake<br />
a placement within<br />
student<br />
these<br />
by<br />
companies,<br />
overall grade<br />
with opportunities<br />
and industrial experience<br />
to develop to management positions and ultimately, work<br />
for such companies after graduation.<br />
Stephanie Fitton<br />
Additionally, we support Merlin Entertainments<br />
opportunities to study abroad<br />
and organise international Prize for Tourism study visits to encourage<br />
Best International Tourism<br />
real-world learning.<br />
finalist by overall grade<br />
Best International Hospitality finalist by<br />
overall grade, Kelly also won the National<br />
Student Employee of the Year for UK against<br />
other universities and ultimately; secured a<br />
dream manager’s job in Guangzhou, China<br />
with hotel giant, Marriott.<br />
Speaking of her time at <strong>UCLan</strong>, Kelly-Marie said:<br />
“From interacting with various cultures, choosing to study<br />
at <strong>UCLan</strong> Cyprus, working in Nashville USA, volunteering in<br />
Cambodia and being chosen to work as a graduate at the<br />
Marriott Hotel, China – <strong>UCLan</strong> has been the best four years<br />
of my academic life and has offered me the most spectacular<br />
opportunities with memorable experiences.”<br />
Foundation • Event Management<br />
• International Tourism Management<br />
• International Hospitality Management<br />
Undergraduate • BA (Hons) Event Management<br />
• BA (Hons) International Tourism Management<br />
• BA (Hons) International Hospitality Management<br />
Top-Up Degrees<br />
• BA (Hons) Management in Events – Top-up<br />
• BA (Hons) Management in Tourism – Top-up<br />
• BA (Hons) Management in Hospitality – Top-up<br />
Postgraduate<br />
• MSc International Hospitality & Tourism<br />
Management<br />
• MSc International Festivals & Tourism Management<br />
• MSc International Hospitality & Event Management<br />
• MSc International Festivals & Event Management<br />
MA Internship in International Tourism, Hospitality<br />
& Event Management<br />
www.uclan.ac.uk/schools/business<br />
Ting Yuan Yang<br />
Division of THE<br />
International Prize<br />
Awarded Find to out a THEmore about Tourism,<br />
international who has excelled finalist<br />
Hospitality studies with placement and in their Events courses at<br />
www.uclan.ac.uk/study<br />
where you will find detailed<br />
course information<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong><br />
www.instagram.com/the_uclan
04 08<br />
Berlin, Germany<br />
to meet the ever-changing demands of<br />
this dynamic business.<br />
one, Paulina commenting: “I have been to<br />
Berlin many times, but it was interesting to<br />
Our BA (Hons) International Tourism Management<br />
explore the alternative tourist attractions in<br />
Our first year students undertook an The students enjoyed a city walking tour, degree focuses on employability and develops a<br />
Berlin like the graffiti tour. It was an<br />
educational visit to the ‘on-trend’ city taking in sights such as the TV Tower responsive and business approach to the international<br />
amazing eye-opening experience.”<br />
break Blackpool<br />
destination with Dr. David Jarratt gaining panoramic views of the city, including travel and tourism industry. The course encourages<br />
and Dr. Dan Wright, the experience gave visits to key attractions such as Brandenburg you to acquire a constructive and critical<br />
The final day provided students the time to<br />
insight Students into work various with forms Merlin of Entertainments<br />
culturally Gate, the Reichstag and the Jewish Memorial understanding of the global tourism industry and<br />
explore some additional sights such as the<br />
based part tourism of their and studies! events.<br />
– the tour was also led by one of our very the wider socio-cultural, political, economic and<br />
Olympic Stadium, the Topography of Terror<br />
own; Asaf Leshem (a <strong>UCLan</strong> PhD student environmental in contexts in which it is placed.<br />
Museum and the infamous Bodyworlds<br />
Working closely with the Management Dark Tourism and professional tour guide in Exhibition.<br />
team to understand fundamental<br />
Berlin). The ‘Blue Man Group’ show, a “<strong>UCLan</strong> meal at stood out because of the amazing<br />
operations but also assisting in the<br />
Lindenbrau restaurant, and workshops lecturers, to facilities and worldwide industry<br />
Dr. Dave Jarratt commented: “Dan and I<br />
development of the business with the provide students with the chance to reflect connections.” – Sofia Nawaz<br />
think that this was a great visit for the<br />
opportunity to explore the Blackpool Cluster. what they learnt through their investigation students who not only learnt about various<br />
of destination and place branding were During also the first year, you will be introduced to the<br />
aspects of the experience, cultural and visitor<br />
“It’s great having the opportunity to visit experienced. destinations like subject of tourism as a social science, as well as<br />
economy, but also bonded and developed a<br />
Blackpool to gain an insight into the differing tourism<br />
introducing key business management themes, these<br />
stronger sense of group belonging.”<br />
management techniques of those places.” A graffiti – Emma tour/ Halford street art workshop was provide an a foundation which you will develop with<br />
especially big hit with the students, increasing complexity through until your critical<br />
and reflective final year.<br />
“Our trip to The Lakes gave<br />
great insight into the effective<br />
operation of some of The National Trust’s<br />
Cambodia,<br />
top tourist attractions. Hill Top was<br />
Asia<br />
particularly interesting and the tour guides<br />
This year, our final year students travelled<br />
to Cambodia for two weeks. The aim and<br />
purpose of this educational visit was to<br />
expose the students to industry related<br />
experiences in Siem Reap with the<br />
Lucy Hodge: Business Development Manager of the<br />
opportunity to work with the Green Gecko<br />
Blackpool Cluster of Attractions for Merlin<br />
Project<br />
Entertainments<br />
(a school<br />
Ltd.<br />
that supports children<br />
who previously lived on the streets of<br />
Siem “I really Reap) enjoyed for one the week. industry leaders that came in to<br />
speak with us, this gave me the motivation and<br />
Working with projects such as Green Gecko<br />
provides important learning opportunities<br />
for the students to apply numerous<br />
management skills including team work,<br />
planning, @THE_<strong>UCLan</strong><br />
project management,<br />
communication and problem solving.<br />
It also provides an opportunity to learn the<br />
significance of corporate and social<br />
Get Inspired:<br />
International<br />
Lake District<br />
Students enjoyed a scenic, factfinding<br />
tour to the Lake District to<br />
learn about sustainable tourism.<br />
The trip included a bespoke National<br />
Trust tour of the popular Beatrix Potter’s<br />
House and the quaint village of Hawkshead. All<br />
before a final pit stop at the Langdale and<br />
Brimstone Hotels to discover how sustainability<br />
and luxury can work in unison.<br />
were full of fun facts and knowledge about<br />
the great Beatrix Potter!” – Rachel Mawdsley<br />
responsibility – an important subject in<br />
today’s business environment!<br />
WHERE OUR GRADUATES ARE NOW!<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
uclantourism.blogspot.co.uk<br />
The students were challenged by a variety<br />
of working activities whilst at the project,<br />
dedication to push myself, and the realisation that I<br />
such as teaching local students, working on<br />
would one day be in a successful leading role.”<br />
a local farm, learning handicraft trades and<br />
skills Other and graduates organising have sporting secured work activities. with British<br />
Some Airways, of our Blackpool final years FC, Marriott, shared Hilton, their Cruise 118 &<br />
thoughts Gold Medal about Travel. their time with the Green<br />
Gecko Project:<br />
Shivani – “Personally, I learnt a lot from the<br />
children just by talking to them. The fact that<br />
they know exactly what they want in life, their<br />
motivation and drive to achieve their dreams<br />
really inspired me and reflect back to myself<br />
about what plans I have for my future.”<br />
www.instagram.com/the_uclan<br />
Tourism is currently one of the world’s<br />
fastest growing industries and we seek<br />
to equip you with a range of<br />
transferable skills, which can be used<br />
“I had some great tutors whilst studying<br />
who really engaged me in their classes.”<br />
– Cara Roberts<br />
Our degree focuses on employability, and you can<br />
take advantage of a paid internship on the sandwich<br />
route, providing opportunities to work within the<br />
sector throughout the world. Additionally, the<br />
programme provides the opportunity to study abroad,<br />
with students having the option to take their second<br />
year modules at our Cyprus Campus. Students can<br />
also take advantage of our local and international<br />
field visits and extensive industry links.<br />
“I recommend students take full advantage<br />
of the opportunities available at <strong>UCLan</strong>,<br />
such as going on work placement and<br />
utilising the knowledge available within<br />
the department to achieve your<br />
full potential.” – Hayley Bartholomew<br />
Hannah – “Working closely with such positive<br />
children was so refreshing and allowed me to<br />
consider my own life back home and realise<br />
how lucky I am.”<br />
During the second part of their trip, the<br />
students got to explore the true Cambodia.<br />
They visited sights such as the sombre Killing<br />
Fields site, the Landmine Museum, the<br />
infamous Angkor Wat and Tonle Sap,<br />
Buddhist temples and monastries, butterfly<br />
centres, learnt local crafts with the<br />
Backstreet Academy, experienced the<br />
Cambodia circus and much more!<br />
This week also allowed the students to work<br />
towards research topics as part of their<br />
module assessments. Students conducted<br />
:<br />
International<br />
At <strong>UCLan</strong> you will have the opportunity to take part in some unforgettable experiences.<br />
Through placements, internships, study visits and volunteering Hospitality in is a the global UK industry, and abroad where–<br />
We’ve got you covered!<br />
dealing with international guests may be a<br />
day-to-day occurrence. We support you to<br />
Our students this year have enjoyed a variety of opportunities, from running live events to undertaking a 48-week work<br />
develop intercultural communication skills<br />
placement or spending their second year studying at our Cyprus Campus. However, one of our most valued sources<br />
through our wide range of language courses.<br />
An Evening Around the World!<br />
For the last five years, we have teamed up with <strong>UCLan</strong>’s<br />
Catering Services to deliver practical tuition to<br />
students in the University’s restaurant and kitchen.<br />
The students were split into two groups and tasked<br />
to produce and deliver two evening dinners, they<br />
had duties in both kitchen and front of house.<br />
“It gave me a great opportunity to know<br />
the importance of food presentation. I also<br />
got a chance to learn the importance of correct<br />
ingredients with the right quantity to serve a meal. We have<br />
been preparing for a dinner ‘An Evening Around the World’<br />
for over 30 guests working in rotating roles of front of house<br />
Here’s a peek into what we got up to this year...<br />
This well-established course will give you the skills to be<br />
an effective manager within the global industry, whether<br />
you are thinking of developing your management skills<br />
to work in restaurants, bars, conferences, hotels or<br />
resorts. This industry focus is emphasised throughout all<br />
aspects of the programme, thus it will enable you to gain<br />
a competitive edge in the graduate job market. You can<br />
also personalise your study and your optional third year<br />
work placement according to your chosen career path.<br />
“I think <strong>UCLan</strong> was great. There are<br />
interesting, diverse modules and assessments<br />
each year, which keep you interested in the<br />
work and allow you to try new things.” –<br />
Graduate, Danny Thompson<br />
In the early stages of your degree, you will explore the<br />
hospitality industry and its development from an<br />
international perspective. You will look into the context<br />
of human resources and the field of customer service,<br />
additionally, all students will develop skills in food and<br />
beverage operations.<br />
Reykjavik and kitchen.” may be – Muhammad<br />
one of the smallest<br />
Reykjavik, Iceland<br />
capital cities in the world but this hasn’t<br />
deterred visitors from experiencing the<br />
plathora China of activities, landscapes and<br />
The course provides a strong management orientation<br />
natural wonders Iceland possesses.<br />
Lagoon and even caught not one – through the study destination of marketing from a management issues alongside perspective. the<br />
Students enjoy a sensational trip experiencing but two – glimpses of the Northern analytical Lights! approach The impression of talent I management, had whilst visiting applied Iceland<br />
Our the Chinese philosophy culture! here at <strong>UCLan</strong>: ‘You cannot<br />
research and was service that quality. the people The are international creative, lively nature and of<br />
teach the finer points of the visitor and<br />
Reflection on the trip was expressed the industry is they also live considered with inspiration more and detail insight. by Go there<br />
experience The trip included economy visits without to the offering Cazu Carving visits<br />
passionately by our students: conducting a with study an of adventurous current trends mind-set hospitality, and you won’t<br />
and Stones international and sightseeing experiences, around we the want ‘Land our of theCassandra (Event Management) corporate hospitality be disappointed and related all!” business events.<br />
courses Dragons’ to Chongqing. give a real understanding The students tried of 21st their –“The visit was magical. From start to finish –<br />
Century hand at making industry dumplings, and society.’ learning<br />
A life-changing experience." We support and encourage the planning of a placement<br />
calligraphy, the Chinese language and even<br />
year, with students taking up a range of opportunities<br />
Our taking second Kung year Fu lessons! students had the pleasure<br />
Alessandro (Hospitality working in 4/5* hotels in China, USA and New Zealand<br />
of layering up in Iceland! They absorbed the<br />
Management) – “The goal of this to trip the family entertainment resorts of Orlando, Florida.<br />
Icelandic “This was culture, a journey strolled of around a lifetime the city of<br />
was to hunt and uncover the secrets of the<br />
Reykjavik, for me, I took had a many dip in the memorable<br />
famous Blue<br />
Northern Lights whilst studying the“During my placement, one of my favourite<br />
experiences, thrilling adventures<br />
departments was reception, and after<br />
and I met amazing people that I will<br />
graduating I was offered a permanent role.<br />
never forget. I will always be thankful<br />
Both studying and work experience go<br />
to <strong>UCLan</strong> and our lecturers for this<br />
hand-in-hand and this is how you get the<br />
unforgettable experience!” – Alessandro Accica<br />
most from your degree!” – Susannah Holden<br />
research into various topics such as service<br />
quality, authenticity, orphanage tourism,<br />
volunteerism, education, development and<br />
political challenges; all within the context of<br />
their degree specialism. Students took the<br />
opportunity to immerse themselves into the<br />
Cambodian culture and expressed their<br />
feelings upon return:<br />
Sammie-Jo – “Overall amazing and lifechanging<br />
experience, definitely given me a new<br />
outlook on life and would do it all again in a<br />
heartbeat.”<br />
Kelly-Marie – “Cambodia was a life-changing<br />
experience, as it gave me an insight into what<br />
another hospitality culture is like.”<br />
of course enrichment are the various trips we run throughout the year – home or away!<br />
Lecturer Amanda Payne and Dr Daniel<br />
Wright – “To everyone at <strong>UCLan</strong> and in<br />
Cambodia who has supported and assisted<br />
in this successful and life-changing<br />
WHERE opportunity… a massive OUR thank GRADUATES you from ARE NOW!<br />
all of us!!!”<br />
Ben Hammond: Graduate scheme with Marriott<br />
Hotels in Liverpool. “<strong>UCLan</strong> has been one of the most<br />
amazing experiences of my life! The friendships that<br />
I’ve made will last for a lifetime with people from<br />
all over the globe, from China to Latvia to South<br />
Africa to Preston and many more.”<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
www.instagram.com/the_uclan<br />
@THE_<strong>UCLan</strong><br />
uclanhospitality.blogspot.co.uk<br />
05 09
06<br />
07<br />
Real World Experience<br />
Placements and Study Abroad<br />
<strong>UCLan</strong> are renowned for developing graduates who are<br />
highly employable and have strong entrepreneurial<br />
skills. All of our degree courses offer a 48-week work<br />
placement opportunity where students can work in a<br />
real business and gain vital work experience.<br />
We have linked up with internationally renowned<br />
companies and organisations such as Disney Florida, British<br />
Airways, Marriott Hotels, Liverpool Culture and Merlin Leisure<br />
to provide valuable placements for our students.<br />
There are also opportunities for work experience through short<br />
internships, placements and volunteering. Many of our students<br />
have been offered permanent employment or an internship<br />
following a work experience opportunity.<br />
Leigh Jones<br />
Event Management Corporate<br />
Events – <strong>UCLan</strong><br />
“I’ve been working within the Corporate Events team at <strong>UCLan</strong><br />
since September 2016, which has been a really great experience –<br />
fun and challenging all at the same time. I have supported the<br />
planning and delivery of a multitude of University events, with my<br />
time predominately spent working on the Lancashire Science<br />
Festival. This event took place (29 June – 1 July 2017) and<br />
it was a great success, attracting over 12,000<br />
visitors to the campus. The team has<br />
become my second family and<br />
I’m really going to miss<br />
them.”<br />
Helen Deane<br />
International Tourism<br />
Management -<br />
Walt Disney World, Orlando<br />
Gracie<br />
Donoghue<br />
Event Management -<br />
Gracie undertook an Erasmus year<br />
at Hogeschool Tio – Ultrecht, The Netherlands<br />
“Studying for a year in Holland was an amazing experience as it was something<br />
I had always wanted to do since I started at <strong>UCLan</strong>. Tio is one of the best schools in the<br />
Netherlands and I am so lucky to have spent a year there with amazing teaching from<br />
industry professionals, alongside a variety of students from all over the globe.<br />
I feel this has helped me within my degree as it has given me a cultural insight into the<br />
world of events and hospitality.<br />
During my time at Tio, I was lucky enough to be selected as one of the general<br />
managers for the annual ‘Hotel and Event’ week where students battled it out<br />
running their own hotel. Tio Ultrecht and Tio Amsterdam worked together to<br />
win, making Tio history being the first international hotel to have ever won!<br />
This experience has most definitely developed my leadership skills,<br />
communication skills and given me the chance to make friends and<br />
network with a variety of people.<br />
Studying at Tio also gave me hands-on experience, which I found extremely<br />
beneficial to developing the relevant skills needed to be successful. Picking up<br />
a basic understanding of the Dutch language and experiencing the Dutch<br />
culture has been beneficial to my future career goals because when I finish my<br />
time at <strong>UCLan</strong>, I would like to go back to the Netherlands to study a master's<br />
degree and potentially live and work there in the future.”<br />
Nadia<br />
Rumyantseva<br />
Event Management<br />
Graduate Vibe Tickets, UK<br />
“The Event Management staff provided me with<br />
plenty of support while I was looking for a suitable<br />
placement, I secured one at Vibe Tickets – which<br />
ended up being an amazing experience and<br />
secured me with a job after graduation in the<br />
same company as a ‘Marketing Executive’.”<br />
“I’m really enjoying working at the Walt Disney World<br />
Swan and Dolphin. The experience I have gained from<br />
working for such a large organisation will help me<br />
so much in the future.<br />
I am fully cross-trained in all Front <strong>Off</strong>ice<br />
departments, and have had a large part in<br />
helping successfully roll out a brand new<br />
internal software, formed close relationships<br />
and became a trainer for new staff.<br />
I have taken time to visit other places in the<br />
US and have learnt a number of different<br />
things about the American culture, this year<br />
has helped me grow as a person, made me think<br />
about what I want to do as a career and I<br />
really would recommend it to<br />
anyone.”<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong><br />
www.instagram.com/the_uclan
08<br />
Blackpool<br />
International<br />
Students work with Merlin Entertainments<br />
as part of their studies!<br />
Working closely with the Management<br />
team to understand fundamental<br />
operations but also assisting in the<br />
development of the business with the<br />
opportunity to explore the Blackpool Cluster.<br />
“It’s great having the opportunity to visit destinations like<br />
Blackpool to gain an insight into the differing tourism<br />
management techniques of those places.” – Emma Halford<br />
WHERE OUR GRADUATES ARE NOW!<br />
Lucy Hodge: Business Development Manager of the<br />
Blackpool Cluster of Attractions for Merlin<br />
Entertainments Ltd.<br />
“I really enjoyed the industry leaders that came in to<br />
speak with us, this gave me the motivation and<br />
Lake District<br />
Students enjoyed a scenic, factfinding<br />
tour to the Lake District to<br />
learn about sustainable tourism.<br />
The trip included a bespoke National<br />
Trust tour of the popular Beatrix Potter’s<br />
House and the quaint village of Hawkshead. All<br />
before a final pit stop at the Langdale and<br />
Brimstone Hotels to discover how sustainability<br />
and luxury can work in unison.<br />
“Our trip to The Lakes gave<br />
great insight into the effective<br />
operation of some of The National Trust’s<br />
top tourist attractions. Hill Top was<br />
particularly interesting and the tour guides<br />
were full of fun facts and knowledge about<br />
the great Beatrix Potter!” – Rachel Mawdsley<br />
dedication to push myself, and the realisation that I<br />
would one day be in a successful leading role.”<br />
Other graduates have secured work with British<br />
Airways, Blackpool FC, Marriott, Hilton, Cruise 118 &<br />
Gold Medal Travel.<br />
Tourism is currently one of the world’s<br />
fastest growing industries and we seek<br />
to equip you with a range of<br />
transferable skills, which can be used<br />
to meet the ever-changing demands of<br />
this dynamic business.<br />
Our BA (Hons) International Tourism Management<br />
degree focuses on employability and develops a<br />
responsive business approach to the international<br />
travel and tourism industry. The course encourages<br />
you to acquire a constructive and critical<br />
understanding of the global tourism industry and<br />
the wider socio-cultural, political, economic and<br />
environmental contexts in which it is placed.<br />
“<strong>UCLan</strong> stood out because of the amazing<br />
lecturers, facilities and worldwide industry<br />
connections.” – Sofia Nawaz<br />
During the first year, you will be introduced to the<br />
subject of tourism as a social science, as well as<br />
introducing key business management themes, these<br />
provide a foundation which you will develop with<br />
increasing complexity through until your critical<br />
and reflective final year.<br />
“I had some great tutors whilst studying<br />
who really engaged me in their classes.”<br />
– Cara Roberts<br />
Our degree focuses on employability, and you can<br />
take advantage of a paid internship on the sandwich<br />
route, providing opportunities to work within the<br />
sector throughout the world. Additionally, the<br />
programme provides the opportunity to study abroad,<br />
with students having the option to take their second<br />
year modules at our Cyprus Campus. Students can<br />
also take advantage of our local and international<br />
field visits and extensive industry links.<br />
“I recommend students take full advantage<br />
of the opportunities available at <strong>UCLan</strong>,<br />
such as going on work placement and<br />
utilising the knowledge available within<br />
the department to achieve your<br />
full potential.” – Hayley Bartholomew<br />
International<br />
An Evening Around the World!<br />
For the last five years, we have teamed up with <strong>UCLan</strong>’s<br />
Catering Services to deliver practical tuition to<br />
students in the University’s restaurant and kitchen.<br />
The students were split into two groups and tasked<br />
to produce and deliver two evening dinners, they<br />
had duties in both kitchen and front of house.<br />
“It gave me a great opportunity to know<br />
the importance of food presentation. I also<br />
got a chance to learn the importance of correct<br />
ingredients with the right quantity to serve a meal. We have<br />
been preparing for a dinner ‘An Evening Around the World’<br />
for over 30 guests working in rotating roles of front of house<br />
and kitchen.” – Muhammad<br />
China<br />
Students enjoy a sensational trip experiencing<br />
the Chinese culture!<br />
The trip included visits to the Cazu Carving<br />
Stones and sightseeing around the ‘Land of the<br />
Dragons’ Chongqing. The students tried their<br />
hand at making dumplings, learning<br />
calligraphy, the Chinese language and even<br />
taking Kung Fu lessons!<br />
“This was a journey of a lifetime<br />
for me, I had many memorable<br />
experiences, thrilling adventures<br />
and I met amazing people that I will<br />
never forget. I will always be thankful<br />
to <strong>UCLan</strong> and our lecturers for this<br />
unforgettable experience!” – Alessandro Accica<br />
Ben Hammond: Graduate scheme with Marriott<br />
Hotels in Liverpool. “<strong>UCLan</strong> has been one of the most<br />
amazing experiences of my life! The friendships that<br />
Hospitality is a global industry, where<br />
dealing with international guests may be a<br />
day-to-day occurrence. We support you to<br />
develop intercultural communication skills<br />
through our wide range of language courses.<br />
This well-established course will give you the skills to be<br />
an effective manager within the global industry, whether<br />
you are thinking of developing your management skills<br />
to work in restaurants, bars, conferences, hotels or<br />
resorts. This industry focus is emphasised throughout all<br />
aspects of the programme, thus it will enable you to gain<br />
a competitive edge in the graduate job market. You can<br />
also personalise your study and your optional third year<br />
work placement according to your chosen career path.<br />
“I think <strong>UCLan</strong> was great. There are<br />
interesting, diverse modules and assessments<br />
each year, which keep you interested in the<br />
work and allow you to try new things.” –<br />
Graduate, Danny Thompson<br />
In the early stages of your degree, you will explore the<br />
hospitality industry and its development from an<br />
international perspective. You will look into the context<br />
of human resources and the field of customer service,<br />
additionally, all students will develop skills in food and<br />
beverage operations.<br />
The course provides a strong management orientation<br />
through the study of marketing issues alongside the<br />
analytical approach of talent management, applied<br />
research and service quality. The international nature of<br />
the industry is also considered in more detail by<br />
conducting a study of current trends in hospitality,<br />
corporate hospitality and related business events.<br />
We support and encourage the planning of a placement<br />
year, with students taking up a range of opportunities<br />
working in 4/5* hotels in China, USA and New Zealand<br />
to the family entertainment resorts of Orlando, Florida.<br />
“During my placement, one of my favourite<br />
departments was reception, and after<br />
graduating I was offered a permanent role.<br />
Both studying and work experience go<br />
hand-in-hand and this is how you get the<br />
most from your degree!” – Susannah Holden<br />
WHERE OUR GRADUATES ARE NOW!<br />
I’ve made will last for a lifetime with people from<br />
all over the globe, from China to Latvia to South<br />
Africa to Preston and many more.”<br />
09<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong> www.instagram.com/the_uclan<br />
uclantourism.blogspot.co.uk<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
www.instagram.com/the_uclan @THE_<strong>UCLan</strong><br />
uclanhospitality.blogspot.co.uk
10<br />
The Event industry is a vast and<br />
growing sector with a wealth of<br />
opportunities to progress within<br />
conferences, corporate events,<br />
festivals, sports and so much more!<br />
Our BA (Hons) Event Management degree is<br />
vocationally oriented and designed for<br />
aspiring managers in the events industry.<br />
You will develop a wide range of<br />
professional and academic skills which<br />
you will then apply to organising live<br />
events throughout the course.<br />
We pride ourselves on knowing our<br />
students individually with course<br />
cohorts intentionally kept small.<br />
“With <strong>UCLan</strong> being a smaller university<br />
you really feel a part of a community and<br />
you're not just a number - the teachers<br />
actually know your name and are happy<br />
to help you.” – Caroline Hinchliffe<br />
We will provide you with a strong management<br />
orientation through a study of marketing and<br />
operational issues. The study of international<br />
corporate hospitality and business events<br />
develops an insight into business events. Careers<br />
are considered within the framework of talent<br />
management, which helps those who are<br />
preparing for the placement year – which can<br />
be taken in a wide range of organisations and<br />
countries. Our links with key event employers<br />
ensure that our courses remain current and help<br />
to equip you with the skills, knowledge and<br />
experience that employers need.<br />
Visit to Liverpool!<br />
The students went on an educational visit to Liverpool to discover<br />
various forms of culturally based events, tourism and hospitality<br />
right on our doorstep.<br />
“<strong>UCLan</strong> is surrounded by art and culture, only 40 miles<br />
across to Liverpool, the students explored Albert Dock,<br />
Liverpool’s most acclaimed galleries and museums,<br />
boutique shops, restaurants and bars. In true student spirit<br />
after a long day of sightseeing and taking in the history, we<br />
managed to stop off for a refreshment break. A great day out with<br />
everyone, but most importantly it showcased that the North West<br />
of England is thriving in the Tourism, Hospitality and Events<br />
industry.” – Ellie Martin<br />
Events in Action<br />
A module within your final year of study, you will be<br />
required to work in conjunction with a national<br />
charity to deliver your own event within the risk and<br />
safety management guidelines. This year our students<br />
were working with Cash 4 Kids and Barnardos. A host of<br />
events were planned, organised and implemented - raising<br />
over £4000 in total - such as a Casino night, Gatsby dinner,<br />
post-apocolyptic scare experience and loads more!<br />
Graduation<br />
The day that marks the first day of the rest of your lives!<br />
Our graduation ceremonies mark a special time<br />
when we celebrate and recognise the success and<br />
achievements of our graduates. It is also an important<br />
occasion for all those who have encouraged and<br />
supported our graduates during their time here and<br />
we are delighted to welcome our students' families<br />
and friends to our celebrations.<br />
Each year, we have the pleasure of congratulating<br />
students with awards for academic excellence in their<br />
subject areas, with the addition of two new awards<br />
this year.<br />
Liva Medne<br />
North of England<br />
Excellence Prize<br />
Best THE finalist on the<br />
Service Quality final<br />
year module<br />
Gregory Magill<br />
Davina Chaplin<br />
Memorial Prize<br />
Best Top-Up finalist.<br />
Gift of the Division<br />
Kelly-Marie Staunton<br />
Marriott Prize for Hospitality<br />
11<br />
The inaugural award of two graduation prizes<br />
is honouring the memory of a much-loved<br />
<strong>UCLan</strong> academic, Lynn Train. When Lynn<br />
Train passed away suddenly in July last year,<br />
a group of her students decided to fundraise<br />
in her name. After discussions with her<br />
husband, Rod, who is the course leader for<br />
<strong>UCLan</strong>’s event management degree, it was<br />
decided the money would be used to create<br />
the Lynn Train Memorial Prizes for Enterprise<br />
and for Consultancy – two modules in which<br />
she taught. Elise, 22, from Cleveleys received<br />
the consultancy prize in addition to<br />
graduating with a First. She said:<br />
“I am thrilled to have been awarded<br />
the Lynn Train Memorial prize for<br />
Consultancy. My time studying event<br />
management at <strong>UCLan</strong> has flown by<br />
and I feel that over the last three<br />
years, I have grown as a person.”<br />
You’re Hired! Student<br />
wins ‘Apprentice’<br />
style national<br />
industry award<br />
Joe Oakley won the top prize at the ‘Eventice 2017’, an ‘Apprentice’ style national<br />
competition open to all UK events students designed to find the very best<br />
up and coming talent in the industry. As the winner, Joe has been<br />
offered a job in the global sales team of international event company<br />
Easyfairs. Joe said: “It’s an incredible feeling to have won and I’m not<br />
quite sure it’s sunk in yet. It was an intense few days and I initially<br />
entered just to gain experience so to win is amazing and great<br />
recognition of the hard work I’ve put into the last three years.”<br />
WHERE OUR GRADUATES ARE NOW!<br />
Alice Cavassa: Project Executive for Hampton<br />
Medical.<br />
“I will always cherish the memories of my time<br />
at <strong>UCLan</strong>, especially the great atmosphere,<br />
the exceptional tutoring from my lecturers<br />
and the excellent quality of lectures.”<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong><br />
uclanevents.blogspot.co.uk<br />
www.instagram.com/the_uclan<br />
Georgie Rainford: Conference and Events Coordinator at The<br />
Best Western Royal Clifton Hotel and Spa, Southport.<br />
“The guidance, help and experience I gained through my degree<br />
was paramount to obtaining the graduate role I am in now.”<br />
Brett Spence<br />
Team Spirit Event<br />
Management Prize<br />
Best Event Management<br />
student by overall grade<br />
and industrial experience<br />
Stephanie Fitton<br />
Merlin Entertainments<br />
Prize for Tourism<br />
Best International Tourism<br />
finalist by overall grade<br />
Ting Yuan Yang<br />
Division of THE<br />
International Prize<br />
Awarded to a THE<br />
international finalist<br />
who has excelled in their<br />
studies with placement<br />
Best International Hospitality finalist by<br />
overall grade, Kelly also won the National<br />
Student Employee of the Year for UK against<br />
other universities and ultimately; secured a<br />
dream manager’s job in Guangzhou, China<br />
with hotel giant, Marriott.<br />
Speaking of her time at <strong>UCLan</strong>, Kelly-Marie said:<br />
“From interacting with various cultures, choosing to study<br />
at <strong>UCLan</strong> Cyprus, working in Nashville USA, volunteering in<br />
Cambodia and being chosen to work as a graduate at the<br />
Marriott Hotel, China – <strong>UCLan</strong> has been the best four years<br />
of my academic life and has offered me the most spectacular<br />
opportunities with memorable experiences.”<br />
<strong>UCLan</strong>TourismHospitalityandEvents<br />
@THE_<strong>UCLan</strong><br />
www.instagram.com/the_uclan
THE UCLAN EXPERIENCE<br />
STARTS HERE...<br />
WELCOME TO THE UNIVERSITY<br />
OF CENTRAL LANCASHIRE<br />
Preston is one of the<br />
greenest cities in the<br />
country, with over<br />
two-thirds of its area<br />
being either rural or<br />
green open spaces<br />
Preston awarded<br />
‘safe’ city<br />
status for<br />
nights out<br />
ONLY A 25-MINUTE<br />
DRIVE TO THE<br />
BEACH AND<br />
BRIGHT LIGHTS<br />
OF BLACKPOOL<br />
T<br />
LISTED AMONGST THE TOP 3.3% OF ALL WORLDWIDE UNIVERSITIES<br />
- Centre for World University Rankings 2017 (CWUR)<br />
FREE SPORTS MEMBERSHIP<br />
We’re investing serious money<br />
in your education with our<br />
multi-million pound Campus<br />
Masterplan<br />
TEAM UCLAN IS THE<br />
HOME TO OVER 50<br />
STUDENT SPORT<br />
CLUBS<br />
Compact city centre campus - shops, bars and restaurants on your doorstep<br />
Our Students’ Union<br />
has over 100 clubs and<br />
societies - you can<br />
even form your own!<br />
FANTASTIC LIBRARY<br />
FACILITIES AVAILABLE<br />
24/7 DURING TERM TIME<br />
Preston is the best place to live<br />
and work in the North West<br />
according to the Good Growth<br />
for Cities Index<br />
University of Central Lancashire, Preston, Lancashire, PR1 2HE<br />
COURSE ENQUIRIES:<br />
+44 (0)1772 892400<br />
cenquiries@uclan.ac.uk<br />
www.uclan.ac.uk<br />
StudyAt<strong>UCLan</strong><br />
@StudyAt<strong>UCLan</strong><br />
University of<br />
Central Lancashire<br />
This literature was compiled in October 2017 and all reasonable care has been taken to ensure its accuracy. We cannot guarantee that all courses<br />
will be available exactly as described; it may be necessary to vary the content or availability. Material changes will behighlighted in course<br />
documentation at the time any offer is made. The full list of options indicated may not all be delivered every year.<br />
We hope that you are happy with your <strong>UCLan</strong> experience; if not we have a complaints procedure in place, please email cenquiries@uclan.ac.uk<br />
or call 01772 892400.<br />
5369 10/17