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POPELCAVLAD|JIBUJACOBJOY|JOANNADOMANSKA|KASTRIOTSHABANI|KAANTARORA|DENISAPATRICIEBOŠANSKÁ


STRATEGY<br />

TheLOWESTPRICESareforthemostpopularproducts,withlesspopularproductscommandinghigherpricesanda<br />

greatermarginfor<strong>Amazon</strong>.<br />

WorktoearnrepeatpurchasesbyprovidingEASY-TO-USEFUNCTIONALITY,fastandreliablefulfilment,timelycustomer<br />

service,feature-richcontent,andatrustedtransactionenvironment.example:<strong>Amazon</strong>Prime.<br />

RangeofbusinessmodelINNOVATIONSfocussedonhardwareandnewservices:Kindlee-readers,FireTablet,smartphone<br />

andTV,Echo(usingtheAlexaArtificialInteligencevoiceassistant),grocerydelivery,<strong>Amazon</strong>Fashionandexpansiontothe<br />

business-oriented<strong>Amazon</strong>WebServices(AWS).<br />

CULTUREOFMETRICS<br />

,Technologyinfusesalofourteams,alofourprocesses,ourdecision-making,andourapproachtoinnovationineachof<br />

ourbusinesses.Itisdeeplyintegratedintoeverythingwedo”.<br />

SOFTWAREBASEDRECOMENDATION<br />

PARTNERSHIPSTRATEGY:(Drugstore.com (pharmacy),Living.com (furniture),Pets.com (petsupplies),Wineshopper.com<br />

(wines),HomeGrocer.com (groceries),Sothebys.com (auctions)andKozmo.com (urbanhomedelivery)<br />

POPELCAVLAD|JIBUJACOBJOY|JOANNADOMANSKA|KASTRIOTSHABANI|KAANTARORA|DENISAPATRICIEBOŠANSKÁ


THOMANN<br />

CULTUREOFMETRICS<br />

CUSTOMERLOYALITYPROGRAMMSFORSUPLEMENTPRODUCTS<br />

RECOMENDATIONSYSTEM<br />

POPELCAVLAD|JIBUJACOBJOY|JOANNADOMANSKA|KASTRIOTSHABANI|KAANTARORA|DENISAPATRICIEBOŠANSKÁ

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