BlockVote Process Book
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<strong>BlockVote</strong><br />
<strong>Process</strong> <strong>Book</strong> // Bibiana Bauer<br />
COURSE<br />
Spring 2018<br />
IxD4: Experience<br />
Aynne Valencia<br />
TEAM<br />
Bibiana Bauer<br />
Julian Crespo<br />
Joanne Lee
TABLE OF CONTENTS<br />
1. Project Brief<br />
6. Expert Interviews<br />
2. Concept<br />
7. Research Synthesis<br />
3. Features<br />
8. Concept Ideation<br />
4. Demo Video<br />
9. Prototyping<br />
5. Secondary Research<br />
10. Outcomes
Project brief<br />
Use emerging tech to make the<br />
voting experience more accessible.<br />
COURSE<br />
IxD4: Experience<br />
TIMELINE<br />
3 weeks<br />
Aynne Valencia<br />
PRIMARY ROLES<br />
TEAM<br />
Bibiana Bauer<br />
Julian Crespo<br />
Joanne Lee<br />
Project Manager<br />
Researcher<br />
Systems Thinker<br />
Filmmaker & Editor
Verizon<br />
9%41 AM<br />
100%<br />
Verizon<br />
9%41 AM<br />
<strong>BlockVote</strong><br />
100%<br />
Hello,<br />
California Voter!<br />
Your next local<br />
election will occur in<br />
37 06 57<br />
DAY HR MIN<br />
S<br />
S<br />
November 8, 2016<br />
INSTRUCTIONS:<br />
To vote tap the small circle to the left of<br />
each candidate.<br />
To vote for a write in canditate, tap the<br />
small circle and type the name.<br />
Presidential General Election<br />
PARTY-NOMINATED OFFICES<br />
HILLARY CLINTON<br />
for President<br />
TIM KAINE<br />
for Vice President<br />
Democratic<br />
Vote Now<br />
Cast your vote ahead of time.<br />
JILL STEIN<br />
for President<br />
AJAMU BARAKA<br />
for Vice President<br />
Green<br />
Home<br />
Ballot<br />
Alerts<br />
Profile<br />
DONALD J. TRUMP<br />
for President<br />
MICHAEL R. PENCE<br />
Home<br />
Ballot<br />
for Vice President<br />
Alerts<br />
Republican,<br />
American<br />
Independent<br />
Profile
<strong>BlockVote</strong> is a mobile voting app<br />
which uses blockchain technology<br />
to secure and verify your voter ID,<br />
and enable remote ballot casting.
<strong>BlockVote</strong> uses a two-part<br />
mobile app and ballot<br />
printer system to ensure<br />
that every vote is counted.
Voting System Integration
Video Walkthrough<br />
https://vimeo.com/258561688
<strong>Process</strong>
Secondary Research<br />
<br />
Expert Interviews<br />
<br />
Research Synthesis<br />
þ<br />
Concept Ideation<br />
<br />
Prototyping
Secondary Research
Who has the<br />
voting power?
http://data.voterparticipation.org/wp-content/uploads/2017/09/Report.VPC_.RAE-Demo-Report.2017.12.04-firev.pdf
http://data.voterparticipation.org/wp-content/uploads/2017/09/Report.VPC_.RAE-Demo-Report.2017.12.04-firev.pdf
How does blockchain<br />
actually work?
Data<br />
Previous<br />
Hash<br />
Hash<br />
https://www.youtube.com/watch?v=SSo_EIwHSd4&feature=youtu.be
Data<br />
Previous<br />
Hash<br />
Hash<br />
https://www.youtube.com/watch?v=SSo_EIwHSd4&feature=youtu.be
Data<br />
Previous<br />
Hash<br />
Hash<br />
https://www.youtube.com/watch?v=SSo_EIwHSd4&feature=youtu.be
Data<br />
Previous<br />
Hash<br />
Hash<br />
https://www.youtube.com/watch?v=SSo_EIwHSd4&feature=youtu.be
https://www.youtube.com/watch?v=SSo_EIwHSd4&feature=youtu.be
Why use blockchain?
Advantages of Blockchain<br />
1. Can’t be controlled by any single entity*<br />
2. Has no single point of failure<br />
*altering any unit of information on the blockchain would mean using<br />
a huge amount of computing power to override the entire network<br />
https://blockgeeks.com/guides/what-is-blockchain-technology/
Who’s using blockchain<br />
technology already?
https://cointelegraph.com/news/top-10-companies-of-the-blockchain-industry-in-2017
Expert Interviews
TAKEAWAY<br />
There are certain issues people<br />
are trying to solve with the<br />
implementation of blockchain,<br />
but we should focus more on<br />
the experience and less on the<br />
technology itself.<br />
ADAM<br />
BLOCKCHAIN DESIGNER<br />
IDEO
“"It's your responsibility to engage in<br />
politics. Your vote is the only way<br />
you can truly exist in this country.”<br />
-Adam
TAKEAWAY<br />
People respond to efforts<br />
which make politics and voting<br />
more fun and approachable.<br />
JIMMY<br />
FOUNDER<br />
BALLOT.FYI
““I am a “super user,” but even I still felt<br />
very uninformed when I was preparing to<br />
vote and thinking about how my vote would<br />
actually effect policy outcomes.”<br />
-Jimmy
TAKEAWAY<br />
Doing thorough and accurate<br />
research for both sides of every<br />
proposition and ballot measure<br />
can take weeks if not months<br />
to do— which means most<br />
people aren’t doing it.<br />
PETER<br />
POLITICAL EDUCATOR<br />
PETERRATES.COM
“You’ve got to convince people, who believe<br />
that their vote doesn’t matter or that the<br />
political process doesn’t care, [to vote].<br />
-Peter
TAKEAWAY<br />
In order for a vote to count in<br />
the state of California, there has<br />
to be a paper trail.<br />
YOLIE<br />
CANDIDATE FOR DISTRICT OFFICE<br />
DISTRICT 39
Research Synthesis
These are the current<br />
voting experiences…
Current IN-PERSON Voting Experience<br />
PRE-ELECTION<br />
ELECTION DAY<br />
AFTER<br />
IN PERSON<br />
VOTER<br />
Voter Registration Sent<br />
Voter Does Research<br />
Voter Notified<br />
Voter Views Registration Record<br />
Absentee Ballot Arrives<br />
Present Valid ID<br />
Refer to Notes<br />
8<br />
Ballots Cast<br />
9<br />
Receive a sticker<br />
I VOTED!<br />
Wait for the Results<br />
Polling Place Issued<br />
Baseline<br />
4<br />
1 5<br />
2<br />
3<br />
Navigate to Polls<br />
7<br />
Results are Finalized<br />
6<br />
10 11<br />
REGISTRATION LEARN TEACH PRE-VOTING VOTING CONFIRMATION<br />
ELECTIONS RESULTS<br />
FEELING<br />
• Registering is not terrible, but the<br />
methods are not human centered<br />
and is very antiquated.<br />
• I do not feel my energy and effort is<br />
matched by the system in place.<br />
• Sample ballots are a great resource that • Relying on • Election day for absentee and mail-in voters feels stress • Feel responsibile and •<br />
can inform voters of canditates and ballot voters to<br />
free and a sense of accomplished for benefiting from a<br />
valued for casting vote.<br />
measures.<br />
remember<br />
mail system.<br />
location and<br />
times presents<br />
errors.<br />
Anxiously watch as the<br />
media broadcast predictions<br />
like it’s a sport.<br />
Notify voter<br />
directly<br />
Finding a way<br />
to the polls is<br />
problematic<br />
No projections<br />
are in real time<br />
OPPORTUNITY<br />
Easier access to<br />
voter records<br />
This ballot<br />
is easily lost<br />
Potential for<br />
a single<br />
verification<br />
The processed is<br />
rush and can be<br />
intimidating
Current MAIL-IN Voting Experience<br />
PRE-ELECTION<br />
ELECTION DAY<br />
AFTER<br />
ABSENTEE<br />
VOTER<br />
Voter Registration Sent<br />
Voter Notified<br />
Voter Does Research<br />
Absentee Ballot Arrives<br />
Refer to Notes<br />
Ballots Cast<br />
Receive a sticker<br />
Wait for the Results<br />
Voter Views Registration Record<br />
I VOTED!<br />
Sample Ballot Received<br />
6<br />
7<br />
Baseline<br />
4<br />
1 5<br />
2<br />
3<br />
Results are Finalized<br />
8 9<br />
REGISTRATION LEARN TEACH PRE-VOTING VOTING CONFIRMATION<br />
ELECTIONS RESULTS<br />
FEELING<br />
• Registering is not terrible, but the<br />
methods are not human centered<br />
and is very antiquated.<br />
• I do not feel my energy and effort is<br />
matched by the system in place.<br />
• Sample ballots are a great resource that • Relying on • Election day for absentee and mail-in voters feels stress • Feel responsibile and •<br />
can inform voters of canditates and ballot voters to<br />
free and a sense of accomplished for benefiting from a<br />
valued for casting vote.<br />
measures.<br />
remember<br />
mail system.<br />
location and<br />
times presents<br />
errors.<br />
Anxiously watch as the<br />
media broadcast predictions<br />
like it’s a sport.<br />
Notify voter<br />
directly<br />
Lack of<br />
quality resouces<br />
No projections<br />
are in real time<br />
OPPORTUNITY<br />
Easier access to<br />
voter records<br />
This ballot<br />
is easily lost<br />
There is no<br />
feedback
þ<br />
Concept Ideation
How might we use<br />
blockchain to allow<br />
people to put more<br />
trust in political news?
FactBase<br />
Altruism and non-partisanship in the media is almost impossible<br />
to achieve and consumption of media can be a dangerous game.<br />
+ +
Content Curator<br />
Content Creator<br />
Content Consumer<br />
Content Verifier
How might we use<br />
blockchain to incentivize<br />
voters to get involved with<br />
their political education?
Block-In<br />
Mock pre-vote using blockchain and political trivia<br />
+ +
Daily trivia on upcoming<br />
ballot measures.<br />
Everyone can vote once,<br />
but ONLY once per day.
How might we use<br />
blockchain to personalize<br />
the pre-vote experience?
Voter Box<br />
Self-contained box mailed<br />
out to voters ahead of<br />
time with instructions<br />
and resources on how to<br />
prepare for election day.
Users share<br />
package to others<br />
Contribute and learn about<br />
political content near you.<br />
Quality is guaranteed using Blockchain.<br />
=
How might we use<br />
blockchain to enable<br />
mobile voting?
<strong>BlockVote</strong><br />
A mobile app which uses blockchain to verify voter ID and<br />
ballot selections to allow people to vote from their phone.
Prototyping
App Flow<br />
SIGN UP<br />
FULL NAME<br />
VERIFY ID<br />
BLOCKCHAIN ID<br />
CREATED<br />
HOME<br />
ADDRESS<br />
DRIVERS LICENSE /<br />
STATE PHOTO ID<br />
CREATE MASTER<br />
PASSWORD<br />
VOTE NOW<br />
BALLOT MEASURES<br />
BALLOT MEASURES<br />
BALLOT MEASURES<br />
DATE OF BIRTH<br />
ELECTION RESULTS<br />
ID match?<br />
CAST BALLOT<br />
BALLOT REVIEW<br />
Registered<br />
voter?<br />
BALLOT PROCESSED<br />
LINK TO EXTERNAL<br />
REGISTRATION<br />
CONTACT SUPPORT<br />
BALLOT RECIEPT<br />
CONFIRMATION
Wireframes
Systems Mapping
ProtoPie Prototype
Outcomes
What I Learned<br />
Above all my greatest learning from this project was the sheer magic<br />
of collaboration. We had an absolutely amazing team and we all<br />
worked together to both take advantage of each other’s strengths as<br />
well as help each other up in more challenging issues. I learned that<br />
some of the greatest assets for any team are communication, shared<br />
passion, and the willingness to take the initiative.<br />
I also learned that emerging tech can be difficult to understand and<br />
implement, and as designers it’s not our job to figure how to fix the<br />
more technical problems that may be underlying certain things like<br />
blockchain, however, we can take what’s working already a think<br />
about new ways to use it or make it more accessible to others.
What I Would Do Differently<br />
Our team took a fairly research-heavy approach with this project,<br />
which proved to be an invaluable effort especially since we were<br />
dealing with a new and previously unfamiliar technology, blockchain.<br />
However, the cost of spending so much time on research was that we<br />
didn’t have any time to do any validation or user testing. If we were to<br />
go back and do anything differently I would encourage our team to<br />
get out and validate our concept with voters and test the app on real<br />
users to ensure proper accessibility metrics.
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