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The Big I Washington Spring 2018

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Faculty Response: ACV is typically all that’s<br />

owed. People don’t question that in an<br />

auto liability claim. <strong>The</strong>y don’t expect the<br />

liability carrier to replace their totaled car<br />

with a new one. But they don’t understand<br />

not getting all the damage to other types<br />

of property paid, or having a deduction for<br />

depreciation.<br />

How the law measures ACV is often different<br />

than replacement cost less depreciation. A<br />

common legal measure is the difference in<br />

the value of the property before and after<br />

the loss.<br />

I sat as a juror years ago on what turned out<br />

to be a subro case, though you couldn’t tell<br />

that in the legal proceedings. In court, the<br />

insured was suing a TV manufacturer for<br />

faulty circuitry that started a fire. Once we<br />

decided that the TV was responsible, the<br />

judge instructed us to determine the ACV of<br />

the property. We were given copies of the<br />

property lists from their claim and ultimately<br />

awarded about 40 cents on the RC dollar,<br />

partly because we weren’t very sympathetic<br />

to the insured. All of that money went back<br />

to the HO carrier.<br />

Faculty Response: I hate to say it (because<br />

it’s from the “left coast”), but California’s<br />

approach is quite fair. Returning the insured<br />

to the “fair market value,” or cost of repair,<br />

is exactly what most people would expect.<br />

<strong>The</strong>y do NOT expect to be told, “Your<br />

building (we think) has depreciated by X<br />

percent so here is our settlement, have a<br />

nice day.”<br />

Faculty Response: I had almost this same<br />

question yesterday from an Indiana agent<br />

except the accident involved an at-fault<br />

driver insured under a Business Auto form.<br />

<strong>The</strong> damage was to a commercial building<br />

and the adjuster for the at-fault driver wants<br />

to depreciate the damage to the build<br />

by 30 percent. <strong>The</strong> agent for the at-fault<br />

driver feels this is incorrect, as do I. I know<br />

if someone damages my building I want it<br />

fixed – and I sure don’t want to have MY<br />

insurer pay (it would be subject to a $$$$<br />

deducible). Plus, the way the markets are<br />

today, my insurer would nonrenew me,<br />

my premiums go up, and I get my friendly<br />

lawyer to sue everyone in sight.<br />

With regard to settling with the HO carrier<br />

and letting them subrogate. Question: Does<br />

the deductible apply? Answer: YES. Will the<br />

HO carrier cancel? Answer: Probably. <strong>The</strong><br />

insured does not understand “subrogation”<br />

(and I’m not sure some insurers do either).<br />

Another question: If you take this approach,<br />

is this loss charged to the HO agent?<br />

Most likely the insured is out the deductible,<br />

but at least they get replacement cost<br />

otherwise. <strong>The</strong> HO insurer would get back<br />

part of the payment (though probably<br />

not enough to reimburse the insured the<br />

deductible). With the insurer negotiating,<br />

rather than the insured, I’d bet the<br />

liability insurer would back off on the 30<br />

percent depreciation to something more<br />

reasonable. <strong>The</strong> building would have to<br />

be in a poor state of repair to demand that<br />

much depreciation.<br />

Q: “This question has to do with a claim<br />

arising under the CGL. I have a plumbing<br />

contractor who installed a hot water heater<br />

and forgot to secure a fitting, resulting in<br />

water leaking out. By the time the claimant<br />

discovered this, the hardwood floors had<br />

buckled and the carpet was ruined.<br />

“Here’s the problem ... the claims adjustor<br />

for my contractor has told the claimant that<br />

they’re only legally liable for the damages<br />

on an ACV basis, not replacement cost. So<br />

the claimant will not be put back whole. I<br />

asked the adjustor to show or tell me where<br />

“legal liability” on a 3rd party property<br />

damage claim was defined as ACV. He said<br />

that it was common law (state of Alabama).<br />

“I’ve been in this business for a long time and<br />

can’t believe that, if this is the case, I haven’t<br />

had any complains about the settlement of<br />

these kind of claims. Now for the first time<br />

ever, I have an insured, a claimant, and<br />

contractor raising heck with me about the<br />

settlement. Got any suggestions or words<br />

of wisdom?”<br />

A: <strong>The</strong> only “words of wisdom” I can give<br />

you are those of the 16th century French<br />

physician Francois Rabelais: “What can’t<br />

be cured must be endured.” Of course,<br />

your insured probably isn’t interested in<br />

what some old dead guy thinks about the<br />

situation.<br />

I agree that, often,<br />

these claims are<br />

just settled and<br />

the insured gets<br />

his/her property<br />

replaced, but there<br />

is some basis in<br />

law in many (or<br />

“YOUR INSURED PROBABLY<br />

ISN’T INTERESTED IN WHAT<br />

SOME OLD DEAD GUY THINKS<br />

ABOUT THE SITUATION.”<br />

<strong>Big</strong> <strong>Washington</strong> SPRING <strong>2018</strong> 25

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