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Magento return manager extension by Knowband

Magento return manager extension by Knowband allows the Online shoppers raise the return/refund/replacement request of the product in the front end of the store.

Magento return manager extension by Knowband allows the Online shoppers raise the return/refund/replacement request of the product in the front end of the store.

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<strong>Knowband</strong>: <strong>Magento</strong> Return Manager<br />

Extension<br />

<strong>Magento</strong> Return Manager <strong>extension</strong> <strong>by</strong> <strong>Knowband</strong> adds the<br />

functionality to manage <strong>return</strong> requests for any order placed <strong>by</strong> a<br />

customer as well as a guest customer. The <strong>Magento</strong> order <strong>return</strong><br />

<strong>manager</strong> <strong>extension</strong> adds a link to the front-end through which any<br />

customer/guest customer can apply for <strong>return</strong> of any product<br />

contained in a order placed earlier.<br />

The <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> module gives the facility to buyers to<br />

easily place the <strong>return</strong>/refund/replacement request. They have an<br />

option to <strong>return</strong> the whole cart or even a single product from the cart.<br />

With easy <strong>return</strong> improve the user experience as well as boost the<br />

conversion rate of the website.<br />

How would a website owner benefit from the<br />

<strong>Magento</strong>2 <strong>return</strong> <strong>manager</strong> <strong>extension</strong>?


With the easy <strong>return</strong>, more customers will be attracted to shop with<br />

you- In the era of huge competition from the similar eCommerce sites,<br />

if you secure even the slightest competitive advantage against your<br />

rivals, you will score fortunes with your conversions. What most of the<br />

eCommerce shoppers fear is the tricky <strong>return</strong> procedures of the<br />

eCommerce websites. By installing the <strong>Magento</strong> 2 <strong>return</strong> <strong>manager</strong> on<br />

your website, you can make sure that these tricky procedures are<br />

converted to the easiest ones.<br />

Single product <strong>return</strong>: The <strong>return</strong> <strong>manager</strong> will allow customers to<br />

<strong>return</strong> the whole cart or even a single product from the cart. This<br />

feature of the <strong>return</strong> <strong>manager</strong> will make sure that customers do not<br />

have to <strong>return</strong> the whole bulk in order to <strong>return</strong> a single product. Thus,<br />

preventing a serious loss that could happen if your <strong>Magento</strong> 2 <strong>return</strong><br />

<strong>manager</strong> could not handle single product <strong>return</strong>.<br />

Every request is not a <strong>return</strong> request: Not every customer wish<br />

to <strong>return</strong> a product or to get a refund. Some might even want to<br />

replace or exchange a product. If your <strong>return</strong> <strong>manager</strong> <strong>extension</strong><br />

treats every <strong>return</strong> request as a refund request, then it is a serious<br />

threat to your conversion rate as a whole.<br />

The functionality of the <strong>Knowband</strong> <strong>Magento</strong> Return<br />

Manager Extension:


●<br />

<strong>Magento</strong> product <strong>return</strong> <strong>manager</strong> <strong>extension</strong> offers the customer<br />

orGuest users an efficient way to place <strong>return</strong>/refund/replacement<br />

requests for purchased products easily.<br />

●<br />

This <strong>Magento</strong> order <strong>return</strong> <strong>manager</strong> <strong>extension</strong> provide an option<br />

the registered customers to view the all their RMA requests<br />

directly from their My account section.<br />

● With the help of this <strong>Knowband</strong> <strong>Magento</strong> <strong>return</strong> <strong>manager</strong><br />

<strong>extension</strong>, the admin can create the <strong>return</strong> from the backend on<br />

behalf of the Customer <strong>by</strong> entering the email.<br />

●<br />

The Store can be created their own <strong>return</strong> policy form the admin<br />

panel of the <strong>Knowband</strong> <strong>Magento</strong> RMA system.


●<br />

Store admin can manage the pending RMA request within the<br />

admin under Active <strong>return</strong> section.<br />

●<br />

The <strong>Magento</strong> order refund <strong>extension</strong> enables the Online retailers<br />

to customize the <strong>return</strong> slip as per the business requirement.


●<br />

Request approval and notification is sent the <strong>Magento</strong> store to<br />

Customer through pre-defined e- mail templates. Notification<br />

emails are sent automatically to the Customer. Apart form this,<br />

the <strong>Magento</strong> RMA allows the store admin to select and customize<br />

email templates as per the store’s requirements.


●<br />

The Store Admin can add or delete the <strong>return</strong> reasons form the<br />

backend of the <strong>Knowband</strong> <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> <strong>extension</strong>.<br />

●<br />

The <strong>Magento</strong> order <strong>return</strong> <strong>manager</strong> <strong>extension</strong> <strong>by</strong> <strong>Knowband</strong><br />

allows the store admin to view the complete list of the raised RMA.<br />

●<br />

The <strong>Magento</strong> store admin can approve or deny the customer<br />

<strong>return</strong> request form the backed of the <strong>Magento</strong> <strong>return</strong> <strong>manager</strong><br />

<strong>extension</strong>.<br />

●<br />

The <strong>Magento</strong> RMA allows the <strong>Magento</strong> store admin to add the<br />

custom <strong>return</strong> statuses.<br />

●<br />

●<br />

Admin Benefits: <strong>Magento</strong> Return Manager Extension<br />

The e-merchant can set maximal size for file attachments.


●<br />

<strong>Magento</strong> <strong>return</strong> <strong>manager</strong> <strong>extension</strong> enables the admin to map a<br />

single <strong>return</strong> policy to multiple product categories.<br />

●<br />

The <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> <strong>extension</strong> can help the admin to<br />

manage the customer <strong>return</strong>/refund/replacement request easily.<br />

● The <strong>Magento</strong> order <strong>return</strong> <strong>manager</strong> boost the customer<br />

engagement and revenue of the website<br />

●<br />

The <strong>Magento</strong> refund <strong>manager</strong> <strong>extension</strong> is equally a delight for<br />

customers as well due to its easy, user-friendly interface.<br />

●<br />

The <strong>Magento</strong> RMA <strong>by</strong> <strong>Knowband</strong> provides timely information to<br />

the admin and customers regarding the change in status of <strong>return</strong><br />

request.<br />

●<br />

●<br />

●<br />

Facilitates easy interaction between the user and the customer.<br />

Customer Benefits: <strong>Magento</strong> Return Manager Extension<br />

The <strong>Magento</strong> RMA provides three options to the customers - Get<br />

Store Credit, Replacement or Refund.


●<br />

The Online shoppers can create the <strong>return</strong>/refund/replacement<br />

RMA requests for full or partial product.<br />

●<br />

The <strong>Magento</strong> order <strong>return</strong> <strong>manager</strong> <strong>extension</strong> <strong>by</strong> <strong>Knowband</strong><br />

allows the eCommerce buyers to view the <strong>return</strong> status and <strong>return</strong><br />

history from the My Account page.<br />

For more information about the <strong>Knowband</strong> <strong>Magento</strong> Return Manager<br />

Extension:<br />

<strong>Knowband</strong> <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> user manual link<br />

<strong>Knowband</strong> <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> admin demo link<br />

<strong>Knowband</strong> <strong>Magento</strong> <strong>return</strong> <strong>manager</strong> front demo link<br />

For more <strong>Magento</strong> <strong>extension</strong>, visit <strong>Knowband</strong>.


For any query or customization request for <strong>Magento</strong> Return<br />

Manager Extension as per your business requirement, you can<br />

contact usat support@knowband.com.

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