KwaZulu-Natal Business 2018-19 edition

KWAZULU-NATAL
BUSINESS
2018/19 EDITION
THE GUIDE TO BUSINESS AND INVESTMENT
IN KWAZULU-NATAL PROVINCE
JOIN US ONLINE WWW.GLOBALAFRICANETWORK.CO.ZA | WWW.KWAZULUNATALBUSINESS.CO.ZA

Welcome
to Durban!
A lifestyle of business and pleasure together.
Facilitating sustainable investment in Durban
for the benefit of all
Invest Durban (DIPA) is an entity of the
eThekwini Municipality, recommended by
the Durban City Council and organised
private business as the most appropriate
vehicle to stimulate economic growth and
new investment in the Durban metropolitan
area.
Invest Durban’s primary objective is
to facilitate sustainable investment in
Durban for the benefit of all through the:
• Proactive investment promotion
and marketing of Durban Metro as a
premium investment destination
• Proactive communication and
marketing of the City’s large investment
projects and core strategies
• Identification and development of new
investment and business infrastructure
opportunities, especially for previously
disadvantaged groups
• Attraction, support and facilitation
for prospective foreign investors in
Durban
• Improvement in the investment and
economic development environment,
in partnership with National, Provincial,
City and Business Authorities.
Invest Durban offers:
• Investment Services
• Destination Services
• Business Establishment and
• Administration Services

Doing business in Durban
Durban has been developed around
a natural ocean port, which plays a key
role in the city’s economy and that of
South Africa.
Strategic location
The port of Durban is modern and wellequipped.
It offers investors a range of
competitive and strategic advantages. The
city has emerged as the de facto coastal
trade ‘gateway’ to Southern Africa. It boasts
the largest port in Africa, as regards value of
cargo, and is South Africa’s premier general
cargo and container port. It is positioned
to access international shipping links to the
Americas, Europe, the Persian Gulf, South
East Asia, the Pacific Rim and Australia/New
Zealand and perfectly located for the transshipment
of cargoes between Eastern,
Middle-Eastern and Western economies.
Infrastructure
Durban offers established and advanced
road, rail, sea, air and ICT network
infrastructure.
Quality transport systems include:
• Port operation facilities
• Rail network – cargo and passenger
• International airport with air cargo
facilities
• Extensive road network with national and
regional linkages
• Oil/petroleum pipeline to Gauteng and
Free State Provinces
• Gas pipeline emanating from Sasol, in
Mpumalanga province.
Durban provides a number of new
opportunity areas for business investors,
both large and small.
Investment opportunities may be
categorised into the following fields:
• Agriculture
• Property Development
• Manufacturing
• Knowledge Sector
• Tourism
• Commerce
• Public-Private Partnerships.
Invest Durban, eThekwini Municipality
11th Floor, 41 Margaret Mncadi Avenue (old Vic. Embankment),
Durban, 4001 South Africa
Tel: +27 31 311 4227 | Email: invest@durban.gov.za
Website: www.durban.gov.za

EST 1856
DURBAN CHAMBER
OF COMMERCE AND
INDUSTRY NPC
INCREASED INVESTMENT
IN THE CITYʼS ECONOMY
INSTITUTIONAL
PARTNERSHIP &
COLLABORATION
SMME
SKILLS DEVELOPMENT
AND EDUCATION
TO CREATE ECONOMIC
GROWTH AND JOBS
DEVELOPMENT OF
VIBRANT SMALL
BUSINESS SECTORS
& SUSTAINABLE
ENTERPRISES WITHIN IT
PROVISION AND
MAINTENANCE
OF ADEQUATE
INFRASTRUCTURE
WORKING
TOWARDS
ACHIEVING
DCCI
CREATION OF
MEANINGFUL
EMPLOYMENT
BUILDING
AN ICONIC
REPUTATION AS A
GREEN CITY
ACHIEVEMENT OF
‘INTERNATIONAL
DESTINATIONʼ
STATUS FOR LEISURE,
BUSINESS & TOURIST
REJUVENATION OF
THE INNER-CITY
CRIME & GRIME
FREE CITY
1 GOAL TO MOVE OUR BUSINESS FORWARD
www.durbanchamber.co.za
g+

The Durban Chamber of Commerce and Industry NPC has
mushroomed, from its small beginnings in 1856 to a substantial
association, respected by its sister chambers throughout the
country. Currently the oldest and largest metropolitan chamber
in Africa, we add value to our chamber members through our
robust interactions and partnerships with both the private and
public sector. These initiatives are in addition to the many great
services offered, such as the business information we distribute
to our members and the entire Durban business community, as
well as the system of standing committees, also known as forums,
that meet regularly to consider relevant issues within the
sectors that the various committees represent.
DCCI NPC
Vision:
DCCI NPC
Mission:
To be recognised as a world-class business chamber and
a united voice of business in the eThekwini Municipal
area and beyond
To contribute towards creating a conducive economic and
business environment in Ethekwini Municipal area and
beyond, as well as providing services specifically relevant
to small and large businesses operating in the region.
Services offered by the Durban Chamber of Commerce and Industry NPC:
1 Enterprise Development Beneficiary Status
2. Fully equipped Conference Centre
3. CIPC services
4. Durban Chamber Procurement Portal
5. Certificates of Origin
6. ATA Carnet
7. Carnet de Commerce
Call Us
8. Credit Reference Checks
9. First line HR/IR advice and support
10. Seminars and Workshops
11. Policy and Advocacy Department providing
reliable and relevant policy perspective
12. Employee Health, Wellness, Safety Advice and
Support
Today to become part of Durban business gateway
to emerging markets.
Chamber Square, Lion Match Office Park,
892 Umgeni Rd, Durban, 4001
P.O BOX 1506 Durban,
4000, South Africa
031 335 1000
031 335 1288
chamber@durbanchamber.co.za
www.durbanchamber.co.za

CONTENTS
CONTENTS
KwaZulu-Natal Business 2018/19 Edition
Introduction
Foreword8
KwaZulu-Natal’s unique guide to business and investment.
Special features
Trade & Investment KwaZulu-Natal 10
Promoting the province as an investment destination and
facilitating international trade.
Introducing the province of KwaZulu-Natal 12
Investment opportunities abound in a wide variety of sectors.
Durban’s inner city is to be revitalised 22
New plans and a North Coast boom offer investment
opportunities in eThekwini.
Supertech Group takes top honours 26
The Supertech Group took top honours at the BMW SA
National Dealer Awards.
New areas are attracting investment 28
Industrial parks are planned for every district in KwaZulu-Natal.
Economic sectors
Agriculture46
A new cold-storage facility at Dube TradePort is good news
for farmers.
Sugar47
Sugar production is on a downward trend.
Forestry and paper 50
South African companies have a global presence.
Mining54
Mineral sands are mined in the north.
KWAZULU-NATAL BUSINESS 2018/19
4

Support UNIZULU Students
Invest in Future Leaders
Established in 1982, the UNIZULU (University of Zululand) Foundation is a non-profit
organisation which seeks to support the University and community through initiating
and sustaining long-term partnerships with donors based on identified specific needs
of the two spheres.
Through its constant efforts to obtain third-stream income (funds either than student
fees and government grants or research awards) the Foundation has, over several
years, secured funding that has culminated in countless student bursaries while also
contributing towards the implementation of institutional projects.
Why Support UNIZULU?
UNIZULU is an institution with unique and compelling needs which include, among others,
that:
• 75% of our 17 544 students are financially needy.
• There are inadequate student accommodation facilities on campus and in
the region.
• There is a lack of suitable postgraduate accommodation or study/research
facilities.
• 75% of our students are supported by the National Student Financial Aid
Scheme (NSFAS) but only for undergraduate study. The reality about NSFAS
support is that the applications of many more students are not processed
thus these students require urgent support.
The Foundation is appealing to private and public institutions, alumni and individuals for
support in the form of donations, grants, bursaries, learnerships and Work-integrated
Learning (WIL) programmes. The latter is vital for UNIZULU’s growth as a unique institution,
in a rural context, with the potential to become a vibrant and value-adding economic hub.
Banking Details:
Location:
University of Zululand Foundation
T 12
Account Number: 52165778105
Thandanani Complex
First National Bank, Empangeni
Branch Code: 220130
For further information email naikerp@unizulu.ac.za / israelc@unizulu.ac.za or call 035 902 6245

CONTENTS
Oil and gas 55
Richards Bay is set to host a liquid natural gas plant.
Manufacturing60
A Durban shipyard is making tugs for Transnet.
Automotive 64
An automotive supplier park is under construction.
Energy70
Biomass is producing energy in northern KwaZulu-Natal.
Water71
New water infrastructure is being built.
Tourism72
KwaZulu-Natal is investing in tourism.
Education and training 76
The private sector is growing quickly.
Banking and financial services 78
Local finance agency aims to become a bank.
Development finance and SMME support 80
Agri-processing is lucrative for entrepreneurs.
Government
KwaZulu-Natal Provincial Government 83
A guide to KwaZulu-Natal’s provincial government
departments.
KwaZulu-Natal Local Government 84
A guide to KwaZulu-Natal’s metropolitan, district and local
municipalities.
References
Sector contents 44
Index88
Map
KwaZulu-Natal municipalities. 28
KWAZULU-NATAL BUSINESS 2018/19
6

Unlocking Economic Potential
The South Coast has many natural, economic
and structural advantages:
• Market access – gateway to the Eastern Cape,
close proximity to Durban Harbour
• Direct flights to Johannesburg daily from Margate
Airport, and weekly to Cape Town
• Skilled workforce
• Ease of doing business, government committed to
supporting business
• Competitive operative environment – Ugu offers
investors many advantages including competitive
labour costs and low cost of living
• Subtropical climate
Let Ugu South Coast Development Agency
assist you
Ugu South Coast Development Agency is
responsible for ensuring that foreign investors
have the information and support they need to
take advantage of the business opportunities in
the following sectors:
• Property Development
• Agriculture
• Tourism
• Ocean Economy
• Small-scale Mining
• Manufacturing
Endless Opportunities
With abundant natural advantages, close proximity to
fast-growing SA economies, a well-skilled workforce
and a stable economy, Ugu represents an unrivalled
investment destination.
How we help investors
We understand the complexities of investing and
provide the information required for you to make good
investment decisions in a coordinated approach that
saves investors time and money.
Our specialist investment team provides a range of
business and investment services to investors:
• Detailed industry knowledge about business costs
• Preparing business cases
• Arranging site visits
• Introduction to industry and service providers
• Government liaison
• Market intelligence
• Partnering with local councils, economic
development agencies/departments and
private service providers to identify investmentready
projects.
Snapshot of Ugu – South Coast Region
Province: KwaZulu-Natal
Economic Hub/City: Port Shepstone
Climate: Subtropical
Summer: 20 O to 31 O C
Winter: 15 O to 22 O C
Coastline: 112km
Total area: 5,047km 2 (1,949mi 2 )
Population: 722,484
Airport: Margate Airport
www.uscda.org.za • info@uscda.org.za • 039 682 3881

CREDITS
KwaZulu-Natal
Business
A unique business and investment guide.
The 2018/19 edition of KwaZulu-Natal Business is the 10th issue of
this highly successful publication that, since its launch in 2008,
has established itself as the premier business and investment
guide for the KwaZulu-Natal Province.
In addition to the regular articles providing insight into each of the key
economic sectors of the province, there are special features on the investment
prospects of Durban (eThekwini) and on the specific attractions
for investors of other regions throughout the province.
We are pleased to include a survey of the province’s economy from
Trade & Investment KwaZulu-Natal, the dedicated trade and inward investment
promotion agency that promises to be “your knowledge partner
in business”.
To complement the extensive local, national and international distribution
of the print edition, the full content can also be viewed online at www.
kwazulunatalbusiness.co.za. Updated information on KwaZulu-Natal is also
available through our monthly e-newsletter, which you can subscribe to
online at www.gan.co.za, in addition to our complementary business-tobusiness
titles that cover all nine provinces as well as our flagship South
African Business title.
Chris Whales
Publisher, Global Africa Network Media
Email: chris@gan.co.za
CREDITS
Publisher: Chris Whales
Publishing director: Robert Arendse
Editor: John Young
Online editor: Christoff Scholtz
Art director: Brent Meder
Design: Tyra Martin
Production: Lizel Olivier
Ad sales: Sydwell Adonis, Gavin
van der Merwe, Sam Oliver,Gabriel
Venter, Jeremy Petersen, Shiko
Diala, Joseph Gumbo, Vanessa
Wallace, Reginald Motsoahae and
Siya Sthunda.
Managing director: Clive During
Administration & accounts:
Charlene Steynberg and
Natalie Koopman
Distribution & circulation
manager: Edward MacDonald
Printing: FA Print
DISTRIBUTION
KwaZulu-Natal Business is distributed internationally on
outgoing and incoming trade missions; to foreign offices
in South Africa’s main trading partners; at top national and
international events; through the offices of foreign representatives
in South Africa; as well as nationally and regionally
via chambers of commerce, tourism offices, trade and
investment agencies, provincial government departments,
municipalities, airport lounges and companies.
COPYRIGHT | KwaZulu-Natal Business is an independent publication
published by Global Africa Network Media (Pty) Ltd. Full copyright to
the publication vests with Global Africa Network Media (Pty) Ltd. No part
of the publication may be reproduced in any form without the written
permission of Global Africa Network Media (Pty) Ltd.
PHOTO CREDITS | Pictures supplied by: Business Partners, Thinkstock,
Coastal TVET College, Transnet National Ports Authority, Toyota and
iStock.
PUBLISHED BY
Global Africa Network Media (Pty) Ltd
Company Registration No: 2004/004982/07
Directors: Clive During, Chris Whales
Physical address: 28 Main Road, Rondebosch 7700
Postal address: PO Box 292, Newlands 7701
Tel: +27 21 657 6200 | Fax: +27 21 674 6943
Email: info@gan.co.za | Website: www.gan.co.za
ISSN 1993-0127
DISCLAIMER | While the publisher, Global Africa Network Media (Pty)
Ltd, has used all reasonable efforts to ensure that the information contained
in KwaZulu-Natal Business is accurate and up-to-date, the publishers
make no representations as to the accuracy, quality, timeliness, or
completeness of the information. Global Africa Network will not accept
responsibility for any loss or damage suffered as a result of the use of or
any reliance placed on such information.
KWAZULU-NATALBUSINESS 2018/19
8

TI
H
T
A
IT
LO
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TI
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L
Petroleum Agency SA encourages investment in the oil and gas sector by assessing
South Africa's oil and gas resources, and presenting these opportunities for exploration
to oil and gas exploration and production companies.
Compliance with all applicable legislation in place to protect the environment is very
important, and rights cannot be granted without an approved Environmental
Management Plan.
Explorers must prove financial and technical ability to meet their commitments
in safe-guarding and rehabilitation of the environment.
Preparation of Environmental Management Plans requires public consultation
and a clear demonstration that valid concerns will be addressed.
R
F
A
IC
A
N
AGENCY FOR
P
R
O
M
O
OU
N
S
N
O
PETROLEUM AGENCY SA
O
F PE
T
XP
E
D
N
A
N
TIO
A
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O
L
XP
E
M
Petroleum Agency SA,
based in Bellville, Cape Town,
is responsible for the promotion
and regulation of exploration
and exploitation of oil
and gas (petroleum) resources.
Contact us to find out about:
- Onshore or offshore exploration
opportunities
- Permits and rights
- Availability of geotechnical data.
+27 21 938 3500
plu@petroleumagencysa.com
www.petroleumagencysa.com

01
PROFILE
PIONEERING INVESTMENT IN
KWAZULU-NATAL, GROWING
THE PROVINCE’S COMPETITIVE
ADVANTAGE AS A PREMIER
INVESTMENT DESTINATION
TRADE & INVESTMENT KWAZULU-NATAL
YOUR KNOWLEDGE PARTNER IN BUSINESS.
South Africa is rated among the top 10 in the world
in the category of investor protection and good
fi scal governance, and the World Bank has rated
South Africa among the top 30 countries in terms
of its ease of doing business. South Africa is also
regarded as one of the least costly areas in which
to establish a business.
In line with this, the province of KwaZulu-Natal
has established itself as a premier domestic and
international investment and tourist destination.
With two of the busiest ports on the Sub-Saharan
African Continent, in addition to its world-class road
and rail infrastructure, KwaZulu-Natal enjoys the
strategic and competitive advantage of being
a global gateway for trade into Southern Africa
and to the world. Its strategic location and highly
developed industrial sector ensure a competitive
edge for both local and foreign investors and offers
unique advantages for local exporters.
Investment in KwaZulu-Natal continues to
emerge as a major contributor to South Africa’s
growing economy, with the province’s contribution
to national GDP amounting to 16%, and it is
statistically the second-largest GDP per region in
South Africa. The favourable business environment
has made the province a sound investment
destination for investors from around the world.
MANDATE
Trade & Investment KwaZulu-Natal is a South
African trade and inward investment promotion
agency, established to promote the province of
KwaZulu-Natal as an investment destination and
to facilitate trade by assisting local companies to
access international markets. The organisation
identifi es, develops and packages investment
opportunities in KwaZulu-Natal; provides a
professional service to all clientele; brands
and markets KwaZulu-Natal as an investment
destination; retains and expands trade and
export activities; and links opportunities to the
developmental needs of the KwaZulu-Natal
community.
VISION
“To be the leader in developing and promoting
export trade in KwaZulu-Natal and to position the
Province as a premier destination for investment.”
MISSION
• Identify and package investment opportunities
in KwaZulu-Natal
• Brand and market KwaZulu-Natal as an
investment destination
• Link opportunities to the developmental needs
of the KwaZulu-Natal community
• Ensure easy access to investment and export
trade opportunities
OBJECTIVES
Trade & Investment KwaZulu-Natal’s business
objectives include:
• To meet shareholder and stakeholder
expectations, TIKZN aims to deliver exceptional
professional service levels and support to
clients and stakeholders through the following
initiatives:
• Attracting, developing and retaining highperformance
employees with skills and
competencies to manage key internal
business processes, including marketing
TIKZN as an investment promotion agency
• Enhancing TIKZN’s research and knowledge
capabilities and using technology as an
enabler for its business

SUCCESSFUL
PROMOTION
OF BUSINESS
INVESTMENT AND TRADE
DEVELOPMENT
• Ensuring corporate governance and
fi nance reporting standards compliance
• Advocating for a conducive business
environment in KwaZulu-Natal, in addition
to marketing the province as a premier
business destination
DURBAN
KEY
ACTIVITIES
Trade & Investment
KwaZulu-Natal
undertakes a diverse
range of key activities,
all designed to
ensure the successful
promotion of business
investment and trade
development.
Such activities include:
• The facilitation of joint ventures
• The facilitation of business linkages
between small and big business
• The timely provision of relevant and reliable
information to both potential and existing
investors and traders
• Assistance to existing and new investors
regarding applications for investment as
well as export-marketing incentives
• Assistance to foreign investors in terms of
applications for business permits
• Negotiations for local government
incentives on behalf of investors
• The provision of project support and
aftercare services to investors
• The provision of assistance to emerging
international traders
• Assistance with international trade
enquiries.
• Assistance to investors with regard to
locating suitable premises
• Assistance to investors in terms of
securing project and operational fi nance
The key priority sectors of focus for the
Organisation include:
• ICT and Business Process Outsourcing
• Transport, Maritime and Logistics
• Infrastructure Development
• Agriculture (Primary and Secondary)
• Manufacturing
• Mining
• Renewable Energy
• Tourism Development
MUNICIPAL INVOLVEMENT
Trade & Investment KwaZulu-Natal (TIKZN)
continues to stamp its authority on the
trade and investment sector and have been
partnering with all spheres of government
to support local trade and businesses to
create and sustain employment for the
people of KwaZulu-Natal. The organisation
embarks on municipal roadshows aimed at
promoting districts as an investment and trade
destination, to strengthen relationships and the
fl ow of communication between TIKZN and all
spheres of government.
CONTACT INFO
KwaZulu-Natal Office:
Trade & Investment House, 1 Arundel Close,
Kingsmead Offi ce Park, Durban, 4001
Tel: +27 31 368 9600
Fax: +27 31 368 5888
Gauteng Office:
99 George Storrar Avenue, Groenkloof,
Pretoria, 0181
Tel: +27 12 346 4386 / 6763
Fax: +27 12 501 1788
info@tikzn.co.za
www.tikzn.co.za
www.exportportal.co.za

02
FOCUS
INTRODUCING
THE PROVINCE OF
KWAZULU-NATAL
KwaZulu-Natal is a coastal province
and home to two of Africa’s largest and busiest seaports
THE SECOND
LARGEST
provincial economy has
much to offer local and
international investors,
contributing on average
16% to the national GDP.
South Africa is one of the world’s
top business destinations and is
strongly supported by well-developed
infrastructure; the province is equipped
with every convenience and delivers high
levels of service expected by the business
world. South Africa is rated number one in
obtaining credit and is also rated among
the top 10 in the world in the category
of investor protection and good fiscal
governance. The World Bank has rated
South Africa among the top 35 countries
for ease of doing business. It is also
regarded as one of the least costly areas
in which to establish a business.
KwaZulu-Natal is a major role-player in
both the manufacturing, transport and
logistics sectors in South Africa and is
a premier domestic and international
tourist destination. Dube TradePort
Aerotropolis, which includes King Shaka
International Airport, the Inkosi Albert
Luthuli International Convention Centre
and two of the largest ports on the Sub-
Saharan African continent (the ports of
Richards Bay and Durban), are proof of
the province’s world-class infrastructure.
Investment in KwaZulu-Natal continues
to emerge as a major contributor to
South Africa’s growing economy and its
favourable business environment has
made the province a sound investment
destination for investors around the world.

KWAZULU-NATAL IS AN IMPORTANT
HUB OF INDUSTRIAL DEVELOPMENT
IN SUB-SAHARAN AFRICA THANKS TO
ITS RICH NATURAL RESOURCES AND
WELL-DEVELOPED INFRASTRUCTURE.
KwaZulu-Natal is located on the Eastern seaboard of
South Africa, lapped by the waters of the Indian Ocean.
DOING BUSINESS IN KWAZULU-NATAL
Capital City
Main Cities and Towns
Provincial Head
Pietermaritzburg
Durban, Ladysmith, Newcastle, Port Shepstone, Richards Bay
Mr T.W. Mchunu
POPULATION:
11.07
MILLION
(census – 2017)
ECONOMICALLY ACTIVE
POPULATION:
3.36
MILLION
(Q3 2017)
UNEMPLOYMENT
RATE:
24.6%
MILLION
(Q3 2017)
AREA:
94 361km 2
REAL GDPR:
R489,9 MILLION
(2016)
ECONOMIC
OVERVIEW
The province of KwaZulu-Natal has South
Africa’s second-largest local economy,
contributing 16% to the national economy,
and is deemed to be one of the country’s
leading economic and business hubs.
According to Statistics South Africa’s
2017 population census, the province
of KwaZulu-Natal is the second most
populous province following Gauteng
Province.
KwaZulu-Natal is an important hub of
industrial development in Sub-Saharan
Africa thanks to its rich natural resources
and well-developed infrastructure.
Economic activities in the province
are mainly concentrated around the
Port of Durban and the inland city of
Pietermaritzburg, with further signifi cant
contributions in the Richards Bay/
Empangeni area, the Ladysmith/Ezakheni
area and the Newcastle/Madadeni regions,
as well as in the Ugu/Port Shepstone
region.
KwaZulu-Natal is a competitive region for
foreign investment, and more especially
export opportunities through the Port of
Durban.
The province has identifi ed prime targets
for inward investment, including textiles,
clothing, plastic products, chemicals,
fabricated-metal products, automotive
components, wood and wood products,
footwear, machinery and appliances,
business process outsourcing and
boatbuilding. Of these, primary and
processed aluminium at world-competitive
prices from local suppliers provides a real
opportunity for investors in these sectors.

Richard’s Bay being the largest bulk coal terminal in the world
(more than 80 million tons of coal a year are routed through the port)
TOURISM ATTRACTION STRUCTURED
AROUND 8 TOURISM DESTINATIONS
INDUSTRY
Richards Bay is the
centre of operations
for South Africa’s
aluminium industry.
GDPR GROWTH:
0.43%
(2016)
PER CAPITAL GDPR:
R44 779
(2016)
CPI: 3.9%
(NOVEMBER 2017)
EXPORTS: R125.62
BILLION
The Richards Bay Coal Terminal
is one of the leading coal export
terminals in the world and the world’s
largest single coal terminal, while
Richards Bay Minerals is recognised
as a world leader in sand mining and
mineral processing operations.
The vehicle manufacturing industry
has created a considerable multiplier
effect in terms of component
manufacturing and aftermarket
service. The automotive leather
industry has grown rapidly, with
exports signifi cantly boosting foreign
exchange earnings.
KwaZulu-Natal has also recently
benefi ted from rapid industrialisation,
thanks to its abundant labour
resources and Sub-Saharan Africa’s
economic expansion. Numerous
industries are located at Newcastle,
Ladysmith, Dundee, Richards Bay,
Durban, Hammarsdale, Richmond,
Pietermaritzburg and Mandeni. The
King Shaka International Airport
became operational in May 2010, and
planning is progressing aggressively
to implement Africa’s fi rst green
aerotropolis around this airport.
TOURISM
Tourism is a key driver of the
KwaZulu-Natal economy. The
province’s tourism attractions are
structured around eight tourism
destinations, namely Durban,
Dolphin Coast (North), South Coast,
Zululand, Pietermaritzburg and
Midlands, Drakensberg, Elephant
Coast and Battlefi elds. Better known
by tourists as the “Zulu Kingdom”,
KwaZulu-Natal is a tapestry of warm,
subtropical coastal areas, Big Five
game reserves, two World Heritage
Sites (the uKhahlamba-Drakensberg
Park and the Isimangaliso Wetlands
Park), authentic cultural routes and
world-renowned historical battlefi elds.
The province enjoys the lion’s share
of the domestic tourism market
and a growing share of South
Africa’s international tourism market,
attracting approximately one-million
foreign visitors and 10.9-million
domestic tourists annually.
Tourism growth is underpinned
by innovative tourism marketing,
new and existing tourism-product
development and a well-established
tourism service industry.

SOUTH AFRICAN GATEWAY
TO OTHER AFRICAN COUNTRIES
The manufacturing sector is geared for export,
with nearly a third of South Africa’s manufactured
exports being produced in KwaZulu-Natal
TWO OF THE
LARGEST AND
BUSIEST PORTS
IN SUB-SAHARAN AFRICA –
DURBAN AND RICHARDS BAY
REASONS TO INVEST IN KWAZULU-NATAL
• Large labour pool
• Diverse culture
• Idyllic climate
• Access to basic services
• Excellent infrastructure and logistics
• Gateway to other African countries
KwaZulu-Natal’s Information
Communication and Technology,
machinery and equipment sector
absorbs roughly half of the total
investment fl owing into the region
while manufacturing attracts about a
third of all investment.
Tourism is a key driver of economic
growth and an important catalyst for
future economic development.
INVESTMENT OPPORTUNITIES
The province of KwaZulu-Natal offers
competitive investment advantages
and opportunities, enhancing
this region’s status as a preferred
investment destination.
DUBE TRADEPORT
KwaZulu-Natal’s continued success
in international trade is enhanced
through improved transport and
logistics infrastructure.
The Dube TradePort, which is home
to the King Shaka International
Airport, incorporates an industrial
development zone and will be linked
with the existing seaports of Durban
and Richards Bay.
This new development will include
key components such as a cargo
terminal, Tradezone, support zones
and the Agrizone. It will present
a new-generation, multi-faceted
economic hub for the province and
the country at large. The multi-nodal,
integrated logistics platform bodes
well for sustainable job creation
and the attraction of further fi xed
investment.
The expanded capability of the
new international airport, a key
component of the development, will
create enhanced levels of service
in the movement of time-sensitive
manufactured goods and perishables
to the global market.

DURBAN
HARBOUR
DURBAN HARBOUR IS SOUTH AFRICA’S
PREMIER MULTI-CARGO PORT,
HANDLING OVER 80M TONS OF CARGO
PER ANNUM
A catalyst for global trade in Africa that brings together
an international airport, a cargo terminal, warehousing,
offi ces, a retail sector, hotels and an agricultural area
THE PORT OF
DURBAN
is South Africa’s premier
multi-cargo port and
is counted among the
busiest ports in Africa,
handling over 80 million
tons of cargo per annum.
The Port of Durban is the leading port in
the SADC region and the premier trade
gateway between South-South trade, Far
East trade, Europe & USA, East & West
Africa regional trade. It is the international
commercial gateway to South Africa and
is strategically positioned on the world
shipping routes. It is one of the few ports
in the world located in close proximity to
the central business district.
The Port of Durban occupies a focal point
in the transport and logistics chain with
60% of all imports and exports passing
through the port, thus it assumes a
leading role in facilitating economic growth
in South Africa.
RICHARDS BAY HARBOUR
The port is one of South Africa’s eight
operational commercial ports under
the auspices of the Authority with great
potential to play a key role in the shaping
of South Africa’s future growth and
prosperity.
The combination of specialised cargo
handling facilities, fast vessel turnaround,
deep water infrastructure, excellent
rail links to the hinterland and the large
greenfi eld development potential,
has made the port one of the world’s
leading bulk ports, handling in excess
of 80-million tons annually, representing
approximately 60% of South Africa’s
seaborne cargo.

SHIPBUILDING SECTOR GENERATES
R1 BILLION PER ANNUM
THE OCEAN
ECONOMY
The KwaZulu-Natal province is ideally
situated to capitalise on the blue
economy, as it boasts two of the Sub-
Saharan continent’s largest ports as well
as vast unexploited inland waterways,
and incorporating a 600km coastline.
Studies have shown that the country’s
oceans could generate an estimated
GDP contribution of between R129 and
R177 billion, by 2033.
Freight and logistics are centred
primarily around two major transport
hubs, namely the ports of Richards
Bay and Durban, which are in turn
connected to national and regional road
and rail networks.
Present estimates indicate that the local
shipbuilding sector currently generates
in excess of R1 billion per annum of
which 68% is in foreign currency. KZN
is the country’s second most prolifi c
boat building province and close onto
6 000 vessels visit the ports of Durban
and Richards Bay, each year, thereby
providing a steady stream of potential
vessel repair opportunities.
KZN is growing in the freshwater
aquaculture sector, most of the trout
farms are located within the midlands,
while ornamental koi carp, catfi sh and
tilapia are also evident throughout the
province. The province’s large number
of inland cold water tributaries is another
contributing factor towards its
potential status as a prominent
aquaculture centre.

Pietermaritzburg campus, located in the scenic Natal
Midlands, is an example of rich architectural heritage with
an innovative academic programme.
LIVING IN
KWAZULU-
NATAL
KwaZulu-Natal represents a microcosm
of the economic and social conditions
of South Africa as a whole. In an
idyllic climate that lends itself to an
enviable, relaxed lifestyle, the businessfriendly
environment includes cuttingedge
fi nancial institutions, providing
specialised and professional business
services in all fi elds. Combined with its
abundant natural resources and diverse
cultures, KwaZulu-Natal offers a worldclass
business destination, where doing
business is a pleasure.
HOUSING AND ACCOMMODATION
Most homes in KwaZulu-Natal are
sold or leased through a licensed realestate
agent. A list of estate agents per
geographic area may be found on
www.propertywebsa.co.za or
www.myproperty.co.za.
EDUCATION
KwaZulu-Natal has two universities,
including one of the country’s largest
universities, the University of KwaZulu-
Natal, which spans fi ve campuses, one
in Pietermaritzburg and the remainder
in the greater Durban area. There
are several technical colleges, the
fl agship being the Durban University of
Technology.
There are also a large number of training
institutions offering career training.
Elementary, primary and secondary
schools may be found throughout every
urban neighbourhood in KwaZulu-Natal,
some of which are ranked among South
Africa’s best schools.
For further information, see
www.kzneducation.gov.za
www.kzneducation.gov.za.

HOME TO AWARD-WINNING GOLF
COURSES AND A HOST OF WORLD-CLASS
FESTIVALS AND EVENTS
HEALTH AND WELFARE
Throughout South Africa, both public and
private healthcare is offered. Many corporate
employers offer a subscription or a partially
subsidised subscription to a medical
insurance fund or medical aid fund.
Primary healthcare is available free of charge
at all government hospitals.
The province generously caters for almost
every taste imaginable from historical sites,
game reserves and country meanders to arts
and crafts, the infamous bunny chow and
fascinating cultural experiences. KwaZulu-
Natal is also home to award-winning golf
courses and a host of world-class festivals
and events.
For more information on the KwaZulu-Natal
Health Department, you can visit
www.kznhealth.gov.za.
LEISURE
KwaZulu-Natal’s subtropical coastline is
washed by the warm waters of the Indian
Ocean, the hinterland is swept by sweet
savannah and the province is protected
by the towering magnifi cence of the
Drakensberg Mountains.

INTERVIEW
Improving valuations and rating
Janet Channing, Managing Director of MetGovis, explains the
importance of reliable property information.
BIOGRAPHY
Janet Channing, Managing
Director of MetGovis, is a registered
professional property
valuer. Janet has extensive
experience within local
government, specifically in the
areas of municipal valuation
and rating. Janet is a member
of the South African Council for
the Property Valuers Profession
and the South African Institute of
Valuers, where she served on the
KZN Branch Executive. Janet’s
qualifications include a Master's
in Applied Ethics, National
Diploma in Real Estate, a project
management diploma and a
post-graduate diploma in human
resources management. She is
a RICS commercial mediator,
an accredited trainer, moderator
and assessor. She endorses the
need for an accurate geospatial
property register as the hub for
all property related data within
municipalities.
What does MetGovis do?
MetGovis provides property software and consultancy solutions to
clients within the public sector. Our core business provides technology
solutions to support municipal valuations and rating processes. The
flagship solution is a valuation roll management system known as
MetVal.
This solution interfaces with the municipal billing systems and extracts
business intelligence to inform and develop revenue management
strategies for municipalities. The process starts with an assessment
of how completely and correctly a municipality is currently billing,
where there is “revenue slippage” and how it may be done better. The
MetGovis InSight product provides accessible spatial reports showing
the details decision-makers need. Pictures and maps are quick to
interpret and understand.
Why is the Municipal Regulations on a Standard Chart of
Accounts (mSCOA) important?
mSCOA prescribes the standardisation of local government budgeting,
transacting and reporting to ensure transparency and improve
account-ability in municipal finance management. The objective is
better reporting uniformity and easier comparison of information
in respect of revenue, expenditure, assets and liabilities.
Valuation rolls are an important asset, containing as they do the
market values for all registered properties. The valuation roll is
housed and maintained within a valuation roll management system,
such as MetVal.
Why is an accurate spatial property register important?
The spatial property register comprises all registered and unregistered
properties within the municipal jurisdiction. This is the single
version of the truth and the hub of all property-related data within
the municipality. All revenue needs to be reported against its source
and all expenditure should be reported against where the services
are delivered. An accurate property register and the right software
reporting platform is like having “municipal google in your pocket”.
Where are you active?
We have an extensive national footprint and our clients in KwaZulu-
Natal include Newcastle, Msunduzi, uMhlathuze, Umvoti, Ulundi,
Mthonjaneni and uPhongolo.
KWAZULU-NATAL BUSINESS 2018/19
20

WE MAKE IT EASY
MetGovis is the leader in property
& revenue management solutions
ACCESSIBLE RESPONSIVE TECHNOLOGY PLATFORM
MetVal
mSCOA enabled and MPRA compliant Valuation Roll
Management System to manage the entire valuations and
rating process.
MetVal integrates the consolidated financial and valuation rolls
with the relevant municipal billing system on a roll-by-roll basis.
MetVal uses an Automated Programmatic Interface (API) to achieve
seamless integration.
The system's CAMA provides regression modeling for the mass valuation
of property for municipal rating purposes.
MetVal provides a suite of standard reports including for all the statutory notices
required by the MPRA under sections 49, 53 and 78.
MetVal works in real-time to maximise municipal revenue by maintaining the valuation
roll and integrating with the billing system.
MetVal has a sophisticated audit trail and other security features that promote good
governance, accountability and transparency for all users of the system.
InSight
OUR SERVICES
MetVal Valuation Roll Management System
mSCOA Enabled & MPRA Compliant
Property Valuation and Consulting
InSight - Revenue Management
Training & Skills Development
Rates Consultancy Services
Software Development
Asset Management
Lease Management
A toolkit that uses spatial reporting to identify billing discrepancies and sources of ‘unknown’ revenue
thereby supporting effective municipal revenue management.
Roll Validation
GIS Services
A complete and accurate geospatial property register will provide municipalities with the relevant spatial
details to identify where arrears are being incurred, to map their debtor analysis and to acknowledge the origin
of their revenue.
The benefits to the municipality are a comprehensive spatial report indicating how completely and how correctly
the municipality is billing. This revenue intelligence will support a Clean Audit result for the municipality.
Please contact us on 033 343 2868, via email at
admin@metgovis.co.za or visit our website at
www.metgovis.co.za
KWAZULU-NATAL BUSINESS 2018/19

SPECIAL FEATURE
Durban’s inner city is to be
revitalised
New plans and a North Coast boom offer investment opportunities in eThekwini.
The metropolitan municipality of eThekwini stretches from
Umkomaas in the south to the King Shaka International Airport
in the north, Cato Ridge on the N3 marks the western boundary
with Durban’s harbour mouth the easternmost point.
The city of Durban is growing fast and it is growing in two quite different
ways – northwards in the vicinity of Umhlanga and the airport,
and upwards in the inner city as densification becomes a key priority
in boosting the city economy and improving the lives of its residents.
The inner city re-imagined
Six years ago, the eThekwini Municipality adopted a densification strategy
which entails careful planning along three main urban corridors
which connect to the city centre. Land-use management along these
corridors will encourage diverse investments while at the same time
introducing an Integrated Rapid Public Transport Network (IRPTN).
An Inner City Local Area Plan (LAP) for Durban has been developed
that aims to make the inner city of Durban “Africa’s leading, most
vibrant, liveable, walkable City Centre”.
Developed for the Strategic Planning unit of the eThekwini
Municipality by a Joint Venture called IPPU, the LAP is based on four
main principles:
• the connected city: tackling the legacy of the disconnected city of
apartheid, the plan promotes the integration of different modes of
transport (bus, taxi, pedestrian, rail, etc).
• the walkable city: the aim is for residents to be five minutes’ walk
from public transport, shops, schools, healthcare facilities. A good
variety of residential accommodation is key.
• land-use intensity: the plan proposes that land-use approvals be
more flexible, allowing for more variety and greater density. The
plan cites an example of art gallery at street level, with offices above
and accommodation on top. If more people live in an area, then
shops become more viable and it is easier to provide bulk services.
• starting with small projects and finding ways of championing the
development of the inner city.
The IPPU Joint Venture comprises Iliso, TPI, PMSA, UrbanEcon including
Cox Architecture, Urban Solutions, Urban Earth, Jo Lees and Joe
Kitching.
The Point Waterfront Development is a major project that is in
the process of transforming
what was an under-utilised
and somewhat rundown part
of the city into a vibrant, multiuse
precinct.
Some projections put the total
potential investment value of
the project at R40-billion and the
number of permanent jobs to be
created at 6 750. It is an ambitious
plan that links the city's beach
promenade and the harbour. It
offers a property use mix of office
space, retail shops, residential
dwellings and leisure options. The
55ha site has already seen significant
investment. A cruise terminal
in the harbour backing on to the
Point has been approved.
Other major projects in the
inner city include:
• the Warwick Junction transport
interchange which has
received road upgrades but
could be an even greater
enabler of trade
• the Centrum Government
Precinct which will formalise
the relationship between
buildings such as the
International Convention
Centre and a related hotel, the
library, council chambers and
the redevelopment of Gugu
Dlamini Park.
Northwards
Two things have changed the
KWAZULU-NATAL BUSINESS 2018/19
22

SPECIAL FEATURE
landscape of the area north of the city of Durban. The one
is the building of the King Shaka International Airport and
the associated Dube TradePort; the other is the conversion
by sugar giant Tongaat Hulett of its land holdings
into property developments.
Dube TradePort is a 3 000-hectare development that
encompasses the airport and is ideally situated for any
logistics business as it is very close to Africa’s busiest cargo
port (at Durban) and 140km from the deepest natural
harbour in the southern hemisphere where the Port of
Richards Bay and the Richards Bay Industrial Development
Zone (RBIDZ) are located.
Dube TradePort is a Special Economic Zone and it
encompasses:
• Dube Cargo Terminal.
• Dube Tradezone: 77 hectares, with plans in place for 300
hectares, fully-serviced industrial estate within the SEZ.
Suitable for warehousing, manufacturing, assembling,
cargo distribution, etc.
• Dube City: 12 hectares of office, retail and hospitality
space.
• Dube Agrizone: intended to support
growing, packaging and distribution
of high-value perishables
and horticultural products.
• Dube iConnect: the precinct’s dedicated
IT and telecommunications
provider and the only locally hosted
cloud service in the province.
The 1 300-hectare Cornubia integrated
human settlement development
is a huge undertaking. Tongaat
Hulett Development, the eThekwini
Municipality and the national and
provincial departments responsible
for housing are working together on
a series of developments that aim
to integrate working and living so
that people do not have to travel vast
distances to and from work.
The southern part of the project
will cater for 24 000 homes, 170 hectares
of industrial land and more
than one-million square metres of
commercial floor space. This will
be complemented by public open
spaces (430 hectares) and social and
community facilities.
The Cornubia Industrial and
Business Estate is already almost
sold out and the Cornubia Retail
Park is likely to attract considerable
interest because of its location on
the M41.
Two other Tongaat Hulett
developments on the North Coast
are progressing rapidly:
• Sibaya: bisected by the M4, this
area has the Sibaya Casino complex
and is intended to cater for
resort-style accommodation, hotels,
conference and entertainment
facilities and office parks.
• Ridgeside: between the M4 freeway
and the Umhlanga Ridge
Town Centre, residential and office
space.
KWAZULU-NATAL BUSINESS 2018/19
24

BUSINESS SERVICES
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BUSINESS@DURBANCHAMBER.CO.ZA OR CALL 031 335 1000
www.durbanchamber.co.za
g+

FOCUS
Supertech takes top honours
The Supertech Group took top honours at the BMW SA National
Dealer Awards.
KwaZulu-Natal’s biggest BMW dealership group, Supertech
Group, was a big winner at the BMW South African National
Dealer Awards for 2017.
With the acquisition of two new dealerships in Pietermaritzburg
and Shelly Beach, 2017 was an exciting year for the Supertech Group. Group
Chairman Shabir Tayob said he was proud of the three dealerships that
took awards and looks forward to seeing the two new dealerships take
awards at the next awards event.
The group now has dealerships in Durban, Pinetown, Newcastle, Shelly
Beach and Pietermaritzburg. Supertech also runs two BMW-approved
repair centres in the province.
Altogether, the Supertech Group won seven first-place awards with
Supertech Durban winning the prestigious Retail Dealer of the Year
(Large to Extra-Large) for the third consecutive year. Durban also won
the M-Dealer of the Year and BMW Finance Dealer of the Year.
The Supertech Newcastle dealership, which falls in the Extra Small-to-
Medium Category, took the highly acclaimed Dealer of the Year and the
Retail Dealer of the Year.
Finally, Supertech
Pinetown took the overall
Best Customer Service
Award in the country.
The Pinetown team also
received second place in
the BMW Finance Dealer
of the Year in the Extra
Small-to-Medium dealer
Supertech Group Managing Director M Ubaid Tayob (right) and
Chairman Shabir Tayob accept the Dealer of the Year in the XL
– L category from BMW SA and Sub Sahara Managing Director
Tim Abbott and BMW SA and Sub Sahara Sales and Marketing
Director Lou-Anne Fitzsimons.
CONTACT INFO
Physical address: 8 Cliff Crescent, Bellair, Durban
Postal address: PO Box 41033, Rossburgh 4072
Telephone: +27 31 4651981
Email: yusuf.moolla1@bmwdealer.co.za
Website: www.supertechgroup.co.za
category.
The Supertech
Durban and Newcastle
Aftersales teams also
stole the show at the National
Aftersales Awards held several days
after the Sales Awards.
Supertech Group Managing
Director M Ubaid Tayob said he
was extremely proud of his team
for the wonderful achievements.
“We would not be here if it was not
for the support of our customers. For
our loyal customers that have always
been with Supertech, I thank you for
always making the Supertech Group
your preferred dealership, and for
customers that have just joined the
Supertech family through sales or
service, I thank you for giving us the
chance to give you excellent service
and I hope that you stay with the
Supertech family for many years to
come.” He added that the Durban
dealership is the only Extra-Large
Dealership in the country, and as
the flagship dealership, had to set
the example for the group.
He also shared his gratitude
for the Group’s strong partnership
with BMW Finance and thanked the
finance team for their continued
support. Mr Tayob thanked BMW
SA and their directors for believing
in his dream to grow the brand
and putting their faith and support
behind the Group.
This is indeed a milestone as the
group positions itself as the largest
BMW Group in KwaZulu-Natal and
one with a strong reputation of excellence
in service while creating
exciting experiences for each client.
KWAZULU-NATAL BUSINESS 2018/19
26

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Supertech Group
Supertech Durban
8 Cliff Crescent, Bellair
Tel: 031 941 3072
www.bmw-supertech.co.za
Supertech Newcastle
1 Albert Wessels Drive, Newcastle
Tel: 034 940 0854
www.bmw-supertechnewcastle.co.za
Supertech Pinetown
141 Josiah Gumede Road, Durban
Tel: 031 941 3073
www.bmw-supertechpinetown.co.za
Supertech Pietermaritzburg
9 Armitage Road, Pietermaritzburg
Tel: 033 897 8800
www.bmw-supertechpietermaritzburg.co.za
Supertech Shelly Beach
55 Main Road, Shelly beach
Tel: 039 315 0020
www.bmw-supertechshellybeach.co.za
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SPECIAL FEATURE
New areas are attracting
investment
Industrial parks are planned for every district in KwaZulu-Natal.
The large and busy ports of KwaZulu-Natal inevitably attract a
good proportion of investor interest but the varied opportunities
that the province holds for good business propositions
goes far beyond Durban and Richards Bay, which is also home
to the Richards Bay Industrial Development Zone.
The Provincial Government of KwaZulu-Natal intends establishing
one industrial park within each of the province’s 10 district municipalities,
focussing on existing strengths. These industry-focused hubs will
attract new investments and help existing businesses through economies
of scale and by improving access to markets and supply chains.
MUNICIPALITIES IN KWAZULU-NATAL
There is one metropolitan municipality in KwaZulu-Natal. Construction
on the industrial park in the eThekwini SWAZILAND Metropolitan Municipality, an
automobile supplier park, is expected to begin in 2019.
In most of the Mpumalanga other areas, land has been secured and feasibility studies
have been completed. The design of the parks and the provision
Umhlabuyalingana
of infrastructure is currently under way and some tenants have been
Jozini
identified. The Department of eDumbe Economic Development, uPhongolo Tourism and
Free State
KZDMA23
LESOTHO
Ukhahlamba
KZDMA23
KZDMA22
KZDMA43
Greater
Kokstad
uThukela
Sisonke
eMadlageni
Newcastle
Amajuba
Dannhauser
Emnambithi/
Ladysmith
Imbabazane
Kwa
Sani
Eastern Cape
Endumeni
Nqutu
uMzinyathi
Indaka
uMtshezi
Msinga
Ugu
Umzumbe
uMvoti
Nkandla
Zululand
Mthonjaneni
uThungulu
uMlalazi
Ntambanana
Mpofana
KwaDukuza
Maphumulo
uMshwathi
uMngeni
iLembe Mandeni
uMgungundlovu
Impendle
Msunduzi
Maphumulo
eThekwini
Richmond
Metropolitan
Ingwe
Municipality
Mkhambathini
uMzimkulu
uMuziwabantu
uBuhlebezwe
Ezinqoleni
Vulamehlo
Hibiscus Coast
Umdoni
Abaqulusi
Ulundi
Nongoma
KZDMA27
uMkhanyakude
Hlabisa
Mbonambi
uMhlathuze
The Big
Five
False
Bay
Mtubatuba
INDIAN OCEAN
MOZAMBIQUE
KZDMA27
N
Metropolitan/District Municipality Boundary
Local Municipality Boundary
District Municipality
Amajuba
Local Municipality
uMlalazi
Environmental Affairs is the implementing
agency on behalf of the
Provincial Government.
Possible investment opportunities
in these districts have been
identified by Trade & Investment
KwaZulu-Natal (TIKZN).
DISTRICT MUNICIPALITIES
AMAJUBA
Industrial park focus: clothing
and textiles.
The economic powerhouse is
Newcastle: coal-mining, steel
processing, chemicals and textile
manufacturing are major activities.
Some old coal mines are being reopened
by new coal companies. The
rail line to Gauteng runs through
the area and the R34 carries road
traffic to Richards Bay. Game farms,
trout fishing and hiking are part of
an attractive package for tourists,
and Zululand is popular for cultural
experiences and the area is rich in
Anglo-Boer War history.
Possible investment: the cultivation
and processing of soya beans.
South Africa has a high demand for
oilseed cake but the country is a
net importer of soybean products.
HARRY GWALA
Industrial park focus: furniture
and dairy.
Good soils, dramatic mountain
landscapes and a plentiful supply
of water help to make this district
perfectly suited to dairy farming,
KWAZULU-NATAL BUSINESS 2018/19
28

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SPECIAL FEATURE
forestry and tourism. The main towns are Kokstad and Ixopo. The
Drakensberg Mountains define the district’s western boundary. The
Harry Gwala Development Agency facilitates investment.
Possible investment: the HGDA believes that niche sectors such
as avi-tourism (birding), rail tourism and mission tourism hold great
potential. Ten percent of the milk produced in South Africa comes
from this area, and volumes are set to grow.
ILEMBE
Industrial park focus: renewable energy.
The N2 is the main arterial running through the district, giving excellent
access to both Durban and Richards Bay. The Dolphin Coast is
a major node for tourism. With the King Shaka International Aiport
(KSIA) and the Dube TradePort lying just south of the iLembe District
in the eThekwini Municipality, a partnership has been created between
the two municipalities and the provincial government to develop a
renewable energy technology innovation hub. Enterprise iLembe
(Pty) Ltd drives investment into the area. At Ndwedwe, 26 biodigesters
produce gas for cooking as part of the Working for Energy programme
of the South African National Energy Development Institute (SANEDI).
Possible investment: a 250-room resort, Nonoti Beach Resort, at
KwaDukuza (formerly Stanger). This would include self-catering units,
a conference facility and six restaurants.
KING CETSHWAYO
Industrial park: Richards Bay Industrial Development Zone
The Richards Bay Industrial Development Zone (RBIDZ) is located
within the district municipality and is a major economic node in itself
because of its huge coal export terminal, deepsea port and aluminium
smelters. Mining is an important sector in this region. The other major
urban centre is Empangeni which has several educational institutions,
including the University of Zululand.
Possible investments: key sectors include agri-processing, ICT and
telecommunications, manufacturing (proximity to aluminium works
opens possibility for the manufacture of discs, pistons and beverage
cans), logistics and renewable energy. The RBIDZ offers very attractive
local and national incentives and support for investors.
Shepstone and Margate, which
has an airport. The Ugu South
Coast Development Agency
is dedicated to supporting
inward investment. Bananas are
the main product of a thriving
agriculture sector. One banana
farm has successfully been
converted into a speciality
coffee producer. Beaver Creak
makes about seven tons of
coffee every year near Port
Edward, just south of which
Caribbean Estates offers
accommodation at the mouth
of the Umtamvuna River on the
KwaZulu-Natal/Eastern Cape
border.
Possible investments, both at
Umtentweni Beach: Hibberdene
mixed-use development including
a service station, residential
and commercial components;
John Mason Park, an area with sea
frontage, conference and amphitheatre
facilities, a 100-room hotel,
residential units, a water park and
a skate park. Ugu District has three
industrial estates – Shelley Beach,
Marburg and Ifafa (being developed).
Furniture manufacturing
could be a good option, taking
advantage of the nearby plantations.
In agri-processing there is
scope for expansion of timber and
sugar cane and for the processing
of tea tree oil and aloe essential oils.
The Umtamvuna River is one of the many
tourist attractions in the Ugu District.
UGU
Industrial park focus:
processed perishable goods.
Excellent beaches, a subtropical
climate and good
tourism infrastructure
make the South Coast a
very attractive destination.
Large towns include Port
UMGUNGUNDLOVU
Industrial park focus: leather
processing.
This is a fertile agricultural region,
producing sugar cane, fruit,
animal products, forestry and
dairy products. Pietermaritzburg
is the provincial capital and home
to a major aluminium producer
KWAZULU-NATAL BUSINESS 2018/19
30

FOCUS
Pietermaritzburg’s Edendale Town
Centre is being transformed to attract
investment.
along with several manufacturing
concerns, including textiles,
furniture, leather goods and food.
The city has good transport links
along the N3 national highway,
excellent schools and a lively arts
scene. The Midlands Meander is a
popular tourist destination
Possible investment: the
manufacture of polysilicon for
PV solar energy installations at
Pietermaritzburg. The project is at the conceptual stage.
UMKHANYAKUDE
Industrial park focus: to be
decided.
The Isimangaliso Wetland Park extends
220km along the northern reaches
of the province, to the border with
Mozambique, and offers unrivalled
birding, game viewing, deep-sea fishing,
turtle tours, kayaking and whale-watching. It is a World Heritage Site
and, together with the Hluhluwe-uMfolozi Game Reserve, forms the core of
the tourism and conservation offering in the province. With agriculture the
other dominant economic activity in the area, any new investment would
have to be ecologically sensitive.
Possible investments: ethanol manufacturing plant near Jozini
on the Makhatini Flats using sugar cane as a feed stock; an entertainment
complex at Hlungweni Peninsula within the Tembe Tribal
Authority, 30km north of Sodwana Bay.
The Alfred Duma Local Municipality
offers investors industrial space at
good rates.
UMZINYATHI
Industrial Park focus: to be
decided.
The area hosts one of the most important
historical sites from the colonial
era, Isandlwana. The N3 highway,
a vital corridor of trade and traffic between
KwaZulu-Natal and Gauteng,
runs through the district and would
support logistics operations. The
chief town is Dundee which was founded because of the presence of
coal. The Majuba TVET College has a campus in the town.
Possible investment: the cultivation and processing of soya beans. South
Africa has a high demand for oilseed cake but the country is a net importer
of soybean products. This project is in the concept phase but initial thinking
is to have facilities in two districts in the north of the province.
UTHUKELA
Industrial park focus: electronics.
Larger towns include Estcourt,
Colenso and Ladysmith.
Predominantly rural, the district
encompasses two of the greatest
natural assets in the province
in the Thukela River and a part
of the Drakensberg mountain
range, which attracts hundreds of
thousands of visitors. Sumitomo
Rubber Industries and Defy are
manufacturing companies with a
presence in the Alfred Duma Local
Municipality, which also hosts
TVET college facilities.
Possible investment: the Alfred
Duma Local Municipality offers
industrial stands to new investors
at good rates; the development
of a cableway system in the
Drakensberg (near Bergville) with
entertainment and accommodation
facilities.
ZULULAND
Industrial park focus: agriprocessing.
Zululand is a popular destination for
cultural experiences and the area is
rich in Zulu history and Anglo-Boer
War history. Vryheid and Ulundi are
the main towns. Much of the area
falls under traditional authorities
and it is predominately rural.
Possible investment: Agriprocessing
and tourism are the
main sectors that are most suitable
for investment. Development of
a heritage site at Nongoma to
serve as a catalyst for other sites to
offer traditional Zulu experience,
encompassing arts and crafts, agriprocessing,
traditional medicines
and cosmetics and leveraging
the profusion of aloe plants in the
district.
KWAZULU-NATAL BUSINESS 2018/19
32

FOCUS
Global leader
Our strategy is to deliver sustainable value by providing
high-quality packaging and paper solutions.
Mondi is a global leader in packaging and paper, employing
around 26 000 people in over 30 countries. We
are fully integrated across the packaging and paper
value-chain – from managing forests and producing
pulp, paper and plastic films, to developing and manufacturing
effective industrial and consumer packaging solutions.
Sustainability is embedded in everything we do, with clearly
defined commitments across 10 action areas.
We delight our customers with our innovative and sustainable
packaging and paper solutions.
Our major operations are in central Europe, Russia, North America
and South Africa. In 2017, Mondi had revenues of €7.1-billion and a
return on capital employed of 19.7%.
Mondi has a dual listed company structure, with a primary listing
on the JSE Limited for Mondi Limited and a premium listing
on the London Stock Exchange for Mondi plc. We are a FTSE 100
constituent and have been
included in the FTSE4Good
Index Series since 2008 and
the JSE's Socially Responsible
Investment (SRI) Index since
2007.
Mondi South Africa
Our South African business sustainably
manages plantation
forests and manufactures and
sells pulp, virgin containerboard
and uncoated fine paper. We
have around 1 500 employees
working in our forestry operations
and two mills.
33 KWAZULU-NATAL BUSINESS 2018/19

FOCUS
Mondi South Africa
Strategic advantages.
Our focus is on leveraging our strong domestic
market position and the global
competitiveness of our Richards Bay mill.
With a history spanning over 50 years,
we understand the value of being efficient, costcompetitive
and customer-focused.
Our passion for performance will always be central
to the way we run our business and is demonstrated
through a continuous focus on quality, productivity
and efficiency. The fundamental principle behind
operational excellence at Mondi is the desire to do
more with less.
We invest in and manage our business to ensure
that our manufacturing operations maintain
producing unbleached kraftliner in addition to
white-top kraftliner at our Richards Bay mill has
been welcomed by our customers. Our Baywhite,
Baycel and Baykraft products are certified for food
packaging (ISEGA) and we have adopted Good
Manufacturing Practice (externally certified).
We manage about 251 000 hectares of certified
plantation forests in South Africa in a way
that secures their long-term biological integrity,
social value and productivity. Credible third-party
certification of our forests is an important part of
our management approach. It assures compliance
with globally recognised standards for sustainable
forest management.
New woodyard at Richards Bay mill.
their cost advantages and are well-positioned for
growth opportunities
The new woodyard at our Richards Bay mill is contributing
to improved efficiencies in wood handling processes
in our forests and providing higher-quality fibre.
The investment to expand our product range by
Mondi Rotatrim.
Growing responsibly and inspiring our people
for long-term success
We believe that being part of the solution to
global challenges will secure the long-term success
of our business and the wellbeing of our
communities and other stakeholders.
KWAZULU-NATAL BUSINESS 2018/19
34

FOCUS
Responsible forest management involves increasing long-term productivity
and preserving eco-system values in rural landscapes and
protecting high conservation value areas such as wetlands.
We focus on maintaining an effective network of high conservation
value areas and valuable habitats, and on imitating natural
dynamics for key types of ecosystems where possible.
We promote a landscape approach to freshwater stewardship.
The focus of the long-standing WWF-Mondi Water Stewardship
Programme (previously the WWF-Mondi Wetlands Programme) has
grown from managing and rehabilitating wetlands with different
groups of land-users (including Mondi) to catalysing water stewardship
at the landscape scale, including ensuring collaboration
and action by different land-users in the uMngeni and Mvoti River
catchments, both of which are strategically important water-supply
areas for KZN’s economic hubs.
In 2014, following many years of collaboration, Mondi Group and
WWF launched a global partnership to promote responsible forestry
and a sustainable pulp and packaging sector. In 2017, this global
partnership was extended for another three years.
Mondi Zimele
Our local enterprise initiative, Mondi Zimele, has an excellent track
record of creating sustainable businesses and jobs. In addition, it
helps to maintain a steady supply of high-quality fibre from a network
of small forest enterprises, and this has continued to make a positive
impact on the lives of people in our rural communities.
Mondi Zimele assists small business, Amahlathi Ethu.
Community investment
Communities living near
our mills and on our forestry
land benefit from our
extensive community engagement
and investment
programme. Health and
education are key priorities
for us.
A leading initiative is
the Mkondo Development
Project, a pioneering publicprivate
partnership focused
on improving the living
conditions of people living
in households in isolated villages
on our forestry land,
and to find sustainable solutions
to alleviate poverty
and offering security of tenure.
The pilot Jabulani Agrivillage
has been completed
and eight other agri-villages
are in progress.
A new exciting development
in 2018 has been
working with the Ligbron
e-Learning System at rural
schools, bringing innovative
learning techniques
and access to quality maths
and science tuition to students
to provide a good
foundation on which to
build their careers and the
economy.
Seven mobile clinics received
82 230 visits by forestry
contractors and local
communities in 2017. Our
wider community investments
continue to assist and
empower schools, university
students, youth, forest smallholders
and entrepreneurs,
as well as provide healthcare
and support.
35 KWAZULU-NATAL BUSINESS 2018/19

PROFILE
Msunduzi Municipality:
City of Pietermaritzburg
Strategic location is driving economic growth.
Vision
A safe, vibrant city in which to live, work, play, and
do business.
Mission
To ensure that the municipality functions effectively
and in a sustainable manner in order to deliver
service excellence to the community.
The Msunduzi Municipality is the second
largest in KwaZulu-Natal and is proudly the
capital of the province, incorporating the
picturesque city of Pietermaritzburg. The
confirmation of capital status has entrenched the
city’s role and position as the administrative and political
hub of KwaZulu-Natal. Msunduzi is also moving
in the direction of achieving metropolitan status.
Key Development Projects at Msunduzi
Municipality
Manaye Hall Precinct
This investment development seeks to enhance
and empower the economy and entrepreneurs
within the Imbali area and surrounds, and will
further provide a link with the existing value chain
in the area.
The city is strategically located along the all-important
Durban-Gauteng movement corridor, recognised in
the National Development Plan for South Africa as
Strategic Intervention Plan 2, commonly referred to
as SIP2.
Industrial development vision
Msunduzi aims to see its industrial sector grow so that
it remains the engine that powers the local economy,
and that it does so with particular regard to providing
dignified and safe work for its residents. Another goal
is that the industrial and business sector stakeholders
partner with the municipality in striving for a carbon
neutral industrial future, which takes into account the
critical need to prevent further climate change, and
to ensure that there is protection of the environment
comprising the people, the flora and the fauna that
make up local ecosystems. This will ensure a truly
sustainable future.
Msunduzi Integrated Public Transport Network
The overall goal of this initiative is to improve the
quality of life for Msunduzi’s residents through
the provision of an integrated public transport
network that is rapid, safe and secure, convenient,
clean, affordable, disability friendly and socially
equitable. The dominant public transport
corridor, starting in Edendale in the south-west,
is routed through the CBD and across the N3
freeway to Northdale, a distance of over 17km.
KWAZULU-NATAL BUSINESS 2018/19
36

PROFILE
Neighbourhood Development and Partnership
Grant
The NDPG is driven by the notion that public
investment and funding can be used creatively
to attract private and community investment
to unlock the social and economic potential
within the targeted neglected townships and
neighbourhoods. National Treasury has made
successive allocations for this programme of
R40-million (2017/2018) and R42.36-million
(2018/2019).
Liberty Midlands Mall Phase 3
The Liberty Midlands Mall is a regional shopping
centre, and given its position on the N3 national highway,
the centre captures the wider regional market
(Pietermaritzburg and surrounding area along the
N3 corridor).
Other projects which fall under the NDPG:
• civic building
• informal trading stalls; piazza
• Mt Partridge
• Thwala Road public realm
• Promenade 1
• Promenade 2
Youth Enterprise Park
This project, located in Pietermaritzburg city centre,
is to assist with improving the regularisation of
informal trade and to provide a more sophisticated
space for businesses in this sector so that traders
can move up from street trading.
CONTACT INFO
Key personnel
Mayor: Councillor Themba Njilo
Municipal Manager: Mr Sizwe Hadebe
General Manager Sustainable
Development and City Entities [Acting]:
Mr Radha Gounden
Senior Manager[Acting]:
Ms Nombuso Hlophe
Contact office: Business Retention and
Expansion: Ms Mandisa Msimang
Telephone: 033 392 3757/2493
Email: mandisa.msimang@msunduzi.gov.za
Website: www.msunduzi.gov.za
37 KWAZULU-NATAL BUSINESS 2018/19

PROFILE
Award-winning
terminal
Richards Bay Coal Terminal wins Bulk Logistics Port/Terminal of the Year.
Richards Bay Coal Terminal (RBCT) is a worldclass
coal export terminal situated in the
Port of Richards Bay. The terminal was
opened in 1976 with an original capacity
of 12-million tons per annum (mt/a).
The terminal provides South Africa’s Coal
Exporting Parties (CEPs) with a world-class logistics
service that facilitates the export of coal.
Asia 81.6%
Europe 10.1%
Africa 7.8%
South America 0.5%
EXPORT DESTINATION PER CONTINENT
RBCT is positioned at one of the world’s deepsea
ports and handles large ships and large volumes of
coal. The 276-hectare site currently boasts a quay that
is 2.2km long with six berths and four ship loaders,
with a stockyard capacity of 8.2-million tons.
RBCT shares a strong cooperative relationship
with South Africa’s national utility, Transnet, which
provides the railway services linking the coal mines
to the port, and the shipping coordination of more
than 900 ships per annum.
All RBCT’s operations and administrative functions
are conducted in Richards Bay.
Safety achievements
On 23 December 2017, RBCT achieved a significant
milestone in safety performance when two-million
LTI-free man-hours were recorded. We are exceptionally
proud of this significant safety achievement and
attribute it to our continued pursuit of the goal of a
safe workplace. This milestone was achieved at a time
when RBCT commissioned two shiploaders, a massive
machine project. Achieving this milestone is testament
to a proactive safety culture that prevails in our
work environment. This achievement is a combination
of our collaborative safety efforts; it specifically points
to the genuine care the employees and contractors
have for each other.
We have made impressive gains with the implementation
of the leading indicators, such as the
COBRA (Behaviour Based Safety) process, near missreporting,
hazard identification, risk assessments
and an overall interaction amongst the workforce
on safety issues.
As testament to our ongoing safety awareness,
RBCT also won the 2017 Business Excellence Safety
Award for the second year in a row. This award reaffirms
RBCT’s diligence in upholding safety standards.
Production records achieved
The tonnage received in 2017 increased from 72.58Mt
KWAZULU-NATAL BUSINESS 2018/19
38

PROFILE
in 2016 to 75.60Mt (4% higher). The
2017 tonnage is the highest tonnage
delivered by Transnet Freight Rail
(TFR) within a calendar year. The Train
Turnaround Time (TTT) was four hours
three minutes in 2017 against the RBCT
internal target of three hours 54 minutes.
TTT is a value-chain contracted
duration for offloading and handing
back of trains to TFR. The value chain
TTT is reflected in the signed Service
Level Agreement between RBCT and
TFR and the target is an average of four
hours 18 minutes.
The figure for trains that were
tipped and bypassed directly to the
vessels was 19% in 2017 compared to
17% in 2016. We continue to be aligned
with our business partner, TFR, to ensure
the supply chain performs well
and contributes to increasing volumes.
Achievements
In 2017 RBCT was nominated by
Transnet National Ports Authority
(TNPA), our strategic business partner,
as the Bulk Logistics Port/Terminal of
the Year and it is with great excitement
that RBCT was declared the winner of
this prestigious Award (Global Ports
Forum International Award). Locally,
RBCT was nominated for six Zululand
Chamber of Commerce and Industry
awards. RBCT won five awards and
was a runner-up in the sixth category.
The significance of these awards is
that they were awarded in areas that
matter the most to RBCT, people,
safety, environment and logistics.
Community development
Our slogan, “Coal to the world, growth
to the nation” depicts our sustainable
commitment to community development
over the years. Our aim is to participate
in programmes that benefit
the wider community and sustainable
From left: Mr Jabu Mdaki, General Manager Operations, Mr Preston
Khomo, Port Manager and Mr Alan Waller, CEO.
projects that can build a better South Africa. In 2017 we recognised
the need to focus on early childhood development, education and
environment. Due to the water shortages we faced, we regarded
this as an integral component in building a better future and life
for all.
In 2017, a total of R3.2-million was invested in Community Social
Investment (CSI) projects.
RBCT Executive Team
CONTACT INFO
Physical address: Richards Bay Coal Terminal (Pty) Ltd,
South Dunes, Richards Bay Harbour
Postal address: PO Box 56, Richards Bay 3900
Tel: +27 35 904 4911
Website: www.rbct.co.za
39 KWAZULU-NATAL BUSINESS 2018/19

ADVERTORIAL
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Nedbank’s new brand promise focuses on client
engagement Nedbank’s that new will brand create a promise better understanding
across focuses clients’ on personal client engagement and business banking thatneeds
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Siphamandla Ndhlovu, Provincial General Manager in KwaZulu-
Natal, Kevin explains de Beer, how Nedbank Nedbank Provincial works General with communities Manager in the to deliver
banking Free State solutions. and Northern Cape, explains how Nedbank
works with communities to deliver banking solutions.
Our expertise will help clients navigate
challenges and meet their goals
Nedbank continues to build on its clientcentred
strategy aimed at delivering
distinctive experiences and channels
of choice for businesses and clients in
KwaZulu-Natal. This has seen the bank
simplify and enhance its product offering
in line with its value-banking philosophy
based on simplicity, transparency and
affordability. Innovation and technological
advancements, as well as training and
development of staff, have been key pillars
in achieving the bank’s objectives.
Since 2012 Nedbank has launched several first-tomarket
innovations, such as the award-winning
Nedbank App Suite, the home loans online
digital channel and Market Edge, as well as New
Image outlets concept in communities locally and
nationally. “Working with communities is entrenched
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environmental conservation. These play a vital role in
building a sustainable economy and vibrant society.
We believe our fast-growing presence in communities
goes a long way towards enabling greater financial
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Nedbank also leverages its strong market positioning
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This is a unique service for clients, with financial
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wide range of products and services include the
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comprises funeral cover, a personal loan facility, the
JustSave Account and the Send-iMali money transfer
solution, enabling clients to transact, borrow, save
and take out cover.
To encourage the youth to save and build their
financial fitness from an early age the Nedbank 4me
offering enables the youth to transact and save with
the benefit of earning preferential interest. Nedbank
4me comprises a full transactional banking account
with no monthly fees, free initial transactions and
thereafter reduced pay-as-you-use pricing, free
eNotes and self-service banking.
This wide range of offerings from Nedbank makes
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Nedbank has also invested in innovative alternative
distribution outlets through its strategic partnership
with Boxer stores. These partnerships, which span
over 15 years, enable communities to get access to
financial services every day of the week, even Sundays
and public holidays.
Should you be interested in learning more about how
Nedbank can assist you grow your wealth and see money
differently, for more information call Siphamandla
Ndhlovu on +27 83 637 8552 or visit
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ADVERTORIAL
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Making Nedbank’s it easier new to brand do business promise with Nedbank
Business focuses Banking on client engagement that
Siphamandla Ndhlovu, KwaZulu-Natal Provincial Business Banking
will create a better understanding
Manager, explains how Nedbank can help business owners see money
differently. Kevin de Beer, Nedbank Provincial General Manager in the
Free State and Northern Cape, explains how Nedbank
works with communities to deliver banking helps solutions. with continuity in case there is a change of
relationship from a Business Manager point of view.
Our approach is to understand the client’s business
holistically and from that understanding, design tailormade
banking solutions to suit the business needs
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enables us to understand the client’s cash receipts and
payment cycle, their global trade transactions, foreign
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are therefore seen as a trusted partner by the business
we serve as our banking solutions match the client’s
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“At Nedbank Business Banking we
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This allows you to concentrate on
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At the core of our Business Banking offering in
KwaZulu-Natal is a relationship-based model. We
believe in building a relationship with our client
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A Business Manager is the key entry point into the
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Our banking offering covers a broad range of financial
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in all sectors of the economy including Agriculture.
We pride ourselves in our ability to make quick credit
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Furthermore, based on the relationship foundation
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Should you be interested in taking your business to its
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information about Nedbank’s specialised service offering
please call Siphamandla Ndhlovu on +27 83 637 8552
or visit www.nedbank.co.za.

ADVERTORIAL
ADVERTORIAL
Nedbank’s new brand promise
focuses Expertise in on small client business engagement aimed at that stimulating
will growth create a better understanding
Kevin de Beer, Nedbank Provincial General Manager in the
Nedbank’s Melanie Reddy, Provincial Retail Relationship Banking Manager,
Free
explains
State
how
and
Nedbank
Northern
is committed
Cape, explains
to partnering
how Nedbank
with small businesses
works for growth. with communities to deliver banking solutions.
For example, the Small Business Friday initiative, in
association with the National Small Business Chamber,
seeks to encourage everyone in South Africa to rally
behind and support small businesses. The initiative
calls on everyone to make a conscious decision to
vote for small businesses through their hearts, feet
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“Small businesses are the mainstay of the
economy. Nedbank has, over the years,
instituted various interventions aimed at
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Over and above our small-business services
solutions, we provide small-business
owners with support that goes beyond
banking, freeing up their time to truly focus
on running their businesses,” says Reddy.
Nedbank has built a solid reputation as a bank for
small businesses through initiatives such as Small
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Our offering expands to the Professional Banking
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SimplyBiz.co.za is a free-to-join value networking
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Should you wish to tap into our small business expertise
to help your business goals, why not get in touch with
Nedbank’s Small Business Services. Call Melanie Reddy
on +27 31 364 2045 or send an email to
Melanier@nedbank.co.za.

ADVERTORIAL
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Nedbank’s new brand promise
Making focuses banking on client accessible engagement to all that
will create a better understanding
At Nedbank we believe in delivering a choice of distinctive clientcentred
Kevin de banking Beer, Nedbank experiences Provincial that create General deep, enduring Manager relationships
in the
with Free our State clients, and Northern says Sean John, Cape, Provincial explains Sales how Nedbank Manager, KwaZulu-
Natal works Branch with communities Networks. to deliver banking solutions.
Our distribution presence in KZN sees us with 85
traditional branches, 32 kiosks in Boxer stores and 33
New Image branches. Nedbank has embarked on a
distribution strategy to convert all our branches to
New Image outlets. We have also increased our ATM
distribution to 630 and Intelligent Depositors to 90 in
the province for your convenience.
To make banking convenient we have eight Sundaytrading
branches in key centres in the province.
Nedbank’s client-centred approach has seen the bank
intensify its efforts in delivering a distinctive client
experience through innovation.
Our clients are engaged by skilled, enabled
and productive staff who, through
meaningful conversations, ensure we
deliver to our clients’ needs and aspirations.
As a bank for all, Nedbank realises that, if
it wants to make banking more accessible
to all in South Africa, it has to start working
with the communities in which it operates.
“Since 2012 Nedbank has launched several firstto-market
innovations, such as the award-winning
Nedbank App Suite, the home loans online digital
channel and Market Edge, as well as New Image
branch outlets,” adds John.
For more information on our offerings please contact
Sean John at SeanJ@nedbank.co.za,
+27 31 364 1933.
As such the bank’s strong relations with government,
organised business and communities remain a key focus
in growing its client base.
Our presence in the KZN community goes a long way in
allowing for greater financial inclusion while contributing
to social upliftment and economic development.
Nedbank Ltd Reg No 1951/000009/06. Authorised financial
services and registered credit provider (NCRCP16).

KEY SECTORS
Overviews of the main economic
sectors of KwaZulu-Natal
Agriculture 46
Sugar 47
Foresty and paper 50
Mining 54
Oil and gas 55
Manufacturing 60
Automotive 64
Energy 70
Water 71
Tourism 72
Education and training 76
Banking and financial services 78
Development finance and
SMME support 80

OVERVIEW
Agriculture
A new cold-storage facility at Dube TradePort is good
news for farmers.
SECTOR INSIGHTS
• Operation Vula will make
co-operatives stronger.
The Premier of KwaZulu-Natal, Willies Mchunu, has committed
his government to Operation Vula which aims to
create economic opportunities for social enterprises and
co-operatives, led by African people. They are to benefit
from state-led infrastructure programmes, as well as from the buying
power of the state through the supply chain.
Another initiative to support small-scale farmers resulted in the
Masisizane Fund investing more than R100-million in the Harry Gwala
and Alfred Nzo districts. Consulting company Agriculture House will
assess the effectiveness of the programme.
Despite a long drought which recently ended, the province's
agricultural sector is very strong, taking advantage as it does of the
province's fertile and varied soils. Eighteen percent of KwaZulu-Natal’s
6.5-million hectares of agricultural land is arable and the balance is
suitable for the rearing of livestock.
Vegetables grow well in most areas, and some maize is grown in
the north-west. Nuts such as pecan and macadamia thrive. The province’s
forests occur mostly in the southern and northern edges of the
province. The sugar sector is dealt with separately in this publication.
The opening of a R99-million cold-storage facility at the Dube
TradePort in 2017 gives farmers and exporters additional flexibility,
ONLINE RESOURCES
KwaZulu-Natal Agricultural Union: www.kwanalu.co.za
KwaZulu-Natal Department of Agricultureand Rural
Development: www.kzndard.gov.za
National Department of Agriculture, Forestry and Fisheries:
www.daff.gov.za
allowing them to store chilled and
frozen perishable goods.
TWK is a R6-billion operation that
originated in forestry (as Transvaal
Wattlegrowers Co-operative) but
which is now a diverse agricultural
company with seven operating divisions.
The coastal areas lend themselves
to sugar production and fruit growing,
with subtropical fruits doing particularly
well in the north. KwaZulu-
Natal produces 7% of South Africa’s
citrus fruit. The Coastal Farmers Cooperative
represents 1 400 farmers.
Beef originates mainly in the
Highveld and Midlands areas, with
dairy production being undertaken in
the Midlands and south. The province
produces 18% of South Africa’s milk.
KwaZulu-Natal’s subsistence farmers
hold 1.5-million cattle, which represents
55% of the provincial beef herd, and
their goat herds account for 74% of the
province’s stock. The Midlands is also
home to some of the country’s finest
racehorse stud farms. The area around
Camperdown is one of the country’s
most important areas for pig farming.
Enterprise iLembe, the development
arm of the iLembe District
Municipality, is looking for investors
to further develop an agri-processing
hub near the King Shaka International
Airport and Dube TradePort.
KWAZULU-NATAL BUSINESS 2018/19
46

Sugar
Sugar production is on a downward trend.
OVERVIEW
Most of South Africa's 14 sugar mills are in KwaZulu-Natal, as
are the headquarters of the biggest companies.
Overall production volumes have been down in recent
years because of the severe drought. Total saleable sugar in
the South African market (for domestic use and export) was over twomillion
tons in the 2013/14 and 2014/15 seasons. The figure for 2016/17
was 1.6-million tons. A proposed national sugar tax is being opposed
by industry representatives.
About 40% of local production is exported. The South African Cane
Growers' Association represents about 24 000 growers who produce
about 20-million tons of cane.
Neither of the Big Two companies relies exclusively on South African
sugar earnings: Tongaat Hulett has a big property portfolio and Illovo
draws most of its profit from operations elsewhere in Africa.
Illovo Sugar Limited has a presence in six African countries and
is the continent's biggest sugar producer. The group's head office is
in Umhlanga Rocks. In 2016 ABF, which used to be Associated British
Foods, purchased Illovo.
Tongaat Hulett’s headquarters are about 50km north of Umhlanga.
The company's sugar divisions turned an operating profit of R1.3-billion
ONLINE RESOURCES
South African Cane Growers’ Association:
www.sacanegrowers.co.za
South African Sugar Association: www.sasa.org.za
South African Sugar Technologists Association:
www.sasta.co.za
Sugar Milling Research Institute: www.smri.org
SECTOR INSIGHT
• A sugar tax has been
proposed.
for 2016/17, a notable improvement
on the previous year. This
was partly because of better import
protection in the countries
where Tongaat Hulett operates
and because of higher export
prices generated into the EU and
other African countries.
Tongaat Hullet Sugar has
agreed to a R52-million sugar
cane growing project which will
see co-operatives and contract
farmers plant cane on 3 000ha at
Felixton, Maidstone and Darnall.
Illovo and Tongaat Hulett are the
major operators of sugar mills.
Other millers are Gledhow, ULC,
Umfolozi and Tsb (which has a
further two mills in Mpumalanga).
Illovo has four mills, three
sugar-cane estates, four sugar
factories, a refinery and three
downstream operations that
make products such as furfural,
furfuryl alcohol, ethyl alcohol and
lactulose.
The four mills run by Tongaat
Hulett are located on the North
Coast while the central refinery
is in Durban and the animal feed
plant, Voermol, is near Tongaat.
The Sugar Terminal at Maydon
Wharf, Durban, serves 11 mills
and can store more than half a
million tons of sugar. It also has a
molasses mixing plant.
47 KWAZULU-NATAL BUSINESS 2018/19

INTERVIEW
Agriculture House
Chief Executive Officer Sifiso Myeni explains how this
agribusiness development company is giving small-scale
farmers access to markets.
CEO Sifiso Myeni
BIOGRAPHY
Sifiso is the founder and Chief
Executive Officer at Agriculture
House. His role is to drive
strategy, investment decisions
of the company, stakeholder
relations and new business. He
is responsible for sector intelligence,
due diligence, transaction
structuring and quality
assurance. He has vast experience
in the agricultural sector,
having worked for companies
such as Old Mutual Masisizane
Fund, as the KwaZulu-Natal
Provincial Manager and as
the Head of the Agribusiness
Development Department.
Please explain your business proposition.
Agriculture House is a 100% black-owned specialist agribusiness development
company established in 2007. Its core business has four divisions:
• Consulting services in agribusiness value chain development. This
includes but is not limited to: assessment of agricultural projects; turnaround
strategies for farms and agribusinesses including asset management;
due diligence; business planning and implementation; feasibility
studies; sector intelligence; project implementation and monitoring;
social facilitation and policy analysis and formulation.
• Skills transfer and mentorship. This includes AgriSETA-accredited training
offered through strategic partners.
• Investments in our own farms and agri-processing factories.
• Access to markets for small-scale vegetable farmers. Agriculture House
currently buys fresh produce from small-scale farmers to supply to
various customers. This programme was established to increase Agri-
House’s fresh produce supply capacity and to provide access to market
for small-scale farmers who cannot independently access formal
markets. Most of the farmers are in Jozini and surrounding areas.
How do you close the gap between commercial operations
associated with large food value chains and small-scale farmers?
Firstly, Agriculture House has identified access to market, inadequate skills
and lack of production resources as major challenges facing small-scale
farmers. Our contribution in resolving these challenges:
• We are a market for small-scale farmers for fresh produce (vegetables)
and eggs. We started in Jozini, Makhathini, eNdumo, Mhlabuyalingana
and eThekwini (mainly egg farmers) and we are planning to expand to
other areas in the province.
• We are now exploring ways of improving the quality of fresh produce
from these farmers. We have to put a production schedule in place
for all farmers under our scheme, we have to train them, and we also
have to provide production inputs. The Department of Agriculture
and Rural Development is very supportive.
How do you measure success?
Our success is measured in three ways. Firstly, we have to be a profitable
and sustainable business. Secondly, our customers must be
satisfied with our products and services. Finally, when the farmers we
seek to empower are running profitable small-scale farms.
KWAZULU-NATAL BUSINESS 2018/19
48

Helping agribusinesses grow
Providing advice and services.
FOCUS
As it enters its second decade, Agriculture House is expanding
its footprint to help small-scale farmers get their products to
market, invest in its own farms and agri-processing plants,
offer training through partnerships and widen the scope of
its consulting services.
Our Vision
To be a trusted centre for knowledge in agribusiness value chain
development.
Our Mission
Provide reliable, practical solutions and quality products to meet the
needs of our customers.
Farms
Essiena Farm in Stanger has been converted from sugarcane to a fully
irrigated vegetable farm where spinach, tomatoes, cabbage, green,
red and yellow peppers are grown and packaged. A total of 43 job
opportunities have been created.
Agriculture House is leasing the 10-hectare Baconsfield Farm in
Harding. We are growing cabbages under full irrigation and supplying
chain stores and markets agents such as DELTA, Wenpro and Port Natal,
and private customers such as Scottys and KZN Hospitals through PCK.
The aim is to run a profitable vegetable enterprise while creating decent
employment for the local communities.
CONTACT DETAILS
Suite A, 9 Brendon Lane, Westville, 3629, KwaZulu-Natal
Tel: +27 31 825 4894 | CEO: +27 31 266 0063
Email: info@agrihouse.co.za
Website: www.agrihouse.co.za
Technical team
The technical team consist of 10 agricultural
specialists in various fields of
specialisation such as fresh produce,
grain handling and trading, poultry,
and the red meat value chains. Our
expertise also extends through
working with a network of strategic
partners and associates. Individual
team members have over 20 years
of practical work experience in the
agricultural industry. The team is
led by the CEO and founder, Sifiso
Myeni, who has extensive experience
in many aspects of the sector.
Other key members are Senior
Investment and Risk Officer, Rhonnie
Manana and Sandile Myeni who is
the Manager in charge for getting
fresh produce to various markets.
Major clients
Agriculture House has the following
clients. In fresh produce supply:
Durban International Convention
Centre (ICC): Bargain Group (11
supermarkets): Pick n Pay: Boxer
Stores. In consulting services: Old
Mutual Masisizane Fund: eThekwini
Municipality: Enterprise iLembe
Economic Development
Agency: Sheepcor SA (subsidiary of
Nehawu Investment Holdings).
49
KWAZULU-NATAL BUSINESS 2018/19

OVERVIEW
Forestry and paper
South African companies have a global presence.
The forestry and paper sector is one of the most important
within the KwaZulu-Natal economy and the province is a
national leader. The forest-product export sector in South
Africa is made up of paper (45.2%), solid wood (23.3%) and
pulp (28.9%).
The KwaZulu-Natal Provincial Government's strategy of creating
Industrial Economic Hubs (IEHs) includes the development and expansion
of wood processing in the Harry Gwala District Municipality. This
is in the wooded south-western part of the province and includes the
towns of Kokstad, Harding, Ixopo and Underberg.
The province’s two biggest companies in the sector, Sappi and
Mondi, are both diversified global companies. Mondi is an integrated
packaging and paper value company with more than 100 operations
in more than 30 countries.
Recent upgrades to Mondi’s woodyard at Richards Bay (shown
above) have made a big impact on efficiencies. The addition of an
unbleached kraftliner product has expanded the company’s range.
Sappi makes paper at two mills in South Africa: the mill at Tugela
makes 185 000 tons of speciality paper per annum. A big focus for the
company is dissolving wood pulp, made at one site in America and
two in South Africa.
Dissolving wood pulp is sold as a raw material to converters around
the world who produce from it a range of products such as textiles,
cellophane wrap and pharmaceuticals.
The giant Sappi Saiccor mill 50km south of Durban is the world's
biggest manufacturer of dissolving wood pulp. The mill's capacity is
800 000 tons, which makes it the biggest of its kind in the world. Sappi
SECTOR HIGHLIGHTS
• Mondi manages more than
250 00 hectares of plantation
in South Africa.
• The Sappi Saiccor mill is the
world’s biggest site for the
manufacture of dissolving
wood pulp.
is actively looking into the new fields
of bio-materials and bio-energy.
Nampak produces crêpe paper
at Verulam and Rafalo produces tissue
paper. SA Paper Mills is another
paper producer.
Mpact's upgrade of its Felixton
mill has increased capacity and
improved efficiency. The project
cost R765-million and takes overall
production up to 215 000 tons
(from 60 000) and a lightweight
containerboard option has been
included in the product lines. This
is in response to market demand
for lighter packaging. The first
phase of the upgrade began in
KWAZULU-NATAL BUSINESS 2018/19
50

OVERVIEW
2015 with the development of a recycled fibre (RCF) plant and
improvements to the paper machine.
Mpact has plastics and paper operations, with the paper section
divided into three divisions: paper manufacturing, corrugated and
converted paper products and recycling.
The Merensky Group operates one softwood sawmill and a panelprocessing
plant in Kokstad that is geared to manufacture according
to customers’ needs in any sector. Export is done through the Port
of Durban.
NCT Forestry Co-op Limited is a key timber-marketing entity with
more than 2 000 members and three wood-chipping mills. R&B
Timber Group has three pole treatment plants and is headquartered
in Harding. Flaxton Timbers operates out of Ixopo and Natal Forest
Products is in Richmond.
Timber
Timber plantations are found in five parts of the province: northern
KwaZulu-Natal, Midlands, southern KwaZulu-Natal, Zululand and
Maputaland. Close to half-a-million hectares – 38.5% of the land in
South Africa devoted to forestry – is allocated to timber plantations.
Of this area, 70% is devoted to hardwoods and the balance to pine, the
only softwood grown in large quantities in South Africa.
The percentage of privately owned forest land is 93.4%. Merensky
has plantations in the Dargle forest while Sappi and Mondi have holdings
across the province, and in other parts of South Africa.
Management of the 251 000 hectares of the plantation forest that
Mondi has under management is done in line with sustainable forest
management principles and the company is engaged in a partnership
with the WWF to get different types of water users to work together in
improving how water is used. Mondi has reduced its own consumption
of fresh water by 12% in comparison to its use in 2015.
The company’s local enterprise initiative,
Mondi Zimele, promotes
small forest enterprises among
other programmes in support
of health and education. The
Mkondo Development Project is
tackling poverty.
Sappi is working with regional
and local government in
the northern Eastern Cape and
KwaZulu-Natal to plant more
plantations. The company’s Clan
Nursery north of Pietermaritzburg
has the capacity to look after
17-million cuttings.
The South African forestry industry
is valued at R40-billion per
year. The National Department of
Agriculture, Forestry and Fisheries
reports that South Africa has
a shortage of sawn timber and
anticipates further shortages in
the future.
ONLINE RESOURCES
Forestry South Africa: www.forestry.co.za
KwaZulu-Natal Department of Agriculture and Rural
Development: www.kzndard.gov.za
National Department of Agriculture, Forestry and Fisheries:
www.daff.gov.za
Paper Manufacturers of South Africa:
www.thepaperstory.co.za
South African Institute of Forestry: www.saif.org.za
Technical Association of the Pulp and Paper Industry of South
Africa: www.tappsa.co.za
51 KWAZULU-NATAL BUSINESS 2018/19

FOCUS
Sappi
Sappi’s strategic growth from dissolving wood pulp.
Innovation is a cornerstone of the strategy and 2020Vision that Sappi
has implemented and as a result experienced growth over the last
few years. A major contributor to this growth has been the dissolving
wood pulp (DWP) product with its differentiated market offering
stemming from the Southern KZN region.
What is dissolving wood pulp?
Dissolving wood pulp is a purified cellulose pulp suitable for subsequent
chemical conversion into a range of products and can be spun into
textile fibres, cast into a film or regenerated into a sponge.
Dissolving wood pulp (DWP) is locally manufactured at Sappi Saiccor
Mill, situated in Umkomaas. With a capacity of 800 000 tons per annum
of sulphite DWP, it is the world’s single largest manufacturing
site for DWP.
It also has a long history in DWP production, going back more than
60 years to 1955. Since Sappi acquired the mill in 1989, Saiccor Mill has
played a key role in establishing Sappi as the global market leader in
DWP. Sappi’s competitive cost position provides it with the platform to
build the business further with its key strategic partners, while providing
customers with unmatched quality, consistency and scale. This is
achieved through sustainable manufacturing and sourcing of certified
raw materials (Hardwood woodfibre Eucalyptus and Acacia) from responsibly
managed plantations. A truly sustainable raw material, DWP
is noted for its versatility to create personalised solutions for customers
across multiple sectors.
Dissolving wood pulp applications
Dissolving wood pulp is used to produce an array of intermediary
products which in turn are used to produce a dynamic variety of
final products.
Fabrics
Cellulosic based fabrics are
breathable and offer a soft,
natural feel with high levels of
moisture absorbency. This is in
contrast to most synthetic fibre
based fabrics derived from nonrenewable
fossil fuels.
VSF (rayon)
By far the most prominent of the
wood-based cellulosic fabrics are
those produced from viscose
staple fibre (VSF), also known as
rayon. VSF accounts for approximately
70% of global DWP production
and is most commonly
used in fashion, home and decorating
textiles.
Lyocell
Another key fibre produced from
Sappi’s DWP is lyocell, which represents
the next generation of sustainable
wood-based cellulose fibres.
It is a high-strength and absorbent
material used for a variety of textile
and non-woven applications, either
on its own or as a blend with other
compatible fibres.
KWAZULU-NATAL BUSINESS 2018/19
52

FOCUS
Food, pharmaceuticals and other applications
include:
Microcrystalline cellulose
A useful ingredient used by the pharmaceutical
industry because of its excellent binding
properties, microcrystalline cellulose (MCC) can
be found in many prescription and over-thecounter
tablets.
Ethers
Ethers derived from dissolving wood pulp are
used widely in the production of food, pharmaceuticals
and cosmetics. They also have more
heavy industry-related applications, such as drilling
fluids, mining flotation aids and detergents.
Commonly produced ethers include CMC, MC
and HEC.
Cellophane
Cellophane is used the world over for packaging
in the food industry. It offers excellent
breathability and non-static properties and
has become essential for preserving freshness
as well as for its visual appeal for certain
food groups. Cellophane is also used in the
production of alkaline batteries and lithographic
masking tape.
Acetate
Acetate from dissolving wood pulp is used in
the manufacture of fabrics and yarns as well
as in plastic applications such as spectacle
frames, photographic film and clothing buttons.
It is mostly used for the manufacture of
cigarette filters.
Through continuous investment in this region
and product, Sappi is set to deliver further results
and remain relevant to customers by offering
value-adding products. They are ready
with a truly renewable natural fibre to face the
challenges of global demands and meet customer
needs.
53 KWAZULU-NATAL BUSINESS 2018/19

OVERVIEW
Mining
Mineral sands are mined in the north.
Most of South Africa’s export coal passes through the Richards
Bay Coal Terminal. The province’s mineral sands mines are
near Richards Bay with several coalfields further inland.
Having opened in 2016, the KZN Sands mineral sands operation
comprises a central processing complex in Empangeni and the
Fairbreeze Mine. Expenditure over several years is expected to rise to
R5-billion as it expands. Tronox, which is listed on the New York Stock
Exchange, is the major shareholder in KZN Sands.
The development of a new titanium dioxide pigment plant was
announced in 2017 by Nyanza Light Metals and its technology partner,
Avertana of New Zealand. The use of stockpiled waste slag (from mines
in Mpumalanga) sets this R4.5-billion project apart. Other products
will include gypsum, aluminium sulphate and magnesium sulphate.
Construction is set to begin in 2018.
A new name appeared in the mining environment in 2015, but
South32 is simply an offshoot of BHP Billiton, so the Hillside aluminium
smelter at Richards Bay run by South Africa Aluminium is now a
100% South32 asset. Most of the product (high-quality primary aluminium
ingot) is exported but some liquid metal form is sent to Isizinda
Aluminium which supplies Hulamin, a company that has had a rolling mill
in Pietermaritzburg since 1949. Hulamin is the only major aluminium rolling
operator in the region and it makes rolled products and extrusions.
Other processing facilities in the province include the steel plant
owned by Arcelor Mittal in Newcastle and Safa Steel's metal-coating
factory in Cato Manor.
Tata Steel KZN's high-carbon ferrochrome plant at Richards Bay
went into business rescue and then liquidation before being bought
by Luxembourg-based Traxys Africa in the middle of 2016, after a
court ruled in its favour. Traxys has chrome mines in Mpumalanga
and Limpopo provinces. Tata Steel did not have its own mines.
RBM mines the minerals sands of the northern KwaZulu-Natal
coast and operates out of Richards Bay. The main products of the
RBM mine are zircon, rutile, titania slag, titanium dioxide feedstock
and high-purity iron.
SECTOR INSIGHT
• The KZN Sands Fairbreeze
Mine will inject billions
into the local economy.
Some of the coalfields of the province
have been revived. Petmin's
Somkhele Anthracite Mine, north
of Richards Bay, has one of the
biggest reserves of open-pit
anthracite in South Africa, with
measured and indicated reserves
of more than 51-million tons across
its four areas.
Buffalo Coal Corporation
(which used to be called Forbes
Coal) has Canadian roots and
has two assets near Dundee:
Magdalena Colliery and Aviemore
Colliery. The company has two
processing plants.
ONLINE RESOURCES
Chamber of Mines South Africa: www.chamberofmines.org.za
Council for Geoscience: www.geoscience.org.za
Geological Sciences, University of KZN: www.geology.ukzn.ac.za
National Department of Mineral Resources: www.dmr.gov.za
KWAZULU-NATAL BUSINESS 2018/19
54

Oil and gas
Richards Bay is set to host a liquid natural gas plant.
OVERVIEW
SECTOR INSIGHT
Transnet Pipelines’ new
multi-purpose pipeline is the
country’s energy lifeblood.
• Petroleum Agency
South Africa is awarding
exploration rights in the
province.
If a private partner can be found, a liquid natural gas (LNG) plant will
soon be producing 2 000MW on a site in Richards Bay. This forms
part of national government's allocation of 3 126MW to natural gas
in its medium-term energy policy to 2030.
The National Department of Energy (DoE) decided in 2016 that one
of the first two gas-to-power plants to be constructed under the
Independent Power Producer Procurement Programme would be
allocated to Richards Bay. This has the potential to turn the Richards
Bay Industrial Development Zone (RBIDZ) into an energy hub. The fact
that neighbouring Mozambique has significant offshore deposits is a
factor in this ambition. To produce its allocation of 2 000MW, the plant
would have to use a million tons a year of liquid natural gas.
A new unit within the National Department of Trade and Industry
(dti) is focussed on importing LNG, particularly from Mozambique and
Botswana. Local demand for LNG is expected to increase to more than
10-million tons per annum.
The Richards Bay Industrial Development Zone signed an agreement
in 2015 with Byromate to produce 60MW from a biomass plant
and manufacturing in the solar sector is another option within the
broader energy field.
The regulator and promoter of oil and gas exploration in South
Africa, Petroleum Agency South Africa, has awarded coalbedmethane-gas
exploration rights in KwaZulu-Natal to NT Energy
Africa, which has a partnership with the Central Energy Fund. These
awards are for onshore exploration.
The Petroleum Agency SA is an agency of the National
Department of Energy.
Sinopec of China has bought a 75% share in Chevron South Africa
for R12.6-billion and the deal has been approved by regulators. Assets
include a lubricants plant in
Durban, an oil refinery in Cape
Town and 820 petrol stations
across South Africa and Botswana.
Getting fuel to the province
of Gauteng is the key mission of
the new multi-purpose pipeline
(NMPP) which started delivering
fluids in 2012. The NMPP terminals
allow for greater flexibility in supply.
Refined products such as jet
fuel, sulphur diesel and both kinds
of octane petrol are carried. The
infrastructure of Transnet Pipelines
apparently reduces the number of
fuel tankers on South African roads
by about 60%.
The liquid fuels and gas networks
of Transnet Pipelines traverses
KwaZulu-Natal from west
to east and north to south. The
petroleum network has intake
stations at both Durban refineries,
while the gas pipeline runs
from Secunda to Durban, with
diversions to the manufacturing
hubs of Newcastle and Richards
Bay, and along the coast between
Durban and Empangeni. Transnet
55 KWAZULU-NATAL BUSINESS 2018/19

OVERVIEW
Pipelines employs 658 staff, with about 200 located at the head office
in Anton Lembede Street in downtown Durban.
Assets
KwaZulu-Natal is home to two major oil refineries and is the first link in
the pipeline chain that links Gauteng province, the industrial heartland
of South Africa, with vital fuels. The Port of Durban handles 80% of South
Africa's fuel imports. KwaZulu-Natal is thus a key player in the country’s
oil and gas industry.
KwaZulu-Natal’s two oil refineries are important regional and national
assets as their joint production accounts for more than 300 000 of the
700 000 barrels of refined crude oil that South Africa produces.
South Africa’s biggest refinery is Sapref. Owned jointly by Shell SA
Refining (25%), Thebe Investments (25%) and BP Southern Africa (50%), it
has a capacity to produce 180 000 barrels per day. The refinery also makes
ONLINE RESOURCES
Independent Power Producers Programme:
www.ipp-projects.co.za
National Department of Trade and Industry: www.thedti.gov.za
National Energy Regulator of South Africa: www.nersa.org.za
Petroleum Agency SA: www.petroleumagencysa.com
South African National Energy Association: www.sanea.org.za
South African Petroleum Industry Association: www.sapia.co.za
Transnet Pipelines: www.transnetpipelines.net
propylene feedstock, solvents,
sulphur, asphalt, industrialprocessing
oils and liquefied
petroleum gas.
Sapref has started a clean-fuels
project, aiming to reduce sulphur
and benzene levels, among
other things, in fuel products.
The modifications to the refinery
will bring it into line with the
tougher legislation regarding fuel
production that is in the pipeline.
The Enref refinery owned by
Engen can produce 135 000 barrels
per day. This sophisticated refinery
can convert light and heavy
crude oil into high-value products
that include jet and diesel fuel,
solvents, bitumen, sulphur, bunker
oil and aviation gasoline.
Safor is a base-oil production
facility (jointly owned by Engen,
Caltex and Total but operated
by Engen) that produces 45%
of Southern Africa’s base oils.
Engen also owns the adjoining
Lube Oil Blend Plant, which
produces more than 72-million
litres of finished lubricants
annually.
KwaZulu-Natal has the
second-highest consumption
of diesel fuel of South Africa’s
provinces (17.8%) and the thirdhighest
consumption of petrol
(15.4%).
Royal Vopak, which runs a large
terminal at the Port of Durban, has
expanded capacity to 174 000m³
and is planning to grow its ability
to store fuel still further. It is also
planning a new storage facility
at Heidelberg that will cater
for petroleum and chemicals.
Towns along the N3 highway are
increasingly receiving investments
in the logistics sector.
KWAZULU-NATAL BUSINESS 2018/19
56

Transnet Pipelines owns, operates and maintains a 3 800km network of high pressure underground
petroleum and gas pipelines. Established in 1965, the company plays a strategic role in the supply of
petroleum products to South Africa's economic hub in Gauteng. Ta ensure security of supply, a new
24 inch Multi-Product Pipeline (MPP) was constructed and commissioned in 2012. Lennie Maadley,
Chief Executive of Transnet Pipelines, discusses the latest milestone in the MPP project.
Is the Multi-Product Pipeline working to
expectations? Yes, since it was brought into
operation in January 2012 it has transported over
18 billion litres of diesel. We have now successfully
brought it into multi-product operation. In addition
to transporting two grades of diesel {D50 and
D500) we are now transporting 93 and 95 unleaded
petrol as well as jet fuel.
Can you put a figure on the number of road trips
(or number of tankers) that have been reduced
because of the introduction of the Multi-Product
Pipeline? Not directly as all modes of transport are
required to service the market. pipelines are ideal
for large volumes and long distance, whilst road
and rail service other areas. We can however, say
that if we did not have the Multi-Product Pipeline
you would need an additional 1 ODO road tankers
per day between Durban and Gauteng.
What are current volumes of throughput in the
various categories? The capacity of the line is
1 080 cubic metres per hour and the average
throughput is approximately 115 million litres per
week. The volume split per product depends on
weekly market demand and varies from week to
week.
Is TPL on target with regard to these volumes?
The volumes are slightly behind target. but this is
reflective of the lower demand in the market due to
the slowdown of the economy. From a capacity and
operational point of view TPL is able to meet the
demand required by its customers.
And the balance sheet? Pipelines is currently
forecast to exceed financial targets in the 2017 /18
year:
• Revenue of R4.2bn
• EBITDA margin of 74%
• Return on assets of 6.7%
• Asset base of R36bn excluding capital work in
progress
• Cash generated from operations of R3.lbn

Please tell us about your journey to the CEO's
desk? What was your first job at TPL? Was there a
moment/event where you thought, "Yes, pipelines
is where I want to be"? My journey started in
Transnet Pipelines in 2002 as an Executive
Business Manager in charge of operations and
has evolved through various roles since then.
From the onset I knew this is where I want to be
and approached each day with enthusiasm and
determination. Pipelines is a fascinating, complex
and challenging environment. In 2002, Transnet
Pipelines, then known as Petronet, transmitted 334
million m 3 of gas and 13.8 billion litres of fuel and
our revenue was R719 million. In comparison to the
previous year, we have transported 17 billion litres
of fuel and our revenue was R4 285 million. I have
aspirations of growing the company even further,
with specific focus on diversification into the
liquefied natural gas (LNG) market and expanding
our footprint into Africa.
Do you feel that your stint in Operations gives
you an especially good perspective on the
complexities of the business? Yes, it provides
good insight into the operational and technical
aspects of the business. It also provided great
understanding into the various role- players in the
market segment and the number of challenges
faced by the industry. Furthermore, it empowers
me to challenge views and make informed
decisions.
How much success is TPL having in terms of
applying the relatively new policy of diversifying
revenue streams? Please expand on which are
working best, and give examples (eg, training in
Africa). Our initiatives to diversify our revenue
streams are at an infancy. However, we are
confident that we will achieve our aspirations in the
medium term. In addition to becoming a key player
in the LNG market, Pipelines is also committed
to operate and maintain pipelines, operate and
maintain terminals in other African countries and
provide pipeline-specific training to the oil and gas
industry.
How do you ensure security of supply? Our biggest
challenge is to stay ahead of market demand and
ensure efficient operations. We meet regularly
with our customers to understand their market
and needs and execute our plan accordingly, thus
ensuring that their market demands are met and
facilitating security of supply. We have pertinent
KP ls that we track to ensure our performance is in
line with what the market requires. In addition to
just the pipeline as a mode of transport, we also use
rail, our Transnet Value CC initiative, whereby areas
not serviced by pipelines are still serviced by rail;
one such example is the supply of jet fuel to ORTIA,
whereby both rail and pipeline is used.
How do you protect pipes from corrosion? In
addition to the pipeline being coated, we have
an extensive cathodic protection programme in
place that monitors and deals with stray currents
thus preventing corrosion. We also do periodic
"intelligent pig" investigations to check the
integrity of the pipeline.
What risk is involved for the environment through
which pipelines pass? Pipelines by their nature
are a safe, environmentally friendly mode of
transport. The biggest threat is unauthorised third
party activities, encroachments and attempted
pilferage. In saying this, incidents do happen;
however, our track record to date is exemplary and
we have an emergency response plan to react to
any incident together with all stakeholders.
Are you getting the rates you want
from the National Energy Regulator
of South Africa (NERSA)? Yes,
the Regulator has an approved
tariff methodology which
we comply with that allows
us a fair return on assets
managed.
Please outline TPL's
skills development
programmes? Most of
our programmes are
focussed on pipeline
specific requirements,
both technical and
operational. But we also
have specific courses
such as the "Women in
Pipelines" course which
we are now going to
expand to all employees
in Pipelines to equip them
with skills that will allow
them to grow personally
and in their careers, with
specific focus on diversity,
finance management, selfesteem
and leadership skills.
www.transnetpipelines.net

OVERVIEW
Manufacturing
A Durban shipyard is making tugs for Transnet.
SECTOR INSIGHT
Packaging company Mpact
has increased capacity at
Felixton by 35%.
• Two special economic
zones are designed to
attract manufacturers.
KwaZulu-Natal is a key centre of manufacturing in the South
African economy. Two large oil refineries and a sophisticated
sugar milling and refining industry underpin provincial
chemical manufacturing. The chemicals and petrochemicals
subsector makes up 17% of the manufacturing output of KwaZulu-
Natal, with industrial chemicals accounting for nearly a third. Steel and
aluminium are other heavy manufacturing products. The automotive
industry is covered in a separate article.
The manufacturing sector contributes 17.7% to the provincial Gross
Domestic Product (GDP). The strongest export sectors are base-metals
(32% including aluminium), mineral products such as ores, vehicles
and chemical products.
The nine-tug contract put out by Transnet National Ports Authority
(TNPA) is worth R1.4-billion and was won by Durban-based Southern
African Shipyards in Durban. Most of the tugs have been built and sent
to ports around the country.
Paper and plastics packaging company Mpact recently invested
R765-million on increasing capacity at its Felixton paper mill by 35%.
The company has 21 manufacturing sites across Southern Africa.
Special Economic Zones (SEZs) at Richards Bay and Dube
TradePort are attracting manufacturers with zoned and serviced
land and tax rebates. The provincial government is keen to link
the agriculture sector with manufacturers and intends to use its
Agri-Village Programme to pursue this goal. To take advantage
of the existing strengths of cities and districts in the province, a
network of Industrial Economic Hubs (IEHs) is being developed in
KwaZulu-Natal. Leading the process is the Department of Economic
Development, Tourism & Environmental Affairs (DEDTEA).
A Halaal Manufacturing Park is
being considered by DEDTEA, finance
institution Ithala, the South
African National Halaal Authority
and business leaders. A location
near a good road or national highway
and within easy reach of the
Port of Durban would be ideal.
It is expected that investors will
find this an attractive proposition.
Hulamin is a leader in aluminium
finished-products. The company
makes rolled products
at Edendale, Pietermaritzburg
and at Camps Drift while its
Pietermaritzburg facility for
making extrusions is one of
the three in the country. Rolled
products make up 91% of the
company's output. Extruded
products make up the remainder.
Exports to the automotive
industry in the USA are on the
increase.
The group headquarters of
Africa’s biggest pharmaceutical
manufacturer, Aspen, are in La
Lucia Ridge. German chemicals
group Lanxess has built a carbon
dioxide concentration unit at its
existing plant in Newcastle. The
company makes tanning raw
KWAZULU-NATAL BUSINESS 2018/19
60

OVERVIEW
USED JUICE AND MILK CARTONS NOW RECYCLABLE IN SA
Juice and milk cartons have long been one of
the contributors to waste in South Africa’s
landfill sites. In a major development for the
South African paper and packaging recycling
market, Mpact Recycling recently announced
that liquid cartons are now recyclable.
John Hunt, managing director of Mpact
Recycling, says it was previously not possible
to recycle juice and milk cartons as they are
not made of typical paperboard.
This announcement follows the investment
of R46-million in a Liquid Packaging recycling
plant at Mpact’s Springs Paper Mill facility;
the recycling plant has the capacity to recycle
25 000 tonnes of used liquid cartons per annum
which will be fed directly into the paper
division for use in new paper products. Mpact
Recycling’s role, through its extensive collection
network of paper, containerboard, PET
and now liquid packaging, is to supply its mills
with sufficient volume to match its capacity.
This is why Mpact has embarked on a campaign
to raise consumer awareness that longlife
milk and juice cartons are now recyclable.
Consumers must ensure the cartons are empty
and flattened. Where there is no kerbside collection,
they can deliver their cartons to any of
Mpact’s buy-back centres countrywide or to
one of its seven Mpact Recycling operations
for payment.
“Liquid carton packaging provides a category
of waste that can be recycled and will
add considerably to land preservation in South
Africa as consumers can redirect cartons away
from limited landfill space.
“Whether you finish a carton of milk at
breakfast or enjoy a boxed fruit juice for lunch,
place your flattened, used container into your
nearest recycling bin, whether at home, school
or work. This way South Africans will be not
only be doing their bit to keep the environment
clean, but will also be helping to continue creating
sustainable job opportunities throughout
the recycling value chain,” concludes Hunt.
61 KWAZULU-NATAL BUSINESS 2018/19

SPECIAL FEATURE
materials at Merebank in Durban and rubber chemicals in Isithebe
north of Durban.
Newcastle is a chemical manufacturing hub. The big steel works
of Arcelor Mittal produce by-products such as ammonium sulphate,
and large companies such as Karbochem, Bayer, African Amines and
SA Calcium Carbide also operate in the area.
AECI has a big presence in the province under the Chemical Services
banner. Chemical Initiatives runs an elemental-nutrient sulphur plant
in Umbogintwini. SA Paper Chemicals operates a big plant at Isithebe.
Protea Chemicals has a large manufacturing plant at Mobeni.
Sappi Saiccor's Umkomaas plant is the biggest producer of specialised
cellulose in the world with production edging upwards every year
towards full capacity of 800 000 tons per annum. Illovo Sugar manufactures
downstream products such furfural (used in lubrication oil),
furfuryl alcohol, diacetyl (a flavouring in margarine) and ethyl alcohol.
Kynoch makes fertilizer at plants in Durban and Richards Bay. Foskor's
acid division manufactures sulphuric acid, phosphoric acid and granular
fertilizer in Richards Bay. ChemSpec makes paint at Canelands.
KwaZulu-Natal produces nearly a third of South Africa’s plastic
requirements. Nampak has several packaging facilities in the province
and MPact’s Pinetown facility specialises in FMCG containers. Mcbean
Beier Plastics and PCI also operate out of Pinetown.
Packaging and paper group Mondi is a major international company
with its roots in KwaZulu-Natal. Mondi’s Richards Bay mill and its
paper plant at Merebank are among the province’s most significant
manufacturing sites.
Textiles
(Coface). Ninian & Lester has about
1 500 employees.
The footwear sector is showing
good recovery after taking a
battering from Chinese imports.
The purchase of 39% of Eddels
Shoes by management and staff
has paid off, with 385 staff employed
in making 2 700 leather
shoes every day.
Two international safety
footwear firms operate out of
Pinetown: Bata Industrial and
Beier. The latter company joined
forces with three other South
African safety footwear manufacturers
to form the BBF Safety
Group in order to be able to compete
with cheap imports.
Carpet manufacturer Belgotex
Floorcoverings and Ulster Carpets
have facilities in Pietermaritzburg
and Durban respectively. Home
appliance manufacturer Defy,
which is part of the Turkish group
Arçelik, employs about 2 600 people.
Böhler Uddeholm in Pinetown
produces tooling materials and
welding consumables.
Shanghai, with which KwaZulu-Natal has signed a new memorandum
of understanding, has agreed to run an exchange programme
focussing on clothing and textiles. Thirty local students will study in
Shanghai in the first phase of the project.
Canvas and Tent Manufacturing (Pty) Ltd has more than 400 employees
in Ladysmith. There are 219 clothing companies in the province
ONLINE RESOURCES
Aluminium Federation of South Africa: www.afsa.org.za
Chemical and Allied Industries’ Association: www.caia.co.za
Manufacturing Circle: www. manufacturingcircle.co.za
National Association of Pharmaceutical
Manufacturers: www.napm.org.za
National Department of Trade and Industry: www.thedti.gov.za
Plastics SA: www.plasticsinfo.co.za
KWAZULU-NATAL BUSINESS 2018/19
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SPECIAL FEATURE
63 KWAZULU-NATAL BUSINESS 2016/17

OVERVIEW
Automotive
An automotive supplier park is under construction.
Toyota South Africa and Bell Equipment are manufacturing
giants. Between the Toyota plant at Prospecton south of
Durban and the Richards Bay facility of heavy-equipment
manufacturer Bell Equipment, upwards of 11 000 people are
employed. Both companies are market leaders.
KwaZulu-Natal also has a substantial and varied automotive components
sector which includes large manufacturers such as Apollo
Tyres and GUD Filters. Thirty-nine companies are currently members
of the Durban Automotive Cluster which is funded by the municipality.
Together, these firms have about 17 000 employees.
Bell is in the process of transferring production of its current truck
range to its factory in Germany, which will double in size to accommodate
the growing demand for trucks in Europe and America.
Bell’s new European headquarters opened in Alsfeld in August
2017. The shift will not affect employment levels at the Richards
Bay site because Bell will start assembling Kamaz heavy-duty trucks
(pictured above) in 2019 for the African market. Kamaz, a Russian
brand that has won 14 Dakar rallies, is known for its reliability in
tough conditions. Bell’s intention is to increase the percentage of
local components over time.
SECTOR INSIGHT
• Bell Equipment will make
Kamaz trucks at Richards
Bay.
Bell is best known for its heavy
equipment which is primarily
used in the mining and construction
sectors. The listed company
reported a 13% rise in revenue in
December 2017, to R6.7-billion.
Toyota recently invested a
further R6.1-billion into its already
very large plant at Prospecton.
The company regularly sells
about a quarter of the vehicles
sold in South Africa, and accounts
for the same proportion of export
KWAZULU-NATAL BUSINESS 2018/19
64

OVERVIEW
volumes. The Corolla car, the Hilux bakkie and the Fortuner SUV are
manufactured at the plant.
Components
To promote the city of Durban as a destination for automotive
investment, the first National Association of Automotive Components
and Allied Manufactures (NAACAM) Show was held in Durban in
2017. Future events will rotate between other centres in South Africa.
In line with the policy of developing Industrial Economic Hubs,
the Durban Automotive Supplier Park is being built at Illovo, south of
Durban and near to the Toyota plant.
An amount of R11.5-billion will be invested in three phases, with
the first allocation amounting to R4.3-billion. The Dube TradePort
Corporation will manage the project, which covers 1 013ha. Other
partners are the eThekwini Municipality, Toyota and the provincial
government. The aim is to attract car assembly and component
manufacturing companies.
The province already has a substantial automotive-supply sector.
Trade and Investment KwaZulu-Natal (TIKZN) estimates that the
province's component automotive manufacturers enjoy a combined
turnover approaching R10-billion.
Powerstar, a Chinese state-owned brand, assembles trucks
in Pietermaritzburg on a site formerly used by Super Group. The
companies that make Powerstar in Asia are the China North Vehicle
Corporation (Norinco Motors) and BEIBEN, who produce about 60
000 heavy-duty commercial vehicles every year at their plant in Inner
Mongolia.
One car salesman who is ahead of the game in Newcastle is Xolani
Khumalo of Supertech Newcastle. With a growing Chinese community
in the area, the ability of the BMW salesman to interact in the language
of his client base is a major advantage.
Keeping MAN and Toyota supplied is the R300-million operation,
Duys Engineering Group. This diverse group of companies includes
in its business plan the supply of truck bodies and truck components
ONLINE RESOURCES
Automotive Industry Development Centre: www.aidc.co.za
Automotive Industry Export Council: www.aiec.co.za
Durban Automotive Cluster: www.dbnautocluster.org.za
National Association of Automobile Manufacturers of South
Africa (NAAMSA): www.naamsa.co.za
National Association of Automotive Component and Allied
Manufacturers (NAACAM): www.naacam.co.za
and has production plants at New
Germany (Pinetown) and Richards
Bay, from where it services the
mining industry. Toyota Boshoku
manufactures seats and does
the interior trim on contract for
Toyota.
International company GUD
Filters has a big presence in
the province. Headquartered in
Prospecton, where more than
1 500 people work at one of its
factories, the company has another
plant in Pietermaritzburg and a
distribution centre in Pinetown that
concentrates on exports.
Indian-owned Apollo Tyres SA
makes Dunlop products at two
large factories in the province: truck
tyres are made in Durban at an
80 000m² plant where 840 workers
are employed and a passenger car
tyre plant in Ladysmith (77 000m²,
1 160 employees). The Durban
factory devotes 40% of production
to supplying the truck and
earthmoving market. Both plants
make about 25 000 tons of tyres
with half of the passenger tyres
being exported.
The Behr Group is another
international company with a
presence in the province. The airconditioning
and cooling systems
company has a factory and its
headquarters in Durban.
Ramsay Engineering supplies
cross-car beams for BMW and
Ford. Funding was received from
the Industrial Development
Corporation (IDC) to buy new
tool-making technology to make
this possible. The company,
which has its headquarters in
Pietermaritzburg, makes 150 000
units per year for the two original
equipment manufacturers.
KWAZULU-NATAL BUSINESS 2018/19
66

PROFILE
Toyota
Prestigious enhancements to Land Cruiser Prado.
With an off-road heritage spanning more than
65 years, Land Cruiser remains unique in
its segment for its ability to combine outstanding
quality, durability and reliability
with unrivalled off-road performance and ever-greater levels
of luxury, comfort and ownership prestige.
Land Cruiser is the most widely available model in the
global Toyota product range. Its unmatched off-road abilities
have earned it a rock-solid reputation as one of the world’s
toughest and most reliable 4x4s. In South Africa, the Land
Cruiser range has a cult-like following with off-roading enthusiasts’
admiration deeply rooted in its legendary robustness.
The new Land Cruiser Prado enhances this reputation
with more modern and robust exterior styling, a more sophisticated,
comfortable and higher-quality interior, and
improvements to its user-friendliness, both on and off-road.
The body-on-frame build also efficiently isolates
the cabin from suspension impacts, making
even the most challenging off-road conditions
more comfortable to negotiate for everyone
on board. The all-terrain support systems help
even unskilled drivers make the most of Land
Cruiser’s off-road performance. They also make
the Prado one of the most technically advanced,
safe, pleasurable and easy-to-use 4x4 vehicles
in the world.
The Prado’s powerful road presence and high
levels of on-board technology mark it down as a
premium 4×4 with a perfect blend of go-anywhere
capability, comfort and refinement.
Where you want to go, Land Cruiser Prado will
take you there – and bring you back.
Unquestionable off-road prowess
Land Cruiser’s peerless off-road
capability is rooted in its highly
durable and deformation-resistant
body-on-frame construction,
which is now unique in the
large SUV segment. The vehicle’s
combination of strength and
durability provides a high level
of damage protection and it is
designed for easy maintenance and repairs. Significantly
reduced levels of body twisting help the driver optimally
position and control the vehicle.
Grand Grade
The Prado range has traditionally
consisted of two
grades, the mid-level TX
and high-grade VX. For the
first time, a new third grade,
called VX-L has been added
to the model line-up. The
VX-L model combines all
the features of the VX while
adding a power-operated tilt-and-slide moonroof
and comprehensive active safety assistance package
to the mix.
67 KWAZULU-NATAL BUSINESS 2018/19

More dynamic, modern and robust styling
The exterior design of successive Land Cruiser generations has combined the stylish
aesthetics of a vehicle entirely at home in any environment with the robust image of
durability and power expected of a genuine all-wheeldrive machine.
The new Land Cruiser builds on this proven, trusted formula with a new design that is
visually more agile and dynamic, yet which maintains three core strengths essential to the
vehicle’s go-anywhere credentials: Total Practicality, with headlamps and cooling openings
positioned to maximise protection and wading depth; Total Durability, with the powertrain
and all functional parts well protected; and Total Capability, with a tight turning circle and
generous ground clearance, essential for the most demanding off-road driving conditions.
New-look frontal elements such as the bonnet, grille, headlamps, bumper and wings draw on structural elements
from the model’s design heritage. The bonnet has been shaped to improve downward visibility at the centre and
it is sandwiched by the sides of the bumper to help protect the engine bay.
Higher-quality interior
The top of the new centre console tower has been set lower for a sleeker appearance and
better front-on visibility when driving off-road. It is fitted with a new eight-inch, full-colour
multimedia screen, a flush-fitting air-conditioning control panel and the drivetrain-related
instrument cluster.
The controls for driving and comfort functions are in separate panels for ease of use,
positioned behind a new, leather-trimmed gear lever. They include switches to operate new
integrated heating and ventilation for the front seats. The luxury and sophistication of the
interior are amplified by new white illumination for the instrument panel, centre console and
door-mounted switches.
Specification additions
TX models inherit the much favoured “coolbox” located in the centre console binnacle.
All models are now equipped with seat ventilation for driver and passenger in addition
to the seat-heating function (for first- and second-row occupants).
The top-tier VX and VX-L models are outfitted with Satellite Navigation
and an enhanced surround-view Multi Terrain Monitor camera system which
also includes Panoramic and overhead view modes. The 14-speaker Premium
touchscreen infotainment system incorporates a tablet-like design and easy to
operate switchgear.
The standard convenience specification list is befitting the stature of the Land Cruiser
Prado: automatic dual-zone climate control, six-speaker touch audio system, electrically
adjustable driver’s seat, illuminated entry, cruise control, park distance control, keyless entry, three power outlets,
Bluetooth connectivity, USB, third-row seating and reverse camera.
KWAZULU-NATAL BUSINESS 2018/19
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Off-road technologies
All Prado models feature Toyota’s Active Traction Control system, which actively regulates
wheel-slip, by directing torque to the wheel with the most traction. The system
can apply braking pressure to wheels individually to maximise traction. A low-range
transmission with user-selectable rear and centre diff-locks and Hill Assist Control, forms
part of the standard ensemble.
The Multi-Terrain Select system (VX and VX-L only), operated by a centrally mounted
rotary knob, allows the driver to select the correct mode depending on the “road” ahead.
The system has five pre-configured modes to tailor the vehicle’s traction control, transmission
characteristics, power delivery and suspension settings to the terrain at hand.
Expanded range of safety features
VX-L grade versions of the new 2017 Prado are equipped with Toyota Safety Sense active
technologies to help prevent accidents from happening or mitigating the consequences if
an impact does occur.
The package includes a Pre-Collision System with pedestrian detection function, Adaptive
Cruise Control, Lane Departure Alert and Automatic High Beam. The Adaptive Cruise Control
system uses radar sensors in the front grille to monitor the distance to the vehicle in front
and applies corrective action via both throttle and brake inputs to maintain a specified gap.
Further driver support is provided in the form of a Blind Spot Monitor with Rear Cross
Traffic Alert (both VX and VX-L) and an upgraded tyre pressure warning system – with digital
read-out in the multi-information display.
These active safety systems complement the standard seven airbags and comprehensive brake and
stability control systems.
Warranty and Service
All Land Cruiser Prado models include a 5-year/90 000-kilometre service plan and 3-year/100 000-kilometre
warranty.
www.toyota.co.za
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OVERVIEW
Energy
Biomass is producing energy in northern KwaZulu-Natal.
A
17MW biomass project south-east of Pongola in the northern
part of KwaZulu-Natal represents the province’s only
approved project in terms of the national Renewable
Energy Independent Power Producer Procurement
Programme (REIPPPP) but provincial planners are keen to use the
province’s ample supply of sun and wind to exploit the potential
of this exciting sector.
Municipal buildings in the eThekwini metro are being fitted with
solar panels. The Ushaka Marine World Theme Park is one of several
facilities to receive solar PV panels intended to reduce demand from
the grid. The pilot programme should save the city 426.75MWh, or
about R330 000 in its first year of operation.
The growing popularity of solar water heaters has encouraged
Durban manufacturer Solar Beam to spend R2.5-million on expanding
its premises. A joint initiative between the University of
KwaZulu-Natal and the Georgia Technology Institute of the USA
will see the establishment of a Solar Energy Institute.
As part of the provincial government's strategy to boost regional
development, the iLembe District has been named as an Industrial
Economic Hub (IEH) for the renewable energy sector. With the King
Shaka International Airport (KSIA) and the Dube TradePort lying
just south of the iLembe District in the eThekwini Municipality,
a partnership has been created between the two municipalities
and the provincial government to develop a renewable energy
technology innovation hub.
The other area attracting energy investors is the Richards Bay
Industrial Development Zone (RBIDZ) which has been named as the
site for 2 000MW liquefied natural gas (LNG) plant in terms of national
government's gas-to-power plan. RBIDZ is also the site of a new
biomass plant. Forestry waste, sugar cane and agricultural waste
will provide the feedstock for a R2-billion facility that will largely
supply the tenants of the Richards Bay Industrial Development
Zone (RBIDZ) with power. The investing company Byromate, which
ONLINE RESOURCES
National Department of Energy: www.energy.gov.za
National Energy Regulator: www.nersa.org.za
Southern African Bioenergy Association: www.saba.za.org
South African National Energy Association: www.sanea.org.za
SECTOR INSIGHT
• The iLembe District is set
to become a renewable
energy hub.
has wind and solar projects elsewhere
in South Africa, expects
to start delivering power in 2018.
The provincial government
wants to see the RBIDZ become
a hub for renewable energy, and
this bio-gas project is expected
to be the first of many in solar
power, wind and other types
of renewable energy. The huge
forestry, timber, paper and pulp
industries of the province carry
with them the potential to provide
feedstock for the renewable
energy sector.
Sugar grower and producer
Tongaat Hulett believes that the
national sugar industry could
generate between 700MW and
900MW.
Biomass technology is at the
centre of the conversion scheme
of South African Breweries at
its Prospecton plant south of
Durban. Methane-gas emissions
from a nearby effluent plant are
piped to the plant where they are
converted to electricity.
The eThekwini Municipality
is spending R140-million on a
plant that will convert methane
gas from its major landfill sites.
Lanele Resources and Amatala
Resources have plans to produce
fuel from municipal waste.
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Water
New water infrastructure is being built
SECTOR INSIGHT
OVERVIEW
• The fifth phase of the
Northern Aqueduct
Augmentation project
has begun.
The area north of the Durban central business district is one of the
fastest-growing urban areas in South Africa, with a number of
large office and accommodation projects going ahead simultaneously.
This is obviously a welcome development for the
economy, but the new buildings also create pressures on infrastructure.
The multi-year, R250-million Northern Aqueduct Augmentation project
was initiated in 2014 and the fifth phase of the project has recently
begun. This will provide water for Durban North, Umhlanga, Newlands,
KwaMashu, Phoenix and Cornubia. It is intended to be complete by
the end of 2019. Apart from a number of pipelines that will serve these
growing areas, a bridge across the Umgeni River will be constructed.
Bosch Projects is responsible for design for eThekwini Water and
Sanitation (EWS) and Gibb is doing the environmental impact assessment.
JSE-listed civil engineering and construction group Esor has
several pipelaying contracts within the overall project.
One of the many challenges faced by the South African water sector
is a shortage of engineers. A study jointly commissioned by the
Water Research Commission and the South African Local Government
Association (SALGA) found that the country's four-in-a-million ratio of
engineers is a long way from the required 50-per-million.
Umgeni Water, the province’s biggest water utility, has launched the
Adopt-a-River Project, which aims to keep rivers clean, raise awareness
and create jobs. The first phase of the Spring Grove Dam in the Mooi
ONLINE RESOURCES
Mhlathuze Water: www.mhlathuze.co.za
National Department of Water and Sanitation: www.dwa.gov.za
Umgeni Water: www.umgeni.co.za
Water Balance Programme: www.wwf.org.za
River area has been completed on
schedule and has increased water
supplies in the Umgeni River
catchment area.
Spring Grove takes to five the
number of dams in the Mooi-
Mgeni system (including Midmar,
Albert Falls, Nagle and Inanda
dams), which serve more than
five-million people in Durban,
Pietermaritzburg and surrounding
towns. When Spring Grove is
complete, the total system yield
will rise to 394-million m3/year.
A new dam is being built at
Smithfield and the wall of the
Hazelmere Dam is being raised
to increase capacity. A new reservoir
(Waterloo) near the King
Shaka International Airport,
and serving this northern area,
has been constructed as part
of the master plan that will see
water delivered to this reservoir
from the Northern Aqueduct
Augmentation project.
The Western Aqueduct project
(valued at R864-million) and the
associated Northern Aqueduct
Augmentation project will inject
water into the rapidly developing
area north of Durban. The Tugela
Bulk Water Scheme (valued at
R1.4-billion) will supply water to
KwaZulu-Natal's North Coast.
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Tourism
KwaZulu-Natal is investing in tourism.
SECTOR INSIGHT
• Airport arrivals numbers
are growing.
• A cruise liner terminal
will be operational before
2020.
Tourism is one of three priority sectors identified by the
Provincial Government of KwaZulu-Natal as being the most
likely to promote economic growth and create jobs.
The most recent large investment in tourism infrastructure,
the King Shaka International Airport (KSIA), has experienced good
growth since its opening in 2010. Overall passenger growth in 2017 was
6.4%, the best percentage growth performance in the national context.
KwaZulu-Natal has a varied tourism offering – mountains, heritage,
beaches, conventions, sports – and the tourists who enjoy visiting the
province are almost as varied.
In recent years, visitors from countries in Eastern Europe such as
Poland have shown that there are new markets to be tapped while
tourism from and to the Middle East and India has increased because
of direct flights into KSIA. Emirates, Air Mauritius and British Airways
are among the airlines flying into KSIA.
In KwaZulu-Natal, the combined contribution of retail and tourism
to GDP is 14%. Many thousands of visitors to KwaZulu-Natal arrive by
road, and the statistics show that the Mooi River toll plaza bringing visitors
from Gauteng Province is a vital portal, but a very important arrival
method for tourists in the high end of the market is by cruise liner. A
joint venture between MSA Cruises SA and Africa Armada Consortium
will spend R175-million on the financing‚ construction‚ maintenance
and operation of a cruise terminal for a 25-year concession period.
The Port of Durban envisages a 32 000m² area that will cater
for two ships and at least 5 000 passengers. The number of cruiseship
passengers attracted to Durban grew from 42 000 in 2004/05
to 157 000 in 2010/11. South Africa attracts 0.5% of the world’s
cruise-ship market which comprises about 15.4-million passengers
annually. The terminal should be operational in October 2019.
MSC Cruises itself dealt with
about 90 000 cruise passengers
through Durban harbour in 2014.
In the summer months the MSC
Sinfonia and MSC Opera sail from
Durban to Mozambique and other
destinations in the Indian Ocean.
Another potential growth
area is health tourism. Upwards
of seven-million people travel
the world annually for procedures,
and South Africa is well
placed to receive a percentage
of this market. A conference
held in Richards Bay in 2017 put
the focus on issues such as investment,
training and the development
of products.
One of the goals with
KwaZulu-Natal tourism is to
develop products to attract
visitors to rural areas and to sites
that are currently not on the
tourist roster. The aim is to involve
a broader cross-section of
the population as active participants
in the sector. A new and
interesting project for investors
is the Drakensberg Cable Car
project. Thirteen technical reports
have been completed and
the project has now reached the
stage where the private sector
can invest.
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OVERVIEW
INDABA LODGE RICHARDS BAY
Catering to both business and leisure travellers,
the Indaba Lodge Richards Bay is situated
in the leafy suburb of Meerensee. The
66-bedroom Indaba Lodge is ideally located for
both the corporate and leisure traveller within
easy reach of the CBD, airport, harbour and
waterfront, and it’s only a five-minute walk
to Alkantsrand Blue Flag Beach.
This vibrant Lagoon City encourages visitors
to combine business with pleasure as they enjoy
the lush beauty of this subtropical paradise
combined with tranquil walks on miles of
pristine beaches along the TuziGazi Coast.
Richards Bay is the gateway to the famous
Elephant Coast, Hluhluwe Umfolozi Big 5 Game
Reserve and the Isimangaliso Wetland Park, a
World Heritage Site.
Towering Leopard Trees frame the modernfacade
of the hotel and give a deep shade
appreciated by guests as they arrive at the
Indaba Lodge Richards Bay. Fully air-conditioned
rooms ensure that guests stay cool
even in the summer months. The Lodge’s popular
Trevally’s Restaurant offers a seasonal
dinner buffet or a bistro-style à la carte menu.
For a more informal option, light meals are offered
on the deck or a craft beer or a sundowner
cocktail can be enjoyed at the ice-top bar. Braai
facilities are available on the pool deck.
Hotels
Research by Tourism KwaZulu-Natal shows that the
coastal province consistently has the best hotel
occupancies in the country.
Tsogo Sun runs 14 hotels in KwaZulu-Natal, five
of which are Garden Courts. Six hotels are in Durban
with a further four in nearby Umhlanga, where one
of the group’s most luxurious hotels, the 89-room
Beverly Hills, is located.
A “mega-hotel” has been created by Tsogo Sun,
with the amalgamation of the Southern Sun North
Beach and Southern Sun Elangeni hotels. Protea
Hotels has 18 properties in the province, with seven
in Durban including the Protea Hotel Edward.
The upgrading of the Point area between the
beach and the Port of Durban has resulted in major
investments. The Docklands Hotel at the Durban
Waterfront is a four-star Signature development
that cost about R100-million to develop.
The Royal Hotel in the heart of Durban is one of
eight Three Cities Group hotels in the province. The
Golden Horse Casino Hotel is a Three Cities property,
and the Group administers the International
Hotel School in Westville that is also hosts the
Christine Martin School of Food and Wine.
IFA Hotels & Resorts runs several luxury properties
including the Zimbali Coastal Resort and
Zimbali Lakes Resort. Signature Life Hotels has 13
properties and Gooderson Leisure has a varied
portfolio.
Sibaya Casino and Entertainment Kingdom,
a Sun International property, is north of Durban
between Umdloti and Umhlanga. The casinos
in Newcastle (Century City), Empangeni (Tusk
Umfolozi Casino) and Pietermaritzburg (Golden
Horse Casino) are run by Century Casinos Newcastle,
Peermont Global and Akani Msunduzi Management
respectively. Durban’s Golden Mile is the site of the
province’s biggest casino complex: the Sun Coast
Casino and Entertainment World (Tsogo Sun).
Airbnb is a fast-growing option in South Africa.
The Airbnb visitors to South Africa in 2016 engaged
in R2.4-billion worth of economic activity. Durban
had the largest increase in Airbnb bookings from
the previous year.
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Meetings and events
ONE campaign panel on ending poverty through education, World
Economic Forum, Durban, 2017.
The meetings, incentives, conference and exhibition
sector (MICE) has been strong in the province for some
time and it was boosted by the hosting in May 2017 of
the World Economic Forum on Africa, which attracted
800 of the largest companies in Africa as well as several
Fortune 500 businesses. The event showcased investment
opportunities in KwaZulu-Natal to an elite group
of potential investors.
MICE has been declared a priority sector by the provincial
government. A dedicated unit within the KZN
Tourism Authority, the Convention Bureau, has booked
more than 50 events and conferences since 2012, bringing
about R3-billion into the provincial economy.
Durban's hosting of the Tourism Indaba further supports
the idea that the province is a major conference destination.
More than 7 000 delegates are annually attracted to the
Durban International Convention Centre to exhibit South
Africa's assets to international tour operators. The city has
ONLINE RESOURCES
Ezemvelo KZN Wildlife: www.kznwildlife.com
Hotel Investment Conference Africa: www.hica.co.za
Inkosi Albert Luthuli International Convention Centre
Complex: www.icc.co.za
KwaZulu-Natal Tourism Authority: www.zulu.org.za
South African National Parks: www.sanparks.co.za
South African Tourism: www.southafrica.net
Tourism KwaZulu-Natal: www.zulu.org.za
ANNUAL SPORTING EVENTS AND EXHIBITIONS
January: Dusi Canoe Marathon,
Pietermaritzburg to Durban.
February: Midmar Mile, Midmar
Dam.
April: Durban International Boat and
Leisure Show, Durban.
May: Tourism Indaba,
Durban. Comrades Marathon,
Pietermaritzburg to Durban.
June: Mr Price Pro international
surfing contest, Ballito.
July: The Durban July, Greyville.
August: Durban International Film
Festival, Durban.
September: Dolphin Coast Ultra,
North Coast. KZN Music Imbizo,
Durban.
October: Zululand Expo, Richards
Bay. Berg and Bush bicycle race,
Drakensberg.
secured the Tourism Indaba until 2022.
The range of topics covered by recent
conferences held in KwaZulu-Natal
is wide and includes the World News
Media Congress, the Pan-African Health
Tourism Congress, the National Association
of Automotive Components and Allied
Manufactures (NAACAM) Show and the
Durban Maritime Summit.
International conferences held in the
2016/17 financial year include:
• 2016 International HIV and Aids
Conference
• World Leisure Congress
• International Society of City and
Regional Planners (ISOCARP) Summit
• 5th African Internet Governance
Forum
• World Federation of Trade Unions
Congress
• General Assembly of the International
Association for the Prevention of
Blindness
• World Hospital Congress.
KWAZULU-NATAL BUSINESS 2018/19
74

Advancing economic
transformation
Black Management Forum KwaZulu-Natal has
added a new branch to its network.
Mr Clifford Zungu.
Black Management Forum is an advocacy organisation
with a sharp focus on managerial leadership, thought
leadership and socio-economic development. As the
BMF KwaZulu-Natal, we strive to ensure that our members
are capacitated in these areas.
KwaZulu-Natal province has seen some growth and changes
over the past year, namely the election of the new provincial
leadership and the launch of a new branch called eKasi branch
(kwaMashu and surrounding townships). There are four BMF
branches in KZN: Durban, North Coast (Richards Bay), Midlands
(Pietermaritzburg and surrounding areas ) and the newly
launched eKasi branch.
This new branch was launched in December 2017 and is
filled with young, energetic members with an entrepreneurial
spirit. Since the launch of the branch under the Chairmanship of
Lindani Hlongwane, the branch has partnered with the Ethekwini
Municipality to launch the Youth in Agriculture programme which
aims at providing information and opportunities to emerging
farmers within the rural and urban areas. A Youth in Agribusiness
programme was also launched, followed by an informative tour
to the Inanda agricultural scheme.
As part of the 2017 programme these are some of the activities
undertaken by the province:
• Corporate governance and supplier development training
• Gala dinner in November 2017 where Mr Clifford Zungu, who
is a BMF stalwart, talked about coaching and mentorship and
Dr Dave Schwegmann of Nedbank spoke on the topic of
"Leadership Excellence”.
OVERVIEW
In the course of 2018, we will continue
to pursue the BMF goals. The
year began with the opening of
applications for the BMF Young
Professionals Management development
programme. This is a nationwide
initiative geared towards
young people aspiring towards
being excellent leaders. Some of
the modules covered in the programme
are self-mastery, problemsolving
and decision-making, team
dynamics, and leading people.
eKasi members at the Youth Agri business
launch.
eKasi leadership at a team-building
session.
CONTACT INFO
Postal and physical address:
Durban Chamber of Commerce,
892 Umgeni Road, Durban
Email: bmfkzn@bmfonline.co.za
Website: www.bmfonline.co.za
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Education and training
The private sector is growing.
A new partnership has been announced between Coastal TVET College and the Moses Kotane Institute.
The unbundling from the successful Curro group of a separate
tertiary entity which listed on the JSE as Stadio Holdings is a
good indicator of the growth of the private sector in education.
Stadio currently has three institutions: Southern Business School,
AFDA (the School for the Creative Economy) and the Embury Institute
for Higher Education which has recently opened two new campuses,
one in Pretoria and one in Musgrave, Durban. AFDA offers qualifications
in film, radio and live performances. Its campus in north Durban hosts
more than 200 students.
There is a strong trend towards the opening of private or independent
schools, and not necessarily in the very expensive bracket. Curro believes
it will be running 200 schools in South Africa by 2020, double its current
number. There are six Curro schools in KwaZulu-Natal.
Advtech, the other big private company, already has 27 tertiary campuses
nationally, in addition to its 78 schools operating under a variety of
labels. Advtech operates 10 educational sites in KwaZulu-Natal, including
schools such as Crawford and Trinity House, a chefs' school (Capsicum),
three Varsity Colleges and the Design School for Southern Africa.
There are two universities and two universities of technology in
KwaZulu-Natal, and the national distance university, the University of
South Africa (Unisa), has a presence in five locations. USB Executive
Development offers business courses for executives.
UKZN has close to 40 000 students studying on five campuses in
two cities. Greater Durban hosts Howard College, Berea (environment,
engineering, law, humanities) and the Nelson Mandela School of
SECTOR INSIGHT
• Stadio Holdings is a new
post-school JSE listing.
• KwaZulu-Natal has 30%
of South Africa’s schoolchildren.
Medicine at Congella. The
UKZN administration and the
Graduate School of Business are
based at Westville (also science,
engineering, health) whereas the
Edgewood, Pinetown, campus
focusses on education.
The Pietermaritzburg campus
offers a broad academic programme
but its specialities are
fine art, theology and agriculture.
UKZN also hosts the National
Research Foundation.
The Durban University of
Technology (DUT) has six faculties
operating in seven campuses in
Durban and in the Midlands. DUT
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OVERVIEW
is well known for its outstanding graphic-design school and offers one
of only two chiropractic programmes in South Africa.
The University of Zululand offers diploma and degree courses on
two campuses at Empangeni and Richards Bay.
Education faces big challenges in South Africa. KwaZulu-Natal, with a
population of more than 10-million, more than half of whom live in rural
areas which suffered decades of neglect, has made significant strides
in providing access to education. With 30% of South Africa's pupils in
its schools, the province's results have a big bearing on how the nation
fares in annual examinations.
There is now near universal access to primary and secondary schooling
and a new drive to enrol pre-school children in Grade R has achieved
a 70% success rate. The province has 1 689 early childhood development
centres.
The provincial government of KwaZulu-Natal bursary programme
paid out R1.5-billion in the three years to 2016 and more than 5 000
graduate interns obtained jobs at provincial government departments
at a cost to government of more than R100-million.
For the 2016 academic year, the University of KwaZulu-Natal (UKZN)
received more than 84 000 applications for the 8 770 spaces available
in its first-year undergraduate programmes.
Training
Technical and Vocational Education and Training (TVET) Colleges are
tasked with bridging the skills gap. TVET colleges are concentrating on 13
trade areas, including bricklayers, millwrights, boilermakers and riggers.
KwaZulu-Natal has nine such colleges with a total enrolment of about
80 000. R16.5-billion has been allocated by national government to skills
development and infrastructure over the medium term.
A range of other interventions have been launched including:
• six of South Africa's biggest construction companies have established
a R1.25-billion skills fund
ONLINE RESOURCES
Council of Higher Education: www.che.ac.za
Independent Schools Association of Southern Africa:
www.isasa.org
KwaZulu-Natal Department of Education:
www.kzneducation.gov.za
National Department of Basic Education: www.education.gov.za
National Department of Higher Education and Training:
www.dhet.gov.za
National Research Foundation: www.nrf.ac.za
• the National Department of
Higher Education and Training
(DHET) wants the country to
produce 30 000 artisans per
year by 20126 (the current figure
is about 13 000)
• Sector Education and Training
Authorities (SETAs) collect dues
from companies by industry
for training
• the National Skills Authority
(NSA) works with SETAs in
carrying out the National
Skills Development Strategy
(NSDS). The Human Resource
Development Council of South
Africa (HRDCSA) is an overarching
body working on skills
development and training.
National and provincial government
are investing heavily in
training. Various provincial government
departments awarded
about R316-million in support and
bursaries for more then 5 000 students
across the province in 2016.
Coastal KZN TVET College
gives students practical experience
through facilities such as
the Nongalo Industrial Park, where
school furniture is repaired, and
burglar bars and computer tables
are made. The college has several
sites on the South Coast and caters
for 15 400 students.
Majuba TVET College has a focus
on engineering as the coal and
steel industries are prominent in
Newcastle. Some of its engineering
students have done apprenticeships
on Sibanye gold mines
in Gauteng. The Mnambithi TVFET
College is located in the Battlefields
Route tourism area and offers
National Diploma courses in tourism,
among other qualifications.
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OVERVIEW
Banking and financial services
A local agency aims to become a bank.
South Africa’s banking and financial services sector is experiencing
a surge of innovation with several new banking
licences expected to be granted before the end of 2018.
One of these is based in KwaZulu-Natal.
Tyme, which stands for Take Your Money Everywhere, was granted a
licence in 2017. The name refers to the bank’s digital origins and its plans
for the future which do not involve a branch network. Commonweath
Bank of Australia bought a controlling share of Tyme when it was a loans
company and African Rainbow Capital is the venture’s BEE partner. The
banking licence is the first to be issued since Capitec was granted a
licence by the South African Reserve Bank in 1999.
Capitec has since gone on to become a major player on the South
African retail banking scene. It now merits inclusion in a new “Big Five”,
with Standard Bank, Absa, FNB and Nedbank.
Merchant banking and investment banking are the most competitive
sectors with companies such as BoE Private Clients, Rand Merchant
Bank and Investec prominent.
The other prospective new entities are state-related enterprises:
Ithala, Postbank and a Human Settlements Development Bank. The
Ithala Development Finance Corporation has functioned for many
years in the province as the provider of funds for small enterprises,
SECTOR INSIGHT
• New banking licences are
being approved.
• Standard Bank is financing
renewable energy
projects.
especially in areas where infrastructure
is poor and access to
traditional banking services is not
good. The provincial government,
which runs Ithala, wants to launch
it as a bank as soon as possible.
In 2016 Postbank (part of the
South African Post Office, SAPO)
received a first-level licence. Once
a board of directors has been appointed
and a company formed,
the Reserve Bank is likely to grant
the full licence. The current
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OVERVIEW
Postbank focusses on taking deposits and savings accounts. Postbank
has secured a R3.7-billion loan to enable it to open its own loan book.
Three state entities are merging to create the new Human
Settlements Development Bank: the National Housing Finance
Corporation, the Housing Loan Fund and the National Urban
Reconstruction and Housing Agency. The focus will be on financing
housing for poorer households and for large state-funded housing
projects. Part of the drive is to integrate cities better and to combat the
legacy of the spatial divide that apartheid left behind. Private-sector
investment will be sought.
An entirely new economic sector has opened up in South Africa
within the last decade – renewable energy. Financing for this investment
push has come from South Africa’s sophisticated banking sector.
The Power and Infrastructure division of Standard Bank, one of Africa’s
biggest companies, was involved in about 40% of the projects approved
within the first four rounds of bidding.
In KwaZulu-Natal, banks have been vital in getting big infrastructure
projects underway, a trend that is set to continue for some time
to come, with provincial and national government committed to a
continuing infrastructure upgrades.
The European Investment Bank extended a €50m long-term loan
through Rand Merchant Bank to fund the massive water systems
upgrade being undertaken by the eThekwini Municipality. The investment
programme encompasses two new aqueducts and the
replacement of 1 600km of old asbestos water mains.
RMB was also involved in several Tongaat Hulett and Richards Bay
Coal Terminal projects, two major players in the provincial economy.
Nedbank Capital supported Seacom’s R240-million undersea-cable
project, and has signed a three-year funding agreement with healthcare
group Netcare to the value of R1-billion.
Finscope's 2014 survey of South African banking and financial surveys
shows that between 2004 and 2014 a remarkable eight-million people
ONLINE RESOURCES
Auditor-General South Africa: www.agsa.co.za
Association for Savings and Investment South Africa:
www.asisa.org.za
Chartered Institute of Government Finance, Audit and Risk
Officers: www.cigfaro.co.za
Financial Services Board: www.fsb.co.za
Insurance Institute of South Africa: www.iisa.co.za
Postbank: www.postbank.co.za
South African Institute for Chartered Accountants:
www.saica.co.za
South African Reserve Bank: www.resbank.co.za
were connected to the financial
system. Overall, the financially
included reached 31.4-million
(up from 17.7-million in 2004). In
a category called formally served
which includes services other
than formal banks with branch
networks, the percentage of
South Africans grew from 50%
to 80%; in the banked category
(more traditional but including
new devices), the percentage
grew from 46% to 75%.
This is partly because South
Africa's formal banking sector has
such excellent infrastructure.
Financial services group Old
Mutual (a 54% stakeholder in
Nedbank) is in the process of creating
four stand-alone businesses
out of the Old Mutual Group. This
will allow the UK-based wealth
management business and the
New York-based asset managers
to be free of linkages to the
rand, while the South African
businesses, Nedbank and Old
Mutual Emerging Markets, can
focus on their specialities.
The Chartered Institute of
Government Finance, Audit and
Risk Officers (Cigfaro) advises
institutions, trains it members
in public finance and promotes
the interests of professionals in
the public sector. It also develops
and assesses qualifications and
advises tertiary institutions on the
requirements for courses.
In December 2017, Cigfaro ran
budgeting training for municipal
accounting officers who need
to comply with all the requirements
of the Municipal Finance
Management Act. In March 2018,
a national Public Sector Audit and
Risk Indaba was held.
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OVERVIEW
Development finance and
SMME support
Agri-processing is lucrative for entrepreneurs.
Toyota South Africa is funding the newly created Toyota
Empowerment Trust (TET) to the tune of R42-million. Beginning
in 2018, the trust will at first train specialised automation technicians
with the long-term intention of helping qualified technicians
to start their own maintenance firms.
In 2016/17, various government programmes, including the Expanded
Public Works Programme (EPWP), created more than 41 000 full-time
equivalent jobs and 166 000 work opportunities. The provincial government
intends increasing this by 10% by 2020.
In 2017/18, the Department of Economic Development, Tourism and
Environmental Affairs (DEDTEA) allocated R57-million to helping emerging
farmers get their products taken up in the food value chain. The
programme is called Radical Agrarian Socio-Economic Transformation
(RASET). A partnership with Spar aims to train rural shopkeepers to
handle social grants. Other partnerships with TVET colleges (for business
management training) and the Small Enterprise Development Agency
(Seda), to provide mentorships, are planned.
Operation Vula is a provincial government initiative to ensure that
co-operatives and small businesses get a leg-up into the formal economy
through state-led infrastructure programmes that assist them, and
through procurement policies that favour them.
Business Partners offers financial and non-financial help such as mentoring
and consulting. The Property Management Services Division helps
entrepreneurs acquire or manage property. Thara Singh (pictured above)
is the managing director of HJ Shenton Valve Services in Pinetown,
SECTOR INSIGHT
The Toyota Empowerment
Trust (TET) has been launched.
• The KZN Provincial
Government is supporting
small-scale farmers.
KwaZulu-Natal. When she had the
opportunity to buy the business
for which she had been working
for many years, Business Partners
assisted with a property purchase.
The competitive valve engineering
and manufacturing industry
has traditionally been a maledominated
sector.
The Coastal KZN TVET College
has been training members of
co-operatives and people working
in small, medium and microenterprises
(SMMEs) in the skills
that will help them do well in
business. Training young people
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OVERVIEW
is an important part of the plan to boost SMMEs. A provincial Youth
Economic Empowerment plan allocates R94-million over three years
to training 3 425 young people in technical skills such as bricklaying,
working with concrete, diesel mechanics, boiler making,
fitter and turning and plumbing. Trainees are given placements
after the training is complete.
The Small Enterprise Development Agency is active in supporting
entrepreneurs. Seda gives non-financial support through
training, assistance with filling in forms, marketing and creating
business plans.
In KwaZulu-Natal, Seda runs 12 incubators which either help new
businesses get started or with the rehabilitation of existing enterprises.
Three models are used: Technology Demonstration Centres
(demonstration and training); Technology Incubators (where the
focus is rehabilitation); Hybrid Centres, which combine elements of
the other two models. The KwaZulu-Natal incubators include ICT
and construction (three centres each), furniture and hi-tech (two
each), chemicals, and essential oils.
The provincial government controls two important development
funding institutions, both of which report to the DEDTEA:
• Ithala Development Finance Corporation
• KwaZulu-Natal Growth Fund.
Ithala is in the process of applying for a full banking licence. In
2015/16 Ithala financed 336 businesses and co-operatives, which
led to an estimated 2 618 jobs being created. The agricultural sector
was a strong focus area. Ithala's commercial and industrial property
portfolio of over one-million square metres of lettable space makes
it one of the biggest operators in the province.
To support township and rural communities, district warehousing
facilities are being built using municipal and Ithala properties. This
will go a long way to assisting farmers and traders to buy in bulk and
consequently get discounts on their purchases. The Small Business
Growth Enterprise (SBGE) will run a pilot project, which will also
contain a bulk-buying component, further assisting small enterprises.
ONLINE RESOURCES
Business Partners: www.businesspartners.co.za
Industrial Development Corporation: www.idc.co.za
Ithala Development Finance Corporation: www.ithala.co.za
KZN Growth Fund: www.kzngrowthfund.co.za
National Department of Small Business Development:
www.dsbd.gov.za
Small Enterprise Development Agency: www.seda.co.za
Small Enterprise Finance Agency: www.sefa.org.za
Another initiative aims to get
small traders organised through
the establishment of a provincial
small traders' association.
The KwaZulu-Natal Growth
Fund Trust operates as a Debt
Fund and an Equity Fund with a
total of R1.1-billion worth assets
under management.
The IDC provides finance
across a range of sectors from
agriculture to tourism. It has
holdings in several companies
with a presence in KwaZulu-
Natal: 42.6% in Hans Merensky
(Pty) Ltd, a plantation and timber
mill operator; 100% in Prilla
2000, a cotton-milling operation;
and 85% in Foskor, which
has a phosphoric acid plant in
Richards Bay. The IDC also funds
local development agencies
such as the Ugu South Coast
Development Agency.
All of the major banks have
SMME offerings. Standard Bank’s
Community Investment Fund
(CIF) initiative extends loans to
informal businesses. The CIF has
distributed more than R7-million
to more than 630 businesses
through its six funds in three
provinces.
Nedbank has an enterprisedevelopment
product that supports
businesses with a turnover
up to R35-million with at least
25% black ownership.
The Masisizane Fund makes
loan financing available in sectors
such as agriculture and
agri-processing), commercial,
supply chain and manufacturing.
It also offers training and
technical support and funding
to help businesses to comply
with legislation.
KWAZULU-NATAL BUSINESS 2018/19
82

LISTING
KwaZulu-Natal Provincial
Government
A guide to KwaZulu-Natal’s provincial government departments. All addresses are located
in Pietermaritzburg (code 3201) unless stated otherwise. Visit www.kwazulunatal.gov.za.
Office of the Premier
Premier: Thembinkosi Willies Mchunu
5th Floor, Telkom Building, 300 Langalibalele Street
Tel: +27 33 341 3300
Fax: +27 33 341 3442
Website: www.kwazulunatal.gov.za
Agriculture and Rural Development
MEC: Thembu Mthembu
Cedara College, Cedara Road
Tel: +27 33 343 8240
Fax: +27 33 343 8255
Website: www.kzndard.gov.za
Arts and Culture
MEC: Bongiwe Sithole-Moloi
222 Jabu Ndlovu Street
Tel: +27 33 264 3400
Fax: +27 33 394 2237
Website: www.kzndac.gov.za
Community Safety and Liaison
MEC: Thomas Mxolisi Kaunda
179 Jabu Ndlovu Street
Tel: + 27 33 341 9300
Fax: + 27 33 342 6345
Website: www.kzncomsafety.gov.za
Cooperative Governance and Traditional
Affairs
MEC: Nomsa Dube-Ncube
330 Langalibalele Street
Tel: +27 33 264 2500
Fax: +27 33 264 6672
Website: www.kzncogta.gov.za
Economic Development, Tourism and
Land Affairs
MEC: Sihle Zikalala
270 Jabu Ndlovu Street
Tel: +27 33 264 2500 | Fax: +27 331 310 5416
Website: www.kzndedt.gov.za
Education
MEC: Mthandeni Dlungwane
Anton Lembede Building, 247 Burger Street
Tel: +27 33 392 1004 | Fax: +27 33 392 1203
Website: www.kzneducation.gov.za
Health
MEC: Dr Sibongiseni Maxwell Dhlomo
1st Floor, 330 Langalibalele Street
Tel: +27 33 395 2111
Website: www.kznhealth.gov.za
Human Settlements and Public Works
MEC: Ravi Pillay
Tolaram House, 2 Aliwal Street, Durban 4000
Tel: +27 31 336 5300 | Fax: +27 31 336 5114
Website: www.kznworks.gov.za
Provincial Treasury
MEC for Finance: Belinda Francis Scott
Treasury House, 145 Chief Albert Luthuli Street,
Tel: +27 33 846 6800 | Fax: +27 33 846 6801
Website: www.kzntreasury.gov.za
Sport and Recreation
MEC: Bongiwe Sithole-Mooi
135 Pietermaritz Street
Tel: +27 33 897 9400
Website: www.kzn.dsr.gov.za
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KWAZULU-NATAL BUSINESS 2018/19

LISTING
Social Development
MEC: Weziwe Gcotyelwa Thusi
208 Hoosen Haffejee Street
Tel: +27 33 341 9600
Fax: +27 33 341 9616
Website: www.kzndsd.gov.za
Transport
MEC: Thomas Mxolisi Kaunda
172 Burger Street
Tel: + 27 33 355 8600
Fax: + 27 33 355 8092
Web: www.kzntransport.gov.za
KwaZulu-Natal Local Government
A guide to KwaZulu-Natal's municipalities.
ETHEKWINI METROPOLITAN MUNICIPALITY
263 Dr Pixley ka Seme Street, Durban 4001
Tel: +27 31 311 1111 | Fax: +27 31 311 2170
Website: www.durban.gov.za
AMAJUBA DISTRICT MUNICIPALITY
Unit B9356, Ithala Building, Section 1, Main Street, Madadeni Township,
Newcastle 2940
Tel: +27 34 329 7200 | Fax: +27 34 314 3785
Website: www.amajuba.gov.za
Dannhauser Municipality
Tel: +27 34 621 2666 | Fax: +27 34 621 3114
Website: www.dannhauser.gov.za
eMadlangeni (Utrecht) Municipality
Tel: +27 34 331 3041 | Fax: +27 34 331 4312
Website: www.emadlangeni.gov.za
Newcastle Municipality
Tel: +27 34 328 7600 | Fax: +27 34 312 1570
Website: www.newcastle.gov.za
ILEMBE DISTRICT MUNICIPALITY
59/61 Mahatma Gandhi St, KwaDukuza 4450
Tel: +27 32 437 9300 | Fax: +27 32 437 9587
Website: www.ilembe.gov.za
KwaDukuza Municipality
Tel: +27 32 437 5000
Fax: +27 32 437 5098
Website: www.kwadukuza.gov.za
Mandeni Municipality
Tel: +27 32 456 8200
Fax: +27 32 456 2504
Website: www.mandeni.gov.za
Maphumulo Municipality
Tel: +27 32 481 4500
Fax: +27 32 481 2053
Website: www.maphumuloonline.gov.za
Ndwedwe Municipality
Tel: +27 32 532 5000
Fax: +27 32 532 5031/2
Website: www.ndwedwe.gov.za
HARRY GWALA DISTRICT MUNICIPALITY
40 Main Street, Ixopo 3276
Tel: +27 39 834 8700
Fax: +27 39 834 1701
Website: www.harrygwaladm.gov.za
KWAZULU-NATAL BUSINESS 2018/19
84

LISTING
Dr Dlamini Zuma Municipality
Tel: + 27 39 833 1038 | Fax: + 27 39 833 1179
Website: www.ndz.gov.za
Greater Kokstad Municipality
Tel: +27 39 797 6600 | Fax: +27 39 727 5501
Website: www.kokstad.gov.za
uBuhlebezwe Municipality
Tel: +27 39 834 7700 | Fax: +27 39 834 1168
Website: www.ubuhlebezwe.gov.za
uMzimkhulu Municipality
Tel: +27 39 259 5000 | Fax: +27 39 259 0223
Website: www.umzimkhululm.gov.za
UGU DISTRICT MUNICIPALITY
28 Connor Street, Port Shepstone 4240
Tel: +27 39 688 5700 | Fax: +27 39 682 4820
Website: www.ugu.gov.za
Ray Nkonyeni Municipality
Tel: +27 39 688 2000 | Fax: + 27 39 682 0327
Web: www.hcm.gov.za
Umdoni Municipality
Tel: +27 39 978 4313 | Fax: +27 39 976 2020
Website: www.umdoni.gov.za
uMuziwabantu Municipality
Tel: +27 39 433 1205 | Fax: +27 39 433 1208
Website: www.umuziwabantu.gov.za
Umzumbe Municipality
Tel: +27 39 972 0005 | Fax: +27 39 972 0099
Website: www.umzumbe.gov.za
UMGUNGUNDLOVU DISTRICT
MUNICIPALITY
242 Longmarket Street, Pietermaritzburg 3201
Tel: +27 33 897 6700
Fax: +27 33 342 5502
Website: www.umdm.gov.za
Impendle Muncipality
Tel: +27 33 996 6000 | Fax: +27 33 996 0852
Website: www.impendle.gov.za
Mkhambathini Municipality
Tel: +27 31 785 9300 | Fax: +27 31 785 2121
Website: www.mkhambathini.gov.za
Mpofana Municipality
Tel: +27 33 263 1221 | Fax: +27 33 263 1127
Website: www.mpofana.gov.za
Msunduzi Municipality
Tel: +27 33 392 3000 | Fax: +27 33 345 2397
Website: www.msunduzi.gov.za
Richmond Municipality
Tel: +27 33 212 2155 | Fax: +27 33 212 2102
Website: www.richmond.gov.za
uMngeni Municipality
Tel: +27 33 239 9200
Fax: +27 33 330 4183
Website: www.umngeni.gov.za
uMshwathi Municipality
Tel: +27 33 815 2249
Fax: +27 33 502 0286
Website: www.umshwathi.gov.za
UMKHANYAKUDE DISTRICT MUNICIPALITY
Stand 13433, Kingfisher Road, Mkuze 3965
Tel: +27 35 573 8600 | Fax: +27 35 573 1094
Website: www.ukdm.gov.za
Big 5 Hlabisa Municipality
Tel: +27 35 838 8500 | Fax: +27 35 838 1015
Website: www.bigfive.org.za
Jozini Municipality
Tel: +27 35 572 1292 | Fax: +27 35 572 1266
Website: www.jozini.gov.za
Mtubatuba Municipality
Tel: +27 35 550 0069 | Fax: +27 35 550 0060
Website: www.mtubatuba.org.za
uMhlabuyalingana Municipality
Tel: +27 35 592 0680 | Fax: +27 35 592 0672
Website: www.umhlabuyalingana.gov.za
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KWAZULU-NATAL BUSINESS 2018/19

LISTING
UMZINYATHI DISTRICT MUNICIPALITY
Princess Magogo Bld, 39 Victoria St, Dundee 3000
Tel: +27 34 219 1500 | Fax: +27 34 219 1940
Website: www.umzinyathi.gov.za
Endumeni Municipality
Tel: +27 34 212 2121 | Fax: +27 34 212 3856
Website: www.endumeni.gov.za
Msinga Municipality
Tel: +27 33 493 0761 | Fax: +27 33 493 0766
Website: www.msinga.org.za
Nquthu Municipality
Tel: +27 34 271 6100 | Fax: +27 34 271 6111
Website: www.nquthu.gov.za
uMvoti Municipality
Tel: +27 33 413 9100 | Fax: +27 33 417 1393
Website: www.umvoti.gov.za
UTHUKELA DISTRICT MUNICIPALITY
33 Forbes Street, Ladysmith 3370
Tel: +27 36 638 5100 / 2400 | Fax: +27 36 637 5608 / 635 5501
Website: www.uthukela.gov.za
Alfred Duma Municipality
Tel: +27 36 637 2231 | Fax: +27 36 631 1400
Website: www.alfredduma.gov.za
Inkosi Langalibalele Municipality
Tel: +27 36 353 0693/0681/0691 | Fax: +27 36 353 6661
Website: www.umtshezi.co.za
Okhahlamba Municipality
Tel: +27 36 448 8000 | Fax: +27 36 448 1986
Website: www.okhahlamba.org.za
KING CETSHWAYO DISTRICT MUNICIPALITY
Uthungulu House, Kruger Rand Rd, Richards Bay 3900
Tel: +27 35 799 2500
Fax: +27 35 789 1641
Website: www.kingcetshwayo.gov.za
Mthonjaneni Municipality
Tel: +27 35 450 2082 | Fax: +27 35 450 2056
Website: www.mthonjaneni.org.za
Nkandla Municipality
Tel: +27 35 833 2000 | Fax: +27 35 833 0920
Website: www.nkandla.org.za
uMfolozi Municipality
Tel: +27 35 580 1421 | Fax: +27 35 580 1141
Website: www.umfolozi.gov.za
uMlalazi Municipality
Tel: +27 35 473 3300 | Fax: +27 35 474 4733
Website: www.umlalazi.gov.za
ZULULAND DISTRICT MUNICIPALITY
B400 Gagane Street, Ulundi 3838
Tel: +27 35 874 5500
Fax: +27 35 874 5589
Website: www.zululand.org.za
Abaqulusi Municipality
Tel: +27 34 982 2133 | Fax: +27 34 980 9637
Website: www.abaqulusi.gov.za
eDumbe Municipality
Tel: +27 34 995 1650 | Fax: +27 34 995 1192
Website: www.edumbe.gov.za
Nongoma Municipality
Tel: +27 35 831 7500 | Fax: +27 35 831 3152
Website: www.nongoma.org.za
Ulundi Municipality
Tel: +27 35 874 5100 | Fax: +27 35 870 1164
Website: www.ulundi.gov.za
uPhongolo Municipality
Tel: +27 34 413 1223
Fax: +27 34 413 1706
Website: www.uphongoloonline.gov.za
City of uMhlathuze Municipality
Tel: +27 35 907 5100 | Fax: +27 35 907 5444
Website: www.umhlathuze.gov.za
KWAZULU-NATAL BUSINESS 2018/19
86

INTERVIEW
Msunduzi Municipality:
City of Pietermaritzburg
Executive Mayor of the Msunduzi Municipality, Councillor
Themba Njilo, explains why investors are heading for this
well-resourced city.
Cllr Themba Njilo
What are the goals of your municipality?
We aim to be a safe, vibrant city in which to live, learn, raise a family,
work, play and do business. Our goal is to have a well serviced city with
the necessary infrastructure, accessibility and connectivity to attract
investment and development that will result in jobs being created to
reduce poverty and unemployment. Our goal is make the city safe, clean
and friendly, and to strive for financial viability and good governance.
Do you have specific projects under way to improve the city?
One of the biggest projects is the Integrated Rapid Passenger Transport
Network (IRPTN) which is going to revolutionise public transport. Other
planned projects include the Youth Enterprise Park in Imbali, a Light
Industrial Park, a Technology Hub and a huge project in Edendale, the
Town Centre development. The project includes rezoning for business,
land acquisition, road improvements and landscaping.
BIOGRAPHY
Councillor Themba Njilo is a
reputable businessman and
passionate community activist
who is the founder of Themba
Njilo Foundation that is involved
in developing the community
and assisting the underprivileged.
The institution runs many
drug rehabilitation programmes.
He is the owner of Induduzo
Funeral Homes and the founder
of UHOLOGO Productions that
manages many recording artists.
Councillor Njilo holds a
Diploma in Marketing and Sales
Management.
What are the economic strengths of the area?
The services and government sectors remain very strong but the manufacturing
sector is robust, with a number of big manufacturing enterprises,
and retail and wholesale also contribute substantially to the city’s GDP.
The city is home to the KZN Provincial Government, the
Umgungundlovu District government, the provincial Deeds Office
and the Supreme Court, all of which makes investment and development
easier. Pietermaritzburg is a centre of educational excellence.
How important is the municipality’s location on the N3?
The N3 is the key transportation corridor connecting Gauteng with
the Durban harbour. We have already seen major investments and
development along the N3 including Motor City and two new hotels.
Please tell us about other recent investments.
The city has attracted large scale investments from the private sector
and national government. Liberty Midlands Mall is now expanding
and further down the N3 the Phase 1 of the Ibhubesi Industrial Park is
now complete, both multi-million rand investments.
87 KWAZULU-NATAL BUSINESS 2018/19

INDEX
INDEX
Agriculture House .....................................................................................................................................48
Black Management Forum (BMF) .......................................................................................................75
Business Partners .......................................................................................................................................29
Durban Chamber of Commerce and Industry ...........................................................2, 23, 25, 81
Invest Durban ........................................................................................................................................... IFC
Indaba Lodge Richards Bay ...................................................................................................................31
MetGovis Integrated Property Solutions .........................................................................................20
Mondi Group South Africa ..............................................................................................................33-35
Mpact .............................................................................................................................................................63
Msunduzi Local Municipality .........................................................................................................36, 87
Nedbank .................................................................................................................................................40-43
Petroleum Agency South Africa ............................................................................................................9
Richards Bay Coal Terminal ....................................................................................................................38
Sappi ...............................................................................................................................................................52
Supertech Group .......................................................................................................................26, 65, IBC
Trade and Investment KwaZulu-Natal (TIKZN)............................................................10-19, OBC
Transnet Pipelines ..............................................................................................................................57-59
Toyota South Africa ...........................................................................................................................67-69
Ugu South Coast Development Agency ............................................................................................7
University of Zululand ...............................................................................................................................5
KWAZULU-NATAL BUSINESS 2018/19
88

Supertech now offers five Approved BMW Dealerships and two BMW Approved Repair Centres
in KwaZulu-Natal. What does this mean for discerning drivers? If you want a dealership with decades
of experience, a reliable network and one that’s close to home, you don’t need to travel too far.
Visit Supertech in Durban, Pinetown, Newcastle as well as our new dealerships
in Shelly Beach and Pietermaritzburg.
Supertech Durban
8 Cliff Crescent, Bellair, Durban • Tel. 031 941 3072 • www.bmw-supertech.co.za
Supertech Newcastle
1 Albert Wessels Drive, Newcastle • Tel. 034 940 0854 • www.bmw-supertechnewcastle.co.za
Supertech Pietermaritzburg
9 Armitage Road, Pietermaritzburg • Tel. 033 897 8800 • www.bmw-supertechpmb.co.za
Supertech Pinetown
135 Josiah Gumede Road, Durban • Tel. 031 941 3073 • www.bmw-supertechpinetown.co.za
Supertech Shelly Beach
55 Main Road, Shelly Beach • Tel. 039 315 0020 • www.bmw-supertechshellybeach.co.za

18
16%
GDP
CONTRIBUTION
KWAZULU-NATAL, WITH
10,9 MILLION RESIDENTS,
ACCOUNTED FOR 20% OF
SOUTH AFRICA’S
POPULATION IN 2014/15
2
INVEST WITH
CONFIDENCE
SECTORS:
AGRICULTURE/
BUSINESS SERVICES/
MANUFACTURING/
ENERGY AND WATER/
MINING AND
BENEFICIATION/
TOURISM AND PROPERTY
DEVELOPMENT
Trade & Investment KwaZulu-
Natal is a South African
trade and inward investment
promotion agency (IPA)
established to promote
the province as a premier
investment destination
and to facilitate trade by
assisting local companies to
access international markets.