2013-OECM-Annual-Report

Get Savings and Procurement Compliance with Ease 

2 0 1 3 

2013 Annual Report

Table of Contents 

1. Mission, Vision and Values 

2. Message from the Board Chair and 

President & CEO 

3 

4-5 

3. Corporate Overview 6 

4. 2013 Highlights: The Growth Story 7-17 

5. Looking Ahead in 2014 

6. Appendices 

18 

19-28 

OECM 2013 Annual Report 2 

Connect with us at: www.oecm.ca

1. Mission, Vision and Values 

We strongly believe in our mission, vision and values, which guide our actions, and demonstrate 

who we are and what we do. Collaboration is the foundation of our business, enabling us to 

build a bridge between customers and suppliers, and foster an exceptional customer 

experience. 

Our mission 

Our journey starts with a mission that explains why we exist and informs all our actions and 

decisions. 

Generate savings to support excellence in education by unlocking 

the potential of collaborative strategic sourcing. 

Our vision 

Our vision is how we want to be perceived by our customers in the future. It is our guide to 

accomplishing our goal. 

To be the premier strategic sourcing partner for Ontario’s 

education sectors 

Our values 

Our values inform what we do and how we do it in everyday life. At OECM, each of us is 

accountable for ensuring that his or her actions are aligned with our values. 

Collaboration 

We are committed to working together to achieve common goals. 

Responsiveness 

We deliver on our promises in a timely way. 

Integrity 

We are open, honest and accountable. 

Innovation 

We pursue creative solutions to foster an exceptional customer 

experience. 

Respect 

We listen to and value everyone’s ideas and opinions in a fair, open and 

attentive way. 


Connect with us at: www.oecm.ca 

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2. Message from the Board Chair and President and CEO 

We are pleased to present OECM’s 2013 Annual Report which outlines the corporation’s 

business performance and operational highlights for the fiscal year ended December 31, 2013. 

Vision 2014 Strategy- Our Foundation 

OECM’s Board of Directors approved OECM’s Vision 2014 Strategy (Appendix A), thus laying a 

strong foundation for OECM to develop its long and short-term business and operational plans. 

Developed in consultation with our customers, suppliers and other key 

stakeholders, our strategy includes a bold vision, mission, values and multi-year 

plan aligned with the education sector’s business needs, operational priorities 

and challenges. We made significant progress on year 1 targets by 

substantially growing our business, building strategic partnerships and by 

enhancing our services and operations in order to achieve our goal of financial 

self-sufficiency. 

Thanks to the continuing and growing support of our customers and our 

supplier partners, OECM’s marketplace and services are becoming a valuable 

complement to our customers’ procurement toolkit, enabling them to meet their 

diverse business needs within time and budget. 

Georgina Steinsky 

Board Chair 

Our Accomplishments 

Strategic Priority - Grow the Business 

We increased the choice of products and services in our Marketplace by 

adding 8 new commodities in financial services, marketing, human 

resources, IT, facilities and operations from 29 new supplier partners 

53 new education and other Broader Public Sector (BPS) organizations 

found value in accessing our Marketplace of products and services resulting 

in: 

o 95% of Ontario’s education sector institutions participating in OECM’s 

Marketplace - an overall growth of 5% compared to 2012 

o 57% growth in the participation of organizations from other BPS sectors 

such as municipalities, health care, etc. 

Terry Kyritsis 


Strategic Priority - Achieve Sustainability 

Customers are increasingly taking advantage of collaborative sourcing and competitive 

pricing to support their collaborative spend targets. We achieved over 50% growth in 

customer spend on OECM’s Marketplace - $89.4 million – compared to $59.4 million in 2012 

We provided clear evidence of the benefits of collaborative sourcing by generating over $18 

million in validated savings for our customers since 2010. 

Strategic Priority - Build Strategic Partnerships 

Customers see us as a valuable collaborative strategic partner – 92% of customers 

surveyed rated OECM as valued collaborative sourcing partner - an 18% increase over 

2012. 



Strategic Priority - Enhance Service and Operational Effectiveness 

Customers continue to give us a “thumbs up” for service excellence: 

88% of customers surveyed were satisfied/very satisfied with OECM services – a 6% 

increase over 2012 

76% of respondents believe that OECM’s services have improved since 2011– a 9% 

increase over 2012 

Our Dynamic Team 

We could not have achieved the very ambitious goals that we set for ourselves in 2013 without 

the support of our dedicated Board of Directors, our supplier partners, the Ministry of 

Government Services, our OECM team, and most importantly, our customers. 

We welcomed several new members to the Board this year, bringing a wealth of knowledge, 

experience and perspectives: 

Kathy Soule, Executive Director at Ontario Public Supervisory Officials Association and 

Public Council of Ontario Directors 

David Graham, Vice President, Corporate Services, Mohawk College 

Debbie Fischer, Independent Member and former Chair, Board of Directors, Plexxus. 

We also said good-bye to Carla Kisko and Leslie McGill. Many thanks for their dedication and 

commitment in helping guide OECM’s strategic directions during their term. We wish them all 

the best in their future endeavors. 

A complete list of Board Members can be found in Appendix B, and a complete list of OECM 

management and staff can be found in Appendix C of this report. 

We would like to extend our appreciation to the Board members and OECM’s management and 

staff for their dedication and commitment to ensuring strong business results for 2013. We invite 

you to review Section 4 “Highlights: The 2013 Growth Story” for details of our results. 

Georgina Steinsky 

Chair 

OECM Board of Directors 



OECM 



3. Corporate Overview 

Why OECM was established 

Ontario’s publicly funded education sector, comprising school boards, colleges and universities, 

spends an estimated $4 billion annually on products and services. The collective goal of these 

118 institutions is to promote a strong and vibrant education system that is focused on helping 

Ontarians build their careers and enhance learning throughout their lives. 

The provincial government sought ways to find administrative savings that could be reinvested 

into furthering education opportunities. OECM was established as one method to generate 

savings through collaborative sourcing. 

Start-up in 2007 

Ontario Educational Collaborative Marketplace (OECM) was launched in 2007 as a not-forprofit, 

Broader Public Sector (BPS) group procurement organization to support Ontario’s publicly 

funded education institutions. 

The goal of OECM is to: 

establish a Marketplace of products and services, 

through collaborative sourcing, aligned with education sector 

business needs 

promote the adoption of leading integrated supply chain 

management practices 

OECM’s collaborative sourcing approach facilitates 

consistency and generates significant savings, making it 

easier and less costly for institutions to procure goods and 

services. OECM provides opportunities to realize both 

process and procurement savings, which results in more 

funds being available for core academic and administrative 

activities. 

Participation in OECM’s Marketplace is voluntary and our objective is to become financially selfsustaining. 

Our operations are funded by cost recovery fees from OECM’s supplier partners, 

and start-up funding provided by the Government of Ontario. 

Our journey towards success 

OECM is fast becoming a premier strategic sourcing partner in Ontario’s public procurement 

landscape. 

We are committed to providing value for money for our customers, and we have demonstrated 

this through a robust validated savings program. 

95% of Ontario’s publicly-funded education institutions and 119 BPS 

organizations are currently buying through the OECM Marketplace. 

Our Marketplace is also open to other publicly funded organizations in Ontario, such as 

municipalities, libraries, health services and developmental services agencies. A growing 

number of these organizations have recognized the value of buying products and services 

through OECM’s Marketplace. 



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4. 2013 Highlights: The Growth Story 

OECM focused on achieving four goals in 2013 

1 

2 

Grow the 

Business 

Achieve 

Sustainability 

3 

Build Strategic 

Partnerships 

4 

Enhance 

Service and 

Operational 

Effectiveness 



1 

How we created value for our customers: 

Grow the 

Business 

created more choice of competitively-priced and 

sourced products and services in our Marketplace 

launched Collaborative Spend Reports to support 

the reporting of sector spend targets 

sharing knowledge of leading sourcing and 

procurement practices 

More Choice of Products and Services for Our Customers 

After extensive consultation with our customers and suppliers, we expanded the range of 

products and services available through our Marketplace. These products and services were 

identified by customers for customers to ensure they are aligned with their business needs. 

We launched 8 new categories of products and 

services (see table below) bringing the total 

number of products and services categories to 

twenty six as of December 31, 2013*: 

Finance, Human Resources and 

Marketing 

Information Technology 

Facilities and Operations 

Credit and Debit Card 

Processing Services 

Insurance Consulting 

Services 

Interactive Learning Products 

Purchasing Card Program 

Translation, Interpretation 

and American Sign 

Language 

Chrome Devices and 

Services 

Small Office and Multi- 

Function Printers 

Custodial Supplies and 

Equipment 2013 

*For a complete list of OECM’s Marketplace of products and services as of December 31, 2013, see Appendix D. 



We Help Customers Get Better Prices 

OECM introduced the Quick Quote process when purchasing Chrome Devices and Related 

Products, Interactive Learning Products and Related Accessories, Custodial Supplies and 

Equipment and AODA Related Services. Based on customers’ requirements, quantities and 

other specific needs, OECM’s supplier partners propose appropriate products and or services to 

help customers obtain better prices on the products and services in the Marketplace. 

82% of respondents feel that OECM has a clear understanding of 

customers’ needs compared to 62% in 2012. 

Collaborative Spend Over $89 Million 

We launched a new service - Collaborative Spend Reports - which provided our customers 

with access to a year-over-year summary of their own institution’s spend on products and 

services through OECM’s Marketplace. We will continue to provide Collaborative Spend 

Reports upon request to institutions that use the OECM Marketplace. 

Customers benefit by enabling informed decision-making to support their institution’s budget 

and forecasting and facilitating the reporting of spend to meet collaborative spend targets. 

It’s worth noting that from January 1 – December 31, 2013, OECM’s customers spent a total of 

$89.4 million using OECM’s Marketplace, a 50% increase over the same period in 2012. 

Sharing Knowledge of Leading Sourcing and Procurement Practices 

Procurement professionals and business owners took 

advantage of our twelve “how-to” educational webinars 

to help them make informed buying decisions regarding 

Chrome Devices, Credit and Debit Card Services, 

Classroom Furniture, Customs Brokerage, Sports 

Products and Custodial Supplies. 

321 

Number of participants who attended 

OECM’s “how to” webinars in 2013 

92% of participants surveyed were satisfied/very 

satisfied with these learning opportunities. 

We are planning more webinars in collaboration with our supplier partners in 2014. 

In addition to the “how-to” webinars, we partnered with the Supply Chain Management 

Association of Ontario to deliver a one-day workshop - Enhance Your Go-To-Market 

Strategies with Spend Analytics in May. The workshop attracted 42 procurement 

professionals. More than 90% of the participants were satisfied with what they learned at the 

workshop. 



2 

Achieve 

Sustainability 


generated validated savings of over $18 million 

for our customers between 2010 and 2013. 

95% of education sector institutions used 

OECM’s Marketplace in 2013 thus increasing 

their share of collaborative spend by 50%. 

Growth in Customers Using OECM’s Marketplace 

95% of Ontario’s education sector institutions used OECM’s Marketplace in 2013, representing 

an overall growth of 5% compared to 2012. 

School Boards 

93% 

(67 out of 72) 

Colleges 

100% 

(24 out of 24) 

Universities 

95% 

(21 out of 22) 

Broader Public Sector* 

119 

(Compared to 71 in 2012) 

*Municipalities, Libraries, health 

care agencies, Community Care 

Access Centres, etc. 



in $ millions 

$59.4 million 

$89.4 million 

Growth in Customers Using OECM’s Marketplace 

119 

School Boards 

65 71 67 

Colleges 

24 24 

18 21 

2012 2013 

Universities 

Other Broader 

Public Sector 

organizations 

Increase in Customer Spending 

In 2013, OECM saw over 50% growth in customer spend through OECM’s Marketplace - $89.4 

million compared to 2012. 

$100 

$90 

$80 

$70 

$60 

$50 

$40 

$30 

$20 

$10 

$0 

School 

Boards 

Colleges Universities Other BPS* 

organizations 

Total Spend 

Year-over-year customer spend - by sub-sector and total 

2012 

2013 

*Other Broader Public Sector (BPS) organizations such as: municipalities, conservation authorities, social services 

sector agencies. 



Number of organizations 

Customers Buy a Wide Range of Products and Services 

In 2013, 231 organizations bought the following products and services: 

140 

120 

100 

2012 


80 

60 

40 

20 

0 

Category of products and services 

*New category of products and services launched in 2013. 

Customers Achieved Savings of over $18 million 

Our mission is to generate savings for products and services used by our customers to support 

excellence in education and administration. Since 2010, OECM has achieved savings of over 

$18 million on the following products and services: 

Office Supplies - 25% to 36% 

Toner - 7% to 9% 

Paper - 2% 

Insurance Broker Services – approximately 52% 

These savings are clear evidence of how our customers can benefit by utilizing products and 

services from OECM’s Marketplace. Work is now underway to validate savings for more 

categories of products and services available through the OECM Marketplace. 



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3 

Build Strategic 

Partnerships 


seek out and enhance relationships with 

sector associations, committees and other 

stakeholder groups to help enable their 

collaboration efforts 

attract and retain quality supplier partners 

with leading edge, products and services 

Partnership with the Ontario Colleges Finance Officers Joint 

Insurance Committee 

Here was the challenge – all colleges require 

insurance. Colleges Ontario Finance Officers Joint 

Insurance Committee recognized that their 

collective buying power could help them reduce 

costs and achieve standardization across the 

college sector for insurance broker services. They 

initiated a partnership with OECM to help them 

harness the benefits from a collaborative sourcing 

project on Insurance Broker Services. The 20 

colleges that participated realized savings of 

$500,000 plus improved services. 

Read more about this successful collaboration 

initiative in the Fall 2013 edition of College 

Administrator magazine. 



Customers Say OECM is a Valued Collaborative Sourcing Partner 

92% of respondents from our 2013 

Customer Satisfaction Survey see 

OECM as valued collaborative 

sourcig partner – an 18% increase 

over 2012. 

74% 

93% 92% 87% 

Customers 

Supplier 

Partners 


More Supplier Partners to serve our customers 

We increased the number of our supplier partners (Appendix E) to 54 to support the growth in 

our Marketplace of Products and Services. Our supplier partners provide leading edge, top 

quality products and services and are keen to bring their technologies to support academic and 

administrative excellence. Our suppliers play a critical role in our marketing, communications 

and outreach efforts. 

More ways for customers to interact with our supplier partners 

We have created several channels for customers and supplier partners to interact with each 

other to learn about new products and services and to find out what’s available in OECM’s 

Marketplace. Educational webinars and joint participation in conferences and tradeshows were 

some of channels used. 

In fact, 89% of our customer 

satisfaction survey respondents 

expressed satisfaction with OECM’s 

supplier partners’ performance – a 

13% increase over 2012. 

Source: OECM Customer Satisfaction Survey 


Managing our supplier partners 

We are dedicated to ensuring that our customers have access to top quality, competitively 

sourced and priced products and services offered by our supplier partners. OECM initiated 

formal Business Reviews to review supplier partners’ performance in product quality, service 

delivery, shipping and delivery timelines, resolution of customer complaints, research on 

innovative products to better meet customers’ needs. 

76% 

89% 


Customers 



4 

Enhance 

Service and 

Operational 

Effectiveness 


increase awareness of and access to our 

services 

simplify and e-enable our key business 

processes through innovative techniques, 

e-tools and technology 

exceed our customers’ and suppliers’ 

expectations of exceptional service by 

providing high quality, consistent, 

responsive and accessible services 

Staying Connected With Our Customers 

Executive Update to meet executives’ strategic business needs 

We launched our new Executive Update newsletter to provide executives with information about 

key initiatives that OECM is implementing to help them 

meet their business needs in an ever-changing public 

procurement landscape. 

Customer focused Marketplace Update for 

program and procurement professionals 

We re-launched our monthly Marketplace Update on a 

new reader-friendly email platform to provide a platform 

for enhanced collaboration and 

knowledge sharing around OECM’s 

Marketplace. 

The Marketplace Update now 

reaches over 1300 procurement 

professionals and business owners 

from finance, facilities, operations, IT 

and marketing. 

To register, simply send an email to 

info@oecm.ca. 



Sustaining AODA standards for accessible communication 

As a demonstration of our commitment to accessible customer service, OECM continues to 

integrate AODA standards into all our marketing and communications and material such as 

Annual Reports, product and service launch emails and 

flyers to ensure they are accessible to a diverse set of 

customers. 

We’re Improving How we Deliver our 

Services 

We re-focused our resources to better serve our 

customers to create the Sourcing and Relationship 

Management Group dedicated to promoting service 

excellence with our customers and supplier partners: 

 

 

Our Sourcing Solutions Group focuses on efficient and timely execution of sourcing 

projects to bring new products and services to the Marketplace 

Our Business Relationship Group focuses on enhancing the utilization of OECM’s 

products and services marketplace and managing agreements with supplier partners to 

meet customers’ diverse needs 

Increased employee responsiveness 

95% 

100% 

Customers 

79% of survey respondents felt 

that OECM employees effectively 

responded to customers’ needs in 

2013 compared to 65% in 2012. 

65% 

79% 

Supplier 

Partners 

Source: OECM Customer Satisfaction 

Survey 2013 




Our Customers Told us… 

On an annual basis, our customers and 

suppliers provide us with feedback on their 

level of satisfaction with our services and 

insight on how to continuously improve. In 

2013, respondents representing 112 

education and other Broader Public Sector 

organizations participated in this survey. Here 

are the headlines. 

Customer satisfaction with OECM’s services is growing 

63% 

82% 

88% 

Overall 

satisfaction 

88% of survey respondents were 

satisfied/very satisfied with OECM’s 

services compared to 82% in 2012. 

2011 2012 2013 

Increased understanding of customers' needs 

 

 

82% of survey respondents felt that 

OECM has a clear understanding of 

customers’ needs compared to 62% in 

2012 

88% of supplier partners, who 

participated in the survey, felt that 

OECM has a clear understanding of 

customers’ needs compared to 80% in 

2012 

Source: OECM Customer Satisfaction Survey 2013 

88% 

80% 82% 

62% 


Customers 

Supplier 

Partners 



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5. Looking Ahead in 2014 

We will continue to seek new opportunities and refine our strategies to drive value and savings 

to help our customers meet their business needs and guide us toward achieving financial selfsufficiency. 

We will continue to focus on: 

Expanding the choice of products and services available in our Marketplace 

We have 19 sourcing projects underway for launch in 2014: 

Finance, Human Resources 

and Marketing 



 

 

 

 

 

 

AODA Related Services 

Banking Services 

(Colleges) 

Collection Agency 

Services 

Health Coverage for 

International Students 

Office Supplies – Retender 

Payment Recovery 

Services 

 

 

 

 

 

 

Crestron Products and 

Services 

Cloud Technology 

Electronic Records and 

Content Management 

Software 

IT Professional Services 

IT Switches and Routers 

SMARTnet Cisco Support 

and Services 

Classroom and 

Residence Furniture for 

Colleges and Universities 

Fine Copy Paper – 

Retender 

General Tools 

Laboratory/Science 

Supplies - Retender 

 

 

 

Plumbing Supplies 

Safety Products & 

Services including 

evacuation chairs 

Uniforms – Retender 

See Appendix F for description of sourcing projects underway for launch in 2014. 

Enhancing our services 

For Our Customers 

Provide more transparency in the status of 

sourcing projects 

Pursue tighter integration with purchasing 

groups 

Enhance our engagement during the 

sourcing planning phase 

Improve awareness of OECM’s value add 

services such as knowledge sharing 

opportunities, pricing analysis and 

advisory services 

Refresh our brand and launching a new 

customer-friendly website provide quick 

access to everything customers need to 

know about OECM’s Marketplace plus 

information about our supplier partners 

 

 

 

For Our Supplier Partners 

Build more trust as a proactive partner 

Offer new ways to deliver value to 

customers 

Enhance awareness of the sourcing 

engagement process 

Pursue more joint outreach activities 

Pursue strategic partnership opportunities for harnessing the benefits of 

collaborative sourcing 

We are continuing our partnership with the Ontario Colleges Finance Officers in completing 

several collaborative sourcing projects – Banking Services, Collection Agency Services, Health 

Coverage for International Students to name a few. 

 



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Appendix A: OECM Vision 2014 Strategy 

6. Appendices 



Appendix B: 2013 OECM Board of Directors 

OECM’s Board of Directors is comprised of the following members: 

 

School Boards sector (representing 72 institutions) 

Kathy Soule** 

Executive Director 

Public Council of Directors of Education 

Note: Joined the board in April 2013. 

 

Carla Kisko* 

Associate Director, Operational Support Services 

Peel District School Board 

Note: Resigned from the board in September 2013. 

 

Leslie Miller* 

Superintendent, Business Services 

Hastings and Prince Edward District School Board 

Note: Joined the board in October 2013. 

 

Colleges sector (representing 24 institutions) 

David Graham* 

Vice-president, Corporate Services 

Mohawk College 

Note: Joined the board in March 2013. 

 

Eugene Harrigan** (Vice Chair) 

Vice President, Corporate Services 

George Brown College 



Universities sector (representing 22 institutions) 

Caroline Davis* 

Vice-principal, Finance and Administration 

Queen’s University 

 

Jim Butler** 

Vice-president, Finance and Administration 

Wilfrid Laurier University 

 

Arnie Strub* 

Independents 

 

Debbie Fisher** 

Note: Joined the board in September 2013. 

 

Georgina Steinsky (Chair) 

 

Leslie McGill** 

Note: Resigned from the board in June 2013. 



Ontario Government - Ex-Officio 

Gabriel F. Sékaly 

Assistant Deputy Minister, 

Elementary/Secondary Business & Finance 

Division 

Ministry of Education 

 

Nancy Naylor 

Assistant Deputy Minister, 

Postsecondary Education Division 

Ministry of Training, Colleges and Universities 

 

Terry Kyritsis (Secretary) 

President & Chief Executive Officer 


OECM representatives 

 

Len Scavuzzo (Treasurer) 

Director, Finance & Corporate Services 


*member Audit and Resources Committee 

**member Governance and HR Committee 

Note: The Chair is an ex-officio member of Standing Committees 



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Appendix C: OECM management and staff 

President & Chief Executive Officer 


Antonia Bassoulos Eileen Linton Vasilii Popov 

Director, HR, Marketing & 

Communications 

Heather Barnett 

Director, Sourcing & 

Relationship Management 

Karen Owen 

Director, Finance & 

Corporate Services 

Len Scavuzzo 

Bec Fazzalari 

Luba Medvedeva 

Rohit Jajoo 

Adam Lecznar 

Agnès Tijet 

Daniel Camara 

David Chan 

Doris Poon 

Heena Han 

Helen Farmani 

John McNamara 

James Chang 

Maaz Khan 

Michelle Zhu 

Michael Liaw 

Patti Greer 

Pooja Nagra 

Sam Campisi 

Tony De Sciscio 

Zakir Shaikh 

Alec McIntosh 

Jackie Zhu 

Lou-Enne Bartolomeu 



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Appendix D: Marketplace of products and services as of December 31, 2013. 

Categories of Products & Services 

Finance, HR & 

Marketing 

Information 

Technology 

Facilities and 

Operations 

Existing 

Products and 

Services as of 

December 31, 

2012. 

• Commercial Print 

• Insurance Broker 

Services 

• Office Supplies 

• Promotional Items 

• Desktop Technology 

Products & Services 

• Long Distance 

Services 

• Multi-function 

Devices 2009 

• Multi-function 

Devices 2012 

• Projectors 

• Toner Cartridges 

• Classroom Furniture 

• Courier Services 

• Customs Brokerage 

Services 

• Employee Uniforms & 

Chef Clothing 

• Fine Copy Paper 

• Laboratory /Science 

Supplies 

• Natural Gas 

Purchasing Program 

• Sports Products 

New Products 

and Services 

Launched in 


• Credit and Debit 

Card Processing 

Services 

• Insurance 

Consulting Services 

• Interactive Learning 

Products 

• Purchasing Card 

Program 

• Translation, 

Interpretation and 

American Sign 

Language 

• Chrome Devices and 

Services 

• Small Office and 

Multi-Function 

Printers 

• Custodial Supplies 

and Equipment 2013 



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Appendix E: OECM’s supplier partners as of December 31, 2013. 

OECM’s Supplier Partner 

Type of Products and Services Offered 

A 

Able Translation 

Translation, Interpretation & American Sign Language 

Advanced Presentation Products 

Interactive Learning Products and Related 

Accessories 

Aegent Energy Advisors Inc. 

Natural Gas Purchasing Program 

AIIM 

Commercial Print 

Akran Marketing 

Promotional Items 

All Languages Ltd. 


Alumni Classroom Furniture 

Classroom Furniture 

AON Risk Solutions 

Insurance Broker Services 

Ariva 

Fine Copy Paper 

Bunzl Canada Inc. Custodial Supplies & Equipment 2013 

Boreal Northwest 

Laboratory/Science Supplies 

BMO Financial Group 

Purchasing Card Program 

Best Buy Canada 

Chrome Devices & Services 

C 

Canpar Transport L.P. 

Courier Services 

Chase Payment Solutions 

Credit and Debit Card Processing Services 

Cintas Canada 

Employee Uniforms 

CLS Lexi-Tech 


Compugen Inc. 

Small Office and Multi-Function Printers 

Computer Media Group 

Toner Cartridges and Related Services 

D 

Dell Canada 

Desktops, Laptops and Related Products & Services; 

Small Office and Multi-Function Printers; Projectors 

and Related Accessories 

Duplicom Presentation Systems 


Accessories 

E 

Enterprise Group - A Domtar Business 

Evolution Presentation Technologies 

Fine Copy Paper 


Accessories 

F 

Fisher Scientific 


FlagHouse Inc. 

Sports Products 

Flexo Products Ltd. Custodial Supplies & Equipment 2013 

I 

Intech Risk Management Inc. 

Insurance Consulting Services 

M 

Mark's Work Wearhouse Ltd. 


McLaren Press Graphics 

Commercial Print; Small Office and Multi-Function 

Printers 

MCIS Language Services 


Metafore Technologies Inc. 

Chrome Devices & Services; Interactive Learning 

Products and Related Accessories 

Metcom Canada Inc. 

Long Distance Services 

Mister Chemical Ltd. Custodial Supplies & Equipment 2013 



N 

Northern Micro Inc. 

Chrome Devices & Services; Interactive Learning 

Products and Related Accessories; Projectors and 

Related Accessories 

O 

OfficeMax Grand & Toy 

Office Supplies 

P 

Projector Source Canada 


Accessories 

Prolab Scientific 


Promotion Resource Group 

Promotional Items 

S 

Schoolhouse Products Inc. 


Season Group Corporation 


Sharp’s Audio Visual 


Accessories 

SMART Technologies ULC 


Accessories 

Staples Advantage Canada 

Office Supplies; Toner Cartridges and Related 

Services; Custodial Supplies & Equipment 2013 

St. Joseph Communications 


Swish Maintenance Ltd Custodial Supplies & Equipment 2013 

T 

Thompson Ahern International 

Customs Brokerage and Related Services 

T. Litzen Sports Ltd. Sports Products 

Transcontinental Printing Inc. 


Transperfect Translation International Translation, Interpretation & American Sign Language 

U 

UPS Canada Ltd. 

Courier Services 

V 

Ven-Rez Products Ltd 


W 

Wintergreen Learning Materials 


Wood Wyant Canada Inc. Custodial Supplies & Equipment 2013 

X 

Xerox Canada 

Multi-Function Devices 2009; Multi-Function Devices 

2012 



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Appendix F: Enhancing the marketplace – Description of sourcing projects 

underway for launch in 2014 

As of December 31, 2013, OECM’s Sourcing and Relationship Management team had the 

following 19 sourcing projects underway for launch in 2014: 

Finance, Human Resources and Marketing 

AODA Related Services 

Audit, compliance advisory and training services to help organizations identify and remove barriers for 

people with disabilities. 

Banking Services (Colleges) 

Day-to-day banking services, including cash management, short-term investments, short-term borrowing, 

online banking, fraud prevention, implementation, training and customer support. 

Collection Agency Services 

Debt collection services for the collection of unpaid fees such as student tuition fees, student residence 

fees, library fines, daycare fees and medical fees. 

Health Coverage for International Students 

To provide international students with health coverage while attending educational institutions in Ontario. 

Office Supplies – Retender 

Provide a broad range of office products to meet customers’ daily office and classroom requirements. 

Payment Recovery Services 

Uncover payment opportunities and savings around payment processes in seven categories - commodity 

tax payment and planning; purchasing and accounts payable; property taxes; payroll-related; 

telecommunications; worker’s compensation; and utility payment recovery services. 


Crestron Products and Services 

Available to customers who have standardized on Crestron products and services – to provide control 

and automation solutions to centrally monitor, manage and control audio/visual resources from one 

platform to minimize downtime, work more efficiently and reduce technical support issues. 

Cloud Technology 

Cloud Technology related products and/or services relevant to meet OECM customers’ needs. 

Electronic Records and Content Management Software 

Software to help manage corporate information by simplifying storage, security, version control, process 

routing, and retention that will increase efficiency and reduced cost. 

IT Professional Services 

Services to help organizations have an easy access to qualified IT professionals and their services. 

IT Switches and Routers 

Network switches and routers to enable various types of devices to connect to internet. 

SMARTnet Cisco Support and Services 

Services to support Cisco’s switches, routers and security products. 




Classroom and Residence Furniture for Colleges and Universities 

Classroom and residence furniture and related services for colleges and universities in Ontario. 

Fine Copy Paper – Retender 

High quality paper in bulk, in a number of size and colors for classrooms and offices. 

General Tools 

General hand tools for skills trade workshops and facilities. 

Laboratory/Science Supplies - Retender 

Laboratory/science supplies for customers across Ontario. 

Plumbing Supplies 

Plumbing-related products for customers across Ontario. 

Safety Products & Services including evacuation chairs 

Emergency evacuation products and related services such as evacuation chairs, fire safety equipment 

and other accessibility safety products 

Uniforms – Retender 

Uniforms for education and Broader Public Sector organization employees. 



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Phone: 416-847-0698 or Email: info@oecm.ca 

Address: 90 Eglinton Avenue East, Suite 504, Toronto, ON M4P 2Y3

2013-OECM-Annual-Report

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