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THE MAGAZINE FOR NEW ZEALAND’S OPHTHALMIC COMMUNITY<br />
PO BOX 106 954, AUCKLAND CITY 1143<br />
Email: info@nzoptics.co.nz Website: www.nzoptics.co.nz<br />
AUGUST <strong>2016</strong><br />
ULTRASOFT<br />
HYDROPHILIC<br />
SURFACE GEL<br />
SILICONE<br />
HYDROGEL<br />
CORE<br />
UNIQUE<br />
WATER<br />
GRADIENT<br />
THIS IS WHY patients<br />
can experience a surface<br />
so soft, it feels like nothing.<br />
PERFORMANCE DRIVEN BY SCIENCE TM<br />
*Perez-Gomez I, Giles T. Clin Optom 2014;6:17–23. NP4:A21601422433
10 free ticket,<br />
flight and<br />
hotel packages<br />
available now!<br />
YOUR PERSONAL INVITATION<br />
BRISBANE CONVENTION & EXHIBITION CENTRE<br />
SATURDAY 10 TH & SUNDAY 11 TH SEPTEMBER <strong>2016</strong><br />
Join 500 optometrists (including more than 100 non-Specsavers<br />
optometrists) at this year’s SCC for two days in September –<br />
for one of Australia and New Zealand’s premier optometry CPD and<br />
networking events.<br />
Saturday – Clinical Education Sessions: Afternoon session across two concurrent<br />
streams (Therapeutic / Clinical Skills). University, Optometry and Hospital led.<br />
Worth 3 CD Pts and 3 General Pt in 2015.<br />
Sunday – Specsavers Clinical Conference: Full day session on a single stream<br />
(Therapeutic and Clinical topics). Ophthalmology led.<br />
Worth 6 CD Pts and 1 General Pts in 2015. Exhibition also in place.<br />
To find out more and to access the SCC Booking Portal (ticket registration and<br />
accommodation), go to spectrum-blog.com/book/SCC<br />
Non-Specsavers Optometrists: to enter into a prize draw<br />
for ten free ticket / flight / accommodation packages, contact<br />
Sinead Convery on +61 427 754 076 or sinead.convery@specsavers.com<br />
When: Saturday 10th and Sunday 11th September <strong>2016</strong><br />
Where:<br />
Theme:<br />
Detail &<br />
Costs:<br />
Brisbane Convention & Exhibition Centre<br />
‘Collaborative Care – a new era in eye health’<br />
Saturday: Clinical Education Sessions<br />
12:00pm to 5:00pm<br />
$150 + GST<br />
Saturday: Welcome Event<br />
Gallery of Modern Art<br />
6:45pm to 10:45pm<br />
Event hosted by the Specsavers<br />
Professional Services team: no charge<br />
Sunday: SCC<br />
7:30am to 6:00pm<br />
$340 + GST<br />
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2 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd
Facing the future?<br />
Innovation<br />
nation<br />
EDITORIAL<br />
BY JAI BREITNAUER<br />
In the world of Antipodean optometry, 2015 was a<br />
unique year. Optometry graduates found they had<br />
an additional 110 newly qualified optometrists to<br />
contend with on the job market as a direct result of<br />
two new courses at universities in Australia.<br />
Flinders, based in Southern Australia, launched<br />
its optometry course in 2009. It’s the only<br />
university outside the Eastern states offering<br />
such a qualification and strongly targets potential<br />
students from rural areas. While Deakin, based in<br />
Melbourne and Geelong, launched its fast-track<br />
optometry masters course in 2012, allowing<br />
students to become qualified in just three and a<br />
half years.<br />
Stu Allan, from OpticsNZ, believes we have seen,<br />
and will increasingly continue to see, a tightening<br />
of job prospects for New Zealand graduates.<br />
“There are now five universities in Australia<br />
offering optometry degrees. What we are seeing<br />
as a result is an excess of graduate optometrists<br />
in Australian metro areas like Melbourne, and the<br />
knock on effect is a reduction in starting salaries in<br />
those locations.<br />
“In New Zealand, we typically see 50 to 60<br />
graduates from Auckland University each year (42<br />
this year), but there aren’t 50 to 60 optometrists<br />
retiring each year, and growth is static. These<br />
students will be looking overseas – traditionally<br />
Australia – for work, and that market is now more<br />
crowded than ever.”<br />
Mark Overton, from Ideology Consulting in<br />
Australia has similar concerns.<br />
“As well as additional graduates, we are seeing<br />
private practice squeezed and so unlikely to be<br />
able to take on new graduate staff. Also there<br />
are more locums looking for permanent work in<br />
Australia now as a result of restructuring within<br />
the corporates.<br />
“It’s true that starting salaries this year were A$5<br />
to A$10k less over here. It’s like filling a cup with<br />
water – you can run the tap as fast as you like but<br />
you’ll just end up with overflow quicker.”<br />
Unlike Allan however, Overton sees the situation<br />
as potentially improving job prospects for Kiwi<br />
graduates, at least temporarily.<br />
“The majority of courses in Australia are in the<br />
Eastern metro areas. When students graduate,<br />
they don’t necessarily want to move. They’ve got<br />
a quality of life, perhaps even a partner, and they<br />
want to make a life for themselves in Melbourne<br />
Stu Allan predicts tough times<br />
ahead for Kiwi graduates<br />
Mark Overton sees good job<br />
prospects for Kiwi graduates<br />
outside Melbourne and Sydney<br />
or Sydney, not the rural areas where there is a<br />
shortage of optometrists.”<br />
Overton suggests that graduates coming to<br />
Australia from New Zealand might be more willing<br />
to go to places like Darwin, where job prospects<br />
are good.<br />
“Many come for two to four years as a bit of an<br />
OE. They don’t have preconceptions about where<br />
they want to be, they just want a good job and are<br />
prepared to travel.”<br />
Looking at the two new courses, Overton also<br />
says they do serve a purpose.<br />
“Both Flinders and Deakin have more of a focus<br />
on rural optometry. Flinders actively recruit<br />
students from rural areas and encourage them to<br />
go back to those places after they graduate. I work<br />
with students from Flinders and the quality of the<br />
graduates is very high indeed.”<br />
Deakin is also actively targeting rural students<br />
from this year, proving that rather than just<br />
saturating a popular student market, both<br />
universities have considered where there might be<br />
a real industry need.<br />
Hirdesh Nair, professional services manager,<br />
OPSM NZ, says he’s confident the new courses<br />
won’t affect Kiwi graduates.<br />
“There are very few New Zealanders studying<br />
in Australia and most Aussies won’t be looking to<br />
come to New Zealand for work. OPSM have had<br />
room for six graduates this year, mostly in our<br />
regional areas. Of course it is hard to predict the<br />
job market needs when you don’t know who is<br />
retiring or what new practices are opening, but we<br />
are in the position where we want graduates.”<br />
Nair says the new courses in Australia aren’t<br />
saturating the market, noting there is one school<br />
of optometry for New Zealand, a country of four<br />
million people, and only five in Australia, a country<br />
of 26 million people.<br />
“If you do the math, then by rights Australia<br />
should have six schools. Western Australia doesn’t<br />
have any universities offering optometry.”<br />
Like Overton, Nair says he believes it’s all about<br />
lifestyle choices, and whether graduates are willing<br />
to travel regionally. He also believes as more<br />
practices move to seven-day trading more jobs will<br />
open up.<br />
“New Zealand is currently the least affected by<br />
the new schools. When Australia gets back-filled,<br />
then we may see a problem.”<br />
It’s this backfilling that is worrying Allan, who<br />
agrees there are regional vacancies in New<br />
Zealand, but finding a job is more complicated<br />
than location and remuneration alone.<br />
“The more provincial you go, the better the<br />
salary. This is true in New Zealand with places like<br />
Gisborne or Whangarei. But graduates seem to be<br />
motivated by other things, like the team dynamic,<br />
mentors with a genuine desire to share knowledge<br />
and being exposed to a wide cross-section of<br />
patients in their first two years, more than money.”<br />
Allan says he believes the best chance of new<br />
graduates securing a job is to specialise early on<br />
in areas like behavioural optometry and make<br />
themselves stand out.<br />
“If you asked new graduates would they have<br />
chosen to complete the same path of study,<br />
knowing what the job market is like, I wonder<br />
how many would say ‘yes’.<br />
“There is no question it is a fantastic<br />
profession; strong primary healthcare links,<br />
meaningful, privileged, and with exposure to<br />
patient life stories. The stories from journeyman<br />
optometrists over the years are emotional,<br />
rewarding and empowering. But looking ahead<br />
there is a clear need to develop sub specialities,<br />
to differentiate based upon clinical strengths.”<br />
Are you a recent graduate? What was your<br />
experience of finding a job or moving into the<br />
job market? We’d love to hear your story. Drop<br />
us a line at editor@nzoptics.co.nz. ▀<br />
DV805-0416<br />
This month has flown by, not least because<br />
of all the exciting and newsworthy<br />
developments we’ve been exposed to. Don’t<br />
panic, I’m not talking about Brexit (although as a<br />
Brit, and a staunch #REMAIN voter, it has certainly<br />
occupied much of my time), but rather within the<br />
industry. Our inboxes have been flooded with news<br />
about new research, business partnerships and<br />
product launches that have buoyed my optimism<br />
about this exciting industry.<br />
Times are a-changing, none of us can deny that.<br />
And in this fast-paced ‘uber’ world we now live<br />
in, reinvention is essential to success. The optics<br />
industry is not immune to this and I’m pleased to<br />
see this has been recognised across the board.<br />
As our optometrists’ healthcare mandate<br />
becomes even more retail focused, as our ‘patients’<br />
become ‘clients’, as style and convenience begin to<br />
play an even greater role as a driving force behind<br />
consumer eye-health awareness, our practitioners,<br />
researchers and behind the scenes business people<br />
are doing some great things – and we’ve tried to fill<br />
this issue with some of them. This month we’ve a<br />
fabulous Focus on Business column from self-styled<br />
retail geek, Juanita Neville-Te Rito (p.6) and we also<br />
take a look at how bricks and mortar trading is<br />
merging with the digital world (p.9). Jason Dhana<br />
offers us a very colourful take on the European<br />
Glaucoma Congress (p.10) – proving that making<br />
connections is not only essential to quality patient<br />
care, but quite fun too! And we uncover how the<br />
job-market is changing for this year’s optometry<br />
graduates (p.3).<br />
We look at Oculo’s quest to pull together an ‘eyehealth<br />
eco system’ (p.4) and oDocs flirtation with<br />
art at Motat (p.6). And don’t miss the stunning<br />
young lady modelling Optique Line’s new Mersey<br />
Beat range on p.9, none-other than Optique Line<br />
founder John Nicola’s daughter Helen.<br />
We hope you enjoy reading this issue as much as<br />
we enjoyed making it. ▀<br />
Jai Breitnauer, Editor, NZ Optics<br />
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<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
3
News<br />
in brief<br />
TECHNICAL COLOUR<br />
California-based EnChroma, founded in 2010, has sold nearly<br />
30,000 sets of sunglasses to people with colour-blindness who<br />
are now able to see in technicolour for the first time. In news<br />
reports the company’s glass scientist and co-founder, Dr Don<br />
McPherson, said it all began more than a decade ago when he was<br />
manufacturing glasses for laser surgery. When he tried them on, he<br />
noticed his normal colour vision was enhanced. He offered them to<br />
a colour-blind friend who found he could differentiate between red<br />
and green for the first time. One of the unintended consequences<br />
of the lenses Dr McPherson had developed was they absorb some<br />
wavelengths of<br />
light making them<br />
beneficial for<br />
people with colour<br />
deficiency. The<br />
current lenses aid<br />
about 80% of people<br />
and the company is<br />
trying to develop a<br />
new product for the<br />
other 20%.<br />
CONTACT LENS BOOM<br />
The global market for contact lenses grew to US$9.4 billion in<br />
2014 from US$8.9 billion in 2013, according to the report, Contact<br />
Lenses: Technologies and Global Markets.<br />
Published in June, the report says the CL product market is expected<br />
to grow at a five-year compound annual growth rate (CAGR) of<br />
1.9% from 2015 to 2020, increasing from US$9.2 billion in 2015 to<br />
US$10.1 billion in 2020. The rigid and hybrid lenses segment should<br />
grow at a five-year CAGR of 9%, reaching US$466 million in 2020.<br />
The others segment, including intraocular lenses and advanced<br />
optics lenses, reached about US$2.2 billion in 2014, up from nearly<br />
US$2 billion in 2013, and should grow at a five-year CAGR of 4.1%<br />
during the forecast period.<br />
RODENSTOCK AND CAMBODIA VISION<br />
Rodenstock Australia has received a Certificate of Appreciation<br />
from Cambodia Vision for its ongoing support. Strong supporters<br />
of the not-for-profit organisation, the Rodenstock team attended<br />
the annual Cambodia Vision fundraising dinner at the end of<br />
June where they accepted the certificate. Cambodia Vision was<br />
established in December 2006 to work with small provincial towns<br />
in Cambodia on blindness prevention and basic healthcare. Research<br />
shows Cambodia has a high incidence of preventable blindness with<br />
approximately 70,000 new cataract cases each year. The foundation<br />
survives solely through sponsorship and community support.<br />
FIRST ASIAN BCLA CONFERENCE<br />
The British Contact Lens Association (BCLA) will hold its first<br />
conference outside the UK at the Cordis Langham Place Hotel in<br />
Hong Kong from 13 to 14 September this year. The conference will<br />
cover myopia management, presbyopia and dry eye. “The conference<br />
is a perfect opportunity to hear the latest research including new<br />
papers from some extremely talented professionals in Australia and<br />
Asia,” said BCLA president Brian Tompkins in a statement.<br />
The event, titled Correction for the Future, is a partnership<br />
between the BCLA and the Hong Kong Cornea and Contact Lens<br />
Society. Registration is open now.<br />
GENETIC GLAUCOMA<br />
Flinders University ophthalmology experts have joined US<br />
colleagues to discover a new genetic cause of primary congenital<br />
glaucoma, reported Australian Optometry. Glaucoma in children is<br />
often more aggressive than in older people and requires multiple<br />
surgeries and life-long daily treatment. Quoted in the article,<br />
Flinders research leader, ophthalmologist Professor Jamie Craig,<br />
said the study will use samples from around the world to link the<br />
disease to mutations in the TEK gene, which can lead to a poorly<br />
formed or absent cell-membrane receptor protein for proper<br />
development of a drainage channel, leading to elevated eye<br />
pressure over time. He said it’s hoped, through further research, a<br />
new genetic test could be developed as well as better treatments.<br />
Oculo teams up<br />
with Optomates<br />
Oculo, a new internet-based, secure-messaging service<br />
designed to connect eye care professionals, has teamed up<br />
with Monkey Software, another Australian-based company,<br />
whose practice management software system, Optomate, is one of<br />
the most widely used in New Zealand.<br />
“Oculo is committed to quality patient care and also to<br />
streamlining practice workflows,” says Dr Kate Taylor, CEO of Oculo.<br />
“Optomate is a leading software for optometrists, widely used<br />
by independent practices and covers scheduling, billing, supply<br />
chain management, patient records and more. This is a really<br />
exciting partnership, as it’s our first integration demonstrating our<br />
commitment to working widely across the eye care industry. It is<br />
the first step toward other integrations.”<br />
Dr Taylor reiterated the need for wider communication and<br />
teamwork in order to provide the best service to clients.<br />
“Our aim is to connect the eye care ecosystem. This partnership<br />
will make it easier for independent optometrists to tap into what<br />
Oculo has to offer. We are also reaching beyond an optometry and<br />
ophthalmology platform, to offer access to low vision services,<br />
support groups and additional networks that offer a continuity of<br />
Chewing it over<br />
The Save Sight Institute at the University of Sydney<br />
has developed a simple ‘chewing gum’ test to help<br />
prevent blindness.<br />
The test requires patients to chew gum at a rate of<br />
one chew per second to unmask claudication of the<br />
jaw muscles – a symptom specific to giant cell arteritis<br />
(GCA). This condition, most common in people over 50,<br />
can be hard to diagnose because the symptoms, such<br />
as headaches and vision problems caused by artery<br />
inflammation in the head, are often subtle and easy to<br />
associate with other conditions. The ‘chewing gum’ test<br />
can reproduce a patient’s tell-tale pain, allowing further<br />
investigation with a blood test and an arterial biopsy to<br />
confirm diagnosis.<br />
Outlined in a letter in June’s New England Journal of<br />
Medicine, researchers presented two cases where the<br />
chewing gum test allowed clinicians to better characterise jaw<br />
pain, confirm a diagnosis and successfully treat both patients.<br />
The 4 days of Optics<br />
23 - 26 September <strong>2016</strong><br />
care for eye patients, enhancing the quality of their experiences and<br />
outcomes.”<br />
Dr Taylor also noted this partnership would make it easier for<br />
independent practices to access the services Oculo provides. Chris<br />
Monks, director of Monkey Software, reiterated this point.<br />
“Independent optometrists are committed to providing the best<br />
possible quality of clinical care. We recognise that today collaborative<br />
care is an important part of optometrists’ contribution to eye care,<br />
and so we are keen to facilitate this.<br />
“Working with Oculo, who have grown with a vision for enhanced<br />
eye care, is a good fit for Optomate’s dedication and ongoing<br />
investment to support our optometrists’ commitment to patients.<br />
Communications through Oculo will also help our optometrist users<br />
connect with GPs and other medical specialists - important both<br />
for patient care and to promote the central role of optometry in<br />
primary eye care.”<br />
Oculo’s software was developed at the Centre for Eye Research<br />
(CERA) in Australia. The Australian roll-out began in April and now<br />
exceeds 1,000 users, with 215 ophthalmologists and 400 practices. It<br />
was officially launched in New Zealand in June. ▀<br />
GCA is one of the most common causes of blindness in older<br />
people and a condition that poses a high risk of death.<br />
The test is currently undergoing further study. ▀<br />
CCLSA<br />
registrations open<br />
Registrations are now open for the Cornea and Contact Lens<br />
Society of Australia’s (CCLSA’s) next master class, which will take<br />
place at the beautiful Ayers House in Adelaide from 26 to 27<br />
November, immediately after the Blue Sky Congress.<br />
This year’s programme will include presentations on finding<br />
the confidence to increase the percentage of contact lens<br />
wearers in your practice, three different perspectives on<br />
applications for contact lenses outside refractive correction,<br />
identifying dry eye, secrets of the edge design of RGP contact<br />
lenses and managing acute contact lens complications. ▀<br />
NEW CONJUNCTIVITIS DRUG<br />
The US Food and Drug Administration (FDA) has accepted a New<br />
Drug Application (NDA) from Nicox for AC-170, a novel, proprietary,<br />
cetirizine eye drop formulation, for the treatment of ocular<br />
itching associated with allergic conjunctivitis. This is the first time<br />
cetirizine, a second-generation antihistamine, has been used in<br />
a topical drug for the treatment of ocular itching associated with<br />
allergic conjunctivitis. AC-170 was developed by Aciex Therapeutics,<br />
which became a wholly-owned subsidiary of Nicox in October 2014<br />
and was subsequently renamed Nicox Ophthalmics.<br />
LIVE THE EXPERIENCE<br />
silmoparis.com<br />
ACBO FAREWELLS BERNIE<br />
Bernie Eastwood has stepped down as president of the Australian<br />
College of Behavioural Optometrists (ACBO) to focus on opening a<br />
new Perth-based practice. The ACBO Board has invited current vicepresident<br />
Steve Leslie to assume the role of acting president until<br />
the next AGM, at which time an election will be held for the role of<br />
president and any other Board vacancies. The ACBO Board thanked<br />
Bernie for her considerable contribution and her commitment to<br />
her profession. ▀<br />
www.nzoptics.co.nz | PO Box 106954, Auckland 1143 | New Zealand<br />
For general enquiries, please email info@nzoptics.co.nz<br />
For editorial and classifieds, please contact Jai Breitnauer, editor, on 022 424 9322 or editor@nzoptics.co.nz.<br />
For advertising, marketing, the OIG and everything else, please contact Lesley Springall, publisher, on 027 445 3543 or lesley@nzoptics.co.nz.<br />
To submit artwork, or to query a graphic, please email lesley@nzoptics.co.nz.<br />
NZ Optics magazine is the industry publication for New Zealand’s ophthalmic community. It is published monthly, 11 times a year, by New Zealand Optics 2015 Ltd. Copyright is held by<br />
NZ Optics 2015 Ltd. As well as the magazine and the website, NZ Optics publishes the annual New Zealand Optical Information Guide (OIG), a comprehensive listing guide that profiles the<br />
products and services of the industry. NZ Optics is an independent publication and has no affiliation with any organisations. The views expressed in this publication are not necessarily<br />
those of NZ Optics (2015) Ltd.<br />
4 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd
UNIQUE WATER GRADIENT<br />
ULTRASOFT<br />
HYDROPHILIC<br />
SURFACE GEL<br />
SILICONE<br />
HYDROGEL<br />
CORE<br />
THIS IS WHY patients<br />
can experience a surface<br />
so soft, it feels like nothing. ** 1<br />
DAILIES TOTAL1 ® contact lenses have an ultrasoft surface,<br />
almost as soft as the corneal epithelial cells. 2–5<br />
The First and Only Water Gradient Contact Lens<br />
>80% 33%<br />
>80%<br />
~0.01<br />
MPa<br />
Contact Lens Cross-Section<br />
Enlarged Water Gradient Surface Modulus<br />
UNIQUE WATER GRADIENT<br />
Features different surface<br />
and core water contents 6 LASTING LUBRICITY<br />
Hydrophilic surface gel<br />
approaches 100% water<br />
LOW SURFACE MODULUS<br />
Modulus of ~0.01 MPa at<br />
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Let your patients experience the DAILIES TOTAL1 ® contact lens difference today.<br />
PERFORMANCE DRIVEN BY SCIENCE <br />
*Dk/t = 156 @ -3.00D. **Based on wearers agreeing with the statement, “while wearing my lenses, I sometimes forget I have them on”. †In vitro measurement of unworn lenses.<br />
References: 1. Perez-Gomez I, Giles T. Clin Optom 2014;6:17–23. 2. Angelini TE et al. Invest Oph & Vis Sci 2013;54:E-Abstract 500. 3. Angelini T. Hydrogel surface viscoelasticity and<br />
mesh-size characterized with microrheology. ARVO, 2013:E-abstract 1614872. 4. Dunn AC et al. Tribol Lett 2013;49(2):371–378. 5. Straehla JP et al. Tribol Lett 2010;38:107–113.<br />
6. Thekveli S et al. Cont Lens Anterior Eye 2012;35(Supp1):e14.<br />
See product instructions for wear, care, and safety information.<br />
© <strong>2016</strong> Novartis. Alcon Laboratories (Australia) Pty. Ltd. 10/25 Frenchs Forest Road East, Frenchs Forest, NSW 2086, Australia. Phone: 1800 224 153. 109 Carlton Gore Rd, Newmarket<br />
1023, Auckland, New Zealand. Phone: 0800 101 106. 07/16 ALC0550a NP4:A21601422433<br />
<strong>Aug</strong>ust <strong>2016</strong>.indd NEW ZEALAND OPTICS<br />
5
oDocs collaborates at MOTAT<br />
Focus<br />
on Business<br />
DRIVING CUSTOMERS DIGITALLY<br />
Seven ways to use social media<br />
to get customers in store<br />
Increasingly I am talking with retail<br />
businesses who have got themselves<br />
tied up in knots over social media. In<br />
particular, how they can use it to drive<br />
awareness or visitation to their physical<br />
location. More commonly physical<br />
stores typically use social media to drive<br />
customers to their website, but there are<br />
many other opportunities to be explored.<br />
Here are seven social media strategies<br />
I’ve learned while watching others<br />
achieve success.<br />
1. Offer special offers (dare I say coupons)<br />
only redeemable in your store.<br />
This is one of the most basic strategies,<br />
but it is effective. If you are launching<br />
a new product you can offer additional<br />
value or discount to drive shoppers instore.<br />
Something like “mention this tweet<br />
and get half off your next purchase,” or<br />
post an image that the customer shows<br />
the sales assistant in order to receive the<br />
special offer.<br />
It’s important to distinguish this<br />
approach from typical online coupon<br />
strategies, such as using coupon codes<br />
at the checkout. The key is to funnel<br />
shoppers into your chosen physical store<br />
by not allowing this to be redeemed<br />
anywhere else.<br />
Smoove Clothing is well renowned for<br />
utilising this method in their secret sales<br />
promotions - where customers have to<br />
provide the “secret password”, which is<br />
posted on social media, in order to get the<br />
exceptional sale discount.<br />
2. Host a special event.<br />
The type of event will depend almost<br />
exclusively on your customers. For<br />
example, young hipsters would<br />
probably be excited by a live music or<br />
art collaboration. But a foodie audience<br />
might like to watch a celeb chef do a<br />
demonstration, meet the maker or have<br />
their book signed.<br />
Once you decide on the nature and<br />
date of your event, start promoting the<br />
heck out of it. Farmers, with their Fashion<br />
Fixes by Lisa O’Neil in-store events, is an<br />
example which drives great enthusiasm<br />
and excitement with shoppers and results<br />
in massive sales in-store.<br />
3. Attend a local event and use a<br />
designated hashtag.<br />
If you are too small to host an event<br />
of your own, you can always attend<br />
someone else’s event. For example, get<br />
involved at a local festival by walking<br />
around handing out free samples or<br />
flyers. The event is bound to have a<br />
Twitter hashtag associated with it. Start<br />
posting images of your business at the<br />
event and use accompanying hashtags.<br />
This will greatly increase your visibility<br />
and relevance to a target local audience,<br />
making them far more likely to visit your<br />
physical location.<br />
Lululemon recently attended the<br />
Wanderlust healthy living/yoga event at<br />
Western Springs along with 2000 fitness<br />
fanatics. Prospective customers were<br />
drawn to Lululemon’s bubble experience<br />
(bean bags and music in a completely<br />
clear bubble) where they snapped photos,<br />
took videos and shared their thoughts<br />
with their social networks. Leveraging<br />
#thesweatlife, Lululemon continues to<br />
drive interest in-store by hosting free<br />
yoga sessions on Saturday mornings,<br />
BY JUANITA NEVILLE-TE RITO*<br />
bringing together an eco-system of<br />
awareness and visitation.<br />
4. Post images of your physical location.<br />
Posting real-time pictures of your<br />
business on a regular basis brings to<br />
life who you are, what you stand for<br />
and all the perfect reasons a customer<br />
should come and visit. New entrant<br />
Good Grocer NZ ritually posts about<br />
what’s new, fresh, tasty, the view of the<br />
store, or customers having a good time.<br />
It doesn’t matter what type of pictures<br />
you take, as long as you take relevant and<br />
appealing ones. These appealing pictures,<br />
posted regularly, will convince your social<br />
followers that your physical location is<br />
worth the visit.<br />
5. Show off your best asset - your<br />
employees and your partners<br />
People like to see other people. Show off<br />
these bright shining stars by employees’<br />
posting images of them having a<br />
good time and/or put up profiles of<br />
each individual and bring to life their<br />
personalities.<br />
Give your social followers a look at<br />
the types of people responsible for<br />
keeping the business going. This gives<br />
your physical location a warmer, more<br />
welcoming appeal that encourages<br />
increased foot traffic.<br />
6. Encourage social reviews.<br />
Take advantage of the people who have<br />
already visited you. You can do this in your<br />
store by making signs that encourage<br />
visitors to post images and descriptions<br />
of their experience or through other<br />
communications you may have. Another<br />
option is to do this online, by making a<br />
post that asks your followers to recount<br />
their most recent in-store experience.<br />
Try to be original in your phrasing and<br />
respond to the people who have both<br />
good and bad things to say.<br />
7. Share and retweet your fans.<br />
Nothing breeds brand loyalty like shares<br />
and retweets. If you see a customer post<br />
something positive about your physical<br />
location, share or retweet it and thank<br />
them for their positive feedback. Doing<br />
this regularly naturally encourages more<br />
feedback from your in-person customers<br />
but also shows off the fact that you<br />
appreciate your customers and makes your<br />
physical location more visible.<br />
Using social media is not hard – it<br />
just requires courage, consistency,<br />
commitment and most importantly<br />
relevant and interesting content. Be brave<br />
and bold. Try different things. Attract those<br />
moths to your flame. And if all else fails, a<br />
picture of a cute dog will always work. ▀<br />
ABOUT THE AUTHOR:<br />
* Juanita Neville-Te Rito<br />
is the founder of retail<br />
specialist consultancy,<br />
The Retail Collective.<br />
With more than 25<br />
years’ experience in<br />
the retail sector, and<br />
a personal passion for<br />
shopping, she is full<br />
of insights that can<br />
transform the brand<br />
experience provided by retailers at every level.<br />
Visit www.retailgeek.co.nz for more or follow her<br />
on Twitter: @JuanitaNeville or Instagram:<br />
@juanitanevilleterito<br />
The Idea Collective has launched a new collaborative<br />
installation with oDocs EyeCare at the Museum of<br />
Transport and Technology (MOTAT) in Auckland.<br />
An ongoing MOTAT exhibition, the Idea Collective is<br />
designed to celebrate New Zealand’s vibrant innovation<br />
culture by matching up visionaries, artists and<br />
entrepreneurs to create installations across five pavilions.<br />
oDocs was paired with New Zealand film director<br />
Armagan Ballantyne and her partner Jon Baxter to create<br />
a visual installation that would draw public attention to<br />
eye health and the work of oDocs.<br />
The oDocs’ collaboration has resulted in a giant eye that<br />
the audience can peer inside to see how the eye works.<br />
The eye is watching a video which begins to deteriorate<br />
in front of the audience in line with the symptoms that<br />
would be suffered by a macular degeneration patient.<br />
“As a visual artist, I’m so passionately in love with my<br />
sight, I can’t imagine being without it,” said Ballantyne<br />
at the launch event on 7 July. “The Idea Collective<br />
matched me and Jon with oDocs. We spent some time<br />
hanging out, found out what they did and looked at the<br />
space available. It didn’t take us too long to come up<br />
with the idea - we knew it had to be an eye. We wanted<br />
something the audience could really experience, that<br />
would make them think about their own sight and<br />
consider the impact of blindness.”<br />
oDocs EyeCare won an innovation award last year for<br />
their exciting work around smartphone-based eye test<br />
apps. They noted that of the 285 million people suffering<br />
from blindness and vision impairment worldwide, 80% of<br />
those cases were preventable and 90% of those were in<br />
developing countries. oDoc’s aim is to use its technology<br />
to make eye tests accessible, affordable and sustainable,<br />
and to compliment the work around low vision already<br />
being carried out in developing countries.<br />
Innovation really happens easily in New Zealand, there<br />
is a maker culture here, but the story is often started but<br />
not realised,” said oDocs’ CEO Hanna Eastvold-Edwins.<br />
“We’re a lucky start-up to have the momentum we do.<br />
The pavillions provide patrons with an interactive<br />
experience so they become part of the artistic process<br />
Buchanan Optometrists sold<br />
Alain Brideson and Hanna Eastvold-Edwins from oDocs with visual artist<br />
Armagan Ballantyne (right)<br />
New Zealand is rallying around us to give us that critical<br />
mass we need to get out and into the market.”<br />
New Zealand is smaller than most markets and oDocs<br />
needs this community support to succeed, she added.<br />
“We’re not trying to replace optometry. But there has<br />
been a 50% rise in diabetes globally and only a 2% rise<br />
in ophthalmology. The model needs to change. There<br />
aren’t enough trained staff in developing countries…our<br />
screening model can, ultimately, help reduce the number<br />
of people who may unnecessarily lose their sight.”<br />
The Idea Collective is open at MOTAT daily from 10am<br />
to 5pm. ▀<br />
The Idea Collective have a large space at MOTAT with six exhibits and a break out area<br />
Hallertau Brewery were one of the sponsors at the launch event, attended by artists, industry<br />
specialists and representatives from the Idea Collective and MOTAT<br />
Buchanan Optometrists in Christchurch has been bought by Matthews Eyewear Eyecare. Based in Riccarton,<br />
and formerly in the CBD, Buchanan Optometrists was owned and operated by Ian Buchanan from 2006.<br />
“After the earthquakes, we decided to relocate our family to Adelaide,” says Ian Buchanan. “I was running<br />
the practice remotely, and now we have settled in Tauranga.”<br />
Buchanan recently became a partner at Mt Maunganui Specsavers, which spurred on the sale of the business he<br />
had been overseeing remotely since 2013.<br />
“The sale was completed in May and it’s been a smooth transition. The long-term staff have retained their jobs<br />
and the business has rebranded to Buchanan & Matthews Optometrists.”<br />
Matthews Eyewear Eyecare, now has nine stores across the North and South Island, including practices in<br />
Hamilton, Wellington, Kapiti, New Plymouth, Nelson and Blenheim. It remains a family-owned business with each<br />
practice having its own local flavour and a commitment to high quality eye care. Unfortunately, Philip Matthews<br />
was not available for comment at the time of going to press. ▀<br />
6 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd
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<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
7
SPECIALITY CL FORUM BY ALEX PETTY*<br />
ORTHO-KERATOLOGY FOR THE POST-LASIK CORNEA<br />
Before we delve into our next case I should<br />
make it known that shortly after my<br />
last column was published in May I was<br />
summoned to an urgent meeting with the<br />
NZ Optics editorial team. Disturbing reports<br />
had emerged of the readership falling asleep<br />
when perusing the contents of Speciality<br />
Contact Lens Forum. Admittedly, I was shocked<br />
that there were optometrists out there not<br />
captivated by weird rigid lenses like me. I was<br />
issued an ultimatum: inject some personality<br />
into my case reports or be shipped back to the<br />
penal colony across the Tasman as penance for<br />
the crime of dull writing. Jokes aside it is great<br />
to see the energy Lesley and Jai are putting into<br />
the magazine and I’m excited and grateful to<br />
help out in a small way as NZ Optics evolves.<br />
Naturally I apologise in advance for the glut of<br />
‘dad’ jokes and inappropriate puns that I now<br />
have free-reign to include in future missives.<br />
On to the optometry.<br />
We all know that the results of laser refractive<br />
eye surgery are becoming increasingly<br />
impressive. However, the reality is that despite<br />
the success of the initial surgery, zero refractive<br />
error is not a guarantee as the years continue.<br />
One report suggests that in a 2-13 year followup<br />
of LASIK patients only 64.8% of low myopes<br />
and 37.3% of high myopes remained within<br />
±0.50D of their attempted correction 1 . Not<br />
only can a cornea change shape over time but<br />
the onset of presbyopia can humble/anger<br />
the patient that expects the rest of their life<br />
to be devoid of optical aids. Unsurprisingly the<br />
typical post-LASIK patient is highly reluctant to<br />
return to their bespectacled former selves. This<br />
is where contact lenses come in.<br />
Traditionally I have found that even<br />
experienced optometrists are wary to meddle<br />
with a patient’s cornea that has already been<br />
permanently reshaped by our colleagues in<br />
ophthalmology. You wouldn’t re-glaze a cake<br />
created by a top chef would you? There are<br />
concerns about flap dehiscence, the structural<br />
weaknesses of a thinner cornea and perhaps a<br />
reluctance to incur the wrath of the patient’s<br />
eye surgeon should something go wrong,<br />
(“You put WHAT on my perfectly designed<br />
cornea?!”). Perhaps we should proceed with<br />
caution. Research shows that the central<br />
flap interface following LASIK has only 2.4%<br />
of the strength of normal stroma, while the<br />
peripheral margin is 10x stronger at 28% 2 .<br />
However, the general consensus is that the<br />
use of contact lenses in conjunction with<br />
lasered corneae is quite safe, as despite the<br />
histologically weakened interface LASIK flaps<br />
are quite robust. A fantastically designed<br />
study performed LASIK on the eyes of 18<br />
rabbits then ejected them from a fighter jet<br />
cockpit to see what happened. They concluded<br />
that ‘healed LASIK flaps...are stable when<br />
subjected to a rapid vertical ejection at nine<br />
times the force of gravity 3 . I would hazard a<br />
guess that this is more than most eyes endure<br />
with the use of a contact lens.<br />
Fitting standard contact lenses to a<br />
remodelled cornea is not always straight<br />
forward however. Frequently, following<br />
laser eye surgery, the corneal curvature falls<br />
outside the normal limits that off-the-shelf<br />
You wouldn’t reglaze a cake like this! My birthday treat in 2012<br />
soft contact lenses are designed for. By way of<br />
example I should divulge that I had a highly<br />
successful iLASIK surgery to both of my highly<br />
myopic eyes three years ago courtesy of Dr<br />
Trevor Gray and the team at Eye Institute.<br />
My refractive error was eliminated (but not<br />
my long axial lengths sadly, more on this in a<br />
future article) and I see a superb 6/4.8 unaided<br />
now with just a hint of astigmatism in my<br />
right eye. Needless to say I am one of the<br />
optometrists in the pro-LASIK camp. Prior to<br />
my surgery I was the best contact lens wearer<br />
I had ever met, with complaints of discomfort<br />
few and far between. At the launch of one of<br />
the fantastic new daily-disposables recently<br />
I popped a few -0.50D lenses in to test them<br />
out. Within five minutes they were in the bin.<br />
With every blink the vision would blur over, I<br />
had a noticeable foreign body sensation and<br />
the lens quickly dried out rendering it useless.<br />
Turns out my new 35D corneae did not take to<br />
kindly to a one-size-fits-all policy.<br />
Post-LASIK dryness can also be a factor when<br />
using a contact lens, even with a customised<br />
daily RGP (which can be an excellent option<br />
to mask corneal irregularities and fit the<br />
unusual bespoke cornea). Fortunately, we<br />
live in a realm of new technologies and their<br />
applications: It may surprise you that many<br />
post-laser refractive surgery patients with<br />
troublesome residual refractive error do very<br />
well when fitted with ortho-Keratology lenses.<br />
Cue the deafening sounds of aghastment.<br />
Fitting an already heathen device to a<br />
previously altered cornea? You must be mad!<br />
Indeed, in the main orthokeratology ‘bible’;<br />
John Mountford’s Orthokeratology: Principles<br />
and Practice published back in 2004, there is<br />
no mention of fitting ortho-K to the post-<br />
LASIK cornea (although John is working on<br />
a new edition which may address this). A<br />
pubmed search shows no articles about<br />
ortho-K on a post-LASIK cornea. Despite this<br />
many experienced ortho-Keratologists around<br />
the world practice ortho-K on the post-LASIK<br />
cornea with excellent results. I personally<br />
believe there is no more harm in fitting ortho-<br />
Keratology lenses to a lasered cornea than to a<br />
virgin example. It is the understanding of most<br />
orthokeratologists that the refractive effect of<br />
ortho-K comes about due to modification of<br />
the epithelial cells of the cornea, although the<br />
jury is still out in some circles. This OCT (Fig 1.)<br />
of a patient of mine using ortho-K lenses for<br />
high myopia illustrates this by showing the<br />
thinned epithelium centrally and thickened<br />
layer para-centrally. The stroma remains<br />
relatively uniform. In contrast all forms of laser<br />
refractive corneal surgery involve permanent<br />
modification to the stroma of the cornea.<br />
The mechanism of refractive change in<br />
these two modalities are mutually exclusive.<br />
In post-LASIK ortho-K the main challenge<br />
comes with designing the back surface of an<br />
orthokeratology lens to firstly fit the paracentral<br />
cornea safely and comfortably, and<br />
secondly remodel the central epithelium in a<br />
way to correct the refractive error. Let’s look at<br />
an example:<br />
A 67-year-old lady saw me due to the sudden<br />
appearance of flashes and floaters the previous<br />
weekend. Dilated exam revealed a benign<br />
posterior vitreous detachment. The woman<br />
had hyperopic LASIK carried out to both eyes six<br />
years before but she was having more trouble<br />
with her distance vision lately. She was also<br />
sick of using reading glasses. Unaided distance<br />
vision was only R 6/10 and L 6/12 and refraction<br />
revealed residual hyperopia of R +0.75/-0.25<br />
x 175 (6/5), L +1.50/-0.50 x 85 (6/5). Her<br />
topography confirmed her hyperopic LASIK with<br />
tangential maps showing a flatter para-central<br />
ring encircling a steeper central cornea (Fig 2.).<br />
Her left cornea was slightly steeper which was<br />
surprising given the higher hyperopic error.<br />
Given the foundations were essentially already<br />
in place hyperopic post-LASIK orthokeratology<br />
was offered to this patient. We chose to further<br />
steepen her cornea in a monovision set up, with<br />
her dominant right eye for distance<br />
and her left for near tasks.<br />
In these complex cases using<br />
topography-based lens design is a nobrainer<br />
for me. To marry the correct<br />
peripheral fit with the appropriate<br />
sagittal height and base curve for the<br />
desired refractive change with a trial<br />
lens would be time-consuming and<br />
inaccurate, even if such a post-LASIK<br />
hyperopic design set existed. Instead<br />
I plugged the patients topography<br />
into rigid lens simulation software<br />
EyeSpace (Innovatus Technology,<br />
Fig 3.) and designed a custom hyperopic<br />
ortho-K lens for each eye. Because the cornea<br />
is reasonably regular we can use a rotationally<br />
symmetrical lens to get a great fit. Of course<br />
with all hyperopic ortho-K the lens base curve<br />
is steeper than the existing corneal curvature to<br />
create additional plus power.<br />
One month later the patient was thrilled<br />
with her vision as she was no longer using<br />
reading glasses and seeing well at distance.<br />
Her right eye was seeing 6/6 N8 with a<br />
modest central steepening. Her left eye was<br />
6/15 N4 with an impressive 4.7D steepening<br />
in a well centred location (Fig 4.). Importantly<br />
she experienced no discomfort and her cornea<br />
was pristine with no trace of corneal insult.<br />
Unfortunately, not all post-LASIK refractive<br />
error is regular. Post-LASIK ectasia can be<br />
highly debilitating and severely limit the<br />
corrective options available. In some cases,<br />
highly customised ortho-K lenses can be<br />
used to remodel the irregularity and improve<br />
vision. A patient of mine in his mid-50’s had<br />
myopic LASIK done over a decade before but<br />
had developed severe post-LASIK ectasia in his<br />
right eye and moderate ectasia in his left eye<br />
since then. The better left eye had a variation<br />
of 7D of axial power along the 150 meridian<br />
leading to unaided acuity of 6/12 and a<br />
refraction of -1.00DS (6/6 with aberrations).<br />
This gentleman was very keen to explore his<br />
ortho-K options and we settled on fitting only<br />
the left eye with a custom myopic ortho-K<br />
lens. This had an aspheric back optic zone with<br />
a diameter to match the treatment zone of his<br />
myopic LASIK (Fig 5.).<br />
In these cases, interpreting the axial<br />
difference map can require some thought.<br />
Rather than creating a uniform degree of<br />
refractive change in the form of a ‘bulls-eye’<br />
that we are used to with simple myopic<br />
ortho-K, instead we are trying to create a<br />
post-ortho-K cornea that is more regular.<br />
This will decrease the aberrations in the<br />
optical system. You will see in the axial<br />
difference map (Fig 6.) that the ortho-K lens<br />
has succeeded in steepening the flat section<br />
of the cornea at axis 150 and flattening<br />
the steep section opposite this. The patient<br />
was seeing 6/6 unaided with only a quarter<br />
diopter of residual cylinder when using his<br />
lens. He commented that the halos around<br />
streetlights were much reduced, although<br />
not completely eliminated. His main gripe<br />
was that we couldn’t do the same treatment<br />
on his severely ectatic right cornea due to<br />
its ‘munted’ irregularity! Patients with other<br />
forms of irregular corneae such as forme<br />
fruste keratoconus can also be treated with<br />
ortho-K lens in a similar way (often with an<br />
inferior ‘tuck’ quadrant specific design) as<br />
long as the practitioner is mindful to monitor<br />
the cornea at each aftercare for signs of<br />
progression or insult.<br />
These cases highlight how versatile the<br />
practice of orthokeratology is these days. No<br />
longer is it reserved for simple myopia and<br />
it can be a great problem-solver for those<br />
particular patients that are determined to be<br />
spectacle-free! It is encouraging to know that<br />
when my LASIK goes kaput (as it is bound to,<br />
given my eyes’ record to date) I will have ortho-K<br />
up my sleeve to restore my super-vision.<br />
Tune in next time as I regale you with a story<br />
about the night we invented a revolutionary<br />
contact lens at the pub, and how it did not turn<br />
out to be quite as ingenious as we expected... ▀<br />
1. Dirani M, Couper T, Yau J, Ang EK, Islam FM,<br />
Snibson GR, Vajpayee RB, Baird PN. Long-term<br />
refractive outcomes and stability after excimer laser<br />
surgery for myopia. J Cataract Refract Surg. 2010<br />
Oct;36(10):1709-17.<br />
2. Schmack I, Dawson DG, McCarey BE, Waring GO 3rd,<br />
Grossniklaus HE, Edelhauser HF. Cohesive tensile<br />
strength of human LASIK wounds with histologic,<br />
ultrastructural, and clinical correlations.J Refract<br />
Surg. 2005 Sep-Oct;21(5):433-45.<br />
3. Goodman RL, Johnson DA, Dillon H, Edelhauser HF,<br />
Waller SG. Laser in situ keratomileusis flap stability<br />
during simulated aircraft ejection in a rabbit model.<br />
Cornea. 2003 Mar;22(2):142-5.<br />
Fig 1. Anterior OCT showing the thickness profile of the corneal epithelium in myopic<br />
orthokeratology. Note this well-fitted lens does not touch the cornea within the<br />
treatment zone.<br />
Fig 2. Our patient’s post hyperopic LASIK corneal topography showing the relatively<br />
steep central cornea R+L respectively.<br />
Fig 3. EyeSpace simulation, post-lens tear profile and the real lens on the left eye.<br />
Note the slightly irregular central tear profile due to the LASIK result.<br />
Fig 4. Axial difference map of the left eye showing the well-centred +4.7D<br />
topographical change.<br />
Fig 5. Our second patient’s EyeSpace simulation of his customised myopic ortho-K lens<br />
over his irregular post-LASIK left cornea.<br />
Fig 6. Axial difference maps showing our second patient’s irregular post-LASIK corneal<br />
topography in Exam A, the more regular post-ortho-K cornea in exam B and the<br />
unusual difference map showing how this patient’s cornea has been modified to<br />
decrease the aberrations due to his ectasia.<br />
* Alex Petty is a Kiwi<br />
optometrist who<br />
graduated from the<br />
University of Auckland in<br />
2010. He has an interest<br />
in specialty contact lenses,<br />
ortho-K and myopia<br />
control.<br />
8 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd
Let’s get digital<br />
Integration is the future of high street retail<br />
E Y E W E A R<br />
MERSEYBEATEYEWEAR.CO.UK<br />
Warby Parker’s Green St store, NYC<br />
BY JAI BREITNAUER*<br />
Journalists get invited to many interesting<br />
events, but one in particular piqued our interest<br />
in May. Held at the Sky Tower and hosted by<br />
Microsoft, the theme was Retail in the Digital Age.<br />
As a keen shopper and self-styled digital nerd,<br />
you can imagine I was front row and centre, and<br />
the keynote speaker was NZ Optics own itinerant<br />
business columnist Juanita Neville-Te Rito.<br />
“We’re seeing a significant time of change<br />
within the history of retail,” said Neville-Te Rito,<br />
addressing a small, but well-heeled audience of<br />
retail executives and business leaders. “Digital and<br />
its impact on retail is central to our business today.<br />
It’s the retail ‘new normal’.”<br />
Neville-Te Rito has worked in retail for more than<br />
25 years and is no stranger to change. But the level<br />
of disruption New Zealand in particular has seen<br />
in the last five years is unprecedented – and is best<br />
explained by acknowledging how painfully overused<br />
the word ‘disruption’ actually is – and it’s all<br />
down to new digital technology.<br />
“The retail future is literally in your hands,” said<br />
Neville-Te Rito, referring to the iPads, smartphones<br />
and tablets most people carry around with them<br />
these days. “The emerging customer is in a partial<br />
state of awareness at any given time. Their<br />
shopping journey is complex, influenced by social<br />
media and impacted by technology.”<br />
Omni-channel shopping<br />
Omni-channel shopping is an industry buzzword<br />
used to describe people who purchase using a<br />
complex network of devices, locations and apps.<br />
In reality, no shopper thinks to themselves: “I’m<br />
going omni-channel today”, we just buy to our<br />
own convenience - but that does not mean there<br />
isn’t any truth within the term.<br />
According to Neville-Te Rito the modern shopper<br />
is like a ping pong ball, following a non-linear<br />
path, and the digital layer adds complexity. They<br />
take advice on products from social media, they<br />
will shop for a cheap deal online while still in<br />
store, they want value balanced against product<br />
authenticity.<br />
What a demanding bunch!<br />
As I listened I found myself easily able to apply<br />
this logic to my experiences of shopping day-today,<br />
but how does this apply to optometry?<br />
In the optical world<br />
Optometrists, despite being healthcare providers<br />
at heart, have had to fully embrace their role as<br />
retailers in recent years. Over the last decade<br />
opening hours have extended, weekends have<br />
become another opportunity to do business<br />
and chains – both international and local – find<br />
themselves benefitted by positioning within<br />
malls. Flexibility and availability have become<br />
increasingly important to shoppers, as has<br />
affordability – both for eye care and for frames.<br />
Integrating digital is the next step for the<br />
optometrist already pushing the boundaries of what<br />
the consumer expects from their bricks and mortar<br />
operation. The best thing a retailer can do to make<br />
this work for them is put themselves in the shoes<br />
of their customers and think about the experience<br />
they might want to have both in-store and online.<br />
Are you easy to find, physically and digitally? Are you<br />
responsive? Is your information up to date?<br />
Taking the lead from overseas<br />
“Warby Parker Eyewear opened in the US six years<br />
ago,” said Neville-Te Rito. “Their brand is distinctive<br />
and hipster. They design and manufacture their<br />
own frames with the price point set at as little as<br />
US$99, including a prescription lens and shipping.”<br />
The company has seen a huge amount of success<br />
and much of that is down to where they have<br />
positioned themselves in the market.<br />
“They aren’t selling eyewear, they’ve established<br />
themselves as a tech-based lifestyle brand,” says<br />
Neville-Te Rito. “Their stores aren’t designed for<br />
efficiency; they offer a carefully crafted visual<br />
narrative. Around 85% of their shoppers have<br />
browsed online before going in store, but once<br />
they cross the threshold there is a strong human<br />
element – a member of staff greets you every time<br />
and everyone in the store is fully trained. Most<br />
employees are graduates.”<br />
Every product in the store is at eye level and<br />
the design of the store is streamlined to stop the<br />
customer feeling overwhelmed. Technology instore<br />
keeps things moving, with an easy to see board<br />
showing when appointments are, a photo booth<br />
that prints pictures of you in suggested frames and<br />
clear pricing. All the employees – called associates<br />
– carry tablets to facilitate assisting a customer<br />
and execute a fast, unobtrusive transaction<br />
anywhere in store.<br />
Examples like this clearly show that optometrists<br />
can’t think of their online presence and their high<br />
street presence as two separate entities – after all,<br />
the client doesn’t. They must find a way to meld<br />
the two together to the benefit of the customer<br />
and the bottomline.<br />
Having tech instore, having a strong social media<br />
presence, upgrading your POS hardware to offer<br />
more flexibility and opportunity to make a sale<br />
and keeping your website up to date are simple,<br />
but effective steps to take your business to the<br />
next digital level. Ultimately, your approach must<br />
be customer-first, and that customer increasingly<br />
comes paired with a piece of hand-held tech.<br />
“It’s hard to see through your belly-button,”<br />
says Neville-Te Rito. “You must uncover the retail<br />
ecosystem from the perspective of the shopper in<br />
order to connect with them.” ▀<br />
* *NZ Optics editor Jai Breitnauer has worked in marketing,<br />
PR and digital strategy in addition to her many years as a<br />
consumer and business journalist. She has contributed to many<br />
titles both here and overseas, including business publications<br />
NZ Retail and Idealog, before taking up her current role at NZ<br />
Optics. She is fascinated by the way technology affects small<br />
businesses, almost as much as she is fascinated by the way<br />
words affect people.<br />
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<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
9
SPECIAL FEATURE: EUROPEAN GLAUCOMA CONGRESS <strong>2016</strong><br />
BY JASON DHANA*<br />
Wow, New Zealand. So far away! Why did<br />
you come all the way here?” I was asked a<br />
hundred times. Well, why not? Just look<br />
around…with a registration of 3,600 clinicians, more<br />
than 100 quick-fire sessions and over 450 posters,<br />
and the fact that the European Glaucoma Society’s<br />
(EGS) 12th Congress was being held in June in the<br />
picturesque city of Prague in the Czech Republic,<br />
why wouldn’t you come? It was with sheer delight<br />
that I was able to attend my first “confroliday.”<br />
In an impressive feat of organisation, the<br />
<strong>2016</strong> Congress was split into varying themes<br />
of glaucoma, intertwined with instructional<br />
courses (topics we could choose by heading to<br />
the allocated room) and poster sessions. Before<br />
getting into the serious stuff, there was an<br />
opening cocktail function where Professor Anja<br />
Tuulonen, European Glaucoma Society president<br />
from Finland, officially opened the event with her<br />
welcoming speech. This was followed by a show<br />
of traditional Czech dancers (think milkmaid-like<br />
outfits and throw in the occasional high-pitched<br />
squeal) who came bearing baskets of freshly-baked<br />
goods and left us with their welcoming smiles.<br />
Challenges in diagnosis and genetics<br />
The first session of the Congress focused on<br />
challenges in diagnosis. Professor Tuulonen<br />
highlighted the suffocation of healthcare systems<br />
due to over referral and outlined the increasingly<br />
popular use of macular GCC (ganglion cell complex)<br />
measurement and its particular advantage in eyes<br />
with PPA and tilted discs, in which a RNFL scan<br />
would present with artefacts. Professor Anders<br />
Heijl of Sweden further reminded us of proper OCT<br />
interpretation, including pitfalls and avoiding the<br />
common trap of “red disease”.<br />
Genetics of glaucoma followed with Professor<br />
Wallace Alward (USA) covering the genomewide<br />
association study (GWAS) which identifies<br />
Swept Source OCT Angiography<br />
RA:2804<strong>2016</strong>/CS<br />
susceptibility loci for open-angle glaucoma. Many<br />
more genes have been identified in the past<br />
decade. Specifically, myocillin mutations have<br />
been found to cause early-onset glaucoma with<br />
elevated IOP. This has also been found to cause<br />
almost all cases of autosomal dominant juvenileonset<br />
open-angle glaucoma. Arising from these<br />
genetic studies, there are targeted therapies in<br />
development. Phenylbutarate (PBA) in particular<br />
has been found to lower IOP in transgenic mice.<br />
Target pressures, palaces and pleasure<br />
It was a pleasure to once again meet Dr<br />
George Spaeth (USA) following his popular<br />
and philosophical talks at this years’ ANZGIG<br />
conference in Auckland. I chose to attend his<br />
instructional course titled What intraocular<br />
pressure is low enough?<br />
An important point to consider prior to<br />
commencing treatment is whether a disability will<br />
develop unless the patient is treated and that the<br />
patient chooses to be treated. “Don’t treat the IOP,<br />
it’s just a number,” Spaeth emphasises. “Treat the<br />
patient!”<br />
Dr Kulvant Singh (USA) chipped in with his<br />
views on target pressures, but said he refrains<br />
from writing target pressures in his clinical notes<br />
for legal reasons and because patients become<br />
overly fixated on it. Instead, Singh works with<br />
percentage reductions or by setting a range,<br />
which can be modified based on risks, benefits<br />
and the clinical course of the disease.<br />
That evening I headed to Žofín Palace – a neorenaissance<br />
building built in 1837, which has<br />
been a centre of cultural and social events and<br />
was the setting for the official congress dinner.<br />
Following some interesting entertainment and<br />
time on the dance floor with consultants from<br />
all over the world “letting loose”, I was ready to<br />
call it a night. My new-found consultant friends,<br />
however, would not have a bar of it and (let’s just<br />
say peer-pressure is my weakness) allowed me to<br />
experience Prague nightlife.<br />
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Court, scalpels and diagnostic pearls<br />
I arrived the following morning ready for the 8.30<br />
am start, but then wasn’t sure if it was the lack of<br />
sleep or if I had actually walked into a court room<br />
by mistake. The morning’s theme was Glaucoma<br />
Damage Progression and was a series of debates:<br />
fibres vs discs; MD vs VFI; and perimeter vs imaging<br />
device. These all made for some interesting points.<br />
Dr Boel Bengtsson (Sweden) argued her<br />
preference for VFI as is it is more centrallyweighted<br />
than MD, is less sensitive to cataract<br />
than MD and has an improved graphical display.<br />
Structural analysis (imaging) may prove more<br />
useful in monitoring moderate glaucoma and Dr<br />
Bengtsson stressed it has little use in advanced<br />
glaucoma. Also – and I agree with this, based on<br />
my own experience – it’s useful in patients who<br />
are unable to perform a visual field examination.<br />
A major interest of mine is the area of MIGS<br />
(minimally-invasive glaucoma surgery). A literature<br />
review I undertook in this area highlighted the<br />
safety and efficacy of many MIGS procedures<br />
when weighed up with higher-risk penetrating<br />
surgeries such as trabeculectomy. I have also seen<br />
the success of these first-hand within glaucoma<br />
clinics and although only a few MIGS procedures<br />
have long-term data available, there is definitely<br />
potential, which is quickly gaining traction both in<br />
New Zealand and overseas.<br />
Between lecture sessions we had time to wander<br />
the exhibition area, which included the usual<br />
promotion of the latest ophthalmological gadgets.<br />
The opportunity to put my name down for a wet<br />
lab, however, had me very excited and my colleague,<br />
Dr Divya Perumal, and I jumped at the opportunity<br />
to try a cutting-edge (literally) procedure on a<br />
porcine eye. CLASS (CO2 laser-assisted sclerectomy<br />
surgery) involves creating a scleral flap followed by<br />
laser to increase outflow through Schlemm’s canal.<br />
CLASS is used for management of medicallyuncontrolled<br />
open-angle glaucoma that offers<br />
efficacy comparable to trabeculectomy and nonpenetrating<br />
deep sclerectomy, but with superior<br />
10/21/15 12:07 PM<br />
safety. The wavelength of the laser is absorbed<br />
by water so the device’s cutting effect is halted<br />
when the dissection reaches the fluid perculation<br />
(three-year follow-up data is available).<br />
We also got to try our hand at implanting a XEN<br />
gel implant which essentially creates a shallow bleb,<br />
increasing subconjunctival outflow. The next stop<br />
was ECP (endocytophotocoagulation) laser, where<br />
the combined video-light-laser tip made it super<br />
easy to find, visualise and treat ciliary processes.<br />
Another new device, currently in clinical trials,<br />
measures IOP at any given time through the day.<br />
‘Eyemate’ is implanted within the sulcus during<br />
cataract extraction, which then sends an IOP<br />
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Feeder vessels in a CNV with GA<br />
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The inside of Žofín Palace during the Congress dinner<br />
Jason in his element having a go at the non-penetrating CLASS procedure<br />
Dr Divya Perumal and Jason (with Dr Ben Hoy in the background)<br />
measurement to a non-contact measuring device<br />
via a weak magnetic field. Measurements are also<br />
uploaded to a database and smartphone app,<br />
which can only be accessed by their doctor. The<br />
plastic implant itself is super-thin and flexible,<br />
measuring only 12mm in diameter.<br />
Pressure spikes<br />
On the topic of circadian monitoring, Dr Anastasios<br />
Konstas (Greece) presented on the Impact of<br />
24-hour monitoring in glaucoma care, and stated<br />
there is now comprehensive evidence that IOP<br />
readings every few months are not sufficient in<br />
the management of glaucoma and a single IOP<br />
measurement will miss a lot of IOP-related disease.<br />
Twenty four-hour monitoring isn’t always<br />
feasible, especially in a busy hospital glaucoma<br />
clinic, which churns through high numbers on<br />
a daily basis. Dr Konstas did however state that<br />
a water drinking test would replicate this quite<br />
well. Despite the apparent importance of peak<br />
IOP, Professor Luca Rossetti (Italy) concluded<br />
the mean and peak IOPs are both predictors for<br />
progression, and that the role of IOP fluctuation<br />
as an independent risk factor for progression is<br />
still debated. Furthermore, longitudinal studies<br />
on 24-hour contact lens IOP monitoring are still<br />
required to better understand their clinical value.<br />
Another instructional course I chose to attend<br />
was titled If it’s not glaucoma, then what is it? Dr<br />
Mark Moster (USA) outlined the need to consider<br />
neuro-ophthalmic disease in glaucoma patients.<br />
Why? Because IOP may be normal or elevated in<br />
both, visual field defects may be identical and<br />
cupping can occur in optic neuropathies. He<br />
quoted a study by our very own Professor Helen<br />
Danesh-Meyer from 2001 (proud New Zealand<br />
moment!) which found that cupping occurred in<br />
ischaemic optic neuropathy, specifically 92% in<br />
GCA and only 2% in NAAION. Typical optic neuritis<br />
presentations were highlighted and appropriate<br />
history taking specific to neurological disease was<br />
discussed. Though it’s not practical to scan every<br />
NTG patient, Dr Moster emphasised the need for<br />
an MRI in those with bitemporal loss, optic disc<br />
pallor, reduced colour vision and poor disc/field<br />
correlation. A CT scan is a good second choice.<br />
In conclusion<br />
Overall this was an enjoyable and well-organised<br />
conference which solidified my understanding of<br />
glaucoma. It was pleasing to see that we already<br />
practice most of what was covered, which goes to<br />
show that our very own glaucoma specialists are<br />
in agreement with those around the world and<br />
leaders in their field, many of whom I’m privileged<br />
to work with and learn from.<br />
The Congress further ignited my passion for<br />
glaucoma treatment, and what the future holds<br />
in terms of treatment and technology seems<br />
unimaginable – but it’s all happening right<br />
now. While diagnosis and treatment may prove<br />
difficult, on the contrary there is a lot of potential<br />
in the pipeline which will only make clinical<br />
practice easier. Until then, I shall leave you with<br />
a witty yet unfeigned quote by Professor Anja<br />
Tuulonen during the Challenges in Diagnosis<br />
session, which we can all relate to.<br />
“When you hear a noise in the bush, it’s up to the<br />
clinician to figure out if it’s a rat or a plastic bag.” ▀<br />
* Jason Dhana recently completed his MSc with a clinical<br />
specialisation in glaucoma, under Dr Dean Corbett. He splits<br />
his week between emergency and glaucoma clinics at Greenlane<br />
Hospital, and as a professional teaching fellow within the<br />
School of Optometry and Vision Science, University of Auckland.<br />
10 NEW ZEALAND OPTICS <strong>Aug</strong>ust<br />
1. Not for sale in<br />
<strong>2016</strong>.indd<br />
the US.<br />
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Clarity appoints Essilor<br />
Clarity 20/20 has appointed Essilor to assess,<br />
repair and replace glasses covered under<br />
Clarity’s insurance programme, and to put<br />
together their cost-effective Snappa frame and<br />
lens package, both offered through participating<br />
independent optometrists.<br />
The new agreement, which came into force in<br />
June, should speed up and simplify the process<br />
of assessing and repairing a patient’s glasses,<br />
says Robert Cormack, director of Clarity. “Essilor is<br />
recognised as one of the leading lens suppliers in<br />
the country … and most independents will have<br />
dealings with Essilor as well as other lens suppliers.”<br />
Unlike some mainstream insurance companies,<br />
Clarity’s policy provides comprehensive likefor-like<br />
cover and does not divert patients away<br />
from their practice, says Cormack, so Essilor will<br />
be responsible for sourcing lenses from other<br />
companies as and when required.<br />
Chris Aldous, senior manager at Essilor NZ, says<br />
Essilor is happy to have Clarity 20/20 on board as a<br />
customer and confirmed Essilor will be supplying<br />
frames and lenses on a like-for-like basis.<br />
Matt Marquis, Clarity’s national sales<br />
development manager, says appointing Essilor is<br />
NZAO <strong>2016</strong><br />
Registrations are now open for the New<br />
Zealand Association of Optometrists (NZAO)<br />
86th annual conference at the brand new<br />
Novotel New Plymouth from 14-16 October.<br />
The three-day conference includes a packed<br />
education programme on the Friday and the<br />
Saturday, and a glaucoma workshop, low vision<br />
seminar and binocular vision workshop on the<br />
Sunday. Keynote speakers include Professor Mitchell<br />
Dul from the US, Dr Kathleen Watt from the<br />
University of New South Wales and Professor Konrad<br />
Pesudovs from<br />
Flinders University<br />
in Adelaide.<br />
Professor<br />
Mitchell Dul<br />
is director of<br />
the Glaucoma<br />
Institute and<br />
professor at the<br />
SUNY College of<br />
Optometry at the<br />
State University<br />
of New York. He<br />
will be speaking<br />
NZAO <strong>2016</strong> Conference keynote<br />
Professor Mitchell Dul from the US<br />
about his 20-<br />
year experience<br />
Lab-grown RGCs expand<br />
research opportunities<br />
A<br />
new<br />
series of studies have shown that retinal ganglion<br />
cells (RGCs) can be generated from patient-specific induced<br />
pluripotent stem cells, allowing them to serve as an in vitro<br />
model for pharmacologic screening and pathophysiology studies.<br />
Commenting on the studies in Ophthalmology Times, Dr Jason<br />
Meyer, associate professor of biology at Indiana<br />
University, and co-author of the paper Ohlemacher<br />
SK, et al. Stem Cells. <strong>2016</strong>;34:1553-1562, said<br />
the results could facilitate drug-screening<br />
studies and characterise the pathogenic<br />
mechanisms of disease progression<br />
in optic neuropathies. “It is not<br />
unreasonable to think about<br />
using these patient-specific<br />
cells as a source of spare parts<br />
to repopulate the retina.<br />
However, success in that<br />
area involves overcoming<br />
a number of hurdles in<br />
terms of demonstrating<br />
that the cells survive,<br />
integrate, and function<br />
post-transplantation.” ▀<br />
all about<br />
Clarity’s<br />
aim to help<br />
practices<br />
provide the<br />
best service<br />
possible to their patients, ensuring they keep<br />
coming back time and time again.<br />
“We want the assessment, repair or replacement<br />
of a patient’s glasses to be a really seamless<br />
process. The primary function of Clarity is to<br />
glue patients to a practice; to keep independent<br />
patients in independent optometry. Appointing<br />
Essilor makes the process of repairing or replacing<br />
a patient’s glasses quicker and easier, which is<br />
what’s important for both the patient and the<br />
practice, so that’s what we’re trying to do.<br />
“Clarity allows practices to offer a unique high<br />
value point of difference in their local market,<br />
making the practice the hero in their patient’s<br />
eyes. This helps to maintain and enhance the<br />
relationship between the practice and their<br />
patient, causing the patient to become a<br />
loyal advocate instead of being vulnerable to<br />
competitors.” ▀<br />
of glaucoma and why<br />
optometrists need to be<br />
treating it.<br />
Dr Kathleen Watt is clinical director for the School<br />
of Optometry and Vision Science at the University<br />
of New South Wales. She has a background<br />
in orthokeratology and is currently working<br />
on pathways to eye care for asylum seekers in<br />
Australia. Dr Watt will be discussing ortho-K and<br />
myopia, binocular vision and ortho-K infection.<br />
Professor Konrad Pesudovs is foundation<br />
professor of optometry and vision science at<br />
Flinders University in Adelaide. His main areas<br />
of research are identifying abnormalities to<br />
establish a diagnosis, the longitudinal strategy<br />
required for management of therapeutic cases and<br />
assessing a cataract and identifying optical quality<br />
metrics predictive of visual performance in eye<br />
disease. His presentations will focus on thinking<br />
therapeutically, assessing cataract patients and<br />
diagnosing red eye.<br />
A first aid course is being included in the <strong>2016</strong><br />
NZAO conference programme again to enable<br />
delegates to refresh their first aid skills from two<br />
years before. The conference dinner will be held on<br />
the Saturday night. To register visit<br />
www.nzao.co.nz/NZAO-conference-registration ▀<br />
Focus on<br />
Eye Research<br />
Glaucoma<br />
MOKHLES P, SCHOUTEN J, BECKERS H ET AL. A<br />
SYSTEMATIC REVIEW OF END-OF-LIFE VISUAL<br />
IMPAIRMENT IN OPEN-ANGLE GLAUCOMA: AN<br />
EPIDEMIOLOGICAL AUTOPSY.<br />
Journal of Glaucoma <strong>2016</strong>; 25:623-628<br />
Review: The aim of this review was to estimate<br />
the number of treated glaucoma patients with<br />
end of life visual impairment and blindness, and to<br />
determine the factors associated with this.<br />
This study involved a systematic literature search in<br />
relevant databases on end of life visual impairment<br />
and was conducted in 2014. A total of 2574 articles<br />
were identified, of which 5 were on end-of-life visual<br />
impairment and included in the review.<br />
All studies had a retrospective design. A<br />
considerable number of glaucoma patients were<br />
found to be blind at the end of their life with<br />
24% experiencing unilateral and 10% bilateral<br />
blindness. The following factors were associated<br />
with blindness: (1) baseline severity of visual field<br />
loss: advanced stage of glaucoma or substantial<br />
visual field loss at initial visit; (2) factors influencing<br />
progression: fluctuation in intraocular pressure (IOP)<br />
during treatment; presence of pseudoexfoliation,<br />
poor patient compliance, higher IOP; (3) longer time<br />
period: longer duration of disease and older age<br />
at death because of longer life expectancy; and (4)<br />
coexistence of other ocular pathology.<br />
Comment: This review indicates that a significant<br />
proportion of glaucoma patients still become blind<br />
despite our current treatment modalities. Hence<br />
further prevention of blindness in glaucoma patients<br />
is needed. This could be achieved by identifying<br />
patients at an earlier stage of disease as well as<br />
addressing the risk factors outlined above where<br />
possible. Patients at risk for glaucoma-related<br />
blindness need to have a very low target IOP and<br />
need to be closely monitored to prevent glaucoma<br />
progression.<br />
BRANDT JD, SALL K, DUBINER H ET AL. SIX-MONTH<br />
INTRAOCULAR PRESSURE REDUCTION WITH A<br />
TOPICAL BIMATOPROST OCULAR INSERT: RESULTS<br />
OF A PHASE II RANDOMISED CONTROLLED STUDY<br />
Ophthalmology <strong>2016</strong> – Article in Press<br />
Review: The purpose of this study was to evaluate<br />
the clinical efficacy of a topical Bimatoprost ocular<br />
insert. This is a silicon ring (Fig 1. and Fig 2.) that<br />
provides a slow release of Bimatoprost. A parallelarm,<br />
multi-centre, double-masked randomised,<br />
controlled trial was performed and included 130<br />
patients with either open angle glaucoma (OAG) or<br />
ocular hypertension (OHT).<br />
Patients were randomised to receive the<br />
Bimatoprost insert plus artificial tears twice daily or<br />
a placebo insert plus Timolol 0.5% twice daily for 6<br />
months after a screening washout period. Diurnal<br />
IOP measurements were obtained at baseline,<br />
weeks 2, 6 and 12, and months 4, 5, and 6.<br />
The primary end point assessed was the mean<br />
change from baseline in diurnal IOP between the<br />
2 groups. A mean reduction of -3.2 to -6.4 mmHg<br />
was observed in the Bimatoprost arm compared<br />
Fig 1. The Bimatoprost ocular insert<br />
Fig 2. A patient with the device in place<br />
BY DR HUSSAIN PATEL<br />
with -4.2 to – 6.4 mmHg for the Timolol arm over<br />
6 months. Adverse effects were consistent with<br />
bimatopost or Timolol exposure and no unexpected<br />
adverse effects were observed.<br />
The authors concluded that a clinically relevant<br />
reduction in mean IOP was observed over six<br />
months with the Bimatoprost ocular insert and<br />
that seems to be safe and well tolerated. Larger<br />
confirmatory phase III studies are planned.<br />
Comment: This Bimatoprost ocular insert appears<br />
to be a safe, well-tolerated and clinically effective<br />
new delivery device. If confirmatory studies<br />
demonstrate a similar efficacy, the insert may<br />
provide an alternative to daily eye drops and hence<br />
would be ideal in patients who with poor adherence<br />
to therapy or find application of topical eye drops to<br />
be difficult.<br />
MUDIE LI, LABARRE S, VARADARAJ V, ET AL.<br />
THE ICARE HOME STUDY: PERFORMANCE OF<br />
INTRAOCULAR PRESSURE MEASURING DEVICE FOR<br />
SELF-TONOMETRY BY GLAUCOMA PATIENTS<br />
Ophthalmology <strong>2016</strong> – article in press<br />
Review: The purpose of this study was to evaluate<br />
the Icare HOME device for use by glaucoma patients<br />
for self-tonometry. A prospective performance<br />
evaluation of a medical device was performed<br />
and included 189 participants with glaucoma or<br />
suspected glaucoma.<br />
Participants had standardised training and had to<br />
be able to use the Icare HOME device independently.<br />
Those certified obtained 3 IOP measurements<br />
using the HOME device, and these were compared<br />
with measurements obtained from Goldmann<br />
applanation tonometry (GAT) by a clinician. The<br />
agreement between the devices was used to assess<br />
precision.<br />
Out of the 189 participants, 18 were ineligible to<br />
take part in the study. Forty-four (25%) participants<br />
could not complete the study due to difficulty using<br />
the device or failing the certification process. For<br />
those that were able to participate, the Icare HOME<br />
and GAT measurements agreed within 5mmHg in<br />
116 of 127 participants (91%). The mean difference<br />
between Icare HOME and GAT was -0.33 mmHg (SD<br />
3.11 mmHg). No adverse events were reported.<br />
Fig 3. The Icare HOME device<br />
Hence not all participants could learn to use the<br />
Icare HOME device, but for those that could, most<br />
were able to obtain measurements similar to those<br />
obtained by GAT.<br />
Comment: Although not all patients are able to use<br />
the Icare HOME device, in those that can it appears<br />
to be a safe, affordable and reliable method of selftonometry.<br />
The Icare HOME may have the potential<br />
to address an unmet need by providing more<br />
frequent IOP measurements in a patient’s daily life<br />
and hence information relating to their diurnal IOP<br />
variation. Clinical applications also include helping<br />
to identify patients at greater risk of glaucoma<br />
progression (wider fluctuation in IOP) as well as a<br />
patient’s response to treatment. ▀<br />
ABOUT THE AUTHOR:<br />
* Dr Hussain Patel<br />
(MBChB, MD, FRANZCO) is<br />
an ophthalmologist based<br />
at Auckland’s Eye Surgery<br />
Associates and senior lecturer<br />
in ophthalmology with<br />
the New Zealand National<br />
Eye Centre, University of<br />
Auckland. He has a special<br />
interest in glaucoma, and is<br />
actively involved in glaucoma<br />
research, supervision of<br />
research fellows and teaching.<br />
<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
11
with<br />
Prof Charles McGhee<br />
& A/Prof Dipika Patel<br />
Series Editors<br />
Preoperative risk assessments to reduce<br />
cataract complications<br />
BIA Z. KIM, DIPIKA V. PATEL AND CHARLES N.J. MCGHEE<br />
Cataract surgery is highly successful but<br />
complications do occur and internationally<br />
studies report an overall complication rate of<br />
approximately 5%. Although not all complications<br />
lead to poor outcomes, the occasional severe<br />
complication can be blinding. With over 30,000<br />
cataract surgeries performed each year in New<br />
Zealand, even a small percentage of moderate<br />
adverse outcomes adds up to hundreds of patients.<br />
Numerous factors increase the risk of a<br />
complication during and after cataract surgery.<br />
Unfortunately, many of these factors are intrinsic<br />
and unavoidable but prior identification of these<br />
risk factors may allow optometrists and ophthalmic<br />
surgeons to appropriately advise patients.<br />
Subsequently, it may be possible to take appropriate<br />
perioperative precautions and adjust intraoperative<br />
techniques to try to reduce these risks.<br />
Corneal opacity<br />
One of the most apparent risk factors on slit-lamp<br />
examination is corneal scarring or haze. If the<br />
opacity is sufficient to obscure fine iris detail on<br />
slit-lamp examination, it may prove problematic<br />
during surgery. To maximise the red reflex during<br />
surgery to facilitate capsulorhexis, the eye may<br />
be manipulated into a better position and the<br />
background or direct co-axial microscope light may<br />
be altered to minimise backscatter of light from<br />
the cornea and cataract. In very severe cases of<br />
scarring, an external light pipe may occasionally<br />
be useful to illuminate structures tangentially to<br />
enable a safe capsulorhexis.<br />
White/dense/mature cataracts<br />
A dense cataract can present multiple problems<br />
during surgery. The large lens may create positive<br />
pressure and tension on the capsule and may<br />
significantly shallow the anterior chamber. The<br />
anterior capsule is also very difficult to visualise over<br />
a white or brunescent cataract, increasing the risk of<br />
a capsule tear or irregular capsulotomy.<br />
The view of the capsule can be improved using<br />
tissue staining e.g. Vision Blue (trypan blue<br />
ophthalmic solution) injected into the anterior<br />
chamber and washed out after it has stained the<br />
anterior capsule blue (Fig 1.). Furthermore, a dense<br />
cataract will require more phacoemulsification<br />
energy than a soft lens. Since total ultrasound<br />
energy can be associated with postoperative<br />
corneal oedema and intraocular inflammation, a<br />
phaco-chop technique that generally requires less<br />
energy may be preferable. 1<br />
Fig 1. Intraoperative photograph during capsulorhexis - anterior lens<br />
capsule stained with Vision Blue over congenital white cataract.<br />
Fuch’s endothelial corneal dystrophy<br />
(FECD)<br />
Other risk factors may be more subtle. Individuals<br />
with mild FECD may be asymptomatic or unaware<br />
of minor changes in vision. However, patients with<br />
FECD are at greater risk of corneal decompensation<br />
and need to be aware of the possible longer-term<br />
consequences such as a corneal transplant. Thus<br />
all corneas need to be examined carefully for signs<br />
of FECD eg. guttata and increased pachymetry<br />
(Fig 2.). A preoperative central corneal thickness<br />
12 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd<br />
(CCT) greater than 620µm is associated with<br />
an increased probability of requiring a corneal<br />
transplant following cataract surgery and for each<br />
10µm increase beyond 620µm, the odds of corneal<br />
decompensation increase by 1.7 times 2 .<br />
Damage to the compromised endothelium may<br />
be prevented by reducing the flow of fluids in<br />
the anterior chamber during surgery and using<br />
a ‘soft-shell’ technique (a dispersive viscoelastic<br />
device coats and protects the endothelium<br />
while a cohesive viscoelastic deepens the<br />
anterior chamber and maintains the working<br />
space) 3 . Furthermore, torsional rather than<br />
longitudinal phacoemulsification can reduce the<br />
dissipated ultrasound energy, thereby minimising<br />
endothelial injury 2 .<br />
Pseudoexfoliation syndrome<br />
Pseudoexfoliation is associated with a significant<br />
number of problems in cataract surgery, including<br />
poor pupillary dilation, zonular weakness<br />
leading to zonular dialysis or lens dislocation<br />
with vitreous loss, postoperative intraocular<br />
pressure spikes, capsular phimosis, cystoid<br />
macular oedema, prolonged inflammation, and<br />
corneal decompensation. However, the white/<br />
grey dandruff-like material mostly on the pupil<br />
margin and anterior lens surface, indicative of<br />
pseudoexfoliation, can be easily missed on casual<br />
slit-lamp examination, especially with an undilated<br />
pupil (Fig 3.). Peripupillary iris transillumination<br />
and pigmented pupillary ruff atrophy may also<br />
provide clues of underlying disease.<br />
With prior knowledge of these risk factors the<br />
patient can be better-informed and surgical<br />
planning can be modified, eg. lower anterior<br />
chamber irrigation rate, insertion of a capsular<br />
tension ring, augmented pharmacological and/<br />
or mechanical pupillary dilation (synechialysis, iris<br />
hooks). Hydrodissection and hydrodelineation of<br />
the cataract can cause further downward stress<br />
and zonular compromise, thus should be performed<br />
carefully. A zonule-friendly phaco-chop technique<br />
and a gentle two-instrument rotation of the nucleus<br />
are also helpful. It is also useful to work in the central<br />
anterior chamber with copious viscoelastic, avoiding<br />
the friable capsular periphery and shallowing of the<br />
anterior chamber. Towards the end of the surgery,<br />
thorough removal of viscoelastic is important in<br />
minimising significant postoperative IOP spikes 4 .<br />
Phacodonesis<br />
Phacodonesis is the tremulousness or subtle<br />
movement of the lens with eye movements,<br />
which may occur due to a previous eye injury,<br />
pseudoexfoliation or other causes of zonular<br />
compromise or lens subluxation. Phacodonesis may<br />
be detected by asking the patient to move their eye<br />
quickly from side-to-side and up-and-down while<br />
the clinician observes the eye on the slit-lamp. The<br />
patient may also be asked to look directly ahead<br />
while the clinician gently strikes the upright of<br />
the slit-lamp head support 2-3 times (obviously<br />
warning the patient beforehand). The transmitted<br />
energy through the head/chin rest may produce a<br />
flickering lens reflex or frank movement.<br />
Similar adjustments can be made to surgical<br />
techniques as previously highlighted in<br />
pseudoexfoliation to reduce stress on the zonules<br />
and also plan for additional techniques such as<br />
sutured capsule tension segments or rings.<br />
Anaesthetic<br />
Generally, contemporary cataract surgery is<br />
performed under regional (peri-bulbar/sub-<br />
Tenon’s anaesthesia [STA]) or topical (drop/gel)<br />
anaesthesia, with or without low-level oral or<br />
intravenous sedation. A larger volume regional<br />
anaesthesia may increase the intraocular pressure<br />
and shallow the anterior chamber, occasionally<br />
making surgery a little more difficult. Since an<br />
incision is required in the infero-nasal conjunctiva<br />
for STA it may be associated with subconjunctival<br />
haemorrhage, that on occasion may be extensive.<br />
Although not sight-threatening and self-resolving<br />
over 7-14 days, the dramatic appearance may<br />
Fig 2. Slit-lamp photograph showing corneal endothelium with guttata<br />
in Fuch’s endothelial corneal dystrophy.<br />
Fig 3. Slit-lamp photograph of white/grey pseudoexfoliative material on<br />
pupil margin.<br />
be unsettling for patients and relatives. Topical<br />
anaesthesia may avoid any injections but requires<br />
adequate patient cooperation, as the eye is able to<br />
move much more freely during the procedure.<br />
Therefore, preoperative assessments should<br />
include potential language barriers, anxiety<br />
levels, ability to lie flat for up to 30 minutes,<br />
head tremors, and antiplatelet/anticoagulant<br />
medications that may predispose to bleeding.<br />
Systemic medications<br />
Oral Doxazosin and similar alpha-blockers used<br />
for prostatic and urinary symptoms are associated<br />
with intraoperative “floppy iris syndrome” – the<br />
iris billows and has a tendency to prolapse through<br />
the surgical incisions whilst the pupil progressively<br />
constricts during surgery. This can lead to extremely<br />
complicated surgery and extensive iris damage.<br />
Unfortunately, these issues are not resolved by<br />
simply stopping the medication prior to surgery.<br />
Thus ophthalmologists may need to consider a<br />
number of strategies including: creating longer<br />
corneal incisions and maintaining the anterior<br />
chamber depth to prevent peripheral iris prolapse;<br />
augmented pharmacological pupil dilation (e.g.<br />
intra-cameral phenylephrine); and mechanical<br />
dilation/iris stabilization (e.g. iris hooks or rings).<br />
Inflammation<br />
Intraocular inflammation such as chronic anterior<br />
uveitis that is not entirely quiescent should<br />
generally be controlled and stable for around six<br />
months before embarking on cataract surgery.<br />
Perioperatively, patients may require an increased<br />
dose of corticosteroid or other immunosuppressive<br />
therapy to reduce the risk of significant<br />
postoperative inflammation and flare-ups.<br />
Risk stratification<br />
Complication rates generally decrease with<br />
increasing experience of surgeons 5 . Thus, it is<br />
imperative that cases are allocated appropriately,<br />
especially in teaching hospitals where there is a<br />
vast range of surgeon experience. Preoperative<br />
risk stratification systems have been devised to<br />
assess the risk of complications for individual<br />
patients. They may help minimise complications<br />
by identifying and allocating the higher risk cases<br />
to appropriate surgeons in a standardised manner.<br />
In a recent study in Auckland, two preoperative<br />
risk stratification systems were evaluated – one<br />
system devised by Muhtaseb et al 6 and another<br />
system used in the Buckinghamshire NHS Trust.<br />
Each system takes into account different risk factors<br />
and a final risk score is calculated by adding up the<br />
risk factors in each case (Table 1). Subsequently,<br />
the Muhtaseb system was implemented to assist<br />
allocation of cases to registrars, fellows and<br />
consultants and further analyses are underway to<br />
examine the impact on complication rates.<br />
It is imperative that risk factors are identified and<br />
documented preoperatively for such cataract risk<br />
stratification systems to work effectively. Apart<br />
from allocating cases to appropriately experienced<br />
surgeons, they support surgeons of all levels to<br />
take precautions in order to reduce complications.<br />
It also allows practitioners involved in preoperative<br />
assessments to focus discussions on specific risks<br />
with individual patients, which is critical in providing<br />
the best quality of cataract surgery, and most useful<br />
in postoperative management. ▀<br />
Table 1. Preoperative risk factors as per the Muhtaseb and<br />
Buckinghamshire risk stratification systems for cataract surgery.<br />
RISK FACTORS M-SCORE B-SCORE<br />
Age (years) >88 1<br />
Ametropia (>6 D of<br />
myopia or hyperopia)<br />
Axial length -<br />
Brunescent/white/<br />
dense/total cataract/no<br />
fundus view<br />
1 -<br />
80-90 years 1<br />
90+ years 2<br />
26mm 1<br />
>30mm 2<br />
3 3<br />
Corneal scarring 1 -<br />
Diabetic retinopathy - 1<br />
Fuchs endothelial<br />
dystrophy<br />
- 1<br />
Only eye - 1<br />
Oral alpha-receptor<br />
antagonist<br />
Phacodonesis 3<br />
Pseudoexfoliation 3<br />
-<br />
Doxazosin 1<br />
Tamsulosin<br />
or similar<br />
Posterior capsule plaque 1 -<br />
Posterior polar cataract 1 -<br />
Previous vitrectomy 1 1<br />
Shallow anterior chamber<br />
(
Grand Rounds part II<br />
Dr Penny McAllum, Kathryn Bierre, Jill Mottram and Olga Hammond<br />
The second instalment in the Eye Doctors<br />
series of Grand Rounds was held at<br />
Ormiston Hospital, Botany Junction on 8<br />
June. Sponsored by Bausch + Lomb, the event<br />
saw a gathering of local optometrists to hear<br />
presentations by Drs Andrew Riley, Shuan Dai,<br />
Penny McAllum and Mark Donaldson.<br />
Wound healing<br />
Keynote Speaker Dr Andrew Riley opened with<br />
a look at wound healing in the eyelid area. He<br />
talked about how complex the healing process<br />
is, considering the skin is made up of so many<br />
different types of tissue that we still have a lot to<br />
learn about.<br />
There are four typical stages of healing:<br />
haemostasis is the immediate response,<br />
with inflammation over the next 0-4 days,<br />
proliferation and/or granulation over 4-21 days,<br />
with remodeling taking up to two years. Dr Riley<br />
described cleaning a wound, removing loose<br />
sutures, topical or oral antibiotics and offered<br />
five examples of abnormal wound healing and<br />
suggested responses. Infection is possibly the most<br />
common problem. Wound breakdown can occur<br />
if there is tension on a wound or a poor healing<br />
response. Pyogenic granulomas are relatively<br />
common vascular lesions but are misnamed as<br />
they are neither infectious nor granulomatous, but<br />
an excessive healing response. They can be treated<br />
with local steroids or removal. The use of topical<br />
preparations to reduce the appearance and size of<br />
scar tissue can also be useful.<br />
New optometry<br />
certificate for CLs<br />
The importance of blurred vision<br />
Dr Shuan Dai offered his insights on when blurred<br />
vision needs to be investigated urgently. He noted<br />
that sometimes patients confuse double vision<br />
with blurred vision, and how important it is to<br />
ascertain if it is monocular or binocular. He talked<br />
about the case of a 21-year-old male who, suffering<br />
from headache and anxiety, was prescribed antidepressants.<br />
A few months later he began to suffer<br />
from blurring vision. It was recommended by his<br />
referring eye specialist, that the anxiety medication<br />
be stopped and his vision appeared to improve. At<br />
first it seemed obvious it was a simple medication<br />
side-effect, however, four months down the track<br />
the patient again presented with blurred vision,<br />
headaches and a slow pupil response to light.<br />
His slightly reduced vision couldn’t be improved<br />
with refraction and his optic nerves were swollen.<br />
An urgent MRI scan showed a large pineal gland<br />
tumor causing obstructive hydrocephalus which<br />
was likely the cause of his initial symptoms.<br />
Dr Dai emphasised that we should have a low<br />
threshold to refer for further investigations for<br />
any person with sudden onset of double vision<br />
or unexplained blurring vision, especially among<br />
younger patients.<br />
Who needs crosslinking<br />
Dr Penny McAllum talked about corneal<br />
collagen crosslinking for keratoconus, focusing<br />
on who needs it and who doesn’t. She noted<br />
that crosslinking has become a widely-used<br />
and effective treatment for keratoconus<br />
patients, but it is not suitable or helpful for<br />
everybody. Only those with mild or moderate<br />
keratoconus, that shows signs of progressive<br />
deterioration, require treatment. The treatment<br />
works by combining riboflavin and UVA light<br />
to induce free radical production, resulting<br />
in a strengthening of the cornea by inducing<br />
more bonds within the collagen fibrils and<br />
adjacent collagen fibrils. The Dresden protocol,<br />
which involves removing the central 8mm of<br />
the epithelium before applying the riboflavin<br />
solution, is the most commonly used and<br />
proven method. However, it is time consuming,<br />
painful and cannot be used on a patient<br />
with extensive corneal thinning, explained<br />
Dr McAlllum, adding that other alternatives,<br />
such as transepithelial crosslinking, rapid<br />
UVA treatments and new types of riboflavin<br />
solution, show promise. Dr McAllum noted that<br />
the earlier crosslinking is performed, the more<br />
sight there is to save. With this in mind, she<br />
said she is happy to perform the procedure on<br />
children as long as progressive keratoconus is<br />
demonstrated. After the procedure the patient<br />
can expect pain for the first one or two days<br />
and some blurring of vision for up to three<br />
months. Some patients experience haze for up<br />
to a year, but vision often improves slowly over<br />
1-2 years due to flattening of the cornea.<br />
Dealing with ICE<br />
Dr Mark Donaldson presented “Summer ICE” –<br />
two cases of irido corneal endothelial syndrome,<br />
presented to him on consecutive balmy Februaries,<br />
where normal endothelial cells are replaced with<br />
abnormal migratory cells.<br />
Evidence supports a herpes virus aetilology<br />
for at least some cases of ICE. Patients afflicted<br />
with ICE have reduction in vision from corneal<br />
opacification and disruption of the normal iris<br />
architecture. Glaucoma is a major complication,<br />
which is a secondary elevation in pressure arising<br />
from abnormal epithelial cells migrating over the<br />
trabecular meshwork. For cases with glaucoma,<br />
surgical treatment is invariably required.<br />
The first case study was a 54-year-old female<br />
who presented in February 2015 with mild blurring<br />
of vision, noticeable on waking, in her right eye,<br />
which resolved over over the space of an hour.<br />
The IOP of her right eye elevated from 24 mmHg<br />
on presentation to 35 mmHg on full medical<br />
treatment within 10 months. The second case<br />
was of a 32-year-old woman who presented in<br />
February <strong>2016</strong> presenting to her optometrist with<br />
glare affecting her right eye. Anterior segment<br />
OCT scanning clearly showed thickening of the<br />
posterior cornea in both cases, assisting greatly in<br />
the diagnosis. The glare was caused by stray light<br />
entering the eye through correctopia and tracts<br />
of iris atrophy. The first case, which had no iris<br />
abnormality, was Chandlers syndrome; the second,<br />
essential iris atrophy – both sub-types of ICE.<br />
Grand Rounds – where next<br />
The next Eye Doctors Grand Round will be held<br />
on 21 September at Novotel, Greenlane. All<br />
optometrists are welcome to attend. ▀<br />
Dr Andrew Riley, Yvette Beatie from sponsors B+L and Dr Shuan Dai<br />
Selina Phuah, Lily Chang and Beverly Payne<br />
Ascot Clinic (09) 520 9689 - Botany Junction (09) 277 6787<br />
The Australian College of Optometry (ACO)<br />
has launched a new post-graduate level<br />
course for optometrists wishing to learn<br />
more about speciality lenses and advanced lens<br />
fitting.<br />
Gary Filer, Heather Laird and Naomi Meltzer<br />
Presenters for the Certificate in Advanced<br />
Contact Lenses (ACO-CACL) course include<br />
Professor James Wolffsohn, deputy executive<br />
dean of the School of Life and Health Sciences EyE DOctORS GRAND ROUNDS<br />
GRAND ROUNDS - <strong>2016</strong><br />
at Aston University in the UK; Associate<br />
Professor Richard Vojlay from Melbourne; CCLS<br />
<strong>2016</strong><br />
We look forward to seeing you.<br />
Australia president Jessica Chi, ACO’s Dr Adrian<br />
Bruce and more.<br />
Offered as a flexible, remote learning syllabus<br />
the certificate will feature a practical local clinical<br />
21st September - Novotel, Ellerslie<br />
experience placement within Australia and/or<br />
New Zealand and should be completed within<br />
No registration fee . cPD points available<br />
the recommended four to six-month time frame.<br />
“In-depth study is a great opportunity<br />
Visit our website for more details.<br />
for optometrists who have a real interest<br />
in a particular area to gain an extensive<br />
understanding in their field of expertise,”<br />
said Jolanda de Jong, ACO’s general manager<br />
of professional development. “It clearly<br />
Dr Andrew Riley<br />
Dr Mark Donaldson<br />
demonstrates to patients that their optometrist<br />
FRANZCO<br />
FRANZCO<br />
has been motivated to undertake study and<br />
is up to date with current best practice and<br />
Dr Penny McAllum<br />
Dr Shuan Dai<br />
knowledge.” ▀<br />
EYE 0765<br />
FRANZCO<br />
FRANZCO<br />
Health in the<br />
cloud<br />
Leading New Zealand health organisations<br />
have welcomed the Ministry of Health’s<br />
official acceptance of Microsoft’s Trusted<br />
Public Cloud services for advancing the country’s<br />
electronic health service capabilities.<br />
In an announcement on 8 July, Microsoft New<br />
Zealand confirmed Microsoft’s core cloud services<br />
Azure, Office 365 and Dynamics CRM Online,<br />
have met the Ministry’s requirements for storage<br />
of personal health information.<br />
Barrie Sheers, the managing director for<br />
Microsoft NZ, says the Ministry of Health’s<br />
decision to accept the use of Microsoft’s public<br />
cloud will be transformative for the eHealth<br />
agenda in New Zealand.<br />
“New Zealand’s health tech industry is today<br />
worth $1.3 billion to the local economy and our<br />
country significantly punches above its weight<br />
on the international stage with health tech<br />
innovation. With leading exporters like Orion<br />
Health, and more than a hundred other smaller<br />
independent software vendors, the health tech<br />
sector in New Zealand is one that continues to<br />
grow and provide burgeoning opportunity for<br />
export to the fast growing global health market.”<br />
Scott Arrol, chief executive of New Zealand<br />
Health IT (NZHIT) says his organisation is fully<br />
supportive of the Ministry of Health’s decision to<br />
accept Microsoft’s cloud services.<br />
“I am delighted by this news as it further<br />
supports the ability for health providers and<br />
digital partners to utilise advanced technologies to<br />
enable the delivery of enhanced services to New<br />
Zealanders. At the same time, the Microsoft cloud<br />
will provide another important platform with<br />
which to operate their business models, develop<br />
and deploy innovative solutions for the local and<br />
international markets and advance this country’s<br />
ability to be a leader in the delivery of high quality,<br />
responsive and personalised health outcomes.”<br />
New Zealand health providers currently<br />
using Microsoft’s cloud services include Ryman<br />
Healthcare, Orion Health, St John’s Ambulance<br />
Service and Plunket. The services are also used<br />
by IT solution providers for the health sector,<br />
including Datacom, Stratos, Volpara, McKesson<br />
and Intergen.<br />
Christchurch-based Gabe Rijpma, senior<br />
director of Health and Social Services Asia<br />
at Microsoft, says that with the advent of<br />
personalised medicine, genomics, intelligent<br />
sensors, advanced diagnostics and laboratory<br />
tests, data usage by health organisations will<br />
increase as the sector builds ever more advanced<br />
models of the human body.<br />
“Being able to process all this data, store it,<br />
analyse it and make intelligent predictions on<br />
the results will usher in a new era of healthcare<br />
that will radically transform the way care is both<br />
diagnosed and delivered.” ▀<br />
www.eyedoctors.co.nz<br />
<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
13
Truth, lies and statistics<br />
I<br />
recently received a Survey Monkey survey<br />
from one of the BIG FOUR contact lens<br />
companies.<br />
This one dealt with marketing and data<br />
collection by contact lens companies and<br />
sought to determine our perceptions on such<br />
things.<br />
I am generally happy to complete surveys<br />
and have done many in my time. Sometimes<br />
they drive you nuts and may take 15 to<br />
20 minutes to complete. I find that rather<br />
tedious. Some surveys offer to pay me<br />
US$15.00 and then send me a bank cheque.<br />
When you try cash it in it takes weeks to clear<br />
and the bank charges are often greater than<br />
the amount you receive. Fortunately my bank<br />
has offered to waive the bank fees when they<br />
see how ridiculous it is – when I would have<br />
to pay $25.00 to get $15.00 meaning it costs<br />
me $10.00 to do the survey! A recent survey<br />
offering me US$15.00 had a condition that I<br />
now had to complete an American W-8 tax<br />
form in order to receive the payment. I don’t<br />
like filling in forms at the best of times so I<br />
kindly declined. I did suggest that this was<br />
nonsense and if they could find a way to pay<br />
me without form filling I might consider it. I<br />
got no response.<br />
We can thank terrorism and money<br />
laundering for such over the top ludicrous<br />
form filling for trivial amounts of money,<br />
never mind the hassles we all have at airports<br />
these days.<br />
I’ve done quite a few surveys from<br />
companies wanting to launch a new lens,<br />
product, drug or solution. They seek to<br />
determine what we think a good name would<br />
be for their new product. Some of the names<br />
they come up with are ridiculous with just<br />
a few that make sense. You have to list and<br />
grade your preferences, sometimes among<br />
twenty names and as you drill down they ask<br />
more and more questions and cross-check<br />
your answers. It all gets rather silly and is a<br />
time wasting irritation.<br />
That said, I once did a survey for a market<br />
research company employed by a world<br />
leading contact lens company. They even had<br />
images of the boxes of lenses and the name<br />
they were thinking of. It was obvious to me<br />
who the company was and I immediately<br />
contacted colleagues in said company telling<br />
them how pleased I was to see that they were<br />
launching a silicone hydrogel lens. My local<br />
contacts were somewhat in the dark, but it<br />
didn’t take long for their top people in the<br />
USA to make contact, wondering how the hell<br />
this guy in ‘Nuzillin’ knew about their secret<br />
lens. It was all rather interesting I must say.<br />
My View<br />
At any rate let’s get back to the recent survey<br />
I referred to. Among other things the survey<br />
was asking if we thought that contact lens<br />
companies should market their brand directly<br />
to consumers.<br />
Of course they should and of course they<br />
do. All one needs to do is take a look at<br />
YouTube to see what marketing some of the<br />
companies do in the US, EU, Asia, Japan etc.<br />
Of course when I am seeing a patient I<br />
always recommend the lens that’s best for<br />
them. Even if they did ask for a lens they had<br />
seen advertised, it would not necessarily be<br />
the one that I prescribe.<br />
We are now in the 21 st Century and<br />
marketing rules. The survey also asked<br />
questions about companies being involved in<br />
social media. Again of course they are: social<br />
media is now making traditional marketing<br />
look staid and old fashioned and if one believes<br />
what you see and read, this is where it’s at.<br />
They also asked if we had issues with<br />
companies data mining and obtaining<br />
patient information via social media and<br />
apps. I don’t believe you can stop companies<br />
getting patient data and contact details, as<br />
the patients (consumers) voluntarily provide<br />
that information. The way I see it is that<br />
modern youth are very free with their privacy<br />
and details, much like the hippies were in the<br />
‘60s with free love! I have not promoted CL<br />
company apps to my patients but I see that<br />
there may be some positives, like improving<br />
compliance and providing reminders. I simply<br />
tell my patients who battle to remember<br />
when to change lenses to programme a<br />
reminder into their smartphone. Of course<br />
having the majority of my in-range patients in<br />
dailies avoids many of these issues.<br />
Privacy<br />
I avoid providing contact lens companies with<br />
any patient details apart from their name<br />
on orders. They do not get their address,<br />
DOB, phone or email. In the old days in my<br />
practices – before the internet - we used<br />
to have a multipage self-carbon order pad<br />
with tear offs, so the order that was faxed/<br />
posted/delivered to the companies simply<br />
had a patient reference number and nothing<br />
else. (We had been stung once or twice by<br />
companies who had tried to contact our<br />
patients directly and thus had learned our<br />
lesson decades ago). These days with privacy<br />
acts and so on it is even more important for<br />
you to make sure patient data is retained and<br />
not shared.<br />
These days some companies offer to ship<br />
contact lenses direct to the consumer. It’s not<br />
something I’m happy with and have never<br />
used such systems.<br />
The paranoid conspiracy theorists reckon<br />
that contact lens companies are building<br />
databases of contact lens wearers so<br />
that they can send the consumer/patient<br />
marketing info and potentially cut out the<br />
optometrist and supply lenses directly. I<br />
doubt that this is likely to happen. Contact<br />
lens companies know on which side their<br />
bread is buttered. Let’s face it optometrists<br />
are the gatekeepers and prescribers of the<br />
bulk of contact lenses in the world. Some<br />
are prescribed by ophthalmologists (like in<br />
France) and dispensing opticians and others<br />
with contact lens prescribing licences (like<br />
we see in the UK, US and Canada) but this<br />
is not the bulk of prescribing. If contact lens<br />
companies start direct selling to patients and<br />
bypassing contact lens practitioners then I<br />
suspect that contact lens market penetration<br />
would drop significantly: practitioners will<br />
stop proactively prescribing lenses. We have<br />
seen some major legal battles in the US<br />
where certain online contact lens retailers<br />
and others with vested interests have tried<br />
to alter legislation to make contact lenses<br />
freely available without prescription. They<br />
seek to dumb down contact lenses to generic<br />
non-medical commodities. There are also<br />
moves afoot to allow for kiosks that ‘examine<br />
eyes’ and spit out a CL or spectacle Rx. That’s a<br />
discussion for another day.<br />
Bias?<br />
Some surveys ask leading questions and<br />
require ‘forced choices’. I’m generally not<br />
happy with responding to such items. Thus<br />
I avoid completing such surveys as I believe<br />
they provide biased and skewed data and<br />
statistics. Some allow for an ‘other’ option<br />
and allow you to add comments: In my<br />
experience, when I have tested such options<br />
to see if they are read by asking for an email<br />
response, I never get one so deem it to be a<br />
waste of time.<br />
At any rate these are my views on some<br />
of the questions that are being asked. I’d be<br />
interested to see what this survey’s results<br />
show, if they are ever shared. I would probably<br />
have broken down respondents by age: I’m<br />
sure we would see quite skewed data as we<br />
did in Brexit recently with massive differences<br />
in perceptions between the younger and older<br />
generations.<br />
I reckon younger practitioners are much<br />
more accepting of social media, TV marketing<br />
and advertising than older practitioners but<br />
of course I could be wrong.<br />
Truth, lies and statistics eh? ▀<br />
Getting behind MD awareness<br />
The recent <strong>2016</strong> Macular Degeneration New<br />
Zealand (MDNZ) Awareness week was a success<br />
based on a marked increase in the turnout<br />
to national seminars and phone calls to MDNZ for<br />
further information.<br />
The week-long campaign from 23-<br />
29 May continued the Association’s<br />
strong focus on the benefits of early<br />
intervention and use of the easy-touse<br />
Amsler Grid.<br />
Phillippa Pitcher, MDNZ general<br />
manager, said there has been<br />
a steady increase in awareness<br />
around the benefits of early<br />
detection through regular eye<br />
examinations, especially where a<br />
relative has been affected by MD or<br />
there has been a history of smoking.<br />
MDNZ managed a greater reach<br />
through a more strategic approach<br />
to the use of social media and the<br />
willingness of 10 New Zealanders<br />
to share their personal stories in<br />
the hope that people would take<br />
heed of symptoms and act quickly<br />
to preserve their vision, she said.<br />
“Recent statistics supplied to<br />
MDNZ show our continued focus<br />
on the benefits of early detection<br />
and smarter use of communication<br />
Good diet for MD<br />
New Zealanders are set to benefit from new<br />
research identifying optimum weekly diets for<br />
preventing age-related macular degeneration<br />
(AMD) – New Zealand’s leading cause of blindness.<br />
Dr Graham Wilson, ophthalmologist and clinical<br />
director at St George’s Eye Care in Christchurch, is<br />
investigating what New Zealanders need to eat to<br />
help prevent AMD and minimise the progression of<br />
the disease for those who already have it.<br />
A range of New Zealand-specific<br />
dietary scenarios will be identified<br />
along with the associated cost.<br />
There is also potential to model<br />
Maori, Asian and Pacific Island<br />
diets. It is the first time that<br />
macular degeneration research of<br />
this nature has been carried out in<br />
New Zealand.<br />
“It is well documented that<br />
improvements in diet, for<br />
example increasing intake of<br />
green leafy vegetables, fish and<br />
nuts, can reduce the risk of AMD<br />
progression in those with early<br />
signs of the disease,” says Dr<br />
Wilson, who is undertaking the<br />
research project alongside his<br />
brother Dr Nick Wilson, professor<br />
of public health at the University<br />
of Otago.<br />
“We aim to take it one step<br />
further by modelling the perfect<br />
New Zealand diet. The results will<br />
be very applicable to the average<br />
Kiwi, providing real, tangible<br />
information to help prevent<br />
the disease and minimise its<br />
progression.”<br />
Research will be carried out by<br />
accessing a University of Otago<br />
database that identifies nutrient<br />
channels is making a difference. This year we were<br />
able to directly access nearly 242,000 people, over<br />
the age of 60, who use Facebook through our use of<br />
a ‘Humans of New York’ approach. Those 10 personal<br />
stories, from people from all walks of life, really<br />
helped us to get the message out<br />
there in a positive way.”<br />
Awareness was also built up<br />
through a series of interviews<br />
on the main media channels<br />
with MDNZ trustee Dr Andrew<br />
Thompson, MDNZ chair Dr<br />
Dianne Sharp and supporter Dr<br />
Jim Borthwick. There was also<br />
digital signage in 21 shopping<br />
malls around the country and four<br />
outdoor billboards in Auckland.<br />
Pitcher said the uptake and<br />
support of the campaign by<br />
optometrists and ophthalmologists<br />
throughout the country was<br />
amazing.<br />
“Many took out advertisements<br />
in their local papers, arranged<br />
competitions where, for example,<br />
winners received a free eye check,<br />
and sent out MD information to<br />
their clients via their mailing lists.<br />
New look online for VOSO<br />
New Zealand charitable trust Volunteer<br />
Ophthalmic Services Overseas (VOSO) has a<br />
brand new website with content contributed<br />
by all the current and some former trustees.<br />
In a statement the organisation gave special thanks<br />
to former trustee Malcolm McKellar, who dreamt of<br />
a website that would both increase public awareness<br />
of the charity as well as provide an online platform<br />
for the public to donate directly to VOSO. “We would<br />
also like to thank former secretary Ravi Dass who<br />
secured the domain name and provided many of the<br />
great photos on the site,” said VOSO secretary and<br />
Auckland-based optometrist Kylie Dreaver.<br />
The website was kindly built by The Drop’s Mark<br />
Dromgoole, nephew of retired optometrist Colin<br />
Beckwith. The organisation was also keen to thank<br />
its main financial supporters the NZAO, RANZCO<br />
and the University charitable trust, and Air New<br />
Zealand, which helps the organisation with its cargo<br />
requirements, as well as all the optometrists and<br />
ophthalmologists who have personally supported the<br />
MDNZ Awareness takes pride of place at Vivian<br />
Edgar in Te Puke<br />
This support helped us greatly to<br />
spread our message far and wide.” ▀<br />
VOSO trustee and retired Thames optometrist Hywel Bowen at work for VOSO<br />
organisation over the last 30 years.<br />
This year VOSO has a combined surgical and<br />
optometry trip to Tonga, an optometry trip to Samoa<br />
and has sent surgical supplies to Fiji, where limitations<br />
in IOLs have led to reduced cataract surgeries being<br />
performed. For more about VOSO’s activities, visit the<br />
new site at www.voso.org.nz. ▀<br />
levels and costs of common New Zealand foods. Linear<br />
programming techniques will be used to optimise the<br />
nutrients for AMD prevention across a range of diets,<br />
including those constrained by cost.<br />
The benefits are not limited to eye health, says Dr<br />
Wilson.“What is good for your eyes is also good for your<br />
heart and in preventing certain types of cancer. The<br />
research findings will also be applicable to prevention<br />
of other diseases.” ▀<br />
MORE CLASSIFIEDS ON PAGE 16<br />
PRACTICE CO-ORDINATOR / OPTICAL<br />
ASSISTANT / DISPENSING OPTICIAN<br />
We require a star team player who also thrives in an autonomous<br />
environment. If you have an eye for detail and organisation, have<br />
a passion for eyewear and fashion and enjoy the sales challenge<br />
then we would love to discuss the position with you further.<br />
Hours include a late night and some Saturday work on a rostered<br />
basis.<br />
Email your CV to Kristine on kjensen@eyesofhowick.co.nz or<br />
phone 0274824477.<br />
EQUIPMENT FOR SALE<br />
Chair stand, vertometer, slit lamp and other accessories for sale.<br />
Please email bdclworks@gmail.com for further equiries.<br />
14 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd
Calling innovators!<br />
Essilor has launched<br />
their international open<br />
innovation challenge to<br />
develop scalable solutions for<br />
measuring refractive errors<br />
in populations with poor<br />
access to eye healthcare. The<br />
announcement, made from<br />
Essilor’s French headquarters on<br />
30 June, is calling for interested<br />
parties to come forward with<br />
ideas around the challenge.<br />
Called the See Change<br />
Challenge, Essilor is seeking<br />
innovative solutions that can<br />
improve the lives of 2.5 billion<br />
people by facilitating access<br />
to vision care. Specifically, the<br />
See Change Challenge aims to uncover low-cost,<br />
easy-to-use and scalable solutions that can be<br />
used by primary vision care providers in developing<br />
countries and low socio-economic areas to<br />
accurately measure eye refractive errors.<br />
“Innovation has always been a cornerstone of our<br />
mission to improve lives by improving sight,” said<br />
Hubert Sagnières, chairman and chief executive of<br />
Essilor International. “Today we are widening our<br />
field of exploration to ensure we meet the vision<br />
needs of the 7.2 billion people in the world. We<br />
are excited to use the open innovation model to<br />
discover new solutions that have the potential to<br />
transform the lives and economic futures of lowincome<br />
populations through improved access to<br />
vision care.”<br />
Essilor is appealing to startups,<br />
universities, app developers,<br />
vision scientists, optometrists,<br />
engineers and all individuals<br />
and organisations to bring their<br />
multi-disciplinary expertise to<br />
develop innovative refraction<br />
solutions. Be that a new piece of<br />
hardware, a new piece of software,<br />
a smartphone app or something<br />
entirely different, the aim is to use<br />
these solutions to speed up the<br />
delivery of vision care in poorer or<br />
more isolated regions by enabling<br />
more people to be easily trained to<br />
become primary eye care workers.<br />
Up to five winners of the first<br />
phase of the Challenge will<br />
receive €25,000 and the opportunity to enter<br />
the second phase of the Challenge, where an<br />
additional €100,000 is up for grabs for the two<br />
final winners. Essilor will also potentially support<br />
the final winners with development contracts to<br />
help them to build and scale up their solution.<br />
Of the 4.5 billion people who need vision<br />
correction, only 1.9 billion actually correct their<br />
eyesight. More than 2.5 billion people still live<br />
with uncorrected poor vision and its social and<br />
economic consequences, and 95% of them live in<br />
developing countries where they lack awareness of<br />
the impact of poor vision and access to basic vision<br />
care solutions.<br />
For more information, or to get involved, visit<br />
www.essilorseechange.com ▀<br />
NZOWA launches website in<br />
time for Visionz <strong>2016</strong><br />
The New Zealand Optical Wholesalers<br />
Association (NZOWA) has launched its<br />
long-awaited website www.nzowa.org.nz<br />
detailing members, their contact details and the<br />
products they offer.<br />
The website also carries details about NZOWA’s<br />
biennial conference Visionz, which is being held<br />
this year from 14-16 October at the Ellerslie Event<br />
Centre in Auckland.<br />
Registration is now open for Visionz <strong>2016</strong><br />
and anyone wishing to attend can also register<br />
through the new NZOWA site. The three-day event<br />
encompasses a comprehensive industry exhibition,<br />
an educational conference (EduVisionz) focusing<br />
on low vision (see story in June’s issue of NZ<br />
Optics) and practice management, including: tips<br />
and advice from a successful retailer’s perspective;<br />
managing people; preparing your business for sale;<br />
handling complaints; and boosting your profile<br />
through social media. Another theme is health<br />
and safety given the recent changes to the health<br />
and safety legislation. This includes a St John’s first<br />
aid course, which will be open to practice owners,<br />
managers and staff and NZOWA members and<br />
staff.<br />
Visionz has been very successful in the past and<br />
has received extremely positive feedback from<br />
attendees so the NZOWA is very pleased to be able<br />
to offer this event to the optical sector again, said<br />
Gary Edgar, NZOWA president.<br />
“NZOWA is putting this event on to bring the<br />
industry together. It is an opportunity for practice<br />
owners and their staff to gain new ideas and<br />
skills to enhance their performance and elevate a<br />
practice’s retail image.”<br />
The low vision conference will run on the Friday<br />
and the practice management programme for<br />
practice owners and staff will run on the Saturday<br />
and Sunday. A Visionz cocktail party will be held on<br />
Friday evening starting at 5:15pm. CPD points are<br />
being applied for. For more visit www.nzowa.org.<br />
nz/conference or email enquiries@nzowa.org.nz ▀<br />
Alcon promotes More Prize<br />
Time in practices<br />
Alcon began rolling<br />
out the second<br />
phase of its directto-consumer<br />
advertising<br />
and marketing campaign<br />
for its Dailies Total 1<br />
contact lens brand<br />
in Australia and New<br />
Zealand on 10 June.<br />
The multi-channel<br />
campaign builds on<br />
the success of the first<br />
phase of Alcon’s “More<br />
Contact Time” campaign,<br />
which launched in<br />
October 2015 and was designed to raise consumer<br />
awareness of contact lenses to drive more patients<br />
into practices to request a contact lens trial.<br />
The second phase of the campaign is designed<br />
to target the core demographic for daily<br />
disposable contact lenses who look for contact<br />
lenses comfortable enough to wear all day and<br />
into the evening, said the company. “The locally<br />
photographed <strong>2016</strong> campaign has refreshed<br />
visuals and was created to engage and connect<br />
with the target demographic.”<br />
The campaign includes ads in key women’s<br />
magazines, social media and digital advertising<br />
and a host of in-practice material. Alcon is also<br />
Key visuals from the second phase of Alcon’s consumer campaign<br />
encouraging practices to take advantage of its<br />
in-practice promotion, the Dailies Total 1 More<br />
Prize Time competition, which runs from June<br />
to September. Prizes include six or 12-month<br />
supplies of Dailies Total 1, GoPro Hero action<br />
video cameras, Fitbit Blazes, iPad Pro’s and a<br />
A$2,000 luxury designer voucher.<br />
“Our <strong>2016</strong> integrated campaign has been<br />
designed to continue to support you by driving<br />
new and existing contact lens patients in-practice<br />
to trial Dailies Total 1. The More Prize Time<br />
competition targets our key demographic and<br />
will give patients an extra incentive to visit your<br />
practice,” said the company. ▀<br />
Style-Eyes<br />
Colourful eyewear<br />
Are your customers afraid of wearing colourful<br />
frames? Sometimes I’ll look at a customer’s<br />
outfit and think, “I love their style - I can sell<br />
them something bright and fun!” Yet after<br />
a long selection process they chicken out<br />
and choose a black or tortoiseshell frame.<br />
How can we help our customers access their<br />
adventurous side?<br />
I asked my spectacle-wearing friends about<br />
their opinions on colourful eyewear.<br />
Anthea says, “I think there is the perception<br />
that you need a bold or daring personality<br />
to wear colourful or otherwise stand-out<br />
eyewear, but in my experience they just<br />
become part of your face or your style if they<br />
are your everyday pair.”<br />
I like to tell customers that while spectacles<br />
are a medical device, they’ve also got an<br />
opportunity to buy jewellery for their face, so<br />
they may as well make the most of it.<br />
Skin tone<br />
“I have always wanted to get coloured frames<br />
but when I go to try them on, none of them are<br />
the right shade for my face.” Anya<br />
There are some people who insist that certain<br />
skin tones only suit certain colours. You’ll hear<br />
things like, “Oh you’re an autumn – try these<br />
green frames.” I’ve never completely understood<br />
the point of Seasonal Colour Analysis and it only<br />
really ‘works’ for white skin. Anyway, this kind of<br />
rule is meant to be broken! Instead of spending<br />
time trying to work out what ‘undertone’ means,<br />
just encourage your clients to try some frames<br />
on – if they like the colour and feel that it suits<br />
them, then that’s a win.<br />
Proof of breaking this rule comes from my<br />
friend Deb who said, “I love colour[ful] frames<br />
and, surprisingly, can wear colours that I didn’t<br />
think I could – like red, purple, pink…” It just goes<br />
to show that if someone is curious about colour,<br />
playing dress-ups in store with frames is the best<br />
way to discover something new that suits.<br />
How do we solve Anya’s case? She stuck with<br />
neutrals and tortoiseshell in the past, but she<br />
thinks that deep emerald green would suit<br />
her and will look for that next. All she needs is<br />
some encouragement.<br />
BY JO EATON<br />
Phone 09 486 4372 or Fax 09 486 3936<br />
info@eyesurgeryassociates.co.nz or<br />
Dr Patel at: patel@glaucoma.co.nz<br />
www.eyesurgeryassociates.co.nz<br />
For more personalised eye care<br />
talk to Dr Hussain Patel<br />
Consultant Ophthalmologist<br />
MBChB, MD, FRANZCO<br />
Eye Surgery Associates are a Southern Cross Health Society Affiliated Provider<br />
Matchy-matchy<br />
“It hasn’t stopped me, but outfit co-ordination<br />
is a consideration. Whether glasses “go” with<br />
your overall style or wardrobe.” Anthea<br />
If customers are concerned about frames<br />
matching clothes, I talk with them about the<br />
colour wheel, which explains the relationship<br />
between different colours and tones, and how<br />
things don’t always need to match to work.<br />
(See www.colormatters.com/color-anddesign/basic-color-theory<br />
for more about this.)<br />
If we’re going by complementary colours for<br />
example, and the customer says they wear a lot<br />
of green, then purple frames are a great match.<br />
For some people who have to wear suits<br />
or uniforms, eyewear is one of the only<br />
opportunities they get to express their<br />
personality through attire. Have a chat to your<br />
customers about how they have to dress for<br />
work and use this as a starting point for your<br />
frame recommendations.<br />
I also use colour as an opportunity to sell a<br />
second pair. If someone is drawn to a colourful<br />
frame, but is concerned about matching their<br />
clothes, I suggest getting a black, grey, brown/<br />
tortoiseshell, or metal frame as a safe second pair.<br />
Every dispenser I know asks their customers<br />
the same question: “How many pairs of shoes<br />
do you have? More than one? Then shouldn’t<br />
you have more than one pair of glasses?”<br />
Trends<br />
Last month, Louise Sceats of Jono Hennessy<br />
told NZ Optics that blue is on-trend, and we’re<br />
certainly seeing many shades of blue in current<br />
frame collections. I’ve also noticed dusky pink<br />
and rose gold metal features in a lot of ranges.<br />
Looking for some inspiration? A few of my<br />
favourite, colourful brands are l.a.Eyeworks,<br />
Theo, Anne et Valentin and Andy Wolf.<br />
And here’s a weird fact for you if all else fails:<br />
Hot pink goes with everything. ▀<br />
* Jo Eaton is an optical dispensing student at RMIT. Originally<br />
from Wellington, Jo became interested in eyewear after<br />
discovering she was myopic at the age of 14. In 2008, many<br />
years after deciding to make unusual glasses her ‘thing’,<br />
she founded eyewear fashion blog ‘Eye Heart Glasses’. When<br />
she’s not immersed in the world of spectacles, she works in<br />
digital marketing, DJs, volunteers for community radio and<br />
is a director of feminist music organisation LISTEN.<br />
SERVICES INCLUDE:<br />
Glaucoma Specialist / Refractive Cataract Surgery<br />
General Ophthalmology / Acute & Emergency Eye Care<br />
Available throughout Auckland<br />
and also in Hamilton<br />
<strong>Aug</strong>ust <strong>2016</strong>.indd<br />
NEW ZEALAND OPTICS<br />
15
DISPENSING OPTICIAN /<br />
OPTICAL ASSISTANT<br />
PATERSON BURN OPTOMETRISTS HAMILTON &<br />
SURROUNDS<br />
We are looking for a passionate Dispensing Optician / Optical<br />
Assistant to join our family.<br />
In this role you will offer an amazing eye care experience by<br />
providing exceptional customer service with honesty, care and<br />
absolute attention to customer needs.<br />
We offer a great working environment with continuous support<br />
and professional development opportunities.<br />
To be successful in this role you will:<br />
- Have a friendly, natural and consultative approach to selling<br />
- Be confident, enthusiastic and motivated to succeed<br />
- Have excellent communication and sales skills<br />
- Be a versatile team player<br />
Experience as a Dispensing Optician or Optical Assistant is<br />
preferred.<br />
If you are not yet qualified, we will provide the opportunity and<br />
support to qualify as a dispensing optician.<br />
This position is full time, based in Hamilton and/or Cambridge<br />
and requires some Saturday work.<br />
To apply:<br />
Please email your CV and a cover letter to sandri@patersonburn.<br />
co.nz<br />
CALLING ALL OPTOMETRISTS FROM<br />
AUSTRALIA AND NEW ZEALAND!<br />
Specsavers Invercargill has an exciting opportunity for an<br />
optometrist to take up either a permanent or block position in their<br />
practice.<br />
The practice itself is lead by 2 dedicated store directors and a team<br />
of experienced and passionate employees, who have a strong<br />
reputation within the local community. It has two test rooms, a<br />
dedicated pre-test area, 5 dispensing desks and a loyal patient<br />
database.<br />
WHY SPECSAVERS INVERCARGILL?<br />
You may be aware that Invercargill is the capital of the Southland<br />
region of New Zealand, and the gateway to some of the country’s<br />
most beautiful scenery, cultural attractions, nature reserves and<br />
parks, as well as a city life with lively cafes, restaurants, and bars.<br />
What you may not be aware of is that Invercargill is located an<br />
hour and half from some of the best skiing and snowboarding in<br />
the world – and not only that - free use of an exclusive chalet is<br />
on offer to the optometrist that joins this team!<br />
FULL TIME - DISPENSING OPTICIAN<br />
SPECSAVERS SYLVIA PARK<br />
We are looking for an experienced dispensing optician to join<br />
our three room practice at Specsavers Sylvia Park. This is a<br />
great opportunity to work in a central location in Auckland.<br />
Competitive Salary and bonus package based on experience.<br />
Great training opportunities available through Specsavers on<br />
management and leadership. Specsavers experience is not<br />
essential. Please email Ryan Mahmoud at dir.sylviapark.nz@<br />
specsavers.com or call 021 166 5899.<br />
NEED TO REPLACE<br />
YOUR LETTER CHART?<br />
AcuityKit has a comprehensive range of digital eyecharts for eyecare<br />
professionals. Ideal for low vision and domiciliary work.<br />
Visit our website www.acuitykit.com or email john@acuitykit.com<br />
Paterson Burn Optometrists is one of the largest independent<br />
optometry practice groups in New Zealand. We are totally<br />
independent and Waikato owned and we've maintained our<br />
independence in the ever changing environment of New Zealand<br />
optometry. Our core purpose is to improve people's lives by<br />
providing the best visual solutions available. Paterson Burn<br />
Optometrists value respect, integrity, accountability, enjoyment,<br />
continuous improvement, freedom for initiative and teamwork.<br />
MORE CLASSIFIEDS INSIDE<br />
ON PAGE 14<br />
If you would like to;<br />
* Further develop your clinical skills and practice within a setting<br />
that sees a variety of pathology cases<br />
* Tear up the ski slopes (or observe from the chair lift – your<br />
choice!) by having free use of a chalet on your days off<br />
* Find out about the attractive package and sign on bonus that is<br />
on offer<br />
* Find out how Specsavers can support AUS optometrists to work<br />
in NZ and financially support the earning of your annual CPD<br />
points<br />
Then please contact Carly Parkinson on +61478201057 or carly.<br />
parkinson@specsavers.com for a confidential chat today!<br />
JOIN US FOR<br />
YOUR PERSONAL INVITATION<br />
BRISBANE CONVENTION & EXHIBITION CENTRE<br />
SATURDAY 10 TH & SUNDAY 11 TH SEPTEMBER <strong>2016</strong><br />
Join 500 optometrists (including more than 100 non-<br />
Specsavers optometrists) at this year’s SCC for two days<br />
in September – for one of Australia and New Zealand’s<br />
premier optometry CPD and networking events.<br />
Visit spectrum-blog.com for more info<br />
OR JOIN US FULL TIME...<br />
With growth continuing, our store teams are currently<br />
seeking optometrists to fill permanent roles in the following<br />
NZ practice locations:<br />
North Island • St Lukes<br />
• Kerikeri • Taupo<br />
• Masterton • Tauranga<br />
• Mt Maunganui • Te Rapa<br />
• Pakuranga • Wanganui<br />
• Palmerston North • Wellington<br />
• Paraparaumu CBD South<br />
• Rotorua • Whakatane<br />
South Island<br />
• Dunedin<br />
• Invercargill<br />
• Shirley<br />
We are currently also seeking experienced dispensers for a<br />
variety of our New Zealand stores.<br />
Alternatively, if you’re interested in a move to Australia -<br />
either short or longer term, talk to us for the lowdown on<br />
possible locations in all states.<br />
A trip to SCC as our guest could be the perfect way to see<br />
what's on offer.<br />
To find out more and to explore the T&C'S associated<br />
with this industry-wide offer, contact Carly Parkinson<br />
on 0800 717 350 or carly.parkinson@specsavers.com<br />
– or visit spectrum-blog.com<br />
16 NEW ZEALAND OPTICS <strong>Aug</strong>ust <strong>2016</strong>.indd<br />
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