Seura Style
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Honor Commitments<br />
Earn trust by honoring commitments and timelines. Make sure<br />
customers, co-workers and partners know they can count on us to get<br />
the job done the way we agreed to do it. This includes being on time for<br />
phone calls, appointments, meetings, deadlines, and promises. Allow<br />
extra time for surprises and delays, and don’t let them become excuses.<br />
Celebrate All Successes<br />
Celebrate with each other the many accomplishments and wins along the<br />
way. Go out of your way to recognize your peers doing something well,<br />
and congratulate them on their wins. Together everyone achieves more!<br />
Respect Teammates<br />
Everyone appreciates the opportunity to be held to a higher standard.<br />
Respect is the ultimate sign of appreciation and regard for your<br />
teammates. Bad days, personal conflicts, or differences in roles is not an<br />
excuse. Always demonstrate respect for each and every one on the team.<br />
Practice Blameless Problem-Solving<br />
Work as a team to solve problems together. Don’t search for blame or<br />
dwell on problems – this is a waste of talented resources. Look forward<br />
and develop solutions together, applying creativity, spirit and enthusiasm.<br />
Contribute to a Positive Work Environment<br />
Help make Séura a place you look forward to visiting each day. Be<br />
fun, laugh, act silly, consistently seek the silver lining in situations.<br />
Remember the world has bigger problems than the daily challenges<br />
that make up our work. Keep perspective. A positive attitude causes a<br />
chain reaction of positive thoughts, events and outcomes that lead to<br />
extraordinary results.