your HSE guide North Lee – Cork - Health Service Executive

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NORTH LEE CORK community services 16 Public Health Nursing North Lee The Public Health Nurse (PHN) Service is a Community based service aimed at promoting and protecting the health of the population. The service provided aims to be total quality service, which is responsive to consumer/patients needs, placing community based services as the central focus of patient and consumer needs. The PHN works within a defined geographical area, providing care which is preventative and curative and a range of services tailored to the needs of the individual including nursing care in the home, and palliative care of the terminally ill. The PHN is referred to the individual Client/Patient by the hospital staff, General Practitioner, family members or indeed the individual may self refer if they so wish.This is the only direct referral service available within community services where an individual may be seen on the day of referral if so indicated. The PHN has involvement in the care of clients throughout their life span. 1. Child Health & Family Support Services The PHN service provides a comprehensive and standardised service within available resources to all children under five years and provides a school based service underpinned by Best Health for Children. 2. Physical & Sensory Disability Service To implement HSE recommendation in partnership with the voluntary sector and providing services as per ‘Towards an Independent Future’. 3. Primary Care & Illness Prevention The PHN Department continues to develop the range of services focused on illness prevention within the region of primary, secondary and tertiary level. 4. The Older Person The PHN delivers and organises the home support services for clients within the nurse’s geographical area and provides a range of services tailored to the needs of the individual. To contact your Local Public Health Nurse call: (021) 492 3863, 492 3891 or 492 3838. Social Work The Social Work Team in the Local Health Office is responsible for providing support to children and families in the community. This involves Family Support Services. In cases where children are at risk of harm through abuse, Child Protection Social Workers have an important role in providing care, assessment and follow up to those children and their families, through the Fostering and Child Protection Teams. Tel: (021) 492 7000 your HSE guide Child Health Area Medical Teams visit schools in the area to give vaccinations like the MMR, 4-in-1, etc. They also work with Public Health Nurses to check on a child’s development from birth onwards, through a series of standard regular checks. Area Medical Officers also play an important role in providing information on vaccines. You can contact the Area Medical Officers at: (021) 492 3885. Chiropody Services/Podiatry Chiropody Services/Podiatry are available for Medical Card holders, appointments can be arranged through your Public Health Nurse or by referral through your General Practitioner. Tel: (021) 492 1752. Community Welfare Community Welfare Officers work from Health Centres in the area, and can give financial support to those in need, in the form of rent supplement or supplementary welfare allowance. They also advise on entitlements and can help with filling in forms like the Medical Card, GP Visit Card etc. Contact your Health Centres (see p.21). Disability Services The Local Health Office works with a range of voluntary services in the area to provide care, training and development for children and adults with learning or physical disability. Tel: (021) 492 7104. General Practitioner Services There are a large number of GPs working in the area, and your Local Health Office can help you to find a GP, or can advise on entitlements such as a Medical Card or GP Visit Card. For a list of GPs in our area call: (021) 492 1872 or 427 8434. Home Help Home Helps work with vulnerable people in the community, who through illness or disability are in need of help with day to day tasks. A home help might visit for a couple of hours per day, to help with housework, or sometimes may provide more personal care like help with dressing, bathing etc. You can access this service through your Public Health Nurse or: (021) 492 3863, 492 3891 or 492 3838. your HSE guide NORTH LEE CORK community services 17
NORTH LEE CORK community services 18 GP Visit Cards and Medical Cards Your Local Health Office looks after applications for Medical Cards, GP Visit Cards and a range of other schemes. If you would like to apply or need help in making an application, or if you just want to know what is available to you, call the Medical Card section on: (021) 492 3838 North Lee East: (021) 492 3857 North Lee West: (021) 492 3812 or (021) 492 3983. Occupational Therapy These services are provided to people who through illness or disability are in need of support or changes to their lifestyle. Occupational Therapists can advise on any changes that may be needed in the home to support a person with special needs, and on activities that will help a person to regain their independence. Call the OT Department on: (021) 492 3194. Ophthalmic Medical Card holders are entitled to Ophthalmic or Eye Testing Services, which you can access by calling: (021) 492 3868 or 492 3869. Physiotherapy Community Physiotherapy Services are provided from the Local Health Office, helping people who have suffered an injury or illness to regain their health or mobility through exercise and movement. To contact the Physiotherapy Service call: (021) 492 3194. Speech and Language Therapy The speech and language therapy service is available to children and adults with developmental or acquired disorders of communication [e.g speech, language, fluency voice and/or eating, drinking and swallowing disorders}. The speech and language therapist assess, diagnoses and manages clients who present with communication disabilities. An open referral system operates in community services, i.e. client or carer may self refer. Tel: (021) 492 1601. Psychology Service The aim of Psychology Services is to promote the psychological well being of children and families. These services provide appropriate assessment and therapy to children, adolescents and their families who present with a broad range of emotional and behavioural problems. The psychology services' objectives operate within the framework of the Child Care Act (1991), which places a statutory obligation on Health Boards to promote the welfare and protection of children (0-18 years). Tel: (021) 492 7140. your HSE guide Community Work The aim of the Community Work Services Department is to: • Empower and enable local groups, organisations to address the health and social issues with which they are concerned e.g. Family Support, Care of Older Persons, and Primary Care Groups; • Improve the quality of life in the community through developing services in partnership with local people, voluntary organisations and other agencies with a particular focus on anti-poverty and social inclusion. Key Client Groups: • Voluntary/Community Sector; • Organisations/Groups interested in providing/developing services/activities, which are similar or ancillary to the HSE; and • Organisations/Groups in the Voluntary and Community Sector in receipt of grant-aid from the HSE. Tel: (021) 452 9023. Children Residential Service The HSE South is required to make available to children who, for a variety of reasons, cannot live at home, accommodation that is suitable in meeting their needs. Most children looked after by the HSE live in family based care arrangements, but others require a degree of structure and care that can only be provided in a residential care setting. Residential care takes many forms, ranging from low support hostel style facilities to Special Care centres, where children have a high degree of supervision. The HSE South currently operates twelve Residential Centres across Cork and Kerry. Tel: (021) 492 3965. Community Hospitals The HSE South manages and runs Community Hospitals throughout Cork and Kerry. These hospitals provide a wide range of services and are primarily focused on the needs of the elderly. Services provided: • Assessment and Rehabilitation • Convalescent Care • Continuing Care • Respite Care • Highly Dependent/Terminally Ill Patients • Day Care. your HSE guide NORTH LEE CORK community services 19
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your HSE guide North Lee – Cork - Health Service Executive

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