Link Up Aug Sept 10.pdf - Newham University Hospital
Link Up Aug Sept 10.pdf - Newham University Hospital
Link Up Aug Sept 10.pdf - Newham University Hospital
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<strong>Newham</strong> <strong>University</strong> <strong>Hospital</strong><br />
<strong>Link</strong><strong>Up</strong><br />
A newsletter for the<br />
staff and friends of<br />
<strong>Newham</strong> <strong>University</strong><br />
<strong>Hospital</strong> NHS Trust<br />
<strong>Aug</strong>ust - <strong>Sept</strong>ember 2010<br />
New Maternity and<br />
Newborn<br />
Unit is born!<br />
Mothers and<br />
babies are now<br />
using new,<br />
state-of-the-art<br />
Postnatal Ward facilities<br />
following the opening of<br />
the first phase of the Trust’s<br />
much looked forward to<br />
£17.5 million Maternity and<br />
Newborn Unit.<br />
Patients first started<br />
using the modern, large<br />
and bright facility on<br />
21 July after the<br />
Trust’s building<br />
partner Medicinq<br />
Osborne handed<br />
it over on time<br />
and on budget. It<br />
is the first of five<br />
phases to be<br />
completed. The<br />
ambitious<br />
redevelopment<br />
programme is due to be<br />
fully complete in 2012.<br />
Much positive feedback<br />
has been received from<br />
patients, relatives, staff and<br />
visitors – many of whom<br />
have enthused about the<br />
‘wow’ factor.<br />
Facilities include patient<br />
relaxation and family<br />
waiting areas and a<br />
Breastfeeding Room. Full<br />
comfort cooling is<br />
incorporated, and each<br />
patient has their own<br />
freeview television and<br />
control of their own<br />
lighting. Improved<br />
infection control measures<br />
are in use too.<br />
Sustainability is built in as<br />
well, such as passive infra<br />
lighting controls, integral<br />
blinds and sensor controlled<br />
washing facilities. The area<br />
has total security for babies,<br />
staff and patients.<br />
Hugh Steward, Director<br />
of Environment and Client<br />
Services, said: “For many<br />
years we have recognised<br />
the environment within<br />
which we deliver our<br />
Maternity and Newborn<br />
service is not fit for<br />
purpose. We have been<br />
working closely with key<br />
stakeholders to secure<br />
capital to transform<br />
the service.<br />
Main photo:<br />
Kelly Arnold,<br />
new mother to the<br />
first baby boy on the<br />
Unit; then from clockwise: a<br />
family waiting area, Reception, and a<br />
bay in the new Unit.<br />
“This marks the opening<br />
of the first part of our Unit,<br />
and has truly changed the<br />
environment. The quality,<br />
feel, and facility generally<br />
demonstrate just what the<br />
whole Unit will be like<br />
when it’s all completed.<br />
I am delighted with the<br />
results and also that we<br />
have started on the journey<br />
to provide facilities to our<br />
mothers and babies in an<br />
environment befitting<br />
hospital care in the<br />
21st century.”<br />
The quality, feel, and<br />
facility generally,<br />
demonstrate just what the<br />
whole Unit will be like when<br />
it’s all completed.<br />
‘‘<br />
INSIDE<br />
this issue<br />
2<br />
A £90,000 state-of-the-art<br />
Simulation Suite - which<br />
will help to further deliver<br />
medical excellence and<br />
boost patient safety - is<br />
now in use. Find out more.<br />
3<br />
A unique, life-changing<br />
scheme which helps local<br />
students who would not<br />
otherwise be able to do<br />
so, to become Doctors,<br />
was celebrated at an inspirational<br />
Trust event.<br />
4<br />
The Trust’s Bereavement<br />
Room for grieving women<br />
and families who have lost<br />
a baby has been transformed<br />
- in yet another of<br />
the Trust’s improvements<br />
for patients.<br />
6<br />
Simulation<br />
Suite opens its<br />
doors<br />
Trust leads<br />
the country<br />
in pioneering<br />
initiative<br />
Transformation<br />
of facilities<br />
for grieving<br />
relatives<br />
Nurse of the<br />
Year 2010<br />
What is a day in the life<br />
of our Nurse of the Year<br />
2010 really like?<br />
Specialists<br />
in local healthcare
<strong>Aug</strong>ust - <strong>Sept</strong>ember 2010 <strong>Aug</strong>ust - <strong>Sept</strong>ember 2010<br />
News News<br />
Michaela’s <strong>Up</strong>date<br />
I<br />
can hardly believe that it’s late summer already. Where has this<br />
year disappeared to?!<br />
At the time of writing this short piece for our latest edition<br />
of <strong>Link</strong> <strong>Up</strong>, I am immersed like so many of you in the midst of<br />
our wide reaching transformation program. As ever, the staff of<br />
<strong>Newham</strong> <strong>University</strong> <strong>Hospital</strong> NHS Trust have rallied together,<br />
got engaged and motivated by the need to do our utmost to<br />
realise our potential and strive to ensure a viable future for our<br />
fabulous hospital, servicing the local people of <strong>Newham</strong>. I have<br />
been truly heartened by the way so many of our 2,000-plus staff<br />
have taken up the challenges set out before us all in the early<br />
part of 2010/11 and played such a key part of bringing about<br />
the initial phases of the implementation of our Quality, Safety<br />
and Efficiency (QSE) program of transformation.<br />
At the end of the first quarter of the financial year, I have<br />
recently concluded several of the Departmental and Directorate<br />
reviews. A particular highlight for me was the opportunity to<br />
experience in person an excellent new Simulation Training Suite<br />
located on the first floor of the Education Centre. What a<br />
fantastic facility it is. This will make a huge difference to our<br />
clinical teams and the ethos of multidisciplinary training<br />
together is a great way to learn.<br />
A couple of other areas for me to highlight are the significant<br />
effort the Trust has made in order to become more sustainable<br />
and reduce our CO² emissions. Following up on our Carbon<br />
benefited from the first course<br />
run in the new Suite, on 28<br />
June. Thanks to the<br />
enthusiasm of Dr Rimal Shah,<br />
the Trust was selected as one<br />
of just four in London, and the<br />
East London representative, to<br />
run the College of Emergency<br />
Medicine – accredited training<br />
course.<br />
Teresa Phelan, Simulation<br />
and Clinical Skills Lead, said:<br />
“The Simulation Suite<br />
development at <strong>Newham</strong> is an<br />
exciting and welcome step<br />
forward to delivering<br />
excellence in education.<br />
Simulation training will help<br />
our clinical staff learn together<br />
in teams to appreciate and<br />
understand the complexities in<br />
health care delivery and<br />
become more aware of<br />
patient safety issues. Through<br />
using our new state of the art<br />
facilities equipped with high<br />
fidelity patient manikins, our<br />
clinical staff can improve both<br />
their confidence and<br />
competence in a safe and<br />
realistic environment.”<br />
Dr Rimal Shah, Consultant<br />
in Emergency Medicine, said:<br />
“As the North East London<br />
lead for Emergency Medicine<br />
Simulation, it was a privilege<br />
to run the inaugural course at<br />
the Trust for ST4 doctors in<br />
Emergency Medicine.<br />
“NUHT was one of four<br />
Trusts in London running this<br />
course for this year of Trainees.<br />
The feedback was extremely<br />
positive both for the course<br />
and the simulation facility. I<br />
hope that healthcare<br />
professionals within the Trust<br />
can now engage in simulation<br />
Awareness Week in late March 2010, the Trust now has 29<br />
Carbon Champions who have undertaken training. If more of<br />
you are interested in this, please contact Brian Shepherd.<br />
Justin Pereira and his Team are working with our PFI partners<br />
to improve recycling. Reciprocals have been deployed to all<br />
Wards and Departments during the last month. All the hard<br />
work of these, and many more examples of sustainability<br />
projects, have contributed to the Trust’s attainment of the<br />
Carbon Trust Standard and have also been key to our being<br />
chosen to participate in the Carbon Trust Management<br />
Programme – congratulations to all involved in this.<br />
Finally, I would like to thank Dr Alan Naftalin, Director of<br />
Medical Education, for organising a recruitment drive for<br />
potential donors to register with the Anthony Nolan Bone<br />
Marrow Register and, or also, with NHS Blood and Transplant. I<br />
understand the number of new donors from NUHT was very<br />
pleasing to these life saving organisations,<br />
although personally I was frustrated by<br />
their criteria for registration as defined by<br />
their strict age limit!<br />
Michaela Morris<br />
Interim Chief Executive<br />
State-of-the-art Simulation Suite<br />
opens its doors<br />
A purpose-built<br />
Simulation Suite -<br />
which will help to<br />
further deliver medical<br />
excellence and boost patient<br />
safety - is now in use at the<br />
Trust.<br />
An existing classroom<br />
within the Education Centre<br />
has been converted into a<br />
Simulation Training Room with<br />
adjoining Control and Debrief<br />
Rooms, thanks to a generous<br />
London Deanery grant.<br />
Costing £90,000 including<br />
a state-of-the-art audio visual<br />
system, it is now being used to<br />
provide essential patient safety<br />
training in non-technical skills<br />
for Doctors, Nurses, Medical<br />
and Nursing Students.<br />
Doctors from across<br />
London, and Nurses from the<br />
Trust’s Emergency Department<br />
training which allows<br />
multidisciplinary learning of<br />
both technical and nontechnical<br />
skills, which can only<br />
improve patient safety. I must<br />
commend Teresa Phelan, Alan<br />
Naftalin and Lesley Elias for<br />
their hard work and<br />
persistence in pursuing the<br />
project of the simulation<br />
facility to this Trust.”<br />
The Simulation Suite is open<br />
to all Departments within the<br />
Trust for simulation training<br />
purposes. Contact Teresa for<br />
further information as to how<br />
simulation can benefit your<br />
department.<br />
Trailblazing initiative<br />
that nurtures and<br />
inspires Doctors of<br />
tomorrow<br />
A<br />
unique, lifechanging<br />
initiative<br />
which helps local<br />
students who would not<br />
otherwise be able to do so,<br />
to become Doctors, was<br />
celebrated at an<br />
inspirational Trust event.<br />
The trailblazing <strong>Newham</strong><br />
Doc Route<br />
programme is led<br />
by the Trust’s<br />
Learning and<br />
Development<br />
Team in<br />
partnership with<br />
Barts and The<br />
London School of<br />
Medicine and<br />
Dentistry. Some 18 students<br />
have benefited from a year<br />
of training, intensive<br />
support and learning<br />
opportunities within a<br />
clinical setting, here at the<br />
Trust.<br />
Two of the students have<br />
graduated from Medical<br />
School and have completed<br />
their first year working as<br />
Doctors – including one<br />
who works in the Trust’s<br />
Cardiology Department.<br />
The Trust and Barts and<br />
The London School of<br />
Medicine and Dentistry, are<br />
leading the country with<br />
<strong>Newham</strong> Doc Route. It is<br />
aimed at <strong>Newham</strong><br />
residents who are<br />
interested in a career in<br />
Medicine, but who are<br />
unlikely to meet the<br />
current educational<br />
requirements of many<br />
Medical Schools as a<br />
condition of entry, due to<br />
social, educational and<br />
other pressures.<br />
Students, who have a<br />
clinical mentor at the Trust,<br />
complete placements in<br />
Theatres, Radiology,<br />
Outpatients, Pathology,<br />
and on a Medical ward,<br />
participate in Problembased<br />
Learning, and<br />
complete written<br />
assignments. The Learning<br />
and Development Team<br />
lead and manage the<br />
scheme and co-ordinate<br />
the placements, as well as<br />
nurture and support<br />
the students.<br />
Doctor Amreen Shokat,<br />
was one of the two debut<br />
<strong>Newham</strong> Doc students and<br />
now works at the Trust. She<br />
was determined to return<br />
after her graduation from<br />
Medical School, to put<br />
something back into the<br />
community in which she<br />
lives, and into the Trust<br />
which helped her achieve<br />
her dream. Dr Shokat said:<br />
“The scheme’s made me a<br />
very confident and<br />
competent Doctor. It really<br />
motivated me to be a very<br />
enthusiastic Doctor in all<br />
aspects of care.” <strong>Newham</strong><br />
Doc also put her “one step<br />
ahead at Medical School.”<br />
Dr Shokat added “<strong>Newham</strong><br />
Doc is very unique and a<br />
great way of getting an<br />
insight into Medicine and<br />
the health care profession.”<br />
Denise Wireko just<br />
completed <strong>Newham</strong> Doc.<br />
She said: “I’ve observed<br />
things that fourth year<br />
Medical students haven’t<br />
seen and I feel privileged.<br />
I’ve been into Theatre and<br />
observed a hysterectomy<br />
and a mastectomy, and I’ve<br />
sat in on a Doctor telling a<br />
patient they had cancer.”<br />
The scheme’s made me a very<br />
confident and competent Doctor. It really<br />
motivated me to be a very enthusiastic<br />
Doctor in all aspects of care.<br />
Benedicta Sarfo-Adu,<br />
former <strong>Newham</strong> Doc<br />
student, has just finished<br />
her first year at Medical<br />
School. She said: “My<br />
classmates wondered how I<br />
‘‘<br />
Examiners from across the UK - and one<br />
from the Sudan - came to the Trust for<br />
our debut hosting of the Practical<br />
Assessment of Clinical Examination Skills<br />
(PACES) for Doctors.<br />
The Membership of the Royal College<br />
of Physicians of the UK Part 2 Clinical<br />
PACES Examinations was held in Health<br />
Central, on Saturday 19 June and Sunday<br />
20 June. Actual patients, along with<br />
medical actors, were drafted in to<br />
simulate real clinics in action.<br />
Thirty candidates from around the<br />
country - and the world - were examined<br />
over the two days by a team from the<br />
Trust, and eight others, including a<br />
Doctor from the Sudan in Africa. The<br />
Trust Team were Dr Mike Gill, Medical<br />
Director; Dr Sara Lightowlers, Clinical<br />
know all that I do. The<br />
other students don’t have<br />
the same knowledge, they<br />
haven’t been to hospitals.”<br />
Graeme Jolly, Director of<br />
Workforce and Governance<br />
at NUHT, said: “<strong>Newham</strong><br />
Doc is a truly<br />
innovative<br />
scheme. It<br />
reflects our<br />
passionate<br />
commitment to<br />
work to reduce<br />
both health and<br />
social inequalities<br />
and provide<br />
imaginative routes of<br />
access to careers in the<br />
NHS. We are extremely<br />
proud of our <strong>Newham</strong> Doc<br />
students and hope many<br />
more of them will join the<br />
Front row, L-R: Dr Cathy<br />
Baker, Michaela Morris,<br />
Interim Chief Executive of<br />
<strong>Newham</strong> <strong>University</strong><br />
<strong>Hospital</strong> NHS Trust, and<br />
Sandra Mullinder, Learning<br />
and Development<br />
Manager, with past and<br />
present <strong>Newham</strong> Doc<br />
students.<br />
workforce as Doctors in the<br />
future.”<br />
Dr Cathy Baker, Senior<br />
Tutor for Admissions –<br />
Head of Graduate Entrants’<br />
Programme (Barts and The<br />
London School of Medicine<br />
and Dentistry) said: “I think<br />
the scheme is wonderful.<br />
It’s a feather in Barts and<br />
the London’s hat. I’m very<br />
proud of the whole<br />
programme and of the<br />
students, and I enjoy<br />
working with them.”<br />
Doctors from around the world<br />
attend our Trust for Medical Training<br />
Director Medicine and Emergency Care;<br />
Professor Susan Gelding, Consultant; and<br />
Dr Kula Ranjan, Consultant.<br />
The candidates were examined on<br />
medical skills including respiratory,<br />
abdominal and cardiovascular, as well as<br />
their skills in history-taking and<br />
communicating with patients.<br />
The event was organised by Dr Sara<br />
Lightowlers; Sharon Harman, Education<br />
Centre Co-ordinator; and Drs Andrew<br />
Rochford and Carlo Prina. The Trust<br />
hopes that PACES exams will be held<br />
here once a year in the future.<br />
Sharon said: “The event really went<br />
well and received very good feedback,<br />
particularly from the external examiners.<br />
It was hard work organising it, but very<br />
well worth it.”<br />
2 <strong>Link</strong><strong>Up</strong> <strong>Link</strong><strong>Up</strong> 3
<strong>Aug</strong>ust - <strong>Sept</strong>ember 2010 <strong>Aug</strong>ust - <strong>Sept</strong>ember 2010<br />
News The <strong>Hospital</strong><br />
The Butterfly Room<br />
The transformation of facilities for grieving parents<br />
BEFORE AFTER<br />
The Trust’s<br />
Bereavement Room<br />
for grieving women<br />
and families who have lost<br />
a baby soon after birth or<br />
during pregnancy, has been<br />
transformed, thanks to a<br />
team of devoted workers<br />
and helpers.<br />
Now named The<br />
Butterfly Room, it has had a<br />
revamp and been made<br />
brighter and more homely<br />
and comforting, thanks to<br />
the dedication and<br />
teamwork of Angela<br />
Laughton, Bereavement<br />
Specialist Midwife; Jackie<br />
The Trust is celebrating being named as<br />
London’s runner-up in the Diversity in<br />
Action - Large Employer category, in the<br />
London Regional Jobcentre Plus Awards<br />
2010, for helping local unemployed<br />
people return to work.<br />
Earn as You Learn and Work Trials<br />
schemes have been run and managed at<br />
the Trust by its Learning and<br />
Development Team, who work in<br />
partnership with Jobcentre Plus.<br />
More than 60 people were employed<br />
through Earn as You Learn. Ten<br />
applicants have so far come through the<br />
Work Trials scheme.<br />
One of the Trust’s biggest successes<br />
has been Leena Shanawas, who<br />
originally joined through the Earn as You<br />
Learn Scheme. After a very successful<br />
placement, Leena became a Training<br />
Administrator in the Learning and<br />
Development Team. Leena later followed<br />
O’Sullivan, Voluntary<br />
Services Manager; Trust<br />
Volunteers, the Estates Team<br />
and other supporters<br />
determined to do what they<br />
could for such a worthwhile<br />
cause. They worked<br />
together to ‘freshen up’ the<br />
room on a budget to make<br />
the stay of a grieving patient<br />
more pleasant.<br />
The walls were re-painted<br />
a lighter, more neutral<br />
colour by the Estates Team,<br />
after Angela requested<br />
their help to soften the<br />
impact of the previous<br />
purple walls. A small dark<br />
sofa was removed to open<br />
up the area and allow more<br />
space, and a broken<br />
bedside cabinet fixed. New<br />
light coloured curtains were<br />
put into the room, along<br />
with matching bedding and<br />
bedside lamps. It has a new<br />
quilt, new pillows, a soft<br />
fleecy throw and new<br />
cushions for the armchair.<br />
Angela explained: “One<br />
of my main priorities since I<br />
started in post in January<br />
was to improve existing<br />
her passion for finance and is now an<br />
Accounts Assistant – and has progressed<br />
up to a pay band two levels higher than<br />
she originally started on.<br />
Leena said: “The scheme was very<br />
helpful to me. I was out of work for<br />
seven years and I found it difficult to get<br />
back into employment. I had looked for<br />
a job for about a year and had lost my<br />
confidence. Everyone here has been so<br />
helpful and supportive. I’ve been at the<br />
Trust for two years now and I’m really<br />
happy.”<br />
Graeme Jolly, Director of<br />
Workforce and Governance,<br />
said: “The diversity of our<br />
workforce is one of our<br />
greatest strengths. There<br />
are more than 120<br />
languages spoken here<br />
and our services are<br />
regularly delivered in 40<br />
(L-R): Angela Laughton,<br />
Jackie O’ Sullivan,<br />
Rita Randall,<br />
and Volunteer<br />
Jean Turpin<br />
facilities for our bereaved<br />
families whilst we wait for<br />
our Bereavement Suite to<br />
be built as part of the<br />
Maternity new build. Not<br />
wanting to spend lots of<br />
money on a room which<br />
will be turned into<br />
something else in the very<br />
near future, I had to think a<br />
little bit creatively.”<br />
Angela sought advice<br />
from the Trust’s Head of<br />
Chaplaincy and<br />
Bereavement Services,<br />
Yunus Dudhwala; and help<br />
Trust hailed for helping local unemployed people return to work<br />
languages. We are really proud of those<br />
local people who we were able to help<br />
gain employment with us and who are<br />
now highly valued members of our<br />
workforce and making a real difference.<br />
We are proud too of our partnership<br />
with Jobcentre Plus, and of course, of<br />
the Trust being named runner-up of such<br />
an important award. We will continue to<br />
work with local communities and our<br />
partners to continually develop<br />
in relation to equality and<br />
diversity.”<br />
from Jackie O’Sullivan and<br />
her Team, who sourced<br />
much of the new items in<br />
the room. Volunteer, Betty<br />
Delahay, also sold her<br />
handmade baby knitwear<br />
to help fundraise too.<br />
Company Canvas 101<br />
donated the canvas<br />
displayed in the room too.<br />
It features a painting of<br />
butterflies flying amongst<br />
flowers and a poem named<br />
A Butterfly Lights Beside<br />
Us, by an unknown author.<br />
It reads:<br />
‘A butterfly lights beside us,<br />
like a sunbeam…<br />
and for a brief moment its<br />
glory<br />
and beauty belong to our<br />
world…<br />
but then it flies on again,<br />
and although<br />
we wish it could have stayed,<br />
we are so thankful to have<br />
seen it at all.’<br />
Angela added: “This<br />
didn’t have to cost a lot of<br />
money to make a big<br />
difference. The old room<br />
was depressing and it<br />
looked smaller. Now, even<br />
some of the textures are<br />
soft and comforting. The<br />
feedback I’ve already<br />
received about The<br />
Butterfly Room has been<br />
amazing. It’s important that<br />
the patients do feel that we<br />
do care enough to make<br />
the best of a tragic<br />
situation. I think before the<br />
room looked as if it was<br />
just an afterthought. I just<br />
cannot thank Jackie and<br />
the Volunteers enough. We<br />
are so grateful.”<br />
Jackie said: “Angela<br />
approached me and said<br />
she would like a more<br />
relaxing room for the<br />
Bereavement Suite. The<br />
Volunteers happily took on<br />
the project and I hope<br />
everyone is very pleased<br />
with the results.”<br />
Volunteer and motherof-seven<br />
Rita Randall,<br />
said: “The Butterfly<br />
Room is not like a<br />
hospital room, it’s<br />
much more<br />
homely. We were<br />
happy to help in<br />
any way we could<br />
as it’s such a<br />
worthwhile cause.”<br />
Community united<br />
to commemorate<br />
fifth anniversary of<br />
London bombings<br />
The Rt Hon Stephen<br />
Timms, MP for East<br />
Ham, lighting a<br />
candle. Inset: Nivetha<br />
Sivanantharajah<br />
performed a<br />
vena solo<br />
The local community<br />
united at <strong>Newham</strong><br />
<strong>University</strong> <strong>Hospital</strong><br />
NHS Trust (NUHT) on 7 July<br />
at an event to<br />
commemorate the fifth<br />
anniversary of the London<br />
bombings.<br />
Community and faith<br />
leaders from across the<br />
borough, representatives<br />
of the emergency services<br />
and the <strong>Hospital</strong> Trust,<br />
schoolchildren, Volunteers,<br />
hospital patients and staff<br />
and local residents, came<br />
together with a shared<br />
goal of promoting peace,<br />
understanding and cohesion,<br />
at the memorial event.<br />
It was hosted by the<br />
<strong>Hospital</strong> Trust on behalf of<br />
Bridge Builders in Unity, a<br />
small <strong>Newham</strong>-based<br />
organisation committed to<br />
promoting peace and<br />
understanding within, and<br />
between, communities.<br />
Candles were lit by many<br />
of those attending. A<br />
reading and prayers were<br />
given by Yunus Dudwala,<br />
the Trust’s Head of<br />
Chaplaincy and Bereavement<br />
Services; and Russell<br />
Ogston, NUHT Chaplain.<br />
Music was provided by<br />
Yunus Dudwala, Head of<br />
Chaplaincy and Bereavement<br />
Services at NUHT, lighting a<br />
candle<br />
children from Langdon<br />
Secondary School, the choir<br />
from Nelson Primary<br />
School, along with Nivetha<br />
Sivanantharajah, from<br />
Bridge Builders in Unity, who<br />
performed a vena solo.<br />
Members of the Nelson School Choir performing<br />
From their varying<br />
backgrounds of faith and<br />
culture, the young people<br />
in attendance - including<br />
those from Bridge Builders<br />
in Unity – encouraged<br />
tolerance and<br />
understanding in working<br />
towards a common future.<br />
Young members of Bridge<br />
Builders in Unity also<br />
described a gardening<br />
programme they ran in<br />
conjunction with the<br />
hospital for the benefit<br />
of patients and staff.<br />
Mark Ogden<br />
Meade, Chief<br />
Operating Officer at<br />
NUHT, said: “We<br />
here at <strong>Newham</strong><br />
<strong>University</strong> <strong>Hospital</strong><br />
NHS Trust support<br />
today’s event from<br />
several different<br />
perspectives – including<br />
bringing people together,<br />
and celebrating difference<br />
and our common values.<br />
“We remember too<br />
today, all those who lost<br />
their lives in the 7/7<br />
bombings in 2005.<br />
Undoubtedly, what we<br />
know flowed from the<br />
appalling events and<br />
devastation of that day<br />
was a genuine opportunity<br />
to celebrate our cohesion<br />
as a community - members<br />
of our community pulling<br />
together to offer love,<br />
care and support to<br />
others. Diversity didn’t<br />
divide us that day, it<br />
brought us closer<br />
together.”<br />
The Rt Hon Stephen<br />
Timms, MP for East Ham,<br />
said: “I applaud Bridge<br />
Builders in Unity for<br />
organising this<br />
commemoration, and for<br />
giving bright, communityminded<br />
young people<br />
channels for serving our<br />
diverse community. Their<br />
work is an inspiration,<br />
building confidence for a<br />
peaceful future.”<br />
Membership and Engagement<br />
Focus groups<br />
Get involved - Have your say<br />
We would like to say a big thank you to all staff who<br />
participated, facilitated and supported the Staff Focus<br />
groups. The work could not have taken place without<br />
your much valued feedback and support. A total of 16<br />
focus groups were held with staff and public groups on<br />
six themes: Service Rating, Public Image, Stakeholder<br />
Engagement, Patient Satisfaction, Outpatient Services<br />
and Staff Satisfaction<br />
There was a positive uptake of focus groups by both,<br />
public and staff groups. They felt that the Trust had<br />
taken proactive steps to seek their views to improve the<br />
services and patient/staff experience.<br />
Staff commented that providing good quality care is<br />
very important to them. It gives them job satisfaction, by<br />
“helping to make a positive difference to patients’ lives”.<br />
The Staff and Public Focus Groups report is available on<br />
the Membership and Engagement Pages on the Trust<br />
Intranet.<br />
Working with the community<br />
The Membership and Engagement Team continues to<br />
work with the public and community organisations. The<br />
Team met with homeless groups to look at ways of<br />
working together to improve access to the Trust’s services.<br />
Community events<br />
The Trust supported the Selwyn School event which was<br />
organised jointly by the local council and the school. The<br />
Trust raised awareness of its services, forthcoming<br />
Summer event in <strong>Aug</strong>ust, membership recruitment, and<br />
Trust updates such as achieving all national targets for<br />
2009/2010.<br />
Forthcoming community event:<br />
Summer Event - East Ham, 4 <strong>Sept</strong>ember 2010<br />
To raise awareness of your services at the above or other<br />
community events, contact Savita Bhudia, Membership<br />
and Engagement Manager.<br />
NUHT Patient Public Engagement Network (PPEN)<br />
Nutrition and Food, and Patient Environment Action<br />
Team (PEAT)<br />
In May, Patient and Public Representatives attended the<br />
Patients First Steering Group’s Open meeting. There was<br />
a presentation on patient public engagement work in<br />
Nutrition and Food, and PEAT, followed by open<br />
discussion. Representatives commented that they have<br />
seen improvements in the Trust during the last few<br />
years. The presentation is available on the Membership<br />
and Engagement pages on the Trust Intranet.<br />
Patient and Public representatives of Nutrition and Food<br />
and PEAT teams attended a food tasting session as well<br />
as a Nutrition and Food group meeting in June.<br />
Stroke Services<br />
Work is in progress to launch a patient and public<br />
engagement event for the Stroke Services Reference<br />
Group on 21 <strong>Sept</strong>ember 2010.<br />
To work with Patient and<br />
Public Representatives in your<br />
area, contact Savita.<br />
4 <strong>Link</strong><strong>Up</strong> <strong>Link</strong><strong>Up</strong> 5
<strong>Aug</strong>ust - <strong>Sept</strong>ember 2010 <strong>Aug</strong>ust - <strong>Sept</strong>ember 2010<br />
A day in the life of<br />
Q Starter for ten…tell me a bit about you?<br />
A I trained as an Enrolled Nurse in Queen<br />
Alexandra’s Royal Army Nursing Corp<br />
(QARANC). I commenced my training at<br />
the Military <strong>Hospital</strong> in Colchester then<br />
on to the Military <strong>Hospital</strong> in Woolwich. I<br />
then did my placement for Care of the<br />
Elderly Nursing at the Chelsea Pensioner<br />
<strong>Hospital</strong> where I had the best time of my<br />
life! Then it was on to Munster in<br />
Germany where I completed my training.<br />
I joined <strong>Newham</strong> Healthcare Trust at the<br />
end of 1980 and have been here since.<br />
Q Describe the role of a Ward Sister in a<br />
busy, vibrant and diverse London NHS<br />
Trust?<br />
A My day at work starts around 07:00am. I<br />
speak to the Night Nurses and have a<br />
quick look at my emails. At 07:30am, we<br />
have a handover from the Night Nurses.<br />
After that it is breakfast time and on to<br />
the medicine rounds etc. I work<br />
alongside the Nurses, which allows me to<br />
assess the patients, get to know them<br />
and look at the workload. We have a<br />
high turnover of patients. Beckton Ward<br />
has several specialities, so the working<br />
day is never dull. Ensuring quality of care<br />
and safety of patients and staff alike is<br />
my main priority. Time just goes in a flash<br />
and suddenly it is way past home time<br />
and there are still management things to<br />
do!<br />
Q What is the biggest challenge you have<br />
faced in your time as a Nurse?<br />
A Managing Stratford Ward, which was a<br />
winter pressure ward and which<br />
employed mostly Bank Nurses, some<br />
of whom I knew and others who were<br />
complete strangers. My main concern was<br />
to make the ward safe for patients and<br />
staff alike, along with providing quality<br />
of care. The plus side is I now know most<br />
of the Nurses in the <strong>Hospital</strong>, as they have<br />
worked some bank shifts there.<br />
Q What makes Paras Baldock get of bed in<br />
the morning?<br />
A Two alarm clocks!<br />
Q If you could make three changes within<br />
your Department with no limitations,<br />
what would you do and why?<br />
A Layout of the ward - I wish it was a bit<br />
bigger.<br />
A sink in the Staff Room as there isn’t<br />
one in there.<br />
A Volunteer to talk to the patients.<br />
Q If you could invite five people to dinner<br />
with you, who would you invite and<br />
why?<br />
Our Yunus meets royalty<br />
The Trust’s Yunus<br />
Dudhwala (right),<br />
Head of Chaplaincy<br />
and Bereavement Services,<br />
met Sophie, Countess of<br />
Wessex, during a royal visit<br />
to Richard House Children’s<br />
Hospice.<br />
The Countess toured the<br />
Beckton Hospice - and the<br />
first in London for children<br />
- in June, to celebrate its<br />
tenth anniversary. The royal<br />
guest met children and<br />
families who have<br />
benefited from the<br />
Hospice’s services, staff who<br />
work there, was shown the<br />
specialist facilities and<br />
experienced some of the<br />
play activities.<br />
Imam Yunus, who<br />
Paras Baldock Ward Sister and Nurse of the Year 2010<br />
provides chaplaincy support<br />
to Richard House, and<br />
Reverend Chris Hanson, the<br />
local parish priest, were<br />
both introduced to the<br />
Countess.<br />
Yunus said: “The<br />
Countess took great<br />
interest in the work of the<br />
Chaplains in the provision<br />
of spiritual and religious<br />
A Ronnie Corbett because he is<br />
entertaining and I adore his humour. This<br />
would certainly liven up the dinner party.<br />
Antonia Fraser because I enjoy reading her<br />
historical biographies and want to know how<br />
much of her work is done by her researchers.<br />
Florence Nightingale to discuss how<br />
Nursing has progressed from her day<br />
to the present and how the essence of<br />
Nursing has not changed.<br />
Joyce Smith my vicar and my friend for the<br />
tireless work she does for her parishioners<br />
and those in need.<br />
Desmond Tutu for his humour and attitude<br />
to life.<br />
Q How does Paras Baldock like to spend<br />
her free time?<br />
A Catching up with family and friends<br />
either on the telephone or entertaining.<br />
Reading and bird watching.<br />
Q What is your favourite holiday location<br />
and why?<br />
A San Francisco. I have been there a few<br />
times and think it is one of the most<br />
beautiful places I have ever been to. It<br />
has such a diverse and vibrant society<br />
and I feel at home there.<br />
Q Describe a perfect day for you?<br />
A Not being woken up by the alarm clock<br />
for once !! Meeting up with family and<br />
friends and spending time chatting,<br />
cooking, eating and just chilling out.<br />
Q So, what do the next five years hold in<br />
store for Paras Baldock?<br />
A I hope to keep developing myself as a<br />
Manager and a person and make a<br />
difference to those around me.<br />
care to children and<br />
families. She spoke with<br />
both faith leaders for<br />
around five to ten minutes,<br />
listening and commenting<br />
on the importance of<br />
chaplaincy in a place<br />
like Richard House<br />
and the<br />
tremendous value<br />
this kind of<br />
support brings to a<br />
hospice. She was<br />
also very pleased to<br />
see the two faiths<br />
working together and<br />
remarked on the<br />
similarities of the faiths.”<br />
People<br />
Elderly patients are<br />
World Cup winners<br />
When World Cup<br />
fever gripped the<br />
nation, the goal of<br />
raising funds to help the<br />
Trust’s elderly patients also<br />
scored, thanks to the<br />
generosity of staff and<br />
supporters.<br />
Signed football<br />
memorabilia was among that<br />
up for grabs in the World Cup<br />
Raffle which raised £421<br />
towards a new television and<br />
stand for the Trust’s Elderly<br />
Care Ward. A generous<br />
donation of £380 was also<br />
made by a relative of a patient<br />
from the Ward.<br />
A signed West Ham United<br />
football was won by Erica<br />
Dyer, a signed and framed<br />
Mary Pierre-Marquis being<br />
presented with her signed<br />
Arsenal photo, by Michael<br />
Leachman. Bipin<br />
Kieva Noble Staff Nurse<br />
Rose Mary Madueke Radiographer<br />
Binu George Patient Admin<br />
Support Clerk<br />
Henrietta Shields PA / Business<br />
Co-ordinator Site Development<br />
Rosamma Davis TB Nurse<br />
Rima Pranarauskiene Healthcare<br />
Assistant<br />
Oluwatosin Olumoroti Healthcare<br />
Assistant<br />
Teresita Anora Healthcare Assistant<br />
Ana Lopes Staff Nurse<br />
Joanne Grant Medical Secretary<br />
Cynthia Adena Senior Staff Nurse<br />
Bulbul Ali Senior Staff Nurse<br />
Maame Insaidoo Staff Midwife<br />
Arsenal<br />
photograph<br />
went to<br />
Mary<br />
Pierre-<br />
Marquis,<br />
and Kenny<br />
Ogunsola<br />
won a<br />
frame of<br />
signed<br />
photographs<br />
from members of the<br />
EastEnders cast. A bottle of<br />
champagne went to Laurence<br />
Maxim. Other prizes included<br />
teddies and bath sets.<br />
The idea for the Raffle<br />
came from Michael<br />
Leachman, Recruitment<br />
Relationship Manager, and<br />
Kenny Ogunsola receiving<br />
his EastEnders prize, from<br />
Mustafa Kafur.<br />
A very warm WELCOME to<br />
Linda Uku Staff Midwife<br />
Funke Ekundayo Staff Nurse<br />
Kamal Sehmbey Infection Control<br />
Zanna Degtjarova Healthcare<br />
Assistant<br />
Mary Dwase Staff Midwife<br />
Lisa Deverrick Employee Relations<br />
Assistant<br />
Anisa Hassan Admin Assistant<br />
Bernadette Mangwende Staff<br />
Midwife<br />
Mary Emilia Arum Staff Midwife<br />
Charles Sage Multi-skilled<br />
Maintenance Technician<br />
Priya Kuthalayathu Senior<br />
Anaesthetic Practitioner<br />
Martin Phillips Chief Pharmacist /<br />
Mustafa Kafur, Recruitment<br />
Officer, along with Daniel<br />
George, Operations Manger<br />
from ISS. They then worked<br />
together to organise the<br />
fundraiser and sell tickets.<br />
Michael said: “We wanted<br />
the Trust to benefit in some<br />
way from the World Cup and<br />
I contacted various<br />
departments to find out if<br />
there was<br />
anything<br />
they needed<br />
that we<br />
could raise<br />
funds for.<br />
We were<br />
told about<br />
the<br />
television<br />
that was<br />
wanted for<br />
patients in<br />
the Elderly<br />
Care Ward,<br />
and we<br />
wanted to<br />
do all we<br />
could to help such a<br />
worthwhile cause.”<br />
The Trust would like to<br />
thank West Ham United and<br />
Arsenal football clubs, the<br />
BBC, and Graeme Jolly,<br />
Director of Workforce and<br />
Governance, for their kind<br />
prize donations.<br />
rewarded<br />
for excellence<br />
Star achiever Bipin Prabhu was honoured when he<br />
became the Trust’s debut recipient of a distinction in<br />
the Accredited Clinical Coding (ACC) examinations.<br />
Around just 30 people nationally achieve this.<br />
Bipin was awarded a Certificate of Excellence and a<br />
cheque for £100 from leading provider of healthcare<br />
intelligence and quality improvement services, CHKS.<br />
Clinical Coders work to ensure the Trust gets<br />
appropriate payment for all of the care provided. They<br />
read through every set of medical notes for patients who<br />
have stayed in hospital, to find out what the patient’s<br />
symptoms are, their diagnosis, treatment or reason for<br />
seeking medical attention. This information is then coded<br />
onto a database.<br />
Bipin said: “It feels great to be recognised by the Trust<br />
and it further motivates me to excel. I would like to thank<br />
my Team for their continued support, and my Manager<br />
for the time I got off to study, and for putting in place a<br />
structured training programme that helped me achieve<br />
the qualification.”<br />
Andrew Clark, Business Manager at CHKS, said: “We are<br />
so proud to sponsor the ACC awards where we really<br />
recognise the hard work and determination that the<br />
Coders who achieve the distinction, put into their exam.”<br />
Ian O’Connor, Director of Finance and Investment at the<br />
Trust, said: “We are delighted at Bipin’s success, which is a<br />
real achievement. The work of our Clinical Coders is so<br />
important and we expect Bipin to be the first of many to<br />
achieve this accolade.”<br />
AD for Clinical Support<br />
Amara Collins Oke Professional<br />
Development Nurse<br />
Chinyere Obogwu Healthcare<br />
Assistant<br />
Varkey Thuruthiyil Varkey<br />
Healthcare Assistant<br />
Yollande Momeni Staff Nurse<br />
George Kaniyamkandathi Staff<br />
Nurse<br />
Margaret Prendergast Materials<br />
Management Officer<br />
Bindhu Santhosh Staff Nurse<br />
Sherwan Ahmed Car Park / Security<br />
Officer<br />
James Stringer Grounds Person<br />
Earl Martin Radiographer<br />
Thomas Hill Fire Safety Manager<br />
Inderjeet Kaur Consultant Midwife<br />
– Public Health<br />
Nicole Joseph-Bernard Early<br />
Childhood Services Manager<br />
Sarah Shabi Healthcare Assistant<br />
Ruth Fegan Maternity Direct<br />
Midwife<br />
Louise Lombard PA<br />
Yetunde Akinnuoye Practice<br />
Development Midwife<br />
Marina Dzienian Staff Midwife<br />
Mary Emila Arum Staff Midwife<br />
Noemia Ulisses Staff Midwife<br />
Cecilia Maria Carvalho Silva Staff<br />
Midwife<br />
Marielle Bouqueau Staff Midwife<br />
6 <strong>Link</strong><strong>Up</strong> <strong>Link</strong><strong>Up</strong> 7
<strong>Aug</strong>ust - <strong>Sept</strong>ember 2010<br />
Thats all folks. . .<br />
Coffee Break<br />
Try to find these names of wards<br />
at <strong>Newham</strong> <strong>University</strong> <strong>Hospital</strong><br />
NHS Trust in this wordsearch.<br />
beckton<br />
eastham<br />
clove<br />
elm<br />
forest<br />
heather<br />
jasmin<br />
larch<br />
maple<br />
8 <strong>Link</strong><strong>Up</strong><br />
oak<br />
plashet<br />
rainbow<br />
silvertown<br />
tayberry<br />
thistle<br />
westham<br />
F G L N N H W O X S R O Q Z Q C T E A B<br />
E S T M N B A A A L H A Y Q Z D V T F E<br />
C O I W S L O Z I V U E X U A N I Y N C<br />
P W B L F M H U I O S X Z T E Q B X E K<br />
I W G S V K D T O V H L U E B O O J C T<br />
Y Y O I W E A U E Y I G O G T D J Q H O<br />
O R H B M I R F J B R R E V O L C Y N N<br />
K B R F N V A T O S N P Z M M Q E C W H<br />
T S Q E G I J H O R Z S R L A T N H C I<br />
H B I R B A A S V W E T H E P S Z Y N T<br />
M C A A S Y N R A M N S V U L C U L M H<br />
N O R M Z H A U X J I U T A E N Q Q Q U<br />
W W I A K R I T J W Z U V L N Y M F V Z<br />
Y N A E L Q S H V S X L U Z I P A O M D<br />
U W E L T S I H T A C P C N R A H L O G<br />
X Q E A S T H A M R E H T A E H T W D N<br />
Z K B O Z J X S K K U C K T V G S K H E<br />
L C B O B C D O P L A S H E T K E C L N<br />
P N I N J M R D J D Q O V A K Q W B F L<br />
U J F J E J F A W J P N N I M F R A H F<br />
United to combat elder abuse<br />
World Elder Abuse<br />
Awareness Day<br />
was marked at the<br />
Trust on Tuesday 15 June.<br />
Cllr Joy Laguda, <strong>Newham</strong><br />
Council’s Executive<br />
Member for Older People<br />
and Adults, launched the<br />
event. A Trust<br />
team staged an<br />
Information Stand<br />
throughout the Day. There<br />
was also a leaflet handout<br />
to all adult wards and visits<br />
to the Trust’s Nostalgia<br />
Room.<br />
The sale of purple<br />
ribbons raised £103.67<br />
WIN<br />
A lucky staff member can win a selection<br />
of giftcards - £10 to spend in Boots,<br />
£10 for HMV, and £10 to spend in WHSmith.<br />
Question: What is the new name of the Trust’s refurbished<br />
Bereavement Room for women and families who have<br />
lost a baby?<br />
The competition is open to staff members only. Please email<br />
your answer to comms@newhamhealth.nhs.uk<br />
The winners will be drawn at random and winners will be<br />
notified directly. The closing date is Monday 11 October.<br />
Congratulations Gill Scott, who won a meal for<br />
two up to the value of £30,<br />
at Pizza Express, Stratford.<br />
Cllr Joy Laguda joined Trust<br />
staff and volunteers to mark<br />
World Elder Abuse Awareness<br />
Day.<br />
for the Action on Elder<br />
Abuse charity, which works<br />
to protect, and prevent the<br />
abuse of, vulnerable older<br />
adults. Its work is<br />
fundamental to challenging<br />
elder abuse in the UK.<br />
Mark Gilbey, the Trust’s<br />
Lead for Safeguarding<br />
Adults, said: “Bringing<br />
Cllr Joy Laguda being shown<br />
around the Trust’s Nostalgia<br />
Room by Jackie O’Sullivan,<br />
Voluntary Services Manager.<br />
greater recognition of the<br />
mistreatment, abuse and<br />
suffering that some older<br />
UPCOMING<br />
EvENTS<br />
n 4 <strong>Sept</strong>ember<br />
Summer Festival, Patient<br />
Public Engagement<br />
NUHT Stall. Event open<br />
to public<br />
n 21 <strong>Sept</strong>ember<br />
<strong>Newham</strong> Stroke Event,<br />
10:00am to 15:00pm,<br />
West Ham United<br />
Hotel, West Ham<br />
United FC, <strong>Up</strong>ton Park<br />
n 6 October<br />
Trust Board Meeting,<br />
14:00pm to 16:00pm,<br />
Lecture Theatre,<br />
Education Centre<br />
n 15 October<br />
Chief Executive Open<br />
Session, Lecture<br />
Theatre, Education<br />
Centre, 11:00am to<br />
12.00 noon<br />
people endure, and the<br />
need for appropriate<br />
action, is so important. Our<br />
team of staff and<br />
Volunteers worked really<br />
hard and raised a great<br />
deal of awareness in what<br />
was a very successful event.<br />
We know the money we<br />
raised will be put to very<br />
good use, and we now<br />
hope to mark World Elder<br />
Abuse Awareness Day at<br />
this Trust every<br />
year.”<br />
Cllr Joy<br />
Laguda said:<br />
“I’m<br />
delighted to<br />
be able to<br />
support such<br />
an important<br />
event. Abuse<br />
of older<br />
people – in all<br />
its forms –<br />
must stop, and raising<br />
awareness of it plays a big<br />
part in ending the<br />
suffering. Elders should be<br />
protected and respected<br />
and by working together,<br />
we can all make a<br />
difference.”