Online Food Ordering System

●
●
●
●
●
●
●
Proper management of the food items and its details listed in the menu.
Order Management
Point-of-Sale integration in the existing system with proper delivery management solutions.
Complete POS Solution working exclusively with restaurants (Food Menu, Order Processing,
Multiple Payment Options, Sending request to couriers for food delivery.
Management of reports and accounting;
Loyalty Program Management, and
Staff management.
Admin Panel
● User management and its role.
● Order Management
● City and Location management for users.
● Menu Management.
● Offer, Discounts and coupon management
● Approve or reject delivery boy request
There are many important things that need to be done properly for making your system work efficiently.
There should be complete support for customer service, you should be able to handle customer service,
resolve disputes, proper communication between customer, courier, and restaurants.
Challenges faced during the development of the Online Food Ordering System:
One of the main points that need to be considered while developing this system is to provide all the
operations and support activities efficiently between all the parties (Customer, Restaurants, and
Courier).
Below are the various things that need to be considered for efficient use of the system:
● Should have trusted restaurant partners to run cost and time efficient business.
● Partnership with the professional delivery company to ensure your customers a reliable
service.
● Emphasis on suitability and the promptness of your delivery service.
● Deliver outstanding customer service is extremely important.
● Investment in the food industry is high so the allocation of all the resources properly at all the
time according to your online food service.
● Should have search engine optimized and social media friendly platform.
● Create a complete database of restaurants in the targeted location with contact details,
menu, areas of delivery, etc.
● Should have a simpler order placement procedure with the accurate order details.
Common Online Food Ordering and supply brands
Nowadays there are several brands that take food delivery orders and some of the well-known online
food delivery brands are listed below:
·​ ​Just Eat (​http://www.just-eat.co.uk/​ )
·​ ​GrubHub (​https://www.grubhub.com/​)
·​ ​Seamless (​http://www.seamless.com/​ )
·​ ​Delivery Hero (​http://www.deliveryhero.com/​ )