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cpd bulletin august 2018

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Upcoming Receptionist CPD<br />

Offering a variety of professional 1 day<br />

training opportunities for IVC Receptionists.<br />

Running between 09.00-16.30 including refreshments and lunch<br />

6 th Sept Exceptional Client Journey Free * Newport<br />

6 th Sept VDS – Dealing with Difficult Situations £50 Manchester<br />

12 th Sept VDS – Dealing with Difficult Situations £50 Bristol<br />

20 th Sept Taking Payment with Confidence £35 Perth<br />

25 th Sept Pet Bereavement Supporter 3 spaces £75 Reading<br />

9 th Oct Exceptional Client Journey Free* Leeds<br />

18 th Oct Pet Behaviour and Product Knowledge Free* Nottingham<br />

18 th Oct Exceptional Client Journey NEW DATE Free* Morpeth<br />

23 rd Oct Asking for Payments with Confidence NEW!! £35 Ipswich<br />

Go back<br />

7 th Nov Taking Payments with Confidence Venue change £35 Maidstone<br />

*Cancellation fee of £35 applies if cancelled 28 days before the course<br />

to book your place email your booking form to IVCL&D@independentvetcare.co.uk

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