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Jaz Jet PCI Ultra SCSI Card - Iomega Jobs

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About the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong><br />

The <strong>Jaz</strong> jet is a <strong>PCI</strong> 2.1 compliant adapter designed for IBM-compatible<br />

and Macintosh computers that have <strong>PCI</strong> slots. (<strong>PCI</strong>, which stands for<br />

Peripheral Component Interconnect, is a local bus interface that enables<br />

high speed data transfer.)<br />

The performance of your <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> will differ depending on the<br />

computer processor and the operating system with which it is used. For<br />

best performance on a PC, use a high-end computer and a 32-bit operating<br />

system (such as Windows 95 or Windows NT).<br />

� <strong>Ultra</strong> Performance: The <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> supports <strong>Ultra</strong>-<strong>SCSI</strong>. If<br />

you want to connect <strong>Ultra</strong>-<strong>SCSI</strong> devices to your <strong>Jaz</strong> jet, see the User's<br />

Reference section for information on enabling <strong>Ultra</strong> performance. �<br />

Installation Guide<br />

for IBM-compatible PC's<br />

1<br />

for IBM-Compatible PC's<br />

Installation Guide<br />

jet “<br />

pci pci ultra ultra scsi scsi card card<br />

card<br />

®<br />

Unpack the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card.<br />

Always handle the card by its edges and lay it down on its static-proof bag.<br />

CAUTION Touch a grounded metal object (like a metal cover<br />

screw on the back of your computer) to discharge any build-up<br />

of personal static electricity before handling the <strong>Jaz</strong> jet <strong>PCI</strong><br />

<strong>Ultra</strong> card. �<br />

TM<br />

®<br />

<strong>Jaz</strong> jet <strong>PCI</strong><br />

accelerator<br />

Installation Guide<br />

for IBM-Compatible PC's<br />

� WindowsNT Users—Stop! Go to step 8 of this guide for steps<br />

on installing drivers for the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card, then return to step<br />

2 and proceed with the installation. �<br />

2<br />

3<br />

EN322900 Printed on recycled paper<br />

© 1997 <strong>Iomega</strong> Corporation. <strong>Iomega</strong>, the <strong>Iomega</strong> logo, and <strong>Jaz</strong> are registered trademarks of, and Zip,<br />

jet, the graphic swirl, hand and eye are trademarks of, <strong>Iomega</strong> Corporation. All other product and<br />

brand names are the property of their respective companies.<br />

Canadian DOC Information<br />

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital devices as set out in<br />

the Radio Interference Regulations of the Canadian Department of Communications.<br />

Declaration of Conformity<br />

The <strong>Jaz</strong> jet <strong>PCI</strong> <strong>SCSI</strong> host adapter is CE certified and conforms to the following Directive(s) and<br />

Standard(s): Application of Council Directive(s): 89/336/EEC. Standard(s) to which Conformity is Declared:<br />

EN 50081-1, EN 50082-1. Manufacturer's Name: Advanced System Products, Inc. Manufacturer's Address:<br />

1150 Ringwood Court, San Jose, CA 95131, USA. Importer's Name: <strong>Iomega</strong> Corporation, GMBH. Type of<br />

Equipment: <strong>PCI</strong> <strong>SCSI</strong> Host Adapter <strong>Card</strong>. Model No.: ABP-960U.<br />

United States FCC Information<br />

The computer equipment described in this installation guide generates and uses radio frequency (RF) energy. If the<br />

equipment is not installed and operated in strict accordance with the manufacturer’s instructions, interference to<br />

radio and television reception may result.<br />

� Interference This equipment complies with Part 15 of the FCC Rules and its operation is subject to the following<br />

conditions: (1) the equipment may not cause harmful interference, and (2) the equipment must accept any<br />

interference received, including interference that may cause undesired operation. �<br />

Part 15, Class B, of the FCC Rules, is designed to provide reasonable protection against radio and television<br />

interference in a residential installation. Although the equipment has been tested and found to comply with allowed<br />

RF emission limits, as specified in the above cited Rules, there is no guarantee that interference will not occur in a<br />

particular situation. Interference can be determined by turning the equipment off and on while monitoring radio or<br />

television reception. The user may be able to eliminate any interference by implementing one or more of the<br />

following measures:<br />

• Reorient the affected device and/or its receiving antenna.<br />

• Increase the distance between the affected device and the computer equipment.<br />

• Plug the computer and its peripherals into a different branch circuit from that used by the affected device.<br />

WARNING Only the manufacturer’s cable or an equivalent double shielded, host interface cable should be used<br />

with external subsystems. Other types of cables may violate FCC rules and regulations. Also, changes or<br />

modifications to the electronics or enclosure of this product must be expressly approved by <strong>Iomega</strong>; otherwise, the<br />

user’s authority to operate the equipment may be voided by the FCC. �<br />

Warranty Information<br />

Your <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> adapter card has a one-year limited warranty<br />

from date of purchase. For more complete warranty information,<br />

refer to the warranty information shipped with your <strong>Jaz</strong> drive.<br />

More problem solving help.<br />

If your <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> still does not operate correctly after<br />

checking the suggestions described in this guide, refer to your <strong>Jaz</strong><br />

drive Installation Guide for information about Contacting <strong>Iomega</strong><br />

Technical Support.<br />

Errors or incomplete operations for drives connected to the<br />

<strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> adapter card.<br />

(a) Set the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> to non-<strong>Ultra</strong> performance or make sure<br />

cable quality and length meets <strong>Ultra</strong>-<strong>SCSI</strong> requirements.<br />

(e) Make sure every device connected to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> has a<br />

different <strong>SCSI</strong> ID number (no duplicates). Do not use <strong>SCSI</strong> ID 7<br />

for any device connected to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong>, as this is the ID<br />

for the adapter. If you need to change a <strong>SCSI</strong> ID setting, turn off<br />

the computer and power down all devices, change the conflicting<br />

<strong>SCSI</strong> ID and power up again.<br />

... Troubleshooting continued from inside the guide<br />

Turn off your computer, unplug the power<br />

cord, then remove the computer cover.<br />

CAUTION Turn off computer and disconnect power cable. �<br />

Disconnect<br />

Power<br />

� NOTE: Most computers have three or four rear-panel screws<br />

holding the cover. See computer manual if removal is unclear. �<br />

Locate any vacant <strong>PCI</strong> expansion slot and<br />

remove the expansion slot cover. (Save the<br />

slot cover screw for use in the next step.)<br />

Slot cover screw<br />

(remove and save)<br />

Expansion slot<br />

cover (remove)<br />

ISA slots<br />

Use any <strong>PCI</strong> slot<br />

Computers have either<br />

VERTICAL or HORIZONTAL<br />

expansion slots.<br />

3<br />

Open up for the next step ...


4<br />

5<br />

6<br />

7<br />

8<br />

Push the connector on the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong><br />

firmly into the slot until it CLICKS, then<br />

replace the slot cover screw.<br />

Replace the computer cover and<br />

reconnect the power cord.<br />

� Internal drive installation: If you will be connecting an<br />

internal drive to your <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong>, you may want to install it<br />

before you replace the cover. After installing the drive, be sure to<br />

complete the software installation steps described below (steps 7<br />

through 9). If you do not install the <strong>Jaz</strong> jet software, the<br />

computer may not recognize the adapter card or any drives you<br />

connect to it. �<br />

Turn on your computer's power switch,<br />

and wait for the system to start.<br />

� Windows 95 Users As Windows 95 loads, you will see a<br />

message indicating that there is new hardware on your system.<br />

Continue to the next two steps for instructions on installing the<br />

software driver for the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> adapter. �<br />

Insert the "<strong>Jaz</strong> jet Install" diskette into<br />

the computer's floppy drive.<br />

� IMPORTANT! You must install the <strong>Jaz</strong> jet software or the<br />

computer may be unable to find the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card and the<br />

drives you connect to it. �<br />

Windows/ DOS<br />

Install<br />

Install the <strong>Jaz</strong> <strong>Jet</strong> software as follows:<br />

Windows 95 Users: When Windows 95 asks for the location of<br />

drivers for the new adapter, select "Driver from disk provided by hardware<br />

manufacturer", and click OK. At the next window, make sure the floppy drive<br />

is selected and click OK again. After the driver loads, remove the Install<br />

diskette from the floppy drive, then proceed to step 10.<br />

� NOTE: It takes a few seconds to load the driver for the <strong>Jaz</strong> jet<br />

<strong>PCI</strong> <strong>Ultra</strong>. During this time the system may appear to lock. After<br />

the driver finishes loading, your system will return to normal. �<br />

Windows NT Users: The driver needed to support the <strong>Jaz</strong> jet <strong>PCI</strong><br />

<strong>Ultra</strong> adapter under Windows NT is included on the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> Install<br />

diskette. Under Windows NT 4.0, you can add the driver to your system using<br />

"<strong>SCSI</strong> Adapters" in the Windows NT Control Panel. For detailed instructions,<br />

refer to Readme.txt on the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> Install diskette. (Readme.txt also<br />

includes instructions for installing the driver under Windows NT 3.51.)<br />

Windows 3.1 and/ or DOS Users: Exit Windows if it is<br />

loaded. At the DOS prompt, type a:install if the <strong>Jaz</strong> jet Install diskette is in<br />

drive a: (or b:install if it is in drive b:) and press the Enter key. After the<br />

Install program loads, press Enter to start Express Install. Select Reboot at the<br />

end of the Install program to complete the installation. If you do not have a<br />

drive connected to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card, disregard the error messages that<br />

appear as the system reboots.<br />

� <strong>PCI</strong> Bus Parameters The <strong>PCI</strong> bus usually assigns IRQs and<br />

port addresses automatically. However, in some cases, you may<br />

need to manually edit the <strong>PCI</strong> bus parameters in your CMOS<br />

setup. (See your computer documentation.) If your system CMOS<br />

setup requires you to enable <strong>PCI</strong> bus parameters, do so after<br />

installing the <strong>Jaz</strong> drive. �<br />

9<br />

Good job! Your <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> is<br />

now installed; next install your <strong>Jaz</strong> drive.<br />

Go to the Installation Guide for IBM-compatible PC's that came with<br />

your <strong>Jaz</strong> drive and follow the instructions to install the drive. After the<br />

drive is connected, install the <strong>Jaz</strong> Tools software following the<br />

instructions in the <strong>Jaz</strong> drive installation guide. Refer to the<br />

README.TXT file on the Install diskette for important information<br />

on using the software.<br />

User's Reference<br />

<strong>Jaz</strong> <strong>Jet</strong> <strong>PCI</strong> <strong>Ultra</strong> Configuration<br />

1<br />

2<br />

3<br />

4<br />

5<br />

The default settings for the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> work correctly in most<br />

computers with <strong>PCI</strong> bus slots. If you need to change the settings, use<br />

the AdvanceWare utility that is built into the adapter. Note that the <strong>Jaz</strong><br />

jet <strong>PCI</strong> <strong>Ultra</strong> must be installed in the computer before it can be<br />

configured. Here's how to use the AdvanceWare utility:<br />

Reboot the computer.<br />

When the AdvanceWare message appears on the monitor, press Ctrl-A.<br />

When the main menu appears, select <strong>SCSI</strong> Configuration.<br />

Change the settings of the options listed on the Adapter Configuration<br />

menu as needed. (To select an item, use the up and down arrow keys to<br />

highlight the item and press Enter.)<br />

When you have finished making configuration changes, press Esc twice<br />

to return to the main menu, then select Write setup and exit to save the<br />

changes you have made. The AdvanceWare utility will automatically<br />

reboot the system, allowing the configuration changes to take effect.<br />

� NOTE: The option for Restore Factory Defaults does not reset<br />

all configuration values because some settings do not have a<br />

value assigned at the factory. �<br />

Enabling <strong>Ultra</strong> Performance<br />

<strong>Ultra</strong> is a Fast <strong>SCSI</strong>-2 specification capable of 20MB per second<br />

transfers. The default configuration on the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> uses non-<br />

<strong>Ultra</strong> transfer speeds; however, if desired, you can set the adapter to use<br />

<strong>Ultra</strong>-<strong>SCSI</strong> performance.<br />

When using <strong>Ultra</strong> performance, it is important to use only shorter,<br />

premium quality data cables for any drives connected to the <strong>Jaz</strong> jet <strong>PCI</strong><br />

<strong>Ultra</strong> adapter. The total of all cables in the external <strong>SCSI</strong> chain should not<br />

exceed 6 meters; the internal <strong>SCSI</strong> chain length should not exceed 18<br />

inches. If the cabling meets <strong>Ultra</strong>-<strong>SCSI</strong> requirements, you can connect<br />

both <strong>Ultra</strong> and non-<strong>Ultra</strong> Fast <strong>SCSI</strong>-2 devices to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong>.<br />

To enable <strong>Ultra</strong> performance on the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong>, run the<br />

AdvanceWare utility as described above and select <strong>SCSI</strong> Configuration.<br />

If you want to enable <strong>Ultra</strong> speeds select the <strong>Ultra</strong> <strong>SCSI</strong> Feature and<br />

check the box for Enable <strong>Ultra</strong> Performance.<br />

Troubleshooting<br />

1<br />

2<br />

Computer hangs after installing the <strong>Jaz</strong> jet, or there is<br />

erratic, inconsistent system behavior.<br />

(a) Make sure the <strong>SCSI</strong> chain is correctly terminated. Termination<br />

must be ON for the last (or only) device connected to the <strong>Jaz</strong> jet<br />

<strong>PCI</strong> <strong>Ultra</strong> on either the internal or the external connection.<br />

Termination must be OFF for any devices between the <strong>Jaz</strong> jet <strong>PCI</strong><br />

<strong>Ultra</strong> and the last device on either connection.<br />

(b) If the problem continues, it is probably due to an IRQ conflict<br />

with an ISA (legacy) card present in the system. This kind of<br />

conflict occurs because the computer BIOS is unable to integrate<br />

system resource information between the <strong>PCI</strong> bus and the ISA bus,<br />

which prevents the <strong>PCI</strong> bus from recognizing IRQs in use by ISA<br />

cards in the system.<br />

In this situation, the only way to resolve the conflict is to change the<br />

IRQ setting on the ISA card, or reassign the IRQ settings in the<br />

computer BIOS setup (not available on all computer systems). If<br />

you cannot locate the documentation that allows you to change the<br />

IRQ setting on the ISA card, and you are unable to change your<br />

computer's BIOS setup, contact the manufacturer of your computer<br />

system for help on resolving the conflict.<br />

Computer does not recognize a drive connected to the <strong>Jaz</strong> jet.<br />

(a) Make sure you have installed the software that is included with<br />

the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card and the Tools software included with the<br />

<strong>Jaz</strong> drive.<br />

(b) Make sure all <strong>SCSI</strong> devices connected to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong><br />

are turned on before you boot the computer.<br />

(c) Make sure all <strong>SCSI</strong> data cables are properly and securely connected.<br />

If you have connected internal devices to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> card,<br />

make sure the Pin 1 orientation is correct on all connections.<br />

CAUTION To avoid damage to computer equipment, always turn off<br />

electrical power before connecting or disconnecting cables. �<br />

(d) Make sure <strong>SCSI</strong> termination is ON for the last (or only) device<br />

connected to the <strong>Jaz</strong> jet <strong>PCI</strong> <strong>Ultra</strong> on either the internal or the external<br />

connection. Termination must be OFF for any devices between the <strong>Jaz</strong><br />

jet <strong>PCI</strong> <strong>Ultra</strong> and the last device on either connection.<br />

Continued on back cover ...<br />

EN322900

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