GMC Inspire solution brochure - GMC Software Technology

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6 Communica Earn as you spend February, 9, 2012, 10 AM Engaging the digital customer requires communications that are individually relevant, delivered at the right time and through the right channel.
te in context Customers today choose to engage with businesses that can demonstrate an understanding of their individual needs, situations and preferences. Businesses that can achieve this will dominate customer mindshare and gain significant returns. Relevant communication Customers expect personalized, relevant communication based on information that matches their current preferences and reflects their current situation. Communications that speak directly to individual customer needs will increase response rates. The right time With busy lifestyles, businesses have much shorter times to capture the attention of their customers. Therefore, timing your communications to ensure it reaches the customer when they will benefit from it most, will boost customer satisfaction and increase marketing efficiency. The right channel Customers are always “on the go” and with the upsurge of mobile technologies they are active across many channels. They read their post, log onto their e-mails, visit social networks and read text messages everyday. Businesses need to engage customers across both digital and print channels to accelerate awareness and increase opportunities for engagement. <strong>GMC</strong> <strong>Inspire</strong> TM 7
Page 1 and 2: Engage your customers
Page 3 and 4: stomers GMC Inspire and the logo ar
Page 5: volution The digital revolution has
Page 9 and 10: for your enterprise GMC Inspire ena
Page 11 and 12: you and your clients In a record 90
Page 13 and 14: GMC Inspire is built on best-of-bre
Page 15 and 16: ht The key success of every communi
Page 17 and 18: munication Achieving impactful comm
Page 19 and 20: Customer communications act as repr
Page 21 and 22: The GMC Inspire platform is designe
Page 23 and 24: production GMC Inspire provides unr
Page 25 and 26: gement GMC Inspire intelligently ma
Page 27 and 28: ment and automation At the core of
Page 29 and 30: services and support GMC customers
Page 31 and 32: Headquarter GMC Software AG Hirsche

GMC Inspire solution brochure - GMC Software Technology

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