Cretan Holidays S A - Company Profile 2016
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<strong>Company</strong> <strong>Profile</strong>
Welcome<br />
<strong>Cretan</strong> <strong>Holidays</strong> is a leading company in the Tourism Industry since<br />
its establishment in 1972. We are very proud about our products and<br />
services and we are dedicated in offering the best quality to our<br />
customers.<br />
Our main focus is customer care. We want to build a close<br />
relationship with our customers and have a personal contact with<br />
them. In order to achieve this relationship we have well trained and<br />
experienced personnel, our own means of transport, our own<br />
representative services and an affiliated car rental company. Thereby,<br />
we are able to control the quality of our products and services and<br />
offer them in very competitive rates.<br />
The 40+ years of operation provided us knowledge and experience<br />
for the future. Based on this knowledge and experience we enhance<br />
our expansion strategy all over Greece and we offer new products<br />
and services which we are confident they will satisfy our customers.<br />
Our promise is that we constantly invest on technology and on our<br />
people, aiming to become your best partner in Greece.
At a Glance<br />
160 Colleagues<br />
30 Own Reps team<br />
36 Own New Busses<br />
650 Own Cars for Rental<br />
3 Own Hotels<br />
10 Greek Destinations<br />
12<br />
Source<br />
Markets<br />
350.000<br />
Arrival<br />
Guests<br />
1500<br />
Hotel<br />
Contracts<br />
65 Million € Revenue
Our Growth<br />
<strong>Cretan</strong> <strong>Holidays</strong> S.A. into the past 10 years has been developed into one<br />
of the largest Incoming Agencies in Greece and performed a healthy &<br />
constant growth.<br />
70,0 TURNOVER RISE<br />
60,0<br />
50,0<br />
40,0<br />
30,0<br />
20,0<br />
10,0<br />
0,0<br />
Million €<br />
350.000 ARRIVAL PAX GROWTH<br />
300.000<br />
250.000<br />
200.000<br />
150.000<br />
100.000<br />
50.000<br />
0
Our Offices<br />
We are present at 10 destinations in Greece.<br />
“1 stop shop” solution for our Partners.<br />
CRETE<br />
HERAKLION<br />
RETHIMNON<br />
CHANIA<br />
HERSONISSOS<br />
AGIA GALINI<br />
RHODES<br />
KOS<br />
SAMOS<br />
THASSOS<br />
CHALKIDIKI<br />
CORFU<br />
ZAKYNTHOS<br />
KEFALONIA<br />
KALAMATA
Our Services<br />
We are here to assist you at all kind of Travel Services.<br />
Charter Operations<br />
Hotels Contracting<br />
Representation Service<br />
Transfers<br />
Excursions & Activities<br />
Groups & Incentives<br />
Shorex<br />
Weddings<br />
Individual <strong>Holidays</strong><br />
Car Rental
Our Partners<br />
<strong>Cretan</strong> <strong>Holidays</strong> has achieved to<br />
earn the trust of its foreign<br />
collaborators. The brand name<br />
<strong>Cretan</strong> <strong>Holidays</strong> is a synonym of<br />
seriousness, professionalism,<br />
accountability and solvency in all<br />
areas of business. The numerous<br />
awards received & the long term<br />
collaborations are the best proofs.
Our People<br />
<strong>Cretan</strong> <strong>Holidays</strong> is powered by qualified, experienced & loyal colleagues and it is<br />
driven by a strong Management Team.<br />
Management<br />
- Kostas N. Markakis<br />
Managing Director<br />
- Kostas J. Badouvas<br />
Contracting Director<br />
- Andreas Moniakis<br />
Operations Director<br />
Market Managers / Yield<br />
- Lena Stavrakaki<br />
- Vangelio Lekaki<br />
- Eleni Marakomichelaki<br />
- Matina Triantou<br />
Reservations<br />
- Eleni Skouteli<br />
- Despina Badouva<br />
- Silvana Tsotra<br />
- Tim Schmitz<br />
- Akrivi Badouvas<br />
Operations<br />
Management<br />
Excursions / Transfers team<br />
Online Sales / Marketing<br />
- Lilian Knorr<br />
- Makis Kapsalis<br />
- Eleni Loulakaki<br />
- Michalis Kakoulakis<br />
- Simone Lehnigk<br />
Groups / Shorex / MICE<br />
- Gabi Schmidt<br />
- Kallia Vourexaki<br />
- Anne-Mette Jorgensen<br />
Escapades Helleniques<br />
Tour Operator<br />
- M.Laure Wurz<br />
- Jovelyne Giolat<br />
- Antonis Anastasopoulos<br />
Destination Managers<br />
- Melina Holzer-Koukoravas<br />
- Michalis Galanis<br />
- Babis Bitzikas<br />
Customer Service<br />
- Tina Christidou<br />
- Anja Kuhlow<br />
- Sandra Cox<br />
Account<br />
- Roula Spiridaki<br />
- Maria Avgoustaki<br />
- Stathis Lagoudakis<br />
IT<br />
- Aris Tzangarakis<br />
- Giannis Badouvas
Our Structure<br />
Our company structures clear lines & roles, while sharing common Goals.<br />
A reliable team always in position to support our partners needs!<br />
Managing<br />
Director<br />
Mgt Assistant<br />
Management<br />
team<br />
Operations<br />
Director<br />
Purchasing<br />
Director<br />
Functional<br />
depts<br />
“Autocandia”<br />
Transfers<br />
“Escapades<br />
Helleniques”<br />
Hotels<br />
Contracting<br />
Busses<br />
Excursions<br />
Online Sales<br />
TOs contracting<br />
support<br />
Client Service<br />
HR<br />
Reservations<br />
Groups & Shorex<br />
Accounting<br />
Yield & Market<br />
IT<br />
Controlling
Innovative<br />
technology<br />
How<br />
Business<br />
intelligence<br />
Our Technology<br />
We use the latest<br />
technologies so<br />
as the<br />
communication<br />
with our<br />
collaborators can<br />
be held<br />
immediately and<br />
seamlessly.<br />
Interfaces, XML<br />
connections (own<br />
API), Widgets,<br />
White Label,<br />
agency codes is<br />
for us a daily<br />
routine.<br />
We maintain<br />
dedicated servers<br />
and along with<br />
external partners<br />
we have our inhouse<br />
developers<br />
who are working<br />
to provide you<br />
with the best<br />
technology<br />
solution.<br />
We host one of<br />
the most<br />
advanced ERP<br />
system for DMCs<br />
being able to<br />
offer high<br />
standard MI<br />
reports
Our Brands<br />
…the DMC<br />
<strong>Cretan</strong> <strong>Holidays</strong> S.A.<br />
Group of Companies<br />
…the Car Rental<br />
…the Tour Operator<br />
…the Niche Portals<br />
…the Hotel Chain
We will be glad to welcome you in Greece and<br />
build together a long term relation.<br />
Thank you for choosing <strong>Cretan</strong> <strong>Holidays</strong> S.A.
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