portfolio
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PORTFOLIO
CAREER OBJECTIVE<br />
1. Good communication skills, Direct Customer, Vendor and Client Office Interactions in both vocal and in<br />
wriiten forms.<br />
2. Good knowledge in Ecommerce.<br />
3. Excellent Team Player and Rapport builder with internal and external teams.<br />
4. Possessing exposure in customer value addition, analysis, adapt at working in critical environments with<br />
strict timelines and multiple deliverables and delivering quality service.<br />
5. Possess good knowledge on Customer relationship Management, Issue Resolution skills .<br />
SKILL SET<br />
Photoshop<br />
InDesign<br />
Illustrator<br />
Dreamweaver<br />
MS Office and E-mail applications<br />
HTML,CSS<br />
WORK EXPERIENCE<br />
ALAM GROUP OF COMPANIES, Abudhabi<br />
23rd April, 2017 till date<br />
WEBSITE DESIGNER,GRAPHIC DESIGNER AND JR. MARKETING EXECUTIVE<br />
1. Designed a website for a trading company.<br />
2. Updating Company website on regular basis.<br />
3. Dealing with challenging and demanding clients.<br />
4. Responding quickly and professionally to any customer enquirires of complaints.<br />
5. Designing banners,logos,brochures for company purposes.<br />
6. Managing Social Media Network of the company.<br />
6.Managing promotions with a team of Stylist, Illustrator , Photographer and Copywriter.<br />
7. Managing LPO’s and invoices.<br />
AMAZON DEVELOPMENT CENTRE, Bangalore<br />
TRANSACTION RISK INVESTIGATOR<br />
October,2016 till February,2017<br />
1. Analyzing the Transaction Risk involved in Payment Portal.<br />
2. Developing new lines of actions so as to make the portal the safest place for customers.<br />
3. Identifying technical glitch happening in the queue and working with software development team<br />
in resolving the issue.<br />
4. Dealing with both client andcustomers in relation with chargebacks.<br />
5. Assisting the business in analyzing the Fraud and Abusive involved in the transaction.<br />
6. Running Test Cases on the newly formed Modulus Operandi on Fraud and Abusive involved in the<br />
transaction with Customers and Clients.<br />
Joanita Mendonsa<br />
+971582059579
Website Designing<br />
A website created for trading business of food , non-food, fresh, etc. The division<br />
is engaged in marketing and distribution of perishable , food and non-food<br />
products to government agencies , MNCs , Reputed Caterers and International<br />
Hotels. It is a responsive website designed with the branding colors red, black and<br />
white.<br />
Joanita Mendonsa<br />
+971582059579
Promotion Designing<br />
Joanita Mendonsa<br />
Joanita Mendonsa<br />
+971582059579<br />
+971582059579
Posters<br />
Joanita Mendonsa<br />
+971582059579
Posters<br />
Joanita Mendonsa<br />
+971582059579
Advertisement<br />
SPECIAL<br />
OFFER<br />
NEW YEAR..<br />
NEW GYM..<br />
NEW CLASSES..<br />
NEW STUDIO..<br />
NEW YOU?<br />
For the first 200 members<br />
1 MONTH - 250 DHS<br />
3 MONTH - 600 DHS<br />
6 MONTH - 1100 DHS<br />
1 YEAR - 2000 DHS<br />
GYM TIMINGS<br />
Saturday- Thursday (5:30 am - 1:00am)<br />
Friday (4:00pm - 10:00pm)<br />
FOR INQUIRY CALL : 02 6273290, 055 9994474<br />
California Gym, Khalidiyah Street, Choitrams Building,<br />
Opposite Shining Tower, Abu dhabi<br />
Joanita Mendonsa<br />
+971582059579
Advertisement<br />
PERSONAL TRAINING<br />
SPECIAL OFFER<br />
1000 DHS<br />
Joanita Mendonsa<br />
+971582059579
Package Designing<br />
الوزن الصافي<br />
جم 900<br />
Net Wt<br />
900gm<br />
Marketed & Distributed by<br />
JAWAD AL ALAM TRADING EST.<br />
انتاج بنغلاديش<br />
Produce of Bangladesh<br />
شاي العرب سوبر من اجود انواع الشاي وهو مزيج من افخر<br />
انواع الشاي التي زرعت ونمت وتم تعبئتها في بنغلاديش<br />
Arab Super Tea is a very special blend made from tea<br />
which is grown in the finest tea gardens. It is blended and<br />
packed in Bangladesh.<br />
Production date : April 2018<br />
Expiry date : March 2019<br />
Joanita Mendonsa<br />
+971582059579
Brochure Designing<br />
https://www.yumpu.com/en/embed/view/crkj<br />
2zdV98FUCyYX<br />
Click the image<br />
Joanita Mendonsa<br />
+971582059579
Joanita Mendonsa<br />
+971582059579
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