Vans-Magazine_17th-Edition V2

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BACK to VRLS
I’ll be completely honest when saying working for Vans isn’t easy. We face new problems
almost daily and our expectations are high due to our passion. Although tough the rewards
out weigh the hard times. Watching your staff thrive at their jobs, being part of the uk south
family, being part of the vans brand makes it all worth it.
Family is what makes this company what it is. It’s the foundations to which we build our
stores.
Heart and Sole to me is the little things people do without hesitation or thought about
themselves. They do it because they care. To me it is a phone call (let’s be real) almost daily
with Luke just to catch up and ask how I am. It’s Andy driving from Portsmouth to Braintree at
5am to come help out. It’s Johnny working long hours alongside you keeping me sane. The
constant calls to and guidance from Rhys and team in Portsmouth. These are just the little
things I’ve seen people in this company do not because they’ve been asked but because it’s
who they are. They embody the Vans way of life.
At RLS we discussed heart sharing with our teams, but how often do we heart share as
managers. All I could ask is that after reading this you call your nearest shop or perhaps a
shop you’ve never spoken to before. Just ask how they are and have a little heart share over
the phone. You never know what type of day someone is having and little heart and sole can
remind them why we do what we do.
Surround yourself with positivity and compassion. Spread love and keep the heart and sole
alive in stores.
Peace out”
Zak
Store Manager Vans Braintree