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UOP MGT 317 Final Exam Guide

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<strong>UOP</strong> <strong>MGT</strong> <strong>317</strong> <strong>Final</strong> <strong>Exam</strong> <strong>Guide</strong> (New, 2017, Score<br />

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Kenyon is a supervisor at Rhombus Inc. Maggie has<br />

been the top performing employee last year, but<br />

her performance has sharply declined over the last<br />

two months and her tardiness is becoming an<br />

issue. In this scenario, Kenyon should:<br />

Refer Maggie to the company’s employee<br />

assistance program.<br />

Advise Maggie to become a member of a command<br />

group.<br />

Issue a warning to Maggie and find her<br />

replacement soon.<br />

Encourage Maggie to become involved in the<br />

company’s wellness program.


Bettina’s supervisor has assigned her an extremely<br />

challenging task and has given Bettina more<br />

personal authority in how to perform the task.<br />

This is an example of _____.<br />

Job enlargement<br />

Job security<br />

Job rotation<br />

Job enrichment<br />

Deb learned from her colleague Sean that the<br />

company’s new secretary will be leaving after only<br />

two months on the job This information most<br />

likely came from which channel of<br />

communication?<br />

Upward communication<br />

Lateral communication<br />

Grapevine communication<br />

Downward communication<br />

A _____ is a person who reports alleged wrongdoing.<br />

Whistleblower<br />

Spin doctor<br />

Philanthropist<br />

Whip


ARVA International is a nonprofit organization<br />

that strives to promote social justice throughout<br />

the world. At ARVA, employees continually<br />

improve their skills and expand their capacities to<br />

meet the organization’s social objective. In this<br />

scenario, ARVA International can best be<br />

described as a ______.<br />

Learning organization<br />

Teaching organization<br />

Centralized organization<br />

Decentralized organization<br />

_____ is a leadership style that emphasizes<br />

collaboration, trust, and empathy; engages<br />

followers in all aspects of the organization; and<br />

helps followers to better themselves.<br />

Hands-off leadership<br />

Demonstrative leadership

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