VALVOLINE VPS CATALOG

VALVOLINE STANDS BEHIND ALL OF OUR VALVOLINE PROFESSIONAL SERIES PRODUCTS AND
SERVICES WITH THE SERVICE PLUS LIMITED LIFETIME GUARANTEE.
• FOUR LEVELS OF COVERAGE FOR EACH
COMPONENT SERVICED
• COVERAGE INCLUDES DAMAGED
PARTS AND ASSOCIATED LABOR
• GROSS VEHICLE WEIGHT COVERAGE
UP TO 12,500 POUNDS
• 24-HOUR CLAIM RESOLUTION WITH
COMPLETED PAPERWORK
• FIRST SERVICE BEFORE 150,000
MILES TO QUALIFY; NO VEHICLE AGE
RESTRICTION
• NO THIRD PARTY ADMINISTRATION;
SELF-FUNDED
• PAYMENT PROVIDED UPON APPROVAL
VIA CHECK OR CREDIT CARD
OUR GUARANTEE DRIVES SALES
Consumers have indicated that they find great value in the Valvoline Limited Lifetime Guarantee. In a recent Valvoline
Consumer Study, researchers asked customers how likely they were to purchase a VPS Service based on features and
benefits with and without the Guarantee.**
39%
58%
CONSUMERS ARE 19% MORE LIKELY
TO PURCHASE VPS SERVICES WHEN
PRESENTED WITH THE GUARANTEE
GUARANTEE HAS VALUE ACROSS ALL CHANNELS
We captured consumers across all channels and asked them their warranty status and the value of the guarantee.
These are the results:
• Dealer consumers = 35% of dealer consumers not under warranty; 52% of dealer
consumers claiming value in guarantee**
• ASC consumers = 52% of ASC consumers not under warranty; 64% of ASC consumers
claiming value in guarantee**
• Quick Lube consumers = 59% of quick lube consumers not under warranty; 57% of quick
lube consumers claiming value in guarantee**
** Source: Valvoline DIFM Consumer Promotions Study, August 2016
*See complete terms and limitations at valvolineserviceplus.com
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