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Problem While Opening Trend Micro Software!

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<strong>Problem</strong> <strong>While</strong> <strong>Opening</strong> <strong>Trend</strong> <strong>Micro</strong><br />

<strong>Software</strong><br />

If there is some problem occurring while opening <strong>Trend</strong> <strong>Micro</strong> Security software, then there<br />

must be security software installed in your system that is creating hindrance in doing this or there<br />

may be virus infection. This problem also occurs when the software is incompatible with your<br />

Windows. So, let’s follow these instructions to tackle the difficult situation.<br />

Remove quarrelsome programs on your system:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

If you have third-party security software installed into your system or an older version of<br />

<strong>Trend</strong> <strong>Micro</strong> programs then, all of these may create issues with installation and<br />

performance of the software. Therefore, you need to uninstall them immediately. Follow<br />

the given steps to do this:<br />

Select Start button and then click on Control Panel option available in the list of options.<br />

Click on Programs or Uninstall a program and then go though the list of available<br />

options.<br />

Select the program which is creating a barrier in <strong>Trend</strong> <strong>Micro</strong> installation.<br />

Click on Uninstall or Remove button and when the User Account Control Window<br />

appears<br />

Follow the further instructions mentioned on the screen to complete the uninstall process.<br />

Reboot the PC when done.<br />

Run HouseCall to inspect any problem of virus infection. Doing this will detect malware or any<br />

other threat on the system:<br />

<br />

Download HouseCall and save it on the desktop.


Select the file and click Run. Wait for the downloading of necessary components to<br />

launch this software on your system.<br />

Read the license and click on I accept the terms of the license agreement option.<br />

Select Next and then click Settings.<br />

Move to Scan Type tab and then select the type of scan you wish to run.<br />

Click OK and then select the type of scan and click Scan Now button.<br />

Once the Scan is finished, close the window.<br />

Fix the issues that are found during scan and if you need further help, connect to our technical<br />

support team via <strong>Trend</strong> <strong>Micro</strong> Support and get the easy fixes for all the complications with the<br />

software, dial +44-2080-890421.<br />

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