AI Chatbots That Will Revolutionize Your Customer Service

Nowadays the fate of your corporate image depends on the customer service your
business provides. A dissatisfied client is never likely to use your product or services
ever again. That’s why you should take every opportunity to deliver the best customer
experience to your clients and prospects.
One of the most innovative ways to do this is to ​automate
your customer service with AI
chatbots. In this article, we’ll be talking about some of the best virtual assistants for
transforming your customer service. We’ll also elaborate on the long-term benefits AI
chatbots might bring to your business.
What can AI chatbots do for your customer service?
A lot of businesses dealing in internet marketing services are choosing to opt for AI
chatbots for a variety of several reasons. Chatbots can answer customers’ queries
cheaply, quickly, on real-time basis. Another reason is in terms of ​web
development
chatbots are very easy to install: once you have a fine live chat app, it only takes couple
of minutes to integrate a chatbot.
Top advantages of AI chatbots for customer service.

#1 Quick as a whip!
Chatbots need no sleep. They can easily tackle any issue no matter if it’s 4 am or 8 pm.
This is important for companies targeting millennials (who can be time starved). This is
useful in improving the efficiency of customer support and consistency in the quality of
customer experience.
#2 Groundwork reduction
When it comes to Chatbot response, high volume of requests pose no issues due to the
automated similar responses. This makes them perfect for frequently asked questions.
Besides, chatbots don’t require any time searching for answers as compared to human
agents. This helps in reducing service time up to five times and operational costs by as
much as 66 percent.
Chatbots can seamlessly direct customers to a live agent in case the AI can’t settle the
matter. This lets human agents focus their efforts on the heavy lifting thus increasing
employee productivity.
#3 No scope for errors
AI chatbots have little to no chance of making errors while answering customer inquiries
than human agents do. Why? Because of their cognitive technology allows them to
interpret customers’ responses and provides accurate, automated answers. Chatbots
have abundant memory.
This greatly reduces the chances of misinterpreting any query or offering an incorrect
solution.
#4 Maximum customer engagement
Chatbots can provide endless opportunities of starting up contextual conversation with
any customer regarding any issue at any time of day. They engage in friendly
interactions with customers while giving them other options to ask additional queries.
By only showing options which are relevant to the customer’s main question so that they
don’t tire customers with unnecessary information. In this way chatbots can manage to
keep the customer preoccupied for a longer time.
#5 Proactive customer interactions

A lot of ​Internet
marketing service companies still engage in passive customer
interactions. i.e. they only respond to inquiries but don’t start the conversation
themselves. AI bots can begin the chats and inform customers about sales and
promotions regarding the business. Moreover, virtual assistants can offer supportive
product pages, images, blog entries, and video tutorials.
Company Name
:​ ​QL Tech
Address : ​QL Tech - 45 St Georges Terrace, Ground Floor, Perth, 6000
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