Laguna2019

2019 

S P R I N G 

PRIVATE HIRE • HOLIDAYS 

DAY TRIPS • LUNCHES 

AFTERNOON TEA TOURS 

Reservations 01202 767022 

gill@lagunaholidays.com

WELCOME 

TO 

Laguna Travel is a family owned coach hire company based in 

Bournemouth who have been providing a reliable coach travel service 

for over twenty years. 

Known for our high standard of service and competitive pricing we 

are happy to give advice in the planning of your journey including risk 

assessment and, where applicable, school organiser safety information. 

We are your local, national and international travel 

specialists and our service is ideal for both contract 

and private hire. Having invested in fl eet upgrades 

over the past few years we can offer a range of 

standard, executive and luxury coaches meaning 

that with our extensive fl eet we expect to meet all 

your travel needs. Of course all our coaches are 

fi tted with fully operational seat belts. 

We will get 

you to your 

destination safely, 

comfortably and 

on time 

We have full county council approval as a 

transport supplier and provide student travel for many of 

the primary and secondary schools and colleges in the area. 

Our aim is to offer a professional and affordable personal service and 

one which can be adapted to each customers specifi c requirements. 

We look forward to hearing from you. 

Spring 2019 

DAY EXCURSIONS 

Programme 

p10-15 

Sincerely, 

the Gwynne Family

Our F leet 

MINI COACH 

Our luxury Mini Coach 

offers 19 seats (plus courier 

seat), fridge, TV, USB power 

sockets, large luggage 

compartments and the 

opportunity to transport 

smaller groups who want 

an economical but 

comfortable trip. 

61 SEATER EXECUTIVE COACH 

Our 61 seat executive tri-axle coach is the pride of our fl eet. 

It’s executive features include air conditioning, reclining seats, 

arm rests, a PA system, TV, hot drinks facilities and a toilet. 

We also offer executive coaches with 83 / 57 / 53 / 49 seats. 

These vehicles are modern with plenty of leg room, air conditioning, 

reclining seats, PA system, toilet, TV and hot drink facilities. 

PLEASE ENQUIRE 

E enquiries@lagunaholidays.com • lagunaholidays.com 

3

High Capacity 

TRANSPORT 

For larger groups wishing to travel we have 

coaches whose capacity ranges from 59 and 

83 seats. These larger coaches are more cost 

effective and additionally, in helping to reduce 

the number of vehicles on the road, they lessen 

our Company’s carbon footprint. 

We aim to get you to your destination safely, 

comfortably and on time. 

WHAT WE DO 

DAY TRIPS / EXCURSIONS • EDUCATIONAL TRIPS 

SCHOOL CONTRACTS • CORPORATE TRAVEL • WEDDINGS 

PRIVATE TOURS • SPORTS FIXTURES • AIRPORT TRANSFERS 

PRIVATE & CONTRACT HIRE • FEEDER SERVICES 

4 Reservations 01202 767022

Economical 

Transportation 

When you have a large group of people to 

transport locally, we have an 80 seat service bus 

which provides: 

• 47 Seat Belted seats upper deck 

• 33 seat belted seats lower deck 

• Plus for very short journeys in town you can 

have 8 standing 

• It has a fully operational PA system for guide 

tours and local sightseeing 

• Radio and SD card reader for your own 

music if required 

Ideal for schools and colleges 

to transport students to activities 

including swimming, sports etc. 

Perfect for large 

groups to move 

quickly locally 


5

Our Team 

As a family owned company our aim is to provide the very best 

customer service from the moment you contact us. We are easily 

available as our coach hire offi ce is open daily and we aim to respond 

to your enquiries within twenty four hours. Additionally, you are always 

welcome to come and see us in our offi ce at the Laguna Hotel in the 

centre of Bournemouth. 

Gill Bookings Manager gill@lagunaholidays.com 

Richard Transport Manager richard@lagunaholidays.com 

Stuart Operations Manager stuart@lagunaholidays.com 

THE TEAMS COMMITMENT TO YOU 

• We value every customer and 

will always give our best possible 

service. 

• We will not take advantage of any 

business relationships. 

• We are open and honest and listen 

to our clients and by advising and 

working with our clients we will 

achieve exactly what they require. 

• Operating in an environmentally 

friendly way. 


Our Drivers 

Our drivers make your coach travel memorable, whether it be a day 

trip, tour or special occasion. Many of our customers who return year 

after year request the same driver. 

Our drivers have a wealth of experience and knowledge gained 

over many years in the coach industry, they are all highly trained and 

familiar with all aspects of current driver’s legislation. 

• Our drivers are DBS checked 

• Our drivers are used to students and are aware of their needs 

• Our drivers are professional and courteous 

• Our drivers are all county council approved 

• Our drivers have ample experience and can assist you thereby 

making your day as memorable as possible 

Safet y 

Safety is our highest priority and we ensure all our 

vehicles are well maintained and inspected on a 

regular basis so maximising safety and comfort. 

Our commercial garage is a local independently owned company that 

specialise in maintenance and repair of PSV vehicles. The 24/7 service they 

offer is exceptional and ensures that our fl eet is kept at the highest possible 

standards at all times. 

All our vehicles are fitted with a live tracking system with which we are able to 

monitor route efficiency and current road conditions. In case of emergency 

we have a 24 hour hotline which is monitored by an operational manager. 

All our vehicles are fi tted with CCTV multi-camera systems that cover 

internal and external angles of the coach. 


7

Group Tours 

These trips are designed for groups of friends or clubs who fancy 

a get together with a difference. Our tours include: 

• PICK UP POINT OF YOUR CHOICE • A MINIMUM OF ONE HOUR’S LOCAL TOUR 

• FRIENDLY AND INFORMATIVE DRIVER • LUXURY AIR CONDITIONED COACHES 

COMPLIMENTARY PLACES 

As with all our tours and holidays we like to offer an incentive to organisers for 

doing all the hard work. That is why we offer one free place with every 10 guests 

that you bring on our day tours and holidays. 

Please contact our offi ce or email gill@lagunaholidays.com 

for further information and availability. 

AFTERNOON TEA TOURS 

£15.00 per person 

Enjoy a relaxing coach tour around the local area for an hour, 

with informative commentary from your friendly driver. Stop off at the Laguna 

Hotel where you can enjoy afternoon tea with freshly made sandwiches, cake 

and scones and tea/coffee. After tea, we will return you to your drop off point. 

8 

Reservations 01202 767022

Self Drive Tours 

Come and celebrate 

Mother’s Day 

with us and make your Mum 

feel extra special! 

Sunday 31st March 2019 

Enjoy a delicious and traditional 

3 course set menu at our family 

run hotel. 

Relax after lunch with live 

entertainment in our Fountain Bar 

or take a stroll through Bournemouth 

Gardens to walk off your lunch. 

£22.50 per adult 

Children under 12 half price. 

For reservations and further information 

contact us on 01202 767022 


9

Day Excursions 

Welcome to our 2019 Spring Excursions programme! 

It is packed with trips for your enjoyment. We have tried to provide 

destinations of interest for you, but if the trip of your dreams is not listed 

please tell us and we shall see what we can do! 

Booking your excursion is easy. We take bookings over the phone on 

01202 767022 or you can come in person to our offi ce which is based 

at Laguna Hotel, Suffolk Road South, Bournemouth, BH2 6AZ. 

We accept cash, cheque, credit/debit card for payments. 

With our friendly, knowledgeable team of drivers you are sure to have a 

great day out when you travel with us. If you have a group of friends that you 

wish to travel with, we shall give you a complimentary place with bookings 

of over 10 people. To make your day run even more smoothly we can, at no 

extra charge, come and collect you from your chosen pick up point. Please 

note that in order to make pick-ups more effi cient and time effective, we 

may use multiple vehicles to minimise your travelling time. 

Pick - Up Points 

BARGATES BOSCOMBE BOURNEMOUTH RAILWAY STATION 

BRANKSOME 

CHRISTCHURCH 

FERNDOWN 

LOWER PARKSTONE 

POKESDOWN 

POOLE SELDOWN LANE 

RINGWOOD TUCKTON BRIDGE UPPER PARKSTONE 

WESTBOURNE 

WIMBORNE 


SATURDAY 5 TH £12 

London Fascinating fi lms and displays of our 

planet at the National History Museum. By 

contrast stop off at Marble Arch and stroll 

down Oxford Street where you could indulge 

in some serious shopping. Alternatively visit the 

renowned Harrods store and indulge in some 

serious browsing, maybe even enjoy celebrity 

spotting! 

WEDNESDAY 9 TH £48.50 

COACH FARE ONLY £20 

Snow White Panto at the London Palladium This 

age old Grimm’s fairy tale is re-enacted this year 

starring the redoubtable Dawn French and Julian 

Clary playing the part of the “man in the mirror” 


Skittles Evening Come along to the Laguna 

Hotel at 7.00pm and play the original form of 

tenpin bowling. A supper basket meal will be 

served during the evening which will fi nish at 

10.30pm. 

SUNDAY 3 RD £12 

London Fascinating films and displays of our 

planet at the National History Museum. By 

contrast stop off at Marble Arch and stroll down 

Oxford Street where you could indulge in some 

serious shopping. Alternatively visit the renowned 

Harrods store and indulge in some serious 

browsing, maybe even enjoy celebrity spotting! 


Clarkes Shopping Village, Street An opportunity 

to stock up on Cadbury’s chocolate when you 

visit this comprehensive shopping centre. 


Skittles Evening Come along to the Laguna 

Hotel at 7.00pm and play the original form of 

tenpin bowling. A supper basket meal will be 

served during the evening which will fi nish at 

10.30pm. 

TUESDAY 12 TH £20 

Cambridge Famous University city known 

for its colleges and art galleries which 

display many acclaimed pictures. Shop in 

the extensive market originally established 

in medieval times. 

JANUARY 

FEBRUARY 

THURSDAY 17 TH £12 

Bath Enjoy the many examples of Georgian 

architecture for which this city is justly famous. 

You could browse around the unique shops, 

or if feeling very energetic, take a dip in the 

invigorating Roman bath spa! 

WEDNESDAY 23 RD £15 

Oxford Ever wondered where the banqueting 

scenes in Harry Potter were fi lmed? Visit the 

university great halls and see for yourself. 

Additionally view the timeless architecture of this 

renowned city - and perhaps undertake some 

serious shopping in the Old Covered Market. 


West Quay Apart from visiting this very large 

shopping centre you could take time to visit 

the historic Titanic exhibition along with other 

maritime information. 


Bicester Shopping Outlet 

Ideal for the shopaholics, plenty of shops 

and food outlets to get your fi ll. 








Swindon A very popular town for shopping 

providing an interesting mix of traditional 

shops and designer outlets. The steam 

railway museum is here showcasing 

the towns past industrial history and by 

contrast so is the museum of computing. 


11

12 


Oxford Ever wondered where the banqueting 

scenes in Harry Potter were fi lmed? Visit the 

university great halls and see for yourself. 

Additionally view the timeless architecture of this 

renowned city - and perhaps undertake some 

serious shopping in the Old Covered Market. 

SUNDAY 10 TH £12 

London Fascinating fi lms and displays of 

our planet at the National History Museum. 

By contrast stop off at Marble Arch and 

stroll down Oxford Street where you 

could indulge in some serious shopping. 

Alternatively visit the renowned Harrods 

store and indulge in some serious browsing, 

maybe even enjoy celebrity spotting! 














THURSDAY 21 ST £35 COACH & TICKET 

Bletchley Park Home of the successful code 

breakers of World War 11 it now also houses 

the National Museum of Computing. 

TICKET ONLY £15 COACH FARE ONLY £20 

WEDNESDAY 3 RD £9.50 

Dorchester & Weymouth First stop is 

the market in Dorchester where we will 

spend two hours then on to Weymouth 

for another two and a half hours. Golden 

sandy beaches and an attractive harbour 

make this seaside town a most pleasant 

place to visit. 


Gunwharf Quays Portsmouth Over ninety 

famous brands of discounted merchandise 

can be found here alongside many restaurants 

and bars. However, don’t overlook the maritime 

connections of this most famous naval port. 

The Spinnaker tower on the waterfront provides 

spectacular views over the surrounding area. 

MARCH 

APRIL 


SATURDAY 23 RD £20 

Cardiff 

The capital city of Wales is home to the 

National Assembly of Wales. Explore the 

castle which is centrally placed in the 

city and is surrounded by pedestrianised 

streets and Victorian shopping arcades 

all of which make for an interesting and 

enjoyable day out. 

SUNDAY 24 TH ADULT £28 

Ideal Home Olympia UNDER 16’S £20 

Here is your opportunity to see the very 

latest products and designs for the home 

and garden. A visit should really stimulate 

your imagination. 


Canterbury Discover the cobbled streets & 

hidden gems of this lovely cathedral city. 


Shepton Mallet For ‘one of a kind’ fi nds, 

look no further than the Shepton Mallet 

Antiques, Vintage and Collector’s Fair. 

As the West Country’s premier antiques 

event, IACF is proud of its reputation as 

one of the key UK antique fairs to source 

quality goods. 

SUNDAY 7 TH £14 

Oxford or Blenheim Palace Ever wondered where 

the banqueting scenes in Harry Potter were 

filmed? Visit the university great halls and see for 

yourself. Additionally view the timeless architecture 

of this renowned city - and perhaps undertake 

some serious shopping in the Old Covered Market. 

Blenheim Palace is a magnificient 200 year old 

stately home set in a vast estate whose gardnes 

were designed by Capability Town. Famous for 

being the birthplace of Sir Winston Churchill. 

TUESDAY 9 TH ADULT £59 

Harry Potter CHILD 5-15 £49 

Warner Bros studio tour. See where much 

of the series was fi lmed and view many of 

the original sets.










TUESDAY 16 TH COACH £15 TICKET £30 

Thorpe Park All the thrills and spills of a 

theme park. Admission charge extra. 


Dorchester & Weymouth First stop is the 

market in Dorchester where we will spend 

two hours then on to Weymouth for 

another two and a half hours. Golden 




THURSDAY 18 TH £23 INC BOAT & TRAIN 

City Cruises Boat trip around beautiful 

Poole harbour followed by a steam train 

ride on the Swanage preservation railway. 


Windsor The town has grown around 

the largest inhabited castle in the world 

and which is home to the Queen. Site of 

many signifi cant historical events over 

the centuries it is now fi rmly modern 

with a comprehensive shopping centre. 

Altogether a most attractive town to visit. 

APRIL CONTINUED 









THURDAY 25 TH £30 

Looe And Polperro These adjacent 

villages in east Cornwall have a great 

visual appeal being largely unspoilt. Tiny 

fi sherman’s cottages can be found on the 

waterfront and with their narrow streets 

and little harbours they are a reminder of 

our past fi shing industries. 













THURSDAY 2 ND £15 

Sidmouth A most attractive town 

surrounded by the East Devon Area of 

Outstanding Natural Beauty. Quaint 

shops and plenty of restaurants make this 

seaside town well worth a visit. A stop at 

the Donkey Sanctuary is included. 

FRIDAY 3 RD £36 

IOW Tour around this attractive island - 

trip includes visits to Shanklin and Alum Bay. 

MAY 











13

WARWICK 

















Bruges, Belgium This capital of west 

Flanders is well known for it cobbled streets, 

mediaeval buildings and navigable canals. 

There is a large central town square 

surrounded by some imposing Flemish 

style buildings. Well worth a visit. Passport is 

required. This is a long day out. 


Torquay Numerous shops, restaurants 

and a marina are to be found in this very 

popular coastal town. The area is referred 

to as the English Riviera and the seemingly 

usually milder winter does support the 

growth of some palm trees. 

WEDNESDAY 15 TH INCLUDES TICKET £24 

Amberly Museum & Heritage Centre Set in 

36 acres of the south downs national park 

features a narrow-gauge railway and a bus 

service around the site. 







TUESDAY 21 ST £20 TICKET RETURN £16 

Taunton Steam Railway Coach to Bishops 

Lydeard then steam train to coast at 

Minehead. A delightful trip through lovely 

countryside stopping at several tiny stations 

on the way. This is one of the longest 

preservation railways in the Britain. Spend 

some time in Minehead then return by train to 

MAY CONTINUED 

14 Reservations 01202 767022 

Bishops Lydleard where your coach will meet 

you return you to. Bournemouth. A long day. 

WEDNESDAY 22 ND £9.50 








THURSDAY 23 RD £15 






TUESDAY 28 TH £18 TICKET £15 

Stratford & Warwick Birthplace of William 

Shakespeare visit his cottage and that 

of his wife who was born nearby. Many 

attractions in the town including an 

amazing butterfl y farm in due season. 

Then on to Warwick where this town is 

bursting with interesting places to visit. 

These include the castle which was built 

and occupied by William the Conquerer 

almost one thousand years ago. A street 

market dates back to medieval times 

and there are many very old buildings to 

explore or admire. 










Cheddar & Wells Cheddar gorge is riddled 

with caves a number of which can be 

explored. The gorge is regarded as one 

of the fi nest natural wonders in Britain. The 

nearby city of Wells boasts both attractive 

streets and buildings which house many 

quaint and interesting shops. The twin 

towered cathedral is well worth a visit 

and the grounds surrounding it are most 

attractive.

T heatre Trips 

In association with Make My Day 

WEDNESDAY 9 TH JANUARY Matinee £68.50 COACH & TICKET / £48.50 TICKET ONLY 

Snow White Panto at the London Palladium, 

£20 COACH FARE ONLY 

The West End’s spectacular Pantomime with Dawn French, Julian Clary and a 

host of other stars, featuring dancing from Strictly’s Vincent and Flavia. A 

traditional pantomime with sparkle, spectacle, laughter, music, dance, 

special effects and magic. A matinee show at 2.30pm. Seats in the central stalls. 

£48.50 COACH & TICKET 

THURSDAY 17 TH JANUARY Matinee 

COACH & TICKET 

Calendar Girls at the Mayfl ower Theatre Southampton. An award winning musical 

based on the true story of the calendar girls - a group on ordinary ladies who 

achieved something extraordinary. Featuring superb music and lyrics by Gary 

Barlow and Tim Firth. Matinee Ticket included in the central stalls. 

SUNDAY 24 TH MARCH 

£28 ADULT / £20 UNDER 16s COACH & TICKET 

Ideal Home Olympia An award winning home and garden show, superb ideas 

for your home, garden and leisure, featuring fi nest food ideas, gadgets, beauty 

& gifts all under one roof. A day out to stimulate your imagination. Price includes 

entrance with approximately 6 hours at show. 

£53.50 COACH & TICKET 

THURSDAY 21 ST MARCH Matinee 

Jersey Boys at the Mayfl ower Theatre Southampton. An internationally 

acclaimed stage sensation, winning 57 major awards worldwide including 

Olivier Award for Best New Musical. The true story of Franki Valli and the Four 

Seasons who sold 100 million records worldwide. Matinee Ticket included in the 

central stalls. 

TUESDAY 9 TH APRIL Matinee £59 ADULT / £49 5-15s 

Harry Potter - Warner Bros Studio Tour, London. For all Harry Potter fans, an 

opportunity for a full self guided tour round the sets of the Harry Potter fi lm 

studios. See the great hall, the forbidden forest, platform 9 & 3/4 with the 

iconic steam train, Diagon Alley, plus props, costumes and amazing 

insite into the special effects. Price includes entrance and 

approximately 5 hours at the event. 

£59 COACH & TICKET 

THURSDAY 20 TH JUNE Matinee 

COACH & TICKET 

Matilda the Musical - Mayfl ower Theatre Southampton. 

Winner of over 85 international awards including 16 Best 

Musical awards. Based the book by Roald Dahl, Matilda 

is the story of an extraordinary little girl with a vivid 

imagination and a sharp mind who dares to take a stand 

and change her own destiny. Superb songs by Tim Minchin, 

book by Dennis Kelly. Matinee Ticket included in the front 

dress circle. 

Design & Print by Marquee Print 01202 769077 www.marqueeprint.com

TERMS & CONDITIONS 

for Day Tours & Excursions 

General 

Prices shown are for coach travel 

only, unless stated otherwise. We 

allocate seats on our day tours, if 

you do require a specifi c seat we 

will try to honour this. However, we 

do reserve the right to change your 

seat should the circumstance deem 

it to be necessary. We make every 

effort to carry out the Day Tours & 

itineraries as advertised, but reserve 

the right to change stopping places 

and routes without prior notice due 

to circumstances out of our control. 

The company also reserves the 

right to cancel any Day Tour due 

to insuffi cient demand. All tickets 

must be paid for in full at the time 

of booking, Please note that if 

separate pick-up points are booked 

and we add another coach due to 

high demand, there is a possibility 

you will be travelling on separate 

coaches. Please note any child 

travelling who requires a booster or 

car seat this must be provided by 

the adult travelling with them. 

Payment 

Full balance is required upon 

booking all Day tours we accept 

Cash, Cheques, Debit Cards and 

Credit cards. We do not surcharge 

card payments on day tours. 

Refunds & Cancellations 

If the company cancels any Day 

Tour, a full refund will be made to 

the customer. In the event of our 

customers cancelling where the 

company has already purchased 

tickets, cream tea’s etc. we can 

only refund the coach travel. The 

following cancellation charges shall 

apply. 

14 - 28 Days - FULL REFUND 

7 - 13 Days - LESS 50% FROM 

ORIGINAL TICKET PRICE 

Under 7 days - NO REFUND 

Credit Notes 

Credit Notes can be issued in place 

of a refund; however, the above 

charges apply. Please note all tickets 

can be transferred to future trips. 

No Show 

In the event that on the day of the 

tour customers cannot make it, we 

kindly ask you to please call in to 

inform us of this so as the tour driver 

and passengers are not waiting. 

Please contact 01202 767022 to 

inform the offi ce of this. If you do not 

arrive at the designated pickup point 

the coach will depart and no refund 

will be given. 

Seats 

Seats are allocated on a fi rst come 

fi rst served basis so if you would like 

a specifi c seat please book early to 

avoid disappointment. 

Group Bookings 

Groups of 10 or more will receive one 

seat free, however, where admission 

is included the customer would pay 

this part of the price. A 50% deposit will 

need to be paid when booking the 

group on to the tour with the remaining 

balance to be paid 7 days prior to the 

day tour date. If the group require an 

alternative pick-up to our allocated 

points, we can try to work this in with 

the allocated pick-ups. However, if this 

is not possible the group would need 

to get to one of our allocated pick-up 

point’s. 

Gift Vouchers 

We sell gift vouchers in the following 

denominations: £5.00, £10.00, £20.00 

or £25.00. Gift vouchers make ideal 

Birthday, Anniversary or Christmas 

presents, or even just as a gift to 

say thank you to someone. Please 

phone our Offi ce on 01202 767022 

for more information or to purchase. 

Return Times 

We are able to give estimated 

times for the day, although due 

to unforeseen reasons like traffi c 

holdups we are not able to give 

defi nite times. The intention is for 

passengers to enjoy a pleasurable 

day out, so if you are meeting friends 

at the destination please remember 

we do not have any specifi c time 

for arriving. Please call the offi ce for 

more details on your selected day 

trip. Your driver for the tour will be 

pleased to give more information 

on the day. 

Lost Property 

We keep a record of any items that 

are found on our coaches, so if you 

think you may have left anything 

on the coach don’t hesitate to call 

the offi ce. We keep all lost property 

for 3 months until disposal, unless 

perishable / food stuffs then it is only 

24 hours. 

Please Note 

The prices shown are for an adult. 

Please check the description where 

discounts, for children and seniors, 

will be listed. 

Our Days Out are not intended to 

be express bus routes and if you 

are intending to meet friends at a 

destination please be aware that 

all times and locations given are an 

approximation . 

Our drivers are constrained by 

various laws governing their driving 

activities and as such customers are 

required to abide by any instructions 

given regarding departure times etc. 

Design & Print by Marquee Print 01202 769077 www.marqueeprint.com 

Suffolk Road South 

Bournemouth 

Dorset BH2 6AZ 


Email enquiries@lagunaholidays.com 

www.lagunaholidays.com

Laguna2019

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