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Application Entitlement<br />

USA Apps<br />

Functional Apps<br />

Functional and Location entitlement privileges are<br />

defined by an employee’s cost center and work<br />

location, respectively. These privileges are activated<br />

on an employee’s first day on the job, using Okta’s<br />

Lifecycle Management service. The success of this<br />

process is measured by the number of application<br />

access requests submitted to the IT Service Desk by<br />

new employees during their first 60 days on the job.<br />

On average, new employees typically submit only<br />

one request for such additional privileges.<br />

To protect our corporate data and manage our software<br />

licenses prudently, access privileges to any application<br />

are suspended if they go unused for 90 consecutive<br />

days. They are terminated altogether on an individual’s<br />

last day of employment.<br />

Single Sign-On Access<br />

Number<br />

of Current<br />

Applications<br />

SSO Authentication Method<br />

Birthright Apps<br />

Enhanced access privileges allow selected users to view<br />

sensitive information, configure aspects of an individual<br />

application, and administer the access privileges of others.<br />

Enhanced access is enabled by establishing multiple user<br />

groups for individual applications.<br />

97<br />

SAML (Security Assertion Markup Language)<br />

An internationally recognized standard for<br />

exchanging authentication information between<br />

security domains, specifically between Okta<br />

and individual applications.<br />

Individual Okta employees are entitled to a personalized<br />

suite of applications based upon their employment status,<br />

functional assignments and working locations. Common<br />

collaboration tools such as Office365, Box and Zoom are<br />

provided to all employees and are referred to as Birthright<br />

applications. Specialized apps that are uniquely associated<br />

with an employee’s job responsibilities are considered to<br />

be Functional applications. Finally, cloud-based services<br />

that support operations within specific geographic regions<br />

are referred to as Location applications.<br />

This diagram illustrates both the commonality and diversity<br />

of apps assigned to Marketing, Finance and Engineering<br />

employees in the United States. Note that this diagram<br />

is only a partial portrayal of the apps used by employees<br />

in these functions.<br />

Many companies employ credentials stored in Microsoft<br />

Active Directory (AD) as an authentication mechanism.<br />

We exclusively use Okta’s Universal Directory as our<br />

identity credential store and consequently make no use<br />

of Microsoft AD in authenticating employee identities.<br />

Multiple authentication methods are employed to expose<br />

cloud-based applications to Okta's Single Sign-On (SSO)<br />

service, as illustrated in the table to the right.<br />

192<br />

18<br />

SWA (Secure Web Authentication)<br />

An Okta-developed protocol that associates<br />

encrypted user credentials with user-specific<br />

private keys. When a user clicks an application<br />

icon, Okta securely posts the user credential<br />

to the application login page via SSL.<br />

Bookmarks<br />

A url link to an existing application or a portion<br />

of an application, for example a frequently<br />

used wiki.<br />

4 5

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