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Into The Deep End of Leisure

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<strong>The</strong> Spark | Ignite/Connect/Achieve<br />

www.thesparkng.com<br />

Features<br />

<strong>The</strong> Entrepreneur’s<br />

Etiquette Manual<br />

As an entrepreneur, you will find yourself in different business environs at different times and<br />

it is important that you understand how etiquette affects your chances <strong>of</strong> making the right<br />

connections and the right deals.<br />

By Elizabeth Oputa<br />

As you go through your entrepreneurial journey, you need to be<br />

aware <strong>of</strong> etiquette rules that guide how you behave in different<br />

settings. You are likely to find yourself at several business<br />

conferences. It is important that you make a good first impression at any<br />

time you strike up a conversation while trying to build your network. You<br />

should look organized.<br />

<strong>The</strong> norm at these events is to have a cocktail hour or a buffet with a ton<br />

<strong>of</strong> food available. One <strong>of</strong> the worst possible things that you could do is to<br />

grab a plate and fill it up with food, then go and find the person that you<br />

wanted to talk to and start engaging them. Now you’ll have that person<br />

who is probably high-up in an organization or industry looking at you<br />

struggle with your two hands full; one with your folder or your binder and<br />

the other with a plate <strong>of</strong> you as you try to pick at it.<br />

<strong>The</strong> proper thing is to make the meeting as seamless as possible, carrying<br />

very little so that you can greet them with a proper handshake, without<br />

food or gum in your mouth or anything that would cause things to fly out<br />

when you’re speaking with the person.<br />

Next, when you introduce yourself, it is key that already knows what you<br />

want to say. Have your have 60 seconds elevator pitch at hand. While an<br />

impression <strong>of</strong> you is already made within the first 3 seconds with your<br />

looks, you should ensure that what comes out <strong>of</strong> your mouth is also<br />

impressive. <strong>The</strong> elevator pitch is so called because it includes a run-down<br />

<strong>of</strong> who you are and what you do in the time it takes to go from one floor<br />

to the next. This could potentially help you in a way that’s genuine so that<br />

the person knows exactly how they’re conversing with you or what will<br />

happen next, or what is expected <strong>of</strong> them. People get tired if they have<br />

to put in so much effort to understand the purpose <strong>of</strong> the conversation.<br />

It is also important that you allow the person to speak. Make your brief<br />

introduction and then ask insightful questions. Allow him or her do the<br />

talking, and you’ll go a lot further in building a relationship as against<br />

when you do all the talking. Someone can speak with you for 10 to 20<br />

minutes and leave feeling a stronger bond than if you talked their ear <strong>of</strong>f<br />

the whole time. This applies at a conference, a dinner or anywhere you<br />

are opportune to meet someone who could potentially be an asset to<br />

your network.<br />

Now to the dinner or lunch table. Please, ensure that what you order can<br />

make it from the plate to your mouth without a hassle. You want to think<br />

about rice as a safe option here. This may be a bit unpopular but you can<br />

try eating before your business meetings. That way, you aren’t focused on<br />

your hunger and what is going into your mouth. If your host insists, then<br />

go for tea or c<strong>of</strong>fee and perhaps, a muffin, depending on the restaurant<br />

that you’re at. But don’t go there with an empty stomach.<br />

Also, if there are less than 8 people at the table, wait for everyone to get<br />

served before you dig in. If there are more than 8 people, you could start<br />

after a good number have been served or if the host gives the go-ahead.<br />

With regards to chivalry, the practice is to wait for the women to start first.<br />

But that’s a whole other topic.<br />

Let me wrap this up by saying that after your first meeting and introduction,<br />

it isn’t proper to wait for a week before calling the person up. To build a<br />

relationship with this person you’ve engaged, that you can do is reach out<br />

within 24 hours. Tell them about the experience that you had with them<br />

and why you want to continue moving forward. You may also be tempted<br />

to start making requests immediately. You shouldn’t. Focus on giving<br />

value and building the relationship. It is a marathon and not a Sprint.<br />

Most times, they’ll be the ones to ask you to make a request. Work on<br />

building long-term bonds because as important as that thing that you<br />

need right now is, there’s something more important that will come later<br />

and a stronger healthier relationship with the person will be a much more<br />

value in the long run.<br />

28<br />

@thesparkng

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