Desktop Support Technician Jobs Description
A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site.
A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site.
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- desktop
- technician
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<strong>Desktop</strong> <strong>Support</strong> <strong>Technician</strong> <strong>Jobs</strong> <strong>Description</strong><br />
The <strong>Desktop</strong> <strong>Support</strong> <strong>Technician</strong>s are present almost in every industry or<br />
enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service<br />
Providers), Network Operation centers (NOC), as freelance providers like<br />
FieldEngineer.com. <strong>Support</strong> <strong>Technician</strong>s are the first point of contact for local enduser<br />
support and deliver remote support to various offices of an organization.<br />
Following are the customary roles and responsibilities of a skilled <strong>Desktop</strong> <strong>Support</strong><br />
<strong>Technician</strong> jobs:<br />
• To set up and manage user accounts and permissions to consent access to a<br />
network.<br />
• Upholding and testing security, blocking unapproved access.<br />
• Chalk out maintenance plan for the prevention of unexpected failures.<br />
• Setting up the Organization’s computer system to meet specific business<br />
goals.<br />
• Monitoring day to day computer performance.<br />
• Update and maintain the computer inventory and equipment.<br />
• Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV<br />
systems connections.<br />
• Ensure desktop computers interconnection seamlessly with diverse system<br />
keeping in mind for compatibility factors.<br />
• Coordinate with vendors to resolve technical problems with desktop<br />
computing equipment and software.<br />
• Endorse and apply upgrades to systems to ensure durability.<br />
• Assess functional needs to regulate system purchase specifications.<br />
• Resolve hardware and network connectivity issues.<br />
• Validate & approve VPN access for all remote users.<br />
Read More: <strong>Desktop</strong> <strong>Support</strong> <strong>Technician</strong> <strong>Jobs</strong> <strong>Description</strong>
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