Expedia Group Trust Behaviour
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9<br />
Keep<br />
Commitments<br />
Definition:<br />
Demonstrating your word is your bond. Priding<br />
yourself on keeping commitments. Setting clear<br />
expectations then delivering as promised. Being<br />
reliable and dependable. Following through.<br />
Falling short:<br />
Going dark if issues arise. Promising things you<br />
can’t deliver. Making loose commitments you can<br />
back out of. Avoiding commitment altogether.<br />
Things to do:<br />
o Before committing, clarify expectations;<br />
yours and theirs.<br />
o Set milestones, then consistently track and<br />
communicate progress.<br />
o Enroll others early and delegate effectively.<br />
o Surface issues quickly and ask for help<br />
if needed.
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