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Transformative Justice Project Manual

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11. Develop Client Tracking Mechanisms<br />

a. Within three months, a client tracking mechanism is jointly developed and<br />

described by the Site Coordinator in the Policies and Procedures <strong>Manual</strong>.<br />

12. Develop Quality Assurance Teams and Client Feedback Mechanisms.<br />

a. Within six months, a Quality Assurance Team is developed including Key<br />

Stakeholder staff, Service Providers, Supervisors or Professors from Field<br />

Training programs, Program Consultants and a Program Evaluator;<br />

b. By the end of the year, the Quality Assurance Team will have conducted one visit<br />

at each site to assess and improve quality of services;<br />

13. Identify and Operate Safe and Accessible Community Sites<br />

a. Within one month, each community identifies and secures a safe (free of violence,<br />

drug-free) site that is centrally located and accessible by youth and families, or<br />

accessible by ADA (American Disabilities Act) compliant transportation.<br />

14. Increase Transportation to Service Delivery Sites<br />

a. Within three months, each county will identify and implement the best method<br />

(determined by community focus groups) of transporting clients (public<br />

transportation, van with grant resources, in-kind community church bus, parents)<br />

to the centralized service site.<br />

The <strong>Transformative</strong> <strong>Justice</strong> <strong>Project</strong> of Pennsylvania, New Jersey & Delaware<br />

Page 55 of 58

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