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2017 DSI Survey

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FAIR DISTRIBUTION OF<br />

NEWLY LAUNCHED MODELS<br />

-10 -5 0 5 10 15 20 25<br />

over 2016, representing a total of 7,102 new vehicles sold<br />

to Canadian consumers. Contrary to the overall market,<br />

Volvo’s growth was led by its passenger car lineup with the<br />

introduction of the Volvo V90 and an impressive increase<br />

in the sales of the S90. In the Overall Opinion Index, Volvo<br />

dropped 6.58 points and fell below the industry average to<br />

16 th . Most Effective Manufacturer/Dealer Communication<br />

between the dealers and Volvo saw a similar pattern,<br />

dropping more than 10 points from 7 th to 16 th .<br />

Mitsubishi<br />

An all new Outlander PHEV is expected to provide some extra<br />

punching power to the already successful Outlander line for<br />

Mitsubishi. The automaker was up 1.9 percent in <strong>2017</strong> with<br />

a total of 22,706 light vehicles sold. Success from the light<br />

truck range at Mitsubishi was a saving grace as they clocked<br />

a 15.0 percent growth which offset the decline observed in<br />

passenger car sales. Despite a lack of movement in Overall<br />

Opinions Index rank, dealers were optimistic about the brand<br />

which saw it move 0.8 points upwards. There was a theme<br />

of give and take from the perspective of the dealer as most<br />

categories saw slight shifts in both directions. That being<br />

said, field staff support in vehicle sales was a category that<br />

improved and resulted in a 14 rank increase for the brand.<br />

Dealers also felt more optimistic that the value of the franchise<br />

would increase in the future.<br />

1 Subaru (1)<br />

2 Mazda (6)<br />

3 Jaguar-Land Rover (3)<br />

4 Audi (7)<br />

5 Porsche (18)<br />

6 Ford (4)<br />

7 Cadillac (10)<br />

8 Lincoln (11)<br />

9 Acura (17)<br />

10 Honda (8)<br />

11 Mercedes-Benz (5)<br />

12 Lexus (9)<br />

13 Buick-GMC (19)<br />

14 Mitsubishi (14)<br />

15 Volvo (2)<br />

Industry<br />

16 Chevrolet (20)<br />

17 Hyundai (12)<br />

18 Toyota (24)<br />

19 MINI (13)<br />

20 Volkswagen (23)<br />

21 Nissan (22)<br />

22 Kia (21)<br />

23 Infiniti (15)<br />

24 BMW (16)<br />

25 Chrysler (25)<br />

1 Subaru (1)<br />

SATISFACTION WITH<br />

PARTS DISTRIBUTION<br />

2 Lexus (6)<br />

3 Honda (3)<br />

4 Cadillac (2)<br />

5 Audi (12)<br />

6 Toyota (7)<br />

7 Chevrolet (10)<br />

8 Buick-GMC (8)<br />

9 Mercedes-Benz (5)<br />

10 Ford (9)<br />

11 Lincoln (11)<br />

Industry<br />

12 Acura (13)<br />

13 Volkswagen (17)<br />

14 Jaguar-Land Rover (14)<br />

15 Porsche (20)<br />

16 Chrysler (16)<br />

17 Mitsubishi (22)<br />

18 Volvo (15)<br />

19 Nissan (19)<br />

20 Kia (24)<br />

21 Infiniti (23)<br />

22 MINI (18)<br />

23 Hyundai (25)<br />

24 BMW (21)<br />

25 Mazda (4)<br />

-4.40<br />

0 5 10 15 20<br />

4.65<br />

3.72<br />

15.88<br />

15.59<br />

15.49<br />

15.11<br />

14.39<br />

12.87<br />

12.72<br />

12.43<br />

12.33<br />

12.56<br />

11.54<br />

11.29<br />

11.05<br />

10.83<br />

10.48<br />

10.00<br />

9.08<br />

8.85<br />

7.86<br />

7.32<br />

6.83<br />

6.30<br />

6.00<br />

5.80<br />

4.60<br />

3.33<br />

2.56<br />

15.59<br />

14.36<br />

14.29<br />

12.90<br />

12.75<br />

12.33<br />

12.00<br />

11.92<br />

11.84<br />

11.69<br />

11.67<br />

11.18<br />

9.60<br />

9.34<br />

9.29<br />

8.90<br />

8.62<br />

8.17<br />

8.04<br />

8.00<br />

6.98<br />

6.97<br />

For dealer review only. Not for press release. Strict copyright enforcement. © 2018 CADA 11

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