Troubleshooting QuickBooks for Mac Errors [Complete Guide]
In this PDF we have provided a complete guide for troubleshooting of QuickBooks for Mac Errors. Mac QB users often face problems when they try to create a backup of their company for when adding a multi-user environment to the software. Link: https://www.proaccountantadvisor.com/troubleshooting-quickbooks-mac-errors/
In this PDF we have provided a complete guide for troubleshooting of QuickBooks for Mac Errors. Mac QB users often face problems when they try to create a backup of their company for when adding a multi-user environment to the software.
Link: https://www.proaccountantadvisor.com/troubleshooting-quickbooks-mac-errors/
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Easy Steps <strong>for</strong> <strong>QuickBooks</strong> <strong>Mac</strong> Error <strong>Troubleshooting</strong><br />
Over the past few years, <strong>QuickBooks</strong> is considered the most reliable accounting software<br />
available in the market today. Owing to its growing popularity, <strong>QuickBooks</strong> launched many<br />
versions of the software suitable <strong>for</strong> different operating system. Even though it is the best<br />
accounting software, users do face certain technical problems.<br />
<strong>Mac</strong> <strong>QuickBooks</strong> users often face problems when they try to create a backup of their<br />
company <strong>for</strong> when adding a multi-user environment to the software. So, in this presentation<br />
we will discuss about the issues and also the troubleshooting steps to resolve the error.
<strong>QuickBooks</strong> <strong>Mac</strong> Error While Creating a Backup<br />
This technical issue arises while creating a backup of a company file in <strong>QuickBooks</strong> <strong>for</strong> <strong>Mac</strong><br />
2013 and 2014 versions. So here are few steps that can help in rebuilding the data and also<br />
solve the issue.<br />
• First open <strong>QuickBooks</strong> in <strong>Mac</strong> and then click on File and Utility tab.<br />
• Then select Verify Data. In case the verified data detects the error then tap<br />
on Hard Drive -Users-Library -Logs-<strong>QuickBooks</strong>.Log<br />
The <strong>QuickBooks</strong>.log too diagnoses the error then the best solution would be to seek<br />
assistance from <strong>QuickBooks</strong> Support team to handle this glitch. However, you can also<br />
manually fix the error by rebuilding utility.<br />
Rebuilding Data Utility<br />
• First you have to click on the File Menu and Utilities<br />
• Then search and find the Rebuild Data and then click on it. After the<br />
completion of rebuild data click on Verify utility in order to detect the error.<br />
If both do not work then there will be some other error in the system. Get help from the<br />
technical support to get the issues resolved. Or else you can click on Rebuild Utility many<br />
times be<strong>for</strong>e you get the ‘No Error’ message appears on the Verify Utility page.
So, after rebuilding utility multiple times you will be able to verify data and create the<br />
required backup without any hassle. But if still the problem persists then you have to ask <strong>for</strong><br />
help from technical experts.<br />
Multi-User Issues in <strong>Mac</strong> <strong>for</strong> <strong>QuickBooks</strong> – <strong>Troubleshooting</strong> Steps<br />
When files are being shared between multiple users then at times a multi-user environment<br />
in <strong>QuickBooks</strong> do face some errors. So, below are few steps mentioned <strong>for</strong> fixing such errors.<br />
Step 1:<br />
Check if <strong>QuickBooks</strong> Server is running and the company file is on Sharing Mode<br />
• In order to check if <strong>QuickBooks</strong> server is running click on Go and Applications<br />
• After this double-click on the app<br />
• Now check if the file is shared or not. In case the file is not shared then you have<br />
to click on Start Sharing.<br />
• And if the file is in no way listed then click on Select and Click + so as to add the<br />
file <strong>for</strong> sharing.<br />
Ensure that the company file is present in the computer which has <strong>QuickBooks</strong> installed as a<br />
Host.
Step 2:<br />
Step 3:<br />
• In order to check the Firewall settings in <strong>Mac</strong> you have to click on the Apple menu<br />
and then click on the system per<strong>for</strong>mance.<br />
• Go to Security & Privacy and Firewall<br />
• Now select Firewall options and Unlock it in case it is locked.<br />
• You have to check if the <strong>QuickBooks</strong> server app is set to ‘Allow Incoming<br />
Connections’<br />
• And if it is not set then click on it to allow the connections.<br />
• Click on Apple and System Preferences so as to check if the sharing permissions are<br />
set correctly.<br />
• Now click on Sharing and File Sharing<br />
• After this adds the folder which has the company file by clicking on the shared Folder<br />
and also on + under the shared column and Add.<br />
• Do not <strong>for</strong>get to click on Read and Write <strong>for</strong> Everyone which is located under the<br />
user’s column permission settings
Step 4:<br />
Step 5:<br />
• In order to check if the network configurations are correct you have to Unplug the<br />
Ethernet cable or the port<br />
• Restart your system<br />
• After this open your <strong>QuickBooks</strong> software and now try enabling the multi-user<br />
mode.<br />
• Click on File – New Finder Window so as to check if the Bonjour service is working in all<br />
shared computers<br />
• After this you have to check if all the computers that are shared and also within the<br />
network can be seen in the Shared Only Computer. The computers will appear are<br />
attached to a multi-user network and are accessible to all files.<br />
• Now you have to check the port- 56565 TCP, 5297 TCP, 5298 TCP/UDP, 5353 UDP is<br />
open.<br />
If the <strong>QuickBooks</strong> <strong>Mac</strong> error doesn’t get resolved even after following the above mentioned<br />
steps then you have to call the <strong>QuickBooks</strong> <strong>Mac</strong> Support team by dialing 1(800)880-6389. As<br />
they are experienced and well-trained they will come up with a solution within a very short<br />
span of time. The best part is that they will also provide tips to avoid errors in the near future.