Liliana Rodriguez Portfolio_Aug_2018s
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User participation in<br />
the development of<br />
HIV<br />
self-testing services<br />
Martin Fisher Foundation/ Brighton and Sussex Medical<br />
School, Brighton, UK 2017-18<br />
BMJ Innovation Award 2018 winner<br />
(British Medical Journal)<br />
My role: Service & Interaction Designer<br />
Interdisciplinary team: Medical experts + Developers +<br />
Service & Interaction Designer<br />
Funded by PHE (Public Health of England)<br />
This project is a pilot service to promote HIV<br />
self-testing among MSM using saunas in Brighton.<br />
The service includes the introduction of a<br />
vending machine distributing HIV self-test kits, a<br />
campaign and a community service to increase<br />
awareness of self-testing.<br />
We held co-design workshops with community<br />
volunteers, and a local LGBT community.<br />
The workshops utilised service design tools such<br />
as personas (the process of creating ‘characters’<br />
to theoretically explore individual’s thoughts and<br />
behaviors), the construction of user journeys, and<br />
mock-ups for the design and likely interaction<br />
with the vending machine.<br />
MSM men that have sex with men<br />
INTERACTION<br />
digital + physical touch points<br />
Digital +<br />
Physical<br />
SERVICE<br />
CHI<br />
Computer Human Interaction<br />
USER EXPERIENCE<br />
Interdisciplinary Team
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