Akter, S., Wamba, S. F., Gunasekaran, A., Dubey, R., & Childe, S. J. (2016). How to improve firm performance using BDAC and business strategy alignment.
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S. <strong>Akter</strong> et al. / Int. J. Production Economics 182 (<strong>2016</strong>) 113–131<br />
Analytics Capability–Business<br />
Strategy<br />
Alignment<br />
(ACBSA)<br />
Firm Performance<br />
(FPER)<br />
Business<br />
Knowledge<br />
Relational<br />
Knowledge<br />
Reflective BDABK1<br />
Reflective BDABK2<br />
Reflective BDABK3<br />
Reflective BDABK4<br />
Reflective BDARK1<br />
Reflective BDARK2<br />
Reflective BDARK3<br />
Reflective BDARK4<br />
knowledgeable about the role of big<br />
data analytics as a means, not an<br />
end.<br />
Our analytics personnel underst<strong>and</strong><br />
our organization’s policies <strong>and</strong> plans<br />
at a very high level.<br />
Our analytics personnel are very<br />
capable in interpreting <strong>business</strong><br />
problems <strong>and</strong> developing appropriate<br />
technical solutions.<br />
Our analytics personnel are very<br />
knowledgeable about <strong>business</strong><br />
functions.<br />
Our analytics personnel are very<br />
knowledgeable about the <strong>business</strong><br />
environment.<br />
Our analytics personnel are very<br />
capable in terms of planning, organizing,<br />
<strong>and</strong> leading projects.<br />
Our analytics personnel are very<br />
capable in terms of planning <strong>and</strong><br />
executing work in a collective<br />
environment.<br />
Our analytics personnel are very<br />
capable in terms of teaching others.<br />
Our analytics personnel work closely<br />
with cus<strong>to</strong>mers <strong>and</strong> maintain<br />
productive user/client<br />
relationships.<br />
NA NA Reflective ACBSA1 The big data analytics plan aligns<br />
with the company’s mission, goals,<br />
objectives, <strong>and</strong> strategies.<br />
Reflective ACBSA2 The big data analytics plan contains<br />
quantified goals <strong>and</strong> objectives.<br />
Reflective ACBSA3 The big data analytics plan contains<br />
detailed action plans/strategies that<br />
support company direction.<br />
Reflective ACBSA4 We prioritize major big data analytics<br />
investments by the expected<br />
impact on <strong>business</strong> <strong>performance</strong>.<br />
NA NA Reflective Using big data analytics <strong>improve</strong>d ____ during<br />
the last 3 years relative <strong>to</strong> competi<strong>to</strong>rs:<br />
FPER1 ____Cus<strong>to</strong>mer retention<br />
FPER2 ____ Sales growth<br />
FPER3 ____ Profitability<br />
FPER4 ____ Return on investment<br />
Duncan (1995), Kim et al.<br />
(2012), Terry Anthony Byrd<br />
(2000), Tesch et al. (2003)<br />
Boar (1995), Duncan (1995),<br />
Jiang et al. (2003), Kim et al.<br />
(2012), Lee et al. (1995), Terry<br />
Anthony Byrd (2000)<br />
Setia <strong>and</strong> Patel (2013)<br />
Tippins <strong>and</strong> Sohi (2003)