PublicisWW Vision Book 2019
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a<br />
IN BRISBANE<br />
IN QUEENSLAND<br />
IN AUSTRALIA<br />
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WORLDWIDE<br />
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4<br />
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6<br />
WE’RE IN A PLACE THAT’S A LITTLE<br />
BIT LEFT OF CENTRE. WE’RE NOT IN<br />
SYDNEY OR SHANGHAI. AND THAT<br />
MAKES US DIFFERENT. WE’RE IN A<br />
PLACE THAT’S BEEN MADE TO BE<br />
A BIT MORE INVENTIVE, AND WE<br />
HAVE PEOPLE WHO CHOOSE TO<br />
DO THINGS DIFFERENTLY.<br />
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THIS IS THE<br />
STORY OF OUR<br />
WAYS OF WORKING.<br />
It’s good for day one and also good for when you want a little reminder, any day. It won’t give you the detail of every client<br />
or how to apply for leave. But it will give you a sense of the values we live by and how we all make decisions.<br />
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LEAD THE CHANGE IS OUR PUBLICIS WORLDWIDE MANTRA.<br />
WE LOVE BEHAVIOUR CHANGE. STORY CHANGE. EXPERIENCE CHANGE.<br />
TECHNOLOGY CHANGE. PRODUCT CHANGE. WE WORK OUT WHAT CHANGE<br />
WE WANT TO LEAD WITH OUR CLIENTS. AND MAKE IT HAPPEN.<br />
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SPEAKup<br />
GETinventive<br />
What we love about our agency is the diversity of life experience in culture, age, gender.<br />
Because this makes the thinking interesting.<br />
Our clients want people who have a point of view too.<br />
So every time you step into a discussion – have one.<br />
We hate it when people say ‘I’ve tried that before and it didn’t work’.<br />
That was then. This is now.<br />
Ask:<br />
‘Can we do it another way?’<br />
‘What about this?’<br />
‘Why can’t we try that?’<br />
Here you have all the freedom in the world to get inventive.<br />
Business today is challenging.<br />
All sorts of problems are thrown at us.<br />
And it’s up to us to think more laterally than anyone else.<br />
But it’s not inventiveness without responsibility.<br />
Every business we work with, we think of as our own.<br />
What would we really do if it was ours?<br />
We really care.<br />
We get emotional about the work and when it works.<br />
MUCKin<br />
BEkind<br />
We’re a team of thinkers and makers and can’t do it without each other.<br />
We’re all doers.<br />
Every person on a project has a role, but we also cross over to help each other out.<br />
No preciousness. No bystanding.<br />
Just mucking in to solve the toughest of problems and create the best of creativity.<br />
We’re hard on the work but not on each other.<br />
The best work comes from us working together.<br />
We have each other’s backs.<br />
We’re kind to each other even in the toughest of pressure times.<br />
And best mates in the good times – ‘cause we love hanging out together too.<br />
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Don’t doubt yourself. You’re here because we saw something in you. We’ve chosen you because we think you look<br />
like you’re the kind to muck in, speak up, be kind and you seem like you’ve got some inventiveness about you.<br />
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WE<br />
CHOOSE<br />
PEOPLE<br />
NOT<br />
NUMBERS<br />
We actually don’t care that much if you’ve scored<br />
the highest in exams.<br />
We look for life experience.<br />
We look for people who think differently, not to conform.<br />
We look for people who are scared if they’re put in a box.<br />
We like people who will do anything to get an idea up.<br />
We don’t like fancy titles.<br />
We just like people who love the work and love<br />
working with people.<br />
REMOVE<br />
THE<br />
JARGON<br />
Business is full of it and so is marketing.<br />
‘This is a watch out’, ‘user testing’, ‘pillars’,<br />
‘responsive design’ … the list goes on.<br />
Let’s not join the jargon.<br />
Say what we mean.<br />
In plain English.<br />
So there’s no miscommunication.<br />
And everyone knows what we’re doing.<br />
We actually don’t care that much if you’ve scored the highest in exams.<br />
We look for life experience. We look for people who think differently, not to conform.<br />
We don’t believe in layers.<br />
We like it flat.<br />
Just because you don’t have direct reports doesn’t<br />
mean you don’t lead.<br />
We expect everyone to step up.<br />
Be accountable.<br />
Don’t drop the ball.<br />
Everyone’s counting on you when you have it.<br />
If you ever hear ‘that’s not my job’ then jump up and down.<br />
There’s no such thing as not your job. We’re in this together.<br />
BLUR<br />
THE<br />
LINE<br />
If you’re sitting in a meeting and don’t know what is<br />
being said it’s highly likely you’re not the only one.<br />
Stop the room and ask. Or explain what you think<br />
people are saying in your words and then it will<br />
become very apparent if it’s just a whole heap<br />
of jargon or not.<br />
ALWAYS<br />
ASK<br />
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Don’t doubt yourself. You’re here because we saw something in you. We’ve chosen you because we think you look<br />
like you’re the kind to muck in, speak up, be kind and you seem like you’ve got some inventiveness about you.<br />
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WE BRING STRATEGY<br />
& CREATIVITY CLOSER<br />
TOGETHER. WE CALL IT...<br />
We’re not like a big consultancy that drowns you in strategy. And we don’t jump to creative without the thinking.<br />
We differentiate ourselves on how we think and create together. It’s fluid. It’s about challenging each other along the way.<br />
And it means our clients can see how the strategy comes to life faster. Less second-guessing. Easier decision-making.<br />
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YOU HAVE<br />
FULL<br />
AUTHORITY<br />
TO FIGURE<br />
IT OUT.<br />
One of the things you’ll notice about this place<br />
is you’re often on your own to figure things out.<br />
We don’t have layers of people holding each<br />
other’s hands.<br />
Of course, you can ask for help.<br />
But then just get stuck in and do.<br />
Trust your instinct. Check with<br />
someone<br />
you know knows more.<br />
And then go for it.<br />
Sometimes we dream about ‘What if we had<br />
someone to clear the meeting room for us’.<br />
‘Who can change the toner for me?’ ‘Who is our<br />
person who finds submarines?’ ‘Who can find<br />
10 artists in a week?’<br />
Let’s be clear.<br />
You are that someone.<br />
Don’t think about who else is going to do it.<br />
Just do it.<br />
FAIL AND<br />
LEARN<br />
Don’t do what’s expected.<br />
Do the impossible.<br />
We’d rather you gave it a go, learned from it,<br />
and did it better next time.<br />
Don’t do what’s expected. Do the impossible.<br />
We’d rather you gave it a go, learned from it,<br />
and did it better next time.<br />
One of the things you’ll notice about this place is you’re<br />
often on your own to figure things out.We don’t have<br />
layers of people holding each other’s hands.<br />
Do you love bursting into a Dutch song? Do you like having a blankie at your desk?<br />
Do you like carrying a replica of the Queen everywhere you go?<br />
Don’t hide it.<br />
Be you.<br />
That’s how you fit in here.<br />
BE<br />
YOU<br />
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EVERYONE HAS<br />
A CORE PLUS<br />
1 PLUS 2 PLUS 3<br />
Most people have a core skill. It might be – Strategy / Project Management/ Production / Copywriting / Digital Developing.<br />
But we want you to be intrigued by and learn a plus 1. You do this by sticking to the side of someone else.<br />
Sit with them for a month. Listen, learn, do.<br />
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NO<br />
PRIMA-<br />
DONNAS<br />
We don’t have departments.<br />
We just have people who work together.<br />
Who own the project, together.<br />
We don’t yell at each other.<br />
We don’t blame. We have each other’s backs.<br />
And we definitely don’t like people who think they’re better than others.<br />
No rockstar behaviour.<br />
PLAY-<br />
ING<br />
We work and play here.<br />
But that means responsibility.<br />
Knowing when it’s work-time and when it’s play-time.<br />
You might have worked on an idea for every waking hour for a week.<br />
And then you escape with a bit of online shopping.<br />
Or grabbed a mate to have a beer at the Fox.<br />
That’s okay.<br />
Don’t hide it.<br />
Just do great work.<br />
We like it when projects keep moving. No bottlenecks. No waiting for someone<br />
to do something before we do something. We don’t like ‘bossing’.<br />
We like it when projects keep moving.<br />
No bottlenecks.<br />
No waiting for someone to do something<br />
before we do something.<br />
We don’t like ‘bossing’.<br />
You don’t need to ask for permission.<br />
We like making things quickly.<br />
Creating. Testing. Improving.<br />
WE LIKE<br />
TRAFFIC<br />
BUT NOT<br />
STOPLIGHTS<br />
Challenge each other.<br />
That’s when the best ideas happen.<br />
There’s nothing wrong with a passionate argument. With respect.<br />
Speak your mind and don’t be scared of senior people in the room.<br />
We believe in mentoring but also believe the youngest person might<br />
have a better idea than the most senior (yes that’s said with respect!).<br />
DEBATE<br />
DON’T<br />
DICTATE<br />
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WE’RE 60<br />
PEOPLE NOT 600<br />
WE’RE ALL CLOSE. DON’T MAKE IT FEEL LIKE WE’RE NOT.<br />
IF YOU CAN TALK – DON’T EMAIL. THAT’S JUST CRAZY,<br />
THEY’RE SITTING BEHIND YOU.<br />
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LOVE<br />
THE<br />
SPACE<br />
WE’RE IN<br />
It took a lot of care to get here.<br />
We’ve got good foundations and now we want to make it home.<br />
But take care of it.<br />
If something doesn’t look good, then change it.<br />
If it’s getting messy, clean it.<br />
Let’s be proud of showing people our space.<br />
And sharing it with them.<br />
A little bit of messy is okay. That means we’re making, that’s who we<br />
are.<br />
We just need some ‘soft furnishings’ and we might get even happier.<br />
THE<br />
BISTRO<br />
We’re kinda lucky.<br />
We have our own kitchen stocked with anything you might need like drinks,<br />
bread, fruit, condiments.<br />
Label any personal stuff or it could be anyone’s.<br />
Be respectful.<br />
Wash up.<br />
Stack the dishwasher (yes open it, put it in and close it). That’s it.<br />
Use the right bin for the right thing.<br />
Recycling is important to us.<br />
We don’t have bins at our desks.<br />
Because we know everythings will end up in them.<br />
So get up. Take a walk. Dispose. You might get your steps up too.<br />
We’re kinda lucky.<br />
This is what we call a ‘co-creation’ space. That’s a buzzword but what it really<br />
means is we like making things with others.<br />
With musicians, psychologists, producers, artists, researchers and clients.<br />
Our space is for creating.<br />
So invite them in.<br />
Any time.<br />
Show them how we do things here.<br />
We write on walls.<br />
We make prototypes.<br />
We bring unlikely people together to create and make.<br />
Cause that’s when magic happens.<br />
INVITE<br />
ONE<br />
INVITE<br />
ALL<br />
So we always work with our clients, not for them.<br />
And not against them.<br />
It’s a partnership.<br />
They pay us to do things they can’t do.<br />
So let’s always do the best we can for them.<br />
The word ‘client’ is a little uncomfortable even.<br />
Use real names.<br />
For they are just people, like us, trying to do good work.<br />
OUR<br />
CLIENTS<br />
ARE PART<br />
OF US<br />
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MEETINGS<br />
CAN KILL<br />
We believe a meeting should only ever be maximum one hour.<br />
Set a purpose upfront.<br />
Be prepared.<br />
Know what the actions are.<br />
If you EVER find yourself in a meeting that’s going nowhere, call it.<br />
If you’re sitting around waiting for late people, call it.<br />
Don’t wait.<br />
Get making.<br />
WALL<br />
WRIT-<br />
ING<br />
We have writeable walls<br />
everywhere.<br />
We don’t like ideas we’re<br />
making stuck in a computer.<br />
We like to talk about it.<br />
Make it better together.<br />
Sketch as we think.<br />
Keep it going.<br />
So it sees the light of day.<br />
So we have a playlist.<br />
Made by all of us.<br />
Don’t judge.<br />
Don’t misjudge.<br />
No heavy metal on a chill out morning.<br />
Keep it varied. Respect everyone’s taste.<br />
So it’s proven dogs make us relaxed and happy.<br />
We love them.<br />
More endorphins. More oxytocin.<br />
Better ideas.<br />
Dogs can go to meetings if they don’t interrupt.<br />
They like to poop outside so take them out.<br />
MUSIC<br />
AND<br />
DOGS<br />
We love our own projects.<br />
Like ‘Feel Good Flowers’<br />
and ‘AirSocks’.<br />
We want them to come to life<br />
and take on the world.<br />
So we’ll help you do that.<br />
If it matters to you, let’s make<br />
it happen.<br />
PRO-<br />
JECT<br />
BAKE<br />
And it’s not a dog play park. If there’s any kerfuffle they’re out.<br />
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And that would be sad.<br />
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DEN-<br />
DAY<br />
Sometimes we want to hide away from the world.<br />
And do what we would do.<br />
No restrictions.<br />
No budgets.<br />
Something that makes the world better.<br />
Break free, get some people and have a DenDay.<br />
Tackle a problem.<br />
Invite some interesting people in. Might be a psychologist,<br />
a neuroscientist, an artist, a chef, a sports coach …<br />
could be anyone.<br />
Make some ideas and get them going in a day.<br />
OUTTA<br />
HOURS<br />
We hate 9 to 5. We love anytime.<br />
So you can come by anytime to do some making.<br />
But stay safe. Lock doors.<br />
Be responsible with air conditioning.<br />
Don’t drink all the booze.<br />
Respect.<br />
BESTIES<br />
It’s easier to challenge and work together when<br />
we know each other.<br />
So try some of these things:<br />
Movie nights by Clint<br />
Basketball<br />
Rock Climbing<br />
Summer Fridays<br />
It all exists because someone just did it.<br />
Start a new ritual.<br />
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WE CHOOSE<br />
QUEENSLAND<br />
We’ve all made a choice to be in Queensland. It’s the place where ideas can get made out of the scrutiny of big city shackles.<br />
There’s less arrogance. More making. We’re friendly to everyone including our competitors. We just say how it is.<br />
We get dirty. We don’t like rules. Some people down south think we’re the underdog and that’s how we like them to think.<br />
Cause we know this is where interesting lives.<br />
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WE’RE LEADING THE<br />
CHANGE TOWARDS EQUALITY<br />
IN THE INDUSTRY.<br />
More diversity in the agency. More diversity in leadership. Equality and support for our star female talent<br />
(as much as our star male talent). Assisterhood is the first creative industry mentor-mentee program for women.<br />
And we’re proud to have founded it. And it’s growing.<br />
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FAQ<br />
Some common questions and answers.<br />
Can I feed the dog?<br />
Are we a digital agency?<br />
Can I take a nap?<br />
Maybe, ask its owner.<br />
Why does the printer sometimes<br />
not work for me?<br />
Ask our resident tech person to help you.<br />
Why do I keep being left out of meetings?<br />
Just ask to be included. Speak up.<br />
I keep getting hit by a nerf gun. Why?<br />
Someone likes you.<br />
Yes we do digital. Quite a lot. Big and small.<br />
Project and everyday stuff.<br />
But it’s kind of odd that digital is sometimes<br />
the only thing some people do.<br />
Because we solve business problems and<br />
because digital is just what consumers<br />
do today, it’s highly likely our solution<br />
includes digital.<br />
Do I need to clean the kitchen?<br />
Just clean up after yourself.<br />
Yes, if you’ve done your work.<br />
Who controls the music?<br />
Whoever wants to. It’s a Spotify co-created list.<br />
Can I skip a song?<br />
No that’s disrespectful to the person who chose it.<br />
Can I get my online shopping delivered here?<br />
Of course.<br />
The last bit of advice is muck in,<br />
speak up, be kind, get inventive.<br />
And have fun.<br />
Is this an advertising agency?<br />
Yes we make ads.<br />
But we do loads more with creativity.<br />
We like to think of ourselves as people who<br />
are strategically creative.<br />
So more than just making ads.<br />
Not like a big consultancy full of bureaucracy<br />
and process.<br />
Can I bring my cat?<br />
Umm no. It might fight with a dog.<br />
Unless there’s no dog that day.<br />
Or your cat’s name is Susan.<br />
How do I know which walls I can write on?<br />
They are shiny. And they have some pens<br />
on them ready to use.<br />
Where is the best coffee around here?<br />
Ask someone.<br />
Can I bring my family in here?<br />
Yes, be proud. If they’re visiting from out of<br />
town – invite them in. Make them a coffee.<br />
If you have a child who needs to do homework<br />
or just hang out, invite them in too.<br />
Just a team of smart thinkers and makers.<br />
Do I need to sit at the same’ish desk?<br />
No, you might have some favourite desks.<br />
But try and sit next to someone different<br />
for a week.<br />
You might really like it and learn something too.<br />
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