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PublicisWW Vision Book 2019

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a<br />

IN BRISBANE<br />

IN QUEENSLAND<br />

IN AUSTRALIA<br />

2<br />

WORLDWIDE<br />

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6<br />

WE’RE IN A PLACE THAT’S A LITTLE<br />

BIT LEFT OF CENTRE. WE’RE NOT IN<br />

SYDNEY OR SHANGHAI. AND THAT<br />

MAKES US DIFFERENT. WE’RE IN A<br />

PLACE THAT’S BEEN MADE TO BE<br />

A BIT MORE INVENTIVE, AND WE<br />

HAVE PEOPLE WHO CHOOSE TO<br />

DO THINGS DIFFERENTLY.<br />

7


THIS IS THE<br />

STORY OF OUR<br />

WAYS OF WORKING.<br />

It’s good for day one and also good for when you want a little reminder, any day. It won’t give you the detail of every client<br />

or how to apply for leave. But it will give you a sense of the values we live by and how we all make decisions.<br />

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LEAD THE CHANGE IS OUR PUBLICIS WORLDWIDE MANTRA.<br />

WE LOVE BEHAVIOUR CHANGE. STORY CHANGE. EXPERIENCE CHANGE.<br />

TECHNOLOGY CHANGE. PRODUCT CHANGE. WE WORK OUT WHAT CHANGE<br />

WE WANT TO LEAD WITH OUR CLIENTS. AND MAKE IT HAPPEN.<br />

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SPEAKup<br />

GETinventive<br />

What we love about our agency is the diversity of life experience in culture, age, gender.<br />

Because this makes the thinking interesting.<br />

Our clients want people who have a point of view too.<br />

So every time you step into a discussion – have one.<br />

We hate it when people say ‘I’ve tried that before and it didn’t work’.<br />

That was then. This is now.<br />

Ask:<br />

‘Can we do it another way?’<br />

‘What about this?’<br />

‘Why can’t we try that?’<br />

Here you have all the freedom in the world to get inventive.<br />

Business today is challenging.<br />

All sorts of problems are thrown at us.<br />

And it’s up to us to think more laterally than anyone else.<br />

But it’s not inventiveness without responsibility.<br />

Every business we work with, we think of as our own.<br />

What would we really do if it was ours?<br />

We really care.<br />

We get emotional about the work and when it works.<br />

MUCKin<br />

BEkind<br />

We’re a team of thinkers and makers and can’t do it without each other.<br />

We’re all doers.<br />

Every person on a project has a role, but we also cross over to help each other out.<br />

No preciousness. No bystanding.<br />

Just mucking in to solve the toughest of problems and create the best of creativity.<br />

We’re hard on the work but not on each other.<br />

The best work comes from us working together.<br />

We have each other’s backs.<br />

We’re kind to each other even in the toughest of pressure times.<br />

And best mates in the good times – ‘cause we love hanging out together too.<br />

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Don’t doubt yourself. You’re here because we saw something in you. We’ve chosen you because we think you look<br />

like you’re the kind to muck in, speak up, be kind and you seem like you’ve got some inventiveness about you.<br />

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WE<br />

CHOOSE<br />

PEOPLE<br />

NOT<br />

NUMBERS<br />

We actually don’t care that much if you’ve scored<br />

the highest in exams.<br />

We look for life experience.<br />

We look for people who think differently, not to conform.<br />

We look for people who are scared if they’re put in a box.<br />

We like people who will do anything to get an idea up.<br />

We don’t like fancy titles.<br />

We just like people who love the work and love<br />

working with people.<br />

REMOVE<br />

THE<br />

JARGON<br />

Business is full of it and so is marketing.<br />

‘This is a watch out’, ‘user testing’, ‘pillars’,<br />

‘responsive design’ … the list goes on.<br />

Let’s not join the jargon.<br />

Say what we mean.<br />

In plain English.<br />

So there’s no miscommunication.<br />

And everyone knows what we’re doing.<br />

We actually don’t care that much if you’ve scored the highest in exams.<br />

We look for life experience. We look for people who think differently, not to conform.<br />

We don’t believe in layers.<br />

We like it flat.<br />

Just because you don’t have direct reports doesn’t<br />

mean you don’t lead.<br />

We expect everyone to step up.<br />

Be accountable.<br />

Don’t drop the ball.<br />

Everyone’s counting on you when you have it.<br />

If you ever hear ‘that’s not my job’ then jump up and down.<br />

There’s no such thing as not your job. We’re in this together.<br />

BLUR<br />

THE<br />

LINE<br />

If you’re sitting in a meeting and don’t know what is<br />

being said it’s highly likely you’re not the only one.<br />

Stop the room and ask. Or explain what you think<br />

people are saying in your words and then it will<br />

become very apparent if it’s just a whole heap<br />

of jargon or not.<br />

ALWAYS<br />

ASK<br />

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Don’t doubt yourself. You’re here because we saw something in you. We’ve chosen you because we think you look<br />

like you’re the kind to muck in, speak up, be kind and you seem like you’ve got some inventiveness about you.<br />

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WE BRING STRATEGY<br />

& CREATIVITY CLOSER<br />

TOGETHER. WE CALL IT...<br />

We’re not like a big consultancy that drowns you in strategy. And we don’t jump to creative without the thinking.<br />

We differentiate ourselves on how we think and create together. It’s fluid. It’s about challenging each other along the way.<br />

And it means our clients can see how the strategy comes to life faster. Less second-guessing. Easier decision-making.<br />

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YOU HAVE<br />

FULL<br />

AUTHORITY<br />

TO FIGURE<br />

IT OUT.<br />

One of the things you’ll notice about this place<br />

is you’re often on your own to figure things out.<br />

We don’t have layers of people holding each<br />

other’s hands.<br />

Of course, you can ask for help.<br />

But then just get stuck in and do.<br />

Trust your instinct. Check with<br />

someone<br />

you know knows more.<br />

And then go for it.<br />

Sometimes we dream about ‘What if we had<br />

someone to clear the meeting room for us’.<br />

‘Who can change the toner for me?’ ‘Who is our<br />

person who finds submarines?’ ‘Who can find<br />

10 artists in a week?’<br />

Let’s be clear.<br />

You are that someone.<br />

Don’t think about who else is going to do it.<br />

Just do it.<br />

FAIL AND<br />

LEARN<br />

Don’t do what’s expected.<br />

Do the impossible.<br />

We’d rather you gave it a go, learned from it,<br />

and did it better next time.<br />

Don’t do what’s expected. Do the impossible.<br />

We’d rather you gave it a go, learned from it,<br />

and did it better next time.<br />

One of the things you’ll notice about this place is you’re<br />

often on your own to figure things out.We don’t have<br />

layers of people holding each other’s hands.<br />

Do you love bursting into a Dutch song? Do you like having a blankie at your desk?<br />

Do you like carrying a replica of the Queen everywhere you go?<br />

Don’t hide it.<br />

Be you.<br />

That’s how you fit in here.<br />

BE<br />

YOU<br />

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EVERYONE HAS<br />

A CORE PLUS<br />

1 PLUS 2 PLUS 3<br />

Most people have a core skill. It might be – Strategy / Project Management/ Production / Copywriting / Digital Developing.<br />

But we want you to be intrigued by and learn a plus 1. You do this by sticking to the side of someone else.<br />

Sit with them for a month. Listen, learn, do.<br />

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NO<br />

PRIMA-<br />

DONNAS<br />

We don’t have departments.<br />

We just have people who work together.<br />

Who own the project, together.<br />

We don’t yell at each other.<br />

We don’t blame. We have each other’s backs.<br />

And we definitely don’t like people who think they’re better than others.<br />

No rockstar behaviour.<br />

PLAY-<br />

ING<br />

We work and play here.<br />

But that means responsibility.<br />

Knowing when it’s work-time and when it’s play-time.<br />

You might have worked on an idea for every waking hour for a week.<br />

And then you escape with a bit of online shopping.<br />

Or grabbed a mate to have a beer at the Fox.<br />

That’s okay.<br />

Don’t hide it.<br />

Just do great work.<br />

We like it when projects keep moving. No bottlenecks. No waiting for someone<br />

to do something before we do something. We don’t like ‘bossing’.<br />

We like it when projects keep moving.<br />

No bottlenecks.<br />

No waiting for someone to do something<br />

before we do something.<br />

We don’t like ‘bossing’.<br />

You don’t need to ask for permission.<br />

We like making things quickly.<br />

Creating. Testing. Improving.<br />

WE LIKE<br />

TRAFFIC<br />

BUT NOT<br />

STOPLIGHTS<br />

Challenge each other.<br />

That’s when the best ideas happen.<br />

There’s nothing wrong with a passionate argument. With respect.<br />

Speak your mind and don’t be scared of senior people in the room.<br />

We believe in mentoring but also believe the youngest person might<br />

have a better idea than the most senior (yes that’s said with respect!).<br />

DEBATE<br />

DON’T<br />

DICTATE<br />

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WE’RE 60<br />

PEOPLE NOT 600<br />

WE’RE ALL CLOSE. DON’T MAKE IT FEEL LIKE WE’RE NOT.<br />

IF YOU CAN TALK – DON’T EMAIL. THAT’S JUST CRAZY,<br />

THEY’RE SITTING BEHIND YOU.<br />

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LOVE<br />

THE<br />

SPACE<br />

WE’RE IN<br />

It took a lot of care to get here.<br />

We’ve got good foundations and now we want to make it home.<br />

But take care of it.<br />

If something doesn’t look good, then change it.<br />

If it’s getting messy, clean it.<br />

Let’s be proud of showing people our space.<br />

And sharing it with them.<br />

A little bit of messy is okay. That means we’re making, that’s who we<br />

are.<br />

We just need some ‘soft furnishings’ and we might get even happier.<br />

THE<br />

BISTRO<br />

We’re kinda lucky.<br />

We have our own kitchen stocked with anything you might need like drinks,<br />

bread, fruit, condiments.<br />

Label any personal stuff or it could be anyone’s.<br />

Be respectful.<br />

Wash up.<br />

Stack the dishwasher (yes open it, put it in and close it). That’s it.<br />

Use the right bin for the right thing.<br />

Recycling is important to us.<br />

We don’t have bins at our desks.<br />

Because we know everythings will end up in them.<br />

So get up. Take a walk. Dispose. You might get your steps up too.<br />

We’re kinda lucky.<br />

This is what we call a ‘co-creation’ space. That’s a buzzword but what it really<br />

means is we like making things with others.<br />

With musicians, psychologists, producers, artists, researchers and clients.<br />

Our space is for creating.<br />

So invite them in.<br />

Any time.<br />

Show them how we do things here.<br />

We write on walls.<br />

We make prototypes.<br />

We bring unlikely people together to create and make.<br />

Cause that’s when magic happens.<br />

INVITE<br />

ONE<br />

INVITE<br />

ALL<br />

So we always work with our clients, not for them.<br />

And not against them.<br />

It’s a partnership.<br />

They pay us to do things they can’t do.<br />

So let’s always do the best we can for them.<br />

The word ‘client’ is a little uncomfortable even.<br />

Use real names.<br />

For they are just people, like us, trying to do good work.<br />

OUR<br />

CLIENTS<br />

ARE PART<br />

OF US<br />

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MEETINGS<br />

CAN KILL<br />

We believe a meeting should only ever be maximum one hour.<br />

Set a purpose upfront.<br />

Be prepared.<br />

Know what the actions are.<br />

If you EVER find yourself in a meeting that’s going nowhere, call it.<br />

If you’re sitting around waiting for late people, call it.<br />

Don’t wait.<br />

Get making.<br />

WALL<br />

WRIT-<br />

ING<br />

We have writeable walls<br />

everywhere.<br />

We don’t like ideas we’re<br />

making stuck in a computer.<br />

We like to talk about it.<br />

Make it better together.<br />

Sketch as we think.<br />

Keep it going.<br />

So it sees the light of day.<br />

So we have a playlist.<br />

Made by all of us.<br />

Don’t judge.<br />

Don’t misjudge.<br />

No heavy metal on a chill out morning.<br />

Keep it varied. Respect everyone’s taste.<br />

So it’s proven dogs make us relaxed and happy.<br />

We love them.<br />

More endorphins. More oxytocin.<br />

Better ideas.<br />

Dogs can go to meetings if they don’t interrupt.<br />

They like to poop outside so take them out.<br />

MUSIC<br />

AND<br />

DOGS<br />

We love our own projects.<br />

Like ‘Feel Good Flowers’<br />

and ‘AirSocks’.<br />

We want them to come to life<br />

and take on the world.<br />

So we’ll help you do that.<br />

If it matters to you, let’s make<br />

it happen.<br />

PRO-<br />

JECT<br />

BAKE<br />

And it’s not a dog play park. If there’s any kerfuffle they’re out.<br />

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And that would be sad.<br />

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DEN-<br />

DAY<br />

Sometimes we want to hide away from the world.<br />

And do what we would do.<br />

No restrictions.<br />

No budgets.<br />

Something that makes the world better.<br />

Break free, get some people and have a DenDay.<br />

Tackle a problem.<br />

Invite some interesting people in. Might be a psychologist,<br />

a neuroscientist, an artist, a chef, a sports coach …<br />

could be anyone.<br />

Make some ideas and get them going in a day.<br />

OUTTA<br />

HOURS<br />

We hate 9 to 5. We love anytime.<br />

So you can come by anytime to do some making.<br />

But stay safe. Lock doors.<br />

Be responsible with air conditioning.<br />

Don’t drink all the booze.<br />

Respect.<br />

BESTIES<br />

It’s easier to challenge and work together when<br />

we know each other.<br />

So try some of these things:<br />

Movie nights by Clint<br />

Basketball<br />

Rock Climbing<br />

Summer Fridays<br />

It all exists because someone just did it.<br />

Start a new ritual.<br />

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WE CHOOSE<br />

QUEENSLAND<br />

We’ve all made a choice to be in Queensland. It’s the place where ideas can get made out of the scrutiny of big city shackles.<br />

There’s less arrogance. More making. We’re friendly to everyone including our competitors. We just say how it is.<br />

We get dirty. We don’t like rules. Some people down south think we’re the underdog and that’s how we like them to think.<br />

Cause we know this is where interesting lives.<br />

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WE’RE LEADING THE<br />

CHANGE TOWARDS EQUALITY<br />

IN THE INDUSTRY.<br />

More diversity in the agency. More diversity in leadership. Equality and support for our star female talent<br />

(as much as our star male talent). Assisterhood is the first creative industry mentor-mentee program for women.<br />

And we’re proud to have founded it. And it’s growing.<br />

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FAQ<br />

Some common questions and answers.<br />

Can I feed the dog?<br />

Are we a digital agency?<br />

Can I take a nap?<br />

Maybe, ask its owner.<br />

Why does the printer sometimes<br />

not work for me?<br />

Ask our resident tech person to help you.<br />

Why do I keep being left out of meetings?<br />

Just ask to be included. Speak up.<br />

I keep getting hit by a nerf gun. Why?<br />

Someone likes you.<br />

Yes we do digital. Quite a lot. Big and small.<br />

Project and everyday stuff.<br />

But it’s kind of odd that digital is sometimes<br />

the only thing some people do.<br />

Because we solve business problems and<br />

because digital is just what consumers<br />

do today, it’s highly likely our solution<br />

includes digital.<br />

Do I need to clean the kitchen?<br />

Just clean up after yourself.<br />

Yes, if you’ve done your work.<br />

Who controls the music?<br />

Whoever wants to. It’s a Spotify co-created list.<br />

Can I skip a song?<br />

No that’s disrespectful to the person who chose it.<br />

Can I get my online shopping delivered here?<br />

Of course.<br />

The last bit of advice is muck in,<br />

speak up, be kind, get inventive.<br />

And have fun.<br />

Is this an advertising agency?<br />

Yes we make ads.<br />

But we do loads more with creativity.<br />

We like to think of ourselves as people who<br />

are strategically creative.<br />

So more than just making ads.<br />

Not like a big consultancy full of bureaucracy<br />

and process.<br />

Can I bring my cat?<br />

Umm no. It might fight with a dog.<br />

Unless there’s no dog that day.<br />

Or your cat’s name is Susan.<br />

How do I know which walls I can write on?<br />

They are shiny. And they have some pens<br />

on them ready to use.<br />

Where is the best coffee around here?<br />

Ask someone.<br />

Can I bring my family in here?<br />

Yes, be proud. If they’re visiting from out of<br />

town – invite them in. Make them a coffee.<br />

If you have a child who needs to do homework<br />

or just hang out, invite them in too.<br />

Just a team of smart thinkers and makers.<br />

Do I need to sit at the same’ish desk?<br />

No, you might have some favourite desks.<br />

But try and sit next to someone different<br />

for a week.<br />

You might really like it and learn something too.<br />

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