Timac-azine 2019 Issue 1
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DROUGHT RELIEF<br />
<strong>Issue</strong> 01• <strong>2019</strong><br />
IN THIS ISSUE<br />
Jandré’s message<br />
P02<br />
CHAMPAIGN OF<br />
THE<br />
MONTH<br />
Team <strong>Timac</strong> News<br />
update 2018<br />
The kick off<br />
P03<br />
P04<br />
Whats happening in<br />
the Comms dept<br />
Do you have a<br />
bakkie?<br />
P14<br />
P16<br />
AU REVOIR!<br />
HR Desk<br />
P17<br />
Sales process<br />
6 steps<br />
The new Structure<br />
P18<br />
P20<br />
The Roadshow<br />
P22<br />
South Africa<br />
THINK DIFFERENT. FARM BETTER.<br />
1
A MESSAGE FROM OUR MD<br />
JANDRÉ<br />
This might be a tumultuous time in an unforgiving<br />
market, but one day, we will look back upon all this and<br />
remember how we overcame all the challenges and<br />
emerged stronger, just like before, when we started<br />
small back in 2016. In the beginning, we still shared<br />
desks in Fourways, trying to figure out what products<br />
to offer here that would offer the greatest benefits to<br />
the country’s farmers. We worked extremely hard to<br />
establish our company; in fact, our TMs were driving from<br />
one farm gate to the next to ask if they could come in<br />
for a chat. Those were tough but exciting times!<br />
JANDRÉ VAN DER WESTHUIZEN<br />
Director<br />
<strong>Timac</strong> Agro South Africa<br />
As you know, there have been changes in top<br />
management and this might have raised questions<br />
and caused concern about what the future of<br />
<strong>Timac</strong> AGRO South Africa holds and how it will<br />
affect you. As I said at this year’s kick-off, we need<br />
to refocus our efforts – and this includes reducing<br />
costs. Groupe Roullier’s policy is that a Groupe<br />
Roullier representative should establish a subsidiary<br />
in a country and then hand over leadership to an<br />
experienced leader within the company who is from<br />
that country – hence the change in management.<br />
This was the first step to get our local subsidiary to<br />
become independent from the group; the next<br />
step will be to become financially independent.<br />
We must now stand on our own two feet and to do<br />
this, the company has had to make some sacrifices.<br />
Unfortunately, we had to withdraw from two of<br />
our regions due to cost pressures, despite my best<br />
efforts to avoid it. We had to do it in the interest of<br />
our company’s future and sustainability. This may<br />
appear to be a drastic measure implemented by<br />
Groupe Roullier, but it was unavoidable and serves<br />
to demonstrate how tough the market is and how<br />
important it is to ensure that our company has a<br />
sustainable business model that can take us into<br />
the future. We are committed to South Africa and<br />
determined to demonstrate to Groupe Roullier<br />
that these sacrifices were not made in vain, but will<br />
make us leaner and stronger, ready to meet any<br />
challenge.<br />
We had to answer many difficult questions too, like where<br />
are we going with our company and how we are going<br />
to change the market. What could we offer the farmer<br />
that would change the way they view the traditional<br />
fertilisers to which they have become accustomed?<br />
We grew from those humble beginnings to where we<br />
are today, and I believe that, with a combined effort<br />
from all of us, we will achieve our independence and<br />
go from strength to strength.<br />
I want to thank every employee in the field for being our<br />
voice on the ground. Your hours on the road bring in the<br />
sales and help grow brand awareness. Without you, we<br />
would not be where we are today, and we would not<br />
have overcome every single challenge along the way.<br />
We would also like to thank our staff at Head Office for<br />
their devotion to the field staff and for always looking<br />
for ways to improve their turnaround times. They could<br />
never do it without you!<br />
<strong>2019</strong> kicked off in dramatic fashion and came with<br />
its own unique set of ups and downs, just like 2018<br />
did. However, we should remember that, after every<br />
down, there is another up, and if we maintain our focus<br />
while we are down, the only way to go is up! This will<br />
also be true of <strong>2019</strong>, so let’s redouble our efforts and<br />
achieve greatness. It is just beyond our reach and<br />
we can already see it. We are better prepared than<br />
ever, because the downs make us strong and the ups<br />
remind us of where we came from – and that we can<br />
overcome all challenges. The sky is our only limit.<br />
So, let’s make <strong>2019</strong> about focus and that logo on<br />
your white golfer – a logo of a great company and<br />
your constant reminder of Olivier’s vision for the future<br />
and his commitment to get there, no matter how<br />
many mountains we must climb to achieve it. I want<br />
to challenge every <strong>Timac</strong> AGRO staff member to send<br />
selfies on the group for the next week of you wearing<br />
your “UP” kick-off shirt in the field. This will inspire your<br />
colleagues and energise us to reach our goal. I will give<br />
the winner of the best picture two brand-new<br />
<strong>Timac</strong>-branded shirts.<br />
Let’s keep up that UP!<br />
2
TEAM TIMAC<br />
NEWS UPDATE 2018<br />
FRANS VAN WYK<br />
Congratulations! You are the most<br />
Profitable TM OF 2018!<br />
DANIEL HATTINGH<br />
Congratulations! You are the BEST TM OF 2018!<br />
FRANCES ROOS<br />
Congratulations! You are the TOP RBD OF 2018!<br />
REGION THAT SOLD THE MOST TONS<br />
FREE STATE<br />
3
THE KICK OFF<br />
4
CONFERENCE<br />
5
THE KICK OFF<br />
6
RIVERRAFTING<br />
7
8<br />
THE KICK OFF
RIVERRAFTING<br />
9
THE AW<br />
10
ARDS<br />
11 8
THE VEGAS<br />
12
GALA EVENING<br />
11 13
WHAT’S HAPPENIN<br />
THE COMM<br />
Jandré’s - Campaign<br />
As all of you are aware, the news of Jandré<br />
taking over as our new managing<br />
director has been published<br />
on all our platforms so be sure to<br />
give it a like and share the news!<br />
Lanbouweekliks Campaign<br />
We are running a weekly<br />
competition with Landbou<br />
weekliks where you can win<br />
products up to R4000<br />
be sure to share the posts on<br />
facebook!<br />
From this weekly<br />
competition we<br />
have already<br />
collected 500<br />
new numbers in<br />
our database.<br />
STATS ON OUR SOCIAL MEDIA<br />
DO YOU KNOW OUR<br />
HASHTAGS!?<br />
#<strong>Timac</strong>AgroSA<br />
#OnsWerkVirDieBoer<br />
#BoereVriendFunny<br />
#BoereVriendVrydag<br />
14<br />
#DinkVooruitBoerVooruit
G IN<br />
UNICATIONS DEPARTMENT<br />
DROUGHT RELIEF CAMPAIGN<br />
POSTER’S<br />
TIMAC AGRO 150 DROUGHT<br />
RELIEF CAMPAIGN EACH<br />
REGION WILL RECIEVE<br />
POSTERS FOR DISTRIBUTION,<br />
FLYERS AND A WHATSAPP TO<br />
SHARE. COMMS WILL ALSO<br />
RUN THIS CAMPAIGN ON ALL<br />
SOCIAL MEDIA PLATFORMS.<br />
FLYER’S<br />
REMEMBER YOU CAN ACCESS TABLET AND EMAIL<br />
FRIENDLY VERSIONS OF THE PRODUCT CATALOGUE<br />
ON SHAREDRIVE UNDER MARKETING PUBLIC FILE<br />
15
DO YOU HAVE A<br />
BAKKIE ?<br />
BE A BRAND AMBASSADOR:<br />
• When driving the vehicle, always think twice before reacting; take a deep breath and<br />
stay calm, because everything you do in that vehicle reflects on the company.<br />
• Keep it clean.<br />
• Keep it serviced.<br />
DRIVE WITH PRIDE<br />
BE RESPONSIBLE<br />
HAVING A TIMAC VEHICLE IS A PRIVILEGE<br />
MANDATORY VEHICLE<br />
DRIVER ACTIONS:<br />
• Vehicle checklists must be completed every month!<br />
• Vehicles must be serviced every 20 000 km.<br />
• Tyre rotation must to be done every 10 000 km.<br />
• Vehicle loading and towing limits must be adhered to.<br />
The load limit on the back is 1,1 t.<br />
• Speeding is strictly prohibited and will be treated as a<br />
serious offence.<br />
• Drinking and driving is strictly prohibited and will be<br />
treated as a serious offence.<br />
16
HR DESK<br />
WHO’S NEW 2018?<br />
Ellen Horn<br />
Martin Smith<br />
CREDIT ADMINISTRATOR<br />
HEAD OF PRODUCT AGRONOMY<br />
Aimee Vermaak<br />
Wiehan Tolken<br />
JNR GRAPHIC DESIGNER<br />
TECHNICAL MARKETER<br />
Revonne Govender<br />
Team, remember to wear<br />
any of your branded TIMAC<br />
AGRO shirts on Monday’s and<br />
one of your golfers on Friday’s.<br />
Let’s make our<br />
brand shine!!<br />
HUMAN RESOURCES<br />
17
THE 6 STEPS<br />
HOW TO<br />
SELL TO A FARMER<br />
18
HOW TO SELL TO A FARMER<br />
6-STEP SALES PLAN<br />
step one<br />
INTRODUCTION<br />
First impressions last!<br />
• You only have one opportunity to make a first impression!<br />
• Put your best foot forward and do a good job on the first go.<br />
• Dress the part: Wear <strong>Timac</strong>’s branded clothing and make sure your bakkie is clean.<br />
• Tools you need for step 1: your tablet, notepad, and a pen.<br />
INTRODUCE YOURSELF<br />
Introduce yourself by your name and surname and tell the<br />
farmer that you are <strong>Timac</strong> AGRO’s Technical Marketer in his<br />
area.<br />
INTRODUCE THE COMPANY<br />
Explain that <strong>Timac</strong> AGRO is part of the French Groupe<br />
Roullier and that it is an established company that has been<br />
developing technologically advanced fertilisers for more than<br />
60 years.<br />
EXPLAIN WHY YOU JOINED TIMAC AGRO<br />
Inspirational stories are remembered, and this is your<br />
opportunity to relate to the farmer on a personal level. To<br />
him, you are <strong>Timac</strong>’s face. You are the company. Make this a<br />
personal story and tell them where you grew up and how it<br />
happened that you came to work for <strong>Timac</strong>. You are excited<br />
about the advanced technology of <strong>Timac</strong>’s fertilisers, so let it<br />
show! An excellent product is easy to sell and makes your job<br />
easier too. Ask him to tell you more about his farm and then<br />
explain to him that you have products that can fit in with his<br />
farming operations.<br />
DON’T TALK ABOUT THE<br />
PRODUCTS YET!<br />
19
THE NEW STRUCTURE<br />
NEW REGIONS<br />
ATTENTION ALL! BELOW IS THE NEW<br />
STRUCTURE AND THE RELEVANT ADMIN LADIES<br />
Remember to utilise your dedicated admin ladies. Do you know who they are?<br />
FREESTATE<br />
Marnus Marais<br />
WESTERN CAPE<br />
Pieter Conradie<br />
Johannes Van Vuuren<br />
Willem Theron<br />
Steve Venter<br />
Deon Van Der Merwe<br />
Frans Van Wyk<br />
Johannes Tolken<br />
Dirk Van Wyk<br />
Christo Ackerman<br />
Jeandre Snyman<br />
Pierre Jansen Van Vuuren<br />
Attie Odendaal<br />
Barend Groenewald<br />
Dané Botma<br />
Frances Roos<br />
Erik Strydom<br />
Andries Grundlingh<br />
SUZANNE<br />
KZN NORTH WEST OOS TRANSVAAL<br />
André du Preez Herman Bosman Johan Holscher<br />
Lieb Fourie Andre Wheeler Ruann Willemse<br />
Bobby Fouche Hansie Van Der Walt Andries Van Der Walt<br />
Hendrik Van Der Bank Barend Mocke Daniel Hattingh<br />
Breyden Carroll Frikkie Marx Gabbi Joubert<br />
Rodney Hall Joe Swanepoel Juan Welman<br />
Mathew Graham<br />
ROXY<br />
Jan-Hendrik Muller<br />
Herman Van Der Westhuizen<br />
ROXY<br />
SUZANNE<br />
20
After you have created your sales order, make sure you send it to your admin lady straight away!<br />
DO YOU KNOW HOW<br />
THE PROCESS WORKS?<br />
FARM VISIT<br />
SALE<br />
STOCK<br />
AVAILABILITY<br />
CONFIRM BY<br />
ADMIN LADY<br />
TRANSACTION<br />
TYPE<br />
ACCOUNT<br />
CASH<br />
CREDIT APPLICATION &<br />
SUPPORTING DOCUMENTS<br />
TM SEND<br />
SALES ORDER<br />
TM BANK<br />
IMMEDIATELY<br />
FINANCE<br />
APPROVES<br />
PERSONAL<br />
WAREHOUSE<br />
ADMIN LADY<br />
PROCESS ON SAP<br />
WAREHOUSE<br />
TYPE<br />
COMPANY DEPOT<br />
PROOF OF PAYMENT<br />
FINANCE & ADMIN LADY<br />
TM COMPLETES GOFORMS<br />
DELIVERY NOTE WHEN DELIVERING<br />
TM COLLECT<br />
ADMIN LADY SENDS SAP<br />
DELIVERY NOTE TO DEPOT<br />
TRANSPORTER COLLECT<br />
ADMIN LADY SEND<br />
DELIVERY NOTE TO DEPOT<br />
TM SEND GOFORMS DELIVERY<br />
NOTE TO ADMIN LADY AFTER DELIVERY<br />
DEPOT RELEASE STOCK<br />
TO TM<br />
TRANSPORTER SIGN SAP<br />
DELIVERY NOTE<br />
ADMIN LADY PROCESS ON SAP TO<br />
DELIVERED STATUS<br />
INVOICE<br />
TM SIGNS DELIVERY NOTE<br />
TM SENDS FARMER SIGNED<br />
DELIVERY NOTE TO ADMIN LADY<br />
PROCESS ON SAP DELIVERY<br />
TO INVOICE<br />
FARMER SIGNS TRANSPORTER<br />
DELIVERY NOTE<br />
ADMIN LADY PROCESS SAP<br />
DELIVERY NOTE TO INVOICE<br />
ADMIN LADY ATTACH TRANSPORTER<br />
DELIVERY NOTE ON SAP<br />
ADMIN LADY SEND INVOICE TO TM / FARMER / RSM<br />
21
<strong>2019</strong> Roadshow<br />
<strong>2019</strong> CALSEABLOC ROADSHOW<br />
AS YOU KNOW WE HOSTED OUR VERY FIRST ROADSHOW IN THE<br />
BEGINNING OF THIS YEAR AND THIS WAS A GREAT SUCCESS.<br />
THE RESPONSE RECEIVED FROM THE NUTRITIONISTS, VETS AND<br />
CONSULTANTS, WAS VERY POSITIVE AND THEY EXPRESSED<br />
THEIR DESIRE TO KNOW MORE ON OUR PRODUCTS IN ORDER<br />
TO BETTER CONVINCE THEIR CUSTOMERS TO USE OUR BLOCKS<br />
We look forward to what these influential figures<br />
can do for us in the long run.<br />
A FEW POINTS THAT STOOD OUT:<br />
• Nr 2 Piggeries have placed 30 000 – 35 000 sows, producing approximately 700<br />
000 piglets per year, placed their an order and we have more orders to come.<br />
• Triple A Beef is the 4th largest feedlot in South Africa is in the process of doing a<br />
trial with us<br />
• Consultant wise and Barnlab since the roadshow love our blocks and are<br />
pitching our block to their customers.<br />
• The 3 largest pig veterinarians in South Africa are recommending Calseapig+ to<br />
their customers.<br />
• The largest veterinarians in KZN – consulting to Triple A Beef and Triple C Beef (35<br />
000 cattle), as well as to all the dairies in KZN are recommending the blocks to<br />
their customers and are busy with getting our blocks registered onto their systems<br />
to also sell to their customers.<br />
22
ROADSHOW<br />
HIGHLIGHTS<br />
23