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ESC Annual Report 2019

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Families are Ready to Engage<br />

Of the 4.15% of <strong>ESC</strong> households that continue to receive assistance in the last five years, 78% are<br />

elderly, disabled or families with young children – our community’s most vulnerable.<br />

Many people are ready to make a positive change in<br />

their lives but are not sure where to start. Through<br />

Economic Security Corporation’s Intensive Case<br />

Management, families are paired with professional<br />

staff who work individually with them, assisting them<br />

in setting realistic goals and a plan to begin working<br />

towards achieving those goals. Typical goals include<br />

obtaining employment, finding a better job, increasing<br />

household income or increasing their education.<br />

The program’s success revolves around the highly<br />

experienced staff, their knowledge of community<br />

resources and <strong>ESC</strong>’s comprehensive approach, which<br />

include bundling of agency services wherever possible.<br />

Success is measured by: the reduction in<br />

the need for social service supports<br />

such as food stamps and the increase<br />

in overall household income.<br />

24<br />

The Little Things Can Make The Biggest Differences<br />

in the Lives of Our Neighbors<br />

Harriet called to check on her Energy Assistance application. She had been unable to reach a person<br />

at THE WORK NUMBER to obtain missing employment pay information. In the meantime, <strong>ESC</strong><br />

had called the place where she was working through a temporary agency to obtain the missing<br />

information and had completed her application on time. She was very grateful and relieved to hear<br />

that her energy services weren’t in threat and she could spend Thanksgiving in a warm home over<br />

a nice dinner with her son.<br />

INTENSIVE CASE<br />

MANAGEMENT RESULTS<br />

ENERGY ASSISTANCE RESULTS:<br />

6,186 receive energy assistance, of those 81% receive this on<br />

a short-term basis (1-2 years), and are considered vulnerable<br />

citizens, elderly, disabled or children under the age of 5.<br />

59% of the vulnerable households include a member who is disabled.<br />

87 Families Engaged<br />

• • • • • • • • • • • • • • • • •<br />

41% Gained Employment<br />

• • • • • • • • • • • • • • • • •<br />

31% Increased Their<br />

Overall Household Income<br />

• • • • • • • • • • • • • • • • •<br />

33% of Families<br />

Achieved a Degree<br />

Individualized Family<br />

Strengthening Works!<br />

Kyle was unemployed and seeking<br />

assistance with a resume. <strong>ESC</strong><br />

started out by assisting him with a<br />

resume. His work history included<br />

a wide range of different types<br />

of jobs that usually only lasted a<br />

couple of months. He wanted to<br />

do something different but did not<br />

think he was smart enough. His <strong>ESC</strong><br />

case manager researched available programs and<br />

suggested he attend a meeting regarding paid on<br />

the job training that was being held at the Neosho<br />

location of the Missouri Career Center. Kyle was<br />

accepted into the machinist training program. He<br />

graduated with a CNC Machinist Certificate and<br />

is currently participating in on the job training at<br />

Cooper Gears. After his training period ends in<br />

February <strong>2019</strong>, he will be making $22.50 per hour.<br />

He credits his success to the people that believed in<br />

him, advised him and informed him of services that<br />

could improve his life.<br />

Roseann (3rd from the left), one of our Intensive Case<br />

Management participants with her LPN clinical class.<br />

Working Together in<br />

our Community through<br />

Coordination of Services<br />

Within our Agency and<br />

other Organizations<br />

Rosa Reyes, mother of Dennis<br />

Ordonez-Reyes who is in the Noel<br />

Head Start program, explained to<br />

<strong>ESC</strong> on a home visit last October that<br />

she did not have a stove. She told us<br />

she had been cooking meals using<br />

her microwave and a Crockpot. We<br />

started looking immediately for a stove<br />

for her to purchase through buy, sell<br />

and trade pages, local thrift stores or<br />

flea markets. About two weeks later<br />

<strong>ESC</strong>’s Tammy Walker, Community<br />

Development Director, posted that the<br />

City of Joplin Public Housing Authority<br />

(JPHA) had some stoves to give away<br />

to low-income families. We contacted<br />

Tammy and she provided the JPHA’s<br />

phone number to <strong>ESC</strong>. JPHA was able<br />

to provide a stove.<br />

Getting this stove from Joplin to Noel<br />

was the next challenge. We spoke with<br />

Leisa Harnar, Head Start and Early<br />

Head Start Operations Director, to see<br />

if it would be possible to have Garrett<br />

with <strong>ESC</strong>’s Maintenance bring the stove<br />

to Noel when they were working in the<br />

area. Unfortunately, Rosa did not have a<br />

car big enough to haul the stove to her<br />

house. <strong>ESC</strong>’s Maintenance picked the<br />

stove up from the JPHA and brought it<br />

to Noel’s Head Start and then delivered<br />

it to Rosa’s house. She arrived home<br />

after work and was so happy to see<br />

it. She was very thankful to<br />

<strong>ESC</strong> and said they “had a<br />

great Thanksgiving cooking<br />

together as a family.”<br />

25

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